Name: Capri By Fraser Bukit Bintang
Address: 160, Jalan Imbi, Bukit Bintang, Kuala Lumpur, 55100, MY

8/10

Excellent

20 Jul 2026

Sylvia

Very good location and close to everything downtown. This hotel gives you the feel of a luxury hotel without breaking the bank.
The front desk staff could have been better trained. Two young women who didn't know how to smile or say please and thank you.

Partner

8/10

Excellent

06 Jul 2026

Mamoon

Clean Room

Self

10/10

Exceptional

25 Jun 2026

Imane

Love this place it’s our second time

8/10

Excellent

09 Jun 2026

Lara Angeli

The staff were friendly and helpful. The room was modern and looked clean, although there was a slight smell in our room. Overall, we had a good stay and might consider staying here again on our next trip to KL.

Family

10/10

Exceptional

28 May 2026

Hasliza

3rd stay and still impressed with Capri and it keeps getting better.

The location is unbeatable for exploring Bukit Bintang, but what really stands out is the service. From the moment we arrived, the doorman and security greeted us promptly and made us feel welcome. When the team noticed my mum had difficulty walking, the Concierge team acted fast – they got her a wheelchair and helped with our luggage without us even asking. At reception, the lady on duty (I think she was Sabahan or Sarawakian) was fantastic. She was warm, efficient, and immediately arranged to move us to a wheelchair-accessible room once she saw my mum’s mobility issues. She even stopped by to chat when she saw us at the restaurant and shared some lovely local recommendations.

Another shoutout to the Malay Concierge gentleman and his team – super friendly, attentive, and always ready to help.

Our corner room had great city views, was spacious, and spotlessly clean.

Honestly, I can’t say enough good things about this hotel. The staff genuinely care, and it makes all the difference. Highly recommended, and we’ll definitely be back again.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Thuc

the staffs are very helpful and friendly, the premier lounge access is an excellence value.

Family

10/10

Exceptional

27 Apr 2026

Maria Cristina

We had such a wonderful stay! The hotel is chic, clean, and perfectly located close to everything. The breakfast buffet was amazing, and the staff made the whole experience even better with how warm and friendly they were.

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Vincent

Excellent location

10/10

Exceptional

18 Feb 2026

Oliver M.

Room was very clean and totally updated.Only problem is, the air-conditioning is not working.

Friends_and_family Friends

10/10

Exceptional

10 Feb 2026

Hamidah

Superb service, staff friendly, helpful. Room very clean. TV movies alot more. Walking distance to Pavilion

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

James

everything great. Staff were the nicest ive ever seen

Self

10/10

Exceptional

31 Jan 2026

B

Clean room and great breakfast

Business

10/10

Exceptional

08 Jan 2026

Janell

good clean room and near Bukit Bingtang

8/10

Excellent

24 Nov 2025

Selina Mary

The room was clean. Size of the room was reasonable. The hotel is well situated. Easy to get around with having to grab a cab all the time. Staff very polite and efficient.

Leisure Family

10/10

Exceptional

16 Nov 2025

Karen

Spacious room, excellent location

Partner

10/10

Exceptional

17 Oct 2025

Prem

Everything was great except we need people who can advocate rightly about the property and its amenities. We need pleasant looking persons who can speed up and do the work necessary to have a successful rating.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

YiWen Lyndy

Staff are very friendly and helpful

Leisure Family

10/10

Exceptional

14 Sep 2025

John

Great Staff..

Leisure Partner

10/10

Exceptional

20 Aug 2025

Clement

This hotel is near enough the Bukit Bintang shopping areas to walk, but far enough that it doesn’t feel so hectic. Ongoing construction around the hotel though make the walk to Pavilion and Lot 10 a little difficult but nothing too bad. Peak hour traffic in the area though has intensified in the last few years, so expect jams coming to and leaving the hotel.

Leisure Self

10/10

Exceptional

27 Jul 2025

Vinod

Very good hotel in the heart of the city.

Leisure Family

10/10

Exceptional

20 Jul 2025

Thien

Great hotel

8/10

Excellent

20 Jul 2025

Lisa

Great hotel for a short stay in KL. Walking distance to multiple eateries.
Limited public transport to main attractions. Ride share readily available.

Leisure Friends

8/10

Excellent

15 Jul 2025

Verified traveler

KM

Bathroom and Toilet at our room was stinking, we complained m they did not send anyone on the first day and second day someone came and said cleaned the drainhole. Fraser is a good brand but cleanliness and maintenance is very poor.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Jonathan

Everything is good except for the broken shower head

Business

10/10

Exceptional

22 Jun 2025

Trisha Lisa

Nice hotel in good location. Walking distance to nearby shops and restaurants. Hotel is modern, spacious, clean and comfortable. I recommend it.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2025

Habibur

A wonderful property that is nearby almost everything needed. Staying with family is highly recommended. Staffs are outstanding. Love this place. Sure will return here in my next trip in KL .

