Dream Hotel

10/10

Exceptional

09 Mar 2026

Michael

Walking distance to much of Hollywood. Nice modern hotel with nice rooms, views, and comfortable amenities.

Partner

10/10

Exceptional

07 Mar 2026

Alan

Only place I come to

6/10

Pleasant

06 Mar 2026

scott

Rooftop bar was closed at night .

Self

6/10

Pleasant

03 Mar 2026

Kristin

The rooftop pool and views were the sole highlight of an otherwise deeply disappointing stay.
Service & Communication: Despite six email exchanges confirming a pre-arranged birthday setup, nothing was in place upon arrival. There was no accountability or attempt to remedy the situation. The hotel later left melted chocolate-covered strawberries in the room on a day spent entirely off-property — an unrequested substitution that was nonetheless charged to the bill.
Room Quality: The carpet showed visible staining, and the advertised balcony upgrade amounted to a third-floor view of rooftop HVAC units on adjacent buildings.
Safety & Environment: Common areas — including the lobby, entrance, and rooftop pool — were repeatedly occupied by non-guests whose loud and discourteous behavior made the environment feel unwelcoming and unsafe.
As a frequent business traveler, this property fell well short of what a 4-star rating should represent. Significant improvements to communication, room maintenance, and guest management are needed before I could recommend it.

10/10

Exceptional

01 Mar 2026

Shunnon

Clean and fast

6/10

Pleasant

01 Mar 2026

Julian

Nespresso machine needed to be descaled was never addressed (hence didn’t work)

Air conditioning stopped working at one point returned to an 80°+ room

Strange room layout, TV on the wall beside the bed (!). Lack of washroom space do to unnecessarily large toilet and shower space

Poor lighting in washroom and entry

Partner

8/10

Excellent

24 Feb 2026

Anita

Clean room and good staff

8/10

Excellent

21 Feb 2026

Malissa

Good until
Club music made me move my room… great gym and nice rooms

2/10

Poor

18 Feb 2026

Tyeshia

Not 4 star worthy. Besides the bathroom, the room did not reflect the photos on the website. It felt dingy and the floor in the elevator was dirty with an old. We stayed here with our 4 year old and there was issues with the heat in the room and I complained twice about it and not once did they offer to switch us to another room. We also paid for valet up front which I’ve never heard of at hotel. We came from the Beverly Hilton before this stay which was superb so I wish we had just extended our stay there for a 4th night.

Family_with_children

10/10

Exceptional

16 Feb 2026

Raul

I love the modernization of the whole hotel. Plus it was in a convenient location during the All Star weekend festivities. I’ll definitely would be staying here again.

Leisure

4/10

Poor

16 Feb 2026

Brandon

I booked and paid for a Platinum 1-Bedroom Suite with a balcony, choosing this room specifically for the balcony and extra space. At check-in, the hotel attempted to place me in a different room with no balcony, calling it an “upgrade.” It was not an upgrade and did not match the room I booked. It was on a lower floor with a poor view.

After raising the issue, I was moved again, this time into a Silver “balcony” room, which is not a true balcony. It is standing-room only with a sliding door and no usable outdoor space. This room is clearly a lower category and lower price point than what I originally paid for. My booked one bedroom suite had evidently been given away.

As compensation, the hotel offered free breakfast. However, breakfast is included at this silver room’s advertised rate, so this did not offset the downgrade or price difference.

Additional issues:
•Rooms feel dated and not aligned with the price charged.
•No ice machines on any floor. Ice must be requested and takes time to arrive.
•Morning coffee was cold.
•Breakfast wait time was quoted at 45 minutes with a very limited menu. Skipped it.
•Front desk service was inconsistent and dismissive.

Positives:
•Rooftop bar was excellent with good staff.
•Elevators were fast.
•Valet staff was courteous, though valet is $65 per night.
•Convenient location near the Pantages Theatre.

Overall, the hotel did not honor the room booked or the price paid. I would not stay here again

Leisure Partner

10/10

Exceptional

16 Feb 2026

Myrna

Great

Leisure Partner

10/10

Exceptional

10 Feb 2026

Shannon

Joy was absolutely amazing. Great welcome, great service.

