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The RuMa Hotel and Residences

Kuala Lumpur · Malaysia

7 Jalan Kia Peng, 7 5View location

9.6/10Excellent517 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Neighborhood9.8/109.8
Amenities9.6/109.6
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  • Business hotels
  • Hotels with charm
  • Sustainability certification
  • Hotels with spa
  • Luxury collection
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The RuMa Hotel and Residences

Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense.

A serene sanctuary amidst the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host.

A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary.

The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today.

Read more about this hotelShow less

Once you arrive at The RuMa you enter a world that revolves around you. The RuMa covers all of your dining needs.

ATAS celebrates unique local flavours in a contemporary fashion, while SEVEN Lobby Bar offer a selection of expertly curated and crafted classic cocktails and distillates, The LIBRARI is designated as the all-day venue for light meals and afternoon tea. The RuMas 6th floor represents an entirely new take on wellness.

Immediately connected to the hotel's gorgeous 25-meter outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing.

Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.

With a stay at The RuMa Hotel and Residences, you'll be centrally located in Kuala Lumpur, steps from Kuala Lumpur Convention Centre and within a 10-minute walk of Pavilion Kuala Lumpur.

This luxury hotel is 1.2 mi (1.9 km) from Petronas Twin Towers and 1.2 mi (2 km) from Kuala Lumpur Tower. Make yourself at home in one of the 253 air-conditioned rooms featuring free minibar items and Smart televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuala Lumpur? This hotel has 1884 square feet (175 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager GSTC Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a smoke detector and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 130 for adults and MYR 65 for children
    • Rollaway bed fee: MYR 200 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Kuala Lumpur Convention Centre 0.1 km / 0.1 mi
KLCC Park 0.4 km / 0.2 mi
Pavilion Kuala Lumpur 0.5 km / 0.3 mi
Suria KLCC Shopping Centre 0.6 km / 0.4 mi
Fahrenheit 88 Shopping Mall 0.7 km / 0.4 mi
Lot 10 Shopping Centre 0.9 km / 0.5 mi
Petronas Twin Towers 0.9 km / 0.5 mi
Petrosains Science Discovery Centre 0.9 km / 0.6 mi
Sungei Wang Plaza 1.1 km / 0.7 mi
Jalan Alor 1.2 km / 0.7 mi
Changkat Bukit Bintang 1.2 km / 0.7 mi
Low Yat Plaza 1.3 km / 0.8 mi
Kuala Lumpur Forest Eco Park 1.3 km / 0.8 mi
Prince Court Medical Centre 1.3 km / 0.8 mi
The Exchange TRX 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Year of most recent renovation: 2018
  • Total number of rooms: 253
  • Number of floors (main building): 18
  • Twin rooms: 27
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 63 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Library
  • Electric kettle
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 6
  • Projector
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • GSTC Criteria
  • Breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Snacks
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO GRAND WITH VIEWSSTUDIO • GRAND WITH VIEWSSTU.GD-WV

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    STUDIO GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    SUITE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRAND WITH VIEWSTWIN • GRAND WITH VIEWSTWN.GD-WV

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    TWIN GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRANDTWIN • GRAND • 1 Bedroom • 45 m²TWN.GD
    TWIN GRANDPhoto unavailable5 photos

    The RuMa Hotel and Residences

    TWIN GRAND

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD

    Room amenities

    • Bathrobes
    • Slippers
    • Make-up mirror
    • Fan
    • Satellite TV
    • Cable TV
    • Hairdryer
    • Bathtub
    • Shower
    • Minibar
    • Wi-fi
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Fitness room
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Radio
    • Centrally regulated air conditioning
    • Wake-up service
    • Turndown service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRANDTWIN • GRANDTWN.GD-1

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    TWIN GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDTWIN • DELUXE ONE BEDTWN.1B-DX

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    TWIN DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 43 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable4 photos

    The RuMa Hotel and Residences

    DOUBLE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Make-up mirror
    • Fan
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Shower
    • Bathtub
    • Hairdryer
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GRANDSTUDIO • GRANDSTU.GD

