Name: Star Suites KLCC
Address: Star Residences No. 1 Jalan Yap Kwan Seng, Kuala Lumpur, 50450, MY

10/10

Exceptional

22 Jul 2026

Liying

Good location, right next to the twin tower, clean and spacious room,

8/10

Excellent

19 Jul 2026

James Aidan

Good location and all needed is on the building .l

10/10

Exceptional

19 Jul 2026

Alastair

Great place to stay. Super friendly staff. Only suggestion is there needs to be more power plugs in suite including beside bed

Partner

10/10

Exceptional

16 Jul 2026

David

An awesome location very near to the city center. Loved the pools and views of the city. Our room was clean and comfortable.

Family_with_children

6/10

Pleasant

12 Jul 2026

Simon

Include

6/10

Pleasant

10 Jul 2026

marium

The hotel was in a good location with halal food next door to it. The room was very big and spacious. At level 69 you could get a good view from the pool of the towers. However there were a few down points, no soap for the bathroom, i was advised by the receptionist we use the same liquid soap in kitchen and bathroom, second breakfast was very limited options with set menus. Would not recommend breakfast..The breakfast team put in a lot of effort however the hotel needs to have buffet breakfast with lots of options. Checkout was fine. When i asked receptionist to book me a taxi for the airport she told me to do it myself....

Family_with_children

10/10

Exceptional

02 Jul 2026

Grant

Excellent hotel in the perfect location in Kuala Lumpur. The room was spacious and well equipped. The gym and pools were superb. Also, very helpful and friendly staff.

Family_with_children

8/10

Excellent

01 Jul 2026

Nicholas

Overall, a very nice stay. Clean and very comfortable rooms, everything worked. Good service.

The breakfast was the disappointment. No buffet so they asked guests to preorder, then the next morning told me they didn’t have what I ordered. And it was mostly ordinary

The pools were great but full of disorderly kids

Great location

Partner

8/10

Excellent

28 Jun 2026

Juliet

We stayed 5 nights in a 2 bedroom Deluxe Twin Apartment on the 13th floor. My first impression was one of disappointment as the 'master' bedroom was actually where the twin beds were with a view and the double bedroom was a box 'room' as narrow as the bed and shoehorned in between the kitchen and bathroom, so no windows, bedside tables, clothes storage, nothing! There was only 1 bathroom and this was accessed with a Jack and Jill door from both bedrooms. In the big wardrobe in the twin bedroom were 4 hangers so for 4 adults travelling there was nowhere to unpack.
However the apt was clean and fully functional for what we needed. Location near the KLCC / Petronas Towers was great and there were 2 small supermarkets underneath. Easy-ish to walk from the subway with suitcases (10mins) although KL pavements are quite a challenge!
Pools were fantastic but there were no towels. The infinity pool (floor 69 - but really 55) wasn't that big and mainly full of people taking photos but for a quick dip in the unheated (?) water was fun. The main pool on floor 6 was amazing and enormous, equally chilly and shared by the 2 Star Suites apartment blocks and also Ascot apts.
There is a restaurant by the main pool which was great for an easy meal and the bar on the top floor by the infinity pool seemed to also serve food which looked nice.
I would stay again but probably have 2 x 1 bedroom apts as did feel cheated by the 2nd bedroom. However for the price it was a great base!

Family

10/10

Exceptional

26 Jun 2026

Leanne

One bed apartment was spotless and very comfortable. Great location being central in KLCC. Housekeeping didn’t seem to be that frequent.

Self

8/10

Excellent

24 Jun 2026

John

Nice units. House keeping was spotty. A bit of a walk.

Self

6/10

Pleasant

21 Jun 2026

Dr. Juliette Emily

The booking included breakfast only to get there and be told that breakfast was not included.

