Perdana Kuala Lumpur City Centre

Malaysia , Kuala Lumpur
KUALA LUMPUR, 10, Jalan Binjai, 10
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100 reviews shown

10/10

Exceptional

03 Mar 2026

Stuart

We stayed at the Perdana KLCC in January and i must say the location of the hotel is superb. In between the LRT and MRT transport lines for getting around the city and its suburbs. The hotel is within a 5 minute walk from Petronas Towers and the Suria shopping Mall ( Which has a great cinema in it ). The hotel team were very responsive to any concerns i had and moved me twice during my stay into upgraded rooms due to an issue with the room description from Expedia and then work being carried out at the hotel. The manageress was super professional and made our stay unforgettable in KL. Would definitely recommend this hotel and City.

Partner

10/10

Exceptional

25 Feb 2026

Dharmana

All of the above

10/10

Exceptional

15 Feb 2026

Katherine

The staff are outstanding, especially the concierges

Partner

8/10

Excellent

20 Jan 2026

Valeriy

Everything is good.

Partner

10/10

Exceptional

07 Jan 2026

Amelita

Main attraction was walking distance from hotel. Food needs improvements. Not all eats the same food

Leisure Partner

6/10

Pleasant

09 Dec 2025

Rosa

Comfortable room and clean but run down property. Missing towels most days, had to call to get them. Water drain in the shower was clogged so it drained very slowly. Water could’ve been hotter.

Leisure Friends

10/10

Exceptional

13 Nov 2025

Mohd Fazli Sham

Smooth and easy

10/10

Exceptional

29 Oct 2025

Wendy Y

Great staff & breakfast options!
One small detail is they only provide one towels per guest & we had to request more each day.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Remzi

Excellent location. Staff are all wonderful, especially Mr Zakaria

Leisure Self

10/10

Exceptional

02 Oct 2025

LEONA

The room was well kept. Friendless and efficient staff. Highly recommended

Business_and_leisure Self

6/10

Pleasant

18 Sep 2025

Zac

The good
- Plenty of lifts, so despite the place being busy, you can go up and down relatively fast
- Pool area is quite nice
- Good location close to malls, restaurants, KLCC Park and PETRONAS Towers
- Price is pretty reasonable so it is a comfortable mid budget stay
- Despite being daily chaos and overloaded everyday, the breakfast food is pretty good
- Generally there are friendly staff about the hotel.
The bad;
- Limited to no hot water in the mornings
- Limited to no internet in the evenings
- Breakfast is chaos and overcrowded from 7am until 10am everyday
- Gym opens late at 7am
- Only 1 treadmill in gym
- Tennis Courts are unusable
- Only 1 washing machine working in the laundry
- Old and outdated decor and facilities

Generally it’s best to beware this hotel. They are very good at marketing themselves, but the reality falls well short of expectations. Photos are deceiving and misleading. Wifi is non existent anywhere in the hotel between 5pm-11pm. The tennis courts are wrecked and cannot be used. The self laundry is all broken with only 1 machine working. The room service food is poor at best, but the breakfast is quite good. Room ammenities are old and basic. Toilet paper is like gold here, they encourage the bidet use.

Westerners should be aware, it is a very Muslim friendly hotel, including prayer mats, no alcohol served in the lobby bar and women only times for shared amenities.

Leisure Partner

6/10

Pleasant

12 Sep 2025

Marcus

The price reflects what you get. Great location but dated. Had a small cockroach run over me while sleeping in bed. I told the hotel and there was no follow up or apology. Breakfast is just okay. Not sure why people say that it is great.

Leisure Self

8/10

Excellent

02 Sep 2025

Verified traveler

Nice hotel

Nice hotel. Stayed on the 10th floor overlooking the pool which was a large and nice bedroom except for the squealing kids in the pool- pool is on the 9th floor so if you wished to sit on the small balcony all you could hear was squealing. Kids will be kids. There was a very bad smell from the drains in the bathroom which we told reception about but they didn’t do anything about. Hotel doesn’t serve alcohol and it’s about 10 min walk to a bar- we like a drink after a hard days sightseeing. Breakfast was ok- more choice of fruit would be nice as would semi skimmed milk. We got a grab to most places which was cheap enough. Took a grab back to the airport as it was cheaper than the hotel had quoted. If the hotel was closer to a few more bars would definitely stay here again.

