Ronaka Hotel

2/10

Poor

03 Jun 2026

Ruby

Do not book here , there’s a 40$ deposit that takes three days to get back on card. Kids were sitting in the lobby all night and day , everything was broken including the tv in our room , it was clear someone punched it. There was a broken table in the corner , smelt like mold . Lamps were ripped off , no trashcan inside the room. If there’s another hotel even for 5-10$ I highly advise you book that one

Family_with_children

2/10

Poor

02 Jun 2026

saad

The property outside is very trashy and there’s no security. My van been broken into it outside when I asked the front desk if they have a security camera to see who break into my van they said there doesn’t have a camera outside. Is that safe to stay there is that Security is not clean. It’s very very terrible place

Self

2/10

Poor

01 Jun 2026

li

terrible

Family_with_children

2/10

Poor

27 May 2026

Regina

This Place was nothing like the pictures that are on Hotels.com. it is more like a stay for months at a time. The location is not save. The room we checked in to was nasty. The person that checked us in was rude and yelled at me because I had a hard time hearing him. So because of all of this we did not stay and I lost my money for the stay. And the health department needs to go and do an inspection.

Partner

2/10

Poor

18 May 2026

Nicholas Kane

Not a real hotel.

Self

2/10

Poor

16 May 2026

Magdalena

horrible staff horrible attitude.

Friends_and_family Friends

2/10

Poor

08 May 2026

pedro

The experience was terrible, no water for showering, smell really bad, the bed only have a pillow, no chair for the desk. Geto place...Never again.

8/10

Excellent

08 May 2026

Josiah

Clean friendly staff and good vibes

Self

8/10

Excellent

08 May 2026

Josiah

Clean room and good air conditioning friendly staff

Self

2/10

Poor

26 Apr 2026

Erik

The picture shown in this app is NOWHERE near what it actually looked like. It was run down. I had a serious roach problem. The carpet in my room was dirty and torn up. There were holes in my walls. The refrigerator was pulled out from where it should have been. Even one of the other hotel visitors told me \"this place is so ghetto\". Please do not pick this place, especially if you're staying with family. Parking lot did not feel safe either.

Self

4/10

Poor

23 Apr 2026

Keith

Roaches and stained sheets

Self

2/10

Poor

20 Apr 2026

Maximiliano

Es un asco es peor que un na cantina es un lagar de ventas de droga

2/10

Poor

13 Apr 2026

Iesha

The worst hotel EVER! It honestly should be a MOTEL and or not partnered with Expedia. There was MOLD everywhere! Prostitution outside! Lobby stinks, so you already know the rooms were WORST!

Friends

2/10

Poor

13 Apr 2026

Jerell

ABSOLUTELY DISGUSTING!!!! Losten. I WOULDNT EVEN SUGGEST THIS PLACE TO A CRACKHEAD. A cracjhead can do better! It was disgusting!!! It stink…crackheads prostitutes! Shower didnt wrk. Toilet stopped up. THE ONLY WAY YOU GO HERE IF YOU HAVE NO OTHER OPTION!!!! Might itcg coning frin here. And this is cining from a person who NWVER WRTES REVIEWS!

Self

2/10

Poor

30 Mar 2026

Aaron

Parking lot was not secure at all, and was full of damaged property. The floor on the elevator was broken, along with some of the buttons in the elevator. The entire hotel stunk. Carpet everywhere was dirty and dingey. Vanity lights would NOT turn off, so I had to unscrew the bulbs. Roaches. Found a \"pipe\" in the drawer underneath the TV. Literally checked out early to book into another hotel nearby. I'm usually not one to leave negative reviews, especially this scathing, but this place genuinely kind of needs to be condemned at this point.

I will say, the staff that I did interact with was nice and polite. None of the above is likely their fault. But the owners of this place need to be held accountable.

Self

2/10

Poor

29 Mar 2026

Krystal

Room was dirty upon arrival. Staff was certainly nice.
Roaches, there are roaches here. And no hot water. If your desperate to stay somewhere, sure but i would absolutely find anywhere else!

