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Merton Hotel Ipoh
Pangkor and Perak · Malaysia
25 Jalan Lapangan Symphony Symphony Business ParkView location
8.4/10Excellent135 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition8.2/10 8.2
Location6.0/10 6.0
Neighborhood7.6/10 7.6
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Merton Hotel Ipoh
The 2-star Merton Hotel Ipoh offers comfort and convenience whether you're on business or holiday in Ipoh. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, fireplace.
Television LCD/plasma screen, clothes rack, complimentary instant coffee, linens, locker can be found in selected guestrooms. The hotel offers various recreational opportunities. Merton Hotel Ipoh combines warm hospitality with a lovely ambiance to make your stay in Ipoh unforgettable.
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Located in Ipoh, Merton Hotel Ipoh is in the mountains, within a 15-minute walk of Nam Thean Tong Temple and Sam Poh Tong Temple. This hotel is 0.9 mi (1.4 km) from Gunung Rapat and 0.9 mi (1.5 km) from Mirror Lake.
Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 100.00 per stay
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a security system
-
Minimal age
18
-
Spoken Language
Malay
English
Chinese (Mandarin)
Nearby attractions
Nam Thean Tong Temple
0.9 km / 0.5 mi
Sam Poh Tong Temple
0.9 km / 0.6 mi
Mirror Lake
1.5 km / 0.9 mi
Gunung Rapat
1.5 km / 0.9 mi
Kek Lok Tong
3.7 km / 2.3 mi
Royal Perak Golf Club
3.8 km / 2.4 mi
Sultan Abdul Aziz Recreation Park
5 km / 3.1 mi
Geological Museum
5.4 km / 3.4 mi
Dataran Ipoh
5.8 km / 3.6 mi
Khizanat
6.1 km / 3.8 mi
Memory Lane Market
6.6 km / 4.1 mi
Ipoh Parade
6.6 km / 4.1 mi
Kinta City Shopping Centre
6.9 km / 4.3 mi
D. R. Seenivasagam Park
6.9 km / 4.3 mi
GoChin Tambun Pomelo Agro Farm
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 42
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- 24-hour securityExtra charge
- Bellboy service
- Hotel safeExtra charge
Show 7 more facilities & services
- Lift accessExtra charge
- ShopExtra charge
- Luggage roomExtra charge
- Café
- BarExtra charge
- Restaurant
- Non-smoking establishmentExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Merton Hotel Ipoh
50
reviews shown
Wynnie
Aircon not cold at all even though it’s at 16 degrees on turbo. No indication at all that room without window.
Marcus
Staff was very friendly and helpful.
Robin
Review of Merton Hotel, Ipoh, Malaysia\n1/10
During our recent stay at the Merton Hotel in Ipoh, we encountered several issues that significantly impacted our experience. Unfortunately, the room was quite dirty, with noticeable dust on the floor, under the beds, and around the skirting boards. Additionally, there were cobwebs on the ceiling, which indicated a lack of thorough cleaning.
A more alarming issue occurred when the plug point set on fire as we switched on the kettle. This was not only dangerous but also a very frightening situation. When we reported this to the management, their response was inadequate; they simply advised us not to use the plug point and provided another kettle without conducting any further safety checks.
Moreover, we misplaced our entry card within the room and were charged 30 Ringgit for its replacement, which we found excessive and frustrating.
Overall, while the hotel room was relatively cheap, these significant issues with cleanliness, safety, and customer service marred our stay. If these problems were addressed and the customer service improved, we would have rated the hotel much higher. However, based on our experience, we can only give the Merton Hotel a score of 1 out of 10.
A more alarming issue occurred when the plug point set on fire as we switched on the kettle. This was not only dangerous but also a very frightening situation. When we reported this to the management, their response was inadequate; they simply advised us not to use the plug point and provided another kettle without conducting any further safety checks.
Moreover, we misplaced our entry card within the room and were charged 30 Ringgit for its replacement, which we found excessive and frustrating.
