Name: Royale Signature Hotel
Address: No78,Jalan Lumpur, Alor Setar, 05150, MY

6/10

Pleasant

11 Feb 2026

boestamin

Well the property need a lot of updating. Alor Setar has not been a good choice for hotel.

Business_and_leisure Friends

6/10

Pleasant

05 Jan 2026

Srimurugan

The positive thing, is that the room is spacious and big. Good view of the Alor Setar Tower.
The plug in point was not working and the bathroom was looking old and not spotless clean.

The place needs a bit of upkeeping

Business Self

2/10

Poor

19 Nov 2025

PAUL

Having traveled extensively across Asia for the past 15 years I can honest say I his was the worse hotel I’ve ever stayed in . We didn’t get the room we had booked , the tv in the room was unwatchable due to the poor reception, the room had a small fridge which despite having drinks in it didn’t work , no hot water . The food at breakfast was not great , the bread was so hard it was impossible to cut . The toilet flush was also trouble. I would never recommend this place and wil never return

Business

6/10

Pleasant

01 Nov 2025

Kah soon

The facilities were old, the room had a strange smell, the bathroom felt dirty, the bath towels were old and should have been changed, and the bed sheets weren't very clean either.

Leisure Family

4/10

Poor

02 May 2025

Fatin Liyana

The door knob doesn't work properly, the tv doesn't work properly, the shower full of mold

10/10

Exceptional

06 Feb 2025

MOHD HUDA

Town area

Business Partner

2/10

Poor

27 Dec 2024

Mohamad Rizuan

Beyond being dated, this hotel has a serious cleanliness issue. There is mold everywhere in the bathroom and the fixtures are extremely dirty and in poor condition. I have never been in a hotel in such a deplorable state. AVOID this hotel unless this is the last place on earth available to you. Staff are unhelpful and don't seem to care. My worse hotel experience ever.

Leisure Friends

2/10

Poor

15 Dec 2024

Minako

Slow responses to fix problems

The hotel is very old, and my room was not well maintained. I informed the reception that the TV and the safe were out of order. Nothing was done after 2days. You need to run water over 5min to get hot water. The window does not close properly. It has been a very uncomfortable stay.

Business

6/10

Pleasant

27 Oct 2024

hiok boon

The bathroom fittings need upgrading and air con is noisy.

Leisure Partner

8/10

Excellent

05 Sep 2024

Yit Meng

The hot water was not hot and it was cut off while we were showering at 11.30pm

Leisure

10/10

Exceptional

05 Jun 2024

Wee

Employees their were so good behaved and friendlier

8/10

Excellent

08 Apr 2024

Chee Peng

The smart key system can be improved.

8/10

Excellent

01 Apr 2024

Kim Huat

The property is a little old and lacking good maintenance. But the staff is friendly and helpful.

Leisure Family

2/10

Poor

21 Aug 2023

Szaufiq'Qur

Air conditioner was not working well, water heater is not working well, limited food choice during breakfast but the staff is friendly.

Business Partner

2/10

Poor

21 Jul 2023

Kian Zachary

Stay AWAY !!

This is one property I would stay away from. It's seen better days that's for sure. What it need is a total overhaul of the entire property starting with a fresh coat of paint, new floor carpet as the one in our room has a peculiar smell. Washroom is decent but there was no hot water, faucet was broken and you could literally move the bath tub. One thing for sure is that I will not be returning to the hotel.

Friends_and_family Family

4/10

Poor

23 Mar 2023

Charlene

Too friendly

Very hospitable hotel with complimentary sandwiches left over from previous tenant. Just like the staff, the unidentified presences were very friendly. They ring door bell before entering. Just as stated, shower has 2 options, either very hot or very cold. Nothing in the middle.

Business

8/10

Excellent

02 Mar 2023

Mahadzir

Harap pihak hotel dapat menjaga kebersihan bilik sebaiknya.
Yg lain semuanya bagus. Recommended

Leisure Self

6/10

Pleasant

01 Jan 2023

Shazelina

The room seemed kinda tired. There were patches on the carpet where water had obviously seeped through, especially where the bedroom carpet met the bathroom. The two times I stayed there, there were these floor blowers to dry out the carpet in the corridors.

Partner

4/10

Poor

15 Sep 2022

NIK MOHD RUIZ

Disappointed

Had problems with the toilet lights ; it was fixed initially and later the problems came back.

