Name: New Wave Ampang Point Hotel
Address: No 16 Jalan Mamanda 5 Ampang Point Taman Dato Raza, Kuala Lumpur, 68000, MY

2/10

Poor

05 Jun 2022

Verified traveler

I can't stay at all. I arrived there but no more room for me. Such as liar.

Friends_and_family Family

6/10

Pleasant

16 Jan 2020

Verified traveler

No freezer

Leisure Family

6/10

Pleasant

24 Dec 2019

Verified traveler

Smoking

Smelly. Don't allow customer should not allow to smoke

Friends_and_family Family

4/10

Poor

25 Jul 2019

Verified traveler

Front desk was rude and asked me for a passport when I'm a Malaysian

Business_and_leisure Self

6/10

Pleasant

20 Jan 2019

Verified traveler

Noisy

There are small cockroaches on the floor. The staff are talking too loud and can clearly hear what they are saying.

8/10

Excellent

24 Nov 2018

Biyiem

Car park is problem

2/10

Poor

06 Nov 2018

Verified traveler

Angry Owners.

They took 50 MYR instead of 20. They took extra tax , 10 MYR a day. Cheetars. And they were always angry faces to all customers.

10/10

Exceptional

24 Oct 2018

Verified traveler

Amazing location, so much good food nearby. Plus I went to the embassy in time, it’s perfectly located

6/10

Pleasant

10 Sep 2018

Justine

Good budget hotel.

A good budget hotel and value for money. Location is convenient too.

6/10

Pleasant

02 Sep 2018

Verified traveler

Cleanliness

Cleanliness not that good maybe not properly supervised by the management. See the photo attached

Family

10/10

Exceptional

30 Jul 2018

mohammad shafei

Nice

Family

8/10

Excellent

30 Jul 2018

Nik

Nice hotel close to shopping area

Its was a good hotel in terms of cleaniness,pricing and nearer to shopping area except parking space problems.They dont provide parking space at all.

4/10

Poor

17 Jun 2018

NGA

Bad impression!

There's no bottles of water provided. Attitude of the staffs really not showing politely. What I can said is \"I'm not recommended to others\" :-(

Family

10/10

Exceptional

15 May 2018

Suraiya

convenient

Clean and comfortable. Near to Shopping Mall, Ampang Point and Arab shops. Easy to find food. Can consider safe to park vehicles due to 24H restaurant just nearby and the area have many street lamp post.

Friends

8/10

Excellent

20 Apr 2018

Raja Muazam Shah

very nice hotel

nice

Partner

6/10

Pleasant

16 Mar 2018

Verified traveler

Good hotel but poor customer service

The cashier/front desk lady is so rude and looks so mean. She needs to be fired. She dont know about treating customers and talk bad about customers to to her guy in her language. Worker is uneducated. Good for a cheap hotel.

Family

6/10

Pleasant

04 Dec 2017

Verified traveler

Overall is average as just worth for hotel budget. But frontline services totally bad. How can receiptionist tell me to take the tv and air conditioner remote when i arrived at counter to check out?bad experience :(

Family

6/10

Pleasant

04 Sep 2017

Azmi

Our stay was so-so

Pro;
Spacious & a bit comfortable.
Got 1 queen & 2 single - comfortable for 5 of us.
Strong wifi.

Con;
Only got 2 towel, 3 small soap.
Bathroom door spoilt.
Water heater not functioning.

Just ok for sleep.

Family

6/10

Pleasant

25 Jul 2017

Verified traveler

As long as able to rest

When we arrive, the receptionist said the room was fully booked. So they transfer us to other hotel, which they said under the same management.

Family

8/10

Excellent

11 Jun 2017

Rafidah

The room is ok n comfortable

Family

10/10

Exceptional

23 May 2017

rakesh

Best Hotel for Stay

We stay in Hotel almost 3 nights.Room was totally clean.Good Experience to stay here.

6/10

Pleasant

11 May 2017

Jacklin

Just a cheap stay hotel. Can't expect much

Parking is a huge problem in that area. The area is located beside a restaurant with many foreigners from Arabs. It's a cheap hotel for cheap stay. The water supply in the toilet is slow. TV connection is poor too with noisy running air-con at night.

10/10

Exceptional

08 May 2017

jenny

Nice hotel Centre in town

Very good service n excellent services
Very clean room n comfortable to stay such a wonderful hotel

8/10

Excellent

05 Apr 2017

Verified traveler

Near shopping area, easy to get public transport. Privacy room. Easy to get food.

4/10

Poor

30 Mar 2017

Verified traveler

The floor was dirty. Can feel lot of dust when i step on the floor.

4/10

Poor

11 Mar 2017

Fitri

Not worth it

The check in was slow. Need to check this and that. I booked for queed bed but they give me twin bed. Air cond was so bad.

6/10

Pleasant

06 Mar 2017

Shakila

This hotel switched off the Electric box that controls power supply in my room at 12.30noon to chase me out. On thia PArticular booking they simply moved my booking to their sisters hotel property just because the rude indian lady at the reception dislike me. I was told tht my name are blacklisted due to old CAse where i asked the indian lady staff to apologise for being rude to me

Family

2/10

Poor

24 Feb 2017

Henry

Do not put too much expectation

Booked and paid a room for 3 nights, checked in late on 3am and the staff informed me no rooms available. I was so frustrated as Expedia stated guarantee room reservation for late check-in. Some more I paid for the room also. They transferred me to another old building which the hotel inside is under their company also. Next morning I insisted to change back to the hotel that I booked which is new. At first they refused to let me check in and suggested I might as well continue my stay in the old building. I demanded to get a refund, after that only they willing to transfer me back to the original new hotel I booked. The staff blamed me for not call to inform for late check-in. But I think they should reserve the room for the guest since we paid for it, somemore Expedia also stated guarantee room for late check-in. The price is cheap so I cannot blame too much. Suggest to Expedia if Hotel cannot guarantee room for late check-in, might remove the promise statement line to prevent confusion.

