Saurabh
The rooms were clean, but the breakfast needs improvement
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8.0/10Excellent163 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location8.0/10 8.0
Neighborhood8.2/10 8.2
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel AIFA
Hotel Aifa is perfectly located for both business and leisure guests in Labuan. The property features a wide range of facilities to make your stay a pleasant experience.
Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, Wi-Fi in public areas are on the list of things guests can enjoy. Carpeting, clothes rack, complimentary instant coffee, complimentary tea, linens can be found in selected guestrooms. The property offers various recreational opportunities.
Hotel Aifa is an excellent choice from which to explore Labuan or to simply relax and rejuvenate.
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With a stay at Hotel Aifa in Labuan, you'll be a 4-minute walk from Labuan Museum and 10 minutes by foot from Financial Park. This hotel is 0.7 mi (1.2 km) from An'Nur Jamek Mosque and 1 mi (1.6 km) from Labuan Botanical Garden.
Make yourself at home in one of the 139 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Property does not offer onsite COVID-19 testing
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 100.00 per stay
We have included all charges provided to us by the property.
-
You need to know
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
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Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MYR 25 for adults and MYR 16 for children
- Self parking fee: MYR 0.50 per day
- Rollaway bed fee: MYR 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Malay
English
Nearby attractions
Labuan Museum
0.3 km / 0.2 mi
Financial Park
0.8 km / 0.5 mi
An'Nur Jamek Mosque
0.8 km / 0.5 mi
Labuan International Sea Sport Complex
1.7 km / 1 mi
Labuan Botanical Garden
1.8 km / 1.1 mi
Labuan Golf Club
2.7 km / 1.7 mi
Tiara Beach
2.9 km / 1.8 mi
World War II Memorial
3.3 km / 2 mi
Papan Island
3.9 km / 2.5 mi
Surrender Point
10.2 km / 6.3 mi
Bebuloh Water Village
10.3 km / 6.4 mi
Layang-Layang Beach
10.4 km / 6.4 mi
Chimney of Labuan
12.9 km / 8 mi
Labuan Bird Park
13.1 km / 8.1 mi
Serasa Beach
40.4 km / 25.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 139
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
Show 14 more facilities & services
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Meeting room
- Business centre
- Non-smoking establishment
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE CAPACITY 2TWIN • DELUXE CAPACITY 2TWN.C2-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
TWIN DELUXE CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: TWN.C2-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
Double or Twin DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel AIFA
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel AIFA
50
reviews shown
WILLIAM WENG CHAN
Toilet seat cover quite old and need to change. Some part of the part needs repainting
Thomas
Good value for money - except terrible breakfast
The Aifa always delivers when it comes to value for money, comfort and quality. The only negative is that the breakfast is actually awful. Such a shame, but it really is that bad. The only thing that looks remotely appetising in is the plastic displays of food!!!!
a b sitia
Take note of nos of guest during reservation.
Just good and there is room for improvement at the breakfast food quality .
Joshua
Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
GIM-LOO
Well maintained
Hasan
Spacious room
Verified traveler
The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
Poon w
the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
Raphael
Alas , hotel feels aged.
Breakfast will be better to eat out.
Breakfast will be better to eat out.
Kok Leong
I love it
One of the best hotels in Labuan
TEKFOH
Checked into a room and AC was not working.
Waited a while and still not working.
Finally staff member came up and said they do have an issue with the AC.
Moved to another room and was better.
Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Waited a while and still not working.
Finally staff member came up and said they do have an issue with the AC.
Moved to another room and was better.
Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Felicia
Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted.
As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round.
Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round.
Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
azlan shah
great hotel and location
azlan shah
Excellent
Melvin
Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.
Khin Choy
I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
ANUAR
Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
Jim Kian Hock
Despite placing \"DO NOT DISTURB\" sign at the door knob outside, staff still enter the room.
Mohamed Huzaifah
Warm welcome by the staff. Clean.
Leong Sze
welcoming
friendly front desk
Verified traveler
Breakfast menu
Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.
DEXTER
Excellent and comfortable place to stay.
Verified traveler
Everything is very good except tv channel which only limited. Channel tv1, tv2, tv3 n astro not available..
Yusoff
Need more improvement followings;
1. Breakfast
2. Services bad, take 1hour to fry mee goreng.
3. Time check out not flexible, some previlage to be given genuine guest need to stay longer due to flight time.
1. Breakfast
2. Services bad, take 1hour to fry mee goreng.
3. Time check out not flexible, some previlage to be given genuine guest need to stay longer due to flight time.
Verified traveler
Very good hotel
Verified traveler
My preferred hotel in Labuan. Friendly and accommodating staff.
Verified traveler
Aifa, my first choice if going to Labuan
Verified traveler
Amazing place
Verified traveler
Great location. Staff especially the front desk are very helpful.
Verified traveler
The beds were very comfortable
the staff were helpful
No pool
Food was good
the staff were helpful
No pool
Food was good
Verified traveler
Very nicehotel
Ming
Nice location to walk around down town.
Verified traveler
the breakfast not include
Nurul
comfortable & strategic hotel in town.
Verified traveler
Best parking in front hotel & nice accommodation
Verified traveler
Room is spacious
Verified traveler
The hotel location very good.
Syafiq
Huge bathroom, room fully carpeted
Verified traveler
Cleanliness. I think the carpet is not being vacuumed properly because I sneezing many time.
Verified traveler
Very friendly staff and is able to accommodate my change of room as I want to be next to my partner's room. Thank you!
Verified traveler
No hot water in the shower.
Verified traveler
Nice business hotel
mohd
CleanAnd nice hotel
Verified traveler
Big room and easy access
SimpleT
very near to the town with walking distance. However, the room bed sheet very dirty and the towel provided torn. The breakfast does not vary.
Verified traveler
Check out late (after 12pm) will extra chg RM165
Siti
Terbaik, selesa, puas hati
Hock
Location is good.
Verified traveler
Overall OK but bed need to be cleaner
Overall is ok but the bed needs to be cleaner as I felt got bugs bite me when I was on the bed
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Hotel AIFA
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