Business Self

4/10

Poor

09 Sep 2022

Verified traveler

Wifi not working. No reception. Wifi is essential when oversees. I complained to reception and received an apologetic smile. Pls do not publish this feedback. For hotel.com info as wifi is indicated in the booking.

Partner

2/10

Poor

25 Jul 2022

Jason

Look elsewhere

The pictures look decent an I'm sure the hotel was nice when built or renovated, but maintenance and basic cleaning seems non-existent. Stains on carpet, walls. Fingerprints and smudges everywhere. My room smelled like sewage gases. The water in the toilet, sink, etc was yellow. I was very uncomfortable during my stay.

Friends_and_family Friends

10/10

Exceptional

15 May 2022

Iskandar

Big room, cheap rates, clean air,beauty ful toilet with bath tub, room Betong my needs - that's really good, simply amazing hotel in MY. But sadly located in kampung only. But even the kampung is very clean.

Leisure Self

6/10

Pleasant

30 Dec 2021

Mohd Amir Bin

The room need to change the carpet..to old

Leisure Family

4/10

Poor

22 Dec 2021

Steven

Room was disappointing

Room is too cold even at 28 degrees. Fan is too strong even at the slowest. Part of basin structure is blocking the toilet you cant sit straight, very disappointing

Business

10/10

Exceptional

05 Dec 2021

Liong Huat

Keep it up

Walking distance to eatery shop n restoran

Partner

8/10

Excellent

08 Nov 2021

Verified traveler

Good stay

The walkway to the rooms & parking area is a bit dark & gloomy. Room is okay.

Friends_and_family Friends

6/10

Pleasant

27 Oct 2021

YEOW SEON

Normal

Business Self

8/10

Excellent

17 Oct 2021

Mohamed Huzaifah

Large parking and hotel room. Dark at parking area

8/10

Excellent

28 Jan 2021

Lai

Cleanliness could be a problem

Room cleanliness can be improved alot! Found 2 cigarette ends once checked in, one on the floor beside the table and another one behind curtain, both are quite obvious. I purposely left it there and it wasn't been picked up after 3 days. I really doubt in the overall sanity of the hotel during pandemic. Moved to another hotel after my booking and not gonna extend it.

Business

6/10

Pleasant

26 Dec 2020

Laila

The room is not really clean. I had to change my room because i saw a strand of hair on the bathub. The bedsheet also dirty.

Leisure Partner

8/10

Excellent

21 Jul 2020

Parimala

Stay was close to mall. Room was just OK. Not well cleaned as cobweb on the walls of the room.

Business

4/10

Poor

13 Mar 2020

Tipsuda

It was musty and smelly in the room and I got problem on the key card 2 times during the trip

Business

4/10

Poor

25 Feb 2020

Verified traveler

If this is your only option

No hairdryer. Lots of ants everywhere. Bed is squeeze between 2 pillars, can only climb into bed from the foot of the bed. Open space parking is terrible, car was seriously covered with bird droppings.

Partner

8/10

Excellent

15 Feb 2020

Kuganesen

Better stay this time

The room better but need to improve on the cleanness on carpet and shower tub.

The wifi is way better for this stay. Connection is better and faster. The staff are friendly and helpful on my comment for Wifi. Appreciate it.

Need to include more facilities in the hotel.
At least must have a Gym room for morning workout or after work workout in hotel.

Overall, it’s a good hotel to stay. Will repeat again soon.

Business Self

2/10

Poor

27 Jan 2020

Chiok Keh

Haunted House

Poor service, haunted house, dirty
The light on automatically in the midnight

Friends_and_family Family

2/10

Poor

27 Jan 2020

Chiok Keh

, Dirty

The bathtub was not in good condition, dirty.
Midnight the light switch on automatically, very scary.

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

Strategic location. Near Aman Sentral mall & few restaurants.

Business Self

8/10

Excellent

02 Jan 2020

Verified traveler

The shower drain was not working well, which caused the water to spill over onto the rest of the bathroom floor. We had to use a towel to stop further flow of the water.

Leisure Partner

6/10

Pleasant

23 Dec 2019

Kuganesen

Feedback

The room was clean but need major repair work for shower tub. The water inlet pipe leaking badly and not fix properly. Other then that, all was ok for this trip.
Nice location, quiet and room is nice. Aircond work well for my room.

