Swakopmund Hotel & Entertainment Centre

6/10

Pleasant

08 Jan 2026

eric

The room was dirty and a bit outdated.
But staff was nice and kind

Leisure Partner

8/10

Excellent

26 Nov 2025

Jan

Upon arrival the staff said that they can not find our reservation, we waited for long time in the lobby whey they resolve the problem. Without apologize. The room was spatious, comfortable beds, tasty breakfast.

Partner

10/10

Exceptional

19 Aug 2024

Young Shin

It was a beautiful old style hotel. It is still under renovation some part of hotel. But it was quite and cozy.

Leisure Family

10/10

Exceptional

16 Mar 2020

Ulrich

Great Ambience and Service

A great traditional hotel, beautiful pool and court yard, great breakfast.

Partner

10/10

Exceptional

16 Mar 2020

Ulrich

A Grand Hotel

If you ever wanted to live in a castle and be treated like royalty, this is it. It is one of the finest traditional hotels we have ever experienced.

Partner

10/10

Exceptional

14 Mar 2020

Erika

I loved it! Its an old beautiful historic building. Staff was great! Short walk to town, grocery, local restaurants, the strand. No fridge in the room, which would be nice, otherwise perfect. Breakfast is included and had a nice selection. Great service! Highly recommend.

Leisure Family

8/10

Excellent

05 Jan 2020

Verified traveler

Historical building with matching decoration and atmosphere. Good for families.

Leisure Family

10/10

Exceptional

08 Apr 2019

Dhruva

Great weekend visit

It was amazing. The hotel was located close to everything. Their recommendations for tours and dinner were extremely helpful. Service was excellent and the room was spacious.

10/10

Exceptional

15 Mar 2019

Pierre

Amazing time spent!

8/10

Excellent

14 Feb 2019

Kevin

Swakopmund

Good hotel for a business stay, plenty of character, quiet and good restaurant. Also good location.

10/10

Exceptional

02 Jan 2019

christian

happy in Swakopmund

A nice stay in every way, and a good hotel which I would recommend in every way.

Partner

6/10

Pleasant

20 Sep 2018

Tomy

Rooms are small. Way overpriced. Staff is friendly.

10/10

Exceptional

11 Sep 2018

Rosemary

Gem in the Desert

What a gem. Will definitely stay here again as we love traveling to Namibia by road. Definitely one to be recommended to all travellers.

Partner

10/10

Exceptional

07 Apr 2018

Verified traveler

Amazing hotel & helpful staff

Amazing trip and wonderful hotel

Family

10/10

Exceptional

02 Jan 2018

Vassily

The best family vacation in years.

Great Hotel and Location. Not crowded during Xmas and personalised service. They arranged and booked successfully all events like skydiving, quad riding in the desert dunes, kayaking with dolphins etc Swakopmund has so many activities for the family and one of the few places in the world. The Hotel was integral in arranging the activities.

Family

10/10

Exceptional

01 Nov 2017

Jon

Historic hotel with modern comfort

A wonderful stay, very comfortable rooms, serene and the sound of the poolside fountain was very relaxing. Excellent and friendly staff, wonderful food at the Platform 1 restaurant as well as a top notch breakfast buffet. Highly recommend the Swakopmund Hotel above all others here.

10/10

Exceptional

07 Sep 2017

Edward

Great staff and ambience

I was really impressed by the Swakopmund Hotel. It has the elegance of an early 1900s hotel, the time when the hotel was built. The staff was very friendly. Th

8/10

Excellent

05 May 2017

sweetstriker

Nice suprise

Warmest greeting from a staff that is professional and genuinely friendly without trying.

10/10

Exceptional

05 Jan 2017

Verified traveler

was awosome

Family

8/10

Excellent

27 May 2016

Paul

Historic hotel in centre of Swakopmund

Nice historic hotel in Swakopmund. Rooms large with nice balcony overlooking pool. Food good but service little slow if you order from the al la carte menu. Good location for visiting the town or passing through.

