Name: Strata Hotel
Address: 1187 Princess Street, Kingston, K7M 3E1, CA

10/10

Exceptional

31 Jul 2026

Margaret

Clean room. Updated rooms. Easy, free parking. Smaller hotel, no crowds so easy to come and go.

6/10

Pleasant

31 Jul 2026

Jitske

The Strata has a ways to go from a so hotel to a good hotel. The difference is in the details. The room was narrow only one person could Stan at the end of the bed and the furniture. It was very awkward. Breakfast was very minimalistic with little choice. and the orange juice was just served in bottles instead of a glass.

10/10

Exceptional

30 Jul 2026

Harshdeep

The room was clean, the bed was cozy, and it was quiet at night. The staff was kind and the Wi-Fi was fast. Would stay here again

10/10

Exceptional

30 Jul 2026

Samantha

The room was spacious and bright. The washroom had 2 sinks and modern upgrade.
Love it! Plus 10 mins drive to downtown.
Great location with mcdonalds, stack pancake house within walking distance.

10/10

Exceptional

30 Jul 2026

carl

Tres propre et récent

10/10

Exceptional

29 Jul 2026

Diane

Excellent stay. Comfortable clean room and helpful staff.

8/10

Excellent

29 Jul 2026

Ingrid

Didn't use the pool or any other amenities;
Liked the large outdoor patio;
Check in/out went smoothly;
Just wish they had safes in rooms for personal items;
Served our purpose well for Girl's Weekend Trip.

8/10

Excellent

29 Jul 2026

April

Good hotel, close to train station, close to grocery stores (Food Basics is just 2 doors down beside the Best Western). The outside patio could use a little attention or some umbrellas for some of the seating areas. Clean room, floors just need more cleaning, bathroom good, service great, cute area for the bar and eating area.

8/10

Excellent

29 Jul 2026

April

Check in was easy, room was well appointed and mostly clean. The floor itself was dirty and I had to wash my feet a couple of times. The bathroom was very clean the shower had very low pressure. Front desk staff were friendly and really helpful. The breakfast was good and the cappucinos were great. We even had 2 brought to our room the last day of our stay which was above and beyond. I would definitely recommend for the price. Location is good too, Walking distance to grocery stores, Dollarama, Shoppers Drug Mart, Mark's Work Wear, Canadian Tire. Was only $11 and change to get to hotel by cab from the train station.

8/10

Excellent

29 Jul 2026

Melanie

L emplacement est bien situé ! Acces pres de l autoroute! Une épicerie est juste a côté a 2 minutes a pied!
Le point négatif et qu il y a aucune pression dans la douche...vraiment pas et un autre point est qu il n y est aucun accès avec chariot pour descendre au parking !
A part ca nous avons aimé notre séjour !

10/10

Exceptional

28 Jul 2026

Seena

Clean room.

10/10

Exceptional

25 Jul 2026

Kathleen

This was an overnight stay as we drove from Ottawa back towards western Ontario on our way home. Located 5 minutes off the 401, the Strata Hotel is modern and clean and comfortable. Free parking onsite. Helpful front-desk staff checked us in quickly. Our room was lovely! Comfy king bed. Upholstered chair. Space for our bags. And the usual room amenities. Spacious bathroom with fluffy towels! A nice luxurious ending to our trip!

8/10

Excellent

25 Jul 2026

WHALEN

Très intéressant comme emplacement, proche du centre ville et de la gare.
Les gens furent très aimable et aidant.

6/10

Pleasant

25 Jul 2026

Claude

Tout était correct.
Endroit bien. Pas assez de choix doreillers, les matelas auront besoin d'être remplacés bientôt.

8/10

Excellent

25 Jul 2026

Jane

Clean room, comfortable beds. Not good picture on TV. Very little water pressure.

10/10

Exceptional

25 Jul 2026

Mélissa

Parfait pour un cours séjour

10/10

Exceptional

24 Jul 2026

Barbara

What a really pleasant surprise when we entered the lobby and then the room. Beautiful lounge and room. There by are lots of little details I love like the soft black washcloth with makeup stitched on it, recycling in the room. The bed gave us the best sleep of our vacation and full sized tv!
I recommended to the front desk they need better signage for the hotel when entered the parking lot from a direction not seeing the sign. I met three other travellers in the parking lot all looking for the hotel and we thought we were scammed!it would be nice to have lamps or something providing charging outlet other than the bathroom. Some lamps you can buy have them. Great night stay and great price.