Leisure Family

10/10

Exceptional

21 Apr 2025

Laura

Close to all the busy shopping and lights. Great restaurants close by. Had a wonderful rooftop swim in swimming pool and used the handy laundry as we travel light with only small carry on cases. A fabulous stay.

Partner

10/10

Exceptional

18 Apr 2025

david

10/10 Highly recommended

We had a very enjoyable two night stay, facilities staff and accommodation all above our expectations and would certainly stay again.

Partner

10/10

Exceptional

01 Apr 2025

John

All around 5 star.

10/10

Exceptional

24 Mar 2025

Ricardo

pleasantly surprised on the quality of this place

Leisure Partner

10/10

Exceptional

16 Mar 2025

Fraser

The Place to Stay

The concierge staff were terrific. Very helpful and always there to help.
The room was large with a big bathroom and nice size little kitchen.
Minimal utensils which is not a problem but limits what you can do.
The location is terrific near the Pavilion centre and Monorail and Subway trains.
Using grab is essential in Kuala Lumpur and very well priced.
The laundry facility is great cheap and very easy to use.
I found the staff at the reception rather cold and not interested in conversation before the very basics. If anything they could care a bit more about their clients in my opinion.

Self

2/10

Poor

09 Mar 2025

WARREN

Terribly Hotel

So due view is a view of a piece of wall

They should not sell this kind of room.

Check out staff could not communicate properly

Would not stay in this kind of hotel anymore. There are better hotels around the same area.

Self

10/10

Exceptional

01 Mar 2025

Srikanth

The staff were the highlight. They were very friendly

10/10

Exceptional

14 Jan 2025

Hasliza

Happy with my stay

2nd time staying here within 3 months. This time round, I was able to bring my elderly mom along. Shoutout to the Conceirge team - awesome performance throughout my trip - always so friendly and welcoming. Same goes for the security team always willing to lend a helping hand toward my mom. I’d like to also compliment an Indian lady from the reception team who was so warm and friendly, as well as the team from the Den - despite the breakfast hours being so busy, they are always efficient. I opted for the larger executive studio this time round. I wouldn’t as much say I was unhappy - just some minor details that can be improved - the hairdryer was missing from the room (it got sorted out after I called the service desk - so efficient and fast). Not sure if the socket in the bathroom worked though ; it was ok one minute and stopped working the next, so I kinda got a shock when the hairdryer stopped working half way. Overall I’m happy with my stay here as it was so walkable to major malls. Traffic outside the hotel was busy as always but still not as bad as the one outside Pavilion mall, so getting a Grab ride was a breeze. Highly recommended.

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Verified traveler

Amazing hotel and service! Exec rooms are very spacious and the location is excellent. It’s walking distance to all the main shopping and eating areas in Bukit Bintang

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Seok Bee

Exceed our expectation before checked in to Capri by Fraser. A nice hotel with friendly and attentive services.
Music at lift lobby can be better.

Partner

10/10

Exceptional

14 Nov 2024

Steve

Very close to MRT station and staff very friendly

Leisure Self

8/10

Excellent

12 Nov 2024

Verified traveler

All good except check-in time

Only negative thing is check-in takes a long time…. Otherwise I would have given it a 5star! Great location, helpful staff.

Self

10/10

Exceptional

10 Nov 2024

Azaan

The property is well maintained and is very conveniently located.

Leisure Friends

10/10

Exceptional

31 Oct 2024

Hasliza

Very good stay.

Overall a great experience staying here. Staff were very helpful and friendly particularly those at front desk, Conceirge and breakfast restaurant “The Den”. Room had a modern decor with microwave, sink and mini fridge. Water is filtered from a small tap at the sink, no bottled water is provided so bring your own flask/ empty water bottle and refill it here. Walking distances to popular malls - super short walk to TRX (recommend by a front desk staff) and a stone’s throw away from Pavillion. The road in front of the hotel is busy but not as busy as the one outside Pavilion, constantly full of people and traffic jam. If you chose to come by coach, you may alight at Tribeca Suites opposite Capri. Super happy with my stay here and couldn’t recommend enough. Also I appreciate very much the staff decorated the bed with balloons and towel “cake” for my birthday. Also on Deepavali, staff wore Indian costumes to celebrate one of the country’s celebrations- how awesome!

