Name: Confederation Place
Address: 237 Ontario St, Kingston, K7L 2Z4, CA

6/10

Pleasant

26 Jul 2026

tamara

It was average

8/10

Excellent

26 Jul 2026

Shawna

Rooms and building were very clean, staff was amazing. BUT!!! For $400 for a night, I was expecting a better breakfast, then 2 hard-boiled eggs in a box with muffin, apple sauce, yogurt, cheese slice and juice box.

8/10

Excellent

25 Jul 2026

Jocelyn

Quoiqu’un peu vieillot, l’hôtel est très bien situé au cœur des activités de la ville.

8/10

Excellent

25 Jul 2026

Eric

Its an old hotel with some renovation. You pay for the location obviously. Overall it was nice stay since we did not have a car. Would definetely come back to Kingston but at an hotel located elsewhere.

8/10

Excellent

25 Jul 2026

Kim

The elevator does not go to the second level of underground parking making it a challenge if you have a lot of luggage.
The property was described as having a terrace, which when I asked about it was told it has not been available for some time.
The staff were excellent. Breakfast was good. The location was excellent.

8/10

Excellent

24 Jul 2026

Christelle

Parking privé

6/10

Pleasant

24 Jul 2026

WAI LUN

The location is great. The room is spacious but a bit old. They provide bento box breakfast.

10/10

Exceptional

24 Jul 2026

Cheryl

Excellent location, very clean spacious room. Staff were very pleasant friendly and very helpful. Great value for your money. Highly recommend this hotel.

Partner

8/10

Excellent

23 Jul 2026

Roderick

Well situated in downtown Kingston on the water.Breakfast was ordinary with a lot of carbs and sugary drinks.

8/10

Excellent

23 Jul 2026

Mélanie

Le personnel très gentil et serviable … chambre grande,

10/10

Exceptional

23 Jul 2026

Samantha

Room was perfect and the view was beautiful; easy check in and out and the staff were very pleasant to deal with! Would stay again !

10/10

Exceptional

23 Jul 2026

Ying Chin

Everything was granted, the place is very convenient, the room was clean and the staffs are very friendly.

10/10

Exceptional

22 Jul 2026

Sharon

The property is dated but extremely clean. The staff are so good. We always stay there bc of the e location and staff. Been going to this hotel for ever IYKYK.

10/10

Exceptional

22 Jul 2026

Carolyn

Everything was good
Breakfast Bentò box has lots of food. Parking was easy and convenient. Bed was clean and comfortable

10/10

Exceptional

20 Jul 2026

Amy and Drew

Clean property. Great location for the price. An interesting take on breakfast with a to-go box. Staff is very friendly!

Family

10/10

Exceptional

19 Jul 2026

kelly

The hotel was staff were great. The room was super clean and the water pressure was amazing. I can't wait to stay there again. The location was awesome.

6/10

Pleasant

17 Jul 2026

Philip

Enjoyed the “Bento Box” breakfast and the location was central to everything. The hotel has few amenities and is need of upgrades.

Partner

10/10

Exceptional

17 Jul 2026

Virginie

L'emplacement est vraiment idéal! Tout se fait à pied, princess street et ontario stret pour shopping et nourriture.

Juste à côté du marché public et des soirée animée au Square en arrière de l'hôtel de ville.

La piscine extérieure est vraiment un plus pour une pause du soleil dans la journée.

Le lit était Ultra confortable. La chambre vraiment propre et le staff est réactif en cas de soucis ou de questions.

Self

10/10

Exceptional

17 Jul 2026

Brittany

Excellent stay! Perfect location, beautiful water views and close to the marina and trails. Clean, friendly staff and easy entry and parking!

Partner

6/10

Pleasant

17 Jul 2026

James

Breakfast got boring after the second day. I shudder to think I'd have the same things, without much choice (one hard boiled egg or two) if we stayed an entire week!
TV was in poor working order, stations above 5000 constantly cut in and out, freezing (poor Internet connection??). Our last night the TV didn't work at all ( we were compensated).
Hotel could use some cosmetic updates. Not a fan of the glass bathroom sliding doors.

