Grand Palace Hotel

10/10

Exceptional

30 May 2026

David John

🌟 Unforgettable Stay – We Felt Like Family!
Review Score: 4/5
We just returned from our family trip to Istanbul, and the absolute best part of this hotel was the phenomenal staff. The entire reception team was amazing, but we want to give a special mention to Eyup. His service was absolutely phenomenal, and he went completely above and beyond for us.
By the end of our stay, the whole team felt like family, and they made us feel like a part of theirs. We stayed in a top-floor air conditioned apartment with very good accommodation and incredibly comfortable beds. The rooms were reasonably clean for the local standard, though the hotel itself felt a little undermaintained in places.
If you want a comfortable stay with world-class hospitality, this is the place. We would love to return in a heartbeat just to see our new family again!

Family_with_children

2/10

Poor

29 Apr 2026

Tarik

Very disappointed room not clean at all
washroom smells very bad and most of the time don’t work

Partner

4/10

Poor

26 Mar 2026

Aly

Everything about this hotel stinks, from. hotel management calling you to get out from no breakfast available
Don’t come close to this one!!!!!!

10/10

Exceptional

22 Jan 2026

Abigail

Nice place to stay. Some of the staff speak English and are very helpful.

Leisure Self

2/10

Poor

20 Nov 2025

Julie

Horrible first night the room was left how the previous person left it . Used bed and towels. Flickering light one light not working room is dark and dingy.Theres no food at all on the premises it has a kettle with powder instant coffee and sugar cubes. The entrance is dark and dingy very poor dirty re Receptin not like the nice image shown the sofas are filthy and grimy. You can get a coffee at the dest fot £2.

Business Self

10/10

Exceptional

03 Nov 2025

NOUREDDINE

Really good value for money. Rooms a of good size with double bed as standard, clean and all bathrooms are of really good clean standards and provided with own soaps and shampoo. Staff at reception are very helpful and willing to serve at any time. I would recommend this hotel if you are looking for a decent, clean budget hotel

10/10

Exceptional

20 Sep 2025

Sohrab

Everything was great

6/10

Pleasant

10 May 2025

Yelena

Walking distance to everything I needed. The sea food place to eat was not near. The bathroom and the room can be more clean (the toilets on the outside could be pee stain free). I like that the tea and coffee and sugar and sheets were avaliable and the laundry serves as well. The AC in April was not available, only a heater. I was disappointed about that. The front desk people are super helpful and nice.

Leisure Self

10/10

Exceptional

01 May 2025

SGF

Excellent

Amazing host . Multicultural. Very nice host and every one .

Friends_and_family Family

8/10

Excellent

03 Mar 2025

Vance

polite staff

Business Self

10/10

Exceptional

21 Jan 2025

ilkin

👍

10/10

Exceptional

03 Oct 2024

Aleksandr

Every time stayed there. Recommended.

Business_and_leisure Family

10/10

Exceptional

03 Oct 2024

Aleksandr

Recommended. Stuff is friendly and help anytime. Shopping cheap then other places, food, hospitals and medical centers around. All in one place.

Business_and_leisure Family

8/10

Excellent

20 Sep 2024

abbas

.

10/10

Exceptional

20 Sep 2024

Kassem

Excellent as always

6/10

Pleasant

07 Sep 2024

Abobaker

The location of the property is good. The suze of the room is good. The house keeping is poor and the room was dirty and was not cleaned for the duration of my stay despite my request to do so. Strong unpleasant smell comes from the bath room. Brakfast is not included and no suger, water or tea provided in the room for period of stay but for the first day. Reception staff are friendly and welcoming if not for the poor house keeping and the poor state of the accommodation I would have enjoyed my stay at this hotel.

Leisure Family

10/10

Exceptional

01 Sep 2024

Hawraa

This hotel is really nice and stayed is the best

8/10

Excellent

26 Aug 2024

Madlin

Excellent service, good stuff

Leisure Family

10/10

Exceptional

06 Jul 2024

Hiwa

It is very good hotel

2/10

Poor

23 Apr 2024

Abdoul

Bad

8/10

Excellent

22 Mar 2024

Esther

It was one night. They have latenight reception so tgat was good. The room was clean and the bed was comfortable. They provided simple enough linen. There was noise especially close to morning with doors opening and people walking across the corridor. Maybe some bit of sound proofing would help.