Overall, while the hotel room was relatively cheap, these significant issues with cleanliness, safety, and customer service marred our stay. If these problems were addressed and the customer service improved, we would have rated the hotel much higher. However, based on our experience, we can only give the Merton Hotel a score of 1 out of 10.
Karen
staff all very helpful; the concept of the hotel has a lot of potential and decor fun; it was not clean; the carpet on the first floor was stained and quite dirty; the room itself was quite clean but the bedding; mattress protector was stained and mattress-no protectors on the pillows. lots of potential. next door to the hotel is a fabulous french restaurant and a good chinese restaurant; no atm machine nearby and no laundry facilities.
LEE WEI
Warm aircon and lots of hair on the floor
Lib Wen
Room is clean, toilet is probably the highlight with a decent size.
Pros:
- Bed is abit on the hard side.
- Overall the room is very clean.
- Decent size toilet.
- Hairdryer available in the toilet.
Cons:
- no tooth brush and toothpaste.
- TV only has local channels.
- Noise from neighbors
- Bed not as comfy for my liking more on the firm side.
Pros:
- Bed is abit on the hard side.
- Overall the room is very clean.
- Decent size toilet.
- Hairdryer available in the toilet.
Cons:
- no tooth brush and toothpaste.
- TV only has local channels.
- Noise from neighbors
- Bed not as comfy for my liking more on the firm side.
Chee Choong
Friendly staffs, need additional attention to clean dust at ceiling
Alifah
Good and satisfied
Verified traveler
the day is reached hotel to check in, the hotel staff told me the room I booked one of the bed is broken and they changed to other room. I am charged RM40 for extra bed which I find it unfair. The bed broken is not my fault. They should have the courtesy to give the extra bed without charges.
WING SANG
Nice place to stay
Annuja Nair
Decor I would describe as shabby-chic. Staff were friendly and accommodating. You do have to request your room to be cleaned, it is not done automatically. It is a two storey, two-shop-lot hotel. It isn't in the centre of town, 10-15 minute drive to the centre, but close to highway links. Mini mart at the end of the shop lot row is useful. There is also a pub along the same row. There is no breakfast or food facility at this hotel. Our room was big, comfortable, however the bathroom door could not be shut properly...we struggled a few times to get it to close and lock. Without the lock, it would just slide open. Aside from that our room was comfortable.
Nur Shazreena
Good location. Nice interior and clean,spacious room. Staffs are really polite and helpful
Ling
FRONT RECEPTION NOT WEARING MASK…..
Room full of dust, toilet with moss & bed sheet is duty….
Room full of dust, toilet with moss & bed sheet is duty….
Jeff
Air cond
All thing is very good , just the aircond side , I changed for two rooms both also got big noise from aircond side ,in night time is very disturb during sleeping time
LUI
This hotel room is not comfortable
Not nice!
Kok Weng
Affordable and convenient
Affordable, convenient and great place to stay for short stay.
Jamaludin
Great Choice For A Short Stay
The stay was good. Bed was comfy. Aircond function well. Clean room. Good water pressure. I got a room without a window because there was no available room for me to upgrade. So a bit enclosed. Overall a good stay, will consider this hotel again if I were to overnight in Ipoh.
Verified traveler
Very decent and clean, strong renovation smell
Verified traveler
Vintage room, peace and nice place.
Recommended.
Happy and satisfied
Recommended.
Happy and satisfied
Verified traveler
Vintage style. Friendly staff. However, don't stay at far back room at level 1 because around 6 pm until 8 pm would hear 'knocking and walking like sounds' from the above level.
Verified traveler
Decorated with English style. The toilet floor however had some mossy.
MARK
So so experience not worth the price paid.
Merton is an M Hotel pretender but not up to their competitor's standard.
Room was ok,bed comfortable,WiFi pathetic,Aircon just ok and TV not worth watching.
Room was ok,bed comfortable,WiFi pathetic,Aircon just ok and TV not worth watching.
Kit
kit
It’s nicely decorated. The place is clean and the staff friendly.
Verified traveler
Overall is good! The location is around 10mins away from the city. Room is spacious enough, toilet is clean.
