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Ironwood Hotel

Tacloban · Philippines

Burgos Street corner Juan Luna StreetView location

8.6/10Excellent113 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.2/109.2
Condition8.6/108.6
Neighborhood8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ironwood Hotel

Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.

Grab a bite at FireGrass Tavern, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

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Distances are displayed to the nearest 0. 1 mile and kilometer. Balyuan Amphitheatre - 0. 6 km / 0. 4 mi- CAP Building - 0. 7 km / 0. 4 mi- Tacloban City Hall - 0. 8 km / 0. 5 mi- Madonna of Japan - 0.

8 km / 0. 5 mi- Stations of the Cross - 1. 5 km / 0. 9 mi- Tacloban City Convention Center - 2. 3 km / 1. 4 mi- Robinsons Place Tacloban - 4. 1 km / 2. 5 mi- Leyte Landing Memorial - 8. 5 km / 5.

3 mi- San Juanico Bridge - 12. 1 km / 7. 5 mi. The nearest major airport is Tacloban (TAC-Daniel Z. Romualdez) - 7. 9 km / 4.

9 mi A stay at Ironwood Hotel places you in the heart of Tacloban, within a 10-minute walk of Balyuan Amphitheatre and CAP Building. This hotel is 0. 7 mi (1. 2 km) from Tacloban City Hall and 0. 9 mi (1. 5 km) from Madonna of Japan.

A stay at Ironwood Hotel places you in the heart of Tacloban, within a 10-minute walk of Balyuan Amphitheatre and CAP Building. This hotel is 0.4 mi (0.7 km) from Santo Niño Shrine and Heritage Museum and 0.7 mi (1.2 km) from Tacloban City Hall.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 498 for adults and PHP 348 for children
    • Airport shuttle fee: PHP 400 per vehicle (one-way, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: PHP 1350.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Balyuan Amphitheatre 0.6 km / 0.4 mi
CAP Building 0.7 km / 0.4 mi
Santo Niño Shrine and Heritage Museum 0.7 km / 0.4 mi
Tacloban City Hall 0.8 km / 0.5 mi
Stations of the Cross 1.5 km / 0.9 mi
Leyte Provincial Capitol 1.7 km / 1.1 mi
Tacloban City Convention Center 2.3 km / 1.4 mi
M/M Eva Jocelyn Shrine 2.3 km / 1.4 mi
Robinsons Place Tacloban 4.1 km / 2.5 mi
Leyte Landing Memorial 8.5 km / 5.3 mi
Palo Cathedral 10 km / 6.2 mi
San Juanico Bridge 12.1 km / 7.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 20
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
Show 24 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • GardenExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room: 2
  • Business centre
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Ironwood Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Ironwood Hotel

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ROOM WITHOUT WINDOWTWIN • ROOM WITHOUT WINDOWTWN.NW

    Photos are not available for this room type.

    Ironwood Hotel

    TWIN ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Ironwood Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODEDBL.IN-QN

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE INNER-QUEEN SIZE -VUODE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNERTWIN • INNERTWN.IN

    Photos are not available for this room type.

    Ironwood Hotel

    TWIN INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEWDBL.CV-PI

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Ironwood Hotel

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ironwood Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEW TWO BEDSSINGLE • CITY VIEW TWO BEDSSGL.2B-CV

    Photos are not available for this room type.

    Ironwood Hotel

    SINGLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Ironwood Hotel

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Ironwood Hotel

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Ironwood Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Ironwood Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Ironwood Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ironwood Hotel

8.6
Excellent
113 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.6 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
01 Apr 2026
Allan
Clean rooms, excellent breakfast buffet, good dinner options on-site as well as coffee and cheesecake restaurant there in the lobby. Super friendly staff too. Will be back.
Family
4/10
Poor
18 Mar 2026
Stephen
Staff was very … well, rude. The front desk at least. Room service was laughable, no knife with pork chops, had to request our drinks 3 times ( for water ). Food was so poorly prepared. Just bad. Fish was soggy and old tasting. Pork chops were the driest meat I have ever been served. Judging by the Luke warm temp, I would guess they were in a chafing dish precooked Just Terrible. Most extensive check in process including an eight part waiver of liability. It was prepaid through Expedia an we got in late. I could go on but why bother. They will not care.
Partner
10/10
Exceptional
30 Jan 2026
William
One of the best hotels anywhere period!
Business Self
10/10
Exceptional
03 Jan 2026
John
A beautiful little hotel.
For breakfast, they made better-than-average eggs and the French Toast was awesome! Small but good buffet. They keep your water glasses full - a big plus in my book.
Leisure Partner
10/10
Exceptional
02 Jan 2026
Rachel
Staff is friendly, we enjoyed the onsite dining and the room is well designed as well,
Leisure Self
10/10
Exceptional
15 Dec 2025
Jeffrey
Nice clean hotel. Great for late flight layovers or early morning departures.
Leisure Family
8/10
Excellent
10 Dec 2025
Ted
The hotel was modern and clean. Both restaurants were very good. Ruth at the front desk was very helpful and Chester made an excellent cafe mocha. We did not care for the restroom. The only place to hang your towel was inside the shower, no hooks, nowhere to place toiletries, no counter space around the sink.
Leisure Partner
2/10
Poor
10 Nov 2025
James
No, I called them to cancel and move the dates due to major typhoon here in Leyte and beyond. They would not bend with me nor with the Expedia representative. Thus I lost out on the money. They knew the typhoon was a catastrophe.
Leisure Family
10/10
Exceptional
01 Nov 2025
Brenda
Staff was very helpful from the front desk to the restaurant and housekeeping department. Mervyn, Angelyn and Hannah were the best.
Partner
10/10
Exceptional
04 Sep 2025
Ambert