Partner

10/10

Exceptional

16 Jul 2026

Rocio Veronica

The hotel and my room were always clean. The staff very friendly and very polite. I met the manager and he spent a good time speaking to me the places to visit in Kingston. The location is great. I will definitely go back to Confederention Place Hotel!

Self

6/10

Pleasant

16 Jul 2026

Julia

Great location but the hotel is definitely starting to show its age. The pool is nice but is not heated so is quite cold. The lights are all very dim, the rooms are quite dark and the handicap accessibility isn’t great as the only ramp to outside is through the parking garage and not at the front entrance.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Danny

Bien aimé boite/déjeuner

Family

8/10

Excellent

15 Jul 2026

Matthew

Nice hotel just a bit dated

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Paul

I found the experience very good. Staff was very friendly a fantastic location right on the water. Was a very good experience.

Partner

6/10

Pleasant

14 Jul 2026

Jisha

The rooms were clean with all the amenities available as mentioned in the services. Bento box breakfast was a unique experience, saved a lot of time.

Family_with_children

8/10

Excellent

14 Jul 2026

Jessica

Great location, helpful staff.

10/10

Exceptional

14 Jul 2026

Walter

Can't beat the location while visiting Kingston - close to all the restaurants and venues we love. Front reception staff friendly and helpful. Underground parking was really nice as we had a lot to unload.

Partner

10/10

Exceptional

13 Jul 2026

Harkirat

Good

Friends

10/10

Exceptional

13 Jul 2026

Alexandre

AC cooler system to old so to noisy but great position in front the lake and park

Partner

10/10

Exceptional

13 Jul 2026

Dale

The room was very quiet and comfortable. I loved the view of the water.

Family

8/10

Excellent

12 Jul 2026

Craig

Good place. Would stay again and recommend

Self

10/10

Exceptional

11 Jul 2026

Jonathon

Great hotel in a beautiful location. Definitely recommend

Self

10/10

Exceptional

11 Jul 2026

True

My husband and I are traveling with our three month old baby and this is a great place to stay! Clean, nice view friendly staff everything you’d need for an easy overnight in Kingston!

Family_with_children

10/10

Exceptional

10 Jul 2026

James

Perfectly located. Good amenities. Clean, spacious rooms. Enjoyed our stay.

Partner

6/10

Pleasant

09 Jul 2026

Shelley

The property was quite nice very clean very tidy and housekeeping keeps the Ros up-to-date, clean, smelly, clean perfect temperature when you walked into the room

My only complaint is we only book for one night yes I’m bad but when we try to book for a second night, there was no helping the situation. They said that we would have to come back tomorrow morning after three different explanations and I said I didn’t understand if there was a room that we could go to that we could switch the next day she said no nothing available boggled my brain. I sent my husband down to see if he could get the correct explanation he was told they had a king-size room facing the town not out to the lake or one that had three beds in it which we only need either a king size or two double beds but then they told him that there was no room at the end per se when I went on line to check to see if they had anything. It said that they had one king size fed and also two queen size facing the lake not sure why they didn’t want to give us another room for a night. We were willing to change rooms we were willing to pay the difference. They then told us that they had no housekeeping, which puzzled me. I would have to say when you get a taste like that it is up to yourself to make your own decision. They could’ve told us we would have to pay more to stay we would’ve but they didn’t even give us that option. Shame on them.

Partner

10/10

Exceptional

08 Jul 2026

Asha

Very nice, clean room, beautiful location right on the water. The boat for the river dinner cruise left from a location right outside the hotel.

Partner

6/10

Pleasant

08 Jul 2026

Ariane

Le petit déjeuner pourrait être servi autrement que dans une boîte.

Partner

10/10

Exceptional

06 Jul 2026

Jeffery

Lovely hotel, room itself definitely lived up to my expectations
Highly recommend

Self

6/10

Pleasant

06 Jul 2026

Olha

The property is quite old and could use some updates. The windows were very dirty, so even though we booked a lake-view room, we couldn’t really enjoy the view. The air conditioning was not strong enough, and the fridge was so loud that we had to switch it off at night.
A small suggestion for management regarding breakfast: it was okay overall, but serving boiled eggs, cheese, and butter without even a small piece of bread seemed strange. Adding some bread would cost very little and would allow guests to have a more complete breakfast.
On the positive side, the location was greata-within walking distance of everything, which was very convenient.

