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Candlewood Suites Kingston West

Kingston-ON · Canada

205 Resource RoadView location

9.2/10Excellent351 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Kingston West

Welcome to the Candlewood Suites Kingston West! Our hotel is conveniently located minutes from historic downtown Kingston, as well as numerous local attractions, restaurants, and businesses. Designed with style, comfort, and added amenities, our hotel merges functionality with an urban lifestyle—a perfect place to experience Kingston's unique and creative energy.

Explore local attractions such as 1000 Islands Cruises, Kingston Penitentiary Tours, and Fort Henry. Enjoy an outdoor adventure on the K&P Trail or take a short trip to Rock Dunder for a more challenging hike or cycling. Looking for retail therapy?

We are minutes from the Cataraqui Mall, RioCan Shopping Centres, and a quick drive to the Kings Crossing Outlet Mall. We are also centrally located to many large employers such as Queen's University, Kingston General Hospital, and Royal Canadian Mint.

Maximize your extended stay in our spacious, apartment-style suites featuring fully equipped kitchens, our Candlewood Cupboard, large 55' flat-screen TVs, and free property-wide Wi-Fi. Take a dip in our indoor heated pool or work up a sweat in the 24-hour fitness center.

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With a stay at Candlewood Suites Kingston West by IHG in Kingston (Cataraqui North), you'll be within a 15-minute drive of Rideau Canal and Lake Ontario. This hotel is 8.1 mi (13 km) from Kingston Waterfront and 5.6 mi (9 km) from Kingston Penitentiary.

Make yourself at home in one of the 55 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 45 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately CAD 11.30 for adults and CAD 11.30 for children
    • Pet fee: CAD 75 per accommodation, per week
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Invista Centre 1.4 km / 0.9 mi
The Original Hockey Hall of Fame 1.4 km / 0.9 mi
Cataraqui Centre 3.3 km / 2.1 mi
Sir John A. Macdonald Gravesite 3.4 km / 2.1 mi
Cataraqui Cemetery 3.9 km / 2.4 mi
RioCan Centre Kingston 4.2 km / 2.6 mi
Cineplex Odeon Gardiners Road Cinemas 4.7 km / 2.9 mi
K&P Trail 4.7 km / 2.9 mi
Frontenac Mall 5 km / 3.1 mi
Little Cataraqui Creek Conservation Area 5.5 km / 3.4 mi
Marshlands Conservation Area 5.9 km / 3.7 mi
Kingston Centre 6.4 km / 4 mi
Splitsville Bowl Kingston 7 km / 4.4 mi
Lemoine Point Conservation Area 7.9 km / 4.9 mi
Landmark Cinemas Kingston 8.1 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 55
  • Number of floors (main building): 6
  • Double rooms: 25
  • Suites: 10
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 8 more facilities & services
  • Wi-fi
  • Car hire
  • Hotel safe
  • Shop
  • Printer
  • Business centre
  • Fax
  • Casino
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 8 m²STU.ST
    STUDIO STANDARDPhoto unavailable2 photos

    Candlewood Suites Kingston West

    STUDIO STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Candlewood Suites Kingston West

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Candlewood Suites Kingston West

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 1 Bedroom • 8 m²STU.KT-2
    STUDIO WITH KITCHENETTEPhoto unavailable6 photos

    Candlewood Suites Kingston West

    STUDIO WITH KITCHENETTE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-2

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave
    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 1 Bedroom • 12 m²STU.KT
    STUDIO WITH KITCHENETTEPhoto unavailable5 photos

    Candlewood Suites Kingston West

    STUDIO WITH KITCHENETTE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Room amenities

    • Internet access
    • TV
    • Kitchenette
    • Mini fridge
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Candlewood Suites Kingston West

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 6 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable7 photos

    Candlewood Suites Kingston West

    STUDIO Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Disability-friendly bathroom
    • Internet access
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • Fridge
    • Hairdryer
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 1 Bedroom • 8 m²STU.KT-1
    STUDIO WITH KITCHENETTEPhoto unavailable4 photos

