Summit Hotel Tacloban

8/10

Excellent

11 Mar 2026

Douglas

Ask a couple of times to have the bedsheets changed as they where dirty and stained but they never were spoiled our stay

Partner

8/10

Excellent

09 Mar 2026

Douglas

Didn’t take a shuttle

Partner

8/10

Excellent

20 Feb 2026

Matthew

Good cleaning, polite staff, good size rooms. Some room for improvement with room service system and shower setup. Room service recently converted to a digital system, but often missing menu items as meal times change. Had to call to get it fixed several times. Shower overhead is good, but handheld has low pressure and is mounted low.

Partner

10/10

Exceptional

19 Feb 2026

Michael

The staff is awesome, highly recommend! Special thanks to Rica

Partner

10/10

Exceptional

17 Feb 2026

Michael

Everyone was very polite and helpful. Especially Rica at the front desk

Partner

8/10

Excellent

10 Feb 2026

Doug

All was good -

Leisure Family

10/10

Exceptional

27 Jan 2026

Edison

Yes, front desk with Rica, staff

Self

6/10

Pleasant

25 Jan 2026

Nestor Anthony

Room was clean but there is a lingering stench in the bathroom. Had to request towels, soap and toilet paper. It was not replenished after clean up.

Leisure Family

8/10

Excellent

23 Jan 2026

Arthur

4 star

8/10

Excellent

20 Jan 2026

Hugo

Room is clean. Staffs are helpful

8/10

Excellent

18 Jan 2026

Maria L

Room was clean and modern. Bed was great. Windows needed a lot of cleaning. Breakfast was good.

Leisure Family

6/10

Pleasant

18 Jan 2026

John Mark

Room was ok. No frills. Staff was polite and efficient

2/10

Poor

08 Jan 2026

Lyle

Third Tim I stay there first time except second not as good third time I check in no bath towels in room had to call front desk 2 times to get towels. Got second bed brought in at 1000 pecoes a day second day they don’t clean room well did not make second be took bath towels did not give replacement third day had problems getting room done after many calls they finally came at 6:30 pm again no towels no bathroom tissue took the second bed that I payed 1000 pecoes a night for. Tiles coming off bottom of swimming pool and laying around all tiles around swimming pool loose and moving when walking on them making it unsafe

8/10

Excellent

04 Jan 2026

Sandra

Staff are friendly and accommodating.
Room needs improvement with cleaning.
Needs regular changing of duvet, extra toilet paper and towel as well.
Keycard access sometimes don’t work.
Shower room necessities almost run out.
Needs to improve service specially in checking in.It took me half an hour in line waiting just to check in.
suggest to have online check in.

Leisure Family

10/10

Exceptional

03 Jan 2026

Randall

Clean room friendly staff and excellent breakfast very good

8/10

Excellent

03 Jan 2026

Francisco

i have stayed here multiple times, overall it is an ok hotel,
i will stay here on my next time in tacloban.
All the staff are super excellent.

Leisure Partner

6/10

Pleasant

28 Dec 2025

clyde

The staff were great the rm was a rm but the pool had sewage from a broken pipe as best as I can figure and I got that hotel due to the pool but the staff gave me an extra free day besides the 9 I paid for and think the could have done better but than again they were booked up

Leisure Self

10/10

Exceptional

26 Dec 2025

Protacio

Bathroom door doesn’t shut, no exhaust in the washroom, faucet handle is too tight/heavy

But overall, it’s still a nice hotel

Leisure Family

8/10

Excellent

15 Dec 2025

Bradley

Very friendly staff! Also right across the street from the mall! Makes it easy to go shopping and find some amazing food!

6/10

Pleasant

09 Dec 2025

Werner

The hotel room wasn’t very clean. The on-site restaurant’s dinner was okay, and the breakfast buffet was good, though a bit pricey compared to other nearby options. The biggest plus is the mall right next door, and the hotel does offer on-site parking when a space is available.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Francisco

I will stay in Summit hotel again...!

