Name: Comfort Suites Kingston Central
Address: 33 Benson Street Building 2, Kingston, K7K 5W2, CA

8/10

Excellent

23 Jul 2026

Laurie-Anne

Recently renovated but okay overall…
Carpet in the hallway was dirty at the entrance of the rooms..you could tell they did not vacuum recently…
Breakfast was very honest for the price

10/10

Exceptional

22 Jul 2026

Michel

Très bien

8/10

Excellent

22 Jul 2026

Rebecca

Room was clean, beds were comfortable, staff were very nice and helpful. Property is a bit worn. Overall good stay. Not
Impressed with the service at Denny’s. Very understaffed.

10/10

Exceptional

22 Jul 2026

Don

Over priced but good work stay place.

Friends_and_family Family

4/10

Poor

21 Jul 2026

Christina

Ac unit is noisy. Washroom is small. Ok for one night but won't recommend for a longer stay. Breakfast was good but should include meat options other than pork.

Family

10/10

Exceptional

21 Jul 2026

Mario

X

4/10

Poor

20 Jul 2026

Mélanie

X

Family

4/10

Poor

20 Jul 2026

Brent

Every door to the units surrounding ours and ours Squeak very loudly, the doors do not sit well in the jams, let in excessive light and you can see clearly through the wide gaps. These are heavy doors with no hydraulic mechanism so they slam shut with a BANG on their own weight. There was evidence of damage on the inside of our door jam of someone trying to break in at some point in the past.

We found a used bar of soap in the shower, otherwise the room seemed reasonably clean.

We had been informed that due to the capacity booking with young soccer players, there would be additional walkabouts to ensure compliance with the no noise past 10pm policy, but had to call them at 10:30 to ask that they intervene after having to ask youth on multiple occasions to stop playing tag and running/yelling after each other in the hallway and later having parents speaking loudly to each other down the hall with our room in the center of their conversation.

A continental breakfast is included, but with a small 2 hour window to eat and a facility that is booked to capacity, it simply wasn’t practical to stand in line that long for that quality of food and then have to carry it back to our rooms due to the tiny space allocated for eating.

There was no mention of a parking fee ($6.95/nt) which is ridiculous for a hotel that is not in the downtown core, and is only surface parking on the hotel property with no additional security or protection.

Overall a very unpleasant stay!

Partner

4/10

Poor

19 Jul 2026

Anna

Not for sleeping, too loud next to freeway and poor walls isolation. Dirty bed frames and torn bed covers. Door frames need fixing, and charging for parking. Not sure why, as this hotel is not in downtown area.
Should look for a different location if rest desired.

Family

10/10

Exceptional

18 Jul 2026

William Charles

Very clean room, nice balcony.

Partner

6/10

Pleasant

17 Jul 2026

Elaine

Vieux et l’air climatisé sentait la cigarette

Family_with_children

10/10

Exceptional

17 Jul 2026

Sheila

Everything was great. If I could recommend one thing it would be to change up the breakfast buffet. Eating the exact same egg and sausage became a little mundane by day 3. Otherwise, it was perfect!

Family

8/10

Excellent

17 Jul 2026

Jennifer

The hotel seemed a little rundown. The attached restaurant had terrible service. The hotel staff were excellent. Very friendly and helpful.

Family

6/10

Pleasant

16 Jul 2026

Jeffrey

Breakfast was the highlight. Very disappointed that we had to pay for parking after the booking.

Family

8/10

Excellent

16 Jul 2026

Birgit

Was a nice motel/hotel. Could clean around the area to make it more appealing. Everything else was good

Partner

10/10

Exceptional

16 Jul 2026

Lyne

I like the breakfast, it's good

8/10

Excellent

16 Jul 2026

Mylaine

It wasn’t told that we had to Rent the minihockey place AND HAVE A HELMET!
We chose that Hotel because of that room and we couldn’t have any acces to it…

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Tamim

All excellent

8/10

Excellent

15 Jul 2026

Muhammad Umar

Its reconditioned Quality Inn old suites, marketed as Comfort Suites. Parking is shared b/w Quality/ Comfort and Holiday Inn suites and Comfort Inn charges USD 6.99/ day for it. Expedia shows parking on property but does not show charges, and you have to toggle down to the bottom in details to see it. I did not see while booking and was shocked to see charges at check-in. Staff waived for me but pretty upset with Expedia on sneaking charges on customers and not showing upfront. Rooms are ok, breakfast was reasonable and pool is great. Room walls are thin so you can hear neighbors and pool does not have showers. Overall 3/5.

