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DoubleTree by Hilton Shah Alam i-City
Kuala Lumpur · Malaysia
i-City Finance Avenue 40000 Shah Alam, SelangorView location
9.4/10Excellent248 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.6/10 9.6
Amenities9.2/10 9.2
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About DoubleTree by Hilton Shah Alam i-City
Located next to Central i-City Mall and minutes from corporate hubs, DoubleTree by Hilton Shah Alam i-City offers business-friendly convenience with easy access to Shah Alam’s key industrial and commercial zones.
Just 20 minutes from Subang Airport, the hotel features modern rooms, on-site dining, an infinity pool, and event-ready spaces, ideal for corporate stays.
Show less
When you stay at DoubleTree by Hilton Shah Alam i-City in Shah Alam, you'll be connected to a shopping center, within a 10-minute walk of i-City and Central i-City Shopping Centre.
This luxury hotel is 11.5 mi (18.6 km) from Sunway Pyramid Mall and 14.2 mi (22.8 km) from University of Malaya. Make yourself at home in one of the 300 air-conditioned rooms featuring minibars and plasma televisions.
Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- Contactless check-out is available.
-
Special Instructions
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
- Fee for in-room wireless internet: MYR 30 per night (rates may vary)
- Covered self parking fee: MYR 5 per day
- Covered valet parking fee: MYR 60 per day
- Rollaway bed fee: MYR 118.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
Malay
English
Chinese (Mandarin)
Nearby attractions
I-City
0.6 km / 0.4 mi
Central i-City Shopping Centre
0.6 km / 0.4 mi
SnoWalk
1.4 km / 0.9 mi
Laman Seni 7
1.5 km / 0.9 mi
Sri Maha Mariamman Temple
1.8 km / 1.1 mi
Universiti Teknologi MARA Shah Alam
1.8 km / 1.1 mi
Mawar College
2.3 km / 1.4 mi
Taman Lake Park
2.3 km / 1.4 mi
AEON Mall Bukit Raja
2.6 km / 1.6 mi
Bukit Raja Shopping Centre
2.6 km / 1.6 mi
Klang Centro Mall
3.3 km / 2.1 mi
Wet World Shah Alam
4.4 km / 2.8 mi
Klang Parade
4.8 km / 3 mi
Shah Alam Convention Center
5.7 km / 3.5 mi
Shah Alam Lake Garden
5.7 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2022
- Total number of rooms: 299
- Number of floors (main building): 21
- Double rooms: 81
- Suites: 32
- Connecting rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
Show 57 more facilities & services
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wired InternetExtra charge
- Wi-fi
- Local and international callsExtra charge
- Transfer serviceExtra charge
- Valet parkingExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staffExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- FireplaceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Newspaper stand
- Concierge
- GymExtra charge
- NewspapersExtra charge
- Luggage roomExtra charge
- Private pool
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack barExtra charge
- Air conditioning in Restaurant
- Conference room
- Meeting room: 7
- ProjectorExtra charge
- Secretarial serviceExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Game roomExtra charge
- Steam bathExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- BilliardsExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GUEST ROOMTWIN • GUEST ROOM • 1 Bedroom • 30 m²TWN.GR
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Individually adjustable air conditioning
Show all 15 amenities
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Hairdryer
- Soundproof room
Facilities with extra charge
- Wi-fi
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
TWIN GUEST ROOM
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.GR
Room amenities
- Safe
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Hairdryer
- Soundproof room
Facilities with extra charge
- Wi-fi
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM KING BEDSUITE • PREMIUM KING BED • 1 Bedroom • 54 m²SUI.KG-PI
Room overview
Non-smoking room- Room size
- 54 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Hairdryer
- Soundproof room
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
Show all 15 amenities
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE PREMIUM KING BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 54 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PI
Room amenities
- TV
- Hairdryer
- Soundproof room
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 30 m²FAM.CM-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Soundproof room
Show all 15 amenities
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
FAMILY ROOM CONNECTING ROOM
Room photos
15 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CM-1
Room amenities
- Hairdryer
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Soundproof room
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • Presidential • 11 m²SUI.6S-3
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room amenities
- Soundproof room
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
Show all 15 amenities
- Wake-up service
- Hairdryer
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE Presidential
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S-3
Room amenities
- Soundproof room
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Hairdryer
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 30 m²TWN.DX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
Show all 15 amenities
- Soundproof room
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
TWIN DELUXE
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Hairdryer