8/10

Excellent

24 Jul 2026

S

Good service

10/10

Exceptional

24 Jul 2026

Kevin

This hotel surprised me. Very modern feel to it. It has been recently updated. We really appreciated the outdoor patio area and lobby bar.

8/10

Excellent

23 Jul 2026

Debbie

Nice hotel but understaffed.
The rooms were clean.
It's on a main road so it was a bit noisy.

10/10

Exceptional

23 Jul 2026

Tina

Newly renovated, close to amenities, clean ,comfortable . Would stay here again forsure.

10/10

Exceptional

22 Jul 2026

Roy

Stayed here on our way from Ontario to PEI. Location was convenient to take Ferry over to Old Quebec City for a day. Lovely pool area and nice buffet breakfast. Stayed here again on the way back two weeks later.

10/10

Exceptional

22 Jul 2026

Chao Chung

Excellent hotel. Very clean and friendly staff. The only thing was the TV - the resolution was very poor quality.

Family_with_children

10/10

Exceptional

21 Jul 2026

Georgia

Would not hesitate to stay again

Family

8/10

Excellent

21 Jul 2026

Marcel

Breakfast not included

Partner

10/10

Exceptional

21 Jul 2026

Jessie

.

Friends

8/10

Excellent

20 Jul 2026

Nancy Ann

Clean and comfortable.

Partner

8/10

Excellent

18 Jul 2026

Alexandre

Hotel is ok but the parking was in construction and not safety.
Mabey change the Ac cooler machine it's to old and noisy a lot

Partner

10/10

Exceptional

17 Jul 2026

Célyne

Tout etait parfait

Family

10/10

Exceptional

16 Jul 2026

jan

Very good location

Pet

6/10

Pleasant

16 Jul 2026

jeff

Make sure that the room assigned is cleaned before entering upon check-in!

Partner

10/10

Exceptional

14 Jul 2026

Tiejun

This hotel looks like newly renovated, the floor is shiny and the bathroom is amazing. All in all, I have a good experience in this hotel.

Family_with_children

10/10

Exceptional

14 Jul 2026

Keren

Rooms are excellent. Clean and comfortable.

Partner

8/10

Excellent

13 Jul 2026

WEI

The Shower barely supply enough water pressure.

Family_with_children

10/10

Exceptional

12 Jul 2026

Justin

This hotel has been tastefully renovated. I’m familiar with all the hotels in Kingston and for the price I paid it was the best value in Kingston by a long shot. Everything is clean and well kept although there were a couple of hairs on the shower wall.

4/10

Poor

12 Jul 2026

Chandrashekar

No breakfast, no room service, front desk staff is not good

Family_with_children

8/10

Excellent

11 Jul 2026

sue

It was a decent hotel, but the room we stayed In was disappointing. The shower had absolutely no water pressure. When taking a shower, I had to get down I. My hands and knees to use the bottom facet to get the shampoo out of my hair. I informed the staff and they said they were going to look into it.

10/10

Exceptional

09 Jul 2026

AMY

We enjoyed our two night stay at the Strata hotel. The staff were very friendly and helpful. Our room was clean and the beds comfortable. I would stay here again.

Friends

8/10

Excellent

09 Jul 2026

Michael

Rom was a little tight for space because of oversize furniture (Desk, dresser). Bathroom was amazing! Very clean and modern. We has two queen beds, very comfortable. Staff were unfailingly pleasant.

Partner

10/10

Exceptional

09 Jul 2026

Bertrand

Everything was ok

8/10

Excellent

09 Jul 2026

Simon

The room is cery clean but little too.small it

Partner

6/10

Pleasant

08 Jul 2026

Gregory

The bed was too soft

Partner

6/10

Pleasant

08 Jul 2026

Steve

Parking was easy, responsive front desk, bed wasn’t too comfortable

Pet

10/10

Exceptional

08 Jul 2026

Paolina

Very pleasantly surprised. The lobby has a superb European vibe. Room was very clean...and I loved the Nespresso Machine in the room. A/c perfect for the hot summer. Ample parking

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

Kelly

Clean, friendly staff, freshly renovated rooms
Including bathrooms, comfortable beds & pillows…and I loved the nespresso!!!