Family_with_children

4/10

Poor

13 Jul 2026

Maria

The room door sticks so it was hard to open and hard to shut. The same for the door of the balcony very hard to open or close. This was a solid door not a glass patio door, very outdated. Mold around the bathtub, cracks in the ceiling.The room had 2 queen beds and one bed was literally about a foot away from the air conditioner no one could sleep there the cold air was blowing in your face! The air conditioner was very noisy very hard to sleep.

Family_with_children

10/10

Exceptional

13 Jul 2026

Michel

staff a l'accueil était très gentil et prenais le temps de parler lentement et clairement en anglais et nous a aussi clairement comment se rendre a notre chambre

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Margaret

Wonderful location. Fantastic sleep. The front desk manager was the best I have ever encountered. I would return because of him and the upgrades to the hotel from rebranding.

Self

10/10

Exceptional

12 Jul 2026

Marta

I LOVED the bed!! Slept like a baby! And also enjoyed the variety of the breakfast! So many good things to enjoy! Kept us with lots of energy until early afternoon!

Partner

10/10

Exceptional

12 Jul 2026

Aswin

The room was clean, well maintained, and comfortable throughout our stay. The breakfast was fairly standard, but it was fresh and satisfying. The only downside was that the check-in area was quite crowded when we arrived around 3:00 PM, and we had to wait in line for about 15 minutes. There was also a $7 parking fee that wasn't mentioned beforehand, but the staff kindly waived it after we asked, which we appreciated.

Partner

10/10

Exceptional

12 Jul 2026

Elisabeth

The hotel was a very nice surprise. To be honest, I picked it simply because it was close to Highway 401, was affordable and it looked clean in the photos. We were on the road and wanted something convenient. The hotel was much more than simply convenient. The staff was very friendly, the bed were comfortable and the buffet breakfast was the best I had in my vacation. I would definitely return there.

Family

2/10

Poor

11 Jul 2026

Adrienne

The doors and hallway are all banged up. The was blood splatters in our blinds. Staff didn’t some see the state of the room. Bed comforters were tattered. No reimbursement or any compensation. They didn’t offer a different room. We left after one night.

Family_with_children

8/10

Excellent

11 Jul 2026

Rejean

L'accueil et le déjeuner étaient très bien. Par contre, le séchoir à cheveux était défectueux ( chaleur et puissance très faibles)

Partner

8/10

Excellent

11 Jul 2026

Stephanie

Clean room, nice pool area, kind and helpful staff. The breakfast spread was good and nice to have tables set up to eat outside.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Haseena

Very good

Family_with_children

6/10

Pleasant

09 Jul 2026

Melanie

Les chambres sont parfaites, tout est propre, le personnel est gentil. Le point négatif est le déjeuner, sûrement un des plus médiocre j’ai eu dans un hôtel. Juste du pain blanc, les œufs vraiment pas mangeables, les yogourts les plus cheaps, et très peu de fruits. Café très bon et endroit très bien entretenu par contre.

2e point négatif, ils nous chargent un extra 6,50$ par jour pour le stationnement, je n’ai jamais eu à payer extra pour le stationnement dans un hôtel.

Family

8/10

Excellent

09 Jul 2026

Levi

Breakfast was great. Overall good. Bathroom should have a fan to clear the moisture.

Family_with_children

4/10

Poor

08 Jul 2026

Megan

Room was dirty including the sheets and blanket. Outside seating area was nice but I would not stay here again.

10/10

Exceptional

08 Jul 2026

Allala

Manque de propreté dans les chambres

Family

6/10

Pleasant

08 Jul 2026

Tracy

If you’re just looking for a reasonably priced stop this is it. Nothing fancy but a place to sleep, nice and close to the 401.