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Soundproof room
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE PARK VIEWDouble or Twin • DELUXE PARK VIEWDBT.DX-PV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
Double or Twin DELUXE PARK VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-PV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE PARK VIEWRoom • DELUXE PARK VIEWROO.DX-PV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
Room DELUXE PARK VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-PV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE PREMIUM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 30 m²SUI.DX-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Slippers
- Soundproof room
- Toiletries
- Desk
- Bathrobes
- Hairdryer
- TV
- Minibar
Show all 15 amenities
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Alarm clock
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE DELUXE KING BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Room amenities
- Slippers
- Soundproof room
- Toiletries
- Desk
- Bathrobes
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Alarm clock
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathrobes
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
Show all 16 amenities
- Safe
- Wheelchair-accessible
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Slippers
- Soundproof room
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE Accessible KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Bathrobes
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Slippers
- Soundproof room
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE PARK VIEWTWIN • DELUXE PARK VIEWTWN.DX-PV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
TWIN DELUXE PARK VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-PV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin GUEST ROOM KING BEDDouble or Twin • GUEST ROOM KING BEDDBT.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
Double or Twin GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BED • 1 Bedroom • 30 m²DBL.GR-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- TV
- Hairdryer
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
Show all 15 amenities
- Soundproof room
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE GUEST ROOM KING BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Room amenities
- Minibar
- TV
- Hairdryer
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Soundproof room
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
Facilities with extra charge
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE PARK VIEWDOUBLE • DELUXE PARK VIEWDBL.DX-PV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE DELUXE PARK VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PARK VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-PV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 30 m²DBL.DX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathrobes
- Soundproof room
- Slippers
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Safe
Show all 15 amenities
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
DOUBLE DELUXE
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Bathrobes
- Soundproof room
- Slippers
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
TWIN GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.GR-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUMSUITE • PREMIUMSUI.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
SUITE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Shah Alam i-City
FAMILY ROOM CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about DoubleTree by Hilton Shah Alam i-City
75
reviews shown
Robert
Convenient location, nice modern hotel. Great restaurant
Kok Ken
Clean room.
Derek
Excellent hotel for location facilities and presentation. Will definitely be returning
Dr. Stephen-Claude
Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Ahmad
Fantastic hotel with great set of staff esp at the reception counter.
Anand
My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan.
We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day.
Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again.
Highly recommended! Thank you, Jordan, and thank you, DoubleTree!
We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day.
Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again.
Highly recommended! Thank you, Jordan, and thank you, DoubleTree!
Krishnar Muthukumarasamy
Location
Patrick
Yes
Rhys
Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
A Shar'ni Bt
All is good except taking too much time to request for housekeeping
Faaea
The room was good. The food was always cold not hot, very disappointing for a five star hotel
John
Breakfast very nice and staff very friendly
Verified traveler
The place is very clean and friendly
Vasudeva Rao
Property is in a very good location. Staff were very good and the service is also good.
Place was bit noisy in the nighttime and couldn’t sleep comfortably during night time. Toilet in Room 1002 was smelling really bad. Rest all was good.
Place was bit noisy in the nighttime and couldn’t sleep comfortably during night time. Toilet in Room 1002 was smelling really bad. Rest all was good.
Nur Syafeela
I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Jayaram
Very courteous and polite staff.
Kwan
Love the staff - fantastic service n friendly! Cleaning staff were excellent
Kwan
Clean
Kong
nice
Kong
nice
Lydia
+ The room was an adequate size.
+ The location was good.
