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The Jerai Hotel Alor Setar
Kedah / Langkawi · Malaysia
Lot 134 - 141 Jalan Sultan BadlishahView location
7.6/10Very good57 Reviews
Cleanliness7.6/10 7.6
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition7.2/10 7.2
Location8.0/10 8.0
Neighborhood7.0/10 7.0
Amenities7.2/10 7.2
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Jerai Hotel Alor Setar
The Jerai Hotel Alor Setar offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.
Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Visitors can take advantage of complimentary parking directly at the hotel. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.
Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.
Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.
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With a stay at The Jerai Hotel Alor Star in Alor Setar, you'll be within a 10-minute walk of Pekan Rabu Complex and Kedah Royal Museum. This hotel is 0.6 mi (1 km) from Istana Kuning and 0.6 mi (1 km) from Aman Central.
Make yourself at home in one of the 120 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
-
Spoken Language
Malay
English
Nearby attractions
Pekan Rabu Complex
0.7 km / 0.4 mi
Kedah Royal Museum
0.7 km / 0.4 mi
Balai Besar
0.7 km / 0.4 mi
Istana Kuning
0.7 km / 0.5 mi
Wat Nikrodharam
0.8 km / 0.5 mi
Kedah State Art Gallery
0.8 km / 0.5 mi
Balai Nobat
0.8 km / 0.5 mi
Clock Tower
0.8 km / 0.5 mi
Menara Alor Star
0.8 km / 0.5 mi
Alor Setar Tower
0.9 km / 0.5 mi
Galeri Sultan Abdul Halim
0.9 km / 0.6 mi
Aman Central
0.9 km / 0.6 mi
Zahir Mosque
1 km / 0.6 mi
Muzium Negeri
1.4 km / 0.9 mi
Mahathir’s Birthplace
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-out hour
- Wi-fi
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
Show 13 more facilities & services
- Lift accessExtra charge
- ConciergeExtra charge
- Luggage roomExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- SaunaExtra charge
- Steam bathExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Non-smoking establishment
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Jerai Hotel Alor Setar
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Jerai Hotel Alor Setar
20
reviews shown
Mark
Check in staff were amazing, although buffet breakfast wasn’t available during Ramadan, various set menus were offered and were plentiful, fresh and tasty.
Jasmeen
I stayed for a week. The breakfast spread should be wide or difference daily
Farrin
Room needs upgrading.
HAFIZAH BINTI
Plus point;
1. Centre of town walking distance to Pekan Rabu
2. The coffee house offers Cheap and tasty food
3. Very friendly & helpful staff
Minus point:
1. Entrance - need to climb staircase
2. Room has been upgraded. However the Toilet need to be upgraded too.
1. Centre of town walking distance to Pekan Rabu
2. The coffee house offers Cheap and tasty food
3. Very friendly & helpful staff
Minus point:
1. Entrance - need to climb staircase
2. Room has been upgraded. However the Toilet need to be upgraded too.
Hani
good location - near Pekan Rabu and UTC
Ahmad Hasri
Room cobditions
The room is clean. Keep it up esp the toilet.
Steven
Parking is outside of the hotel
The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Verified traveler
General
Small rooms but are affordable and convenient.
Rohaya
Very centralised location
Walking distance to shopping mall
Walking distance to shopping mall
Verified traveler
Comfortable stay.
This is the best hotel in kuala kedah.
Friendly and helpful staff.
Although the room is small but comfortable except the toilet rather small.
Food are good but the layout not attractive.
Friendly and helpful staff.
Although the room is small but comfortable except the toilet rather small.
Food are good but the layout not attractive.
Verified traveler
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Sity Zurayda
Overall everything is fine..
SHAH
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.
Verified traveler
I love their breakfast.
nabilah
cadar kotor, bilik berhabuk dan berbau...
nurul husna
services
services tip top
nur
Satisfy customer
Overall this hotel is very well maintained,comfortable for business traveller .but very slow during check in and even check out
Verified traveler
Small room
Small & not a comfy room..internet signal too low..i cant use the wifi in the hotel
CHow
Bad housekeeping
I check in on 19/3/17 and check out on 22/3/17. The bed linens are with stains. It is as though it was not changed with fresh bed linens before I check in. The bed linens are not even changed every day. It is the same stained bed linens for me for 3 days. Strands of my hair is still in the wash basin area and in the shower as soon as I returned to the room late in the evening for the past 3 days. Housekeeping is very poor.
Rohayati
Good
Cleanliness of room is good
Quality of service is good
Hotel location easy to find
Quality of service is good
Hotel location easy to find
Location & surroundings
The Jerai Hotel Alor Setar
Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar, Malaysia
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The Jerai Hotel Alor Setar
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