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    STUDIO GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The RuMa Hotel and Residences

    DOUBLE KING SIZE BED

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

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  • SUITE GRANDSUITE • GRANDSUI.GD

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    The RuMa Hotel and Residences

    SUITE GRAND

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

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    Room code: SUI.GD

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  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

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    The RuMa Hotel and Residences

    STUDIO WITH DOUBLE BED

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

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    Room code: STU.DB

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  • DOUBLE GRAND WITH VIEWSDOUBLE • GRAND WITH VIEWSDBL.GD-WV

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    The RuMa Hotel and Residences

    DOUBLE GRAND WITH VIEWS

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-WV

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  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

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    The RuMa Hotel and Residences

    STUDIO QUEEN SIZE BED

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

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  • Double or Twin GRANDDouble or Twin • GRANDDBT.GD

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    The RuMa Hotel and Residences

    Double or Twin GRAND

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD

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  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

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    The RuMa Hotel and Residences

    TWIN DELUXE CITY VIEW

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

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  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

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    The RuMa Hotel and Residences

    DOUBLE DELUXE CITY VIEW KING BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

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  • TWIN DELUXETWIN • DELUXETWN.DX

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    The RuMa Hotel and Residences

    TWIN DELUXE

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

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  • STUDIO DELUXESTUDIO • DELUXESTU.DX

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    The RuMa Hotel and Residences

    STUDIO DELUXE

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

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  • Room SUPERIORRoom • SUPERIORROO.SU

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    The RuMa Hotel and Residences

    Room SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

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  • Room STANDARDRoom • STANDARDROO.ST

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    The RuMa Hotel and Residences

    Room STANDARD

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

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  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD

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    The RuMa Hotel and Residences

    QUADRUPLE GRAND

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD

    Limited room details from hotel

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  • Room GRANDRoom • GRANDROO.GD

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    The RuMa Hotel and Residences

    Room GRAND

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

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  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

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    The RuMa Hotel and Residences

    SUITE DELUXE KING BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

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    The RuMa Hotel and Residences

    STUDIO CITY VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG

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    The RuMa Hotel and Residences

    STUDIO CITY VIEW KING BED

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Limited room details from hotel

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  • SINGLE DELUXESINGLE • DELUXESGL.DX

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    The RuMa Hotel and Residences

    SINGLE DELUXE

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

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  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

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    The RuMa Hotel and Residences

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The RuMa Hotel and Residences

9.6
Excellent
517 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Neighborhood
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
George
Beautiful hotel. Pool area was stunning. Staff incredibly helpful and beautiful rooms. I would love to stay here again.
10/10
Exceptional
30 Jul 2026
Janice
This hotel is awesome. The rooms are so big, with great city view and if you are above level 8 you can see the Petronas Tower from your room. The breakfast food is the best we have experienced in a hotel so far. The Staff are so great! The best receptionist was named MAS. She was such a lovely person! We will definitely come back. Great location - easy walk to the Pavilion Mall.
10/10
Exceptional
18 Jul 2026
Anwaruddin
Service of this hotel is top-notch! Got a free upgrade to Deluxe Suite! The hotel design is one of the best in KL! Highly recommended!
Self
10/10
Exceptional
17 Jul 2026
Chakib
My husband and I stayed at the ruma hotel for 4 days during our first visit to Kuala Lumpur.
This hotel is truly one of the best I have stayed in. The property is so tastefully decorated throughout, and the room was super comfortable with a gorgeous bathtub. Location is central, very close to the petronas towers , shopping malls, and street food. It’s about 45 min by taxi from the airport.

We tried the afternoon tea as well as the tasting menu and they both were truly delicious . The breakfast buffet is also very good, offering both western and local specialities. Everything was fresh, and the options were varied and changed daily.

