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The Heritage Chiang Rai

Chiang Rai · Thailand

199 Moo 13, Phahonyothin Road, SansaiView location

9.0/10Excellent207 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Heritage Chiang Rai

The Heritage Chiangrai is a popular choice amongst travelers in Chiang Rai, whether exploring or just passing through. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at The Heritage Chiangrai.

Some of the well-appointed guestrooms feature flat screen television, bathroom phone, carpeting, complimentary instant coffee, complimentary tea. Entertain yourself with the property's recreational facilities, including fitness center, sauna, outdoor pool, massage, children's playground. Convenience and comfort make The Heritage Chiangrai the perfect choice for your stay in Chiang Rai.

Read more about this hotelShow less

In the heart of Chiang Rai, The Heritage Chiang Rai Hotel and Convention is within a 5-minute drive of Central Chiang Rai and King Meng Rai the Great Monument.

This hotel is 2.2 mi (3.5 km) from Chiang Rai Clock Tower and 2.3 mi (3.7 km) from Saturday Walking Street Market. Make yourself at home in one of the 321 individually decorated guestrooms, featuring minibars and LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
    • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 8)
    • Rollaway bed fee: THB 1200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

    Chinese (Mandarin)

Nearby attractions

Central Chiang Rai 0.9 km / 0.6 mi
Lan Mueang Market 1.5 km / 0.9 mi
Wat Chetawan Temple 2.2 km / 1.3 mi
House of Opium 2.2 km / 1.4 mi
Chiang Rai Night Bazaar 3.4 km / 2.1 mi
Wat Jet Yot 3.4 km / 2.1 mi
Wat Jed Yod 3.5 km / 2.2 mi
San Khong Noi Road 3.6 km / 2.2 mi
King Meng Rai the Great Monument 3.7 km / 2.3 mi
Statue of King Mengrai 3.7 km / 2.3 mi
75th Anniversary Flag and Lamp Park 3.8 km / 2.3 mi
Hilltribe Museum & Education Center 3.8 km / 2.4 mi
Hill Tribe Museum 3.8 km / 2.4 mi
Chiang Rai Clock Tower 3.8 km / 2.4 mi
Saturday Walking Street Market 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 321
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Medical serviceExtra charge
Show 27 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Breakfast
  • Picnic
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    The Heritage Chiang Rai

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    The Heritage Chiang Rai

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    The Heritage Chiang Rai

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE EXECUTIVETWIN • DELUXE EXECUTIVETWN.DX-EJ

    Photos are not available for this room type.

    The Heritage Chiang Rai

    TWIN DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE EXECUTIVEDOUBLE • DELUXE EXECUTIVEDBL.DX-EJ

    Photos are not available for this room type.

    The Heritage Chiang Rai

    DOUBLE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    The Heritage Chiang Rai

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    The Heritage Chiang Rai

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER NON SMOKINGDOUBLE • PREMIER NON SMOKINGDBL.PE-NM

    Photos are not available for this room type.

    The Heritage Chiang Rai

    DOUBLE PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    The Heritage Chiang Rai

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE EXECUTIVEDouble or Twin • DELUXE EXECUTIVEDBT.DX-EJ

    Photos are not available for this room type.

    The Heritage Chiang Rai

    Double or Twin DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER NON SMOKINGDouble or Twin • PREMIER NON SMOKINGDBT.PE-NM

    Photos are not available for this room type.