Self

8/10

Excellent

27 Oct 2024

Kam Tim

A good stay.

A good stay there but some details need to be improved.

Partner

10/10

Exceptional

24 Oct 2024

Jien-Mae

Really nice accommodation
Facilities with the gym and the pool were great.

5 min walk to 2 huge shopping centers.
Local eateries and other restaurants all walking distance.

Bukit Bintang is a very busy area especially with traffic. Be mindful when you need to get out via car.

Leisure Family

10/10

Exceptional

16 Oct 2024

Michael

Staff in particular were all excellent, I was very impressed by their courteous and professional approach.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Eileen

Fantastic location, walkable to the main malls with some good food nearby. Recommended stay.

Business_and_leisure Self

10/10

Exceptional

14 Aug 2024

Erwan

Stayed here twice. Love the warmth and service by the staff. Shout out to Faris - excellent consistent service.

Leisure Partner

6/10

Pleasant

07 Aug 2024

Phil

Great location

10/10

Exceptional

01 May 2024

Verified traveler

5 star stay

Hotel was very good. Its only improvement should be the downstairs waiting area. It should be bigger, preparing for the rise of e-hailing Grab/Uber cars.

Partner

10/10

Exceptional

24 Apr 2024

Win

There is a drinkable water tap in the kitchen. Our room is clean and spacious. It provides kitchen utensils even a knife, scissors and tea towels.

Leisure Friends

8/10

Excellent

07 Apr 2024

Verified traveler

Internet speed issue, Rest are all OK

Internet quality was very very poor
rest of them are top class

Business

10/10

Exceptional

07 Apr 2024

Marleen

Extremely wonderful staff, very unique accommodations, great food…we didn’t want to leave.

Leisure Partner

8/10

Excellent

02 Apr 2024

Verified traveler

had stayed here about 5 time in last 12 month.
this time round thing done seem to run as smooth.
the mug was takena nd not return
the tea spoon was not in place

Business

10/10

Exceptional

01 Apr 2024

CARLOS

The hotel is very modern, comfortable and well located in central KL. I recommend it for either a short or long stay.

Leisure

10/10

Exceptional

24 Mar 2024

Philip

Great fibd

Great find. We had a lovely few days here en route to Australia. Staff were amazing and nothing was too much trouble. Breakfast was lovely, bed was comfortable and everything was spotlessly clean. Also it was reasonable for a city hotel.

Partner

10/10

Exceptional

15 Mar 2024

benjamin

Great location within a 7 minute walk of Metro station.
Clean, well appointed rooms.

Leisure Partner

10/10

Exceptional

12 Mar 2024

Ka Chung

Room is clean and spacious. Good quality toiletries. Nice pool view. Swimming pool is a saltwater one, which I like a lot (though not preferable for everyone).

Leisure Partner

10/10

Exceptional

09 Mar 2024

Ali

Excellent location, friendly staff, specious suite.

Partner

10/10

Exceptional

04 Mar 2024

Puay Tien

Love the clean n spacious room. Location is great, walking distance to local eateries and major malls.

Business Self

10/10

Exceptional

02 Mar 2024

Samantha

Walkable to shopping centers and restaurants

Leisure

10/10

Exceptional

21 Feb 2024

Imane

Don’t miss out!

Definitely would recommend to stay at Capri barest location and staff. Super clean and care about your comfort. Many amenities are available. We stayed also at Sleeping Lions which was a block away but NOTHING compared to Capri. Will be revisiting again and staying at Capri in the future.

Partner

8/10

Excellent

19 Feb 2024

Jeremy

Clean, well maintained rooms. Great location and easily walkable to Pavilion and TRX.

Leisure Self

10/10

Exceptional

17 Feb 2024

Rommel Pagaduan

The staff are delightful.

Leisure

10/10

Exceptional

14 Feb 2024

Hung

Very good and big

10/10

Exceptional

25 Jan 2024

Jeris Ling Yi

good location, private parking space but impatient guard assisting. nice room and relax area with some games

Leisure Friends

10/10

Exceptional

11 Jan 2024

Dewan Saquib

I had the Premier Studio, which was well designed and felt a lot more like a studio than a hotel room. Slightly unusual reception location on the 40th floor but otherwise a very nice hotel with an infinity pool.

Leisure Self

2/10

Poor

30 Dec 2023

Michael

My recent experience at Capri by Fraser Bukit Bintang was nothing short of a nightmare. The premium room I booked was infested with mosquitoes, originating from the shower drain, forcing me to cover it with disinfectant wipes. The toilet had a repulsive issue of its contents resurfacing post-flush, creating an unsanitary and unbearable environment.