And finally the staff who made our stay special . Everybody was so nice from the lobby to the pool to the dining area.
Ruma is really a great place to stay, and I can’t wait to visit again !
Partner
10/10
Exceptional
15 Jul 2026
Kingsley
Very tastefully done up spacious room . Sound proof for a city hotel was very effective , the black out blinds were brilliant. Rooms done up for the night was extra special . Excellent location .
Self
10/10
Exceptional
12 Jul 2026
Alexandra
Super convenient location. Clean and modern. Lovely friendly staff. Good is expensive but two malls nearby.
Partner
10/10
Exceptional
07 Jul 2026
Catherine Lo Yuh
V
10/10
Exceptional
05 Jul 2026
Chakib
Excellent hotel all around, very friendly staff, nice and comfortable room. The breakfast was great. Great location as well.
Partner
10/10
Exceptional
01 Jul 2026
Emma
Impeccable stay - we were made to feel very welcome and staff even left rose petals and cake as we just got engaged! Thanks for a lovely night.
Partner
10/10
Exceptional
18 Jun 2026
Raymond Augustine
Excellent, very gracious staffs — so welcoming! Hotel has lovely Malaysian decor. Very comfortable stay!
Family
10/10
Exceptional
10 Jun 2026
Sarah
Honestly I loved everything about the hotel. Staff were friendly which was the best part. Helpful.
Pool was sufficiently large and I was happy with food selection and location. Will definitely return.

Appreciate the free room upgrade as well.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Lee
All very nice
Partner
8/10
Excellent
01 Jun 2026
Lim
Breakfast staff service abit slow , maybe it’s on public holiday
Partner
10/10
Exceptional
20 May 2026
Thieng Hwi
Very good front desk staff.
Friends_and_family Family
8/10
Excellent
12 May 2026
Fook Siong
Hotel location is very good, walking distance to Pavilion KL (about 5 mins along the road) any KLCC (about 15 mins along road and tunnel) malls. Grab is convenient and affordable but waiting times can be long sometimes like 15 or 20 mins.

Hotel reception is friendly and helpful. We were greeted with refreshing drinks upon checkin. The lobby smells good with aromatherapy.

The hotel rooms we booked were deluxe twin. It’s spacious with a day bed by the windows. The bathroom comes with two separate wash basins, the shower area has rain shower and bathtub. The WC is in its own corner.

Buffet breakfast is included. The spread is pretty good with Nasi Lemak, curry chicken or Rendang, fried noodles, porridge and condiments, fried sausages, ham, eggs, beans, noodles station, salad station, fruits and desserts stations, etc.

The infinity pool is located on the 6th floor with views of KLCC tower which looks amazing at night.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Lenas
Everything was good
Self
10/10
Exceptional
23 Apr 2026
Ngoc
Wonderful service, beautiful rooms, and excellent amenities
Partner
10/10
Exceptional
23 Apr 2026
Awais
Great first impression as room was upgraded upon check in!!! Great location , good breakfast (desserts were really lacking.. but the Malaysian tea made up for it) and very hospitable staff. Would recommend without hesitation!
Partner
10/10
Exceptional
09 Mar 2026
Michael
Fabulous infinity pool overlooking Petronas tower….swim backstroke and look up!!
Partner
10/10
Exceptional
21 Feb 2026
tai boon
Courteous staff ;boutique hotel at a prime location
Self
10/10
Exceptional
15 Feb 2026
Mohammad Rafiqal
I had a wonderful stay at the hotel. The room was exceptionally clean, well-maintained, and very comfortable. Housekeeping did an excellent job ensuring everything was spotless and neatly arranged.

