Chong Tsuey Yuh
The furniture quite old and weird smell
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Beta Service Apartment
Kota Kinabalu and Sabah · Malaysia
Financial Park Complex Labuan, Jalan MerdekaView location
8.0/10Excellent41 Reviews
Cleanliness7.8/10 7.8
Service8.4/10 8.4
Comfort7.8/10 7.8
Condition7.2/10 7.2
Neighborhood9.2/10 9.2
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Beta Service Apartment
Set in a prime location of Labuan, Beta Service Apartment puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the property's facilities and services.
Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, airport transfer, family room are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as complimentary tea, dressing room, towels, complimentary instant coffee, separate living room.
Take a break from a long day and make use of the private beach, fitness center, golf course (within 3 km), outdoor pool, diving. For reliable service and professional staff, Beta Service Apartment caters to your needs.
Show less
A stay at Beta Service Apartment places you in the heart of Labuan, steps from Financial Park and 6 minutes by foot from Labuan Museum. This aparthotel is 0.6 mi (0.9 km) from Labuan International Sea Sport Complex and 0.8 mi (1.3 km) from An'Nur Jamek Mosque.
Make yourself at home in one of the 86 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Cash deposit required
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must be of specific type(s): Antigen
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 12
Minimum age for proof of COVID-19 vaccination requirement: 12
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Property does not offer onsite COVID-19 testing
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 200.0 per stay
We have included all charges provided to us by the property.
-
You need to know
- The property is professionally cleaned.
- At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
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Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
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Optional fees
- Self parking fee: MYR 1 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Malay
English
Nearby attractions
Financial Park
0.1 km / 0.1 mi
Labuan Museum
0.5 km / 0.3 mi
Labuan International Sea Sport Complex
0.9 km / 0.5 mi
An'Nur Jamek Mosque
1.3 km / 0.8 mi
Labuan Botanical Garden
1.7 km / 1.1 mi
Tiara Beach
1.8 km / 1.1 mi
World War II Memorial
2.4 km / 1.5 mi
Labuan Golf Club
2.7 km / 1.7 mi
Papan Island
4.4 km / 2.7 mi
Surrender Point
11 km / 6.8 mi
Bebuloh Water Village
11.1 km / 6.9 mi
Layang-Layang Beach
11.2 km / 6.9 mi
Chimney of Labuan
13.7 km / 8.5 mi
Labuan Bird Park
13.9 km / 8.6 mi
Serasa Beach
40.3 km / 25 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 86
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Valet parkingExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
Show 16 more facilities & services
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- GardenExtra charge
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Hairdressing salonExtra charge
- Minimum check-in age: 18
- DivingExtra charge
- FitnessExtra charge
- Golf practice facilityExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Beta Service Apartment
20
reviews shown
Ayu
Good view
Zohari
It was quite a nice and cozy place and spacious. The view was fantastic facing the sea and quite comfortable eventhough the property is a bit old.
Verified traveler
It's comfortable to come with family.
NUR ARIANAVIYAH
My review for Beta Apartment
So - so. They have to improve the clean-service, my sofa smells so bad!
Verified traveler
All of the properties are well except for the iron
JAMALHM
Location was excellent close to the shops and restaurants. Rooms was fine but when we enter we smell Durians where my wife did not like to eat durian or the smell of durian. Bath towels look very very old and smelly. Rooms AC works very well and it was cold. Others were ok.
Verified traveler
Great stay
Great view and the rooms are awesome.
HELEN
A one-stop paradise in Labuan
It was amazing with spacious room & spectacular view from above. It was comfortable as there is shopping mall within the building including duty-free shops so we don't have to shop elsewhere.
Verified traveler
Need renovation, the property is old, dirty, event all the furniture old
Rosni
The room was beautiful, spacious and clean. Wonderful place to stay.
Verified traveler
the property is good
Verified traveler
Great but could be improved.
The apartment room is great, the design is very modern, although the air conditioners in the bedrooms could have been strategically placed (for more comfort, the air-conds could have been placed facing the beds). The facility such as the swimming pool was nice, although the service counter could have been more informative about their facilities such as the opening and closing time, cards needed to get into the facilities, etc, especially during check-ins. There should be a signage stating the opening and closing time of the facilities. During cleaning of the pool, there should be a sign stating so outside in which the service counter should also be aware of this so they could also help inform the guests. The overall hospitality was not so bad, although it could be improved.
Friend
Sofa need changing...smelly but ovrall service ok.need proper cleaning
Verified traveler
Best Place to stay
The best place to stay. We really love it. Next time we will come back again. Thank you beta!
Verified traveler
lack of maintenance for drainage
Got water ponding inside bathroom, inform to reception to do repair after 20 minutes
Geoff
Nice view
I always choosed Beta Apartment when visiting Labuan because its better then room only. It remind me of my own apartment.
ana
strategic location
easy to find food..in the middle of town...banyak kedai chocolate...
Verified traveler
Bad service and lousy apartment
No currenct electric and The air con not cool .....almost 3days.....till the night the aircon start not cool and 2days no electric....my kids and my family can’t sleep well for 2days.....the facilities very old and the cupboard got bad smell.....the floor also tidy...we use slipper in the dinning room........the water heater for shower....sometimes not hot....and the hotel no respond anything and any feedback to us when no electric coming for that 2days....no next time for me........
winson
Old hotel
Hotel is too old and no maintain at all, room dirty like few year no ppl stay.
Location & surroundings
Beta Service Apartment
Financial Park Complex Labuan, Jalan Merdeka, Labuan, Malaysia
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Beta Service Apartment
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