The air conditioning was dysfunctional throughout my week-long stay, making the heat nearly intolerable. Despite reporting these problems, the maintenance staff insisted they were \"normal\" issues, displaying a dismissive attitude.

Upon informing the manager, an Asian lady with glasses and short hair, about the myriad of issues, she responded with a nonchalant \"ugh, okay,\" showing a complete lack of concern. To make matters worse, when I needed an urgent extension, they refused any discount, displaying a shocking lack of empathy.

This experience has left me questioning the authenticity of positive reviews. I strongly caution potential guests to reconsider staying at Capri by Fraser Bukit Bintang, as the conditions and customer service are far below acceptable standards.

Business_and_leisure Self

10/10

Exceptional

17 Dec 2023

Suzette

A Place to Stay

Great location. Staff was friendly and helpful. Thought we had free breakfast, but had to pay one morning and not the next. Weird that check in was on the fortieth floor, but a lovely place.

Friends_and_family Friends

4/10

Poor

10 Dec 2023

Ezaaz

The hotel needs to update the pictures they show online because we booked a room on exedia and the pictures of the room showed it had a Queen bed. But upon checkin, we were given two double beds. We told the attendent upon checkin but we were told that we can simply \"join the two beds' ourselves.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Wai Hong

This is our second stay. We love the polite and friendly staff. Walkable to shopping and great foods.

10/10

Exceptional

09 Nov 2023

Verified traveler

Staff were great. Hotel was super comfortable and modern. Loved it

Partner

10/10

Exceptional

30 Oct 2023

EMILY

My husband and I just returned from a 4 night stay. The location is very convenient, we could go out to several different kinds of eateries nearby or to the Pavilion Food Republic where there is everything imaginable. I did not get a chance to use the gym or pool because I was tired every evening after a day of sightseeing, but they looked clean and inviting. The hotel description on Expedia had touted a free area shuttle but when I asked, it was not the case. They should have taken that information out, otherwise was misleading. Our room was cleaned meticulously everyday. There were dishes and microwave which was very convenient. The decor was tasteful and modern, the bed very comfortable and there was a nice seating area. Home away from home! The only thing I had a hard time with were the soap and shampoo dispenser pumps which were clamped inside a holder that made it very difficult to pump anything out. I had to pump about 50 times to get only a small amount with difficulty. It was very frustrating. The light in our shower was out and it was too dark to see which pump was for what until I finally got out a flashlight to determine what they were. The staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Denielle

I found the staff to be very very accommodating on a daily basis, friendly and very caring everything was clean, accessible beautiful pool. We could have done with some Netflix or other movies on the TV but other than that it was perfect for family all couples great view

10/10

Exceptional

26 Sep 2023

Grace

Good location, love the cleanliness of the room.

Leisure

10/10

Exceptional

20 Sep 2023

Penny

I only spent one night here so too bad I didn’t get to experience most of the amenities. However the room felt so comfortable, clean and welcoming the moment I stepped in. The only issue to raise is that the cleaner came into my room unannounced due to bad communications on the hotel’s end (she thought the room needed cleaning) so in future the cleaners should knock or ring for privacy reasons just incase, but she was very apologetic. The breakfast was good but relatively expensive so not sure if worth it. Overall still an enjoyable stay.

Leisure Self

10/10

Exceptional

15 Aug 2023

James

Highly recommend staying here

My stay at Capri was first class. The room and bed was incredibly comfortable, the staff were all super helpful and very nice.. the pool was great as well. Couldn’t fault anything.

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Noor Faezah

Love everything about capri.

Leisure

10/10

Exceptional

03 Jul 2023

Francesca

Clean and friendly

Business_and_leisure

10/10

Exceptional

01 Jul 2023

Nurhafizah

Very convenient to pavilion & 7-11.It takes few minutes to reach.Excellent room with clean toilet & bread.For sure to come back again if were to go kl again.Receptionist during arrival was very polite gentleman.He explain patiently where to go & all.
Great experience!

Leisure Family

10/10

Exceptional

21 Jun 2023

Seng Kee

The hotel is very well upkeep and the room is large and very comfortable. It is also not too far to walk to the shopping and food area

Leisure Friends

10/10

Exceptional

05 Jun 2023

Chuan

Generally great!

Everything was fantastic, from its location to the cleanliness, the design and comfort etc. The only downside is the longthy time to wait for check-in. We had to wait for almost 30min for our turn to check-in despite a non-peak period at 7pm.

Partner

10/10

Exceptional

29 May 2023

Verified traveler

Great location, good facilities

A short walk to the Pavilion and other shopping malls. All the facilities are new and are in working order. Enjoyed the sauna, gym, and the gaming facilities. Room was clean and comfortable.

