Name: FUAT BEY PALACE HOTEL
Address: Sehsuvarbey Mah Donus Sok.Kucukayasofya-Kadirga, 12-14/1, Istanbul, 34126, TR

2/10

Poor

07 Jun 2026

Richard Patrick

Bait and Switch! The website pictures of the room we booked were not of the room we were given. The room had no number on the door and it appeared to have been part of the room next door that was divided. The room was very small and we couldn't even stand up in half of it because of the slanted roof. We kept hitting our heads. We could hear every word spoken in the next door room like they were sitting next to us. There were no closet hangers, garbage can or toilet paper. When my wife went down to get toilet paper, she used the one physical key we were given to lock the door -- and it locked me in! An extreme fire hazard! If we wanted them to clean our room we had to leave the ONE key. The facility was dirty, rundown and the breakfast was suspect. We had to move to another hotel and the owner refused to refund any money. Stay away!

Partner

6/10

Pleasant

06 Apr 2026

Anna

Let me start by saying that the daytime front desk clerk, \"John\" was very nice, helpful and friendly.
The housekeeping staff did minimal. They wouldn't leave toilet paper, we always had to ask for toilet paper when we would come back for the evening. They wouldn't clean washroom either. They would just take out trash. A couple days we had to ask for clean towels because they wouldn't leave any. We were on the 5th floor, Room 501. This room needs to have washroom repaired, specifically the shower area. You could see the paint chipping and mold around window.
Breakfast: same breakfast everyday. I believe it is a typical Turkish breakfast. Service okay. Cleanliness of plates, cups, counters were not great.

Friends

10/10

Exceptional

17 Jul 2024

Melodie Joyce

We stayed here for 4 nights and we love how it is close to so many restaurants, landmarks and even a nice park if you want to unwind after the long walk. The street made us feel safe and lots of people everywhere even around 1am so you can really do a lot of fun things!

Leisure Partner

8/10

Excellent

09 Jun 2022

khalid

Breakfast was good
Room cleaning and towel service needs improvement

Leisure Family_with_children

2/10

Poor

05 Jun 2022

Verified traveler

There wasn't anything unique in the proper. Rooms were really small, bathrooms very tiny, Breakfast has lot of small items but my family did not like most of these items except the eggs, coffee and drinks.
Our air conditioning was not working and it was terrible to sleep in 28'C temperature. Air condition fan only was working but it was set on 15 minutes timmer which the manager could not change, so we have a very disturb sleep and have to wake up a few time to turn the fan on. I have reported a few times about AC and both morning and evening mangers kept on saying that they have called service engineer and this will be fixed. The service engineer did not show up until day 3 . He fixed the AC and we thought this would be nice but after half an hour there was water dribbling from the AC . The manger has to call the service engineer back who fixed that issue as we left the hotel for shopping. When we came back in the evening, air conditioner was not working again . When we reported this issue again , the morning manager became angry and said what are we doing with the AC? Anyways , he called the service engineer again who fixed this on day 4 again. The only time AC worked was last night before we left.
Also on the web site , this was mentioned to do the house keeping every 2 days but bed sheets and towels were not changes even with my repeated requests until day 4 .
I would not recommend anyone to go to this hotel. The management is rude and unhelpful and amenities poor

Leisure Family_with_children

8/10

Excellent

23 May 2022

Richard

Very good reception area. Exceptionally helpful reception staff. Performance of domestic staff needs considerable improvement. Bed not made on the first day; bathroom not cleaned.
Basement dining area very pleasant and well maintained. A well presented cold buffet for breakfast would benefit from a selection of fresh fruit. The hot buffet items were barely above room temperature and so not very pleasant to eat.
The hotel is ideally located for easy access on foot to the major sites in Sultanahmet; Aya Sophia and even Topkapi Palace.
In sum a very pleasant small hotel despite the above criticisms.