Family_with_children

10/10

Exceptional

08 Jul 2026

xiaoyan

good price

10/10

Exceptional

08 Jul 2026

Natalya

Clean, brand new and specious room. Amazing comfort for a reasonable price

Family_with_children

8/10

Excellent

07 Jul 2026

Judy

I slipped in the shower
I’m not sure if this is where I should be informing the hotel
I did inform front desk but received no direction
He did say they have mats but they were downstairs
I bruised my lip, my arm and my leg, I took pictures
Something should be done for the showers
Otherwise everything else was good!

Partner

10/10

Exceptional

07 Jul 2026

Peter

Staff were very professional and helpful.
Blackout drapes and a freezer in the mini fridge would be an improvement.

Family

10/10

Exceptional

06 Jul 2026

Mac

Room is big and very clean.

Family_with_children

10/10

Exceptional

06 Jul 2026

Sandra

Don’t have a pool or gym

Family_with_children

8/10

Excellent

05 Jul 2026

john

The only complaints I have are that I didn't get any creamer for the coffee in the room. They had packages of sugar, sweetener, a napkin and stir stick, but no creamer. And I'm not a big fan of showers without a curtain or door. No matter how hard you try water gets on the floor of the bathroom making it very slippery. These are small things.

The room we had was very clean and a pretty good size. All in all very comfy.

Family_with_children

6/10

Pleasant

05 Jul 2026

Derek

Good location but in a run down plaza.

10/10

Exceptional

05 Jul 2026

Gordon

Great stay at Strata… we had a room with two queen beds and there was lots of room for 4 adults…. room was clean and the bathroom was a good size with two sinks, unfortunately breakfast was not included… very quiet as well…

Family

10/10

Exceptional

05 Jul 2026

Donna

Staff was exceptional…. and the rooms.
A little pricy for the area but all and all we will stay there again.

Partner

2/10

Poor

05 Jul 2026

Angie

This stay was not worth the $400/night that we payed.
When we arrived there were hairs on the bathroom floor and a dirty facecloth on the side table.
There were only 2 bath towels in the bathroom for 4 occupants we tried to call down to the desk and we had to wait in queue with everyone else trying to book a reservation- never ended up getting through.
When we left they didn’t even ask how our stay was. No breakfast included and no pool. Totally took advantage that there was a heavy soccer tournament in town. Not the best way to maintain your clientele.

Family_with_children

10/10

Exceptional

04 Jul 2026

Sanford

Everything was great. It’s reasonable price.

10/10

Exceptional

04 Jul 2026

Delores

Stay was great,

10/10

Exceptional

01 Jul 2026

Pavna

Thank you

10/10

Exceptional

01 Jul 2026

Marie

Great service, clean and comfortable rooms. I would stay here again. Thanks!

Family

10/10

Exceptional

30 Jun 2026

Huyen

Everything was very up to date. Come to downtown and big space for 4 people

Family

6/10

Pleasant

30 Jun 2026

Christine

This hotel was disappointing. It’s not so much a hotel as a motel above a strip mall. There were basically no amenities (no pool, no gym), and the rooms - while nice enough - were not well-maintained. There were scratches on the furniture and the bathroom paint/trim looked unfinished. The placement of the furniture in the room made it cramped and hard to move around. The elevator does not open to the hotel hallway, but instead to a small, incredibly hot closed-off area, which made it feel somewhat unsafe. When we first went to our room at check-in time there were bags of garbage lining the hallway because housekeeping had not finished cleaning the rooms. All in all, a pretty unpleasant experience.

Family_with_children

8/10

Excellent

29 Jun 2026

Tim

If you plan on using the TV, bring y our own streaming service - the one the hotel uses really distorts on the screen (we were watching World Cup soccer). So do the Google/Casting thing.

Not all room are the same size. Avoid 202 or 302 as they are very small for 2 people.

They are great for dogs and very helpful. When we went they put us in 202 (2 people and dog), and you couldn't really use the desk as the chair would hit the foot of the bed - and there was no room for a casual chair. They promptly moved us to 340 which had a wing-backed chair and was just that much larger.

Not everything goes perfectly, so I put a LOT of my satisfaction ratings into how staff handle things when things go wrong, or aren't to your satisfaction. It's the recovery that counts hugely - and they handled it very well. They moved us promptly, when we ran out of soap they offered to run some up right away. Brought up proper glasses when we asked for them (rather than the plastic things), etc.. I found the staff well empowered to handle customer concerns and address them - and that is so critical.

We will stay there again and recommend it to friends.

Pet

10/10

Exceptional

28 Jun 2026

YUTONG

Always no staff at the reception.

