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Frazel Heritage Hotel
Kedah / Langkawi · Malaysia
Jalan Kanchut, Lebuhraya Darul AmanView location
6.6/10Good10 Reviews
Cleanliness7.0/10 7.0
Service6.0/10 6.0
Comfort4.0/10 4.0
Condition6.8/10 6.8
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Frazel Heritage Hotel
Frazel Heritage Hotel, acquired by the Frazel Group and strategically located in the city of Alor Setar, Kedah, is a historical hotel building constructed in 1951, still preserving the architectural charm of the 1950s.
Formerly operated as the Grand Jubilee Hotel, Frazel Heritage Hotel underwent a complete renovation and commenced operations officially in March 2023, offering guests a new and enhanced hospitality experience in the heart of the bustling city.
Frazel Heritage Hotel combines British colonial style with contemporary design, offering timeless comfort for both leisure and family-friendly stays. Remarkable attributes encompass a grand entrance and a lavish foyer embellished with exquisite chandeliers, marble flooring, traditional furnishings, and diverse decor elements.
The hotel's furniture exudes a blend of classic forms and colonial-inspired designs, featuring dark-stained wooden pieces like mahogany or teak desks, tables, and chairs.
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Strategically situated in the center of Alor Setar, the hotel is near Aman Central Mall, Menara Alor Setar, Masjid Zahir and Balai Seni, making it convenient for guests to explore attractions on foot.
With its prime location and array of amenities, Frazel Heritage Hotel is well-positioned to attract both local and international guests, aligning with its objective of becoming a preferred choice for foreign visitors.
A stay at Frazel Heritage Hotel places you in the heart of Alor Setar, steps from Menara Alor Star and Galeri Sultan Abdul Halim. This hotel is 0.3 mi (0.5 km) from Aman Central and 0.3 mi (0.5 km) from Clock Tower.
Make yourself at home in one of the 43 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Alor Setar? This hotel has 510 square feet (47 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 100 per accommodation, per stay
We have included all charges provided to us by the property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Spoken Language
Chinese (Cantonese)
Malay
English
Chinese (Mandarin)
Nearby attractions
Aman Central
0.3 km / 0.2 mi
Galeri Sultan Abdul Halim
0.4 km / 0.2 mi
Clock Tower
0.4 km / 0.3 mi
Balai Nobat
0.5 km / 0.3 mi
Alor Setar Tower
0.5 km / 0.3 mi
Istana Kuning
0.6 km / 0.4 mi
Balai Besar
0.6 km / 0.4 mi
Menara Alor Star
0.6 km / 0.4 mi
Muzium Negeri
0.6 km / 0.4 mi
Kedah Royal Museum
0.6 km / 0.4 mi
Zahir Mosque
0.7 km / 0.4 mi
Kedah State Art Gallery
0.8 km / 0.5 mi
Pekan Rabu Complex
1 km / 0.6 mi
Wat Nikrodharam
1.3 km / 0.8 mi
Mahathir’s Birthplace
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1951
- Year of most recent renovation: 2023
- Total number of rooms: 43
- Number of floors (main building): 3
- Single rooms: 8
- Twin rooms: 5
- Double rooms: 12
- Bungalows: 1
- Executive rooms: 1
- Family rooms: 14
- hotel
- MasterCard
Show 38 more facilities & services
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car park
- Electric vehicle charging stationExtra charge
- Key Collection
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
- Secure parking
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Concierge
- Toaster
- Oven
- Dining area
- Electric kettle
- Towels and bed linen
- Café
- Non-smoking area
- Smoking area
- Breakfast room
- Conference room
- Meeting room
- Breakfast
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
Room DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN BASICTWIN • BASICTWN.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
TWIN BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM SUPERIOR WITH VIEWSFAMILY ROOM • SUPERIOR WITH VIEWS • 1 Bedroom • 48 m²FAM.SU-WV
Room overview
Non-smoking room- Room size
- 48 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 0
- Bed setup
- Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Plug adaptor
- Make-up mirror
- Slippers
- Desk
- Background music
- Toiletries
- 220V power supply
- Wake-up service
Show all 18 amenities
- Wi-fi
- Wheelchair-accessible
- Internet access
- TV
- Shower: 1
- Bathroom
- Electric Kettle: 1
