Ironwood Hotel

10/10

Exceptional

30 Jan 2026

William

One of the best hotels anywhere period!

Business Self

10/10

Exceptional

03 Jan 2026

John

A beautiful little hotel.
For breakfast, they made better-than-average eggs and the French Toast was awesome! Small but good buffet. They keep your water glasses full - a big plus in my book.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Rachel

Staff is friendly, we enjoyed the onsite dining and the room is well designed as well,

Leisure Self

10/10

Exceptional

15 Dec 2025

Jeffrey

Nice clean hotel. Great for late flight layovers or early morning departures.

Leisure Family

8/10

Excellent

10 Dec 2025

Ted

The hotel was modern and clean. Both restaurants were very good. Ruth at the front desk was very helpful and Chester made an excellent cafe mocha. We did not care for the restroom. The only place to hang your towel was inside the shower, no hooks, nowhere to place toiletries, no counter space around the sink.

Leisure Partner

2/10

Poor

10 Nov 2025

James

No, I called them to cancel and move the dates due to major typhoon here in Leyte and beyond. They would not bend with me nor with the Expedia representative. Thus I lost out on the money. They knew the typhoon was a catastrophe.

Leisure Family

10/10

Exceptional

01 Nov 2025

Brenda

Staff was very helpful from the front desk to the restaurant and housekeeping department. Mervyn, Angelyn and Hannah were the best.

Partner

10/10

Exceptional

04 Sep 2025

Ambert

Jen

Great

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Emerita

It’s very crowded

Business_and_leisure Family

8/10

Excellent

16 Jun 2025

Michael

Was nice and modern

Leisure Partner

10/10

Exceptional

24 Mar 2025

Cleve

Other than the unannounced construction that’s causing a bit of noise in the morning, had a good time staying in this hotel. Staff are helpful, room is great. I had a spacious and pleasantly decorated one.

Business

10/10

Exceptional

16 Mar 2025

Verified traveler

Always the best

10/10

Exceptional

01 Mar 2025

Peter

Staff were very helpful

10/10

Exceptional

15 Feb 2025

Christopher

The room decor is very welcoming and relaxing

Leisure Family

10/10

Exceptional

27 Jan 2025

Verified traveler

Comfortable, friendly, clean and and great restaurants. Staff is the best. Alway accomafating.

Business_and_leisure Family

10/10

Exceptional

27 Jan 2025

Verified traveler

Not one thing bad could I say about this place. My only go to when I’m tacloban. I am currently in a luxury hotel in Manila for the week and it doesn’t even come close to the way I feel when at the ironwood.

Business_and_leisure Family

10/10

Exceptional

27 Jan 2025

Verified traveler

I love this place and have stayed there numerous times in the last 3 years when I am in Tacloban. I will not book anywhere else. Of course I know every experience is different depending on the person but, I know every time I am there I am treated with smiles and respect. They even greet me by my first name and also ask about my family when I am not traveling with them.

Business_and_leisure Family

10/10

Exceptional

22 Jan 2025

Ryan

Great modern hotel in downtown Tacloban. Probably more on the business traveler friendly spectrum. We still really enjoyed the hotel is so clean and modern. Fantastic breakfast. The staff are world class service. Few hotels are at this level. Do not miss out on experiencing this place

Leisure Partner

8/10

Excellent

10 Jan 2025

Judith

Ok

10/10

Exceptional

07 Jan 2025

Patrick

The staff are amazing. Very attentive.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Patrick

Since they renovated the property, I think the property is the best one in Tacloban. I would love them give them the absolute best review ever, because the rooms are really amazing and the staff is really amazing. There are two issues that they really need to work on. The restaurant did not have many of the items on the menu. They had no pizzas, they had no sandwiches. Some of the drinks we wanted they didn’t have. The dining experience was annoying although the dining staff are very, very nice.

The other issue is their Wi-Fi. The Wi-Fi is basically worthless. I used up my international plan on my phone every five days which got very expensive. Their Wi-Fi pretty much provides no Internet almost all the time.

Again, the staff really is helpful, they’re the best people I’ve been countered in the Philippines. It’s unfortunate that they’re just a couple of areas that really need work in that hotel. Hopefully, The owner will step up and figure these things out.

Leisure Partner

10/10

Exceptional

13 Dec 2024

Nathan

Very friendly staff

Leisure

6/10

Pleasant

21 Oct 2024

Jay

There was a sewer, gas odor in the room and also in the adjacent room that my friends were staying with. I’m not sure if this was due to the construction, but it really made kind of for an unpleasant stay.

Leisure Partner

10/10

Exceptional

12 Jun 2024

anthony robert

Exceptional hotel and it’s based in Tocloban . A global quailty 4 star hotel in a small town .

Leisure

10/10

Exceptional

10 Jun 2024

Jason

The hotel and staff were great. The are around the hotel is dirty and run down. Not the hotels fault, but that is what it is.

Leisure Partner

6/10

Pleasant

13 Mar 2024

Jennifer

Near the airport, restaurants, laundry service, and spa. It was smelly to the hallway of the 2nd floor as our room located near the common garbage bin next to the stairways, the main door created loud noise when it closed. We received the room with stinky pillow case and stains on it. We noticed staff by the stairs gossiping as if not working. The room was not big enough and the breakfast provided was limited and not convenient for individual with allergies as they have only limited serving spoon for desserts that created cross contamination. Plus parking space was limited and near pavement where guard was sitting next to staff exit door.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Feb 2024

Peter

A surprise to find a lovely hotel there. There was a Valentines dinner with a large buffet an a free cocktail.
The room was large and the bed comfortable. The bathroom was fine. Strong hot water.
The breakfast was filipino with your choice of eggs.
5th floor bat and snscks great

Leisure Self

10/10

Exceptional

10 Feb 2024

Chad

Very convenient, we stayed in one of the suites and it was lovely for two nights. The fifth floor Leaf Lounge was an excellent Thai restaurant, and morning breakfasts were very good.