Family

8/10

Excellent

20 Jun 2026

Grzegorz

The stay was perfect: very good location, convenient rooms, laundry machine with drier, parking spot available as well. Easy check in and comms.
One drawback though: quality of the breakfast and preparation time- both unacceptable. Average 40mins to serve breakfast for 4. Usually there was alsway something different: chicken instead of shrimps, you could choose only one hot drink or get tea only as there wasno coffee at all. We prepaid breakfast but was able to trade it back because for this money you get so much better literally 3 mins outside of the building

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Priscilla

We stayed in 2 bedroom apartment, it was very spacious with two bathrooms. The views from our room were great.
There are multiple swimming pools to choose from, the view from the rooftop pool was extraordinary!
The gym is large and well equipped with an awesome view of the pool while you workout.
All the staff were friendly and helpful, we had no troubles at all.
The location is also great, walking distance to two big shopping malls, various restaurants and of course the fabulous Petronas Towers.
We had a fabulous stay, we absolutely recommend staying here!

Family

6/10

Pleasant

17 Jun 2026

Irfhan

A decent hotel but we did have a few issues. During our week long stay, there were 3 occasions where we were told that breakfast had ‘run-out’. This was after having ordered our meal the day before and arriving during our allocated times.

Was stunned to hear the kitchen staff tell us there was no bread! We had to raise this with management but not ideal considering breakfast were all paid for and we had nothing!

Towards the end of our stay the breakfast service improved but near the end there similar issues.

A decent hotel with good rooms and overall a very good service. I would recommend but they really need to sort out the breakfast issue.

Partner

10/10

Exceptional

16 Jun 2026

Fred

Excelente ubicación y hotel es super lujoso

Partner

8/10

Excellent

14 Jun 2026

Wilhelm

Everything else was good except for the breakfast. It was not a buffet. You made the order from a list the day before and booked a specific time slot. The food at breakfast was below mediocre. They didn’t even have coffee even though I had specifically ordered it the day before.

Partner

10/10

Exceptional

13 Jun 2026

Stacey

Stunning apartment with incredible views and all the amenities you need. The property was incredible also with a fantastic pool (x2), gym and restaurant. Pretty central to most tourist sites and landmarks and walking distance to the iconic towers. Staff were incredibly friendly and helpful and even accommodated any early check-in

Self

10/10

Exceptional

08 Jun 2026

Melanie

Great location. We stayed on two separate occasions here, within a period of a week. They stored our luggage so we could do a side trip. We did have an issue with the 2nd room, the shower wasn't working and the lovely lady at the front desk moved us to a different room, with no issues at all. The pool/restaurant staff on level 69 are so professional. We loved both the pools. Great suites and very convenient to KLCC, with great views of the twin towers from the pool.

Partner

10/10

Exceptional

08 Jun 2026

Kirsty

Well worth the money.
Large apartment with everything you need.
Walking distance to petronas towers and quick taxi ride to Bukit Bintang.
Both pool areas were top tier with great food and drink options.

Partner

10/10

Exceptional

08 Jun 2026

Maribel

It’s fantastic! Spacious. It has a full equipped kitchen. It’s like an apartment. Great place to stay. Great location. My view was the Petronas towers.

Family_with_children

10/10

Exceptional

05 Jun 2026

Josef

Amazing room, incredible views, helpful staff!

Self

2/10

Poor

05 Jun 2026

Sze Hwee

One word. Horrible.

Family_with_children

6/10

Pleasant

30 May 2026

Kathy

The location is good. The suite smell musty. We had to get the staff to spray the room out, open the windows and get the air conditioning running. The shower head has mold and needs a good cleaning. Kitchen needs a good clean up too.
There’s no cable or satellite tv, you have to use utube and the content is not current. No phone, you have to use WhatsApp to contact the staff for help with your issue and needs.
I understand we’re in a changing world but hotel services should have human interaction by phone either for emergency or basic services and oh my goodness a tv you can just turn on and watch something. Not good!

Partner

10/10

Exceptional

29 May 2026

Santiago

Everything was good except that if they can give more info about dinning or hotel amenities will be good, and a little bit more friendly

Partner

10/10

Exceptional

24 May 2026

Eva

Professional managed with well trained staffing and cleaning crews.

