Name: Arnott S Lodge
Address: 98 Apapane Road, Hilo, 96720, US

10/10

Exceptional

03 Aug 2026

Ginelle

I enjoyed how big the rooms were.

10/10

Exceptional

28 Jul 2026

Judy

My friend and I had a wonderful stay. Clean and comfortable, with friendly and helpful staff. We liked the homey feel so much better than a huge resort hotel. Air conditioning was great and I loved the refrigerator at chest level instead of on the floor, ( at least in our room which was in the house across the street.) Parking next to the house and walking distance to the beach was also a plus. Would highly recommend Arnott’s Lodge!

10/10

Exceptional

23 Jul 2026

Marvin

It was great with our larger family

8/10

Excellent

15 Jul 2026

Brian

served put needs. dishes were dirty and we couldn't get the ceiling fan to work, but what we expected for the area and cost.

10/10

Exceptional

15 Jul 2026

Joshua

I booked Arnott's in part because one of the Mauna Loa tours (which was awesome) departed from there directly. I enjoyed the place, as it had everything I needed and was in a convenient location.

Self

10/10

Exceptional

08 Jul 2026

Trisha

Stayed in the “dorm style” room. The common kitchen and living area was well stocked. There were dishes, different cooking implements, microwave, pots and pans in the kitchen. Each private room has a small fridge and a private bathroom. The AC was cold. When I stayed, I think there was only one other person in the dorm but I only heard them when they came in. I could not hear them in their room. My room had a glass slider to the grassy yard in front. Siobhan (front desk clerk) was friendly and communicated through messages about check-in before my stay. Check-in was quick. Facility was busy during my stay but my room was located away from the action and very quiet. This will be my usual stay when I’m in Hilo.

Self

10/10

Exceptional

05 Jul 2026

Harold

It was great staff was great will recommend for sure

Partner

2/10

Poor

05 Jul 2026

Tu

I am very disappointed with my experience at Arnott’s Lodge. After checking out, I discovered that several of my personal cosmetic items were missing from my room. While I understand that hotels cannot always be responsible for every lost item, I expected a more professional and caring approach when reporting the incident. This experience has left me feeling disappointed and concerned about the security of guests’ personal belongings.

I hope the management will improve its lost-and-found procedures and customer service to prevent similar situations from happening to future guests.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

Diane

Clean rooms and nice staff. Overall 8/10

10/10

Exceptional

27 Jun 2026

Amandeep

Very well situated and laid back property. The staff was very helpful

Friends

10/10

Exceptional

26 Jun 2026

HongTuyen

Staff is nice and helpful.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Craig

Entire apartment with 1 full and 2 twin bed, kitchen and bath for hotel room price, new rug feels clean to your feet, cool clean air conditioning with no odor, large shower stall, free onsite parking, towel, sheets look, feel, smell clean, full sheets nice heather grey, very close to beautiful sites, thank you QC Tech

Partner

10/10

Exceptional

23 Jun 2026

Justin

Very nice place! The basic rooms were small, small bathrooms but well maintained and nice property. Staff was great.

Partner

10/10

Exceptional

23 Jun 2026

Biltha

Stayed for only one day but everything was amazing! Mahalo nui to the staff especially Siobhan for helping us out and making check in smooth sailing.
Will come back again for sure!

10/10

Exceptional

20 Jun 2026

Wendy

The air conditioning and private bathroom were absolute musts in the summer heat. There's no pool, but beach is walking distance and so much better! Staff was wonderful. It's no frills, but so chill! We also loved our outdoor area with little yard.

Family

10/10

Exceptional

14 Jun 2026

Tanya

Extremely convenient to several pocket beaches. All within 510 minute walk. Quiet and peaceful. Will definitely be back again.

Friends

10/10

Exceptional

04 Jun 2026

Enoy

Staff was wonderful and very responsive. Will definitely stay there again.

8/10

Excellent

24 May 2026

Christopher

Good for people looking for exploring the neighbor not resort staying

Partner

10/10

Exceptional

17 May 2026

Tom

The community spaces were very nice. The rooms were somewhat like a dormitory with a common space. Staff was excellent. Most importantly it was very clean, well maintained and comfortable.

Friends

10/10

Exceptional

14 May 2026

Kimberly

clean quiet and best price around

10/10

Exceptional

12 May 2026

XIAOKE

Beautiful neighborhood,clean room

Self

10/10

Exceptional

24 Apr 2026

John

Very beautiful spot and the grounds Wei taken care of

6/10

Pleasant

24 Apr 2026

Belinda

This is not a standard motel, it is more for younger people that don't mind sharing some amenities. The room was clean and the owner had done some art on the walls which was nice. No TV in room, and had to use shared kitchen for microwave. Parkingwas a little issue for the unit we stayed in.

Friends

10/10

Exceptional

22 Apr 2026

Ed

Great staff. So friendly. Gave us a tour. Very nice property. The air conditioning was comfortable, bathrooms so clean. Beds comfortable.

Thank you!

10/10

Exceptional

08 Apr 2026

sarah

Loved it here! Would have stayed longer but they were booked up. Great location. Short BEAUTIFUL walk to the beach/park. The woman at the front desk was so nice and helpful! A+

Family_with_children

10/10

Exceptional

08 Apr 2026

Somashekar

Staff was friendly and would like to book again.

Family_with_children

10/10

Exceptional

03 Apr 2026

Francis Fung

If there is a swimming pool that would be great!

Friends

10/10

Exceptional

01 Apr 2026

Stanisava

Very accommodating and friendly staff. We were arriving late and they allowed us to check in late for a fee. The grounds of the lodge are good. Plenty of parking. We had the family room/suite with two bedrooms and a full kitchen, balcony. We loved our stay! It was close to beaches, attractions, sights, good restaurants. The Volcano National park is only 40 min away. Highly recommend!