Partner

10/10

Exceptional

28 Feb 2016

Verified traveler

One of the nicest Swakopmund hotels!

Everything is great, and we were lucky to stay here.

4/10

Poor

02 Nov 2015

Walter

Terrible Service

When we checked in there was no key to our patio doors so we requested one and were told it would be brought to the room. An hour later, I called again and was told the same story. In the interim we discovered that the safe wasn't bolted to the wall and was easily carried, so I went to reception to check on status of key and notify them that safe needed to be secured and was told that the prior guest had taken the key and they couldn't find another. When I explained that meant that guest now had access to our room and could walk off with the safe I was told they would correct that. After returning from dinner several hours later we were told that the maintenance person was alone so could not address issues but would do so the next day. I asked for a specific time and when they called to get it was told he wouldn't be in the next day but would leave a note for the next person and that it would be done in the morning. Infuriating. We were offered a downgraded room facing a wall which we declined. By noon the next day nothing had been done to the room and a manager was finally available (apparently there's no night manager) who apologized and upgraded us to a secure room. When I called to get the WiFi password for the new room the reception person said he was busy checking someone in a would call right back, but of course did not, and 45 minutes later I had to call again. Service is abysmal. Empty promises. Incredibly frustrating and unacceptable. Don't stay here.

8/10

Excellent

30 Sep 2015

Verified traveler

Breakfast was very good with lots of selections. The service was first rate and the size of the room was larger than most. The on site restaurant for dinner was good and well priced.

6/10

Pleasant

29 May 2015

brendan

Nice but a bit boring

Nice hotel but it's a bit boring or traditional if you normally prefer botique style. A little expensive for what you get

8/10

Excellent

12 Mar 2014

Bernd

Very nicely situated hotel with all amenities

Our experience was good, overall; the staff at the reception was less welcoming than could have been.
Very good and well assorted breakfast buffet, very nice surroundings and the staff in the Spa was very good.
The rooms were spacious, however the so-called \"double bed\" consisted of two rather narrow single beds which reduced the sleeping comfort.

8/10

Excellent

14 Nov 2013

Sinead

Very comfortable hotel in a good location - staff are excellent and extremely helpful.

10/10

Exceptional

17 Apr 2013

J C

Perfect location

Can not say anthing bad about this hotel, perfect!!

10/10

Exceptional

07 Jan 2013

Nigam

Everyone must stay and Enjoy

Awesome experience. Beautiful Location. In one sentence: The best Hotel we have ever stayed. All in all A prefect home away from Home.

8/10

Excellent

26 Sep 2012

Johan Hendrikz

Great memeries

The staff were very friendly and polite - the experience was great.

8/10

Excellent

13 Aug 2012

Barend

Unknown

Thank you very much for not disappointing me with the quality of your hotel. As I brought guests from Italy I was a bit worried about an unknown hotel.

But your staff and facilities did not disappoint us. I recommend this hotel to anybody.

10/10

Exceptional

03 Aug 2009

David

Seriously impressed

Sometimes it can be hard to book a hotel from thousands of miles away without seeing it first or reading much about it online. The details online are minimal so my expectations were a little lower than usual. But I'm pleased to say that staying here was a delight. The staff were 5-star, the hotel restaurant was excellent, and the rooms were comfy. The plumbing in the bathroom was dated but worked fine and I certainly wouldn't keep it from having me return another time.

8/10

Excellent

30 Jul 2009

Williams

Excellent Hotel

Excellent Hotel for a stay which is close to the Desert and Beach.

6/10

Pleasant

20 Aug 2025

Verified traveler

Nice but improvement required

Nice hotel and well placed in the centre of Swakop. However the room are quite old and need renovation which I understand is currently ongoing at least on part of the premises. Quite disappointing the fact to pay separately for having a cappuccino during breakfast (not included in the B&P fare)

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

Hoshyar

Nice place to stay

Veldig bra hotell, ligger sentralt i Swakopmund og gangavstand til shopping og spisesteder

Business

6/10

Pleasant

03 Mar 2024

Antonia

Die Unterkunft ist etwas in die Jahre gekommen. Das Personal ist dennoch sehr hilfsbereit und freundlich.