+ The hotel was generally clean.
+ The pool and facilities appeared clean.
+ The welcome cookie was a nice touch.
- Not much variety of food options.
- We decided to cancel the breakfast we had paid for as there were very limited gluten free options (only egg and yoghurt). The kitchen staff also seemed very unwilling to make something alternate whereas other hotels we stayed at were much more accommodating and went the extra mile to make things like GF pancakes.
- Some of the staff felt very unwelcoming, especially the guy at the pool who was staring at us both the whole time we were there. It was only us, and he was mopping the floor and just watching us for nearly an hour. This made us feel really uncomfortable and we went back to our room and didn't use the pool again for this reason.
- The lattes we ordered to the room in the morning were only half full.
- We also ordered fruit juice to the room which took over an hour to arrive.
- There were yellow marks on the head board of the bed and yellow scum marks around the bathroom sink.
- The tap water kept turning brown.
Overall, the stay was okay but definitely not what we expected from a 5*hotel nor a reputable chain like Hilton. We thought we were treating ourselves to a few nights of luxury but we're disappointed. We wouldn't stay here again.
Intan Juliana
Nice place
Hong Shuen
Good customer service. Wifi slow to activate for foreign mobiles. It advertised the room for three but actually small to fit another bed in.
May Lin
Hotel staff is very friendly the room is ok
Daniel
Had a great stay at the Double Tree Shah Alam I-City. Outstanding service from the front desk, room service, restaurant, fitness team and security staff. The rooms were clean, modern and new. The Central mall next door is a plus. Will return next time I visit.
Verified traveler
Overall reviews
Their breakfast taste not good and recommended. Better to eat their neighbor shopping mall. While Local tax charged via my Credit Card, no one explained me during check-in.
Muhammad
The hotel building and facilities are relatively new. Breakfast was excellent, with lots of varieties. Make sure you ask for a room with window view of the theme park. The view of the lights of the theme park and people playing in the theme park is gorgeous. There's the new big mall Central icity just 3 mins walking distance from the hotel. I LOVE this mall, it has everything you would need or want to buy. The mall is also very spacious, lots of shops and dining areas, and very clean as well. I stayed at this hotel for 4 nights and I love the experience.
Stephen
the breakfast buffet has few options
Shamika
Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Srila
Close to central shopping
Emmanuel
Nice experience
Alex
Awesome
Great area away from the city. It had a mall with all your needs right next to it!
Lima
It is clean and well maintained, whatever you need they will send their workers to help you
Nisha
Great place to stay. staff is so friendly and welcoming.
JOE
not bad .good.
Joshu
Every one that worked there was the nicest person I met!
Teng Hwai
Nice room layout and setting. Comfortable bed and clean.
Fazeel
This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Albert Lee
Great place but don’t expect much to chill out
Location is good due to close proximity to mall and airport. Shopping and F&B at mall needs to improve with better quality food and better shopping experience . To give you an idea Setia city mall is much better .
Night surrounding can be boring otherwise generally satisfactory .
Night surrounding can be boring otherwise generally satisfactory .
Esther
Easy access to the mall and get stuff that u need. Which just beside the hotel.
ST
Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore)
Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
Dennie
My 2nd time stayed, well keep, need some improvement, on training staff, service was good
Jacqueline Li Hwee
.
Ryan
Not a thing was wrong. This is your best option for staying in Shah Alam area.
LEE
Great place
Good location with proximity to F&B and shopping
It will be nice if they have a curtain or blind between the toilet and bedroom
It will be nice if they have a curtain or blind between the toilet and bedroom
Chang Hun
Awesome
All good
YU
Except for the location, which is a bit far from KLCC, all other aspects were fantastic. The food was delicious and varied, and all staff would greet you with a big smile. They consistently pay great attention to your needs with outstanding hospitality. The room was neat and clean without any odour, which I liked the most during my stay. I will definitely choose this five-star hotel if I go to KL again in the future.