Family_with_children

2/10

Poor

23 Mar 2026

Amina

Is horrible

6/10

Pleasant

15 Mar 2026

Tracie

The tv was left on and the remote didn't even work when we checked in. The bathroom had only 1 towel. The a/c was not cold it said 54 but felt more like 75 degrees.

Partner

2/10

Poor

15 Mar 2026

Johnathan

Bugs all over and didn’t refund me

Friends_and_family Family

6/10

Pleasant

13 Mar 2026

Isabella

The staff weren't rude at all, and the hotel room was sort of clean. The floor could've used a carpet cleaner, and maybe some surfaces could've been wiped down. However you get what you pay for. The bed was uncomfortable as well.

Friends_and_family Family

2/10

Poor

12 Mar 2026

Brandonn

If I could give it no stars I would. The only thing good I could say about the hotel is got to stay is over. The staff wasn't bad I feel sorry for them for having to be in those conditions as well. Pulling up to the hotel I thought it was abandoned, there were no lights in the parking lot, and it looked haunted. The room looked like it could have been in American horror stories, beyond creepy, stains everywhere, maybe two and a half channels worked on the TV, honestly I was scared to sleep on the mattress. Although the sheets were clean, I still sup with my clothes on including my jacket. They had the nerve to charge a $40 deposit for incidentals and or damages. I don't know how they will be able to tell if they were damages because it already looked damaged to begin with. They considered as late checking out so they kept our deposit, but hey I guess they have to get their money somehow.

Friends_and_family Family

2/10

Poor

12 Mar 2026

Britney

This room looks nothing like the photos online. It’s roach infested! I did not stay. Once I got there I walked right out and dis not get my refund! The dude at check and was very rude and over charged my card after I’d booked 3rd party! The entire building smiled like pee! I’m furious and I was having a major surgery the next day. I travel 9 hours to Houston only to be met with a room like this. I understand it’s priced low but omg it was so discussing in that building! I cried so hard because of the disappointment.

Self

2/10

Poor

10 Mar 2026

Alexandra

It was very dirty and just nasty
They say no smoking but literally you walk in and you can smell cigarette
It’s not in good conditions doors are scratched up
And I saw roaches , dirty carpets
Definitely not coming back

Friends_and_family Family

2/10

Poor

05 Mar 2026

Ashley

Couldn’t even get inside this dump.

Partner

2/10

Poor

02 Mar 2026

Waseem

This hotel is worse than you can imagine. It is only good for demolition. I rather sleep in my car than this nightmare.

Self

2/10

Poor

02 Mar 2026

Werner

Worst experience ever !

Partner

2/10

Poor

02 Mar 2026

Roberto

This hotel has roaches.

Saw them crawling on the wall upon entering the room. When I complained I was given another room on a different floor, that also had bugs. Absolutely unacceptable.

Did not stay.
Do not recommend that you would either.
You get what you pay for I guess.

Zero stars should be an option.

Friends

2/10

Poor

19 Feb 2026

Asanti

They need to be shut down

2/10

Poor

16 Feb 2026

Ruben

worst hotel ever

Business_and_leisure Partner

8/10

Excellent

06 Feb 2026

Adam

Front desk night manager very professional last stay was ok but this exceptional

2/10

Poor

31 Jan 2026

Jazel

Yes the room felted so neglected so out dated of the pictures. Really poor hygiene that they have. It was really bad. Staff just didn’t care.

Leisure Family_with_children

2/10

Poor

20 Jan 2026

Erin

The front desk clerk refused to check us in, was using foul language to us, threatened to call the police on us when we asked questions trying to understand what was happening. When i went back in to get his name and the company's contact information, he refused to give either to me and said he was watching the football game. He was the rudest and angriest person I have dealt with in the hospitality field.