Friends_and_family Family

2/10

Poor

02 Sep 2025

Pankaj

Nothing was great about this property
We got rolm changed but that did not help either. Expect Expedia to refund, else they loose credibility

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

Lesley Ann

Looks beautiful from outside and main lobby but the rooms are getting tired along with the furnishings. Pool was nice .. hotel generally quiet. The internet in our room was non existent even when they tried to fix, still nothing. Our AC unit made a real noise and were unable to fix tho they did offer us to move.

8/10

Excellent

30 Aug 2025

John

Check in was easy but there was nothing but a face towel in the room. When I asked for towels, I was told they’d be coming. I waited 20 minutes but still no towels. I went to the front desk and was told again they’d be coming. Another 20 minutes and still no towels. Finally went to the manager and said they had a problem with their vendor. About 90 minutes after check in, I finally got towels. Breakfast is good but the egg station is too slow. One day took over 10 minutes to get two eggs. Laundry center is in poor condition with only 5 or 6 machines operable. Glad I wasn’t in a hurry. For the price paid, it was okay.

Leisure Self

8/10

Excellent

19 Aug 2025

Maximin

Convenient location; pleasant staff.
The property needs renovation.

Leisure Partner

6/10

Pleasant

10 Aug 2025

Audrey

Room & Kitchen Amenities and it is old

The room amenities need to be upgraded. The bathtub is not a good choice for the elderly, as they are unable to climb up. The taps are leaking, and there is no glass for brushing teeth. No bedroom slippers.
The kitchen is totally not equipped as there is no dustbin, no utensils, etc.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Tania

The hotel has everything, a full studio with a view near shopping centers, two transit stations and within walking distance to sky bars and the Petrona Towers. The breakfast buffet has everything you would want, lots and lots of food and drinks.

Leisure Self

10/10

Exceptional

08 Jul 2025

Glenda

A great family hotel. Spacious room with comfortable bed, good bathroom, balcony and small kitchen. Fantastic breakfast every day. Located walking distance to 2 metro stations and Petronas Towers. The staff are great, friendly and efficient. I definitely recommend this lovely hotel.

Leisure Partner

8/10

Excellent

03 Jul 2025

Philip

Short stay

We chose this hotel as it is quite central with a station close by. We wanted to be able to get up have breakfast and go do all of the touristy things. We did use the pool while we waited for our room to be ready , which was nice after a journey of 22 hrs. We had 3 nights and saw most of the sights and had some amazing food at stupidly cheap prices. The breakfast choices cater for everyone.

Partner

10/10

Exceptional

27 Jun 2025

Jerico

Friendly staff. Big rooms. A little bit dated but overall a solid stay.

Leisure Self

10/10

Exceptional

09 Jun 2025

Peter

Walkable to shopping and dinning

Leisure Partner

10/10

Exceptional

29 Apr 2025

Ricardo

A nice surprise

Excellent location and friendly staff at good price

Friends_and_family Friends

10/10

Exceptional

29 Apr 2025

ROBERT

Probably the best room i have stayed in for many years. Excellent breakfast. 10 minute walk to the petronas towers. Staff very pleasant and helpful. Highly recommended.

Leisure

8/10

Excellent

26 Apr 2025

Michael

Centrally located adjacent to metro.

8/10

Excellent

25 Apr 2025

Miguel

Opinion

Sanitario paper was already used and Just one. Bathroom look very old

Friends_and_family Family

6/10

Pleasant

23 Apr 2025

Nicholas

Good location but room is very dated and housekeeping is patchy. On the plus side is the breakfast is good

Leisure Family

10/10

Exceptional

07 Apr 2025

Michelle

Thank you so much I thoroughly enjoyed my stay, and will highly recommend my friends and family to visit.