Self

10/10

Exceptional

29 Feb 2024

Momina

Very convenient, very helpful lovely service from management always supportive, shoutout to Asrar the manager who helped us a lot

Leisure Family

10/10

Exceptional

10 Feb 2024

Nazakit

Perfect place to stay for a short getaway. Fantastic and friendly staff

Leisure

6/10

Pleasant

20 Jan 2024

Asfaw

Nothing special

Business_and_leisure

10/10

Exceptional

22 Nov 2023

Hero

The hotel itself was really pleasant and had a nice lobby where you could seat and drink coffee or tea, the staff were very helpful and friendly would definitely consider staying there again when I’m here next.

8/10

Excellent

11 Nov 2023

ali

For what you pay is very good .near to metro and shopping

Leisure

10/10

Exceptional

01 Nov 2023

Nazakit

Perfect place to stay if your on a budget close to local shops restaurants and prayer facilities.

Business_and_leisure Self

8/10

Excellent

27 Oct 2023

Kassem

It is a good deal for the price

Leisure Family

10/10

Exceptional

26 Oct 2023

MR MD HASAN

Very good service from the staff especial thanks to sayed who helped us a lot during the stay as well as umer , overall good experience while staying there, if anyone wants to go for service go there

Friends_and_family Family

10/10

Exceptional

07 Oct 2023

Nazakit

Perfect for your stay. Very easy access to all the local landmarks. Staff are fantastic and extremely helpful.

8/10

Excellent

14 Sep 2023

REZA

Reza

hotel base in outscored on Istanbul a little bit far from main taksim squire but in 10 min walk there is bus station which can get you to Istanbul airport easy and metro bus to get you around , area is going thought re-generation phase so lot of building work , it seems area was industrial before this re-generation, but hotel is in good condition and there is set up shops and food places around it which open to late hours , it was farely priced .

Business

8/10

Excellent

10 Sep 2023

Ashley

The place was nice we enjoyed our stay!

Leisure Family

4/10

Poor

08 Aug 2023

Kreshnik

The area was under construction and there was too much noise

10/10

Exceptional

03 Aug 2023

Kowsar

I really liked how the stuff was nice.

6/10

Pleasant

12 Jul 2023

mohammad

Location

Leisure Pet

6/10

Pleasant

24 Nov 2022

Ulan

poor washroom ventilation, restaurant is not working

Business Family_with_children

4/10

Poor

28 Oct 2022

Valon

Hotel being advertised as bed and breakfast, yet no breakfast is provided

Leisure Friends

6/10

Pleasant

31 Aug 2022

Umunatu

Average

Leisure Partner

2/10

Poor

29 Aug 2022

Mehmet Osman

Nothing is good. Too expensively rated not sorthed at all

Business_and_leisure Family

10/10

Exceptional

07 Aug 2022

fakhriddin

nice people, clean rooms! thank you

4/10

Poor

04 Aug 2022

Hasan

I booked a deluxe room but they offered me a small single room just by the reception!!
This is a very poor service

Business

6/10

Pleasant

06 Jun 2022

Irene

This property was cost-friendly and easily accessible online via Expedia for first-time visitors.
Must upgrade amenities to a standard 3-star hotel, as it has many competitors within a walking distance. Also must improve on room-to-room privacy, and must not have interference by persons from nearby apartments.

Business Self

2/10

Poor

27 Mar 2022

Alexa

NOT AT ALL CLOSE TO EITHER AIRPORT. a waste of money.

2/10

Poor

12 Mar 2022

M. Ayman

It was a bad stay. The receptionist was very rude in general they treated us badly.
Çok kötüydü. Resepsiyon çalışanı çok saygısızdı. Genel olarak kötü bir otel tavsiye etmem.

