CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Flamingo By The Lake Kuala Lumpur

Kuala Lumpur · Malaysia

Tasik Ampang, Jalan Hulu Kelang, Ampang, 5View location

6.4/10Good294 Reviews
Cleanliness6.6/106.6
Service6.8/106.8
Comfort6.4/106.4
Condition6.2/106.2
Location6.0/106.0
Neighborhood6.4/106.4
Value6.4/106.4
Amenities6.4/106.4
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Flamingo By The Lake Kuala Lumpur

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy Italian cuisine at Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Planning an event in Ampang? This hotel has 11430 square feet (1062 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 228 air-conditioned rooms featuring minibars and plasma televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.

Read more about this hotelShow less

A stay at Flamingo Hotel by The Lake places you in the heart of Ampang, a 5-minute drive from Petronas Twin Towers and 5 minutes from Suria KLCC Shopping Centre. This hotel is 5.4 mi (8.7 km) from Ampang Point Shopping Centre and 8.4 mi (13.5 km) from National Zoo.

Make yourself at home in one of the 228 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ampang? This hotel has 11430 square feet (1062 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Car required Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 6:00 PM.
    • A car is required for transportation to and from this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately MYR 25 for adults and MYR 25 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

KPJ Ampang Puteri Specialist Hospital 0.6 km / 0.4 mi
Ampang Point Shopping Centre 0.7 km / 0.4 mi
Taman Tasik Ampang Hilir 1 km / 0.6 mi
Gleneagles Kuala Lumpur 1.8 km / 1.1 mi
Royal Thai Embassy 3.2 km / 2 mi
Ampang Park 4.1 km / 2.6 mi
Prince Court Medical Centre 4.8 km / 3 mi
Royal Selangor Golf Club 4.8 km / 3 mi
Masjid Jamek Kampung Bahru Mosque 6.1 km / 3.8 mi
Petronas Twin Towers 6.2 km / 3.9 mi
KLCC Park 6.2 km / 3.9 mi
Kuala Lumpur Convention Centre 6.3 km / 3.9 mi
Hospital Kuala Lumpur 6.4 km / 4 mi
Kuala Lumpur Forest Eco Park 6.9 km / 4.3 mi
Suria KLCC Shopping Centre 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 228
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 30 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • GardenExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Children’s swimming area: 1
  • Breakfast
  • À la carte lunch
  • À la carte dinner
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE PREMIERDouble or Twin • DELUXE PREMIERDBT.DX-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    Double or Twin DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PREMIERDOUBLE • DELUXE PREMIERDBL.DX-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    DOUBLE DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flamingo By The Lake Kuala Lumpur

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Flamingo By The Lake Kuala Lumpur

6.4
Good
294 Reviews
Cleanliness
6.6 /10
Service
6.8 /10
Comfort
6.4 /10
Condition
6.2 /10
Location
6.0 /10
Neighborhood
6.4 /10
Value
6.4 /10
Amenities
6.4 /10
100 reviews shown
8/10
Excellent
15 Jun 2026
Muthukumar
Not bad. value for money may be.
Partner
2/10
Poor
12 Jun 2026
Muthukumar
The shower not working well. No hot water in the shower.

They don’t make the room on time and saying too many checkout so housekeeping missed or slow.

Not worth in simple.
Partner
8/10
Excellent
20 Nov 2025
Rahilah
Clean room. Location wise. This was our 2nd time staying at the hotel.
Leisure Family
4/10
Poor
27 Oct 2025
SEE
No in house telephone for wake up call
Business
8/10
Excellent
07 Jul 2025
Garry

You get what you pay for.

It was nice and cheap only around $70 a night. It served its purpose on a much longer 6 week holiday around South East Asia.
Friends_and_family Family
8/10
Excellent
18 Mar 2025
Willie
Conveniently located for my purposes
Leisure Self
10/10
Exceptional
23 Jul 2024
Adrian
tel lines dont work, a/c not working well. TV has 5 local channels. no hand tissue and toilet rolls
10/10
Exceptional
28 Jan 2024
Malcolm
Need 4 x coffee and 4 x creamer daily. Televisions need updating.
Leisure Partner
2/10
Poor
26 Nov 2023
Sean
I booked two rooms, non of the rooms were ready (An hours wait for each room) The front office staff informed me that previous guests were late checking out. I was informed the would give us an upgrade, this was not done. There were multiple guests who had to wait, as their rooms were also not ready.