Partner

8/10

Excellent

08 Jul 2026

Vijay Naresh

Well maintained

Family_with_children

6/10

Pleasant

07 Jul 2026

Augusto

We were expecting more about the breakfast

Family_with_children

8/10

Excellent

06 Jul 2026

Frank

Nice breakfast. Didn't use the pool so can't commentfurther.

8/10

Excellent

06 Jul 2026

Grace

everything is good

Partner

8/10

Excellent

06 Jul 2026

Sudhansu Sekhar

Clean room, breakfast was good

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Llorena

Cathy at reception was very nice and polite. The breakfast spread was very abundant and delicious (coming from a person who doesn't really have breakfast). The room was clean and the AC was amazing!!!! The only issue we had was on the last full day of our stay, our room key did not work, that they had to take apart the door. But all in all, the location was great because it was less than 20 minutes to anything we wanted to do. Also, there is an outlet on the other side of the main street (for those who love to shop)!!!

Family

10/10

Exceptional

05 Jul 2026

Lucas

Clean hotel, really really professional and nice staff. Would definitly recommend. It includes a small gym, pool, breakfest buffet.

6/10

Pleasant

04 Jul 2026

Rajani

It’s okay

Family_with_children

10/10

Exceptional

04 Jul 2026

Jeannette

Staff helpful and Friendly.

Partner

8/10

Excellent

04 Jul 2026

Edwin

Breakfast was good. Lots of variety.

Friends

8/10

Excellent

03 Jul 2026

Wayne

Close to dining

Business

8/10

Excellent

02 Jul 2026

Ken

Good breakfast, quiet rooms, floors in room could have been swept.
Overall good stay

Family

8/10

Excellent

30 Jun 2026

BASSEM KHALIL

The rooms are clean.staff were good.
Breakfast to be improves.

Family_with_children

8/10

Excellent

30 Jun 2026

Marvin

At breakfast on our second morning, they ran out of yoghurt, bananas and omelettes. This was not almost at closing time. They did get some yoghurt and bananas from another property after about 10 minutes. Otherwise, I would have rated our stay \"5\".

Also, we don't know why we had to pay for parking!

Family

6/10

Pleasant

30 Jun 2026

Gail

After paying 321 for the room we had to pay for parking—really !!
The door to the room had a piece missing so it was raw wood and looked liked it had come from a very used furniture store—raw wood from swatches —pretty banged up looking
No water in the room
Bedding had holes in it—very used
Won’t be back
I certainly expected a lot more for $321

Partner

8/10

Excellent

29 Jun 2026

Steven

Only things l would change is fix the toilet seat so it does not fall down after lifting it. Also put the number back up on the room l stayed in. The view was a cement wall and random garbage in the corner. I mean other then those minor things it was great stay

Family

10/10

Exceptional

28 Jun 2026

Faith Christine

Great stay!

6/10

Pleasant

28 Jun 2026

Rachel

Good value

Family_with_children

10/10

Exceptional

28 Jun 2026

Elena

Nice and clean room, +breakfast

Partner

6/10

Pleasant

28 Jun 2026

Stephen J

Nice location but when I went in the bathroom and switched on the lights a whole bunch of small ants ran under the bathtub which was gross. Also no Kleenex.

Room was quiet and I was too tired to move

Self

6/10

Pleasant

28 Jun 2026

Rahul

The place does the job for a one night stay. Bed was very comfortable. Breakfast was decent. There is a parking charge of $7/day which is a little ridiculous given all the amenities in the area have free parking. Place was clean though a bit worn down.

Family_with_children

8/10

Excellent

27 Jun 2026

Kristen

Front desk staff very friendly. Room was clean. Shower was great with a lot of water pressure. Beds comfortable with lots of pillows. Only thing we didn’t like was the curtains that hung over the AC unit. The cool air went up into the curtains. Black out curtains but didn’t cover the window so very bright in the morning. When I made the booking a month prior to arrival, I requested a specific type of room through the chat, but nobody ever got back to me so when I went to check in that room was sold out.