Conveniently located in KLCC center, walkable, close enough to the MRT, very clean, new, spacious, well maintained and managed amenities, quiet,

Excellent in all areas. 10/10 rating

Friends

10/10

Exceptional

11 May 2026

Carolyn

Great and convenient place to stay. All was great. Tip: Have Whatsapp ready as details and photos for using the aprtment were sent through Whatsapp. Also 200MYR room deposit cash was the easiest for International travellers like us. It was returned on checkout.

10/10

Exceptional

06 May 2026

Louise

Amazing apartment with all modern amenities - a full kitchen, large fridge and a washing machine. The bathroom was well appointed. The bed was vast and incredibly comfortable. The apartment was pristinely clean and quiet. I asked for a room with a view of the Petronas Towers and was given room 50-11 which had a fantastic view. There are 2 pools (one on the rooftop & a large one on the 6th floor). Both were really clean and well maintained.
The foyer was quite busy at times but the staff were very efficient and the checking in & out process was easy.
It is a very modern part of town with lots of high-rise buildings and not much local culture, but other than that, I would stay here again and would recommend it highly.

Self

10/10

Exceptional

05 May 2026

Russell

This place is perfectly nice. just important to remember it's an apartment hotel. if you are looking for apartment style accommodation, you will enjoy this place. ie. big rooms, washing machine kitchen. etc....

Self

10/10

Exceptional

29 Apr 2026

srikumar

Good

Partner

6/10

Pleasant

25 Apr 2026

Nada

Our room on the 29th floor had a view of the Petronas towers. The room was clean and we had two bedrooms. However, the bed in the second room was like a wheel in bed. Everytime I moved, it made a noise. I did not sleep well at all that night. Facilities are clean. Be mindful that you are in Malaysia and they like to use their bidets with extra splash so most public toilets are wet, even within the facility. Location to Petronas towers was good an easy 10 minute walk. We ate at the restaraunt onsite twice. The second time was not so good. Do not order their club sandwich. It was soggy, not toasted and had anything bareley on it. We also had a hamburger which was ok, order it medium at least. We had medium rare and it was virtually raw. Pools were nice, expecially on the top level, very pretty view from there. Price was good for 4 people, although I think I would upgrade to a nicer hotel if I ever did it again.

Family

6/10

Pleasant

22 Apr 2026

Polina

In overall good, but some workers behaviour towards customers isn’t as we were expecting from a five star hotel.

Partner

10/10

Exceptional

21 Apr 2026

Stephen N.

This is a very good hotel. The rooms were huge. To be picky: it will be nice to have some hand soap by the bathroom sink, a telephone in the room to figure out what the Wi-Fi password was (something I never did discover) and a do not disturb sign that did not fall off the door handle 100% of the time the door was opened closed.

Self

10/10

Exceptional

19 Apr 2026

Alison

Beautiful spacious room and perfect location

Partner

10/10

Exceptional

14 Apr 2026

Osman

Great Location

Partner

10/10

Exceptional

13 Apr 2026

Morgane

Amazing views of the Twin Towers from both the apartment and the swimming pool. The location is excellent, just a 6-minute walk from the Petronas Towers.

The only downside was the second bedroom, which didn’t feel like a proper bedroom. It was very small, with the bed taking up almost all the space and partially blocking the window. Unfortunately, this part was disappointing.

Family

10/10

Exceptional

10 Apr 2026

Liz

Amazing value for location and suite size. Wish I could’ve stayed longer. Lovely spacious suite with everything you could need, quiet and near the famous towers. Great value top notch.

Partner

8/10

Excellent

07 Apr 2026

JERMAINE

Best place in Malaysia!!

Self

10/10

Exceptional

06 Apr 2026

Nita

I love the location, it's perfect for my elderly mom safe and convenient.