Weak management not ensuring guests check out on time, led to other guests having to wait

At breakfast I had to ask for plates, napkins and for the buffet to be refilled (Most of the food was finished) There was no butter, no rice, no noodles, what was there was cold. I initially thought I was late for breakfast, this was 09:15, breakfast finished at 10:30.

We checked in for breakfast at the cashier desk, one room came with breakfast (Pre booked) and the second room would pay for breakfast. This was no issue until, another member of staff chased us around the buffet with the book, asking us what room, we need to pay despite already doing this, I was embarrassed.

Whilst eating breakfast, the same female member of staff who followed us around the buffet started to shout at another member of staff at the back of the restaurant.

I appreciate hotels can be busy and I know things don’t always run smoothly, however too many issues prompted my negative review.
Business_and_leisure Family
2/10
Poor
07 Mar 2023
Farah
I had to bring my own luggage out of the car and into the room. Breakfast was terrible. The sink in the bathroom had so little water making it hard to use
Business Friends
2/10
Poor
02 Feb 2022
Verified traveler

Worst Hotel

Worst hotel i had ever stayed. Old amenities in the room. Either aircond problem or toilet problem.Not well maintained at all.
Friends_and_family Friends
8/10
Excellent
13 Sep 2020
Shirley
Toilet water pressure very slow but overall and the bed superb
Leisure Partner
6/10
Pleasant
22 Dec 2019
Verified traveler
Bunyi bising kenderaan
Partner
8/10
Excellent
09 Nov 2019
Verified traveler
The pool hours could or should be extended

Otherwise good service
Leisure Self
2/10
Poor
22 Oct 2019
jENNY
DISAPPOINTED IN EVERYTHING! NOTHING SEEMS RIGHT WE CHANGED TWICE FOR THE ROOM
Leisure Family
6/10
Pleasant
19 Oct 2019
Verified traveler
Although generally good, it is an old hotel.
Business_and_leisure Partner
8/10
Excellent
11 Oct 2019
Verified traveler
View is good
Facilities not up to date
Friends_and_family Family_with_children
6/10
Pleasant
01 Sep 2019
Verified traveler
Overall is acceptable, but the condition of the hotel is kind of old.
6/10
Pleasant
19 Aug 2019
Verified traveler
The toilet was unable to function well.
Leisure Family
4/10
Poor
13 Aug 2019
Verified traveler
Old hotel. The smell is not good. Bathroom bad
Leisure Family_with_children
4/10
Poor
07 Aug 2019
Verified traveler

Cleanliness

Not so good, found a few live cockroaches in the toilet
Friends
6/10
Pleasant
06 Aug 2019
Verified traveler
NOTHING TO LIKE & NOTHING IS UNIQUE.
THE PLACE IS SO RUN DOWN
Friends_and_family Family
8/10
Excellent
08 Jul 2019
Verified traveler
view of the lake
Leisure Partner
8/10
Excellent
27 Jun 2019
Verified traveler
Nice view.. Relaxing..
Leisure Self
6/10
Pleasant
25 Jun 2019
Verified traveler
no comment
Business Partner
8/10
Excellent
05 May 2019
Ciku
Lake view and privacy
Leisure Friends
4/10
Poor
05 May 2019
Mohamad
The electricity were cut off for a few hours.
Leisure Partner
8/10
Excellent
22 Apr 2019
Verified traveler
Hotel kotor dan seperti sudah lama tidak di selengara. Kolam mandi kotor
6/10
Pleasant
21 Apr 2019
Verified traveler
Strategic location
2/10
Poor
12 Apr 2019
Verified traveler