4/10

Poor

12 Jan 2026

MUKETE

The room. My first asigned room had a nasty smell , then the lights won't come one. It was changed but the services was poor.

Leisure Partner

2/10

Poor

19 Nov 2025

Andre

The dirtiest hotel I’ve ever been in there was roaches old dirty furniture just the worst filthy cringy experience ever just a dirty ass mess

Business Self

2/10

Poor

06 Sep 2025

Ahmad bilal

Dirty rooms, cockroaches everywhere, dirty and burn rugs.

Leisure Self

2/10

Poor

18 Aug 2025

Misty

There were roaches in the room and the lobby was really hot , the rooms ac was barely blowing cold air

10/10

Exceptional

13 Aug 2025

Very

Yes

2/10

Poor

06 Aug 2025

Diego

Horrible experience will never go back

Self

2/10

Poor

06 Aug 2025

Guillermo

The most horrible expert of my life I was traumatized the front desk MAN grown ass Man was acting like a little child that u take candy from he on no ay should be working in any kind of PR jobs fire him immediately if you want people to stay at your hotel he was mean to every customer with a concern

2/10

Poor

29 Jun 2025

Verified traveler

Not worth it

The property looks nothing like it does on hotel.com…. The elevator was not working and my room was on the 6th floor. There was mold on the ceiling in the bathroom. The air conditioner was leaking water on the inside of the room and the carpet all around it was wet… The room had a horrible smell that hit you when first walk in. The patio door would not close all the way so had to listen to traffic passing through the night

Friends_and_family Friends

4/10

Poor

19 Jun 2025

Summer

Dirty

Leisure Friends

2/10

Poor

15 Jun 2025

Hesham

I had to check out due to many reasons related to safety as I was in my room two guys opening the room and got in.

Business Self

2/10

Poor

13 Jun 2025

Daniel

No ace yo hot horrible

Family

2/10

Poor

07 Jun 2025

Laura

I would not bother even making a reservation. This place is falling apart. I was afraid to check in because I was afraid the building would fall down. I lost my money on the reservation but at least I didn't try to sleep in a hotel that should be condemned.

8/10

Excellent

06 Jun 2025

Verified traveler

What to expect for $50

Wasn’t dirty but wasn’t the cleanest. The carpet was consistently wet near the sliding door. The tenant lock was removed so no true privacy. Toilet wouldn’t flush properly.
Had to put a deposit and I’m still waiting for my deposit to be refunded 2 days later after checking out

Partner

2/10

Poor

26 May 2025

Verified traveler

Stay away

Dead roaches everywhere, smells horrible, car broken into. I DO NOT recommend

Self

4/10

Poor

19 May 2025

Wendy

The inside looks like a dump and it smells bad and the air don’t work

Business Family

2/10

Poor

29 Apr 2025

Kevin

The front ofice is very unprofessional there rude they cuss u out they dont provide housekeeping only one time when u make the reservation after that u got to clean roaches all over the hotel smells like roaches its just nasty unsanitary and rude people the employees

2/10

Poor

27 Apr 2025

Verified traveler

Go somewhere else

I’ve been making a lot of trips to Houston over the last four years because my daughter’s been at school there. This hotel was the bottom of the barrel worst hotel I’ve stayed at so far. And granted it’s not expensive. But it was like walking through trash and broken windows and shopping carts set up around the opening of the building. And then when I went in, it was like a homeless center. It took the man way too long to get to me, because I had to get back to the school. It was just overall a really bad experience. And I tried to cancel my reservation, and I’ll probably have to deal with that later.

Friends_and_family Family

2/10

Poor

20 Apr 2025

Marvin

No me dejan entrar

2/10

Poor

14 Apr 2025

Verified traveler

I absolutely do not recommend!

The guy at the front counter was very rude and unprofessional. The whole place stinks and is filthy. The parking lot is also dirty. The whole place looks run down and not took car off. The rooms smell like mold and the beds look like they have bed bugs. I ended up leaving this place .