10/10

Exceptional

01 Dec 2025

sudhir

Courteous staff

Leisure Self

4/10

Poor

22 Nov 2025

Dr. Michael

No towels in room,internet did not work at all even after going back to front desk to request help. TV remote not working… turned tv on and could not change channels or change volume.
No towels and issues with terrible internet have been same last 3 stays. A lot of condensation on floor from AC made floor very slippery. Only reason we stayed was to go to mall across street but do not waste your time at this hotel.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Ramon

Awesome

8/10

Excellent

16 Nov 2025

James

I lived in tacloban as this hotel was being built. To see the sheer neglect and unprofessional repairs is truly sad. The owners should be disgusted by the lack of care for their investment! I was in the best room they have (lobi suite) and to have a tworn and stained couch, mold in every crevice, bathroom fixture about to fall off and windows you cannot see out of through the filth and mildew! Filthy windows throughout every level of the building, stained and smelly carpets, staff that has no clue how to maintain a positive customer interaction. I have to believe the owners either don’t care or are allowing blind management! I can not recommend staying here. You don’t get the great quality you’d expect at this price!

Business_and_leisure Partner

10/10

Exceptional

15 Nov 2025

GERALDINE

Comfortable bed. Quite, and convenient shopping wise and proximity to airport.

Leisure Family

10/10

Exceptional

11 Nov 2025

Danilo

We had a great stay. Thanks xx

10/10

Exceptional

11 Nov 2025

Danilo

My Family had a great stay there. Thanks xx

Leisure Family_with_children

10/10

Exceptional

11 Nov 2025

David

This hotel is nice but our room had an overwhelming odor of mold. No visible mold at all, perhaps it was in the ventilation. We are not complainers and the mold that exists all over the phillipines never bothers me. This however was intense.

Leisure Family

8/10

Excellent

03 Nov 2025

Melvin

The staff is courteous, the amenities is good comportabiliy, breakfast is good and beside only of Robinson
But have a cockroach in the room need to disinfect the room regularly

Leisure Family_with_children

2/10

Poor

02 Nov 2025

Arlyn

Brown stinky water coming out the sink faucet. Denied a refund since it was booked through a third party.

Leisure Family

2/10

Poor

02 Nov 2025

Thomas

Housekeeping begged everyday for towels but would take two to four calls and hours . I have been to 102 countries and better and maybe the odd worse but never ever had a situation where housekeeping refused towels then said they charge for extra ( I was only wanting one each ) the rest of the staff are exceptional but I’ll never book there ever again

Leisure Family

10/10

Exceptional

25 Oct 2025

Robbie

Very nice

8/10

Excellent

24 Oct 2025

HERMELANDO

Shopping and eateries accessible.

Leisure

10/10

Exceptional

13 Oct 2025

Devy Ann

I will stay no where else when in Tacloban!

6/10

Pleasant

12 Oct 2025

Jelyn

Closer to mall

Leisure Family_with_children

10/10

Exceptional

09 Oct 2025

Betty Mae

This was a very, very nice hotel, really enjoyed the atmosphere. I would definitely recommend this hotel to friends and family

Leisure Self

6/10

Pleasant

08 Oct 2025

Suzette

Housekeeping did not ensure amenities in room were complete - bath gel, shampoo, and conditioner dispensers were emptynto nearly empty. Ceiling above bathroom sink leaking water. Concerned if water leak was from above guest room toilet water. Not acceptable. Potentially unhygienic.

Leisure Family

10/10

Exceptional

06 Oct 2025

Rodgelyn

The staff here are truly caring and attentive. The amenities are wonderful, especially the generous breakfast buffet that makes you feel cared for. We had the pleasure of meeting the manager, Ms. Alyssa, who is genuinely dedicated and attentive, always ensuring everything is perfect. Her passion and commitment reflect the warmth and excellence of the hotel, making our stay truly memorable. We would be coming back for sure😊

6/10

Pleasant

30 Sep 2025

Bembi

FLOORS NEEDS STRIPPING AND CLEAN.

Business_and_leisure

10/10

Exceptional

28 Sep 2025

Luzviminda

Yes huge shopping mall just across the hotel and our room was clean

Partner

6/10

Pleasant

21 Sep 2025

James

Nice property

Leisure Partner

6/10

Pleasant

15 Sep 2025

Ness

Love the hotel the location is accessible to the mall. The downfall has no towel I have to call the reception but no answer at all, so I have to go downstairs to get a towel. Not satisfied for paying 4500 a night

Business_and_leisure Family

10/10

Exceptional

14 Sep 2025

Jonathan

Air conditioning not to cool its hot

Leisure Friends

10/10

Exceptional

11 Sep 2025

Darcey

Just wish pool opened earlier

Leisure Partner

2/10

Poor

06 Sep 2025

Maritess

The room was dirty our beddings are dirty.