6/10

Pleasant

28 Jun 2026

Sharon

Parking was difficult. For the price no free breakfast. It wasn't a bad hotel but would look for another one instead of this hotel.

Family

2/10

Poor

28 Jun 2026

Ima

I travel frequently and have stayed at several hotels in Kingston, but this was by far the worst experience I’ve had.

This property feels more like an old motel or apartment building than a hotel. The building is outdated, the elevator and hallways are old, and there is no convenient main entrance for guests with luggage or proper accessibility features.

My first room was dirty, especially the bathroom. After I had already unpacked, I was told there was no housekeeping available and that I had to move to another room myself. The front desk staff was unfriendly, provided no information during check-in, and showed very poor customer service.

To make matters worse, I later found an unauthorized extra charge of about $600 on my credit card, which I now have to follow up to have refunded.

This hotel is overpriced, poorly maintained, and not worth the money. I would not stay here again and would not recommend it to anyone visiting Kingston.

Self

8/10

Excellent

28 Jun 2026

Bruce

Bathtub slippery.
If you are tall (6') if shower head is too short.

Partner

10/10

Exceptional

27 Jun 2026

KARL JORDAN NSEDJEU

Friendly and helpful staff. They helped me found my AirPods after loosing them for almost 24h in the lobby area.

Friends

10/10

Exceptional

27 Jun 2026

darren

The it was very clean and the workers were very helpful

Family

6/10

Pleasant

26 Jun 2026

Robert

The property was okay. The room was clean and there was suitable parking on site.

Family

6/10

Pleasant

26 Jun 2026

Sarah

The hotel was quiet, the lobby nicely decorated and clean. Our room was tiny, you could barely walk between the bed and desk. Housekeeping doesn't appear to look under the bed because we found an old water bottle covered in dust and something that looked like a strangely shaped toothbrush under our bed. Despite asking for a late check out and being granted this, housekeeping was banging on our door minutes after 11am and the front lobby called to ask why we hadn't checked out. Clearly a lack of communication.

Partner

10/10

Exceptional

25 Jun 2026

Eleonora

Beautiful rooms that were very clean.

Family

8/10

Excellent

25 Jun 2026

Denise

I’ve stayed at this hotel before and had no problems. The stay this time I wasn’t impressed! I booked two rooms and it was great they were beside each other , my husband and I stayed in one and my daughter and her friend stayed in the other one. Unfortunately it went downhill from there, my husband and I came back after dinner and my daughter and her friend went out after and returning they find out their keys didn’t work and they were told they had to leave and couldn’t get their things because they weren’t to be in that room? They told them we had two rooms booked and those were the keys the was given to them. They argued with them and wanted them to pay for another room… finally after awhile they finally gave them a room down the hall. They didn’t wake us up but I found out about it in the morning and wasn’t impressed. In the morning checking out I mentioned it to the staff and they didn’t care told me to email the hotel. I won’t be staying there again.

4/10

Poor

24 Jun 2026

Edward

The room was very clean, so I have no real complaint there; however, the morning was not a pleasant experience. On going down to see what coffee, or breakfast treats might be available, the individual servicing that area was basically rude, condescending and arrogant beyond belief. In many motels of this type, some complimentary breakfast items are offered up. This is very common in many places we have stayed - especially when we are paying over $300 for a room that is anything but luxurious. Now that there wasn't was not the issue, it was the individual manning the breakfast area. The attendant spoke rudely to my sister when she asked what was available. And then, there was a French couple behind us who asked - very politely in english - if the gentleman spoke French by any chance. His response was, \"no, I'm Greek, do you speak Greek?\". Polite, respectful service should be the halmark of any hotel or motel, the Strata came up short.

Family

8/10

Excellent

23 Jun 2026

Shweta

Overall good for a short stay. Not a lot of amenities. Breakfast was available for purchase but we didnt find it a good value for money. However, the area around the hotel has some good food chains so it was not an issue.

Partner

8/10

Excellent

23 Jun 2026

Alexander

Nice hotel in a quiet area of town. All you need really. Really liked it.

Family

6/10

Pleasant

22 Jun 2026

Alexis

For the price you can’t complain, however sheets are awful so be sure to bring your own.

Family_with_children

10/10

Exceptional

20 Jun 2026

Brian

Clean updated room with comfortable queen beds and liked 2 sinks and shower head in bathroom.

Partner

10/10

Exceptional

19 Jun 2026

Raynald

Room clean. Staff helpful. Location ideal close to grocery store. Quiet and no major traffic. Parking easy.