    Candlewood Suites Kingston West

    STUDIO WITH KITCHENETTE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-1

    Room amenities

    • Bathroom
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Hairdryer
    • Wi-fi
    • Dishwasher
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Candlewood Suites Kingston West

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Candlewood Suites Kingston West

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Kingston West

9.2
Excellent
351 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Jack
size of the room and also the kitchen being an effecienty unit.
Just one thing thoug. We lost powr on the Friday night and was off for 5hrs.
Thought we should get some sort of credit.
2/10
Poor
31 Jul 2026
Denis
Helpful and friendly staff. Very nice accommodations.
8/10
Excellent
29 Jul 2026
Christine
Staff super friendly and helpful, were quick to move me to a different room when there was an issue with mine. Breakfast was great, the extended hours of service was helpful too. Comfy bed, quiet hotel, would book again.
10/10
Exceptional
28 Jul 2026
Claudia
The room was clean, and I loved having a kitchen. I was able to prepare healthy meals for my family. I also appreciated the laundry room. The staff was very friendly and attentive.
8/10
Excellent
26 Jul 2026
Kara
Room was good. The beds are always great which is why I return to this hotel. Some sort of tea stains from a mug were left on the bedside table and it wasn’t cleaned very well for that reason but otherwise ok. The “occupancy fee” tacked onto an already steep price is absurd. An occupancy fee in addition to a hotel room fee is unjustifiable. So I’m not sure I will return here again. Its yet another cash grab in this hotel chain.
10/10
Exceptional
22 Jun 2026
Cedrick
Everything was perfect: the hotel, the room and the staff 👌
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Gerard
Our first satay at this hotel... It is very new and modern. Clean. While we didn't get anything due to time issues we checked out the morning breakfast buffet and it looked good.
Partner
8/10
Excellent
09 Jun 2026
Jeff
Room was clean and quiet and the front desk staff was friendly and welcoming. My only complaint is that the water pressure was very weak.
Self
10/10
Exceptional
17 Apr 2026
Vincent
Staff is wonderful! Clean and recent hotel. Breakfast is a must.
Friends_and_family Family
6/10
Pleasant
28 Mar 2026
Margot
silver fish infestation in bathroom
Self
8/10
Excellent
23 Mar 2026
Hanif
Excellent stay
Partner
10/10
Exceptional
22 Mar 2026
Zoey
Clean and comfortable. Front staff was very helpful.
10/10
Exceptional
05 Mar 2026
Caitlin
Request room away from any sports teams.
Self
10/10
Exceptional
02 Mar 2026
Jimmy
It is just absolutely clean. The staffs were super nice.
Partner
10/10
Exceptional
01 Mar 2026
mathew
Room was big staff was friendly
10/10
Exceptional
26 Feb 2026
Jean
The room was clean, the kitchen was stocked with essentials, warm front desk welcome.
Partner
10/10
Exceptional
22 Feb 2026
Laura
The room was comfortable, and the kitchenette was excellent. The pool and gym are well-maintained.
Family_with_children
8/10
Excellent
12 Feb 2026
Ying
staff is nice. all is fine, except the soundproofing is terrible
10/10
Exceptional
07 Feb 2026
Joanne
Staff was friendly and accommodating. Out key cards malfunctioned and they did their best to fix the issue and offered complimentary breakfast as a kind gesture
Leisure Family
8/10
Excellent
07 Feb 2026
william
Clean, good staff
Business_and_leisure Family
10/10
Exceptional
05 Jan 2026
Bruce
Clean room, excellent check in check out!
Business
10/10
Exceptional
03 Jan 2026
Laura
Great hotel, centrally located to the Invista Hockey Arena.
Leisure Family_with_children
10/10
Exceptional
27 Dec 2025
Karen
Excellent staff and well equipped rooms. Last minute stay on route to Kawartha Lakes as slipped snd needed hospital attention. Booked accessible room and it was great. Tub was not accessible without the seat they were happy to bring up to us. A good breakfast! A great new hotel
Leisure Family
10/10
Exceptional
21 Dec 2025
Deirdre
Clean large fantastic beds and fully stocked kitchen. We all forgot deodorant front desk gave us some!
10/10
Exceptional
21 Dec 2025
Sarah
Super clean throughout. Staff super friendly. Breakfast had lots of variety
10/10
Exceptional
11 Dec 2025
bernard
Everything was perfect (room, bed, clean, great staffing
Partner
10/10
Exceptional
29 Oct 2025
Suzanne
Very clean, nice rooms, great staff.
Leisure Family
10/10
Exceptional
24 Oct 2025
Matthew
Having a full kitchen was really nice.
10/10
Exceptional
14 Oct 2025
Sarah
Parking was convenient and easy. Staff was friendly and efficient.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Ashwin
Hotel property and rooms were very clean and spacious. Full kitchen was such a convinience.
Loved that the roms had two queen beds and a sofa ;really nice.