Syeda
This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Aloysius
Requested for late check out but was rejected claim to have a huge group of customers.
But hotel is as quiet as a grave.... so cant uhderatand why cant grant hour or two late check out..
But hotel is as quiet as a grave.... so cant uhderatand why cant grant hour or two late check out..
Binny Zachariah
Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Paul
Excellent property
MOHD SALAHUDDIN
GOOD
Intan Juliana
Great job!
Aravind
Lovely hotel and staff, mall next door was handy. Limited public transport options
Nisha
Stayed from 11th of April till 17th of April. Our Room had great view. Bed was comfortable. Tv had limited channels. Staff is extremely caring. Very courteous, ready to help. Breakfast had variety. There was a choice of Malay, Indian, Chinese and western. Fruits were not much of choice, there was watermelon, melon and maybe pineapple. Teh tarik was luke warm extremely sweet sickly taste. Coffee was a great let down. Our room showers were a let down. The cubicle is so small to accommodate for the massive bath which is a waste of space. Shower leaks through the shower door. The floor towel was soaked and had to use another to step on to a dryer towel.
Nisha
Very friendly staff
Zane
The hotel is new and comfortable. There is a parking free of 30 dollars a day.
Ramlan
Very good location
Staff very hospitable, amazing as always. Location next to shopping mall, good restaurants and varied entertainment places. Try get rooms facing I-City Park
gavin
Brand new and impressive property
Great views
Great views
Desmond
KL stay 2025
Toilet basin was choke
NOR HANANI
Marvellous
Amazing experience..will come again
Christopher
I'm an American so being unfamiliar with Malaysia i didnt quite know what to expect of hotels in Malaysia. I stayed in room 603 from the middle of august to about a week or so ago.
From what i saw and experienced, this is the best, cleanest, highest class hotel i have ever been in, in my life. I stayed briefly in other hotels like Cosmo Hotel in KL centre or 5 senses or other 4 or 5 star hotels near Kuala Lumpur.
None of them can compare with double tree in shah Alam. All the other hotels had a mold smell or were unlivable (especially cosmo hotel - which was frankly a terrible experience). The Saujana Hotel was the only other hotel that seemed almost on par but still had a mold mildew smell present.
However shah alam doubletree by hilton was in comparison extremely clean, zero mold smell or mildew issues, excellent staff service even in AM hours, a luxurious lobby and restaurant, courteous and helpful staff and managers - essentially a 5 star hotel experience straight from top tier professionals likely trained in switzerland , but in Malayasia.
The only downside of double tree in shah Alam was the distance from KL proper, but it is still the best hotel in my opinion, in Malaysia around KL
From what i saw and experienced, this is the best, cleanest, highest class hotel i have ever been in, in my life. I stayed briefly in other hotels like Cosmo Hotel in KL centre or 5 senses or other 4 or 5 star hotels near Kuala Lumpur.
None of them can compare with double tree in shah Alam. All the other hotels had a mold smell or were unlivable (especially cosmo hotel - which was frankly a terrible experience). The Saujana Hotel was the only other hotel that seemed almost on par but still had a mold mildew smell present.
However shah alam doubletree by hilton was in comparison extremely clean, zero mold smell or mildew issues, excellent staff service even in AM hours, a luxurious lobby and restaurant, courteous and helpful staff and managers - essentially a 5 star hotel experience straight from top tier professionals likely trained in switzerland , but in Malayasia.
The only downside of double tree in shah Alam was the distance from KL proper, but it is still the best hotel in my opinion, in Malaysia around KL
Patricia
Beautiful hotel and just opened in Aug 2022. We stayed 8 nights and by the second night the staff started to recongize us and greeted us warmly each time. The house keeping staff was also super attentive and helpful checking in on us in the evening to make sure we had enough water bottles and towels for the night. Extra bonus for being next to a mall with an outdoor walk path leading directly from hotel lobby to side entrance of the mall.
Lavinia
The check in experience was smooth and great. Cheryl who attended to us was very efficient, welcoming and courteous. Thank you for giving us a lovely stay.