Leisure Self

2/10

Poor

20 May 2022

Imran

Smelly all the way, cockroach like insects in the bathroom which was slippery. There was little space to put my staff, dirty curtains, broken and noisy ac. Went to stay there 5 days, couldn’t stay 4 hours. Talked to the owner, he refused to refund me, showed me another with a higher price,The accompanying staff as well as I were unable to turn on the ac after several minutes. It was 4 hours of nightmare. Forced to book another hotel with my pregnant wife. Had a chat with Expedia for a refund and they needed approval from someone in the hotel, the owner/manager refused to do anything. It was hell of an experience

Leisure Partner

8/10

Excellent

27 Jan 2025

CIGDEM

Konumu çok merkezi, dizaynı genel olarak çok hoştu. Destekleyici çalışanları ile her talebimiz yerine getirildi. Kahvaltı içerikleri biraz daha geliştirilebilir.

Partner

10/10

Exceptional

23 Jan 2025

bülent

Mükemmel

Harika bir otel. Tarihe yolculuk yapıyorsunuz. Muhteşem bir manzarası var.

Business

6/10

Pleasant

21 May 2023

Mersa

Varasin Spa hoteli mutta spa oli kiinni.
Henkilökunta oli ystävallistä ja avulias.

Leisure Friends

4/10

Poor

10 May 2023

Djamila

Tout commence à notre arrivée.
Nous avons réservé 2 chambres triple équipée chacune d'un lit double et d'un lit simple.
A notre arrivée, il nous est attribué 2 chambres : l'une d'entre elle est équipée de 3 lits simples et l'autre que d'un lit double.
Nous allons porté une réclamation : ils avaient estimé qu'étant 4, cela nous conviendrait. Pas de solution possible car pas de chambres disponibles. Nous sommes donc restées avec ces chambres après une heure de discussion.
TV qu'en turc.
Besoin de clim, pas télécommande que je suis obligée d'aller réclamer à l'accueil - celle de l'une des chambres ne fonctionnait pas.
Chambre 305 : un bruit de chauffe-eau qui se met en route toutes les 10 secondes matin et soir, insupportable!!
On entend les gens parler.
La salle de bain faisait 3m2, le lavabo est un lave-mains, impossible de se laver ne serait-ce que le visage sans en mettre partout ; joints noirs de champignons.
Petit-dej' pas très varié mais suffisant pour bien démarrer la journée (olives, fêta, pain, beurre, miel, œufs, fromage, ...).
Je n'y retournerai pas.

Leisure Family

8/10

Excellent

08 Jun 2022

Patrick

Bonjour,
L’hôtel est pratique du fait de la proximité établissement à visiter (le vieux Istanbul).
Pour le reste il y a des améliorations à faire surtout la salle de bain.

Leisure

10/10

Exceptional

30 May 2022

Askin

Empfehlenswert sehr schön und sauber
Immer wieder gerne
Lg Hellas

Leisure Family

6/10

Pleasant

29 May 2022

Neriman

Franchement je m’attendais à mieux, la chambre n’était pas celle que nous avons commandé, on s’est retrouvé avec un lit pliable. Petit déjeuner modeste et toujours le même, à 9h30 y’a plus rien L’hôtel se trouve tout en bas du coup il faut monter plusieurs pentes raides pour arriver sur la place. La Clim ne marche pas bien. Les serviettes ne sont pas changées tous les jours. Le transfert aéroport - hôtel un des points positif du voyage.

Leisure Family

10/10

Exceptional

17 May 2022

Mario

Muy recomendable, personal muy amable y además tuvieron el detalle de hacernos un upgrade de habitación sin coste adicional. Bien ubicado y limpio, nos ayudaron también con el transfer al aeropuerto. Muchas gracias!

Leisure Friends

10/10

Exceptional

21 Apr 2022

Sonia

Bellisimo hotel cerca de todo y la decoración no se diga

Leisure Family

6/10

Pleasant

18 Apr 2022

Mariam

Top Lage, ansonsten ok