Name: Hotel Sarah Nui
Address: Bp 4354 Fare Tony, Papeete, 98713, PF

10/10

Exceptional

19 Jul 2026

Younes

Ideally located, 5-10 min walk from ferry and downtown.
Staff friendly and helpful

8/10

Excellent

19 Jul 2026

Bronwyn

Clean, accessible to downtown and marina.

Self

2/10

Poor

11 Jul 2026

Eileen

This property is dreadful and should not be on ANY booking site. The balcony door did not lock, there are no plugs for cpap machines, etc. The TV did not work. They do not have washcloths. The noise level was HORRENDOUS and unable to sleep at all. Immediately booked another hotel for the remainder of our stay. They would not reimburse us despite the horrid conditions of this property. Of course no pool or restaurant but we knew that in advance. The place should be condemed.

Family

10/10

Exceptional

05 Jul 2026

bruno

very conveniently situated, close to the ferries and downtown Papeete. my flight arrived late night. reservation on Expedia was straightforward.

8/10

Excellent

23 Jun 2026

Bhojmattie

Location was excellent, near cruise port and staff were amazingly helpful.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Canh

the hotel is in a very good location very close to the ferry terminal and very close to the market and it’s 5 minutes walk to the center of Papeete Thanks once again

Partner

10/10

Exceptional

18 Jun 2026

Canh

Sara Nui hotel is in a very good location near to the ferry and the papeete market which is very convenient for us and around the area are safe i look forward to coming back soon thank you Mr Diep

Partner

8/10

Excellent

15 Jun 2026

Alvarez

Overall the hotel is good. The only thing that needs improvement is the parking. Thank you.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

Peter

Ok, location was average

Partner

10/10

Exceptional

12 Jun 2026

Kitty

Room was clean. We had a pleasant stay for two nights

6/10

Pleasant

02 May 2026

Susan

No restaurant, bar, just facilities walking distance to Papeete

10/10

Exceptional

23 Mar 2026

Lisa

Room was spotless

Family

4/10

Poor

12 Mar 2026

Rowena

Pros: Hotel is very close to the ferry station. Staff very pleasant and room was spacious and clean. Cons: Room was very run down. Many items were broken, including fixtures in the bathroom and the television.

Family

4/10

Poor

11 Mar 2026

Stephano

Le lit part dans tout les sens

10/10

Exceptional

11 Mar 2026

David J

Very basic hotel. By American standard, it would rate a 1 star or less. Picture is NOTHING close to what it was. Room was barren. Minimal furniture. Noisy.
I will say that the Check In staff was very helpful and friendly.

Friends_and_family Friends

8/10

Excellent

11 Mar 2026

Lorri

We only needed a room for 1 night. This worked for that. Yes, the hotel is older and a bit weary, but the price was what we wanted to pay and it was close to the cruise dock. I doubt I would stay here for much longer. The bed was hard and supplies were limited. The room was rocket hot when we arrived so much we had to leave while it cooled down. The staff was friendly and accommodating.

Partner

6/10

Pleasant

06 Mar 2026

margery ann

It’s a bit run down and the floors needed swept in the room the were dirty and gritty Kind of pricey for the condition it’s in.

10/10

Exceptional

05 Mar 2026

Shirin

This is the perfect room for a lovely stay downtown. It is not too far from restaurants or the pier. It is a very clean room and the staff are excellent. The hotel itself is a bit run down, but it has a San Francisco charm and the room itself is comfortable.

Self

2/10

Poor

02 Mar 2026

Daniel

Many things, doors etc broken. Not given the room we booked. No bar or good. Old and rundown.

Partner

4/10

Poor

25 Feb 2026

Nadrine

Broken furniture in room. Shower missing one of the doors. All soap dishes were snapped off the walls and holes remained. Bathroom floor was dirty under the vanity and around the parameters of the room. Kitchenette with no dishes, cups, or utensils. No dish soap or dish towels. Linens were poor quality. Pillows smelled musty. The AC was turned off in our room when we got there. It was extremely hot and took several hours to cool. Needless to say, we did not have a comfortable sleep that night.