Partner

8/10

Excellent

05 Jul 2026

Matthew

the parking wasn’t the best options. especially if you had to use municipality (price was great) if you could find parking there

Partner

6/10

Pleasant

05 Jul 2026

Wenlan

The location is terrific and convenient for travellers. The cruise dock is just downstairs, steps away. I can see it from my window. But the window is dirty.

Family_with_children

4/10

Poor

05 Jul 2026

Matthew

Pros: Decent location right downtown, close to everything. The rooms are okay—very average, but fine if you just need a bed for the night.
Cons: The pool was abysmal and looked completely neglected. The main entrance always had people smoking right in front of it, so you have to walk through a cloud of smoke just to get inside. Worst of all was the staff; they were consistently rude and completely unhelpful whenever we had questions.
Great location, but the poor service and subpar facilities ruin the value. Wouldn't stay again

Family_with_children

6/10

Pleasant

05 Jul 2026

Angie

We really
Like it but did not realize there was an addiction centre intake in the lobby. Made us a little bit nervous. We were not aware of this when booking

Partner

10/10

Exceptional

05 Jul 2026

Daniel

Centrally located in downtown Kingston, very comfortable bed.

Self

6/10

Pleasant

03 Jul 2026

Rob

Loved the location. What i didn't like was that we had a Lakeview room but the outside of the window was so dirty you couldn't enjoy it. That was a waste of money should have just got a standard room.

Partner

6/10

Pleasant

03 Jul 2026

Alison

Location is very good. Not the cleanest. It nice staff.

Family_with_children

8/10

Excellent

03 Jul 2026

Casem

Good location

10/10

Exceptional

03 Jul 2026

Helen

Great location, friendly service, we enjoyed our annual stay, thank you!

Family

2/10

Poor

02 Jul 2026

Muhammad

Air conditioning didn’t work all night and there no one at reception except a security guard who couldn’t help with hotel related problems.

8/10

Excellent

01 Jul 2026

Aurore

River view is stunning is you make abstraction of the HUGE spiders at night and their huge and dirty black spiderweb on the outside of the window glass.
There is everything you need and instructions sent ahead of arrival helps to find the parking.
Super clean room aside from the carpet that got both my son and I allergic reaction (meaning high chances of lots of mites.
Ideal location to walk around main sightseeing.
Helpful staff.
Overall I recommand the place ! We have a nice stay

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Matthew

Handy location. Helpful staff.

Partner

10/10

Exceptional

29 Jun 2026

Geraldine

Efficient, friendly and welcoming staff at front desk. Lovely rooms, very spacious with nice linens. Air Conditioner works great although a bit loud.
Breakfast Bento boxes were a wonderful treat in the morning.
Perfect location for sightseeing, eating and drinking. Will definitely return.
Handy parking, whether within the hotel or nearby.

Friends

10/10

Exceptional

28 Jun 2026

Robert

Clean rooms, friendly staff. Great location.

Partner

8/10

Excellent

28 Jun 2026

Kevin

I had a pleasant stay. I was disappointed that on June 23 the outdoor pool was not yet open. The price I paid for the room was very steep.

Self

10/10

Exceptional

27 Jun 2026

Christopher

Excellent location. Many restaurants within walking distance. Waterfront view. Access to Thousand Island tours . Lots of shops within walking distance.

Partner

8/10

Excellent

26 Jun 2026

Kurtis

Decent value

8/10

Excellent

25 Jun 2026

Grace Hitchin

N/a

Family

10/10

Exceptional

23 Jun 2026

Jeff

I love the location, the staff is fantastic. My only complaint is that the windows could use a good outside cleaning.

Self

6/10

Pleasant

21 Jun 2026

Timothy

Great location with okay rooms.

Self

8/10

Excellent

18 Jun 2026

Ranjie

Nice staff, clean room, right by the waterfront. Don't rely on the breakfast.

Partner

10/10

Exceptional

18 Jun 2026

Gen

This hotel is eaasy to find and lots around. Thank you.