- Towels and bed linen at surcharge
- Dining Area
- Shared bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
FAMILY ROOM SUPERIOR WITH VIEWS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 48 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 0
- Bed setup
- Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU-WV
Room amenities
- Plug adaptor
- Make-up mirror
- Slippers
- Desk
- Background music
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Internet access
- TV
- Shower: 1
- Bathroom
- Electric Kettle: 1
- Towels and bed linen at surcharge
- Dining Area
- Shared bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE SUPERIORTWIN • DELUXE SUPERIORTWN.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
TWIN DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
SUITE EXECUTIVE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BED • 1 Bedroom • 35 m²DBT.DX-KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Towels and bed linen at surcharge
- Dining Area
- Internet access
- TV
- Hairdryer
- Toiletries
- Background music
- Bathroom: 1
Show all 29 amenities
- Shower: 1
- Soundproof room
- Electric Kettle: 1
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Fridge
- Desk
- Minibar
- Slippers
- Make-up mirror
- Cable TV
- Plug adaptor
- Smoke detector
- Shared bathroom
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
Double or Twin DELUXE KING BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Room amenities
- Towels and bed linen at surcharge
- Dining Area
- Internet access
- TV
- Hairdryer
- Toiletries
- Background music
- Bathroom: 1
- Shower: 1
- Soundproof room
- Electric Kettle: 1
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Fridge
- Desk
- Minibar
- Slippers
- Make-up mirror
- Cable TV
- Plug adaptor
- Smoke detector
- Shared bathroom
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CITY VIEW TWO BEDSFAMILY ROOM • CITY VIEW TWO BEDSFAM.2B-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
FAMILY ROOM CITY VIEW TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
SINGLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SGL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 35 m²DBT.SU
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Minibar
- Internet access
- TV
- Shower: 1
- Wake-up service
- 220V power supply
- Safe
Show all 21 amenities
- Electric Kettle: 1
- Towels and bed linen at surcharge
- Dining Area
- Soundproof room
- Wi-fi
- Housekeeping
- Shared bathroom
- Toiletries
- Background music
- Desk
- Slippers
- Make-up mirror
- Plug adaptor
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrazel Heritage Hotel
Double or Twin SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Room amenities
- Ironing set
- Minibar
- Internet access
- TV
- Shower: 1
- Wake-up service
- 220V power supply
- Safe
- Electric Kettle: 1
- Towels and bed linen at surcharge
- Dining Area
- Soundproof room
- Wi-fi
- Housekeeping
- Shared bathroom
- Toiletries
- Background music
- Desk
- Slippers
- Make-up mirror
- Plug adaptor
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Guest reviews
What other guests saying about Frazel Heritage Hotel
5
reviews shown
Stephanie
Terrible customer service provided
No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stephanie
Terrible management attitude
Not friendly environment
Stephanie
Terrible service, must check in at 3pm , no allowance even though a different by 40minutes
Breakfast only provide Nasik Lemak and two types local kuih
Breakfast only provide Nasik Lemak and two types local kuih
Jacob
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention.
1.Repeated Tax Payment Request
Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable.
2.Poor Breakfast Quality
The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay.
These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
1.Repeated Tax Payment Request
Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable.
2.Poor Breakfast Quality
The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay.
These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Ivor
Comfy although my room was kinda small but sufficient.
Location & surroundings
Frazel Heritage Hotel
Jalan Kanchut, Lebuhraya Darul Aman, Alor Setar, Malaysia
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Frazel Heritage Hotel
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