The staff were professional, friendly, and always ready to assist with a smile. Their warm hospitality truly made the experience even more enjoyable. I would definitely recommend this hotel and look forward to staying again
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Christopher
Friendly service, convenient location
10/10
Exceptional
06 Feb 2026
Mei
Great bedroom size and amenities eg large fluffy bath towels, water, snacks. Very courteous staff.
Leisure Family
10/10
Exceptional
06 Feb 2026
Raymond
After one of the worst hotel 5-star hotel experiences in Bangkok Thailand, I arrived at the RuMa in Kuala Lumpur Malaysia, complete restoring my faith . What an extraordinary hotel this is. Personalised, detailed and hospitality to the max. Beautifully designed and the best breakfast I have had anywhere! What a pleasure and I wish I could have stayed longer. Thank you to the entire team!
Business_and_leisure Partner
10/10
Exceptional
31 Jan 2026
Rose
Beautiful rooms, comfy beds, helped us with a late check out and transparent about fees in that and we're very flexible with this given timing of our flight home. Staff all really friendly and helpful and very lovely with our little boy.
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
KYOUNGHUN
Good service & fantastic food!!
Business
10/10
Exceptional
23 Jan 2026
Mark
Stunning stay. Everything about it was perfect. Fabulous rooms, superb breakfast and most importantly lovely staff. Can’t recommend it enough.
Leisure Friends
10/10
Exceptional
17 Jan 2026
Ingrid Louise
We had a large room on the 17th floor which was extremely comfortable and very quiet.
It was cleaned efficiently every morning and a turndown service was provided every evening.
The hotel staff were friendly, helpful and professional.
An excellent breakfast was on offer from 6:30am at the mezzanine restaurant. The choice of food was extensive and the quality was excellent.
Location was excellent, 10 minutes walk to the Petronas Towers and handy for all our sight seeing.
We would definitely recommend this hotel.
10/10
Exceptional
31 Dec 2025
Irfan
World Class
6/10
Pleasant
21 Dec 2025
jagjit
The bed was not comfortable. I had made reservation two months before arrival and put in a request for a high floor which was not given. Disappointed.
Leisure Partner
10/10
Exceptional
13 Dec 2025
Valerie
Quiet luxury type of hotel. Excellent location. Spacious rooms. Professional staff.
Only complaints were mold in the shower (should not happen in a luxury hotel) and while the dim lighting in the room/bathroom makes for a lovely ambiance, it would be helpful to have better lighting available so women can do their makeup…
Also, the plugs in the bathroom are extremely poorly placed in the drawers so I had to do my hair in the entrance to access a plug!
Self
10/10
Exceptional
10 Dec 2025
Mark
It’s the best hotel in kl.
Business
10/10
Exceptional
30 Nov 2025
Beenish
Everything was amazing and top it off. The service was exceptional. The staff Irma, adi, Arif and bell are amazing. Everyone goes out of their way to help and to make you feel comfortable.
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Katherine
Check in was a breeze. Good locality to malls and KLCC. Staff was friendly and helpful.
It would be perfect if there are option to choose different types of pillows available.

Overall we had a good stay!
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Elmy
Big and spacious clean room
Business
10/10
Exceptional
16 Nov 2025
sunhee
Very kind and efficient staffs
Business
10/10
Exceptional
30 Oct 2025
Shahid
all was wonderful
10/10
Exceptional
30 Oct 2025
Kim
Everything was magnificent! The room is so thought out and has beautiful large windows. The shower is great with good pressure. The breakfast is included and was just a fantastic way to start your day. The staff goes above and beyond. Definitely will stay here every time I come to KL.
Partner
10/10
Exceptional
30 Oct 2025
Kesiena
👍
10/10
Exceptional
21 Oct 2025
Adrian
Beautiful property in the centre of KL. It is a 10min walk to Bukit Bintang. Service was excellent throughout our stay and staff were polite whenever we saw them. Room was really nice with wooden floorings and automatic blackout curtains. Would definitely come back again if we visit KL.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Alexander
Amazing hotel with excellent service. Hotel breakfast buffet was varied and to a very high standard. Pool area and gym also excellent.
Partner
10/10
Exceptional
12 Oct 2025
Alan
Not my choice for as I prefer faded charm but friend who likes 5 * put this as his favourite hotel ever. Based on effort & attention to detail. Room good pool area excellent, breakfast & staff. KL is a horrible walking city but as Petronas Towers nearby this part of city has good walk ways from Station to 7 11 near hotel. Some locals ignore Red Lights
Leisure Friends
10/10
Exceptional
21 Sep 2025
Liliana
A charming hotel, finely decorated with a great location, an excellent and varied breakfast, and professional and friendly service.
We were pleasantly surprised by the quality of the service and the comfort in the rooms. Very nice pool facing the Petronas towers to make the trip an unforgettable experience.
Leisure Partner
8/10
Excellent
15 Sep 2025
Dr Vivek
Great hotel but small breakfast restaurant long waiting times for breakfast.
Business_and_leisure
10/10
Exceptional
03 Aug 2025
Stuart