6/10

Pleasant

06 Feb 2026

Gordon

Room was nice and clean. Roof too pool was beautiful but clearly the management is misogynistic. Female servers were in bikinis and males were in long shorts and a collared shirt. I’m sure the women have to be a certain size, weight, body type and age. I’m surprised they haven’t been sued for discrimination. I would expect more from a “progressive” city. A total exploitation of women. Disgusting. Stay somewhere that people are valued for their merits and not looks.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Gina

Room was clean, staff was not friendly, not rude just not friendly. No water in the room for coffee.

Leisure Family

8/10

Excellent

26 Jan 2026

Paola

.

Business

10/10

Exceptional

26 Jan 2026

Collin

Nice room - Nice lobby . Great location if you have to stay in the hollywood area - Music does go a little late on the weekends on both sides of the hotel - Not to bad .

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Andrew

Clean modern room, friendly andchelpful staff

10/10

Exceptional

09 Jan 2026

Ken

All around great check in
Friendly staff and room is clean.. A+

Leisure Partner

10/10

Exceptional

05 Jan 2026

Mario

Great value

Leisure Family

10/10

Exceptional

29 Dec 2025

Niem

Staff was helpful. Location was great.

Business Self

4/10

Poor

26 Dec 2025

Simone

They nickel and dime you for everything and it's very noisy in the evenings from the bar downstairs. I wondered why earplugs were provided in your room... Now I know. The staff was OK. The valet text message system has some kinks to be worked out. It's better to go down and see valet. I called down to the desk and they did not relay the message to valet so I still had to wait on my car.

Business

10/10

Exceptional

25 Dec 2025

Francisco

Rooms were super clean and staff was great

Leisure Family

10/10

Exceptional

19 Dec 2025

Hannah

Room was spacious and spotless, great rooftop, free coffee, very well located. A taste of luxury on a standard budget.

Self

6/10

Pleasant

15 Dec 2025

Matt

Beautiful urban view from the room. I love vintage LA and 7th floor view was great.

Checkin was clunky and valet parking is a whole separate checkin experience, complete with xeroxed form to fill out. Valet billed in advance for multiple days. Bit of a pain after a long travel day.

Lobby is nice and has chill places. I couldn't go to the roof pool at 7pm, not sure why and the front desk wasn't sure either.

Rooms are a pretty but long in the tooth remodel that's a bit too clever - designer sockets that can't fit two plugs; hdmi socket dangling behind the TV, weird \"coffee foam\" machine. Took a good few minutes to figure out how to turn all the lights out to go to sleep.

It's a decent stay and I may stay again when prices are good, but I prefer the more stylistically intact period spots.

Business_and_leisure Self

10/10

Exceptional

11 Dec 2025

Elizabeth

I, personally, am not a fan of Los Angeles but if I ever visit again, I would stay here. The staff are extremely friendly, helpful, attentive, and just overall pleasant. The hotel itself is next to Tao, but there are plenty of other culinary choices at walking distance. Everything was pristine from the moment you enter the lobby.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Dec 2025

Lauren

The staff were absolutely amazing! The service was great! Everyone was very efficient and wanting to help. We had an A/C issue and they fixed it immediately. Everything was clean and fresh! The security was great and we felt very safe.

The only thing was the bathroom in the room….great for a couple but not a girls trip. lol I had to go to the lobby to use number 2. Why is it glass walls???

But besides that it was great!

Leisure Friends

10/10

Exceptional

04 Dec 2025

Kurt

Super friendly staff, nice modern spacious rooms, amazing rooftop pool and space. Over cool vibe!

Business_and_leisure Friends

8/10

Excellent

01 Dec 2025

Kennetra

Really enjoyed my stay at Dream, nice hotel stayed in the balcony silver room. Only suggestion is better lighting in the bathroom area

Leisure Partner

10/10

Exceptional

27 Nov 2025

Dale

Location was perfect! Great vibe!

Partner

10/10

Exceptional

23 Nov 2025

Matthew

Fun hotel not quiet at all doesn’t matter what room you choose if it’s at the back end at the top it’s loud but it’s electric and I love it. I stay here every time I come to Hollywood.

Business

10/10

Exceptional

23 Nov 2025

Moti

It was nice but felt a little dated on the inside for a fairly new hotel

Leisure Partner

10/10

Exceptional

23 Nov 2025

Marc

Loved the welcome drink. Such a great touch

Business

10/10

Exceptional

22 Nov 2025

Katelynne

I had the best sleep on a hotel bed ever in my life. Hotel is clean, nice, wonderful bed, awesome staff. I would definitely return. Parking is $65 which is expensive. Convenient location.