Leisure

8/10

Excellent

30 Aug 2025

Jude

Staff was excellent (front desk, bell hop, housekeeper, everyone)! Rooms were very clean. Shopping mall adjacent to the hotel was a bonus and included numerous dining options. Close proximity to the airport is one of the reasons I always stay at this hotel. The only negative point is finding adequate parking at times.

Business_and_leisure Family

8/10

Excellent

26 Aug 2025

Rufus

Nice location, directly across from Robinson mall.

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Darcey

Location

8/10

Excellent

23 Aug 2025

Rufus

It's probably the hotel in the area. Excellent location, directly across from Robinson Mall which offers yiu several dinning options.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2025

Michael

Very nice facility, hotel staff is knowledgeable, helpful careers, swimming pool is excellent. Breakfast is excellent. Restaurant is excellent location is good right next-door to Robinson mall

Leisure Family

8/10

Excellent

07 Aug 2025

Kathrina

Staff are friendly and courteous. Location is convenient.

Leisure

6/10

Pleasant

05 Aug 2025

normita

Towels not available upon check in and have to call front desk multiple times in order to recd d towels requested

Leisure Family

10/10

Exceptional

25 Jul 2025

John

Wonderful

Business Self

10/10

Exceptional

25 Jul 2025

Jen Rotchel

Wonderful as always.

4/10

Poor

24 Jul 2025

George

great in pictures and people are awesome but hotel needs a major facelift. don't expect a lot and it's ok.

Leisure Family

8/10

Excellent

22 Jul 2025

Thomas

Not a bad hotel in the middle of a bombed out city..

8/10

Excellent

21 Jul 2025

Mark L

Good room for the price. Quick walk to the mall. Quick transport to the airport

Leisure Family

6/10

Pleasant

14 Jul 2025

Ivy

Smell of urine coming from the shower floor, walls of shower room slimy.

Leisure

8/10

Excellent

03 Jul 2025

Warren

Overall our stay was good. They had difficulty providing fresh towels even at checkin.

Leisure Family

10/10

Exceptional

03 Jul 2025

sostenes

Stay at summit for 3 nights amazing place great customer service will be back

Leisure Family

10/10

Exceptional

01 Jul 2025

Shaye Jade

Great!

10/10

Exceptional

30 Jun 2025

James

The location is great for tacloban City and the staff is absolutely Awesome

Leisure Friends

10/10

Exceptional

30 Jun 2025

Aleli

N/A

Leisure Family

10/10

Exceptional

29 Jun 2025

RUBIROSA

It feels like home away from my own home

10/10

Exceptional

26 Jun 2025

Marday Rose

perfect place to stay for relaxation and fun

Leisure Family

8/10

Excellent

22 Jun 2025

Earl

Nice place close to mall

10/10

Exceptional

10 Jun 2025

Aleli

Accesibility to Robinsons

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

David

Close to mall and many restaurants, very convenient, good location, nice, clean, quiet room

Leisure Partner

10/10

Exceptional

09 Jun 2025

Aleli

It was accessible

Leisure Family_with_children

6/10

Pleasant

09 Jun 2025

Michelle

The staff was geeat, but the air conditioner in our room was out of control. We called for assistance, but it just would not shut off automatically The bathroom had mold all around the shower door and the room seem to have mold too. The hotel could use a good cleaning.

Leisure Family

6/10

Pleasant

07 Jun 2025

Dr. Michael

This hotel is supposed to be Hotel of the Year but it falls short on so many levels.
Dated hotel
Check in was a nightmare as waited awhile in line then it took another 12 minutes to check to see if room I had already paid for was available.
Went to room and key card did not work.
6 staff at front desk and only 3 working. Wi-Fi was not working but they finally fixed it. No hand towels or wash cloths in room.
Spoke to General Manager on duty and all she said was they were sorry and that was it.
Do not bother as this hotel is not worth it.

Business

10/10

Exceptional

01 Jun 2025

ana

i love to stay in this hotel . but the room smell like moldy due to misty air condition and makes the floor wet and slippery . makes the blanket moisty as well .