Excellent

An excellent one-night stay at the RuMa. We were celebrating my wife’s birthday and the staff were incredible, from complimentary cake both in room and at the spa, to all the email communication before our arrival with plenty of recommendations. The room was exceptional and the pre-arrival email asks for pillow/bed preference which is a nice touch. The hotel ambience was lovely and we will definitely stay here again when we return to KL
Partner
10/10
Exceptional
26 Jul 2025
Abbas
Outstanding oasis in a bustling city. Great service, friending attentive staff, convenient location… so much nicer than some of the other more outdated luxury brands! Highly recommended.
Partner
8/10
Excellent
15 Jul 2025
Sam

KL 4 days 3 nights getaway

Cosy hotel lobby and rooms. Check in encountered some issues as we requested for our 2 rooms to be on the same floor where the reception agrees to help us arrange and come back to us via WhatsApp. Unfortunately, when we return in the evening, they did not contact us at all and the new reception team was not aware of our request.

As for room, we book 1 twin and 1 king rooms. Both rooms our roomy, wooden floors are good unlike carpeted floors can be dusty. Bathroom area is separated from WC with rain shower and bathtub. Water pressure is strong, and there are 2 bathroom sinks. The king room is bigger and better layout as it has a walk in wardrobe. Only gripe is that every floor there is only 1 twin room.

Buffet breakfast is included and default. The spread is good with different fried noodles each day like mee, bee hoon, nasi lemak, etc. Other spreads include soup noodle station, salad bar, bread, sausages, and you can order eggs cooked in many different ways from the servers who will bring them to your table.

The swimming pool is nice as it is an infinity pool. The pool bar serves great drinks and snacks.

Good location as you can walk to Pavilion and KLCC malls within like 10 mins.
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Javier
This hotel is very lovely, excellent location and your new installations are very comfortable.
The pool is very nice and your restaurants are delicious.
We stay with our family very happy.
Leisure Family
10/10
Exceptional
13 Jul 2025
Gbemisola Tolulope Olukemi
Beautiful experience. Ruma is home away from home. Amazing breakfast
Leisure Family
10/10
Exceptional
10 Jul 2025
Gagan
Excellent in every aspect!
Leisure Family_with_children
8/10
Excellent
30 Jun 2025
Andrew
Hotel is in tip top condition and the breakfast which is included for everyone, is excellent. Go early for breakfast. They've adjusted the menu options so now it's all free. Eggs have a separate menu. Pool side etc is lovely to hang out. Bars close at 11, be aware, tho room service available to 130am. I had several issues with the staff, especially the front desk staff who answer the phone if you have a query from your room, and the hotel listened to my complaints and did a service recovery by comping a late checkout and a ride to the airport, but I have to say the front desk staff instinct is to say \"no\" to the smallest request that might slightly inconvenience anyone, and they really need to pause for a moment and think \"how can I make this a yes\". Frankly front desk staff shouldn't be used for customer relations as they are often busy dealing with face to face customers so their attention is distracted. Anyway I had three instances where they argued back hard with a \"no\" on absurdly easy to say \"yes\" items (subjects were: hand soap; a post 11pm drink; and pillow choice) and a number of additional instances where they were a bit difficult. Room was lovely, all in good condition, other staff were on the face of it friendly (tho I didn't ask them anything they might say no to) and management response was professional when I complained so still worth four out of five
Leisure Self
10/10
Exceptional
24 Jun 2025
Zain
The Ruma hotel was brilliant, the staff were great, very attentative, friendly. The staff at breakfast are the best, Amal was our daughter’s favourite person and made us feel special everyday along with the countless other staff. The rooms are so luxurious, clean and spacious. After 10 days we still weren’t sick of breakfast- it was so yummy! The pool is very lovely and clean. The staff try to cater to every need. Would definitely recommend and hope we end up here again. We will be back! Thank you for making our trip so comfortable.
Leisure Family_with_children
8/10
Excellent
14 May 2025
Rushabh

Would recommend.