Verified traveler
We had one night at this hotel. When we entered the receptionist was on the phone and two other staff were behind the counter. We haven't been greeted and stepped inside, the two staff were talking to each others and did as we were not here. We had to wait for the receptionist to be done on the phone. We then checked in and went into our room. As we opened the door the smell was terrible, it was a smell of the bathroom. There were holes in the curtains, it looked dirty and as nobody took care of this room. The common spaces look good as on the pictures but the rooms are disappointing. I will not go back to this hotel any sooner.
Tan
Great stay
Fast check in. Peaceful and clean hotel.
Verified traveler
The room is clean and comfortable
Verified traveler
The hotel is located at a very good area jusy opposite a breath taking mountain view and very good food just next to it...Very good service from the hotel receiptionists as well...overall a pleasant stay :)
Verified traveler
Nice place
Verified traveler
Great stay.
Everything is good, with friendly staffs and the hotel is well kept and design. Amenities are great and the toilet is very good without any problem.
Verified traveler
nice decoration in the reception
JJ
The decor are nice but the soundproof of room are bad...
Verified traveler
Hotel Location good~!
Verified traveler
Good location & staff were very friendly and helpful
Verified traveler
The staff were very friendly and helpful
Lester
Hotel reception looks great. Booked 3 superior rooms. One got \"upgraded\". The original rooms were great. The \"ugraded\" room however while bigger, had bad paint finishing, didnt have the complete amenities like the other rooms. Dont know wat they meant by upgraded but was unimpressed. If the place came with breakfast would be much better. Will come back tho. Maybe.
CH
Clean, friendly & helpful staff
Verified traveler
Small but satisfying to stay
Was couple travel for 2nigts. Overal was good to stay. Location was close to one of the famous attractions(cave with sculptures) but it takes about 10mins to go to ipoh main street, about 13rm. Modern and hip style of decorations. Small room but clean and have one available channel to watch TV, astro. Friendly staff:)
Timothy
Near town. My standard room is abit small for 2adults and a kid. Bathroom is very basic has signs of wear and tear. Overall, it is a good place to stay for a day or two. Surrounding hotel has restaurants and a nice bar.
CCH
Very smelly room. All my cloths carried the same smell and make the car smell as bad as well.
Sam
Hotel is aesthetic! Rooms were adequate - beds were comfortable and clean, equipped with toiletries. A mere 5 minutes drive to the Sam Poh Tong temple; 10 minutes to fast food restaurants; 15 minutes to a shopping mall. The neighbourhood was decent - although nothing within walking distance was open before 10am.
Something that was a little bit uncomfortable for me was the lack of security. My aunt who lived in Ipoh came to visit and all she did was ask for our room numbers at the counter with our names, and she was given the information. That would be what hinders me from returning to Merton hotel.
Something that was a little bit uncomfortable for me was the lack of security. My aunt who lived in Ipoh came to visit and all she did was ask for our room numbers at the counter with our names, and she was given the information. That would be what hinders me from returning to Merton hotel.
Chin
Very strategic stay at Ipoh, near to the tourist spots. Convenience to have meal because a few restaurants at the same row.
AZUAN
Cozy room with good interior concept, pleasant staff with good welcoming interaction.
Koo
I like it for overall
Verified traveler
Staff is friendly.
Rooms are clean and tidy.
Interior well designed.
Rooms are clean and tidy.
Interior well designed.
Khalik
Lovely experience
From the umbrella to pillow cases, the name of the establishment is neatly embroidered on them. One of the best boutique hotels that we have been staying in so far. Attention to details is impeccable. Highly recommended for those who are looking for a stay in Ipoh. 👍👍👍👍
Verified traveler
the hotel concept is unique and nice.Rooms are clean & nice
Robert
option for breakfast is missing or at least to get some coffee or snacks would be a high light
Verified traveler
Overall ok, environment is comfortable and nice. Just need to improve on cleanliness, especially on bed sheet and blanket.
Location & surroundings
Merton Hotel Ipoh
25 Jalan Lapangan Symphony Symphony Business Park, Ipoh, Malaysia
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Merton Hotel Ipoh
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