Mardhiyyah Hotel and Suites

Malaysia , Kuala Lumpur
SELANGOR DARUL EHSAN, Persiaran Perbandaran, Seksyen 14, Shah Alam
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50 reviews shown

4/10

Poor

24 Feb 2026

Muhammad Hariz bin Ahmad

Wait almost 45 mins cz the staff cant find my reservation.

Toilet shower need to change

Friends_and_family Family

2/10

Poor

26 Jan 2026

farida

The room was shabby. There was mold on the bathroom tiles; the tub needed some real cleaning and it smelled moldy - not healthy. The were loose wires hanging from the walls and the wall paper was peeling off. I have to say that the whole place needs updating and attention. The furniture was dented and scratched. It doesn’t seem like the management cares about how clean and presentable the rooms were.

As for the staff, they were very nice and helpful!

Would I recommend it to anyone? No way!!!!

Leisure Partner

8/10

Excellent

16 Jun 2025

Murray

Attended an event at the Shah Alam Theatre, so the primary reason for booking this was the location. Staff was friendly and helpful; the onsite food options were good and convenient. Didn't explore the area so cannot comment on it.

Property is showing its age, and I hope the owners invest in an upgrade. Furnishings showed distress; carpet slightly worn; bathroom porcelain was colored; one elevator kept stalling. However, was pleased with the stay.

Leisure Self

6/10

Pleasant

22 Feb 2025

Rahman

Old fashioned hotel accordance to the malaysian lifestyle . Rooms subjective separated by luxury and ordinary levels.
Furniture ,carpets , toilets and facilities are all old.

Friends_and_family Family

8/10

Excellent

21 Apr 2024

Aiman

Good

8/10

Excellent

18 Feb 2024

Aiman

Good

Leisure Family

10/10

Exceptional

14 Jul 2023

sharifah ummairah

Very convenient

Leisure Family

8/10

Excellent

25 Jun 2023

Hainny Haryaty

Central area, great friendly staff, very helpful

Leisure Family

10/10

Exceptional

19 May 2023

Bin Hasibollah

Muslim friendly n good service

Business Self

10/10

Exceptional

17 Dec 2022

Asuka

Good

Leisure Self

6/10

Pleasant

04 Sep 2022

Alimazri

Overall ok but got bad smell in the toilet..please make sure hygiene

Leisure Family_with_children

6/10

Pleasant

05 Feb 2022

Mohd Taufiq

Truly unsatisfied & unpleasant experience...

Truly unsatisfied stayed...booked or paid for a twin large beds (twin deluxe) end up with a single king size bed for 2adults & 2kids. Hotel offer either 1king size bed or 2single beds room. Not sure whos wrong but truly an unpleasant stay for my family.

Friends_and_family Family

10/10

Exceptional

12 Oct 2020

Tarmizi

The room was excellent, the facilities were very good. A great place to stay in SA!

Leisure Family

8/10

Excellent

07 Jun 2020

SITI

Swimming pool

Friends_and_family Family_with_children

8/10

Excellent

27 Dec 2019

Verified traveler

Sooo much good changes from july when i came previously keep up!

Good customer service too

Business

8/10

Excellent

25 Dec 2019

Verified traveler

Please have a friendly smile those staff serve at check in counter

Leisure Family

4/10

Poor

23 Dec 2019

Verified traveler

We had to wait for 2 hours to until we get our room keys upon checking in. The rooms were not ready. And when the rooms were ready, the staffs did not call us. The keys were just there waiting for us. We had to requeue to get our keys. The rooms were worn down. I had a pillow without a pillow case and the pillow had stains. My window had a small gap which means that small insects can still come in. We ordered room service. It takes some time for them to deliver maybe because the hotel was fully booked. The problem is when the food finally came, the staff dropped a spoon. He picked up the spoon and put it back in the tray and served us anyway.

Leisure Family_with_children

6/10

Pleasant

21 Dec 2019

Verified traveler

I did not add breakfast so I was wondering why does the hotel feedback to Expedia that breakfast was added?? The toilet is not clean. The bathtub have cracks on it. The shower hose is broken. The toilet bowl takes so Long to flush and the bed.. u can feel the spring and it makes my whole body itch. The key card, I don’t know how many times we have to change because once we leave, we can’t enter back to our room. This hotel just can’t be the best hotel in Shah Alam. It’s really bad.

Leisure Partner

8/10

Excellent

04 Dec 2019

Verified traveler

location was good

Friends_and_family Family

8/10

Excellent

04 Nov 2019

Azmi

Prefered with breakfast

Friends_and_family Family

10/10

Exceptional

13 Oct 2019

Jon

Recomended

Friends_and_family Partner

10/10

Exceptional

27 Aug 2019

Nazlee

I like the mosque view for sure and I just got to know that they have women's floor only. What I don't like and yet to explore is the facilities on 4th floor (gym, playroom, swimming pool) the floor is wet till inside the elevator and the playroom not so organised.

Friends_and_family Family

4/10

Poor

22 Aug 2019

Robert

Heavily smoked-in room; unclean; broken services.

I stayed in a Deluxe Room for one night on business. I was very disappointed with the room I was given after check-in. On arriving in my non-smoking room, I found it (literally) filled with cigarette smoke. This was not just the residual smell of past smokers, but there had clearly been substantial cigarette smoking activity in the room in the past 2-3 hours prior to my arrival. Several drawers on desks had been left open, and the shower curtain and rod were left unattached lying on the floor.