Jen

Great
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
Emerita
It’s very crowded
Business_and_leisure Family
8/10
Excellent
16 Jun 2025
Michael
Was nice and modern
Leisure Partner
10/10
Exceptional
24 Mar 2025
Cleve
Other than the unannounced construction that’s causing a bit of noise in the morning, had a good time staying in this hotel. Staff are helpful, room is great. I had a spacious and pleasantly decorated one.
Business
10/10
Exceptional
16 Mar 2025
Verified traveler
Always the best
10/10
Exceptional
01 Mar 2025
Peter
Staff were very helpful
10/10
Exceptional
15 Feb 2025
Christopher
The room decor is very welcoming and relaxing
Leisure Family
10/10
Exceptional
27 Jan 2025
Verified traveler
Comfortable, friendly, clean and and great restaurants. Staff is the best. Alway accomafating.
Business_and_leisure Family
10/10
Exceptional
27 Jan 2025
Verified traveler
Not one thing bad could I say about this place. My only go to when I’m tacloban. I am currently in a luxury hotel in Manila for the week and it doesn’t even come close to the way I feel when at the ironwood.
Business_and_leisure Family
10/10
Exceptional
27 Jan 2025
Verified traveler
I love this place and have stayed there numerous times in the last 3 years when I am in Tacloban. I will not book anywhere else. Of course I know every experience is different depending on the person but, I know every time I am there I am treated with smiles and respect. They even greet me by my first name and also ask about my family when I am not traveling with them.
Business_and_leisure Family
10/10
Exceptional
22 Jan 2025
Ryan
Great modern hotel in downtown Tacloban. Probably more on the business traveler friendly spectrum. We still really enjoyed the hotel is so clean and modern. Fantastic breakfast. The staff are world class service. Few hotels are at this level. Do not miss out on experiencing this place
Leisure Partner
8/10
Excellent
10 Jan 2025
Judith
Ok
10/10
Exceptional
07 Jan 2025
Patrick
The staff are amazing. Very attentive.
Leisure Partner
10/10
Exceptional
05 Jan 2025
Patrick
Since they renovated the property, I think the property is the best one in Tacloban. I would love them give them the absolute best review ever, because the rooms are really amazing and the staff is really amazing. There are two issues that they really need to work on. The restaurant did not have many of the items on the menu. They had no pizzas, they had no sandwiches. Some of the drinks we wanted they didn’t have. The dining experience was annoying although the dining staff are very, very nice.

The other issue is their Wi-Fi. The Wi-Fi is basically worthless. I used up my international plan on my phone every five days which got very expensive. Their Wi-Fi pretty much provides no Internet almost all the time.

Again, the staff really is helpful, they’re the best people I’ve been countered in the Philippines. It’s unfortunate that they’re just a couple of areas that really need work in that hotel. Hopefully, The owner will step up and figure these things out.
Leisure Partner
10/10
Exceptional
13 Dec 2024
Nathan
Very friendly staff
Leisure
6/10
Pleasant
21 Oct 2024
Jay
There was a sewer, gas odor in the room and also in the adjacent room that my friends were staying with. I’m not sure if this was due to the construction, but it really made kind of for an unpleasant stay.
Leisure Partner
10/10
Exceptional
12 Jun 2024
anthony robert
Exceptional hotel and it’s based in Tocloban . A global quailty 4 star hotel in a small town .
Leisure
10/10
Exceptional
10 Jun 2024
Jason
The hotel and staff were great. The are around the hotel is dirty and run down. Not the hotels fault, but that is what it is.
Leisure Partner
6/10
Pleasant
13 Mar 2024
Jennifer
Near the airport, restaurants, laundry service, and spa. It was smelly to the hallway of the 2nd floor as our room located near the common garbage bin next to the stairways, the main door created loud noise when it closed. We received the room with stinky pillow case and stains on it. We noticed staff by the stairs gossiping as if not working. The room was not big enough and the breakfast provided was limited and not convenient for individual with allergies as they have only limited serving spoon for desserts that created cross contamination. Plus parking space was limited and near pavement where guard was sitting next to staff exit door.
Business_and_leisure Family_with_children
10/10
Exceptional
15 Feb 2024
Peter
A surprise to find a lovely hotel there. There was a Valentines dinner with a large buffet an a free cocktail.
The room was large and the bed comfortable. The bathroom was fine. Strong hot water.
The breakfast was filipino with your choice of eggs.
5th floor bat and snscks great
Leisure Self
10/10
Exceptional
10 Feb 2024
Chad
Very convenient, we stayed in one of the suites and it was lovely for two nights. The fifth floor Leaf Lounge was an excellent Thai restaurant, and morning breakfasts were very good.
Leisure Partner
10/10
Exceptional
21 Jan 2024
Glenn
Everything about Ironwood was outstanding: Clean room; comfortable beds; strong working shower; quick response when we asked for something.