    The Heritage Chiang Rai

    Double or Twin PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Heritage Chiang Rai

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Heritage Chiang Rai

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The Heritage Chiang Rai

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Heritage Chiang Rai

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    The Heritage Chiang Rai

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Heritage Chiang Rai

9.0
Excellent
207 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
13 Jul 2026
Zin
Excellent
Friends
8/10
Excellent
23 Jun 2026
aaron
Everything was great except for the internet.
Partner
10/10
Exceptional
27 May 2026
Sumalee
We like it
8/10
Excellent
27 Apr 2026
Bram Stephen
Walkable to Central mall.
Usable gym
Breakfast had many options, unfortunately most were bad.
Weak coffee, egg chef could not prepare egg how I liked. Pasta undercooked. Pastry for some reason under a heat lamp. Sautéed veg room temp
Friends
10/10
Exceptional
08 Mar 2026
Leila
Amazing space
Family
10/10
Exceptional
24 Feb 2026
Daniel
The place has been beautifully remodeled and the staff was very friendly. Wonderful breakfast buffet
10/10
Exceptional
21 Feb 2026
Nachka
Staffs were welcoming and respectful, room was spacious and clean, restaurant was nice food is delicious, overall it’s a beautiful hotel close to everything.
Family_with_children
10/10
Exceptional
07 Feb 2026
Alyssa
Beautiful building and very friendly staff. Everything was clean and comfortable. I really enjoyed having a beer in the garden
Leisure Family
8/10
Excellent
27 Jan 2026
James
I’ve stayed there many times. The beds are usually very comfortable, but the bed in room 608 is high in the middle and slopes down toward the edges. That mattress needs to be replaced!
Leisure
10/10
Exceptional
24 Jan 2026
Piyush
Spotless rooms, excellent staff, superb breakfast buffet
8/10
Excellent
23 Jan 2026
Edmund
Clean room and other facilities (eg gym).
Leisure Friends
8/10
Excellent
18 Jan 2026
Sergio
Clean
Friends_and_family Family
8/10
Excellent
14 Jan 2026
Alexander
Rooms were clean and accessible the roll in shower could use more safety grab bars as the only grab bar was on thrall pretty far away from the shower seat and the shower head. Fortunately I had 2 portable suction cup attachable grab bars that we managed to attach to a wall and a glass shower divider to have additional support I needed to have better safety when taking a shower.otherwise it was a vertpy pleasant stay an the hotel staff we very accommodating to my needs as a disabled wheelchair using
Guest.
Leisure Partner
10/10
Exceptional
10 Jan 2026
Alvaro
Great rooms and gym
Leisure Family_with_children
10/10
Exceptional
29 Dec 2025
Vinny
The place is magnificent, the buffet was amazing and the food prices and food was a great value. Loved everything. Even though we had an issue with noise, they were quick to change the room. Overall amazing experience and we would definitely recommend to others and stay here again.
8/10
Excellent
01 Dec 2025
John
Very clean hotel and comfortable beds in the rooms. Staff is friendly and helpful. Breakfast is good with a fair amount of selection. Easy to get into town (using Grab or Van or car/cycle). I would give it a 4.4 rating and would stay there again.
Leisure Self
10/10
Exceptional
29 Nov 2025
Phattra
Nice and clean place
10/10
Exceptional
16 Nov 2025
Luyi
Great value for a beautiful and convenient hotel!
Leisure Friends
8/10
Excellent
11 Nov 2025
sina
I stayed twice at this hotel because foods are greate when compare to many restaurants arouds. Breakfast is supper. Over all, hotel is clean, beutiful and very good price. Only thing that we dont like every time that we come here is shower room. It has glass only halfway. When shower, water just splashed out to the floor.
Leisure Partner
10/10
Exceptional
30 Oct 2025
Cindy
The staff was friendly and the hotel is clean. Breakfast was just ok.
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
Gerard
Nice, very modern hotel just outside city centre.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Zinmar
Very spacious and clean room, shopping mall near by with food court which is very good and convenient. The staffs are very friendly and helpful and polite. Will go back again.
Leisure Family
10/10
Exceptional
28 Aug 2025
Xiao
This hotel is a bit away from the busy city center. There were not much within walking distance. But it is quiet and well-equiped, and it was not far from the only major shopping mall. There was a nice swimming pool, fitness center, and a nice guest lounge with cafe and snacks. The breakfast was wonderful with many choices and the rooms were large.
Leisure Family_with_children
10/10
Exceptional
06 Aug 2025
Emil
Good
10/10
Exceptional
14 May 2025
Banyai
Great service staff very nice helpful, the hotel beautiful and clean thank you very much.
Business_and_leisure Family
4/10
Poor
24 Mar 2025
James
The beds are comfortable here which makes it better than many hotels in Chiang Rai. But 3 stars off for this visit because although check-out time is 12 PM, the maid tried to enter my room twice at 9AM while I was sleeping even though the Do Not Disturb Sign was on the door handle. Thankfully they can’t enter the room when the deadbolt and chain are engaged.