Partner

8/10

Excellent

24 Feb 2026

Steven

The room was spotless and the staff members were very friendly and helpful.

Family

8/10

Excellent

20 Feb 2026

Susan

Staff extremely courteous and helpful. Hotel located near ferry terminal. Room was clean.

Family

8/10

Excellent

12 Feb 2026

Carol

Older hotel reasonably close to harbor, good value. Food requires a 5-15 minute walk.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Julie

The staff were very courteous and helpful, however when booking it appeared that there was a restaurant and bar, there is not. The hotel itself probably used to be quite nice but it’s run down and in serious need of renovation. It seems clean, but with baseboards falling off it makes it look kind of grungy. It was only one night, and given the relative price, I’d still say it was worth it. The location is convenient.

Leisure Friends

4/10

Poor

01 Feb 2026

Lee

Good location 10 min walk to market
Room was clean but marginal

4/10

Poor

25 Jan 2026

Josh

The room could definitely use an update. Holes being patched in the wall but not finished, the tv had very little options. We don’t understand the shower door because it looks like it was designed not to close all the way, so the floor gets wet. But the most frustrating part was the kitchenette that had nothing included. A sink, but no microwave or dishes, so it was basically useless. The room did have a fridge, working air conditioner, was clean, and the proximity to the airport and town were great.

Leisure Partner

8/10

Excellent

23 Jan 2026

Laurence

The room was dated but quite large. No noise from outside during our night, except for the rain. The bathroom was dated but sufficient for one shower. No liquid soap available except tiny pieces on the lavabo.
It was OK for our last night stay...

Friends_and_family Family

4/10

Poor

20 Jan 2026

ELEANOR

Dated

Leisure

8/10

Excellent

18 Jan 2026

Tuck

Staff, Tea, was wonderful ‼️. But she would NOT replace soap and hand drying towels in your main bathroom?! Room was nice as was cleanliness and towels. Keep getting knocked off internet and almost had to beg for more coffee. But we did enjoy our stay. Wish we could have checked in a bit earlier!

4/10

Poor

18 Jan 2026

Larry

Just a bad start. 4 couples booked in went to the rooms and had to go back because the power was off in the room. They needed an extra card to start power in the room.

Leisure Friends

2/10

Poor

16 Jan 2026

Cheri

The room was dirty, stained sheets, mold in bathroom and shower. Sloping and sinking floors. Would never book again.
Employees were helpful and nice.

Leisure Self

4/10

Poor

09 Jan 2026

Diogo

The hotel and the furniture in the room is pretty and staff is not really welcoming. Our experience was not good.

2/10

Poor

08 Jan 2026

Stephen

I left property and did not check in. No AC. Broken toilets. Hostile front desk staff. I did not feel safe here. Requested refund on hold for 4 hours with Expedia. Terrible experience

Self

6/10

Pleasant

01 Jan 2026

Sara

Room was ok, some of the floor boards were loose and the shower head was leaking out the side. Great water pressure though

Business

8/10

Excellent

29 Dec 2025

William

Helpful & friendly staff and convenient location.

10/10

Exceptional

29 Dec 2025

Douglas

Very convenient for overnight say after early morning delayed arrival. Check in was fast and easy, the room was clean, quiet and air conditioned. Staff were very pleasant and friendly.

Self

8/10

Excellent

26 Dec 2025

Dwayne

Clean room, staff

Leisure Self

6/10

Pleasant

21 Dec 2025

Sue

Smelly room, but friendly staff.

10/10

Exceptional

20 Dec 2025

Lucille

Everything clean room, staff is outstanding

Leisure Self

8/10

Excellent

15 Dec 2025

RAUL

no breakfast for us; AC was fine, large room, comfortable, convenient parking

Leisure Family

4/10

Poor

08 Dec 2025

Tan Eng

The staff was friendly and helpful. The room's condition was poor.

Business

10/10

Exceptional

08 Dec 2025

Lia

It was clean staff very nice location very central.