Fantastic location, facilities and importantly staff. Rooms was amazing too. Only thing, offer more local food options!!!!
Partner
10/10
Exceptional
01 May 2025
Verified traveler
Beautiful hotel. Rooms are lovely, the breakfast is incredible, one of the best hotel breakfasts I’ve ever experienced. Great location and staff are welcoming and attentive - highly recommend!
Friends_and_family Friends
10/10
Exceptional
20 Apr 2025
Saleena
Very confortable and convenient
Leisure Friends
10/10
Exceptional
26 Mar 2025
Verified traveler

Great hotel

Great place to stay!
Breakfast is fantastic.
If you are able to, stay here!
Self
10/10
Exceptional
22 Mar 2025
Sneha

A charming stay in a boutique hotel

Fabulous stay in a charming boutique hotel in the heart of KL! Staff were attentive, friendly and customer oriented. Breakfast was a real feast and would absolutely recommend the spa on site. Room was spacious, beautiful and elegantly decorated, shower and bath were a real treat. Would recommend as a solo traveller and would return here if back in Kuala Lumpur
Self
10/10
Exceptional
22 Mar 2025
Ria Jhoana
Everything was perfect
Leisure Partner
10/10
Exceptional
18 Mar 2025
Verified traveler
Great property location. Warm and welcoming.
Business
10/10
Exceptional
17 Mar 2025
Ahmed
The RuMa hotel is a very good hotel to stay in whole in Kuala Lumpur. It’s only a short walk from major attractions in KLCC.
Leisure Family
10/10
Exceptional
17 Feb 2025
Hezril
I would like to commend Fira at the reception for her kind welcome and the doormen and room servicemen who attended to me. Great hotel, my favourite in KL thus far.
10/10
Exceptional
14 Jan 2025
Kumell
Loved our stay at the Ruma hotel. The staff were all wonderful, the location is ideal for shopping, exploring and visiting all of the noteworthy attractions
Leisure Partner
10/10
Exceptional
03 Jan 2025
Antonius

Great place to stay

Great room, clean and comfortable.
And to top it up, the minibar is all complimentary.
The location is great, walking distance to KL Pavilion.
Friends_and_family Friends
10/10
Exceptional
03 Jan 2025
Sejal
A beautiful hotel - an oasis far from the madding crowd outside. Everything was excellent. Breakfast gets quite busy and the pool but overall we had an amazing stay. The corner rooms are very spacious and ideal if you are staying a few days.
Leisure Partner
8/10
Excellent
29 Dec 2024
Andrew
Stay was good, breakfast buffet was nice. Beds a bit low and soft for my liking
Leisure Self
10/10
Exceptional
14 Dec 2024
Kaeluen
Good location, walking distance to sungai wang and KLCC.
10/10
Exceptional
14 Dec 2024
Manvir
Slick, stylish but still captures the Malay design aesthetic beautifully. My main gripe was no \"real\" fresh milk available in hotel. Only UHT... not great for 5 star property of this calibre.
Leisure Partner
10/10
Exceptional
12 Dec 2024
Rasyiqah
Amazing hotel! Staff is very polite and helpful. We request to check out a bit late. Surprisingly, there’s no additional charge, but need to check out before 2pm. Thanks a lot! Definitely will repeat again!
Leisure Family
10/10
Exceptional
01 Dec 2024
Mary Elizabeth

My first choice for a hotel in KL

Excellent experience: Beautiful room, spa, pool and Atas restaurant.
Self
10/10
Exceptional
20 Nov 2024
Stephen
Great hotel.
Leisure
2/10
Poor
03 Nov 2024
P