But that’s not the way I want to wake up in the morning. Rule #1 for all hotels is to stay out of the room when the Do Not Disturb Sign is on the door handle. Otherwise it breaks the trust between hotel and guest.
Leisure Self
10/10
Exceptional
23 Mar 2025
Isael
We enjoyed our stay. That only observation is that our bathroom one has a small amount of toilet paper and the bath drain was clogged.
10/10
Exceptional
14 Mar 2025
Violetta
I really enjoyed the stay.
Leisure Self
10/10
Exceptional
13 Mar 2025
Michael

Good Stay

Good accommodations, very efficient front desk, large breakfast buffet with something for everyone. Excellent COFFEE. Great location only very short GRAB ride from the night market. Decent sized room and beautiful pool. I would recommend to both family and couples traveler.
Partner
10/10
Exceptional
02 Mar 2025
Mark
This hotel is a five-star hotel. The room is large. They automatically upgraded me to a one-bedroom suite from a Deluxe double. The rooms were outstanding with all the amenities. There was even dishes and utensils if you were to cook. That may only be in the suites though.The lobby is a massive affair with water and a juice put out shortly after the morning. You can relax in their excellent sofas and chairs. The lounge is pretty good. It is very large and has the appearance of being a library which makes it quite relaxing. The morning breakfast was over the top also. Many excellent choices along with an omlette station for scrambled or omlets. There were so many choices that you might even to choose to eat what many would consider brunch with breakfast items and lunch items. There were plenty of choices for the Thai and other Asians which prefer soups and noodles with rice in the morning. Several soups were available every morning. You can have your expresso drinks along with coffee, water and juices. Outstanding!
Leisure Self
8/10
Excellent
18 Feb 2025
Shashank
:
The check-in staff, café, and restaurant team are all incredibly friendly and offer excellent service. While the property is showing signs of age, the lobby and restaurant are well-kept and quite impressive. It's on the upper floors where the building’s age is more noticeable. The room itself was spacious and well-maintained, though there was some mold in the shower.

As for the location, it’s not ideal—there’s not much around. It’s best to rent a motorcycle or scooter from the front desk and explore the area that way.

Overall good stay, But I do not agree with Expedia's 4 star rating.
Leisure Self
10/10
Exceptional
16 Feb 2025
Fernando