Leisure Partner

8/10

Excellent

01 Feb 2024

Torsten

Die meisten Angestellten sind sehr freundlich und engagiert, sehr gutes Frühstück.

Leisure Partner

8/10

Excellent

14 Jan 2024

paolo

Da migliorare solo l'isonorizzazione delle camere

Partner

10/10

Exceptional

29 Dec 2023

konstantinos

Old style hotel with its charm. Great food , helpful staff, excellent WiFi , very central

Friends_and_family Family

10/10

Exceptional

21 Oct 2023

Madeleine

Very cute hotel with good location. Extremely kind and helpful staff!

Partner

10/10

Exceptional

18 Apr 2023

Paul

Innenstadthotel in historischem Gebäude

Hotel im Gebäude des alten deutschen Bahnhofs von Swakopmund. Garten und Pool, schönes, großes Zimmer mit direktem Ausgang zum Pool. Gute Parkmöglichkeit (unbewacht). Gutes Hotelrestaurant, vergleichsweise preiswert. Sehr freundliches und gut ausgebildetes Personal. Innenstadt und Strand in 5-10 Minuten fußläufig erreichbar.

Friends_and_family Family

10/10

Exceptional

02 Feb 2023

Ulrich

Hervorragend

Für uns das beste Hotel in Swakob.

Partner

8/10

Excellent

03 Oct 2022

Ralph

gelungener Aufenthalt

sehr spannendes historisches Kolonialgebäude (alter Bahnhof) mit besonderem Flair. Das Personal war sehr zuvorkommend und freundlich. wir würden da jederzeit wieder buchen.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2022

Stefanie

Sehr schöne Hotel, großer Pool, tolles Frühstücksbuffet

Leisure Family

4/10

Poor

28 Dec 2019

Nasser Diego

Decepción

Esperábamos
Algo mejor la verdad ... precio 5 estrella
Pero aún no tienen ninguna... solo que tienen es unas buenas fotos

Partner

10/10

Exceptional

09 Sep 2019

Daniel

Sehr gut

Definitiv eines der besten Hotels in Swakopmund!

Partner

8/10

Excellent

05 Sep 2019

Anke

Gute Wahl als Zwischenstopp

Nettes Hotel im alten Styl. Sehr gut gelegen, so dass man alles zu Fuss erreichen kann. Gutes Frühstück, nettes Personal. Sehr schöne Bar mit gutem Service.

Partner

8/10

Excellent

09 Jul 2019

Olivia

Gutes Hotel mit Renovierungsbedarf

Das Hotel lebt vom Charme des alten Bahnhofsgebäudes und der Nähe zur Innenstadt. Die Außenanlagen sind sehr schön und die Mitarbeiter aufmerksam. Die Zimmer sind gut eingerichtet, allerdings merkt man den vorhanden Renovierungsstau. In den kommenden Jahren sollte eine Renovierung stattfinden.

Partner

8/10

Excellent

25 Dec 2018

Verified traveler

Hotel old school par rapport criteres vontemporains dans cette categorie mais le charme du batiment historique et de la piscine. Nourriture pt dej sans jus de fryit frais helas, jus de fruit hyper sucres,

10/10

Exceptional

09 Aug 2018

SEBASTIEN

Bel hôtel

Très bel hôtel situé au centre. C'est une ancienne gare. Le personnel est super sympa et très à l'écoute. Si vous devez manger au restaurant il faut prévoir minimum 1 heure pour avoir son plat. Juste inacceptable.

Dans l'ensemble l'hôtel est top

Partner

8/10

Excellent

05 Jun 2017

Verified traveler

Traditionelles Hotel in Strandnähe und zenraler Lage, schöner Garten mit Pool. Kinderfreundlich.