Leisure Family

8/10

Excellent

29 Nov 2025

Monique

Very clean, nice staff.

Self

8/10

Excellent

25 Nov 2025

Adam

It was a work in progress when I visited, I met with manager and she was lovely and accommodating, I'm sure by the time I visit again the place with be completely renovated. Cheers

Leisure

8/10

Excellent

22 Nov 2025

Gary

The room was large and had a walk-in shower. The hotel is a little dated, but clean. The staff was very helpful. It is a 10-15 minute walk to the ferry terminal and the waterfront.

Leisure Self

8/10

Excellent

16 Nov 2025

Alison

Very friendly staff, clean room, simple but nice breakfast. Convenient walk to downtown market and ferry.

Leisure Partner

4/10

Poor

15 Nov 2025

Olivier

Le fait d'être l'un des hôtels les moins chers de Papeete a du mal à justifier

Business

8/10

Excellent

06 Nov 2025

Gilbert

This hotel is a great value though a bit of a hike to CBD Papeete

Self

2/10

Poor

05 Nov 2025

Peter

This is an old hotel that has not been well maintained and is in more of an industrial area. Bedding covers were not clean and the room felt generally grubby.

Leisure Partner

8/10

Excellent

05 Nov 2025

Branko

Great staff working.

2/10

Poor

04 Nov 2025

kathy

The room was ok but the pillows were so hard. The noise outside was so loud we couldn’t sleep at all. The hotel needs to be updated on the outside with paint and new floors.

Leisure Partner

2/10

Poor

01 Nov 2025

Mehrtash

Extremely bad. Worse than a motel.

Leisure Family

8/10

Excellent

30 Oct 2025

Uggi

Good value for money . Clean rooms
Recommendable

Self

10/10

Exceptional

29 Oct 2025

Irene

There was no breakfast but they have a refrigerator and coffee and tea pot in the room. Staff was friendly and helpful. Rooms are clean. Air conditioning is great!

Leisure Self

8/10

Excellent

27 Oct 2025

Sandy

The towels and the bed cover are old and not in condition to serve again

Leisure Self

8/10

Excellent

25 Oct 2025

Rhonda

No ice

10/10

Exceptional

17 Oct 2025

Irene

There was no breakfast option at this time. The room was comfortable. Staff were very friendly and helpful.

Leisure Self

8/10

Excellent

15 Oct 2025

Andres

Close to marketplace and pearl shops

Leisure Family

6/10

Pleasant

14 Oct 2025

Dawn

One night in Pape’ete

We chose this hotel for a one night stay after a cruise. It was a “budget” hotel close to the wharf. We had a room where the AC was broken, and they moved us to a new room right away. The breakfast was nice and served very efficiently by great Tahitian staff.
Not a bad place to stay for one night.

Partner

8/10

Excellent

14 Oct 2025

Branko

Clean and quite hotel.

Partner

4/10

Poor

14 Oct 2025

YANG

NA

4/10

Poor

14 Oct 2025

Angela

Unfortunately the room i paid for with a queen bed was not given. The hotel attendant who greeted us on the 20th of October said we had to pay more even though i paid initially upon booking. He was not helpful, he put us in a room by the emergency staircase where the staff would stand outside a look into our room especially at night. The lock on the window in our room was broken making it easy for someone to gain access. The room shower and sink were damaged. What was meant to be an amazing bitthday trip turned into a big disappointment. The bed sheets were not changed at all, the smell on the sheets initially was stale and lipstick marks were visable on the pillow cases. I was very upset that our room was changed and my initial room at booking was not given. Strange men and women kept standing on the emergency staircase looking in which made us feel very unsafe and hotel staff were disinterested in all our dealings.

Leisure Family

10/10

Exceptional

09 Oct 2025

michel

Room was boiling hot when we checked in, took 3 hours for the AC to cool down the room.
No cold water to drink, no ice.