4/10

Poor

20 Nov 2025

Kenneth

Much of the hotels charm is the rooftop experience and location. The hotel was unable to accommodate rain so the club, restaurant and reason we booked the hotel was closed. We tried to get breakfast but the food came in to-go boxes and the food was cold and terrible.
This hotel does not seem to be able to adapt. Prob a great hotel if everything is perfect, otherwise stay somewhere less expensive.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Emily

The hotel was beautiful, location is great, the rooms were very clean, modern and comfortable and the rooftop bar was filled with great staff, beautiful views and good drinks and views! Will absolutely be staying here again!

Friends_and_family Family

2/10

Poor

16 Nov 2025

SORUSH

This was our 3rd time at this hotel, understanding it was busy weekend they should still try to give you the same service as other guests. Even though calling to asked for moving our check in from 4pm which doesn’t make sense to 3pm which is the universal check in hotels, saying yes when we got there , they did not honer it, on top of it passed 4pm they decided to give us a room at the 3rd floor from the higher floor I booked my room which literally couldn’t even open both curtains on 2 side of the room because one was so close to the building next door which anyone could see in our room and the other side next to a busy parking lot in Hollywood which again can see in our room. On top of that when we called to get a late checkout the next morning they wouldn’t accommodate that either saying they are fully booked, even though they wouldn’t accommodate our 1 hour check in early when they gave us the same excuse from the night before saying everyone asked for the late checkout and that’s why they are running late cleaning the rooms!!!!

Leisure Partner

2/10

Poor

12 Nov 2025

charles

The front desk manager by name Jonathan has zero customer services and he made sure i will not be coming back again to stay at the dreams as long as he still works there .

Leisure Family

10/10

Exceptional

09 Nov 2025

Steven

Such a cute hotel. Would definitely come back and stay here ! Loved the hotel and the room and the Photo Booth and pool were a blast

10/10

Exceptional

05 Nov 2025

Daniel

Good hotel bathroom was great staff was nice

Partner

10/10

Exceptional

05 Nov 2025

Imani

great service.

10/10

Exceptional

02 Nov 2025

Diana

Nice and friendly staff

10/10

Exceptional

02 Nov 2025

Christopher

Every single part of this hotel was incredible. The vibe, the nightlife, the openness. Location can’t be beat. Love it and will be back

Leisure Self

10/10

Exceptional

01 Nov 2025

Rosalind

Rooms was great and well appointed, super clean. Staff was friendly and helpful. They could improvde is the coffee downstairs in the morning

10/10

Exceptional

29 Oct 2025

Ashleigh

Hotel was nice. Close to everything and perfect for one night stay after seeing a concert

Partner

8/10

Excellent

28 Oct 2025

Elizabeth

I was traveling w my best friend, the room was nice but the shower was literally completely made of glass on all sides and was just a glass window into the bedroom with a see through curtain… so that was awkward. The water pressure was AWFUL- it was hard to get the shampoo and conditioner out of my hair. There was no water in the room or ice machine - you had to use the iPad to order the ice- water wasn’t available. The bed was comfortable- the lighting in the room wasn’t great. The shower was also difficult to figure out. Valet (only parking available) was $65 a night.

Leisure Friends

10/10

Exceptional

28 Oct 2025

Dameshia

Love this place will book again !

Business_and_leisure Self

8/10

Excellent

24 Oct 2025

Pamela

Loved the rooftop bar for cocktails and breakfast - amazing views!

Partner

4/10

Poor

23 Oct 2025

Cody

Bed uncomfortable, a/c wasn’t functioning properly kept giving error and turning off

Business Self

8/10

Excellent

21 Oct 2025

Alexandra

Carpets were a little dirty, and bed was very lumpy

10/10

Exceptional

20 Oct 2025

Joseph

This place is amazing. Room was top-notch and the location was perfect for sightseeing and nightlife. This will be our new go-to whenever we’re on the left coast.