Partner

10/10

Exceptional

27 Jun 2026

Julie

Rooms have been updated ... no more carpet thank god. Our room didn't lock but was fixed really quickly. Didn't do breakfast at the hotel as I'm gluten intolerant so no GF choices available

Friends

10/10

Exceptional

27 Jun 2026

Lei

Rooms big and clean, and breakfast is real breakfast when it is said it is included!

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Valerie

Okwy motel stay. Overpriced for condition of property.

Partner

8/10

Excellent

26 Jun 2026

Dawn

Located right beside the freeway, this is an older hotel. Despite that, the facilities were good, including a decent breakfast, and the staff were terrific. We had to get more plastic glasses from reception, (I’m not a big fan of plastic glasses in a room), but the staff were great at providing anything we asked for.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Yuen Ping

Nice area, nice room n breakfast n pool

Family

8/10

Excellent

25 Jun 2026

Pascal

Le séjour en soi est bien, la chambre est propre! Machine a glace, piscine, bon déjeuner.
Le seul bémol est le bruit des portes dans les corridor. Nous étions en même temps qu'une convention donc beaucoup de va et vient à partir de 6:30 le matin.

Family

8/10

Excellent

24 Jun 2026

Donna

The breakfast was very good, and the price was good because it included breakfast. Location was good. Parking should be included in the price.

Friends

6/10

Pleasant

21 Jun 2026

Samanthal

The room was clean, comfortable and very accommodating.
Staff was friendly, very helpful, and professional.

Considering the size of the hotel, the breakfast was very small. However the he food was very warm and tasted great.
The pool lounge sitting area outside was beautiful with the gardens and green.

The outside space outside the room was atrocious. There were old dog feces outside the door. The door had not been cleaned in what looked like for years. It was disgusting . You could tell that it's not maintained. This was obviously the area where people with animals stayed. It was really gross and the large green space available was all the way across a large parking lot on the other side of the complex. Making having dogs very difficult in that aspect. It was not accommodating at all.
Lasti, everyday whether you were staying another day or not, your cards disengaged so you are automatically locked out of your room and had to go to the front desk to get it reprogrammed. Considering where our location was, it was quite a distance away from the front desk.

Partner

10/10

Exceptional

21 Jun 2026

Paul

Very friendly and responsive staff. Clean, well-maintained rooms and grounds. Breakfast was delicious.

Partner

8/10

Excellent

21 Jun 2026

Tammy

Staff was great. Property and rooms were nice. Plumbing was loud. You can hear the next room when they were showering.
Pool was great and breakfast was good.

Friends

10/10

Exceptional

20 Jun 2026

Tracy

Room was clean. Outside maintenance and windows need a good cleaning. Older hotel but nice renovations

6/10

Pleasant

19 Jun 2026

Jonathan

The room was clean, however it took a bit of effort to open the door. The frame and door had a great deal of friction so you had to push/pull hard to open it.

Self

10/10

Exceptional

19 Jun 2026

Anna

Room very confortable and spacious. Breakfast basic but good ambiance

Friends

8/10

Excellent

19 Jun 2026

Christina

The rooms were clean.
The only thing I can give an update is that the sheets on one of the bed were really stained.
But everything else was clean.

Family

10/10

Exceptional

19 Jun 2026

Michel

Great location; staff at reception provided clear accurate directions.
I recommend the hotel very strongly

8/10

Excellent

18 Jun 2026

Richard

Expect to pay for parking which is not mentioned until you fill out the registration at the front desk.

6/10

Pleasant

18 Jun 2026

Olivia

It’s an old building but well kept.

Self

6/10

Pleasant

17 Jun 2026

Riaz

property is old but staff friendly, rooms spacious and breakfast was good.

Partner

6/10

Pleasant

17 Jun 2026

Tracey

Our initial room had blood stains on the curtains. The hotel clerk was able to change our room and waive the parking fee.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Diane

Très bon rapport qualité-prix. Déjeuner très bien.