The only thing to improve would be to make the wifi stronger. Currently they are remodeling the 3rd floor. That cannot be a negative because it simply means improving the property and this will pass.

Highly recommend it
Business
10/10
Exceptional
26 Nov 2023
Michael
Presidential suite was very nice and food selection is great, would stay again
Leisure
4/10
Poor
10 Nov 2023
Melissa
The hotel and its furnishings look pretty old. There was a big roach in my room. Service is very slow. Before you can check out, they have to send someone to your room to check on the condition. This takes a long time and is inconvenient when rushing to your next destination. l would only recommend this hotel for 1 or 2 night stays.
Business
8/10
Excellent
13 Sep 2023
Ronald
Overall good
Leisure Self
10/10
Exceptional
02 Sep 2023
Jim
I decided to stay a second night here at Ironwood Hotel. I enjoyed my experience. The air con, cleanliness and staff are outstanding. I ate at the Firegrass Tavern (Lobby Restaurant) again. I ordered the Korean Sweet & Sour Pork (see photo) and it was terrific! When I come back to Tacloban city in Leyte, Philippines I will be staying at the Ironwood Hotel.
Leisure Self
6/10
Pleasant
23 Jan 2023
Patrick
Seems overrated. Air conditing was poor for 2 days. First guy came to repair - he looked at it and said he would be back. After about 8 hours of no return, I called again and a different guy came. He pulled out the AC filter which looked a year old. That fixed the AC problem. Bathroom is small. Our queen room was 2 twin beds pushed together. Bedroom not the cleanest. The food in the restaurant was not good. I ordered a hamburger and it was weird meat. We ordered Calamari for room service and it was served cold. After calling it in, he took it back and microwaved it. I was not going for that. I asked for a new other - taste was awful. We had several other meals from the Firewood restaurnat that we mediocre.
Partner
8/10
Excellent
28 Nov 2022
Voytek
Shuttle bus very convenient .Staff very attentive.
Leisure Partner
2/10
Poor
23 Aug 2022
James
Terrible conditions. Hotel room expensive given very small space, no window, 3 calls about TV not working, toilet seat broken, extremely small bathroom, no hot water. Staff nice but that is about it for anything positive.
Leisure Partner
8/10
Excellent
08 Aug 2022
Angelo
This Hotel was clean, tidy, friendly & central to Tacloban. There are 4 different sized rooms available on each floor. Choice is based on price which was reasonable. We chose the second smallest size for 2 guests, & found that the only thing that was too small was the bathroom with limited space for all normal amenities. Otherwise, a good room for short stays. Breakfast was included in the price & was quite good. We recommend this Hotel for good value.
Business Partner
10/10
Exceptional
03 Jun 2022
Gordon
Everything was great
Business_and_leisure Family
10/10
Exceptional
14 Mar 2022
Lowell

The food makes us come back to this hotel!

Always a great stay. Now if only the Ironwood people will reply timely, everything would have been perfect. :) Would take them hours to reply via SMS, PMs, and email which can be quite annoying.
Partner
10/10
Exceptional
01 Jan 2022
Renzy
Highly Recommended!
Leisure Family
8/10
Excellent
26 Nov 2021
Reginald
The hotel is nice, free breakfast is good. The shower prossurw is low, but manageable. The aircon in our room don’t get that cold.
Leisure Partner
10/10
Exceptional
22 Nov 2021
David

Nice Hotel

All good
Business
10/10
Exceptional
04 Sep 2021
Wella Love

Very nice hotel!

A modern but affordable hotel.
Friends_and_family Family
8/10
Excellent
21 Feb 2021
Verified traveler
Nice hotel,love during our stay we're comfortable and safe,its near in Sto.Nino Church
Leisure Family_with_children
4/10
Poor
10 Jan 2020
Verified traveler
Poor management and support from front desk detracted from the hotel - avoid
Leisure Self
10/10
Exceptional
22 Dec 2019
Christian
Fantastic hotel in the heart of Tacloban
Self
8/10
Excellent
18 Dec 2019
Wade

Comfortable!!

The room was kind of small and it had no windows. This was good and bad as i like to sleep late. No need for blackout curtains but i could never tell if it was morning or night. The bed and linens were very nice. There is a food court right across the street that was open every night with entertainment. I ate most of my dinners there. The free breakfast had a small menu but very tasty. On certain mornings, there is a small breakfast buffet. I like that the eggs are cooked on order instead of precooked. All in all, a very comfortable stay.
Self
10/10
Exceptional
16 Dec 2019
Xyz
My fiance'e stayed here so i can't say for sure, but i know she was happy with the hotel stay
Friends_and_family Family

Location & surroundings

Ironwood Hotel
Burgos Street corner Juan Luna Street, Tacloban City, Philippines

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Ironwood Hotel

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