Poor stay

Poor service and not responsive
The facilities were getting deteriorated
Self
8/10
Excellent
23 Sep 2024
Katherine
Comfortable stay
Leisure Family
10/10
Exceptional
14 Sep 2024
Ronald
This is one of the best hotels I’ve ever stayed at.
Leisure
10/10
Exceptional
12 Sep 2024
MinJi
Excellent
10/10
Exceptional
08 Sep 2024
Muhammad Izzulwan
Love love this property. I could easily walk around and grab everywhere. Everything is nearby.
Leisure Partner
10/10
Exceptional
01 Sep 2024
Janet
We had three nights at Ruma and we couldn’t have been better looked after. Staff in reception diligently corrected an error in the Expedia booking, restaurant staff remembered our preferences and kept us replenished with drinks at breakfast and dinner. Our room was serviced in the morning with the option of more refreshes in the afternoon. Most memorable was the amazing curation of the interior with the display of old artefacts from batik printing, weathered wood, bowls- all displayed with an impeccable aesthetic. The quality of this hotel shone, and the staff- all highly professional are a credit to this beautiful venue.
Leisure Family
10/10
Exceptional
29 Aug 2024
Alfredo
Very nice breakfast
Business Self
8/10
Excellent
27 Jul 2024
Lim Wen Hui Anise
The whole experience was alright. It can be better, definitely. The hotel itself was superb and peaceful. I love the walk from the entrance to the lobby. It was a great sensorial experience. The view at night was beautiful at the Pool bar. Walkable distance from hotel to Pavilion. I love that we were out of the crazy jam zone. The staff who cleaned the room was considerate. She placed one of the bottled water at the bed side-table. I find this gesture very thoughtful.
The rooms were a bit dusty, even the hangers for clothes were dusty when we checked-in.
The staffs unfortunately were mediocre, except for three - A smiley lady who handled our payment during Check-In, the lady who cleaned our rooms and the man who assisted our inquiry at the Library.
Safety of our passports were compromised at the reception. I had to walk up to him (because he asked us to take a seat first) to remind him to not leave the passports at the side edge of the table and walked off. He was nonchalant about it.
Leisure Friends
10/10
Exceptional
15 Jul 2024
Mohammed
One of the best hotels I’ve ever stayed at. The service, the beauty, everything is not only top notch but best in class!
10/10
Exceptional
19 Jun 2024
Julian
Excellent Hotel in KL. Really close to all important attractions and convention center.
Staff were wonderful. Breakfast buffet had western and Asian options, the food was very good and service superb.
I will definitely stay here again.
Leisure Partner
10/10
Exceptional
01 Jun 2024
Conal
Total luxury stay, wish we could have stayed longer. Fantastic staff, great food, lovely pool and comfy room. Close to Petronas Towers too. Thank you!
Leisure Partner
10/10
Exceptional
17 Apr 2024
Gracia

Gorgeous stay

Great location, beautiful hotel and impeccable service!
Partner
10/10
Exceptional
22 Mar 2024
Wei
Very nice hotel with twin tower view from a corner room
10/10
Exceptional
19 Mar 2024
Nafisah
Nice modern hotel, great amenities, great shopping and restaurants around. We only had breakfast at the hotel which I rate 5 stars. Real quality breakfast with just the right amount of options to choose from. Adi and his team at breakfast were very attentive. We had a great chat, overall very professional and knowledgeable.

My check-in experience wasn’t outstanding. We were greeted with welcome drinks which was nice after a long journey. We received our room card at the check-in desk without being told which floor and it actually escaped us too. I then went back to the desk to ask which floor only to be told we were given the wrong room card. No staff joined us up to the floor to show us around the room or even how things work. It felt rushed but wasn’t busy. I appreciate a swift check-in experience but this wasn’t it.

RUMA hotel provided my mum with a delicious birthday cake which we both loved.