Business Self

6/10

Pleasant

10 Nov 2019

Verified traveler

Make me waited almost 2 hours at the lobby, receptionist said if I want to check in early I have to pay RM100. Disappointed with that.

Business

8/10

Excellent

28 Oct 2019

Verified traveler

Well managed room and services. Staff was friendly.

Friends_and_family Family_with_children

8/10

Excellent

13 Oct 2019

Verified traveler

Location good and breakfast okay.sssssssssssssssss

Leisure Partner

6/10

Pleasant

02 Jan 2019

Verified traveler

The ventilation and air conditioning could be improved. Smell of staleness in room

Family

6/10

Pleasant

16 Sep 2018

Sean

No soft drinks available in cafe 78 only fresh juice. The glass around the shower looks like it has never been cleaned. I could not find any information on how to use the night safe.

8/10

Excellent

12 Sep 2018

amni

New hotel, bathroom not so clean, low wifi connection, overall nice place to stay

6/10

Pleasant

12 Sep 2018

maya

no fitness centre/gym, no swimming pool
choices of menu for breakfast are very limited

10/10

Exceptional

07 Sep 2018

ShRahmah

Family vacation

Nice hotel good staff and nearer to town centre. It’s worth with what you pay...

8/10

Excellent

28 Aug 2018

Nur Ainaa

Comfortable room. Not much variety for breakfast.

8/10

Excellent

07 Aug 2018

Rohazlin

Nice room, good location shopping mall

Nice room, good location to shopping mall, good breakfast

8/10

Excellent

05 Aug 2018

Nor azizan

definitely above average. still need improvement in certain aspects such as staff attentiveness and choices for breakfast

8/10

Excellent

04 Aug 2018

Nor azizan

definitely above average but there are still a few aspects which need improvement such as choices of breakfast and staff attentiveness.

8/10

Excellent

22 Jul 2018

qawi

Cleanliness

I arrived at at the hotel on 15th of July. They did not change the pillow case and the bed sheet from previous occupant since it smells. Called the housekeeping to change the pillow case and they were nice enough to change the pillow case that night.

10/10

Exceptional

04 Jul 2018

Jack

New hotel with clean & tidy rooms

Room condition is great with touch screen switches and quite spacious.
There is a bathtub, not sure if you need it and the toilet can be quite a squeeze-in.
Good location, walking distance to Aman Central mall.
Breakfast is ok.
What it needs is a gym to make up for the lack of a pool.

10/10

Exceptional

02 Jul 2018

shidah

Everything was perfect until my 3rd time stay.

My first and second time stayed was just perfect. The housekeeping will be cleaning your room at 11am daily. Be it you press the button or not. But my 3rd time staying in this hotel was just unpleasant stayed. Pressed the make up room from mrng and no respond till late afternoon. I need to call them and ask them to clean my room. Everyday.

8/10

Excellent

26 Jun 2018

Verified traveler

Good hotel to stay in the town of Alor Setar. I almost step on dog/cat poop in the parking lot though 😋
Otherwise good place to stay & spend the night.

8/10

Excellent

24 Jun 2018

Syed

Hotel at Stratergic location.

1- There's a security post at the parking area but not manned.
I would assume since the parking was full and overflowed to the road side esp on peak time, any hotel security doing his rounds can be a good assurance.
2- For some reasons between 7 to 9 am the hot water supply to my room and the adjoining room, the pressure was low and only lukewarm. These happened 3 days continously from June 17 to 19th.It was still bearable but not as the same
relative to June 15th and 16th during my stay.
3- My son ordered room service, the service was good and the food was good... Chicken chop and fish and chips...

6/10

Pleasant

20 Jun 2018

Verified traveler

Room setup is quite comfortable. Staff handle request professionally. Price is ok. Seems crowded during stay due to festive season. Overall stay is nice.

6/10

Pleasant

16 Jun 2018

See Fei

Will consider for next trip

Positive- good location.
Negative- no gym, breakfast very limited choice

Family

10/10

Exceptional

09 Jun 2018

Kueh

Very new hotel and comfortable hotel

A very new hotel with comfortable bed and nice washroom, room are quite big. I got a great view of the Alor Star Tower, The hotel restaurant food are good enough but the preparation took longer then expected, kitchen crew may need to be faster as we wait more then half an hour for the food and there is no one else in the restaurant during the time. Luckily the food still delicious.
Hotel staff very friendly and that is what a hotel need, the smile to make your day brighter.
Other then that this will be a great hotel to stay with this price.