They dont allow pets to be left alone in the rooms, so we had to take turns to eat as a family, as someone had to stay in the room when we had our dog. This was a bit of an inconvinience but its undertsandable from the hotel side, but if the pet is well behaved and is used to stayinv on thier own especially as a waiver was also signed, I guess it would be helpful.

Having the property with enough green space around was wonderful with pets ,especially for walks. Appreciate the poop bin at the rear of the building.

Breakfast was basic, less options for vegeratrians and the seating was not enough. The refilling of the items took a lot of time as well, so there was a lot of waiting. Again we saw just one person doing everything, so seems they need at least two people to manage when the crowd picks up.

I would say, the stay was excellent as we just spent one long weekend.
Leisure Pet
8/10
Excellent
12 Oct 2025
Mark
Reception was closed and had to go to Holiday Inn reception. Shared property and facilities. But room was new and fresh. Big tv with easy viewing from bed but only provided with casting from phone. Kitchen was well equipped and even had cleaning supplies.
Leisure Partner
10/10
Exceptional
10 Oct 2025
Melanie
Everything was super clean, convenient and the staff were very friendly and helpful. Shout out to Aarti for making us feel very welcome. 🙌
Leisure Partner
10/10
Exceptional
03 Oct 2025
Maria
Clear room friendly staff and adequate parking. Nice pool. Did not use the gym because we were cycling all day.
10/10
Exceptional
03 Oct 2025
Cynthia
The full kitchen was an added bonus.
Business_and_leisure Self
10/10
Exceptional
15 Sep 2025
Frederick
Exactly what to expect for the price
6/10
Pleasant
09 Sep 2025
Monica
Place is nice, our room had a good size, the only thing is that our room smelled a lot of food. Someone cooked some kind of indian food or something that the smell was all over the furniture and bedding. Other than that staff was super friendly. Breakfast was okay, not the best to be honest.
10/10
Exceptional
07 Sep 2025
Maria
I really love how friendly and welcoming the staff are—it made our stay feel comfortable and enjoyable from the start. I also love our room, especially having the kitchen, which made it so convenient for us. The rooms are very clean and well-kept, which added to the overall positive experience. I would definitely recommend this place to anyone looking for a great stay.
Business_and_leisure Partner
8/10
Excellent
04 Sep 2025
Harman
The room was nice and spacious. It was convenient to have a full kitchen to do our own cooking, though the cook top elements could have been larger especially since the pans were large. The pool was a nice bonus. The staff were very nice and welcoming.
Leisure Family
10/10
Exceptional
02 Sep 2025
Trevor
Very nice
Business Self
8/10
Excellent
01 Sep 2025
EMRE
not even cheap slippers in rooms. the pool is too small. the breakfast room is too small. skip the breakfast which they claim is complimentary (❗) and even the coffee. on the other hand, the suite rooms are large and excellent, except the shower and again the coffee. the staff is very kind and knowledgeable. wi-fi is strong and reliable
Leisure Family
8/10
Excellent
27 Aug 2025
Verified traveler

