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Etsu Hotel

Tacloban · Philippines

Rizal Avenue Corner Tarcela Street Brgy 37 TaclobaView location

7.2/10Very good55 Reviews
Cleanliness6.8/106.8
Service7.8/107.8
Comfort6.0/106.0
Condition6.8/106.8
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Etsu Hotel

With a stay at Etsu Hotel in Tacloban (Downtown Tacloban), you'll be within a 15-minute walk of Tacloban City Hall and Balyuan Amphitheatre. This hotel is 1. 9 mi (3. 1 km) from Tacloban City Convention Center and 3. 5 mi (5. 6 km) from Robinsons Place Tacloban.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10 AM. Make yourself at home in one of the 46 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Conveniences include desks and in-room massages, as well as phones with free local calls.

Read more about this hotelShow less

With a stay at Etsu Hotel in Tacloban (Downtown Tacloban), you'll be within a 10-minute walk of Stations of the Cross and CAP Building. This hotel is 0.8 mi (1.2 km) from Leyte Provincial Capitol and 0.8 mi (1.3 km) from M/M Eva Jocelyn Shrine.

Make yourself at home in one of the 40 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and separate sitting areas. Featured amenities include a 24-hour front desk and an elevator.

Free self parking is available onsite.

Popular amenities

Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Stations of the Cross 0.4 km / 0.3 mi
CAP Building 0.6 km / 0.4 mi
Leyte Provincial Capitol 1.1 km / 0.7 mi
M/M Eva Jocelyn Shrine 1.2 km / 0.8 mi
Tacloban City Hall 1.3 km / 0.8 mi
Balyuan Amphitheatre 1.5 km / 0.9 mi
Santo Niño Shrine and Heritage Museum 1.7 km / 1.1 mi
Tacloban City Convention Center 3.3 km / 2.1 mi
Robinsons Place Tacloban 5.1 km / 3.2 mi
Leyte Landing Memorial 9.5 km / 5.9 mi
Palo Cathedral 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Lift access
  • Luggage room
  • Restaurant
  • Breakfast
  • Non-smoking establishment
Show 1 more facilities & services
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO EXECUTIVE CITY VIEWSTUDIO • EXECUTIVE CITY VIEWSTU.CV-EJ

    Photos are not available for this room type.

    Etsu Hotel

    STUDIO EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE CITY VIEWSTUDIO • DELUXE CITY VIEWSTU.CV-DX

    Photos are not available for this room type.

    Etsu Hotel

    STUDIO DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW TWO DOUBLE BEDSFAMILY ROOM • CITY VIEW TWO DOUBLE BEDSFAM.2D-CV

    Photos are not available for this room type.

    Etsu Hotel

    FAMILY ROOM CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM CITY VIEWSTUDIO • PREMIUM CITY VIEWSTU.CV-PI

    Photos are not available for this room type.

    Etsu Hotel

    STUDIO PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Etsu Hotel

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM

    Photos are not available for this room type.

    Etsu Hotel

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Etsu Hotel

7.2
Very good
55 Reviews
Cleanliness
6.8 /10
Service
7.8 /10
Comfort
6.0 /10
Condition
6.8 /10
Amenities
6.6 /10
20 reviews shown
6/10
Pleasant
20 Jul 2026
Shaun
Average hotel - look, it's in the heart of downtown in one of the older buildings so I wasn't expecting anything grand. It lived up to the expectations, which is what I hoped for, without exceeding anything I expected.

The hotel was clean, everything worked. The room offered no amenities except for an air conditioner - but as expected, the AC only worked when you were in your room with your key in the slot - without that, the power doesn't come on. Not a bad idea in a country where electricity rates are high and the temperature is so high the AC will never cut off. Just be aware that when you get back to your room it will be very hot for a while.

You will get charged for any guest/friends/family you have stay beyond those booked - keep a track of who, what and when as they tried to charge us for several nights even though nobody was there for most of them.