Bad hotel

Old run down condition . Dirty toilet . Water pressure not strong . Water not hot enough.....
6/10
Pleasant
08 Apr 2019
Verified traveler
Location near town
Business Self
10/10
Exceptional
08 Apr 2019
Verified traveler
Nice place
Leisure Friends
8/10
Excellent
31 Mar 2019
Anonymous
I booked a deluxe room but was assigned to a superior twin room that's very smelly. I asked them if they could change my room to another one. I was okay with superior but just can't handle the smell of cigarettes. The staff was very helpful and upgrade my deluxe room to the chalet.
Leisure Partner
10/10
Exceptional
24 Mar 2019
Verified traveler
good services
Business Family
6/10
Pleasant
14 Mar 2019
oliver
the hotel was quite far and the hotel has no cleanliness and there were roaches...
4/10
Poor
25 Feb 2019
Verified traveler
Hotel quite o
8/10
Excellent
15 Feb 2019
Verified traveler
Dibahagian 'Exit' basement parking, turun dari bonggol selepas palang, jalan dibahagian kanan terlalu rendah sehingga menyebabkan kereta sy terhentak kuat..
Business Family
2/10
Poor
05 Feb 2019
Verified traveler
we went at 12pm to let front office know we needed a connecting room and not facing the road.The front office on 4 Feb said ok.By the time we went to check in at 2.30pm rooms were not ready keycards were not ready.For someone who works in the hotel myself I find this really unacceptable.They couldn't even care less!!Need big time improvement!I went early to make sure but nothing went right!
6/10
Pleasant
05 Feb 2019
Verified traveler
Average it was good
8/10
Excellent
03 Feb 2019
Lakhvinder Singh

Value for Money & Nice Hotel at the fringes of KL

We were there for a wedding and put up only for one night but we have stayed here before. We like that the place is quiet. Best get the rooms facing the lake as they got a good view. The other rooms are facing the older wing of the hotel (houses a spa). It is a dated property but it is well maintained. Location is excellent as it is near shopping complexes and near to the Akleh highway so you can get to KL town center in a short while.
Family
8/10
Excellent
02 Jan 2019
Verified traveler
Waiting time for check in is to long. I'm waiting for the room to be ready almost 1 and a half hour. I'm waiting because of reception staff telling me i wanted double bed i have to wait half or one hour time. But when i'm waiting for so long i'm try to ask again. Then only o got by room. But unfortunately they still gave me king bed. So what the point. I only enjoy with a really friendly housekeeping staff.
2/10
Poor
23 Dec 2018
Kevin

Nightmare at flamingo hotel

Room is old & dirty, no tooth brash and toilet floor mat are given. Function music too loud until 1120pm ..that is not the worst.. No parking for guest request to park their car. I parked valet parking... 1205am call me to move to carpark .. I drove into carpark there isn't any lot. WT... Woke me up.. ..what happened to this hotel...OMG
Partner
4/10
Poor
17 Dec 2018
Verified traveler
Requested for a Delux room with king or queen bed what was given twin bed join together... stated as King bed check-in not as stated.....
6/10
Pleasant
12 Dec 2018
Verified traveler
interior facilities no in good condition, i.e sink, wall light, curtains, pillow etc..
8/10
Excellent
25 Nov 2018
shahzad
nice hotel and clean and silent area
8/10
Excellent
14 Nov 2018
Maniam
Nice. Quite and pleasant.
2/10
Poor
11 Nov 2018
Eddie
The worst stay ever! Room was smelly, staircase dirty. Toilet flushed water which was brown. TV only had one channel. Hotel by the “lake” filled with rubbish. Staff were apologetic and tried to be helpful but the general condition and upkeep of the hotel was very poor. Expedia should not be promoting this kind of hotel to visitor as the overall impression is very poor.
4/10
Poor
06 Nov 2018
mohdfadli
we book for the queen bed room, but we get double single bed...
8/10
Excellent
04 Nov 2018
elise
The Best Lake Inviroment in Town!!!
Good Buffet Breakfast served and All Good Staff Very Excellent Good Job.Thanx for Front Office staff,Housekeeping Staff,Good Security,Maintainance Staff, F&B,Cheff and Kitchen Staff for Excellent Job.
But Aircond Not Cold,Room and Toilet feel like stay in year 90's hotel.Hope will Upgrade in future.Good Luck!
4/10
Poor
02 Nov 2018
Zam
Some facilities in the room quite not good, water slow to be heated, and we got to change to a new room. iron room and pool's toilet scary to be used,but the pond view is nice.
8/10
Excellent
29 Oct 2018
Verified traveler
Not much around the area since it's right off the expressway, but if you're looking for a peaceful night in a decently-priced hotel with the nice vibe, this is a good place.
4/10
Poor
24 Oct 2018
Imra
Room dirty, dusty n run down.
Toilet flush faulty.
No wifi though it was publicised there is.
On line pictures very misleading.
8/10
Excellent
19 Oct 2018
Keytoe
Quite nice hotel nearby downtown KL with reasonable rates. Only parking lot is a bit problem. The basement car park is very limited especially during weekend. Had to park under the tree at the chalet area. Also no lift from basement car park to lobby (at least), which makes it hard to load/unload stuffs from/to car.
2/10
Poor
07 Oct 2018
Silhambarasan

Poor customer service.