4/10

Poor

01 Dec 2021

Annas

Staff was rude

Business_and_leisure Friends

4/10

Poor

23 Nov 2021

Yann

Very basic property. They don’t even let you use microwave or water.
We stayed for 5 day. And they will hawk you to get one bottle of water a day. Service isn’t there.
If you are looking for a cheap option it’s ok but don’t expect anything else

Business Family

8/10

Excellent

03 Sep 2021

Verified traveler

Decent stay, front desk staff were very good

Room was is decent shape, bathroom door handle had broken off and toilet seat was half off very minor and everything was clean. Very nice AC in the room. Staff went above and beyond for our one night here and it was much appreciated!

Friends_and_family Friends

2/10

Poor

08 Jul 2021

Verified traveler

They recused to give me the room
Game player

2/10

Poor

30 Mar 2021

Verified traveler

I cannot see kindness in hotels for helping foreign tourists. There was only one person who helped carry the luggage, who watched him try to help. What I want to say to this hotel You only need to show help to customers. You will get an admirable impression from customers. And one day the customer may come back to stay again Or tell others Sarnin said it was a good hotel. This is a simple marketing principle for the hotel business. Having a good human relationship is for you. I regret the money I paid for this hotel back to the unattractive ending. I am Thailand 😏

Leisure Self

10/10

Exceptional

01 Mar 2021

Verified traveler

It's very clean rooms and have very friend staff .

Friends_and_family Family

2/10

Poor

31 Jan 2021

Verified traveler

Worse hotel ever

That was my worse experience of being in a hotel. The room was dirty and had a lot of cockroaches. Walls were paper thin so I could hear a lot of noise.

Self

10/10

Exceptional

27 Jan 2021

Verified traveler

Very kind polite personal, called doctors to Hotel for Covid travel testing, ordered airport transfer, very respectful people, good price and high quality!
thank you guys

Family

10/10

Exceptional

13 Jan 2021

Verified traveler

goodand respecful people, good location, very friendly people around! really enjoyed

10/10

Exceptional

07 Dec 2020

hasan

I would have it again

It is comfortable and cleaner

Business

2/10

Poor

26 Sep 2020

ahmed

very bad

very bad reception welcome and if asked request higer floor room give me ground floor room and room not more 18sq/m not same in information here and not clean at all

Business

8/10

Excellent

23 Jul 2020

Erol

kahvaltıda aç kaldık

Business Partner

8/10

Excellent

30 Jun 2020

Verified traveler

Good hotel for 1 night

Good hotel for its price with good Wi-Fi. Staff speak English well. But beware of construction right next building. We also booked a room with breakfast, but hotel refused to serve it because of some limitations.

Business

8/10

Excellent

03 Mar 2020

Stylianos

One night stay

Clean , spacious room with good internet connection. The only thing is that it is bit far away from the center. Other than that, I think it's a very good value for money

Self

6/10

Pleasant

09 Feb 2020

Verified traveler

The receptionist was rude. The whole hotel smell food and oil in the morning. The area was very noisy, slum, dirty

Leisure Partner

4/10

Poor

28 Jan 2020

majdi

does not worth value

it was not very good stay. they put us in ground floor next to staff room who were talking very loudly. room was very small. toilet was not nice and shower water does not drain easily. breakfast was less than simple. I will never go back to this hotel

Partner

8/10

Excellent

05 Jan 2020

Verified traveler

The hotel located in the city and it's close to food places, shopping and more, The hotel staff is very friendly if you are traveling from another country do'not forget bring with you power outlet plug converter to turkey. There is also Havaist bus service cost 18 lira from Istanbul Airport. you will get out next stop and then you will walk to hotel 10 minutes

Self

6/10

Pleasant

02 Oct 2019

Verified traveler

The room are actually smaller than what’s seems on the website as they might have used wide angle camera lens to take the shots,
Breakfast is good if you into allots of cheese etc,
Hard to get decent coffee,
Also the most disappointing thing was that I was charged 25TL for single travel adopter to fit my UK charger into their sockets,
Never the less the 100 TL deposit when I asked for Iron,

Apart of the above the hotel is decent clean and good for the price,
Also have late night cafes etc just 5 minuets walk and also the stop for Havaist which operate to the new airport every 15 minutes.

Leisure Self

8/10

Excellent

15 Sep 2019

Badr

The stuff were nice and courtois, breakfast was variant. The location was a little noisy, there was some construction in the next building.