Family

10/10

Exceptional

05 Apr 2026

Magnolia Lillah Golda

Very spacious and centrally-located unit with a peak of the Petronas Towers from the bedroom. It is very clean. It has a bedroom, separate living area, a kitchen and washer/dryer combo. The kitchen didn't have a microwave though. Also, the bathroom didn’t have hand soap.
Check-in was a breeze. Make sure to have 200RM for the deposit payable only in cash.
Access the roofdeck or the pool at night for a picturesque view of Petronas Towers.

10/10

Exceptional

04 Apr 2026

Steven

Great hotel with good location and very reasonable. Points to note: breakfast choices limited to about 5 different choices, no variation (One was chicken club sandwich and chips!). Room service sporadic - we only had two days out of 5 when they came in. Room towels are also used to take to pool, you only get one large one per person (and this has to be for your shower after too). Could do with more loungers round the big (67m!) pool.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Istvan

Good clean room, beautiful view over the city, great fitness facilities and pool area

Partner

10/10

Exceptional

27 Mar 2026

Noreen David

excellent accomodation, more than what we expected for the cost. will definitely come back!

8/10

Excellent

27 Mar 2026

Salvador

The property is great!! its beautiful, location, amenities, the swimming pools, everything is great!

Areas of improvements: it might be systems and processes for maintenance of the hotel

Family_with_children

10/10

Exceptional

24 Mar 2026

JERMAINE

Great place, no complaints!

Self

6/10

Pleasant

22 Mar 2026

Cynthia

There is a little customer service at this hotel.

Family

10/10

Exceptional

22 Mar 2026

Rohan

The experience is top notch apartment view and facilities 10/10

Family

10/10

Exceptional

19 Mar 2026

Francisco

Hotel was very clean and good location

10/10

Exceptional

17 Mar 2026

Teck Kim

Ideal location, easily walkable to KLCC. Great views from unit as well as rooftop area. Small issue with the AC not being cold in one room. Would recommend

10/10

Exceptional

12 Mar 2026

Dwight

Close to Petronas Twin Towers. Restaurants nearby.

10/10

Exceptional

08 Mar 2026

Mike

An amazing find in KLCC; great suite, spacious, fully equipped and very comfortable. The views from the top floor are incredible and a real bonus!

Partner

10/10

Exceptional

06 Mar 2026

Anthony

Great location. Nice and helpful staff. Very clean and very high end , it is a modern and comfortable place to stay. The pools and gym were excellent. I would recommend to people I know and I would stay there again.

10/10

Exceptional

05 Mar 2026

Kenneth

Phenomenal location around the city center. Tax test to the towers and great dining all around. I highly recommend.

Self

10/10

Exceptional

02 Mar 2026

Kristian

We had a wonderful stay at Star Suites KLCC and would happily return.

The view was absolutely stunning — waking up to the KL skyline and Petronas Twin Towers each morning was a real highlight. The oversized king bed was incredibly comfortable (easily one of the best parts of the stay), and the amenities in the apartment were modern, clean and thoughtfully presented. The space felt luxurious yet relaxed, and overall it was a fantastic base in KL.

There were just a few small areas for improvement. The kitchen had limited utensils, and while the tea selection was lovely, it was loose leaf with no strainer provided. A simple addition like that would have made a big difference. We also would have appreciated a compendium or even a small sign explaining where to find the pools, bar and other facilities — as first-time guests, it wasn’t immediately clear.

Our room key unfortunately locked us out four times, which was a little frustrating. The team did send someone up promptly to change the battery (which we appreciated), though an apology at check-in would have gone a long way.

That said, these were small things in what was otherwise a really enjoyable stay. The comfort, the view, and the overall quality of the apartment made it a wonderful experience. We’d definitely recommend it to others looking for a stylish and comfortable place to stay in KL

Partner

2/10

Poor

28 Feb 2026

Kristen

It is not a 5 star hotel recognised globally, only to Malaysian standards. The cutlery served in the kitchen dining was dirty with residual food on it. The staff at reception told me they are not trained. They offered complimentary breakfast and stuffed up the date and order. The kitchen staff were dishonest. There were multiple issues you would not expect from a 5 star hotel. They don’t even provide sugar or milk only loose tea bags (no strainer) and coffee. The facilities are nice but service is not equivalent to 5 star.