Great weekend getaway

Nice hotel, very friendly staff, about 6-7 min drive from downtown, very clean & spacious room.
Bed was somewhat lummpy.
Pool was freezing.
Bathroom floor would get quite wet after shower use due yo no door.
Buffet breakfast was just ok as it was the same for 3 mornings, not too much western food.
Partner
10/10
Exceptional
16 Feb 2025
Carlos
Great facilities, a little far from night bazaar but the rooms make it worth it
Leisure Partner
10/10
Exceptional
15 Feb 2025
Mehedi
Very good hotel
10/10
Exceptional
01 Feb 2025
dave
Comfy beds
6/10
Pleasant
21 Jan 2025
Odette
People kind, grounds clean. Food in main dining area not very good service slow...no Gluten free signs on food.
4/10
Poor
10 Jan 2025
Gloria
Lobby very impressive. Room & hallways are in need of upgrade. Erratic time schedule for room cleaning sometimes 5pm before the room is clean this is not acceptable in a 4 star ? hotel.
Leisure Partner
6/10
Pleasant
09 Jan 2025
Adriana m
La ducha estaba llena de hongos..... terrible... no lo podia creer cuando lo vi...
Partner
8/10
Excellent
08 Jan 2025
Fabrizio
Nice big hotel next to the convention center, the vibe of the hotel is a bit low most spaces were empty but overall it was really good. We only stayed one night to go to white te olé and it was worth the visit
Friends_and_family Family
2/10
Poor
01 Jan 2025
Joalin
Smells
Leisure Family
8/10
Excellent
26 Dec 2024
Palitha
There were no complementary water bottles available, which is a standard for any other hotel in the world. We used one water bottle available in the fridge for which they charged. But when asked, we were told they are not free but later sent two drinking water in glass bottles. I had a time in trying to the reception staff in the night , she was saying couldn’t understand me over the phone. I had to walk down to the reception with the water bottle from the mini fridge, to ask whether that is chargeable. I can’t be blamed for her lack of English knowledge. In general I found reception staff were cold. No smile in the face. But, other staff including cleaning staff were very courteous. Hotel is situated about 3.5km away from the city centre. Every time I went to the town I had to take a GRAB taxi or a tuk tuk, which cost me 80 Bhat one way
Leisure Family
10/10
Exceptional
10 Dec 2024
Plush rocker
Great property
8/10
Excellent
04 Dec 2024
Lindsey
We enjoyed our stay generally. The room was comfortable and we were happy to have hot water with good water pressure. Our only issue, which was minor, was the minibar. There was no clear signage about what was included in the mini bar and not. This was our final stay in Thailand and every accommodation, including hostels, provided water. So having water counted in the “mini bar” charges was a little crazy. If you’re going to have a minibar, have it clear. As well, upon checkout reception had housekeeping check each room before you could go to see if you used the mini bar. Just seemed like something that wasn’t thought out fully as a money grab.
Overall, we liked our stay and would stay again.
Leisure Partner
10/10
Exceptional
28 Nov 2024
Sung Jin
Pleasant stay - no issues
Leisure Self
10/10
Exceptional
26 Nov 2024
Amy
This was a great value for the price. It's a 10-minute walk from the mall, has a beautiful pool, and perfect breakfast buffet!
Business_and_leisure Friends
8/10
Excellent
23 Nov 2024
Cheryl
It was a very beautiful hotel, the breakfast spread was large with a lot of variety. The outdoor pool was beautiful. The front desk staff was helpful. Some rooms needed some maintenance. I would stay again for sure.
Friends_and_family Family
8/10
Excellent
17 Nov 2024
Jan
The staf was nice and friendly.
Business
10/10
Exceptional
12 Nov 2024
Simon
Had a very good stay at Heritage - check in and check out very easy, staff very helpful. Only minor gripe while there - loo seat in room broken - otherwise excellent! Breakfast varied and fresh.
Leisure Family
10/10
Exceptional
04 Nov 2024
Jerome
Rooms are not Soundproof as advertised. I could hear road traffic and doors in hallway close, like any hotel.
Classy hotel and shower was high up, hot and great water pressure, although some black mould was starting to show in ceramic tile grouting.
Wonderful swimming pool area! Also able to walk to big local mall!
Leisure Self
10/10
Exceptional
26 Oct 2024
Christine
The staff was amazing!!! They were so kind and happy always!!! We had a wonderful experience and would recommend to all friends
Leisure Friends
10/10
Exceptional
14 Oct 2024
Israel
Really like the hotel.
Leisure Partner
2/10
Poor
09 Oct 2024
Verified traveler

Avoid.