Leisure Self

8/10

Excellent

19 Mar 2025

Jenny

The pool was great

Leisure Partner

10/10

Exceptional

14 Mar 2025

Michael

Stayed here many times. Some of the rooms are a little tired but this is reflected in the price. Lovely pool. Great staff. Excellent breakfast. Highly recommended.

Leisure Partner

10/10

Exceptional

07 Mar 2025

Michele

Comfortable room

Very comfortable stay. Two bedroom apartment both on suite and separate toilet. Large lounge area with dining table and a separate kitchen. Washing up essentials provided but no dishwasher. Room was very tired though but clean, needs updating. Fabulous views of Kuala Lumpa. Very good choice for breakfast and plenty of it.

Friends_and_family Friends

10/10

Exceptional

08 Feb 2025

james

Very enjoyable stay with a great room and great breakfast

Leisure Partner

4/10

Poor

05 Jan 2025

yook saan

it was so old and not friendly staff!

Leisure Self

8/10

Excellent

02 Dec 2024

Alexander

The rooms will require update but were spacious and fundamentally sound for the stay.

Leisure Family

10/10

Exceptional

20 Sep 2024

Yap

First time i have to increase the temperature for aircon when usually for other hotels i have to set to the lowest temp instead.

Self

10/10

Exceptional

19 Aug 2024

Mohamad

Awesome!

Business Family

10/10

Exceptional

28 Jun 2024

Richard

The room was outstanding!!!! Great size and super clean. The staff were extremely professional and helpful. Morning breakfast was really good. I will stay at this hotel again for sure. Highly recommend.

Leisure Partner

6/10

Pleasant

26 Jun 2024

Brian

Old rooms, poor WiFi, good staff, good breakfast

WiFi didn’t work for our entire stay, mold in the shower and carpet. Staff was friendly and breakfast was good. Location is good, but gets congested during the day.

Partner

6/10

Pleasant

18 Jun 2024

Daryl

Just a note: property is undergoing renovation and a makeover. I was given the older room, hence the lower scores. Pool water was quite dirty with bits of white stuff floating.
However i commend the staff for their friendliness and helpfulness.

Leisure Family

10/10

Exceptional

04 Jun 2024

Intan Juliana

Great job

8/10

Excellent

16 Apr 2024

mohamed

Good hotel close to Twin towers and malls. Only drawback the room furniture is old.

Business

10/10

Exceptional

25 Mar 2024

gerald

Good job hotel for a in Muslim hotel had no worries

Partner

4/10

Poor

22 Mar 2024

POOI-LIN

The room is spacious, kitchen was useful, but everything is old, carpet worn, full of stains, drawers dusty.

Partner

8/10

Excellent

21 Mar 2024

Ping Kwan

The apartment is big enough but quite old.

Friends_and_family Family

8/10

Excellent

14 Mar 2024

Eric

Great hotel , nice spacious room but getting but old . Was a great location with parking

8/10

Excellent

04 Feb 2024

kathrine

Not bad. Good breakfast but the room ( bathroom and kitchen) and carpet can be updated. Friendly staff.

Leisure Partner

10/10

Exceptional

19 Jan 2024

Nasim

The room didn’t have much hot water, blocked bathroom sink and room service not done on time

Leisure Partner

10/10

Exceptional

09 Jan 2024

PHILIP

Good sized rooms but getting very tired

Leisure Family

10/10

Exceptional

04 Jan 2024

PHILIP

Room was spacious but 'tired'. Needs modernising

Leisure Family

10/10

Exceptional

25 Dec 2023

Vivienne

Excellent stay

I absolutely loved this hotel!! Great location - very close to Patrons twin towers walking distance! Every single staff were super friendly!! The breakfast buffet that was included was a hit!! We were obsessed with the freshly baked croissants they do every morning!!! Soooo goooddd!! Theres no faults about this place! All staffs made us felt welcome from beginning til end. I’ll happily stay here again! Highly recommend!!