Business_and_leisure Partner

6/10

Pleasant

08 Oct 2025

Sarah

Staff friendly and helpful. Although it was only on the last morning that I got a clear answer about the breakfast availability.
Convenient location but not a great area. Luckily we had a room with a good view but the room itself was shabby, paint marked and peeling, floorboards loose and floor slopped. Shower didn't have hot water consistently. Wifi consistent and bed comfy. Is definitely a place to only spend a night or two before further travel.

10/10

Exceptional

03 Oct 2025

Gaylen

NA don’t know

Leisure Partner

6/10

Pleasant

02 Oct 2025

Michelle

Location is 10 min walk to downtown Papeete. Rooms are a bit dated but clean and staff is welcoming. We only stayed the one night but it's within walking distance to Hotel Kontiki which has a restaurant and across the street is a store that sells individual drinks and snacks as well as supplies in bulk. Short walking distance to the wharf.

Partner

6/10

Pleasant

28 Sep 2025

Michel

Could be better…

Overall, stay was good, but the room we got didn’t look at all like the picture on the website, or on our reservation document. Dated, very little sitting room, breakfast buffet with limited choice and overpriced.

Partner

4/10

Poor

27 Sep 2025

Nicolaas

Not worth the couple of dollars of savings.

Leisure Partner

4/10

Poor

27 Sep 2025

chasity

I just needed a place to sleep before heading to Moorea. Couldn't even do that. The loudest!!! Hotel i have ever stayed in. Its extremely worn down. I gave it 2 stars for the great hot water and pressure. There was music and motorcycles blasting all night!!

Leisure Self

8/10

Excellent

25 Sep 2025

Larry

All good, clean well located good value

Leisure Partner

8/10

Excellent

25 Sep 2025

Harley

Hotel was fine. Stayed here on a late flight out. Had a/c was clean. Ok place for the price. Ate at the roulotte around the corner. It was very good

Leisure Partner

8/10

Excellent

23 Sep 2025

Vicki

Honest Review

The hotel has a nice reception but the rooms are quite dated, staff were friendly and helpful with storing our bags after checkout. The bed was comfortable with clean sheets and towels, only the shower could have been a bit cleaner as the tiles/grout needed a good clean.

Partner

2/10

Poor

22 Sep 2025

Veronica

room was dirty. sheets on bed were so rough. could hear street noise.

Leisure Family

6/10

Pleasant

20 Sep 2025

Eileen

There was nothing around the hotel.and nothing to do there. The hotel needed an update. Our balcony was restricted with the large air-conditioning units. However, our room was large with a sink, and kept very tidy with replaced toiletries and water. The staff were so friendly, kind, and helpful, which made so much difference to our stay.

Leisure Partner

8/10

Excellent

19 Sep 2025

Dorothy

Property was perfect for our needs. Great location & convenient. Room was huge but could use some updating. Staff was delightful

Leisure Family

10/10

Exceptional

19 Sep 2025

John

Easy access to cruise terminal and airport

The staff was friendly and professional. They were helpful with restaurants selection for the area as well as booking taxi for airport transfer. The hotel is a bit dated. However, it is a great place to stay for pre cruise or pro cruise stay since it is only a short distance from the cruise port and the airport.

Partner

2/10

Poor

18 Sep 2025

Javier

The room specifically the Bathroom broken toilet paper holder, the shower not working and the floors are squeaking. The rooms are not properly maintained

Leisure Partner

8/10

Excellent

18 Sep 2025

Grant

Pre cruise stay

Convent location, good value

Partner

10/10

Exceptional

14 Sep 2025

Harry

The hotel staff were extremely helpful and friendly. The facility is older but the rooms are large and adequate. The airconditioning and draperies (completely dark) were excellent. Very clean floors, white linens, bathroom. This was perfect for my needs. However, the location is on the edge of the port/tourist area of Papeete so it's a 10 minute walk to the central area for shops and eateries. There was no balcony or swimming pool which are not expected at this price point.

Leisure Self

8/10

Excellent

14 Sep 2025

Lavern

Room clean no wash cloths

Leisure Family

10/10

Exceptional

06 Sep 2025

Linda

Rooster crowing since 1:30 a.m. Hard to control for the hotel!