2/10

Poor

08 Apr 2025

Gabriela

This hotel is a scam. I've already filed a complaint with Hotels.com and am awaiting a refund. The photos on the Hotels.com website are not true to form. From the moment you enter, everything is terrible. The walls and floors were extremely dirty. The service was terrible. The hallway leading to the room was like a dead animal. The entire hallway and bedroom carpet was completely stained and dirty. The bedroom wall was damaged. The bathroom smelled like it had been abandoned. The shower faucet wouldn't turn off. The light switch in the bathroom didn't work. Absolutely a scam.

Friends_and_family Friends

2/10

Poor

25 Mar 2025

joe

This place sucks

This place was ass and I think they stole my credit card information because he kept looking at my card and it looked like he was trying to memorize the numbers specially the security numbers in the back. Then 2 days later my card gets used in California so I'm guessing he did steal my information . My bank notified me that there was something wrong and cancelled my card in time

Friends_and_family Friends

4/10

Poor

11 Mar 2025

Angel

Could be better

Leisure Family

2/10

Poor

11 Mar 2025

Higinio

Unsafe environment

Partner

2/10

Poor

10 Mar 2025

Hikmat

I was disappointed with my experience at Romana Hotel. Rather than a traditional hotel environment, the property resembled a marketplace for smoking-related products. I was surprised to see this property listed on Expedia, as it does not seem to meet the expected standards for accommodations. I hope Expedia will reconsider its listing criteria to ensure a more conventional hotel experience for travelers.

Business Partner

2/10

Poor

10 Mar 2025

Cristhian

The service so so so terrible that’s it

Business Friends

2/10

Poor

07 Mar 2025

Jordan

This was literally the worse hotel I have been to. I checked in and checked right out. The guy at the front desk was so unprofessional. He was constantly yelling and using words he shouldn'thave.. I have a video of him arguing with a guest. I have over 20 pictures of how dirty and unsafe this place was.There was mold in our room & the guy refused to refund me.

Leisure Partner

2/10

Poor

29 Dec 2024

Stuart

Disgusting

2/10

Poor

25 Aug 2024

Destiny

This hotel is nasty full of drug heads and prostitute

Leisure Family_with_children

6/10

Pleasant

24 Aug 2024

Luis

Front desk asked for cash in order to fit me in!

Business Friends

2/10

Poor

18 Aug 2024

Sanjay

HORRIBLE PLEASE AVOID

HORRIBLE, HORRIBLE, HORRIBLE.
LIGHT BULB MISSING IN THE ROOM.
POOR SERVICE

ROOM WAS DIRTY AS HELL NO CLEANING DONE
AC NOT WORKING

2/10

Poor

17 Aug 2024

Jorge

Not very clean and in very bad area!

I don’t not recommend this place! Place is not like the pictures! Seems the picture on Hotels.com are from when they first opened. I got there I could not check in. They said I had to be back at 3:30 pm when check in was at 3 pm. After I checked in way pass 3:30 pm, went to my room and smelled bad. Undid the bed and saw stains on the bed. I left and wanted to cancel because of the way it was nasty. I left and got another room somewhere else. Would not recommend at all.

Friends_and_family Family

2/10

Poor

08 Aug 2024

Bigg

Room was suppose to be 60 bucks then when you get there 40 bucks security deposit that wasnt included in pricing

Business Self

2/10

Poor

07 Aug 2024

Mahogany

DO NOT STAY HERE!!

PLEASE DO NOT STAY HERE!!!! If you can afford to stay somewhere else please do. there was nothing good about this place. Roaches everywhere, THE SMELL, sheets dirty and NOT CLEAN AT ALL. I did not know what I was getting myself into when I booked. I booked to stayed 3 nights but only stayed half a night. I just couldn't do it. I slept in my car.

Partner

6/10

Pleasant

20 Jul 2024

Alicia

No light fixture bulbs in the room, tv remote control unsat, carpet dirty overall an average place ….