Friends_and_family Friends

10/10

Exceptional

18 Dec 2023

Victor

The property was much better than what I expected. The staff of the hotel were extremely friendly. The buffet was also great. I had a fantastic time on this property. I think that the smiles of the staff made it even better.

Leisure Self

2/10

Poor

24 Oct 2023

Daniel

Very poor.

2/10

Poor

22 Oct 2023

Daniel

What attracted me to this hotel was the balcony but, unfortunately, it is inaccessible.

Now you can request to have it unlocked, but that proved to be an immensely difficult experience.

I spent the better part of the afternoon negotiating with management trying to get the door open.

It took 5 separate phone calls over the course of 3 hours.

Shame on you for displaying such unprofessional and uncooperative behaviour.

8/10

Excellent

09 Oct 2023

Safiya Ebrahim

This hotel was a great place to stay for families & location. 10-15 minutes walk to Petronas. The MRT station Ampang is walking 5 mins near intermark.
I’m a traders fan had to take cost into consideration so Perdana was great also there break options were amazing from Malaysian/Chinese to the best fresh croissant I’ve tasted. Delicious. My only complaint was the aged rooms. Although clean could do with a facelift

Leisure Partner

8/10

Excellent

24 Sep 2023

Ahmad Faidzal

Great location, with the potential it can be improved with meticulous upkeep.

The rooms has damp mouldy smell and feeling. The glass door in the bathroom has mildew and not cleaned throughly.
The toiletries provided was also basic. At par with 2/3 star establishments.

Similar at the lobby, a simple diffuser in all areas would have improved the ambiance of this 4 star establishment.
Parking space could be improved with better lighting

While the staffs has been helpful and great, I think attention to detail can be improved.

Would love to return for its location however with choices in the area, a difficult choice.

Leisure Family

2/10

Poor

10 Sep 2023

Eyad

The rooms are terrible . Bathroom very dirty and nothing working well .

Business_and_leisure Self

4/10

Poor

24 Aug 2023

Maryann

The only team I would commend is the Bell Hop team. They were friendly and helpful.
The rest of the stay was subpar. For the cost of the room, we would expect at least 4 star hotel room. We rented a 2 bedroom suite. The suite itself was very nice - 2 bedroom, kitchenette, living room and dining area, 2.5 baths.
The hotel wanted to charge for extra towels for my kids. This was not outlined anywhere in the reservation or when we were checking in.
The toilet in the second bathroom didn't work. The shower cap box was empty. The pumps on the body wash and shampoo bottles didn't work. The hair dryers in both rooms were broken.
While breakfast was part of the package we booked, some of the food was stale (sesame oil) or bad (the milk was sour).
I have complained to management while checking out but it's not like they can do anything monetarily since we've had to pay upon arrival. The manager mentioned \"the next time we come...\". THERE WILL NOT BE A NEXT TIME.
Extremely disappointed. I'm still hoping to get some sort of refund but I highly doubt this place would be willing to even reach out to me.

Leisure Family_with_children

8/10

Excellent

30 Mar 2023

Kishor

Good location

Leisure Partner

10/10

Exceptional

27 Jan 2023

Karl

Great location with wonderful service.

Leisure Partner

8/10

Excellent

10 Jan 2023

Gerinit

Staff are very friendly and helpful. Bfast is superb! Nice location as well.

Leisure Partner

10/10

Exceptional

03 Nov 2022

Ridzuan

Staff was friendly and helpful. Tried checking in early at 1PM as we arrived in KL early. The staff was helpful and accomodate to our request.

Booked the two bedroom, it was clean and large. The hotel was a roughly 10mins walking distance to KLCC and 5mins walk to Ampang LRT Station.

Leisure Family

8/10

Excellent

21 Oct 2022

Ibrahim

The hotel has seen better times. It is a meeting and convention type hotel. Periodic Maintenance is lacking, the furnishing is showing its age and needs reupholstry and fresh finishing for the wood trimmings. Breakfast needs variety, noticeable after day 3. Staff super friendly but wifi erratic

Partner

2/10

Poor

01 Oct 2022

Tsidiso

I submitted pictures reporting the unhygienic conditions.