Business_and_leisure Family

10/10

Exceptional

14 Aug 2019

Mohammad

amazing

it was amazing experience specially the hotel near of every thing and the staff there verrrrryyyyyyy friendly , i was treating there like my home i cant forget any moment , and the manager barkoy he is amazing he knoe every thing in turkey and he help me allot and hassan also mahmoud they was waaaaawwwwww i love this hotel

Friends_and_family Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Extremely friendly people and jovial. I the staff made me feel at home. I love Istanbul because of Grand Palace......

Business_and_leisure Self

2/10

Poor

19 Jun 2019

Verified traveler

Stay away!

One of the worst hotels I've ever stayed at. More like a really bad motel. Not pleasant at all. Breakfast horrible. Staff friendly.

4/10

Poor

26 Apr 2019

Verified traveler

Breakfast was dirty and orang was very old and bad smell added alot of bee in breakfast area

8/10

Excellent

15 Apr 2019

Hayley

Great breakfast spread and nice bathrooms. The room was a little smaller compared to other hotels but was nicely furnished and had lots of storage furniture.

Business_and_leisure Partner

8/10

Excellent

01 Mar 2019

Verified traveler

It’s okay! Area is not good.staff was okay! But lasy

Friends_and_family Family_with_children

2/10

Poor

24 Jan 2019

Ilya

We went to hotel and they all knew that is going to be late check in and they said there is no room available. It was midnight and they took us to another 10 min by car. The room that i was provided was extremly bad.

Keep away from this hotel. Proper scam.

2/10

Poor

04 Jan 2019

Hani

The worst hotel and stuff I see, pls refund One night cost since I booked TWO night but I could not stay there more than One night.

Family

10/10

Exceptional

27 Dec 2018

Verified traveler

Quite hotel and close to the market and the bus station close too

8/10

Excellent

16 Dec 2018

Verified traveler

Plus: Very close to the airport. Helpful staff!
Minus: No minibar in the room even though there is a fridge!

Leisure Self

10/10

Exceptional

02 Sep 2018

Nadem

Clean. Good hotel

Thank you

Family

2/10

Poor

26 Aug 2018

sundowner

awful. Never again

One of the worst, in fact, worst hotel we stayed. Beds are really hard that you ache for weeks. Cleanliness needs improving. Once you are in the room, it has a sense of a cell although I haven’t been in one. Toilet flash refills take one hours so if you flash middle of the night you have a tune to enjoy which wasn’t that much of a deal because we couldn’t sleep due to beds anyways. Please pay little more and stay somewhere else. Remind you this one was quite expensive that’s why we chosed this one.

4/10

Poor

21 Aug 2018

Hossein

Room was small;breakfast and service not good;old

8/10

Excellent

02 Aug 2018

Kristofer

Clean, spacious, but hard beds

Friendly, helpful staff. Quick service. The room was very spacious (two queen beds, one fold away, plus a sofa!). Everything was clean. The beds were very, very hard. Little padding. Sufficient for us, as we were just passing through and only there for a few hours sleep. But Western folks may find the beds too hard to sleep on.

Family

6/10

Pleasant

24 Jul 2018

Verified traveler

When I get to the hotel, the receptionist was talking with a co-worker for a while until he finally turned back to us and started to get our information. the beds don't have blankets to cover by the way.

10/10

Exceptional

20 May 2018

Migdalia

Awesome

Great customer service. Nice and clean rooms. Highly recommended

4/10

Poor

28 Apr 2018

Verified traveler

Room and position

Position of hotel scores 7 but mattress was horrible with springs felt in the back. Tried to ask for change of matress had a no answer. Then i cooped putting 2 quilts on top of it. Room not very well kept by chamber maids. A/C not working. Breakfast always the same no changes at all. Never again. Night receptionist very friendly.

8/10

Excellent

28 Jan 2018

Patricia

Value for money

Close to metro and local bus station. Easy to move from here to other areas of Istanbul. Area was mainly service area but many good places to eat. Hotel was value for money. We didnt eat the free breakfast, only because eating area was in the basement, but friendly and helpful staff. Big room, tidy. Slept well.

Partner

8/10

Excellent

28 Oct 2017

Ashraf

Nice tiny hotel not too far from the airport .