Family

8/10

Excellent

15 Jun 2026

Achille

Booked for 2 nights, did the trick for our need however, property a little run down. Priced a little high for what it is…

Business

8/10

Excellent

14 Jun 2026

Dawn

Check in was easy. Room was comfortable. Facility is older but met our needs for the night. Breakfast was good & staff were friendly and helpful.

Family

8/10

Excellent

14 Jun 2026

Pam

Clean room

Partner

10/10

Exceptional

14 Jun 2026

Fadi

Overall nice experience. The room was clean, and the breakfast was good for the price.

Family_with_children

6/10

Pleasant

13 Jun 2026

Pauline

A quiet hotel, reasonably clean. Door to the room was difficult to open and shut, it was tight in the door jamb. Eggs and sausage at breakfast were unappealing. Reasonable place for a 2* hotel.

Partner

6/10

Pleasant

12 Jun 2026

Mary

Stayed 2 nights. Arrivel check in was quick. New laminate floor in room was pleasing, no musty smell!
Great water pressure in shower!
Comfy beds and great lighting.
Not enough space to accommodate the guests at breakfast. Young group of sports team members were loud, yelling or just talking outloud was disturbing. Who also filled the eating area.
Exercise room was hot, pool next to it might have been the source.
Grandson had the pool all to himself for about 10 minutes.
Too many people at breakfast the 2nd morning so took advantage of the restaurant next door.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

robert

Everything was generally above average. The breakfast was one of the best I have enjoyed.
The suite entry doors & frames, that is all doors are so badly damaged, I was to scared to enter the room incase they were the same as the door. It definitely was not appreciated.

10/10

Exceptional

05 Jun 2026

abdelhamid

Endroit très calme. Devant pas Mal de commodities. Pas très loin du centre ville et de l'autoroute 401. La chambre spacieuse avec toutes les commodites NÉCESSAIRES.

Partner

10/10

Exceptional

05 Jun 2026

Sebastian

Good hotel close to the highway, pharmacy and other shopping around the corner. Swimming pool, gym and breakfast. Lots of parking. A perfect place to have a rest. Very friendly and helpful staff.

Self

10/10

Exceptional

04 Jun 2026

Kiruthiga

none

10/10

Exceptional

04 Jun 2026

Eric

Everything was perfect for our needs

Partner

10/10

Exceptional

03 Jun 2026

Daniel

Great experience

Family_with_children

10/10

Exceptional

03 Jun 2026

Andrew

Just a great all around experience.

Family

6/10

Pleasant

02 Jun 2026

Luca

Room was not as nice as photos

Self

4/10

Poor

01 Jun 2026

Pat

Would not stay at this hotel ever again because of the parking charge. Even after I made it clear I don’t even have a car the charge was still on my bill in the morning. They said the charge was because they are a downtown hotel, maybe someone should tell them they are a highway hotel not a downtown hotel. It seems like they really need this price gouge!

Self

8/10

Excellent

31 May 2026

johanne

Personnel gentil et chambre très propre et il y a un balcon.-

Family

8/10

Excellent

30 May 2026

Marissa

Our room had a pair of someone’s dirty underwear and socks left in the room!

Family_with_children

2/10

Poor

26 May 2026

Elizabeth

The price was right. I was travelling from out of town to be with my mother during her surgery and recovery taking place at KGH. “

10/10

Exceptional

26 May 2026

Kyle

Great stay, just booked the same facilities for our next baseball tournament in August

Business Family_with_children

2/10

Poor

25 May 2026

Lesa

THEIR WERE COCKROACHES CLIMBING ON BREAKFAST.
DEFINITELY DO NOT RECOMMEND!

Partner

10/10

Exceptional

25 May 2026

Yuan

Good enough

Family_with_children

8/10

Excellent

25 May 2026

ANIMA

It was great stay overall. We stayed in Comfort suites Kingston Central for 2 nights. The breakfast was minimal and as expected for Comfort hotels. I liked that the room had a microwave and a refrigerator which is great for families with young kids. Our room keys never worked at the front gate of the property for some reason and one of the room keys stopped working the next day for the room but overall it was a great stay.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Ronita

Great experience

10/10

Exceptional

23 May 2026

Jennifer

Very good deep sleep!

Family