Partner

10/10

Exceptional

19 Jun 2026

Aki

Parking felt safe and easy.
Nothing to complain about during our stay.

Family

10/10

Exceptional

18 Jun 2026

Leo R

It is easy to find the location. Free parking is a bonus for our road trip. Quick check in and the front desk staff is friendly.

Partner

6/10

Pleasant

14 Jun 2026

Karl

The room was spotless and clean, staff were pleasant and helpful. Bed comfort was 6 and out 10, shower felt cramped as I had to bend down to get under shower head (I am a little under six feet tall). Given the cleanliness of room and pleasant staff, I would consider staying here again.

Family_with_children

8/10

Excellent

14 Jun 2026

Murray L.

A Practical and Comfortable Choice in Kingston

The Strata Hotel is certainly not a luxury property, but it does what a good roadside hotel should do—and does it well. Our renovated room was comfortable, clean and free of any housekeeping issues. The air conditioning worked very well, and aside from a few loud conversations in the hallway early in the evening, the hotel was pleasantly quiet and provided a good night’s sleep.

The location is practical rather than picturesque. It is not downtown, but sits conveniently about halfway between Highway 401 and the city centre, making it a sensible base for travelers passing through Kingston or spending a day or two exploring the area.

Check-in and check-out were both quick and easy, and the staff were efficient and friendly. There is a small snack bar, though few other food or hotel amenities. Parking is plentiful, with some covered spaces available.

With hotel prices generally high this year, the Strata offered reasonable value. Everything was comfortably good enough—which, for a short stay, is often exactly what is needed. A practical choice for road travelers, business guests and families. We would stay here again.

Partner

10/10

Exceptional

08 Jun 2026

Helena

Very clean rooms, lots of parking,

Family

4/10

Poor

08 Jun 2026

Adam

The room itself a was very clean and everything was organized and spacious. The things that weren’t enjoyable were:

1) The beds. They were not comfortable at all.
2) The towels were all very small. Almost impossible to dry off after a shower.
3) The shower and bathroom were very slippery. Having to step into and out of the shower was a risk.

Family_with_children

10/10

Exceptional

07 Jun 2026

Dana

Staff were very helpful. We traveled with my elderly grandparents, and the front desk directed us to the elevator, and mentioned it goes right down to the underground parking.

TVs have chromecast, it was a great feature. As we were still catching up on some shows.

Beds felt great. Hotel has been updated, few little details left out, but not a big deal.

There is underground parking which is convenient.

Would stay here again on my next visit to Kingston.

Family

10/10

Exceptional

06 Jun 2026

Peter

A

Partner

10/10

Exceptional

06 Jun 2026

Uzma

Nice place to stay.nice n clean highly recommended

10/10

Exceptional

05 Jun 2026

MJ's

Varry good and and nice and claen rooms and varry help

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Richard

The king room was huge, with a really big, double sink bathroom. I liked being able to easily cast my different streaming channels from my phone onto a nice size television. Hotel is very convenient to downtown.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

leolin

clean, very good staff and helpful...parking was very good and hotel was at a nice place.

Partner

8/10

Excellent

01 Jun 2026

Roberto

I spent only one night in this hotel and everything seems normal and matches the description of the website. I didn’t have any issues during my time in this hotel.

Partner

8/10

Excellent

30 May 2026

Sarah

Our room was right next to the door to the stairs and elevator so it was a bit noisy.
Otherwise, everything was lovely!

Family

4/10

Poor

29 May 2026

Gholamreza

Beds were horrible!
Pillows were bad !
Over priced for sure
Not recommend

Partner

6/10

Pleasant

28 May 2026

Marilyn

Did not like Nespresso machine in rooms as I have never used one.

Leisure Self

8/10

Excellent

28 May 2026

Tammie

Everything was great. The only issue was low water pressure in the shower. Wood, but I would totally stay again.!!

8/10

Excellent

27 May 2026

Roman

This hotel slightly exceeded my expectations for an affordable stay in Kingston. It has a pleasant and spacious lobby and the room was clean and practical. The bathroom was very nice with enough room for two.

Partner

6/10

Pleasant

26 May 2026

Paul

Hotel
Was clean u could tell it was recently renovated. TV needs to be upgraded no usb chargers in the room

Partner

8/10

Excellent

24 May 2026

Alexander

Water pressure in shower was the only downfall. Otherwise great. Location not downtown