Name: KL Hotel
Address: Lot 23, Block D Jati Shophouse, Jalan Jati, Labuan, 87000, MY

10/10

Exceptional

29 Jun 2025

Noah

All good but i guess the water heater isn't hot or not working.? Thank you.

Business Partner

8/10

Excellent

29 Jan 2024

Gabriel

The place is strategic and ideal budget hotel

Business_and_leisure

2/10

Poor

28 Nov 2023

Barry

they are more trust their careless housekeeping than their customer...

Leisure Family

8/10

Excellent

21 Nov 2023

Gabriel

The place is good but need more transport in the area

Leisure Self

8/10

Excellent

11 Sep 2023

Fai Min

Power supply breakout

10/10

Exceptional

17 Apr 2023

RAJESWARI

Very clean and greasy service by the staffs

Business Family

10/10

Exceptional

12 Dec 2022

Verified traveler

Convenient location, with many coffeeshops around it, and a convenience store.

Self

8/10

Excellent

22 Oct 2021

Alexander Wong

Amazing stay

Partner

4/10

Poor

01 Feb 2020

Anonymous

Overall, it was not a pleasant stay. At night, we found out our toilet couldn’t flushed properly and called to the front desk for help. All they could do was guide you on how to fix it through phone instead of sending someone in to help. Was charged a fee for extra towel requested. This was my first encounter after experiencing on staying different hotels previously. In addition to that, Could hear pub music at night next to our room and the music played through the hallway at morning in our room. Not worth the price for such services.

Business_and_leisure Family

6/10

Pleasant

29 Jan 2020

Julian Leslie

A bit noisy place

Business

8/10

Excellent

11 Dec 2019

Verified traveler

Enjoy to stay

Business Self

8/10

Excellent

08 May 2019

Kimn Huat

Great Location

Location is very Great, there are many shop around, only a bit noisy at night because there have a pub beside the hotel, room is comfartable and clean.

8/10

Excellent

10 Apr 2019

Mark

The staff are friendly and my room was clean but very small.

8/10

Excellent

16 Sep 2018

Tan

Abit noisy during night time due to karaoke, the rest is fine.

6/10

Pleasant

29 Jun 2018

Verified traveler

Room was very basic, just a bed and little hanging space, one chair and desk,no shower screen, had to ask for a second towel,as there was two of us. However the bed was comfortable, had to go out for all meals. The staff were polite, friendly and helpful.

8/10

Excellent

27 Apr 2018

Mickey

Nice to stay

Overall consider nice only is there no lift need to walk up to 2nd floor
Will back on Aug 2018

6/10

Pleasant

26 Jan 2018

Verified traveler

V.Good but lil bit noisy...

Everything is ok..Only bit noisy when nite.coz near with karaoke bar.

4/10

Poor

24 Jan 2018

Verified traveler

Staff dishonest

1. very noisy till midnight, the room just beside pub
2. the batroom water hole stuck. water came out everytime bath.
3. overall staff are ok except a chinese girl working at noon time. her attitude was rude and create a lot of nonsense excuse.

10/10

Exceptional

04 Dec 2017

Alex ooi

Easy navigation and strategy location , friendly to get transportation and food

6/10

Pleasant

03 Dec 2017

Flora

Nice stay

Overall it was a nice stay. Which room u’re staying offer different experiance. The receptionist is helpful and honest.

6/10

Pleasant

03 Sep 2017

Awang Izwandi

not so good

Partner

6/10

Pleasant

09 Jul 2017

Nor Eliza

The hotel location is within the city centre and walking distance to the jetty. The room is clean and comfortable considering that I am staying alone. But the hotel is next to the bar and the noise level is very very very high. I cant sleep till 3.00 am because of this disturbance.

8/10

Excellent

07 Jun 2017

Verified traveler

Good clean low cost hotel but unfortunately in a noisy nightclub area

4/10

Poor

17 May 2017

LAU

Noisy and irresponsibility hotel

The KL hotel just next to disco pub and there is another KTV lounge at the back of hotel. Imagine, at 2.50am morning, the pub music so loud that can beat your heart while the KTV noises almost like your neighbor singing the songs. It's irritating, annoying and frustrating. After such a torment, I have complained to lady boss at front desk. She said this is norm and she had filed several complaints to authority. She said she can't do much with it. (She even no apologies at all). It's so irresponsible, unethical and no moral. The hotel just want to make money regardless the customers priority for their stay. I will strongly recommend you to stay other hotel with the same price point. There are hundred of hotels that offer the same price point. Why you want to pay for the price and get all the frustration and suffering.

6/10

Pleasant

12 May 2017

Verified traveler

No litt,very hard to lift the luggage. room still acceptable.convenient because in city town.

8/10

Excellent

04 May 2017

Tharshni

Cosy but noisy

The room was clean and comfortable but it gets noisy at night from 10pm-3.30am. There are karaoke establishments around the area.

8/10

Excellent

30 Apr 2017

MOHZAN BIN

Budget hotel- ok

Good location but there are many other budget hotels nearer to town. Clean n comfortable, got hair dryer, electric kettle.Wifi is strong.Slightly noisy at night until 12 midnight from the karaoke outlet beside the Hotel

6/10

Pleasant

20 Mar 2017

Verified traveler

Next door to very noisy Karaoke centre

The hotel is located right next to Karaoke, this premise just stop their operation at 3am. So guest have to bear this very noisy. The room condition is compatible with the price paid but with damp smell as the guest stayed at no windows room. The shower room clogged.