Not at Hilton standards, but a nice hotel

Great and friendly staff, clean hotel.
Poor breakfast.
Partner
10/10
Exceptional
16 Aug 2025
Diana
Love the full kitchen in room, so convenient when travelling with food.
4/10
Poor
07 Aug 2025
Elizabeth
I’ve had better stays
10/10
Exceptional
03 Aug 2025
Theresa
Close to everything. Quiet for sleeping. Liked kitchenette
10/10
Exceptional
28 Jul 2025
Cove
So clean and new, friendly staff, beautiful rooms
Leisure Self
10/10
Exceptional
27 Jul 2025
Tracey
I loved how big of a room it was and how the kitchenette was a full one! Wasnt expecting to see that! Never used any of the kitchen appliances or anything! We arrived late and just needed to sleep and be gone by 830 am ! But i truly loved the room
Leisure
10/10
Exceptional
06 Jul 2025
ESMA
We had a wonderfull stay
10/10
Exceptional
05 Jul 2025
Elena
Very clean and friendly staff
10/10
Exceptional
29 Jun 2025
Ofir
Great hotel and friendly staff
Family_with_children
8/10
Excellent
24 Jun 2025
Fernando
Breakfast could be better. Only one fruit available, same hot options everyday, no dairy alternatives.
Business
10/10
Exceptional
28 May 2025
sukesh
Good value great stay
Friends_and_family Family
10/10
Exceptional
18 May 2025
Xiaoli
Excellent
Leisure Family_with_children
10/10
Exceptional
26 Apr 2025
Scott

Excellent Hotel Just Outside Kingston

We really enjoyed our stay at this hotel. It was new, clean, comfortable room and bed. The desk staff were extra helpful and really cared about our stay details. The breakfast was quite good, and the fitness area was a welcome option. Quiet and streamlined.
Friends_and_family Family
10/10
Exceptional
21 Apr 2025
Tanya
Na
10/10
Exceptional
05 Apr 2025
Peter
We were able to make a nice little dinner . The kitchenette is perfect. Very comfortable. The coffee, however, was one of the worst I have tasted. Everything else was great!
Partner
10/10
Exceptional
28 Mar 2025
Lawrence
great place for families to stay
Leisure Family_with_children
10/10
Exceptional
09 Mar 2025
Sarah M
Very nice
10/10
Exceptional
03 Feb 2025
Melissa
We had a very nice comfortable stay. The location of this hotel is perfect. Close enough to the city to have lots of Dining and shopping options, but fall enough to still have a quiet environment around the hotel.
This hotel was very clean, and well kept. Would come again!
Leisure Family
10/10
Exceptional
02 Feb 2025
Tory
Clean and new
10/10
Exceptional
02 Feb 2025
Cathy
Front desk staff are very pleasant and helpful. Suite was very clean and had everything needed and lots of space. There are many seating areas around hotel to sit and have a quiet coffee.
Breakfast has a few timing issues to work out at the buffet.
Overall a great property to stay at!
Leisure Family
10/10
Exceptional
31 Jan 2025
Evi
It was quiet, clean and newer. It had an excellent breakfast as well.
Leisure Partner
10/10
Exceptional
12 Jan 2025
William
Elevators were a bit slow is the only complaint I have. Pool was nice and warm, room was clean and the staff were excellent.
Leisure Family_with_children
10/10
Exceptional
05 Jan 2025
Janet
Rooms were great, very comfortable beds. Pool was small but adequate for kids. Staff were friendly and accommodating. Overall, I would stay again for a hockey tournament.
Leisure Family
10/10
Exceptional
27 Dec 2024
Kelsey
I loved the room we stayed in, it was beautiful and the accommodations of the hotel were amazing. The ladies at the desk I deal with as well were flawless!
Leisure Partner
10/10
Exceptional
08 Dec 2024
Sommer
Staff were friendly
Leisure Family
10/10
Exceptional
03 Dec 2024
Virginia
Comfortable bed,spacious and clean
Friends_and_family Family
10/10
Exceptional
12 Nov 2024
Valerie
Clean and modern
Leisure Family
10/10
Exceptional
08 Nov 2024
Cheri
Absolutely fabulous stay and conditions! Service was top notch
Leisure
8/10
Excellent
01 Nov 2024
Dillon
It was a really nice hotel, the room was very modern and had everything you needed.