Family

10/10

Exceptional

13 Feb 2026

Charles

Fantastic location and rooms

Leisure Family

10/10

Exceptional

09 Feb 2026

Edwin

Good location

Leisure

10/10

Exceptional

24 Jan 2026

Kristen

Clean

4/10

Poor

19 Jan 2026

Gary

Staff quite rude

Partner

10/10

Exceptional

16 Jan 2026

Ryan

Spacious and clean.. nice location

Leisure Family

10/10

Exceptional

14 Jan 2026

chuong

The room was nice, the shower had good water pressure. Swimming pool was nice with a good view. Overall would stay again.

Leisure Self

10/10

Exceptional

13 Jan 2026

Chashmeen

I had a great experience at this hotel! I arrived an hour before check-in and my room was ready. I'm also grateful they were able to accommodate my request for a room with a view of the Pertronas Towers, it was the best. :) The location is perfect and the rooftop pool area has an even better view than any observation deck could offer. My only suggestion is to notify guests of the mandatory cash deposit upon booking as they informed me after I arrived (with no local currency but thankfully they accepted USD instead). Overall, the staff was great, the room was huge and I would recommend this hotel to anyone who wants to be in the heart of KL.

10/10

Exceptional

10 Jan 2026

Paul

great

Business Self

10/10

Exceptional

10 Jan 2026

Paul

great

Business Self

10/10

Exceptional

06 Jan 2026

Maria

Clean, good location and helpful staff

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Shane

Best place ..clean, near to tourist spot

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Hynek

Awesome new hotel complex with awesome views.

Leisure Self

10/10

Exceptional

08 Dec 2025

Melinda

Great room and fantastic pools and location

Friends_and_family Family

8/10

Excellent

06 Dec 2025

sharafat

It’s an apartment not tastefully furnished but it has the basics

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Sohie Won

The breakfast of this place needs to improve their sanitary standard.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Sohie Won

I would not recommend their breakfast. All the dishes are hand washed, not dish washer. People there cough while they fix goods. I don't see anyone washing their hands before or after they deal with dishes. The contents of breakfast menu was very very limited.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Malinder

Good comms before arrival, staff at reception were welcoming. Good location. I chose an apartment vs hotel for convenience eg laundry.

Apartment was ok re space and amenities but layout of second bedroom was poor. A double bed was squeezed into a tiny space with no room to move around it and no storage space at all.

Breakfast had limited continental options and small seating area. Very disappointing given the hefty price charged. They ran out of basic items like wholemeal bread and you had to constantly ask for replenishments as there were only two staff available. One staff member was very helpful and courteous, the other seemed inexperienced, irritated about being asked for service and lacked initiative. There was no advertisement of options like eggs e.g I saw one guest get a freshly cooked omelette from the back while the buffet only had boiled eggs. I was aghast to learn that specialty coffees such as cappuccinos would be charged extra when these are offered as standard at most hotels.

The highlight was the pool and gym which were excellent esp the views. I recommend the gym is open 24/7. I also recommend that orders from the bar/restaurant can be charged to your room and drinks served in glass not plastic as there is security around and the complex seems not to attract problematic guests.

There are plenty of wonderful places to stay in KL so I would look elsewhere.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Angelita

Amazing! The room is spectacular with a view of the Petronas Tower! I would definitely stay here again!

10/10

Exceptional

01 Dec 2025

CJ

The room was clean

Partner

10/10

Exceptional

30 Nov 2025

Valentina

Clean and comfortable room

Business Self

10/10

Exceptional

28 Nov 2025

Simon

Well appointed rooms, would deffo stay again

Leisure Friends

10/10

Exceptional

27 Nov 2025

Lowell

The room and building are fantastic. The bed was huge and comfortable. We made good use of the washing machine. The view from the room and top deck is worth a look - and it was nice to be able to take a cooling dip in the pool. We didn’t need the kitchen but the extra space with couch was a nice break.