Kulbir
Good but not so good.
Everything was great except for service. Food service was not good, staff not knowledgable.
xia feng
New hotel with a very nice pool for families. Staffs are well trained and very professional. The location is a little bit off if you are in KL for holiday. However, I will stay in this hotel for my next visit as Grab in MY is cheap enough.
Florence
I will definitely give the hotel rate 100/10
Love it and very friendly staff and my room smells great so clean.. i will definitely book again and will consider this my to go hotel in KL 👍🙏
Love it and very friendly staff and my room smells great so clean.. i will definitely book again and will consider this my to go hotel in KL 👍🙏
Sari
Perfect hotel
Germaine
Great place for business stay
Good food and hotel rooms were clean and spaces.
Jinming Jerry
Perfect hotel for business travellers whom wants to avoid city center traffic. New, nice, clean. No complaint!
John
Love the attentiveness and also cleanliness. Quiet and great for rest after a day out for work.
MANOJ
Pleasant 2 night Stay
Reached the hotel and was warmly welcomed by Ms. Noor Front Desk Manager who ensured our stay was going to be comfortable.
Rooms are very modern and clean.
Staff welcoming
Breakfast buffet variety was well served
Next to the mall which is just a minute walk from the hotel.
Will recommend travellers to stay.
Rooms are very modern and clean.
Staff welcoming
Breakfast buffet variety was well served
Next to the mall which is just a minute walk from the hotel.
Will recommend travellers to stay.
Debra
Overall the stay was okay. The rating given here is for the state of the hotel currently. There are still room for improvements.
Anyway, when you enter the lobby, you’ll be greeted with a very posh and grand interior, very bright and lively and much like a open concept theme. Check in was a breeze as there are ample counters to service the guests.
As for the service staff I would give a 10/10. Jo Ann was very warm and welcoming to us after a very wet drive over from KL. Gave us warm cookies and did a follow up check if the room was satisfactory.
Hotel is still very new (roughly 4 months old) and some levels are still undergoing upgrades to be service worthy.
If you’re looking for a short trip to Shah Alam, definitely one place to look out for as its next to I-city and quite a near drive to Setia City Mall. The room I booked was a King Premium Suite with a bathtub and separate living room, it’s not as spacious as some other Suites in other hotels and we were given quite a low level of the property. Some toilet fitting were not fixed properly so it’s just sitting on the table, housekeeping should probably have handled it before our stay. Also, the toilet floor felt quite oily for some reason.
Breakfast was similar to what’s presented in most of the Doubletree Hilton, which I admire and love the consistency.
Anyway, when you enter the lobby, you’ll be greeted with a very posh and grand interior, very bright and lively and much like a open concept theme. Check in was a breeze as there are ample counters to service the guests.
As for the service staff I would give a 10/10. Jo Ann was very warm and welcoming to us after a very wet drive over from KL. Gave us warm cookies and did a follow up check if the room was satisfactory.
Hotel is still very new (roughly 4 months old) and some levels are still undergoing upgrades to be service worthy.
If you’re looking for a short trip to Shah Alam, definitely one place to look out for as its next to I-city and quite a near drive to Setia City Mall. The room I booked was a King Premium Suite with a bathtub and separate living room, it’s not as spacious as some other Suites in other hotels and we were given quite a low level of the property. Some toilet fitting were not fixed properly so it’s just sitting on the table, housekeeping should probably have handled it before our stay. Also, the toilet floor felt quite oily for some reason.
Breakfast was similar to what’s presented in most of the Doubletree Hilton, which I admire and love the consistency.
Faiyaz
This is a brand new property in shah alam Icity. It is a lil far from the airport but a beautiful property.
ROSMADI
Ok
Location & surroundings
DoubleTree by Hilton Shah Alam i-City
i-City Finance Avenue 40000 Shah Alam, Selangor, Shah Alam, Malaysia
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DoubleTree by Hilton Shah Alam i-City
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