Partner

8/10

Excellent

18 Oct 2025

Raphael

We really enjoyed our stay at this hotel! The staff was very kind and accommodating and the amenities were wonderful. The only downside was that they did not have smart TV's so we were not able to watch Netflix while we were in the hotel room. Not a super big deal and besides that, everything else was great. We would definitely stay here again.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Brian

Great location great staff

Partner

8/10

Excellent

13 Oct 2025

Carla

The bar did not have anything in the refrigerator

Leisure Family

8/10

Excellent

12 Oct 2025

Jamal

Nice

Friends

6/10

Pleasant

09 Oct 2025

Renicia

Was just ok. Won't be staying there again. Kind of dirty and parking is terrible

Business

10/10

Exceptional

04 Oct 2025

Anhelina

Good

6/10

Pleasant

01 Oct 2025

Richard

lots nearby but area feels slightly sketchy

10/10

Exceptional

26 Sep 2025

Lupe

My stay was really a dream l had an amazing experience and the staff was fantastic and very helpful.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

Chandie

We had an excellent staycation at The Dream. Tons of food and convenience in the area, very attentive and friendly staff, and an overall \"killer vibe\". Top of mind is the food and service that we received at the rooftop terrace restaurant which really kicked off our stay in style. It's our new \"go to\" for local getaways.

Leisure Pet

8/10

Excellent

23 Sep 2025

Cherese

Nice property very convenient

10/10

Exceptional

23 Sep 2025

Emma

Love the decor and vibes. The view of the Hollywood sign is amazing!

Leisure

10/10

Exceptional

16 Sep 2025

Stephanie

The room was excellent, loved the pool and bar area, friendly and helpful valet staff

10/10

Exceptional

15 Sep 2025

Jamalmillen

Everything was walking distance, the rooms were clean and great staff very friendly.

Business_and_leisure Partner

8/10

Excellent

15 Sep 2025

Stephanie

loved our stay however noise level at midnight was quite loud.. and the air conditioning didn't really work great.

Leisure Friends

4/10

Poor

07 Sep 2025

Lisa

Upon arrival our room was 87 degrees, after notifying the front desk they sent an engineer who was unable to fix the AC. They suggested us another room which we went to with the front seat receptionist; where that room too was 87 degrees. The rooms never cooled off. We booked a Platinum King Suite and had to downgrade to a single king room which was a huge difference and experience than which we planned for my Husband’s birthday weekend. They did notice to upgrade or make any concessions to accommodate us to make us better or whole of what we booked. The place is called Dream but it was short of. The amenities were not but that was outside of our room. We wanted to have just as nice of a room as the rest of the property.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Serghio

Nice central location. Clean and great friendly staff.

Leisure Self

10/10

Exceptional

05 Sep 2025

Serghio

Nice central location. Clean and great friendly staff.

Leisure Self

10/10

Exceptional

05 Sep 2025

Serghio

Nice central location. Clean and great friendly staff.

Leisure Self

10/10

Exceptional

02 Sep 2025

Zhonnai

Great location!

2/10

Poor

24 Aug 2025

Simon

Avoid like the plague if you actually want to sleep. We booked this hotel to celebrate our 10 year anniversary. There is music with the bass pounding until 0630 each day. I could literally hear every lyric of every song! I told the staff as we checked out and they literally could’nt care less. We had no sleep. It was the start of a drive to San Francisco and put us on a back foot to start. We are tired beyond belief and the lack of sleep caused so much stress it has made our celebration into something awful. Do not stay here unless you want to stay awake all night.

10/10

Exceptional

24 Aug 2025

Kristine

It was really great! my husband and I were there for the weekend to see a concert. It in a fun popular area. The hotel is beautiful, clean, great food, fun. There is a club next door which is loud but just ask for a room on the other side of the hotel, unless you want to go out. SHOUT OUT to the staff and Daniel at the front desk who changed rooms for us, going above and beyond in a fully booked hotel. it is close to a bunch of stuff. We walked back from the Hollywood Palladium. Awesome!

Leisure Partner

6/10

Pleasant

24 Aug 2025

Fermin

Yeah the place is beautiful n great but here is my main issue. I've always paid cash for deposits/ incidentals for this exact reason that this establishment has only reinforced for me, as to why.... They do not let you pay cash here for those \"incidentals\".... So they charge $150 on your card immediately upon check in... (Side note- the lady checking me in reassured (lied) to me that it would be refunded immediately back onto my card when checking out).....
Upon checking out, I'm told it would take 3-5 business days for it to be put back onto my card.... I want it back in the same 3-5 seconds it took to take it... That discrepancy is non-existent with Cash. So I'm not going to go have lunch at the Chinese food spot on highland that I love.... They're so fast to take it n even slower to return it.
And to top it off, I'm told that I'll only be receiving $100 back because of an \"amenities\" fee that I don't recall being mentioned anywhere n not by anyone prior, for their check-in wine, (which I had none of), the use of their gym, rooftop n pool (which was leaking down into the 9th floor hallway by my room) and the things they provide in your room...... Correct me if I'm wrong but shouldn't all that be included in those hefty inexpensive rooms rates ??
Good thing my friend didn't make it... I was going to help them out with the pricey valet fee with the deposit also... Then what would've happened ? It's a literal form of monetary rape.
Cash is King.