Leisure

10/10

Exceptional

30 May 2025

Robena

Convenience and friendly staff. Breakfast is always good

Partner

10/10

Exceptional

23 May 2025

Cynthia Caroll

Very good accommodation. Thank you.

Leisure

10/10

Exceptional

22 May 2025

John

Wonderful as always.

Leisure Family

10/10

Exceptional

18 May 2025

Billy

Amazing staffing and location. Very friendly and respectful.

Leisure Self

10/10

Exceptional

14 May 2025

Clayton

The hotel, food the staff are amazing! Shopping mall close by. Very secure and beautiful area!

6/10

Pleasant

11 May 2025

Verly

The only problem is the front desk,they don’t want to help us out about our booking through Expedia

Business_and_leisure Family_with_children

8/10

Excellent

09 May 2025

Verified traveler

Great service, location - smell was an issue

Staff was great! Love the location. Rooms are a little outdated. My biggest issue was the odor in the rooms, especially in the toilets. It smelled of sewage/canal. We had to look at at least 4 rooms before settling on one that had less smell. We had to buy air fresheners.

Friends_and_family Family

10/10

Exceptional

07 May 2025

David

Great place the shopping mall is right outside the door so was great

Leisure Partner

10/10

Exceptional

05 May 2025

David

The mall for shopping was right out the door

Leisure Partner

6/10

Pleasant

30 Apr 2025

Verified traveler

I've stayed for more than a week (staggered days). The hotel always do not provide enough toilet paper. There is always one half roll toilet paper which is not enough. The telephone in our room was not working that we had to go downstairs to ask for a bellboy but it took the bellboy awhile to come up. So we had to wheel our suitcases downstairs.
There is always issue with blocked bathroom sink plus connections of the shower needs fixing.

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

David

When we arrived, the phone did not work. I had to commute back to the front desk to report this. Later we reported to the front desk we had no face towels with new phone, no one ever brought any. The WiFi never worked for us. Never…

Leisure Family

10/10

Exceptional

25 Apr 2025

Michael

Perfect location

Amazing staff clean rooms perfect location next to the mall

Partner

10/10

Exceptional

20 Apr 2025

Ramon

Awesome

Family_with_children

10/10

Exceptional

18 Apr 2025

Nerissa

Very clean

Business_and_leisure Partner

10/10

Exceptional

17 Apr 2025

Michael

Clean and safe, well rested stay

Leisure Family_with_children

10/10

Exceptional

11 Apr 2025

Franklin

Nice place next to mall

Leisure Friends

6/10

Pleasant

05 Apr 2025

Ramon

Very dirty and smell sewer all over the place. Toilet/bathroom is very dirty

Business_and_leisure Self

10/10

Exceptional

19 Mar 2025

Grace

Had a great stay!

Business_and_leisure Family

8/10

Excellent

15 Mar 2025

MannyAda

Summit hotel is a great place to stay if you are in Tacloban. Robinson’s is right beside which was very nice. Their breakfast buffet was awesome and the staff were awesome as well!!

Leisure Family

10/10

Exceptional

13 Mar 2025

Mitchell

A nice memory for me and my fiancée

It was a nice stay, got to see the amazing staff again and I'm overall comfortable with my stay, I didn't have any issue

8/10

Excellent

12 Mar 2025

Leonor

Extra easy and convenient

6/10

Pleasant

12 Mar 2025

Leonor

Convenient easy access to the mall. I love their in house coffee. Staff are extremely nice and professional.

Business_and_leisure Self

8/10

Excellent

04 Mar 2025

Robena

This is our favorite hotel to stay for many years now.Its because of convenience. And The breakfast buffet is also great. The staff is friendly as well.
Overall the hotel is one of the best in Tacloban in terms of convenience. It is walking distance to Robinsons mall and they have parking space.
This recent stay were a little disappointed on cleanliness as there was a pimple puss splattered on the mirror, housekeeping must have missed it . The door handle was broken you had to push it to get it attached. The toilet paper holder was flimsy as you pull the roll.
Otherwise, it’s highly recommended.

Partner

10/10

Exceptional

28 Feb 2025

Cynthia

I always stay at Summit Hotel when I visit Tacloban. Staff are very helpful.

10/10

Exceptional

23 Feb 2025

Tito

Very good

10/10