Panmour Villa Hotel

Malaysia , Kuala Lumpur
KLANG, 78 Lebuh Turi Taman Chi Liung
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20 reviews shown

2/10

Poor

30 Sep 2024

Ng Yee

On September 28th morning Saturday about 0800am , i called the front office informing them that the water pressure in the room is very low & there is no warm water . Until i am about to take a shower at about 1100am , its still not look into & no one came to inform me if the problem have been solved .
I called again & saying i need to take a shower before going out . Then only they start taking actions, bringing pail of water for my shower & etc .
As it was a Saturday , they told me that the hotel manager is off & no one come to apologise for the invonvenience at all .

Leisure Self

6/10

Pleasant

25 Nov 2023

Jaraja

It’s an average hotel
Value for money

Leisure Self

6/10

Pleasant

21 Oct 2023

nurul husna

this hotel is ongoing upgrade and fasilities not so good ,

Business_and_leisure Family

8/10

Excellent

19 Nov 2022

Clarence Leslie

Excellent customer service and value for money. However, the room didn’t have a view considering it’s a big room with two beds.

Leisure Family

8/10

Excellent

03 Jul 2022

KHADEEJA

Clean

Leisure Partner

6/10

Pleasant

18 Jul 2021

Verified traveler

overall is okay for staying. service also satisfactory. the problem is only with the online reservation. hotel should mention or add extra info on the website if they are not open for just any reservations.(due to current pandemic, special made arrangements can only be entertained.) refund is quit impossible.

Business Self

4/10

Poor

08 Mar 2021

Verified traveler

First day dapat bilik tv takde signal.. complaint a few time until afternoon they give us change room..second room ok but the econ very noisy..second day they come and fix the econ..internet very poor.. first day no internet at all..second day can access but very slow..no parking allocate for hotel guest. I got parking summons for our gift stay at this hotel..

Business Family

6/10

Pleasant

16 Sep 2020

Harshay

The hotel was quite dusty when we first entered!! There were no electric kettle to boil water... Other than that, everything was good!!

Friends_and_family Partner

8/10

Excellent

19 Feb 2020

Verified traveler

Location is good, spacious room for 3 persons. But pls train your staff more as we wait for 30 min just to get another senior person to attend us at the reception counter, there was an exisiting young indian lady at the counter but seems not understand english and not clear with the check in process

Friends_and_family Family

4/10

Poor

26 Dec 2019

Verified traveler

The room did not look clean and the pillow cases were not changed cos i found hair. The TV did not work either and was told the technician and the housekeeping staff were off on that day. The room did not smell fresh nor cleaned properly as I found an ashtray with traces of ash still on it.

Friends_and_family Family

2/10

Poor

07 Dec 2019

Sky

Only the check in step it tooks me 30 minute.

Friends_and_family Family

8/10

Excellent

03 Jul 2019

Verified traveler

reasonable for budget hotel

Leisure Family

6/10

Pleasant

19 Dec 2018

Bernice

The blanket and mattress cover found yellow vestiges and the room nearby Majlis, 5.30AM morning call on time

4/10

Poor

17 Dec 2018

Verified traveler

Not satisfied with the staff and room

8/10

Excellent

27 Oct 2018

Sanchia

room is very clean and comfortable, lobby looks a bit old but doesn't matter to us. the only concern we have is the toilet, very difficult for us to flush after used it. spend plenty of time to flush away.

8/10

Excellent

11 Sep 2018

Sukumaran

Satisfactory stay

All was fine, except for the TV channels, hardly could watch. Really need improvement.

Family

6/10

Pleasant

30 Jul 2018

Sathya

Not too say good or bad. Intermediate range and valued for the money.

6/10

Pleasant

11 Apr 2018

Verified traveler

Hotel doesn't provide hand soap and there is no daily housekeeping.
Wifi signal is strong.

8/10

Excellent

10 Feb 2018

Verified traveler

It was a pleasant and comfortable stay. The rooms were maintained well except that the toilet pipe was leaking slightly. Other than that it was a great experience staying here

6/10

Pleasant

28 Dec 2017

Verified traveler

Slow registration. I've made online booking and payment. But they process my check in for about 30 minutes. Improve this. Thank u