Not nice experience. Kindly improve the service better in future.
8/10
Excellent
10 Sep 2018
Verified traveler

Worth the money and near to town

Was granted early check in and hotel was near to town.
6/10
Pleasant
30 Aug 2018
Yang
just so so
6/10
Pleasant
28 Aug 2018
Dita

Clean

Too many funerals in This hotel
Family
8/10
Excellent
22 Aug 2018
Verified traveler
Amazing to stay, nearby town
Family
6/10
Pleasant
21 Aug 2018
Rozyanna

Nice place with bad maintenance

I like the ambience of the hotel, but the facilities are quite bad. The plug point at the dressing table and mainhall is not functioning, the mini bar is not functioning too. We just stayed for a day, so no time to wait for the maintenance to get it fixed. The pillow is not fluffy.
Family
6/10
Pleasant
11 Aug 2018
Verified traveler

Need to refurbish

It’s very scary hotel, the lighting is bad and the very very run down.
4/10
Poor
07 Aug 2018
David

Room service and cleanliness poor

Aircondition old n leaking n noisy
Curtains so dusty full of allergence
6/10
Pleasant
23 Jul 2018
Norazami
Wifi cannot being use
10/10
Exceptional
18 Jun 2018
Joyce

Nice hotel with affordable price, peaceful stay

Overall the hotel is good, nice lake view, bed is comfort. Although there are minor issue here and there, but staff are all helpful and prompt to action even though they still have to work during raya celebration, big thumbs up. And hopefully the hotel can do a little bit more renovation in the near future.
4/10
Poor
17 Jun 2018
Ibrahim
Bad smell
Cockroaches inside bathroom
Pillow smells very bad
Family
6/10
Pleasant
04 Jun 2018
Hamidah
One incident that was good, they returned my wallet that was accidentally dropped under the bed.. thank u for the honesty...
Friends
6/10
Pleasant
26 May 2018
Verified traveler
I booking one king bed but i received two single bed. Very sad
2/10
Poor
01 Apr 2018
QASEH

SERVICE TO BAD!

ONCE WE ARRIVED AT THE HOTEL, NO ONE WELCOMING US.EVEN THE RECEPTIONIST NEVER SMILE AND GREET US. I BOOKED FOR DELUXE ROOM WITH ONE KING BED. THE RECEPTIONIST GIVE ME THE ROOM KEY. UNFORTUNATELY, HE GAVE ME SINGLE BED ROOM. I WENT TO THE COUNTER AND ASK FOR THE ROOM THAT I BOOKED. HE SAID \"EVEN U BOOKED THE ROOM, IT STILL SUBJECT TO AVAILABILITY. AND ROOM FOR KING BED NOT AVAILABLE\". I FELT SO FRUSTRATED. AFTER A FEW MINUTES OF ARGUMENT, THERE WAS A MAN CAME OUT FROM THE OFFICE AND ASK MY PROBLEM, HE THAN MANAGED TO GET ME THE ROOM.
THE BED AND THE PILLOW ARE NOT SO COMFORTABLE, THE WIFI SO SLOW, AND YOU CANNOT DO THE JOB USING THE HOTEL WIFI. THE POOL ALSO SO DIRTY.
6/10
Pleasant
31 Mar 2018
Verified traveler

Bad Services

Reception Bad Services
Room Cleanliness dirty
Family
4/10
Poor
26 Mar 2018
Raja Muazam Shah
Reception To Slow..
Room so dirty
Family
8/10
Excellent
18 Mar 2018
Verified traveler

Hotel Flamingo experience

This hotel facilities quite good with its excellent services and convenient room stay.
4/10
Poor
10 Mar 2018
Verified traveler

No water

Chalet ...air cond problem. Floor sticky.