I would stay at RUMA again but had to point out the little observations. The only real great experience was at breakfast like mentioned before. Make the service a little more personable, warm and welcoming.
Leisure Family
10/10
Exceptional
17 Mar 2024
Sarah
Beautiful and clean. Very easy to get around and walkable. The room is amazing.
Leisure Partner
10/10
Exceptional
28 Feb 2024
Jesse

Very Nice Place to Stay

The hotel is amazing with an even better atmosphere. The employees are kind and accommodating in every aspect of the hotel experience.
Business
10/10
Exceptional
31 Jan 2024
Matthew
Great property, a nice change from the ‘big brands’, definitely a top choice for KL. Staff were very friendly and efficient and the location was convenient to key POIs.
Leisure Partner
10/10
Exceptional
30 Jan 2024
Stephen
We stayed at The Ruma Hotel for four days. What a wonderful stay it was, I've travelled all over the world over 35 years and this hotel rates in my top 5. Wouldn't fault anything.
Leisure Partner
10/10
Exceptional
21 Jan 2024
Verified traveler

Fantastic. Highly recommend to everyone!

Ruma is an excellent hotel to stay at in KL. I was so extremely pleased with them checking in on me via WhatsApp a few hours after checking into the room to let me know that they are ready to assist me in anything I needed help with during my stay there. Also really appreciated the early check in since I arrived before 3pm. I also noticed that the service is very well thought through. For example, when I checked into the room the window blinds beside the bathtub was up to let the sunlight in. At night when I went back to the room, the window blinds were down on its own for privacy. Such small touches of service here and there really distinguishes their service from other hotels! Location is also great, very centrally located.
Self
8/10
Excellent
10 Jan 2024
Rena

High quality authentic experience

I liked our stay in the RuMa hotel. Interior was impeccable, comfortable beds and nice amenities made our stay very pleasant.
Location of the hotel is beneficial as well, very close to Petronas towers, aquarium and Pavilion shopping center. The area itself is very nice and comfortable to walk around.
In terms of improvement areas I would like to mention breakfast, we ordered eggs few times and they were a bit bland/undercooked.
I stayed with mom, and we celebrated her 80s birthday in KL. In 5star hotels I stayed previously, I had a nice experience when there were congratulation cards from the hotel administration on such special dates. I believe future hotel guests would appreciate this small act of kindness and care.
Friends_and_family Family
10/10
Exceptional
09 Jan 2024
Bahar
Great service and food options in the restaurants and room service. Very clean and great amenities and an amazing pool.
Business_and_leisure Family_with_children
10/10
Exceptional
06 Jan 2024
Tugba
We stayed at the Ruma for NYE and had a great experience. The staff are very helpful and professional.
Leisure Partner
10/10
Exceptional
30 Oct 2023
Mustafa bin S Jaafar Alsagoff
We had an amazing stay at the hotel. Great service from start to end. The location is perfect too; close to both Pavilion and KLCC. We will definitely be back.
Leisure Partner
6/10
Pleasant
09 Oct 2023
Peter
Cleanliness was substandard considering the representation made about the additional care taken due to Covid. we found toothpaste on toilet door handle, fingerprints on toilet buttons and general cleanliness was average.
10/10
Exceptional
09 Oct 2023
Verified traveler

Excellent stay

Amazing stay - the corner suite is gorgeous and set up wonderfully. Everything from the bed to the decor was thoughtfully executed and our short stay truly felt like coming home.
Friends_and_family Friends
10/10
Exceptional
18 Sep 2023
Wade
yes, is a 5 star hotel. Everything was in good shape, staff excellent, very helpful. Chef is Avant-garde, so ask how dishes will be presented. The food was consistently good.
Business Self
10/10
Exceptional
29 Jun 2023
Michelle
Joshua the concierge was very helpful to my sister. He helped her transport to Singapore.
Leisure Family
10/10
Exceptional
23 Jun 2023
D. Michael
This is just a beautiful property -- so unique and cool. great vibe.

Loved the outdoor lounge are and the gym--- and the Librari for quick meeting and light food.



Business Self
10/10
Exceptional
13 Jun 2023
Jeffrey
It’s a really nice and comfortable hotel. Highly recommended.
Leisure Family
10/10
Exceptional
24 May 2023
Linda Marie
C
Leisure Self

Location & surroundings

The RuMa Hotel and Residences
7 Jalan Kia Peng, 7 5, Kuala Lumpur, Malaysia

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The RuMa Hotel and Residences

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