Leisure Partner

10/10

Exceptional

29 Aug 2022

Marie

Fantastic hotel with great service!

We enjoyed staying at Perdana KL. The hotel is located very central and quiet area. Our room was great in size and had everything we needed for our stay! The staff was very friendly and service minded! And we loved the breakfast and we were eating borh lunch and dinner at the redtaurant!

Highly recommended, we will come back again!

Business

10/10

Exceptional

01 Jun 2022

Lilian

Express checkin and hotel staff very polite!👍

Friends_and_family Family

10/10

Exceptional

16 May 2022

Zainai

A convenient located hotel both for work & shopping. The hotel condition is very good and more for breakfast menu.
I’m happy to come back.

Business

10/10

Exceptional

08 Jan 2022

Mohd Rashdan

Best Hotel For Family

I Consider this a 5 star property,
Great Staff,
Great Room,
Great Food,
Great Swimming Pool,
Most important my kids really enjoy during our stay here.
Kudos and congrats to Perdana Kuala Lumpur City Centre especially all their staff.

Friends_and_family Family

4/10

Poor

20 Dec 2021

Verified traveler

Worst experience with everything spoil

The room we book is very big but the room air cond is not functioning while the aircond outside is functioning. The hair dryer when we reach is spoil and we inform the receptionist regarding this and they send the technician ppl to fix it and they simply screw it and is functioning but when you haven't even dry you hair the hair dryer stop working again. The bathroom flush is also spoil and the water keep flowing and we need to off the water in the night in order to have a peaceful sleep. Lastly the kitchen sink is clogged. Worst ever experience for this hotel.

Partner

8/10

Excellent

01 Dec 2021

Verified traveler

Bed mattress and pillow cover are smelly just like not been replaced

Friends_and_family Family

8/10

Excellent

20 Oct 2021

Sukri

One night staycation

Very convenience location and friendly staff

Self

8/10

Excellent

01 Sep 2020

Del

However housekeeping is such a disappointment. 2 days garbage was not collected at all until the check out day.

Leisure Friends

10/10

Exceptional

19 Mar 2020

Verified traveler

Great views and lovely people. The room was sparkling clean and the bed was super comfortable. Kitchen was fully useful too.

Leisure Self

8/10

Excellent

03 Feb 2020

Verified traveler

Huge rooms and nice view. Central to everything. Laundry facilities available in one of the floor. Breakfast is good . Chinese restaurant next door serves pretty good dim sum.

Friends_and_family Family

8/10

Excellent

04 Jan 2020

Verified traveler

Old but good value for money

Friends_and_family Family

2/10

Poor

03 Jan 2020

Michael

This place is rundown, please do not expect an actual 4 star hotel. The cleanliness was the most shocking aspect of our shortened stay (booked for 4 nights, managed to stay for one). Duty manager when asked, said he was expecting us to want to change room, which in the end was just as bad (or worse in my partners eyes) and the other receptionist started laughing and talking to him in Malay when I requested to be moved (Customer service was unacceptable throughout our stay but she epitomised it in our 14 days in Malaysia) The general condition of the lobby makes you think that the building is actually rather pleasant, but reality changes rapidly once you step into the rooms; Appauling is the correct word. The beds are uncomfortable and littered in past visitors hair, the floors / carpet hadnt been cleaned and the bathroom was filthy with cups that had grime at the bottom. The condition of the furniture was almost laughable in that we couldnt find a single piece that wasnt damaged or heavily stained. However cheap you can book this, AVOID it at all costs!

Leisure Friends

6/10

Pleasant

03 Jan 2020

yekaterina

Outdated but good breakfast

The hotel hasn’t been updated in years. The rooms are supper old and carpet and sofa hasn’t been changed since it was probably built in the 60’. Also, the hotel is surrounded by construction so it’s difficult to walk around to to. The pool is small and has no view of the towers and the sun is gone by 2pm. But it’s good for the price and the breakfast was amazing!