4/10

Poor

29 May 2018

Verified traveler

Fair \"Unfriendly staff''

- The pilar is at the center of the room, and its blocking the Air cond, couldn't get the Air cond.
- Shower water leaked out from door onto the floor
- Staff friendliness need to be improved

Partner

6/10

Pleasant

23 May 2018

Sadrina

Despite low occupied rate, given not so nice room.

A room given, with a big huge pillar inside and in the middle of the room. And I am pretty sure there are alot of empty rooms available, and that they gave us a room with that condition.

Toilet seat is tear off, the shower paip is leaking.

6/10

Pleasant

22 May 2018

Rac

New hotel in the city

The hotel is brand new and looks grand. However, the breakfast was horrible, it was served in cold though it is semi ala-carte menu. The room is good except for the pillow is too soft and no bedroom slipper provided. I hope the hotel management will look into it.

10/10

Exceptional

15 May 2018

Verified traveler

Nice hotel, near to mall

It was great and cozy. The staff was nice. Hotel is literally walking distance to mall.

10/10

Exceptional

07 May 2018

nabilah

satisfaction

need to improve quality of food, not as advertise as in menu book

Family

8/10

Excellent

29 Apr 2018

Verified traveler

First Time In Kedah

The hotel staff are very friendly and despite a busy weekend crowd, they were very pleasant and hospitable. Encik Rafizi and his team/colleagues had a busy Sunday morning crowd but despite that, he was very attentive to our requests. Housekeeping was prompt and the room was very clean.

The hotel is ideally located close to the city and walking distance to a huge mall.

Suggested improvements:
1. Air-conditioning in the corridor on our floor was not switched on and it was very humid once we came out of our room
2. Air-conditioning in the room was also not working effectively the first evening
3. There was no hot water in the shower - it was luke-warm
4. The shower cubicle is not sealed effectively - as a result the bathroom floor gets wet and can be a slip hazard.

Family

10/10

Exceptional

27 Apr 2018

Chuen Kiat

u must stay

very comfort n very friendly

8/10

Excellent

03 Apr 2018

Amir

Another business hotel amongst hotels nearby

The hotel is new but the air conditioned needs to be fine tuned as was not cold and rather noisy. Spacious room and easily accessible and parking easier to get to.

8/10

Excellent

22 Mar 2018

anuar abdullah

The room is good only the b’fast nead to upgrade , and also the parking space need more as when the hotel is full the parking is very limited

10/10

Exceptional

22 Mar 2018

Ruziana

Best hotel to stay.

The best hotel to stay within short time or long time. The room was comfortable. Want to check in again if I go to Alor Setar.

8/10

Excellent

17 Mar 2018

Ku Merah

Nice room

Overall very good.
Food for breakfast was not refilled quickly.

4/10

Poor

06 Mar 2018

NOORLIZA

BADLY DESIGN ROOM WITH UGLY FURNITURE

1. THE BED ARE SO CRAMP ON PLATFORM THAT NOT SAFE TO WALK
2.FURNITURE TOO BULKY & TOO MANY FOR SMALL ROOM AND GLOOMY COLOUR
3. SHOWER BADLY DESIGN TO SMALL SPACE SHOWER AREA & WATER GET OUT OF THE SHOWER AREA & WET THE TOILET AREA
4. THE FLOOR PLAN OF ROOM SO BAD WITH HUGE PILLAR IN THE MIDDLE OF ROOM

8/10

Excellent

23 Feb 2018

Wei Peng

New hotel!

It's a new hotel, so everything is in good condition now. Hopefully it could remain such for long time.

Family

10/10

Exceptional

21 Feb 2018

Reuben

New and nice hotel, very close to city

Aman Central and Alor Setar Tower is within walking distance. Lots of food and shops around.
Clean and comfortable room. Very new, and tidy. Standard room with king bed is quite spacious. Separate bathtub and shower.
Staff is very friendly and helpful.

8/10

Excellent

20 Feb 2018

heng

we stay in family deluxe room. Is spacious & comfortable room. My kids enjoyed for the stay

10/10

Exceptional

16 Feb 2018

ch

New hotel, helpful staffs.

New hotel, helpful staffs, reasonable price. Stop asking for Kore review.. !