No communication. Phone number didn’t work.
Partner
10/10
Exceptional
15 Aug 2024
MATTHEW
Great location. Near attractions.
Leisure Family
8/10
Excellent
27 Jul 2024
Kevin

Would stay here again

Very nice hotel with 5 star look and feel. Food is very good, however: breakfast buffet is large, with the same everyday items everyday, limited bread and Danish choices, would have been nice to change the variety of Danish and rolls. Only dinner roll was offered no other rolls or croissant, only 1 flavor of danish. Fruit and juice was the same everyday, water or apple juice. Dinner was big disappointment: out of menu 4 items and very, very slow. suggest dinning outside of the hotel.
Friends_and_family Family
10/10
Exceptional
16 Jul 2024
meay
Very nice, clean and staffs were wonderful. Breakfast were great.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2024
Belen
Excellent place to stay😀
10/10
Exceptional
10 Jul 2024
Pariya
Great services especially front office, check in and restaurant. All of staffs are excellent, very polite .Room is so big and clean. Closed to Central Mall and city. Easy access to main Street. We definitely go back to stay again.
Leisure Family
10/10
Exceptional
05 Jun 2024
rolly p.
clean and food is good.
Leisure Family_with_children
10/10
Exceptional
03 Jun 2024
Pei Ying
Comfortable beds.
Leisure Family
10/10
Exceptional
08 May 2024
Verified traveler

Great hotel to stay in Chiang Rai

We stayed in the hotel for a few nights and we were really impressed. The beds were really comfortable and the room was of a good size. The interior of the hotel, especially the lounge, is simply stunning. We loved the breakfast, especially the egg station where a lovely cook made really tasty omelettes and scrambled eggs. The hot chocolate was a really nice touch. There is a selection of bread and fruit and some Asian dishes. Most of the clientele isn't into Western breakfast but we still had everything we needed, perhaps some cheese would have made it ideal. The location was good. We never had a problem ordering a taxi to the hotel, we also rented a scooter so it was easy to get around as the hotel offers parking. The hotel has quite a large swimming pool which was a great addition. Overall a fantastic stay and would absolutely stay in this hotel again if we even come back to Chiang Rai.
Friends_and_family Family
10/10
Exceptional
06 May 2024
farrah
The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.
Leisure Family
8/10
Excellent
24 Apr 2024
Natasha
We loved the chiang rai area. Pool was beautiful!
We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew.
But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Leisure Partner
10/10
Exceptional
04 Mar 2024
Lynda
Excellent
Partner
10/10
Exceptional
04 Feb 2024
Rustin
A very nice place.
10/10
Exceptional
01 Feb 2024
Mike

Great place

Great place to stay. Staff was very friendly.
Self
8/10
Excellent
25 Jan 2024
Thomas
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
Friends_and_family Family
10/10
Exceptional
22 Jan 2024
dave
I have been to this hotel many times in the last 6 years on motorcycle trips.

This place has the most comfortable bed and pillows in all of Thailand

The gym is a bonus

The staff is always amazing.

It’s worth every penny
Leisure
8/10
Excellent
22 Jan 2024
Thomas

Weekend away

Sat & Sun nights hotel was very busy Saturday with a wedding so service was a bit slow which is understandable. Was upgraded to a suite. Beds very comfortable & rooms whilst a little tired were very clean. Staff very sweet many in training so didn’t know everything but that’s ok.
Friends_and_family Family
10/10
Exceptional
12 Jan 2024
Andrew
everything about this hotel is excellent i would not hesitate in recommending this hotel to any type of traveler to Chiang Rai truly superp in every sense
Leisure Self
10/10
Exceptional
20 Dec 2023
Tashi
loved it. bed was super comfortable and food was very delicious
Leisure Partner
10/10
Exceptional
12 Dec 2023
Suphakde
Good hotel
Leisure Family
10/10
Exceptional
04 Dec 2023
Ronald

Great place and great service very clean

Excellent service and price
Great central location for our activities
Partner
10/10
Exceptional
02 Dec 2023
ARIYA
Very big and clean room. Comfortable bed.
Leisure Friends
10/10
Exceptional
08 Aug 2023
bounmy
Restaurant had lots of mosquitoes at night.
Leisure Family_with_children
10/10
Exceptional
05 Aug 2023
Verified traveler
Really impressed with the hotel staff and service
Leisure Partner

Location & surroundings

The Heritage Chiang Rai
199 Moo 13, Phahonyothin Road, Sansai, Chiang Rai, Thailand

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The Heritage Chiang Rai

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