Friends_and_family Friends

10/10

Exceptional

01 Jan 2020

Ahmad Safwan

New Year Fireworks watch with family

Great location to watch new year firework from uncrowded place with little kids. Near by klcc for morning walk and lrt for work. Convenient suite roomfor relexing and work from home.

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Verified traveler

It near to LRT.

Friends_and_family Family_with_children

6/10

Pleasant

28 Dec 2019

Jim

The location is good，the room is very old and not clean，especially bathroom look like bad. You had to tune on the power if you use hot water.

Leisure Family

8/10

Excellent

25 Dec 2019

Gobind

Everything else was decent apart from the bathroom which was leaking and left a puddle constantly around it. The staff tried to rectify the situation but to no avail. Other than that, it was a pleasant stay. A little far from the city center though.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2019

Edifizami

Family vacay

Good stay, ample parking, spacious room & apartment, good & tasty breakfast, friendly staffs & reasonable prices

Friends_and_family Family

8/10

Excellent

28 Nov 2019

Verified traveler

LIft under renovation

Room and facilities are okay but as the lift is under reno, had to wait long especially during peak hours

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Wan

Nice design, luxerry n confortable for our famly

Leisure Family

8/10

Excellent

20 Nov 2019

Aidi Izham

Perfect Value for money

Business

8/10

Excellent

16 Nov 2019

Verified traveler

Competitive rate, superb location, homely room with kitchenettes. Need touch up to bring up its luxurious setting.

Business_and_leisure Family

8/10

Excellent

08 Nov 2019

Verified traveler

Nice big rooms, good amenities, friendly staff. Location is a little away from main attractions although close to underground.

Friends_and_family Partner

8/10

Excellent

26 Oct 2019

Verified traveler

All Staff very good & very suppotive

Business Family

8/10

Excellent

20 Oct 2019

Verified traveler

perfect for long stay as it is fully equipped..home away from home😊

Leisure Family_with_children

4/10

Poor

19 Oct 2019

Jane

Incredibly disappointing

A disappointing stay in a hotel with two lifts not working so it took forever to get anywhere. Early check in was agreed and not delivered, a restaurant with no sparking water and no alcohol in the hotel which should be stated. Poor food quality and terrible breakfast. In a city with a lot of choice, it needs to vastly improve. Opposite is a building called Troika, three amazing restaurants on the top floor.

Business

8/10

Excellent

03 Oct 2019

Verified traveler

Feel like home with comfort to relax after hectic day of works or seminar

Business Self

8/10

Excellent

02 Oct 2019

Verified traveler

It was good place and well connected with City , MRT, LRT etc

Business_and_leisure Family

10/10

Exceptional

16 Sep 2019

Verified traveler

Good location

8/10

Excellent

29 Aug 2019

Verified traveler

Comfortable

Comfortable stay, good breakfast spread,

Partner

8/10

Excellent

21 Aug 2019

ROSMADI

Very place

10/10

Exceptional

19 Aug 2019

Verified traveler

I feel at home staying at pnb and the hospitality of the staffs makes me feel good and proud of them..keep it up..

Leisure Friends

10/10

Exceptional

17 Aug 2019

Verified traveler

Wonderful stay..
Rooms was big and clean
Staff are friendly

Leisure Friends

10/10

Exceptional

16 Aug 2019

Verified traveler

Excellent breakfast and great kid pool

Leisure Family

10/10

Exceptional

15 Aug 2019

Verified traveler

Good location, hood breakfast, good view. Loved it.

Leisure Partner

8/10

Excellent

07 Aug 2019

Azizah

Likes: Spacious room, on-site laundry facility, breakfast, prompt service, friendly hotel staff, fully equipped kitchen.
Dislike: Carpet in the room, cigarette butts at room balcony, tight parking space, slow elevator service due to upgrading project

Business_and_leisure Family