Name: Lazenda Hotel
Address: Block C D Lazenda Centre Jalan Okk Abdullah Wilaya, Labuan, 87007, MY

6/10

Pleasant

11 Sep 2025

Timothy

It is good 3 star hotel, just the allocated room is noisy

10/10

Exceptional

10 Mar 2025

Heng Wai

a bit noisy from surrounding entertainment places

Business Self

8/10

Excellent

03 Aug 2024

Raja Azwan

Ok

10/10

Exceptional

11 Jan 2024

Raphael

Will stay here whenever I am in Labuan.
Rooms are spacious and hotel condition is still good.
Convenient for local food around the area with mini-marts for any last minute purchases.

Only wish is for the cable TV to be reinstated. Channels available are rather limiting now.
Wifi also tends to drop-off and does interrupt work .

Business

6/10

Pleasant

22 Dec 2023

Chelsea

We stayed there for 3 days 2 nights at room 508 it was unpleasant experience because the air conditioning was not functioning very well it was so hot and the staff was not attentive at all.. the room that I requested it was stated FOC for child below certain age but when we requested for extra towel they charged us 10 ringgit for 1 extra towel. Totally sucks

Leisure Family_with_children

10/10

Exceptional

08 Mar 2020

Verified traveler

Really convenient for a work trip. Lots of local eateries around. Amenities and convenience stores too. And is very close to the ferry points if you need to travel out to the ships at the anchorage.

Business

8/10

Excellent

28 Nov 2019

Verified traveler

good and recommended

Business Self

8/10

Excellent

20 Oct 2019

Verified traveler

The lift is a bit dirty and smelly

8/10

Excellent

06 Sep 2019

Verified traveler

It was just a one night stay so cannot comment much about my stay.
The only thing i observe is that the breakfast was poor with little choices

Business Self

6/10

Pleasant

16 Jul 2019

Andree

The area with choices of eateries.

Business Self

8/10

Excellent

06 Feb 2019

Nurul

Near to town

4/10

Poor

19 Dec 2018

L

During booking (in the receipt mentioned Suite Room) but when arrived at the hotel they provided us with Superior King Room. Is it possible to Expedia to re-issue the new receipt for me to reflect the Superior King Room that been provided by Lazenda.

10/10

Exceptional

17 May 2018

amirul

awesome stay over my birthday

definitely a come back for me!

4/10

Poor

06 Apr 2018

FD

Disappointing

Pro: Location (that's about it).
Con: No water in bathroom, aircon was faulty, wifi password only valid for 24hrs.

6/10

Pleasant

17 Mar 2018

Verified traveler

Strategic location, new ambient

Pricey compared to other shoplot hotels in Labuan, since it's still new, the overall conditions is good. Breakfast refill takes longer time, I have to just take whatever left as couldn't be bothered to wait.

4/10

Poor

10 Mar 2018

brian

Better hotels in area for the price paid.

On check in the receptionist asked for my passport, fair enough but she didn't just check my photo etc. but was checking all the pages and my visas??

4/10

Poor

05 Mar 2018

Verified traveler

Stay away from Junior Suite Rooms

Smelly at Junior Suite room perhaps due to no guest check in for sometime. Not secure at Junior Suite rooms block due to lack of security and public can just access. No refill of breakfast spread even it is before 9.00am.

6/10

Pleasant

10 Feb 2018

Azha

Average. Need to cross the road to get to the room from the lobby. Basic necessities only provided for 1 pax eventhough the check in is for 2 pax.

8/10

Excellent

06 Dec 2017

Nadia

Comfortable hotel

Overall, it's a good hotel to stay in with minor flaws. One male receptionist should have been more friendly and informative to provide me with more details on how to obtain the receipt under my company's name instead of kept on insisting for me to contact Expedia right away.

6/10

Pleasant

06 Jul 2017

Dave

Overall an average hotel with minimal amenities.\n

The hotel price is easy on the budget and services are on overall average.

The lobby café \"Mortar\" was the only nice place in the hotel for one to chill out as it dishes out good local food as well as western fares at reasonable prices.

6/10

Pleasant

19 Feb 2017

Boon Thye

The floor in the floor is very dusty.

8/10

Excellent

30 Jan 2017

Richard

Central location

Great location for clubs and bars. Staff friendly and helpful.

8/10

Excellent

13 Jan 2017

Verified traveler

Good stay, comfy bed!

The wi-fi could have been better but i am just grateful there is wi-fi....

8/10

Excellent

23 Dec 2016

Verified traveler

Convenient, clean and friendly staff

Fine stay

6/10

Pleasant

09 Dec 2016

Michelle Bay

Good location but could improve on the hotel

the room was nice but the toilet in the room which i stayed in was clogged, including the face wash area too. i told the reception about it but they never sent anyone over to look/fix it. hence the average rating i provided for this hotel. and they don't do dine-in room service as well. so that's pretty much a let down. the breakfast was alright, it did filled up my stomach but they could provide a bit more choices. there's a lot of place for you to have eat surrounding the hotel.

6/10

Pleasant

06 Dec 2016

kamal

Heart of city near all u need

Very nice n happines nite happening near shopping..banking

8/10

Excellent

20 Oct 2016

Mathilda

nice hotel, recommended

it's a cozy hotel. i'll definitely stay here again for the rest of my future visits to labuan, unless the services deteriorates. it's a 3 minute walk to fratinni's restaurant, opposite the hotel is Olive restaurant, to the left of the hotel are some non-halal eateries, so it's a convenient place to stay. basic groceries such as water bottles can be purchased at the mini groceries store at the area. for those who wants to buy chocolates & alcohol, you can explore the area and find your bargains. just a side note, if you have bought more than 1 litre of alcohol, please expect to pay tax of RM10 at the airport to the customs.

for those fitness junkies, they have a super clean & nice gym, with dumbbell section for weights and 2 treadmill and 1 elliptical for cardio. not to mention there's a huge space in between so yeah you can basically do your hiit training or whatever you wished to do. this one is in Level 3.

the breakfast in this hotel is fairly good too, maybe not dorsett's standard but a little better than those hotels i've stayed in labuan.