Room..floor not clean

No water supply in the room
6/10
Pleasant
19 Feb 2018
Brian

Hotel needs extensive upgrading.

This hotel like a lot of others in Malaysia needs to be upgraded the wall are concrete and in the humid climate of Kuala Lumpur they get mold on them and could do with a coat of paint. The internal walls are similar as are the walls in the rooms otherwise the services were up to standard.
8/10
Excellent
12 Feb 2018
shah

nice n good to stay

easy acces to nearby facilities and service like bank restaurant shooping mall public service like cab and buses..its only take u about 10minute to city centre such as twin tower klcc..pavilion shoping centre and other shoping mall..its a good hotel to stay for busibess or holiday..its also close to national zoo wherw u can bring yr family to visit the national zoo and u also can go up to genting highland one of the popular holiday destination
8/10
Excellent
05 Feb 2018
Nor'Ain
The children happy with the pool & place..The problem only the open hour of grocery store..
Family
6/10
Pleasant
03 Feb 2018
Verified traveler

Nice hotel with swimming pool

My childrens Happy with swimming pool, they love it
10/10
Exceptional
29 Jan 2018
Melvin

Perfect Location

Worth the value and suited the purpose of staying and visiting places which were all located very nearby the hotel.
6/10
Pleasant
28 Jan 2018
Seon Ah

Very old hotel...

It’s very old hotel. Bathroom and room
door need to be replaced since it’s really looks worn-out. Staff are pretty nice. Bedding was clean. Breakfast was very bad... It’s good for a one night stay if you have some
business around that area.
Family
6/10
Pleasant
28 Jan 2018
Sha

Improvement

-Wifi connection was so bad at the chalet area
-found 2 cocroaches in the bathroom
-aircond not working,thanks to the well functioning fans
-no day curtain at the door,connected to the balcony.especially when your room at level 1,anyone walking at the lake can directly see u
-calm & quiet surrounding at chalet area,except the noise from the upper floor (maybe room renovating)
4/10
Poor
21 Jan 2018
Adrian

Pictures and room does not match.

Upon entering the room was greeted by a scent used to masked cigarette smoke although I requested for a non-smoking room. (Seems to me they do not designate non-smoking rooms from smoking rooms.)

Tried to turn the air-conditioner on, but the remote wasn't working all that well. Had to smack it a few times to get it working.

Partner
6/10
Pleasant
18 Jan 2018
Verified traveler
Earlier I've compared the room price by using TRIVAGO and it's straight away directed me to EXPEDIA..
I don't know how the system updated that I'm requested for extra bed and I've to pay extra RM60 for it but when I'm checked in, we only get the room with 2 single bed that's combined together.
I checked in with my husband and my 2yo son, than can u imagine how did we spend the night sleeping on a bed that has a space in the middle with a 2 year old child? The room rate also excluded the breakfast
2/10
Poor
16 Jan 2018
Jamie

Worst hotel stay ever

The room is not clean at all, toilet accessories are not working, very dirty tiles in the toilet, room service was extremely terrible, no staff was on duty, couldn't wait to check out on the next day.
2/10
Poor
12 Jan 2018
Marlboro

Dirty and noisy room

Was horrified to find out numerous of cockroaches came out from toilet hole and room port hole. Have to use A4 paper to cover the holes to prevent more cockroaches from climbing out.

Air con in room emit loud sounds. Seem like ages air con never been service. My kids cannot sleep due to that sound and the sight of cockroaches. Room condition are poor with limited amenities. We immediately call the front desk to check if they can offer us another better room in the other building but was told fully booked. We even ask if we can pay additional money to upgrade to family room but the staff told us to check the next morning.

We decided to book thru Flip Key immediately for our next day stay and forfeited our next day stay at this place. Never again we will step in that place.





