Name: Tropicana The Residence Klcc Golen Crown
Address: 121 Jln Ampang, Kuala Lumpur, MY

10/10

Exceptional

30 May 2026

Walter

La ubicacion estubo muy bien, a pocos pasos de las Torres gemelas y mucho que ver dentro de las torres

Partner

10/10

Exceptional

10 Jan 2026

Sheri

Amazing, room exceeded our expectations. Pool area was so beautiful with such a stunning view of the towers. Highly recommend!

8/10

Excellent

13 Nov 2025

Trevor

A great place to stay, convenient, close to everything that we were doing

Leisure Family

10/10

Exceptional

06 Sep 2025

Terence

Great value stay at fabulous location.

Great location close to the Petronas Towers. Beautiful suites and good facilities. Roof top pool was tops.

Partner

10/10

Exceptional

31 May 2025

Naveen

Very clean place with plenty of amenities located in the centre of the city

Host is responsive and addressed issues with electronics appliances faster

Leisure Family_with_children

10/10

Exceptional

07 May 2025

Alwi

Beyond expectations

Beyond expectations

Self

10/10

Exceptional

23 Apr 2025

Resi

💯

Was great and near to go anywhere.

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

Ronaldo

Excellent location and beautiful view

Leisure Self

10/10

Exceptional

11 Feb 2025

Mohamed

I appreciated the service, the friendly culture, and the staff's positive demeanor

4/10

Poor

21 Jan 2025

POON LAP

1) My nightmare at 1st time given a room without curtain in toilet, having cockroach in the kitchen, lot of oil around the kitchen, the glue on the side of the refrigerator was falling off, living room table, toilet cabinet were broken
2) Changed to 2nd room, but still dead cockroach on toilet curtain, toilet glass door cannot be closed, slight leak on the toilet seat
I will not consider to renting this apartment again :(

Leisure Family

2/10

Poor

14 Nov 2024

Rana

I recently stayed at a hotel in Malaysia that I booked through Expedia, and my experience was extremely disappointing. The hotel looked great in the pictures online, but the reality was far from it. The room I was given was in terrible condition, with mould growing on the ceiling.

Despite reporting the issue to the hotel management and explaining that my wedding was the next day, my request for a room change was ignored. I repeatedly asked for a different room, but the management was unhelpful and rude. Their lack of professionalism and customer service skills were appalling.

I also contacted Expedia, hoping they would assist in resolving the issue, but they failed to provide a solution or even contact the property on my behalf. Given that I booked through their platform, I expected better support and facilitation from them.

I ended up staying in that dirty room for 13 nights, and the entire experience was unacceptable. I will never recommend this hotel to anyone due to the poor condition of the rooms and the disrespectful attitude of the management. Avoid this hotel if you value your comfort and proper customer service.

Leisure Family

6/10

Pleasant

03 Nov 2024

Fazal

I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues.

Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel stay.

Additionally, communication from the property management was poor. When I tried to reach out regarding the lack of housekeeping and other basic needs, responses were either delayed or unhelpful. It felt as though guest concerns were not a priority, which was disappointing.

The area and the property’s appearance suggest a high standard, but unfortunately, that standard was not reflected in the service. The lack of attention to basic upkeep and guest satisfaction was surprising and disappointing, given the potential of the place.

Overall, I would not recommend this property unless management improves their maintenance and customer service.

Leisure Self

6/10

Pleasant

08 Jul 2024

Alan

Overall a disappointing stay

This was our second apartment at Tropicana... the first was well equipped but not vry clean... the seconnd did not have a working oven, a microwave or ironing board so overall not very impressed. The location is fantastic for everything in KLCC but the standard of the apartment lets it down.

Partner

2/10

Poor

05 Oct 2025

JORDI

Supuesto apartamento de lujo

La cama extra era horrible. Nos propusieron que nuestra hija durmiera en el sofa o que nos fueramos del hotel(a la 1 de la madrugada). Nos trataron mal. Dijeron que al dia siguiente se arreglaria pero fue mentira. En nuestra cama habia pelos. Alguien habia dormido y no habian cambiado las sabanas. Mal trato. No se disculparon. El gerente nos riñó por pedir una cama extra cuando la reserva era de 3.Es mal sitio. Viven de que algunas pocas habitaciones tienen vistas a las Petronas. No vayais. Es caro y te tratan muy mal

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

??

よかった

Leisure Friends

10/10

Exceptional

18 Jun 2025

Yusuke

チェックインは事前にwhatsuppでやり取りしたので、ロビーに着いた時点ですぐ入れました。シャワーが少し弱いです

Friends_and_family Friends

10/10

Exceptional

23 Feb 2025

jakob

Fantastisk lejlighed og ikke mindst beliggenhed

Fuldstændig fantastisk beliggenhed, og meget fin veludrustet lejlighed. I god stil
Dejligt nemt at kommunikere med. Selv om vi var 5 timer forsinket. I gen problemer

Friends_and_family Friends

10/10

Exceptional

21 Dec 2024

Sabin

Veldig fornøyd med oppholdet. Sentralt med fin utsikt fra rommet. Rent og pent med god plass i leiligheten.

Leisure Family

6/10

Pleasant

30 Nov 2024

TSZ KWAN

so far so good for the room and environment.
The room is very suitable for 4-5 ppl family, the space is very big.
The staff is nice and responds fast through WhatsApp.
The location is great! just 5 mins walk to KLCC.

Friends_and_family Family

4/10

Poor

29 Nov 2024

SangJip

部屋にタオルがなく大変な目に遭いました。

Business