I was a little disappointed with the gym (very basic). I was also under the impression that the continental breakfast was included, but I came to find out it was $10 a day. It was well worth the $10, I will say that. I just would have been nice to know that beforehand.

Overall good experience. My only complaints would be the gym and the fact that there is no room service or restaurant/bar at the hotel.
Business Self
4/10
Poor
18 Oct 2024
Rafael
Staff were great, very helpful, well trained, but the room service was the worst that I have seen in my life. We did not got daily service, our room wasn’t clean as cleaned at all (Sunday to Friday) even when requested. We run out of soap and shampoo.
Business
10/10
Exceptional
13 Oct 2024
Kimberley
New building, rooms clean and comfortable. Staff are friendly and accommodating. The kitchen is good enough of course. The only downside is that the traffic circle on the road by the hotel has one blocked access. Albeit temporary the traffic cuts through the hotel parking lot and does not always do so cautiously. Maybe slow signs should be posted through the parking lot.
Self
10/10
Exceptional
30 Sep 2024
Adam
We loved having the kitchenette. The cleaning staff coming only once a week was understandable but still would have been nice for new sheets and towls at the half way ofnour stay
Partner
6/10
Pleasant
30 Sep 2024
nancy
Took credit card payment before check in. Used excuse saying rooms got full. Previous knew hockey team staying there. Put teams not together on same floor. Packed breakfast with teams. Made to rent room with kitchen facilities as no two double beds only. Treat hockey teams better than mature adults. No books on things to do, restaurants, visitor information about kingston. Quiet place to stay but not when let hockey teams take over motel and pool. Would not return.
Leisure Friends
10/10
Exceptional
25 Sep 2024
Spencer
Friendly greeting. New hotel, clean, not to far from shopping.
8/10
Excellent
15 Sep 2024
David
Well appointed. Clean. Renovated. Not a whole lot of options around the hotel without a few minutes driving.
6/10
Pleasant
04 Sep 2024
Satpal
Great staff kind and respectful and courteous. Silver fish in the washroom
Business_and_leisure Self
10/10
Exceptional
27 Aug 2024
Pawandeep
Peaceful Environment
Business Partner
8/10
Excellent
26 Aug 2024
Jennifer
I feel that for the cost of the rooms there should be daily room service with new towels etc. the request for more towels took over 2 hrs.
Business Partner
10/10
Exceptional
26 Aug 2024
Sajira
Great
10/10
Exceptional
26 Aug 2024
Erin
Great stay and kitchen was well equipped!
Leisure Family
8/10
Excellent
25 Aug 2024
Mary
Excellent in suite kitchen facilities
Leisure Family_with_children
10/10
Exceptional
25 Aug 2024
Faye
When you walked into hotel, you had to proceed to the holiday inn side (attached) to check in.
There was roadwork happening but it wasn't loud and needs to be done.
Extremely nice room and pool
Business_and_leisure Partner
10/10
Exceptional
11 Aug 2024
Craig
Staff was very friendly, rooms and lobby area were clean, and breakfast was pretty good for typical hotel accommodations
Leisure Family
10/10
Exceptional
24 Jul 2024
Alexander
Mattress too soft
Business Self
10/10
Exceptional
22 Jul 2024
Leila
Newley built hotel, clean salt water pool, kitchen and stove inside the room, you can make easy food for yourself, the breakfast was complete, just the eggs is in one form, scrambled, other than that they included everything. Close to highway, I recommend.
Leisure Family_with_children
8/10
Excellent
10 Jul 2024
Cheng
.
10/10
Exceptional
21 Jun 2024
Thomas
Great stay.
Upgrading to full kitchen rooms lose the continental breakfast
8/10
Excellent
17 Jun 2024
Raheem
Nice and new property. Rooms were modern. The kitchenettes were great since they had a dishwasher. Just wish that housekeeping was more frequent (ie, daily) and thorough. Included breakfast would’ve been good.
Business Self
10/10
Exceptional
16 Jun 2024
Mary Grace
The property is new and kept immaculately clean. The room has all the amenities you need for a weekend getaway, including a full kitchen and all required utensils. My son loved the pool too! We would definitely stay here again.
Leisure Family_with_children
10/10
Exceptional
14 Jun 2024
Shelley
Great place .
Leisure
8/10
Excellent
07 Jun 2024
Kim
The Candlewood Suites & Holiday Inn Express are “Dual properties”. They are in the same building which was very confusing pulling up because 1 side of the building says CS & the other side says HIE. Check in was in the same place at HIE. The downside is the Candlewood doesn’t include breakfast but our King suite had a full kitchen so would be great for work travel or LT stay.
Leisure Partner
8/10
Excellent
24 May 2024
Marsha
Lovely young lady at the front desk ( from Kanata ) - she was excellent. We book on Expedia months in advance and selected the option to pay later at the hotel . We had a few hour drive and during that time I missed a call from them . They left a message stating that they couldn’t get my credit card to work that I put on Expedia ( it was a Visa Debit which was the reason) and they were trying to charge me for my first full night because they were sold out and if I didn’t call back by check in they would cancel my room . I was lucky that we stopped long enough to hear the message and was able to call but imagine getting there and they gave your room away because they couldn’t get a hold of you and you couldn’t be there by check in ? I also don’t like that they were charging it without permission… a phone call asking would have been courteous but if the option is to pay at the hotel ( whether it be on your arrival or whatever) then that’s how it should be, not threatening to give the room away on a phone call while you are travelling to your destination . Hotel was a good location, close to the rink and clean .
Leisure Family
8/10
Excellent
12 Apr 2024
Christopher
Clean and new.
8/10
Excellent
22 Mar 2024
Jean-François