2/10

Poor

17 Feb 2017

Verified traveler

No welcome the gest

Rude not what i booked asked more money it was the worst people to deal with

Family

2/10

Poor

28 Jan 2017

مهاجر

Bad hotel, Don't book

Inexperienced receptionist took a lot of time to understand that I have a reservation and he asked me to contact Hotels.com first. It was a bad experience with that hotel

6/10

Pleasant

06 Jan 2017

jad

Wave hotel

All OK even excellent except for rude frontdesk staff. No proper manners in communication with guest

6/10

Pleasant

16 Dec 2016

Farikh

Just nice for a place to sleep

Room size is adequate for a family of 5. Got 2 queen beds, 2 blankets, 4 towels, 4 small soap bar, 1 a/c unit, 1 tv & 1 shower pump with heater. The toilet's door lock was broken so need to put someting to hold it. Security is good with door access at the reception and cctv at various spots. Since it's next to Ampang Point, food is too much to choose but not the parking slot.

6/10

Pleasant

17 Nov 2016

AG

Too smelly

I stayed at non smoking rooms. The room smell very bad. I still smell a cigarette when i was about to check out.

10/10

Exceptional

28 Oct 2016

Shakila

spacious n comfy

feel like home

8/10

Excellent

19 Oct 2016

Verified traveler

Satisfied!!!

Recommended! At an affordable price you can't believe at this comfort level.

6/10

Pleasant

27 Apr 2016

Tan

You get what you paid for

Wifi was fast, room was ok, bed was abit dusty.

Partner

8/10

Excellent

04 Apr 2016

Verified traveler

Nice small hotel with good stuff

Nice and comfortable room, hot shower is a plus, for me a good location.

8/10

Excellent

02 Apr 2016

Verified traveler

Next to the bus stop

Clean nice but no views, kind stuff, everybody speak English.

10/10

Exceptional

02 Apr 2016

Verified traveler

Good location

Friendly stuff, comfortable bed and nice shower

10/10

Exceptional

02 Apr 2016

ALPASLAN

Nice Hotel with nice people around

Nice room and quiet, clean, nice shower and clean toilet, comfortable bed, kind and helpful stuff

10/10

Exceptional

01 Jan 2024

Nur

overall okay

Business_and_leisure Friends

2/10

Poor

31 Dec 2023

Nureeya

ห่วยมากๆๆเลยค่ะ จองห้องพักได้ตัดเงินจากบัตรเรียบร้อย พอจะเข้าพักบอกว่าโรงแรมเต็ม ให้ไปหาพักที่อื่นดู

10/10

Exceptional

18 Sep 2023

Richard

Good budget hotel

For the price you can't expect much. Good quality versus price as long as they don't begin to charge more. Friendly staff.

Partner

4/10

Poor

16 Nov 2017

Lense

Kondisi tidak cocok dengan kenyataan

Air minum dikamar tidak tersedia, selama 4 malam kamar tidak dibersihkan. Tempat strategis, cari makan gampang. Room bersih. Kamar mandi bersih. Air Hangat bagus. Hiburan TV cuma 4 chanel lokal, 1 chanel HBO. Wifi bagus. Kalau tidak ada pilihan lain, nginap disini. Kunci kamar 321 suka macet dan perlu diperbaiki.

10/10

Exceptional

18 Sep 2017

Halimah

Thank new wave hotel

Berpuas hati dengan harga dan kebersihan

Family

4/10

Poor

07 Aug 2017

Maria

Para receptionist tend not to be friendly to their guests. I hope that later it can be changed. Also they do not give any drink.

Partner

6/10

Pleasant

31 Jul 2017

siti aishah

Memang budget sangat...

Staf hotel kurang mesra dan tidak membantu berkaitan dengan tempat meletak kenderaab juga terlalu susah dan tidak disediakan. Bilik hotel kurang dari segi fasiliti air minuman.

Family

10/10

Exceptional

29 Jun 2017

Julia

Tenpat strategik

Bilik sangat bersih dan berpuas hati. Kemudahan lif yg bagus. Lokasi berdekatan shopping mall ampang point dan mudah mendapatkan pengangkutan awam ke bandar Kuala Lumpur.

Partner

8/10

Excellent

07 Jun 2017

Mohammad

Suasana kawasan agak menyeramkan dan kurang keselamatan di utamakan bagi pengguna yang membawa kenderaan

Family

6/10

Pleasant

20 Mar 2017

Verified traveler

Air cond sejuk dan Wi-Fi laju

I had booking for deluxe room with 1 queen bed n 1 single bed. All was remarks in my booking room. When i check in, the receptionist said that is wrong information from hostel.com. Actually its just 1 queen bed. She said will call back Hotel.Com for confirmation. Lucky i was safe all information from Hotel.com and argue about this. Than she give me the room as i booked.

Family