Housekeeping - we didn't ask for any for the first few days. When we did ask the first time, nothing was done. The second time was red-carpet treatment. The third time was half done and the rest left. Hit and miss - but they appeared to have one guy working that side and he was helping carry bags upstairs, doing general maintenance and handling room turnovers as well as general housekeeping so not a big deal.
Partner
4/10
Poor
09 Jul 2026
Rafael
The shower and tap fixtures were absolutely dirty.
Self
4/10
Poor
07 Jul 2026
Crisela
The front desk was rude
Family_with_children
2/10
Poor
30 Jun 2026
Eliza TATA
Unfortunately, our stay was disappointing. The room did not have a refrigerator, which would have been helpful. There was also no hot water readily available—we had to request it each time. The bathroom was not cleaned properly, especially around the base of the toilet, which was noticeably dirty. There was also no bath mat or floor rug, making the bathroom floor slippery after showering. Overall, the room lacked some basic amenities and cleanliness that we expected. I hope the management addresses these issues to improve future guests’ experiences.
Friends_and_family Family
2/10
Poor
02 Dec 2025
Lance
The staff weren't the friendliest, I felt like an inconvenience when I turned up. The TV screen was damaged and I tried to inform them and got no reaction. The bed wasn't very comfortable either and the pillows offered no support. I personally would stay elsewhere.
Leisure Partner
2/10
Poor
06 Aug 2025
Stuart
Do not stay here
2/10
Poor
22 Jun 2025
Perla
Stayed two nights with my baby and kids the hotel was extremely dirty. Every single space was dirty as if the room had never been cleaned. Layers of dirt all over the room. I got my friend a room and she had the same problem. We both had trash under our beds you could tell that the bottom of our beds had never been cleaned. The pictures online look nice but that’s not how the hotel looks it’s super old and dirty. We paid a lot of money and it wasn’t even worth it. They charge for everything. My friend requested a small bed for her baby and they gave her a mat and she also requested two pillows. We had to pay extra for bed and each pillow. I also wanted two extra towels and had to pay money for them I would not book here ever again. Not a safe place if you have kids.
Leisure Family_with_children
8/10
Excellent
26 Mar 2025
Anthony
Hard bed. Good AC
10/10
Exceptional
01 Mar 2025
Larry
Love close to downtown and hot water. Bad thing this time I seen bugs in the room.
Leisure Partner
8/10
Excellent
09 Feb 2025
Verified traveler

Not wheelchair friendly

I called the property to make sure they are wheelchair friendly. They said yes since they have elevator but they didn't mention that there comfort room (CR) was on another level of the room. Hence, it was difficult for our elderly who needed to use the many times the CR.
Friends_and_family Family
10/10
Exceptional
26 Jan 2025
Anthony
Nice quite place near shopping and the arts I need to visit for my business
Business_and_leisure Self
6/10
Pleasant
30 Dec 2024
Nathan
A clean hotel in a good location, but no electric kettle in the room as advertised and only 1 key per room
Leisure Family
10/10
Exceptional
11 Nov 2024
Lui'h
The place is excellent.
Business
8/10
Excellent
08 Nov 2024
Steven
Priced very reasonable and conveniently located in the downtown sre makes this one of my favorite hotels to stay at. The staff is fantastic and always friendly and accommodating.
Leisure Self
8/10
Excellent
10 Oct 2024
Larry
Close to downtown and the boats.
Leisure Partner
8/10
Excellent
08 Oct 2024
Steven
I required an early check-in and they took very good care of me. The staff at this hotel is very polite and friendly and do all they can to make you feel comfortable and important.
Leisure Self
8/10
Excellent
29 Sep 2024
Steven
The staff at this hotel is excellent and always very accommodating. The only issue I have is they really need to fix or upgrade their tv's. They either have bad reception or little yo no volume. Small issue, but overall the hotel and staff are wonderful.
Leisure Self
8/10
Excellent
29 Sep 2024
Joel
okay
Family
8/10
Excellent
22 Sep 2024
Steven
The staff here is always fantastic and accommodating. It has a great location and is surrounded with restaurants and shopping opportunities.
Leisure Self
8/10
Excellent
18 Sep 2024
Cristiana
Nice & simple hotel, but its very convenient. It is close to public market & walking distance to a shopping mall.
Business_and_leisure Partner

Location & surroundings

Etsu Hotel
Rizal Avenue Corner Tarcela Street Brgy 37 Tacloba, Tacloban, Philippines

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Etsu Hotel

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