6/10

Pleasant

08 Mar 2017

J

Noisy and Small

Karaoke joint nearby too loud and noisy until early morning. Super small room. Only convenient is nearby the jetty and easily accessible.

8/10

Excellent

27 Feb 2017

Verified traveler

Everything was good

the room was very clean due to no smoking inside the hotel. Surrounding quite noisy because of the hotel location was in the pub/KTV area.

Partner

6/10

Pleasant

23 Feb 2017

Mickey

Too noisy

Too noisy surroundings by pub

6/10

Pleasant

15 Feb 2017

Verified traveler

Casual stay. Nothing much interesting.

The room was a little small. And very poor sound insulation. But very clean.

6/10

Pleasant

12 Feb 2017

Verified traveler

Helpful staff

Good: Very helpful, friendly, accomodative front desk staff, my room was extremely noisy (loud music from nearby karaoke pubs and clubs) on a saturday night, the receptionist was kind enough to allow a room change (after discussing with her superior) without extra charge (from queen to king room).

I left my accidentally phone in the room but still able to retrieve it after housekeeping. I was glad.

Those who are noise sensitive may want to know that the hotel is very close to karaokes, pubs and clubs.

8/10

Excellent

06 Feb 2017

Verified traveler

The hotel is clean with easy access to most of places.nice hotel but the KTV nearby is a bit noisy though. no lift coz it is only 3 storey so if u hv extremely heavy luggage - think about it. the hotel is quite clean and good decoration.

Family

8/10

Excellent

28 Dec 2016

Verified traveler

Very convenience, nice & comfortable

I had a good & fun trip to labuan. Thanks KL hotel.

6/10

Pleasant

15 Dec 2016

Verified traveler

Nice and clean hotel located behind a noisy club

Nice , clean, small rooms
Staff are friendly and helpful
Only issue is the noise from the bars and clubsoitsode till 2am!

6/10

Pleasant

20 Oct 2016

Verified traveler

Reasonable budget hotel

The noise from neighbouring kareoke n pub tolarable

4/10

Poor

19 Oct 2016

Calvin

Terrible experience

cut water supply without informing guests.
was stuck with soaped up hair and body.
didn't even bother to provide bucket of water after complaint.

8/10

Excellent

17 Oct 2016

Nadirah Samirah

Clean hotel

It was amazing

Partner

8/10

Excellent

30 Aug 2016

Verified traveler

Nice hotel near town

Fast check in process, neat room, located in town, price reasonable, just a little bit noisy at night due to located near to lounge and pub, still consider as a safe place, behind to hotel have coffee shop

6/10

Pleasant

12 Jul 2016

Verified traveler

Small Room

This Hotel is very nice..but the room is very small..uncomfortable for guest..

6/10

Pleasant

30 Jun 2016

Christopher

Simple and good

Simple straight forward, good for budget traveller

6/10

Pleasant

11 Jun 2016

Mohd khaizir

the hotel is surrounded by night clubs, its getting louder up to late night. the sleep if often disturbed by loud music.

6/10

Pleasant

17 May 2016

Verified traveler

3 Days 2 Nights Short Getaway

Its worth for what you paid. Quite small but confortable. However, the pubs nearby maybe quite a nuisance during the night due to the loud noise it generates. Other than that got no complains.

Partner

10/10

Exceptional

29 Apr 2016

SIN PENG

A new hotel with great value

A very pleasant and enjoyable rest

8/10

Excellent

13 Apr 2016

Verified traveler

Good value at $25 for deluxe queen

Brand new hotel and in good condition. No elevator. In a noisy area next to a noisy night club. However, we asked for a room at higher floor, room 205 and it was OK, slight disco noise. Excellent value for the money, can't complain for the $25 per night it cost us. Walking distance of ferry and bus terminal. Nice Indian restaurant nearby. We stayed for 2 nights and would stay here again. The room barely fits the queen size bed and a small desk. Bathroom is OK. If sensitive to noise, ask for higher floor and away from night club. Staff was polite and helpful.

Family

8/10

Excellent

28 Mar 2016

Verified traveler

Hotel near to pud, sound proof not that good.

Family

8/10

Excellent

27 Jan 2016

NURUL SYAFIQA

Comfortable Stay

I stayed there for 2 nights, the bed is really comfortable and the room was clean. They have Premier Fox channel, so my stay is really good as there's good movie everyday on the TV, as I'm not going out at night. It is surrounded by pubs and karaoke club, so just asking to get on the higher level room, the music can be barely heard. I have a habit to sleep with the TV's on, so the noise didn't bother me at all. The instant coffee provided by the hotel is tasty and they give you fresh towel with toilet utilities. For a solo traveler, I think this hotel get everything you need for a short stay with a reasonable budget. Thumbs up.

8/10

Excellent

15 Jan 2016

Abd Rahinin

Its in Jati area which surround by many club & bar. So you wouldn't get sleep until 3.30am because it was to loud. If you are in family, it is better to find place far from Jati Commercial area.

8/10

Excellent

11 Oct 2016

izyan liyana

Nice budget hotel

clean, affordable room price, location in city centre, noisy at night due to nearby karaoke and clubs

Family