I made a reservation for one king size bed room , when I checked in they told me twin bed room is the only available one !! So what is reservation is all about ?? I was not happy but nothing I can do .

8/10

Excellent

22 Sep 2017

Mike

One night at Grand Palace

we had lay over from Barcelona to LA in Istanbul, we stayed at Grand Palace for one night, hotel wasn't too bad, close to the airport, good breakfast and friendly staff, the location was not that great, lot of dirt, old and damaged building around it, the hotel itself is relatively new building, for one night, close to the airport and the price, I say diamond in the rough.

8/10

Excellent

29 Jun 2017

Karla

Great hotel 5 mins away from the airport

5 mins away from the airport
Breakfast is fair
Its an excellent hotel for ur long transit flights.

6/10

Pleasant

12 Jun 2017

Verified traveler

Nice big comfortable room, location is good

8/10

Excellent

20 Apr 2017

Verified traveler

need to fix air conditioning and power to bathroom fan

10/10

Exceptional

23 Jun 2016

AL

The price was so good

It was good experience and good price, clean room and new building. I will recommend this hotel to a friend

8/10

Excellent

29 May 2016

Lisa

Close to the Airport

Just used the hotel to get some rest between flights and it was very easy and close to the airport

2/10

Poor

25 May 2016

Mohammed

I din't think i will come again

I had one night in this hotel but it was really bad, as i reserved a room for 4 persons and they give me only room for 2.

there will be no extra pillow if you want.

Family

6/10

Pleasant

21 May 2016

Tauseef

Clean Budget Hotel

Clean budget hotel near the Airport. Good for a night or two if you are transitioning between cities. Shops close early. We could find only 1-2 nearby restaurants open at 9 pm. Bedsheets had lots of small hairs. Staff is nice. Manager refused late checkout request by 2 hours, though he did extend by an hour. If you are visiting Istanbul as a tourist, then stay in Sultanahmet area.

6/10

Pleasant

14 May 2016

Dirk

Still Some New Operations Challenges

The rate was very reasonable as it is an introductory rate, but it is a new hotel with some things still remaining to sort out. A/C was not working and the toilet seat fell off when lifted up. Shower is a little small, and probably more of a problem, the shower frame is a short, so better duck (I learned the hard way with a bump on my head). The staff were trying hard, but I think another month or so and it will operate a little better. The hotel is so new it doesn't even show up on Google maps.

10/10

Exceptional

13 May 2016

Peter

Best budget hotel near the airport at the moment.
Lots of places to eat near by .
Breakfast can be excused, but adequate. Besides what do you expect for the price you pay ?

10/10

Exceptional

04 May 2016

Shokoufeh

Happy with my stay

I stayed for one day during a layover. It's only 10 minutes drive from Ataturk airport. I asked for an early checkin (8 am) which happened as they promised. The room was very clean, everything was new and comfy, staff were supper friendly and helpful specially Hassan who I believe was the manager. It was very convenient in every aspect.

10/10

Exceptional

03 May 2016

Verified traveler

Great value for what u pay

It is a new hotel near the airport with good service and good breakfast. The area is not so fancy but u can find there nice shops and restaurants.

Partner

10/10

Exceptional

01 May 2016

sherif

The staff was very friendly and helpful also the breakfast was great I recommend staying at this hotel

10/10

Exceptional

31 Mar 2016

Verified traveler

Great experience

had to stay somewhere close to the airport overnight and this hotel was perfect! Super nice staff, clean & cozy room and very good price!

8/10

Excellent

14 Mar 2016

omar

Value for money

Very good value for money.

10/10

Exceptional

22 Jun 2026

onur

Kahvaltı yok bu kadar

2/10

Poor

20 Jun 2026

Okan

Sabun tuvalet kağıdı ve kağıt takma yeri kötüydü

6/10

Pleasant

19 Jun 2026

Tevfik Özgün

Odalar girdiğimizde temizdi ancak çıkarken temizlik istiyorum demezseniz temizlik yapılmıyor. Benim odamda sabunluklar zor çalışıyordu. Klima hizmeti yok. Kliması güzel çalışıyor. Çalışanlar ilgili.

Business