Tip: The left switch outside the bathroom controls the hot water for the shower - missed that first time through.

Easy walking distance to Petronas towers - enjoyed the water show. Longer walk to KL tower - the adjacent ECO tree top walk was fun - series of hanging bridges with about a dozen monkeys playing in them as we arrived.

10/10

Exceptional

25 Nov 2025

Georgeta

Me and my husband decided to travel around south Asia and KLCC was one if the stops. OMG ! This place is amazing, so close to mist of the attractions, from the 69th floor you have an amazing view of the twin Petronas Towers. Our apartament had a great view, living room, kitchen with everything you needed and the most important a washing machine which is a gold mine when you’re travelling . So overall we were very pleased 😌 with this accommodation.
Thank you Star KLCC for having us.

Leisure Partner

10/10

Exceptional

22 Nov 2025

neoh

Nice view

8/10

Excellent

20 Nov 2025

Tola

The room is clean my booking doesn’t come with breakfast in the the room have washing machine I can do my laundry!

Partner

10/10

Exceptional

20 Nov 2025

Andy

Very classy

Business Self

8/10

Excellent

15 Nov 2025

Ben

Property was great with loads of great amenities

10/10

Exceptional

10 Nov 2025

Divya

We had a great stay at star suites
The rooms were nice and clean
There was ample amount of space in the service apt
It is located in a great area with 5 mins walking to Petro is twin towers , there is grocery stores just downstairs ..lots of food options nearby .

Leisure Friends

10/10

Exceptional

09 Nov 2025

Jui-Yi

Amenities were great

6/10

Pleasant

08 Nov 2025

Salmy

The rooms were fine and clean, the kitchen well-stocked, the location fantastic. The bathroom tiles need to be regrouted - a lot of black spots between the tiles. They also need to provide softer pillows. kinda small and hard.

Friends_and_family Family

6/10

Pleasant

07 Nov 2025

Jirong

Worst breakfast, unhealthy food, supposed to open 7:30 but food not ready until 8

No water heater and other usage info in the room. Have to rely on Whatsup.

Messaged the property via hotels.com many times and no response.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Andrew D.

Great place. Centrally located to many must see places. Great staff

Partner

8/10

Excellent

05 Nov 2025

Troy

Friendly staff, lovely pool,

Leisure

8/10

Excellent

05 Nov 2025

Max

Room was clean

10/10

Exceptional

02 Nov 2025

Jeanie

Clean, spacious room. Great location!

10/10

Exceptional

01 Nov 2025

Prem

Excellent

10/10

Exceptional

29 Oct 2025

vijay

Good breakfast. Excellent location. Central.

8/10

Excellent

28 Oct 2025

Stephanie

The fact that I got a washing machine with the suite was fantastic!

6/10

Pleasant

25 Oct 2025

Jawad

Everything else was great, except that one of the security guards at the swimming pools was being rude to my wife. I did complain about it to the Star residence centre management, but there was no follow-up.

Leisure Family

4/10

Poor

16 Oct 2025

Edy

No toilet tissues even after asking, very worn cooking pots. Not very walkable.

Leisure Family

10/10

Exceptional

05 Oct 2025

chen

clean

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Mustafa

Very well kept rooms and very friendly staff!!

8/10

Excellent

21 Sep 2025

Nial

Good location no housekeeping

Great location apartment nice. However we put the make up room sign on the door and the room was not made up.

Partner

4/10

Poor

09 Sep 2025

David

Did like the location.
Did Not Like, The Cats, The Missing Items from the Inventory, The Faulty Air Con, The length of time it took to fix Tripped Electric Sockets,The Litter around the Pool Area Level 69.

Leisure Family

2/10

Poor

09 Sep 2025

Gareth

Looks good from the outside.

Leisure Family