8/10
Excellent
07 Jan 2018
Verified traveler
comfort& cleanliness but the wifi cannot connected
6/10
Pleasant
05 Jan 2018
Verified traveler
nice but it need an upgrade and need to look into the condition of the rooms such as stain on bedsheet,curtain not hook,window letch broken etc
6/10
Pleasant
30 Dec 2017
Mohamed Fahmy
My mom fell in the toilet as there was no toilet mat.
Family
6/10
Pleasant
27 Dec 2017
my

Need to more development on lake, may be can fish

Lake is good but not enough developed, May be can provide more activities near lake such as fishing. May provided kious or playground for kid. May be can plant or garden around that pond. This hotel is suitable with value of money you spend.
4/10
Poor
23 Dec 2017
Verified traveler

Poor maintenance

The air-conditioning water keep on dripping to the floor and I almost fall due to slippery floor. Another patron also complaints about similar problem. I left without staying on for the night.
4/10
Poor
18 Dec 2017
Verified traveler

Room problems

I got room 229, the air conditioning is leaking, already asked to change room but the staff refuse to manage on that matter. Till the day i checked out, the aircond is still leaking.
10/10
Exceptional
17 Dec 2017
Nursyafinaz

Old Building but Best Option for a Stay in Ampang

Our stay was very pleasant, staff are friendly and very quick process for check in and check out

You can get your foods within 5mins walk to Ampang Point area, variety of foods is there from Sushi to Nasi Kandar lol

City is just within 10mins drive. Highly recommended when the promo is up.




6/10
Pleasant
16 Dec 2017
Shirley
Chalet condition really very bad and surrounding lake not well maintance.
6/10
Pleasant
24 Nov 2017
Verified traveler
Not so good
Family
10/10
Exceptional
17 Oct 2017
Iska
Nice and clean rooms plus friendly workers
Family
8/10
Excellent
27 May 2017
a

Nice hotel. Spacious room.

I was there a work stay. Was in the room the whole time. The food was good but the housekeeping ppl didnt take my food tray outside my door innce day 1 up til the day i checked out. But other than that, i had a pleasent stay.
6/10
Pleasant
01 May 2017
yatie

Nice location

Hope room cleanliness will improve. Other than that I'm satisfied
6/10
Pleasant
09 Mar 2017
murale

good and clean

the stay is good and pleasant but only bothering is the highway next to the hotel is annoying and discomfort to sleep. otherwise is nice place to stay
8/10
Excellent
26 Jan 2017
Noreen

The Only suites by the lake

Front Office staff on duty named Fiza was pleasant and warm welcome. I arrived late due to massive traffic jam and heavy rain. She had made my hectic day turns wonderful as she had upgraded our room to suites. Overall cozy place and spacious room fronting the lake. Just an \"odour\" in the room had discomfort me to enjoy the lovely room.
4/10
Poor
11 Jan 2017
Verified traveler
- No wifi in room and lobby, was told the wifi not working!
- Room air-con not cold and noisy!
- Breakfast not included, additional RM28/person!
- Despite I have fully paid online before check-in, they still wanted me to pay RM200 deposit and will return when check-out. After the payment, they gave me the receipt and wanted me to sign on it! I told the hotel staff, they should sign on the receipt instead of me, but was told it is their management instruction and their standard practice! Very funny!!
8/10
Excellent
06 Jan 2017
Kasmah

Convenient and quiet hotel

We have always like to stay here as it is near the highway and away from traffic jam and shopping and eating places are within walking distance. The problem is the hotel needs a face lift. The toilet in the room are leaking and there are no extra pillows. The wifi password was difficult to connect and had to be changed every day. It used to be quite easy to connect and lasted all day. But this time it was disconnected by midnight and we had to reconnect again all the time. Quite inconvenient. The staff was nice and helpful. We would like to stay there cos it is convenient for us and helpful staff but the room we had really need some facelift. Otherwise all is good.
Partner
4/10
Poor
05 Jan 2017
Asrulnizan

Smelly and uncomfortable.

Overall was a bad experienced for me. I found few cockroaches in the room. And will never go back again to this hotel. I also had an issue with the parking. Worst hotel i ever stay.
6/10
Pleasant
30 Dec 2016
khairul

quiet n fresh area

Not really actractive..just stay n relax.
But nice view facing lake.

Location & surroundings

Flamingo By The Lake Kuala Lumpur
Tasik Ampang, Jalan Hulu Kelang, Ampang, 5, Selangor Darul Ehsan, Malaysia

Explore the mapShow on GoogleWebsite

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Flamingo By The Lake Kuala Lumpur

24 hotel photos