6/10

Pleasant

30 Aug 2025

David

Good choice if you don't need a pool!

Kind of near town, functional if you dont need a pool. Felt safe. Had a skinny little balcony which came in handy drying out dive equipment. Beautiful sunset view. Very comfortable for us. Affordable,

Partner

2/10

Poor

29 Aug 2025

Tania

Awful horrible place and so didn’t go back for the second night planned at the end of our stay.

Leisure Partner

2/10

Poor

29 Aug 2025

Tania

Rude, unhelpful staff. Rooms the most austere and run down, no amenities to speak. Do not go there!!

Leisure Family

2/10

Poor

25 Aug 2025

Grace

Generally not appealing, bed is poor quality, some noise that was unexplainable. Went there from airport late at night, slept for 6 hours to catch the ferry the next morning to Moorea. Area feels dumpy and unsafe. Conveniently located close to ferry terminal.

4/10

Poor

24 Aug 2025

Greg

All right for over night close to port

10/10

Exceptional

23 Aug 2025

Jeff’s

A nice place to stay overnight on your way to a neighboring island. Older property but very clean and super nice staff. Located close to the ferry.

Leisure Friends

2/10

Poor

23 Aug 2025

Pradeep

It not what it shows in the picture. The female staffs were polite but the Male staff knocked door like a police coming to arrest.

10/10

Exceptional

18 Aug 2025

Pavel

It was fine for a one night stay but the property is in rough shape

Leisure Family

8/10

Excellent

17 Aug 2025

michael

Good value and proximity for cruise ship port in Papeete

Leisure Family

6/10

Pleasant

13 Aug 2025

Carina

Not the most comfortable choice due to area it is in. Being an old hospital converted into accomodation makes it a bit spooky. The room albeit clean was full of stains and holes on the walls plus the bed was not very comfortable. Staff were very nice and helpful on check in and booked a taxi for us.

Leisure Partner

8/10

Excellent

13 Aug 2025

Troy

This hotel is old but its managed well and clean. Its bit distant from city center within walking distance. Its completely safe area.

Business_and_leisure Friends

4/10

Poor

07 Aug 2025

Elizabeth

We booked this hotel for the proximity to the port for our cruise. The floors were noisy. Our bathroom had one shower door that covered a quarter of the distance. Breakfast was limited but good. My bed was so comfy, but the other one in the room was not.

Leisure Family

8/10

Excellent

07 Aug 2025

CHAVEY

Très bonne expérience.

Personnel très agréable et très accueillant, mon séjour fut très agréable même si cela ne fut que pour une seule nuit.

Partner

10/10

Exceptional

04 Aug 2025

Trish

Extra towels particularly hand towels would be nice. There were two bath towels only.

4/10

Poor

01 Aug 2025

cameron

over priced for a worn out hotel. the staff where very good.

Leisure Self

8/10

Excellent

27 Jul 2025

Troy

Its old hotel. Its location is ok. The room is clean. Plus friendly staff. I notice there is no smoke alarm at the hotel.

Friends

4/10

Poor

24 Jul 2025

Scott

Nothing special. Fine for a 1 night stay. No phone in the room, toilet wouldn't stop running, random lamps with dirty lampshades, pillows uncomfortable. Felt like the room was like staying in a boat. If you are on holiday for a while, don't stay here.

Leisure Family

4/10

Poor

22 Jul 2025

Juan

While the hotel is a good location close to ferry port, market, restaurants, etc it’s still very dated and not the cleanest. Only stayed one night after a late flight coming then early flight leaving the next day

Leisure Partner

8/10

Excellent

13 Jul 2025

Annette

room was good and quiet but floor needed a wash - our sox were dirty walking round.
Also room very dark and only had two bedside lamps and one light by door. Definitely needs a lamp in room as could hardly see anything in room such as going through suitcase after dark. Staying in a different room last visit there was a lamp.
Would stay there again but would make sure a lamp was in room.

Leisure Partner