Leisure Partner

10/10

Exceptional

21 Jan 2024

Glenn

Everything about Ironwood was outstanding: Clean room; comfortable beds; strong working shower; quick response when we asked for something.

The only thing to improve would be to make the wifi stronger. Currently they are remodeling the 3rd floor. That cannot be a negative because it simply means improving the property and this will pass.

Highly recommend it

Business

10/10

Exceptional

26 Nov 2023

Michael

Presidential suite was very nice and food selection is great, would stay again

Leisure

4/10

Poor

10 Nov 2023

Melissa

The hotel and its furnishings look pretty old. There was a big roach in my room. Service is very slow. Before you can check out, they have to send someone to your room to check on the condition. This takes a long time and is inconvenient when rushing to your next destination. l would only recommend this hotel for 1 or 2 night stays.

Business

8/10

Excellent

13 Sep 2023

Ronald

Overall good

Leisure Self

10/10

Exceptional

02 Sep 2023

Jim

I decided to stay a second night here at Ironwood Hotel. I enjoyed my experience. The air con, cleanliness and staff are outstanding. I ate at the Firegrass Tavern (Lobby Restaurant) again. I ordered the Korean Sweet & Sour Pork (see photo) and it was terrific! When I come back to Tacloban city in Leyte, Philippines I will be staying at the Ironwood Hotel.

Leisure Self

6/10

Pleasant

23 Jan 2023

Patrick

Seems overrated. Air conditing was poor for 2 days. First guy came to repair - he looked at it and said he would be back. After about 8 hours of no return, I called again and a different guy came. He pulled out the AC filter which looked a year old. That fixed the AC problem. Bathroom is small. Our queen room was 2 twin beds pushed together. Bedroom not the cleanest. The food in the restaurant was not good. I ordered a hamburger and it was weird meat. We ordered Calamari for room service and it was served cold. After calling it in, he took it back and microwaved it. I was not going for that. I asked for a new other - taste was awful. We had several other meals from the Firewood restaurnat that we mediocre.

Partner

8/10

Excellent

28 Nov 2022

Voytek

Shuttle bus very convenient .Staff very attentive.

Leisure Partner

2/10

Poor

23 Aug 2022

James

Terrible conditions. Hotel room expensive given very small space, no window, 3 calls about TV not working, toilet seat broken, extremely small bathroom, no hot water. Staff nice but that is about it for anything positive.

Leisure Partner

8/10

Excellent

08 Aug 2022

Angelo

This Hotel was clean, tidy, friendly & central to Tacloban. There are 4 different sized rooms available on each floor. Choice is based on price which was reasonable. We chose the second smallest size for 2 guests, & found that the only thing that was too small was the bathroom with limited space for all normal amenities. Otherwise, a good room for short stays. Breakfast was included in the price & was quite good. We recommend this Hotel for good value.

Business Partner

10/10

Exceptional

03 Jun 2022

Gordon

Everything was great

Business_and_leisure Family

10/10

Exceptional

14 Mar 2022

Lowell

The food makes us come back to this hotel!

Always a great stay. Now if only the Ironwood people will reply timely, everything would have been perfect. :) Would take them hours to reply via SMS, PMs, and email which can be quite annoying.

Partner

10/10

Exceptional

01 Jan 2022

Renzy

Highly Recommended!

Leisure Family

8/10

Excellent

26 Nov 2021

Reginald

The hotel is nice, free breakfast is good. The shower prossurw is low, but manageable. The aircon in our room don’t get that cold.

Leisure Partner

10/10

Exceptional

22 Nov 2021

David

Nice Hotel

All good

Business

10/10

Exceptional

04 Sep 2021

Wella Love

Very nice hotel!

A modern but affordable hotel.

Friends_and_family Family

8/10

Excellent

21 Feb 2021

Verified traveler

Nice hotel,love during our stay we're comfortable and safe,its near in Sto.Nino Church

Leisure Family_with_children

4/10

Poor

10 Jan 2020

Verified traveler

Poor management and support from front desk detracted from the hotel - avoid

Leisure Self

10/10

Exceptional

22 Dec 2019

Christian

Fantastic hotel in the heart of Tacloban

Self

8/10

Excellent

18 Dec 2019

Wade

Comfortable!!

The room was kind of small and it had no windows. This was good and bad as i like to sleep late. No need for blackout curtains but i could never tell if it was morning or night. The bed and linens were very nice. There is a food court right across the street that was open every night with entertainment. I ate most of my dinners there. The free breakfast had a small menu but very tasty. On certain mornings, there is a small breakfast buffet. I like that the eggs are cooked on order instead of precooked. All in all, a very comfortable stay.

Self

10/10

Exceptional

16 Dec 2019

Xyz

My fiance'e stayed here so i can't say for sure, but i know she was happy with the hotel stay

Friends_and_family Family

4/10

Poor

22 Sep 2019

Verified traveler

The room didn’t smell good and towels didn’t look clean as they were dirty white in color. There is no parking for private car. Staff were friendly and helpful. Shuttle was 30 minutes late in picking us up from the airport

Friends_and_family Family

6/10

Pleasant

23 May 2019

Verified traveler

The room was very small and the restroom was absolutely tiny. Not worth the money when you can stay down the street at Hotel Estrella for cheaper and a much nicer room.

Leisure Friends