Partner

8/10

Excellent

18 Jun 2026

MARIE

Thx

6/10

Pleasant

17 Jun 2026

abby

Yesterday the location was good. The service was just average.

Family

8/10

Excellent

17 Jun 2026

Sylvain

The hotel is well situated, the rooms are clean. The breakfast could have a greater variety.

Partner

10/10

Exceptional

16 Jun 2026

Randal

Fantastic location!

Family_with_children

10/10

Exceptional

16 Jun 2026

Ines

Ideal location and great parking. This is a really good value to stay in Kingston. I want to mention a couple of great team members. My engagement ring got lost in the sink pipe and Ted from the front desk rescued it right away. He was so lovely! Another great touch to staying here, was a really nice \"breakfast on the go\" box that was included with my stay. I wish I knew this older gentleman's name, he was the best. Just so welcoming! I felt like I got my lunch packed for school and what came with it had me full the whole day. What a thoughtful treat and gesture, thank you! The rooms were clean just outdated, the bed was comfortable. That is the only reason it's not a perfect score. I would gladly stay here again based on the impeccable service I received from all of the staff. Thank you so much Ted and my breakfast friend! Salamat Po!

Business

10/10

Exceptional

15 Jun 2026

Mahdi

Cleanroom

Family_with_children

10/10

Exceptional

15 Jun 2026

Nancy

Great hotel in a convenient location. Unfortunately the pool was not operational.

Partner

10/10

Exceptional

15 Jun 2026

Diane

Great location. Staff excellent. Breakfast box was better than expected.

Partner

10/10

Exceptional

14 Jun 2026

Peter

excellent location, super friendly staff. older building with well warn room/facilities could use an update/refresh.. but the good price makes up for it.

Friends

10/10

Exceptional

12 Jun 2026

Clarisse

Central location, walkable from every restaurant or attractions. Clean. The bathroom could use a refresher, especially the faucet was not well attached but worked. We liked the box breakfast system.

Family_with_children

8/10

Excellent

10 Jun 2026

Xiangwen

Staff are nice

4/10

Poor

10 Jun 2026

Megan

My room had no power and the receptionist could not move me to a new room, stating the hotel was completely booked. This was surprising for a Tuesday night (both the parking lot and breakfast area the next morning were vacant).
She offered to reimburse my parking fees as a resolution…
I had to insist she check the breakers since I could not be moved to another room. She was unsuccessful but then enlisted the help of the security agent and eventually they were able to flip the breaker on.
The breakfast was also disappointing; the hard boiled eggs (that I had to shell myself) were completely overcooked, inedible.
Everyone was very nice and I hate to leave a poor review, but it was quite a disappointing stay.

Self

8/10

Excellent

08 Jun 2026

Jennifer

Rooms were super clean, friendly staff, parking is tight, but pretty good and close to the majority of the pubs and restaurants.
Accessibility: stairs to enter from the front, no stairs from the parking garage, toilets are VERY low, elevators smaller side.

Partner

10/10

Exceptional

08 Jun 2026

Quirico

Front desk was very helpful and efficient. The rooms are very clean.

The only drawback is the restriction in indoor parking as due to low ceiling, SUV/trucks more that 6 feet tall cannot be parked underground - however, city parking is available across the street.

The hotel is close to everything - restaurants and tourist attractions!

The continental bento box for breakfast is nicely done and eating area is quite clean and welcoming!

Overall, great experience staying at this hotel!

Partner

8/10

Excellent

06 Jun 2026

Catherine

The location is top at the waterfront and in the center.The room was very large with a nice view and a confortable bed and it was silent.The staff is very friendly and helpful, they helped me purchase the Via Rail ticket.The breakfast is a box with very sweet stuff so the next day I went to another hotel to have a decent breakfast.A part from the breakfast, highly recommended.

Self

10/10

Exceptional

06 Jun 2026

Martin

Great location, great hotel

Friends_and_family Friends

6/10

Pleasant

06 Jun 2026

Byunghoon

Location and breakfast was good.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Nancy

Great location. Parked across the road at the municipal lot but in the end it would have been cheaper and easier to use the hotel parking and pay $25.00.
Staff was very helpful. The boxed breakfast reminded me of Covid days but had a variety and was substantial. We booked a waterfront view and it was nice watching the boats and tour boats. We will return.