Leisure Self

2/10

Poor

15 Jul 2024

Pramod

They did not provide me the room.

2/10

Poor

15 Jul 2024

Robert

Booked a 2 bed room and it was unavailable when we arrived

Business Friends

2/10

Poor

14 Jul 2024

Jeremy

Photos of property are completely misleading.

This hotel is severely distressed. The images online do not reflect at all the conditions of the property. We took a loss in the money and checked out immediately. The room was odorous, the door to the room was all scratched up and damaged, and the property was weathered and old, not as the result of a recent hurricane.

Friends_and_family Family

2/10

Poor

14 Jul 2024

Daniel

Dangerous tenants

Self

4/10

Poor

06 Jul 2024

Tilahun

A lot of cockroach and too old and dirty chairs and carpet

2/10

Poor

26 Jun 2024

Randy

Stay clear of this place.

2/10

Poor

19 May 2024

Lorenzo

Nothing I like i don't stay it was discusting very dirty I need money back

Leisure Self

2/10

Poor

28 Apr 2024

Verified traveler

HORRIBLE PLACE!!

This place is so bad. When you walk in, you’re met with a strong smell of urine. The check in took forever. The first room I got, I couldn’t even open the door. So, they switch my rooms. While waiting for the process of changing rooms, I immediately start seeing the type of people of people that were staying and knew it was more like a place for people that obvious didn’t have a place to live. Well, when I finally got the new room, I was infested with roaches. I went back down with my luggage and asked for a refund. The hotel nor the room was anything like the pictures on the website. They tried to give me another room, but at that time I felt unsafe and uncomfortable. It was a disgusting place.

Self

2/10

Poor

26 Apr 2024

Clifton

The rooms were not clean. Roaches in them. Two other families were there complaining as well.

Self

2/10

Poor

01 Apr 2024

Trena

There was blood on the sheets and the hotel has bed bugs. Upon speaking to the man at the front desk he tells us what did we expect and we will not be getting our money back

2/10

Poor

13 Mar 2024

Juan

Website does not match description. Entire building reeked of cigarettes smell. Stains on wall and ceiling. Toilet did not flush. Overall bad.
Waiting for my refund as front desk accepted to refund all expenses back.

Leisure Family

2/10

Poor

02 Mar 2024

jorge

Horrible

2/10

Poor

04 Jan 2024

Md Hossain

Cockroaches, dirty, broken commode seat.

Business Family

2/10

Poor

29 Dec 2023

Young

A terrible experience

Too many cockroaches.

Only hot water. I could not take a shower.

Self

2/10

Poor

22 Dec 2023

Byron

Never again. WARNING

Bed bugs. Roaches. Smoke smell. Water coming out the the ceiling. Mold.

Friends_and_family Family

6/10

Pleasant

19 Dec 2023

Lekan

Cleanliness

Average

Self

2/10

Poor

09 Nov 2023

sidrac

There are shacks in 3rd world countries better than this place. Still waiting on my deposit.

Leisure Self

2/10

Poor

08 Oct 2023

Jose

The staff wasn’t very nice the 4 days of my stay I didn’t get room service there was roches on the fridge the sheets were stained

Friends_and_family Family

2/10

Poor

04 Oct 2023

roman

Nur Für einen Notfall zum Übernachten gut

Leider nicht zu Empfehlen

Self

2/10

Poor

29 Sep 2023

Tyler

This place is a total and complete rip off. Stay far far far away from this place if possible at all. They have so many hidden fees for standard accommodations that it is insane, there are bugs all over the place and they placed me in a room with a wet floor that had obviously just had treatment completed possibly minutes before arrival. The lights were damaged and broken, in some cases the cables had been cut. Furniture damaged and filthy, sheets had burn holes in them, smoke detectors ripped out (which is probably why they STOLE my $40 “damage deposit”) the only good thing about this place was the one manager who helped find a room suitable at least to take a nap in. The mini fridge was filthy, remote was damaged and missing components, toilets moved if you sat on them. The carpets were a freaking mess, STAY AWAY!!!!!!