Clean and friendly

It's an ok Suite-type room with Kitchenette. I much preferred the Holiday Inn that is in the same building. Staff was great and friendly and all was clean. Breakfast is better than it used to be but there is still room for improvement on that front.
Business
10/10
Exceptional
12 Mar 2024
Emeka
it was amazing and i will definitely come back as well as recommend to friends and family
Business
10/10
Exceptional
01 Mar 2024
Lorne
This is our \"new\" place to call home when in the Kingston area. We love the convenience of having a suite with kitchen facilities and all the necessary items one would need to prepare a meal. Right down to the dishwasher. This place was so quiet, no noise and was fairly busy the three nights we spent there. It is in an industrial/commercial area not really in walking distance to anything. We will definitely consider this place again when in the area.
Leisure Partner
10/10
Exceptional
27 Jan 2024
Valentina
The hotel is clean and modern with plenty of free parking. The location is excellent for us as we came to watch our granddaughter's ringette tournament and the hotel is minutes from the arena. Brittany Cormier was welcoming, helpful, friendly and accommodating - 10/10 for customer service as she made us feel at home.
Our room is spacious and comfortable - 2 very comfortable queen size beds and a kitchenette.
We like the coffee machine in the lobby.
There is a plaza close by with plenty of restaurants though if you have some dietary restrictions or simply prefer to make your own meals, you can easily do so in the kitchenette - pots, pans, dishes, bowls, cutlery available, and the full-size fridge will store your groceries.
We are very happy we booked this hotel, nothing really to complain about.
Leisure Partner
10/10
Exceptional
21 Jan 2024
Lynn
Friendly staff , clean rooms,I will definitely be back.
Leisure Partner
10/10
Exceptional
28 Dec 2023
Kevin
I like everything about this hotel! Like the swimming pool, and the pool’s hr was starting at 6am till 11:00pm. Which you can go for a swim before your breakfast and after your dinner. Love it!!!!!!!!
Leisure Family
8/10
Excellent
29 Oct 2023
Tina
Very clean big room

Location & surroundings

Candlewood Suites Kingston West
205 Resource Road, Kingston, Canada

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Candlewood Suites Kingston West

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