10/10

Exceptional

23 Aug 2025

Lucia

5 star

10/10

Exceptional

22 Aug 2025

Michael

Given the sketchy nature of the surrounding Hollywood area, this was a nice, safe oasis to stay in. The staff was very friendly and helpful. The rooftop restaurant was lovely, but we found the breakfast menu rather limited. The coffee was not hot ad tasted funny, No bagels and lox!

Leisure Partner

10/10

Exceptional

21 Aug 2025

Verified traveler

Was a fun little getaway trip for a day

Partner

10/10

Exceptional

17 Aug 2025

JESSICA

10/10

This is one of my favorite places to stay in LA. The staff is always incredible, the gym has all the equipment I need, the aesthetic of the room, and location to night life is amazing

8/10

Excellent

08 Aug 2025

Christine

Nice toom

10/10

Exceptional

07 Aug 2025

Harkrishan

Great staff

2/10

Poor

07 Aug 2025

LA FOOD

They charged e $500 for smoking in the room and they didn’t tell me it was non smoke

8/10

Excellent

02 Aug 2025

Ronald

Beautiful place

Leisure

4/10

Poor

30 Jul 2025

Sujey

Not good service very bad

Business_and_leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Jose

Outstanding service from the moment one walked inside the hotel lobby. Staff was real accommodating with everything.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Gia

2nd stay. Good location for my family trips

Leisure Self

8/10

Excellent

20 Jul 2025

Kasandra

Rooms where nice and clean only thing was there was no fridge in the room and no ice bucket to get ice. Aside from those things it was nice.

Leisure Partner

6/10

Pleasant

16 Jul 2025

Danielle

The beds were low, the roof top bar closed super early. No microwave in room and no room seevices

Business

10/10

Exceptional

16 Jul 2025

Richard

Amazing hotel. Definitely will revisit

Partner

8/10

Excellent

10 Jul 2025

Miguel

Very nice view nice rooms but room kinda small other then that amazing hotel with good hospitality

Leisure Partner

6/10

Pleasant

05 Jul 2025

Kentrell

The TV’s don’t have any of the streaming platforms like NETFLIX, Hulu, etc

Leisure Partner

8/10

Excellent

01 Jul 2025

Olumide

it was great! just not as nice as well expected. for what it was, it was great

Leisure Partner

10/10

Exceptional

12 Jun 2025

Thripura

Great stay
Couldn’t access the facilities due to events happening that weekend but otherwise the hotel was lovely and extremely convenient. Wonderful staff and well equipped rooms

Partner

10/10

Exceptional

12 Jun 2025

Jaimie Tessa

The roof was the best part

Leisure Partner

10/10

Exceptional

10 Jun 2025

Tony

Great

Leisure Partner

10/10

Exceptional

04 Jun 2025

John

Nice hotel, reasonably priced.

Business

10/10

Exceptional

03 Jun 2025

Allyson

Walking distance from many things

Business

10/10

Exceptional

03 Jun 2025

Channing

Amazing time,. Room was great, staff was amazing. Hotel gym was clean and things were easily accessavle

Business

10/10

Exceptional

03 Jun 2025

Matthew

Staff was wonderful

Business

6/10

Pleasant

27 May 2025

Alethea

Very quiet, great view. We’re told that we would get a microwave earlier that morning, but staff told us later in day they had given them to other guests without speaking to us. Toilet quit working and kept flowing
water all night loud noise. We’re told that no one was there to take care of it. Rooftop closed too early for guests but really catered to outside wild noisy parties. Other wise, if we ever come back to LA, we’ll definitely choose another hotel.

Leisure Partner

10/10

Exceptional

27 May 2025

Dallas

Clean and comfortable rooms

Leisure Self

10/10

Exceptional

26 May 2025

Cleophas

all