Partner

10/10

Exceptional

05 Jun 2026

Marta

Loved the room view of the water! Great bathroom too!Surprised we saw SPIDERS on our ceiling early in the morning over our bed!

Partner

10/10

Exceptional

02 Jun 2026

James

Breakfast was a very nice touch to start the day.

Partner

10/10

Exceptional

31 May 2026

Sophia

The hotel is simple but very clean. Staff is patient, even let us check in earlier. The breakfast buffet was a nice way to start the morning. The location is unbeatable as far as Kingston goes. One of the only hotels in town with decent prices for 2 queen beds. Thank you.

Friends

8/10

Excellent

31 May 2026

Sanja

Room was clean, staff were pleasant, it was nice and quiet and convenient to all waterfront amenities. The only issue was the shad flies at waterfront were terrible (out of control for the hotel obviously) so choose wisely when you book if you plan a stroll down to the waterfront.

8/10

Excellent

28 May 2026

Susan

The hotel is located in a great location. Many coffee shops, stores, and a market on the weekend, all woth in walking distance. Problem we had was checking in. Couldn't find anyone until I asked loudly if we could get help.
Room was very clean and quite large.

Partner

10/10

Exceptional

28 May 2026

Missi

Very convenient location. The staff were lovely and the breakfast boxes were perfect for our group as we had to eat on the road to our next destination. The 3 bed room worked perfectly for our family. We will stay again.

Family

10/10

Exceptional

27 May 2026

Kara

Great stay! They let us watch the Hockey Game in the breakfast room. Staff were excellent.

Friends

8/10

Excellent

26 May 2026

Rachel

Convenient location can walk everywhere

Partner

10/10

Exceptional

22 May 2026

Derek

Great location by the lake. Everything good. Central to restaurants

Partner

10/10

Exceptional

21 May 2026

Liane

Super chambre avec vue sur le lac. Lit très confortable et chambre très propre. La boite déjeuner était parfaite et le cout pour avor un animal de compagnie a 15$ est très abordable. A distance de marche de tout ce que Kinsgston a de mieux a offrir..

Pet

10/10

Exceptional

20 May 2026

Mark

Lovely hotel and location. Only point to say bad was the breakfast was the worst iv ever had in a hotel. A chef stood in his uniform handing out boxed breakfasts of 2 hard boiled eggs, yoghurt, juice, cheese and some apple sauce.
All high in badness. No toast or cereal and nothing cooked. Why the chefs jacket to put 2 eggs in water till they are boiled?

Partner

10/10

Exceptional

19 May 2026

Lei

breakfast is clean and kept in warm,

Family_with_children

10/10

Exceptional

17 May 2026

Cathy

The cute breakfast boxes are nice bonus, staff are friendly and helpful

Family

8/10

Excellent

16 May 2026

Shelley

The breakfast room is big and sunny. Breakfast is a set box, coffee and tea.

Partner

8/10

Excellent

14 May 2026

Alvaro

Great customer service

Family

6/10

Pleasant

12 May 2026

Jane

The breakfast was weird - in a box. There was no choice.

Friends

10/10

Exceptional

10 May 2026

Valeria

The staff are super friendly and always helpful, the rooms are spacious and very comfortable.

Family_with_children

8/10

Excellent

10 May 2026

michael

The breakfast was just ok. The room was very clean and roomy. The 6ft measuring bar for the garage should be made of plastic and not steel. Even though my vehicle is an SUV, it did not clear the bar when leaving due to a bump leaving the garage. It had plenty of room in the garage.

Partner

2/10

Poor

08 May 2026

Bao Lin

rooms we checked in was terrible duty, which was uncomfortable to stay one night there, so we requested for refund without staying, but refused due to paid. Finally we moved to other hotel without refunded, anyway, we wont choose this place any further

2/10

Poor

07 May 2026

Bobbi

Rooms are disgusting. Dirty, smelly, poorly lighten. This hotel is poor kept and poorly managed. One employee was the only saving grace. Polite, compassionate and empathetic. I have not heard back from management. They $260 + a night not sure for what. They need to update their pictures on your website.

Self