I requested a change of room, but waited nearly 45 minutes to be told of the change. Although I was given a gift (a small cake--pity, I don't eat cake) I found the combination of a heavily smoked-in non-smoking room, the lack of cleanliness, the broken services and the long delay unacceptable for a contemporary hotel.

Checking out took an exceptionally long time to complete (15 minutes for what should have been a 1-2 minute process), causing delays for my meetings.

Sometimes the word 'sorry' is not good enough; sometimes a refund would be expected for such poor quality.

10/10

Exceptional

12 Aug 2019

Nazlee

I like staying there because I can see Masjid Sultan Salahuddin. However the iron board is broken. The swimming pool, if only they have for children.

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

Verified traveler

Nice....took away my stress

Leisure Friends

10/10

Exceptional

19 Jul 2019

Verified traveler

Good and awesome

Business Self

10/10

Exceptional

15 Jul 2019

Verified traveler

Friendly staff and room is clean

Leisure Family

10/10

Exceptional

14 Jul 2019

Noorhidayah

Disambut baik dgn staff mula sampai di pintu hotel..
Staff di kaunter juga sgt mesra & sangat mudah berurusan..
Bilik yg sgt selesa & bersih..
Swimming pool ada utk dewasa & kanak²..sgt menarik & selesa..Ada playground lagi utk kids..
Breakfast sgt sedap & banyak menu pilihan..

Overall memang terbaik & recommend to all..

Business_and_leisure Family

8/10

Excellent

14 Jul 2019

Nazri

Good. Near to town

Leisure Family_with_children

10/10

Exceptional

14 Jul 2019

Verified traveler

Bilikkkk luas sangat. Selesa. Semua complete. Ada iron. So no need to call minta iron. View yg cantik mengadap masjid. Perfect.

Just agak bising bila malam. Bunyi motor budak2 merempit. Boleh dgr sampai ting 16.

Business Friends

8/10

Excellent

08 Jul 2019

AhmadNZ

delicious breakfast, pool need to be upgraded..put some sliders

Leisure Family_with_children

10/10

Exceptional

08 Jul 2019

Zafran

Very strategic and good location in heart of Shah Alam city, walking distance to surrounding Mall, Shah Alam Convention Center, alfresco area plus also Dataran Shah Alam. Furthermore, love the foods, spacious room and the covered swimming pool with gym facilities. The great is with HALAL certified food from JAKIM and first halal friendly hotel in the Malaysia...hmm, lastly sorry to say that room ID was quite dated and the television picture very fuzzy and blurry.

Business_and_leisure Family

10/10

Exceptional

30 Jun 2019

Verified traveler

Recommend & definitely will stay next time!

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2019

Verified traveler

GOOD SERVICE...NICE ROOM...RECOMMEND TO BOOK...

Leisure Family

10/10

Exceptional

23 Jun 2019

Verified traveler

The room is nice and the bed so comfortable.

Friends_and_family Family

8/10

Excellent

23 Jun 2019

Verified traveler

Nothing much

Business Family

10/10

Exceptional

13 Jun 2019

Verified traveler

Nice hotel

Business_and_leisure Partner

8/10

Excellent

27 May 2019

Zulfazrie

Muslim friendly hotel

Leisure Family_with_children

8/10

Excellent

21 May 2019

Verified traveler

Good to stay

Friends_and_family Family

8/10

Excellent

20 May 2019

Verified traveler

Very clean....👍

Leisure Family

10/10

Exceptional

25 Apr 2019

Verified traveler

Overall my parents happy to stay here, accommodations & their service is okay. Recommend to senior citizens.

Friends_and_family Family

8/10

Excellent

17 Apr 2019

Verified traveler

I had a good short stay. No problem

Leisure Self

8/10

Excellent

10 Apr 2019

Verified traveler

Great and comfort

Business Partner

8/10

Excellent

07 Apr 2019

Verified traveler

Good. Pleasant staycation.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Apr 2019

Verified traveler

Share with friend

Leisure Family_with_children

8/10

Excellent

31 Mar 2019

TLLee

The hotel is clean, food at the restaurants is excellent. Recommended for a short stay.

Leisure Family

4/10

Poor

30 Mar 2019

Verified traveler

FO too slow

Business Family

6/10

Pleasant

25 Mar 2019

Verified traveler

perlu diperbaiki bahagian yg hampir rosak spt shower, lockset pintu (pintu kedua berhubung antara bilik . tk

Leisure Family_with_children

8/10

Excellent

24 Mar 2019

Verified traveler

I like everything

6/10

Pleasant

24 Mar 2019

Aishah

The hotel is old and the furnishings/fittings reflect its age. The bathroom sink needed a good scrub to get rid off the mould growing in the hard to reach areas. The lifts were undergoing upgrading works which meant that the lifts were less than efficient during our stay. The staff were friendly and efficient. However, the hotel was crowded and noisy over the weekend. Breakfast items were quite varied but amount was limited on our first day due to the crowd. The staff had to struggle to replenish the items.
The hotel was chosen because of its location to Shah Alam Convention Centre (SACC) and it was a 15-20 minute walk over uneven terrain. In hindsight we should have driven to the venue to avoid arriving at the function dishevelled and sweaty.

Leisure Family