Partner

10/10

Exceptional

26 May 2023

Selamat bin Ahmat

I had an early check in and complementary late check-out. That was lovely. Everything was excellent. Staff are lovely & friendly. I just wish they have an egg station for breakfast but it alright. Breakfast spread is more than enough. Outside and around the property there is no nearby convenience stores. But walk to pavilion & bukit bintang is abt 5mins. Overall, a rested stay & wonderful experience! Keep up the excellent work capri.

10/10

Exceptional

24 May 2023

Jun

This is a very new hotel and the room size is very reasonable for the price. Highly recommend this hotel.

Leisure Family

8/10

Excellent

20 May 2023

Saul

Excellent property
Reception staff were fantastic.
Pool area was great.
Only complaint is housekeeping
The room and bathroom was not cleaned properly.The shower area was already showing mold.Hand towels were only provided on the first day.Coffee and tea were not replaced and very small quantities.Bed linen was not changed throughout our 5 day stay.
Everything else was great.

Leisure Partner

10/10

Exceptional

10 May 2023

Chin Ling

May holiday

I had a pleasant stay in the Capri. Staff was helpful. From front desk checked in to check out.

Friends_and_family Family

10/10

Exceptional

03 May 2023

Jason

Short stay holiday

Good location....pretty new hotel. Close to shops and shopping centre.
Really nice facilities

Friends_and_family Family

10/10

Exceptional

01 May 2023

Kin Wing

Enjoyable Stay

Location of Capri suited our purpose to a T, our bus dropped us at Tribeca across the road. Staff was very friendly and helpful. We enjoyed our stay very much.

Friends_and_family Family

10/10

Exceptional

01 May 2023

kahlock

It was a very pleasant stay. Compliments only; no complaints.

Friends_and_family Family

10/10

Exceptional

20 Apr 2023

Ye Yin

Hotel is clean and new. Location is convenient, just few minutes walk from Bukit Bintang. The staffs are extremely well trained, helpful and friendly!

Leisure Friends

10/10

Exceptional

17 Apr 2023

Kee G

good locationa nd choice

Business

10/10

Exceptional

10 Apr 2023

Michelle

KL short business trip

Great room size and cleanliness. Overall, enjoy the stay.

Business

10/10

Exceptional

04 Apr 2023

lim

Accessible

Leisure Partner

10/10

Exceptional

08 Mar 2023

Yetide

Everyone here was absolutely wonderful. The staff from security, to front, desk to cleaning an room service were top notch. And the property is beautiful and well maintained. Thank you to Capri for an incredible experience

Leisure Self

8/10

Excellent

04 Mar 2023

Vichi

This property is located in a convenient location near Pavilion shopping centre in Bukit Bintang.

Leisure Family

10/10

Exceptional

25 Feb 2023

Natasha

Great central bukit bintang location! Walking distance to pavilion, great for solo female traveling!
Jalan alor hawker stalls close by as well! Room service was prompt too

Leisure Self

10/10

Exceptional

19 Feb 2023

Yalini

One of the best hotels I've stayed in. The service I received from the moment I arrived until I left was exceptional. Reception, the concierge services, everyone was so thoughtful and helpful. The rooms are really modern, clean and have everything you need. The den had a bar, a jukebox, instruments and plenty of space to hang out. The infinity pool was lovely and they also had very clean washer/dryers. Location is good, walkable to all the nice malls, the park and Petronas towers (if you can handle walking in the heat!). This hotel exceeded all my expectations.

Leisure Self

10/10

Exceptional

10 Feb 2023

Verified traveler

it was very pleasant

Partner

10/10

Exceptional

05 Feb 2023

Swee Sien

It’s was great

Leisure Self

10/10

Exceptional

31 Jan 2023

Ka Yan

Excellence stay

The hotel is 10 mins walk from the new Pavilion KL shopping centre so very central. There’s parking available at the hotel and at a very reasonable price. The hotel is very clean and very spacious. Staffs were all very friendly. Overall we had a very pleasant stay and will definitely stay here again if we are visiting KL.

Partner

8/10

Excellent

26 Jan 2023

Verified traveler

Nice stay

A pleasant stay at Capri KL; clean and well-maintained facilities. Very strategic location which is located close proximity to Bukit Bintang

Self

10/10

Exceptional

29 Dec 2022

Mew Yeen Lisa

Clean and spacious rooms. Quiet and cozy establishment. 5mins walk to Pavilion Mall and 10mins to the rest Bukit Bintang. Check in and check out was a breeze.

Leisure Partner