Leisure Partner

2/10

Poor

28 Sep 2023

E

Hotel needs to be condemned

We’ll to start everything they said they stand for online is a lie the building needs to be condemned it’s filthy ; roach ridden , homeless sleeping at the entrance to office smoking pot ( marijuana) the grounds of the hotel is covered with trash blowing in the wind the lobby doors open 24 hours a day wind blowing trash , grass, leaves etc into the lobby, the elevator the only one out of two that works is filthy with trash and pot roaches ( marijuana butts) on elevator deck, no service I never saw a cleaning service cart. No fresh towels etc. The room was filthy with food debris on floor behind furniture, pills on and under furniture, the shower head coming out of the wall was just barely hanging, the carpet in the hallways looked like a crime scene. I could go on and on. I worked in the hotel industry for a long time stayed at a lot of places everything they said to describe their hotel about having services in rooms for meetings, etc. was all a lie everything that they described was a complete lie. I am surprised that the fire marshal and the health department have not close this building down. They ask for a $40 cleaning deposit I mean what good with that dude they could keep it and see you trashed the room but the room is already trashed. Then again the Proprietors Dr., Alfa,, Romeo’s Mercedes and Can-Am motorcycles, but the hotel is a ghetto.

Business

2/10

Poor

09 Sep 2023

Gaston

Really bad service, I had a reservation confirm but when I arrived to the property they simply communicated that all rooms were taken and there is nothing the can do. So even with a confirm reservation does not guarantee your stay. Great service 😒

Business_and_leisure Self

2/10

Poor

27 Aug 2023

Destiny

I like how cheap it was

2/10

Poor

21 Aug 2023

Stephanie

DISGUSTING. Roaches in the sheets. Pee stains everywhere. Someone else's POOP was STILL IN THE TOILET.

Business Self

2/10

Poor

20 Aug 2023

Hanif

Nothing to like. Indoor Air conditioner was not cooling properly, temp didn't go below 80 degree, ceiling fan run but barely feel the air flow.
Bed sheets and comforter were dirty and had burn holes and notified the maintenance guy at the time of check in.
Small and medium size bugs were present.
Took photos and video.

Leisure Family

10/10

Exceptional

19 Aug 2023

Jeneba

I enjoy the place

2/10

Poor

16 Aug 2023

Jazzmine

Roach infested

Leisure

2/10

Poor

13 Aug 2023

Rafael

Worst place ever

Business

10/10

Exceptional

10 Aug 2023

Alex

Avi and the administrative staff were helpful and professional. They explained all fees, and smiled, while answering all of my questions, to my satisfaction. I'll definitely stay here, again, on future trips.

Business

2/10

Poor

05 Aug 2023

ivonne

Cockroaches ,lamps and remote tv. Did not work. No phone. Rude service

Business Self

2/10

Poor

27 Jul 2023

Juliana

TERRIBLE

Front desk clerk. Was terrible. Lobby was hot elevator was hot 7th floor was ugly looking room was infested with bugs and roaches
Reminded me of jeffrey dahmer’s apartment complex looked run down early 90s type

Self

2/10

Poor

27 Jul 2023

Biniam

Never again

Business Self

2/10

Poor

23 Jul 2023

Jerome

When I first arrived at the property, the parking lot was filthy, that was a pool on the side that was filled with dirty green water, the lobby had a horrible smell…I couldn’t stay at this property and wouldn’t recommend it…

Business_and_leisure Family_with_children

2/10

Poor

22 Jul 2023

Charlette

Why did they want a deposit for a room where nothing works or things are already broken tv do not work the phone that in the room doesn’t even have a cord hooked up to it the tv do not work it’s roaches crawling everywhere there’s a small round table in the room that is broken the door you have to slam shut missing light bulbs. Like this place is completely horrible and they are asking for a $40 deposit on top that like that’s crazy

Leisure Family