4/10

Poor

28 Aug 2016

John

Not unhappy, but most certainly not pleased.

I have to say I was disappointed in the Hotel. One young lady made up for its failures during my search for Breakfast on my last day. I hadn`t bothered for breakfast previous two days. Courteous, polite, amicable, with conversation.

8/10

Excellent

23 May 2016

Verified traveler

Nice stay

Nice stay as such no issue.

Breakfast - more options in food may be thought off.

10/10

Exceptional

20 Feb 2016

Verified traveler

Labuan Trip.

The room is cozy.

Family

10/10

Exceptional

19 Feb 2016

Verified traveler

Labuan Trip

The place is good for relaxing.

Family

10/10

Exceptional

13 Jan 2016

masniah

The staff really friendly...i love to stay again...

Family

8/10

Excellent

27 Dec 2015

Verified traveler

Decent hotel

more suitable for business and short stays rather than family as the hotel has little facilities. The room was big and comfortable. Outlook and interior nice, location great with plenty of food and spas around for those aching feet. Cleanliness could be improved a tad

Family

8/10

Excellent

12 Dec 2015

Verified traveler

Will stay again..

Value for money...

10/10

Exceptional

06 Sep 2015

Verified traveler

comfy... relaxing

well.. i would say that the hotel is very convenient - the location, the services from the front desk to room service and the room itself. we leisurely relax at night after a long walk around Labuan.

Family

10/10

Exceptional

06 Sep 2015

Verified traveler

My first trip to labuan

This is my first trip to Labuan. The hotel is cozy enough for me and my sister. the room is clean and the services are good.

Family

8/10

Excellent

31 Aug 2015

Huatraco scaffold sdn bhd

goods stay.

overall ok, but bit noisy on renovation works on going.
Foods on breakfast reasonable but still can improved.

6/10

Pleasant

28 Jun 2015

MOHD YUSRI

Good location but surrounding a bit untidy

Hotel is newly renovated or constructed, thus some conditions in the room need final touch up for better quality finishing.
This include bathroom floor and bedroom floor.

8/10

Excellent

25 Jun 2015

Verified traveler

Satisfactory. Looking forward to staying there again.

Family

8/10

Excellent

12 Dec 2018

Kat

近くに自動クリーニング施設があり、汗をかいて帰ってきてもすぐに洗濯が出来る。着替えてを沢山持って行かなくて良いのが楽です。食べ物屋も周囲に沢山ある。また、ホテルのレストラン1階は昼食やコーヒーを飲むのに良いです。私はホットラテが気にいってます。朝食は、2階のレストランで静かに食べられるので良いです。

4/10

Poor

14 Mar 2018

Zaza

Servis dan kemudahan

Keadaan bilik yang kurang selesa dan sarapan pagi(kebanyakan makanan sudah habis tetapi tidak ditambah atau lambat untuk ditambah. Kami terpaksa menunggu. Sarapan pagi tidak banyak pilihan.

8/10

Excellent

06 Feb 2018

HAJIME

食事が美味しい。

食事は美味しくフルーツは新鮮で、カップのヨーグルトがあったのは良かったです。夜は近場のバーの音が大きいという人もいました。雨が降っても1階にはリーズナブルな洋風レストランがあるので楽です。

8/10

Excellent

26 Jul 2017

Kat

Near by markets.

I went to financial park and local markets by walk. Lots of interesting things were there for without Malay.
Also enjoyed to get on ships.

10/10

Exceptional

30 Jan 2017

roberto

Esperienza in questo Hotel molto positiva, Hotel molto pulito, camere molto accoglienti e personale sempre molto gentile e se parliamo di costi, devo dire OTTIMO vista anche la posizione centrale e vicina alle vie dello shopping.

Family

8/10

Excellent

25 Apr 2016

kat

街中ホテル

街中にあり、買い物には便利な所です。各種の食べ物店やコーヒーショップもクーラーの効いた店やない店と様々お好みに選べます。

4/10

Poor

19 Oct 2015

SINOKOR SHIPMANAGEMENT

한여름 밤의 여유

방은 좀 썰렁한 분위기..
그러나 주위는 나름 현지의 문화를 느낄수 있음...잠만을 자기에는 무난함

8/10

Excellent

14 Aug 2015

kinsaku

フェリー乗り場からゆっくり街を観ながら15分、とても大きく目立つホテル

フェリー乗り場から街の中心を通り抜け15分で着きました。気温は高く暑かったがフェリーが寒すぎたので丁度良かったです。チェックインもスムーズに済み。受付の人も笑顔で感じよかったです。宿泊中グラスを割ってしまい、もちろん１５ＲＭで弁償しましたがその時の対応もおおらかで良かったです。朝食は品数的にちょっと物足りないですが足りないようでしたら徒歩圏内にいくらでも安いレストラン、食堂があるのでそちらで食べてもいいと思います。ネット環境は途切れたり遅いこともありますがメールのチェックなどの作業なら問題ないと思います。
室内金庫がありますが14型のノートＰＣは入らなかったと思います。
この地域（マレーシア）でこの価格帯のホテルに多く泊まりましたが価格からすると良くもなく悪くもなくだと思います。