Family_with_children

10/10

Exceptional

28 Mar 2026

Liching

Airport shuttle is ok but it wasn’t included with stay price is reasonable and driver was very friendly

Family

10/10

Exceptional

22 Mar 2026

Sandy

The room was cool & clean (good A/C). Lots of room in the unit as well as a big kitchen.

Friends

8/10

Excellent

13 Mar 2026

Nathan

Our room had a coffee pot and filters but no coffee. No facial tissue. Limited seating other than beds. Staff was wonderful. Outdoor space had a lot to offer.

Friends_and_family Family

4/10

Poor

10 Mar 2026

Nancy

The staff was concerned with us getting there before 8pm. We hurried to get there and did not stop for dinner. We arrived to check in at 5pm and the staff seemed eager to show us our rental and get out of there (we were the last and maybe only ones to check in that day).

There was a living room but there were beds in it. The shower was challenging to figure out how to use. It had two handles (neither were marked) which seemed to produce cold water no matter how I turned the handles! On the second day, the bananas that we had bought at the grocery store the day before had ants all over them and the kitchen table. Overall experience was not great especially for the price.

Family_with_children

10/10

Exceptional

08 Mar 2026

Kealii

We really enjoyed our stay, everything was so comfortable. It was spacious, clean, we found the kitchenette useful, well stocked, great to prep meals to save money. Location is my favorite part of Hilo.

Family_with_children

10/10

Exceptional

04 Mar 2026

Ralph

Hosts were very friendly and location was great.

Partner

8/10

Excellent

02 Mar 2026

Philip

It was a restful spot for our one night stay

Family

8/10

Excellent

01 Mar 2026

Patrick

Will stay there again

8/10

Excellent

27 Feb 2026

Christina

Very quaint and conveniently located property. The staff who came in to care for our space was so friendly.

Self

10/10

Exceptional

26 Feb 2026

Arno

Room was clean and staff are quick helpful and nice greeting.

10/10

Exceptional

26 Feb 2026

Francisco

Great stay!

8/10

Excellent

25 Feb 2026

Joan

Very friendly staff!

Partner

10/10

Exceptional

22 Feb 2026

Rochelle

All of the above and then some

2/10

Poor

20 Feb 2026

Bernadette

Noisy No insulation between the rooms. Carpet and mattresses old! The check in clerk saw us arriving and put up a 20 minute wait announcement. Don’t waste $$$ staying there!

Leisure Family

8/10

Excellent

18 Feb 2026

John

Friendly & informative staff, baggage storage, comfortable beds

Friends

10/10

Exceptional

17 Feb 2026

kara

Friendly, welcoming staff. Great price. Very clean. Loved the common area. Quiet

Family

10/10

Exceptional

16 Feb 2026

william

The Attendant at check in was very efficient and thorough in showing the common area and room. I thought the room was very clean and comfortable. It was quieter than I expected. Within a short walk to a nice rocky shoreline. It totally met our expectations as a budget accommodation choice

Leisure Partner

10/10

Exceptional

08 Feb 2026

Jason

Clean rooms

Business_and_leisure Family

10/10

Exceptional

07 Feb 2026

Mike

Staff were sweet, place was clean. Bed was nice, and all a short walk to the Oceanside park or a short drive to downtown. Quiet, private and would highly recommend.

Leisure Family

10/10

Exceptional

15 Jan 2026

Ankita

Clean rooms, clear instructions, good spacious communal spaces and laundry was available which was great!

Leisure Friends

10/10

Exceptional

14 Jan 2026

Dale

Our check in was perfect. We were personally escorted to our bldg and given all the instructions for our stay.

Leisure Partner

10/10

Exceptional

09 Jan 2026

April

Very friendly staff!!! Comfy and clean surprised there was no TV

Leisure Family

10/10

Exceptional

05 Jan 2026

Amy

Super friendly staff. It's a no frills sort of place-but so homey and sweet. Our family suite was a great size. Working A/C and great to have a kitchen. No TV in the room, but we weren't there to be inside all day-the beach is where it's at. The beach that you can walk to was so perfect for my family. Really enjoyed our stay.

Leisure Family

10/10

Exceptional

03 Jan 2026

Cameron

This is our second stay at Arnott’s Lodge and we will definitely be back again! We appreciate the kind and helpful staff, all the amenities we need, and the location can’t be beat! We travel with kids and it is great for all ages. It would be a safe and comfortable for single travelers.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Jie

Rooms are spacious, love the layout. Staff is very friendly

10/10

Exceptional

25 Dec 2025

kathie

Beautiful place to stay

6/10

Pleasant

25 Dec 2025

Albrecht

Instructions about the shower light need to placed on top of the switch.
There is a kitchen, but not even any basic food items (coffee, tea, salt, sugar, maybe some fruit).
Kitchen is too dark, add a skylight.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

John

Spotless and great customer service

Leisure Family

8/10

Excellent

12 Dec 2025

Keith

Check in process was smooth, Siobhan is an effective communicator. Suite 6 was awesome, lots of room for our family of 4. Loved the little fridge/freezer and big sink.

Only thing was the hot water, or lack thereof. It was a crapshoot. First night: barely warm showers. Second night: hot showers eventually. Next morning: cold cold cold shower, no hot water at all. Third night: warm showers.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Tierra

Nicely appointed kitchen, spotless grounds. Old doors were noisy at nught from adjoining units but overall a great stay

Partner

10/10

Exceptional

01 Dec 2025

Elizabeth

Clean and courteous

10/10

Exceptional

01 Dec 2025

Valerie

Room was clean and staff was great!

Leisure Family

10/10

Exceptional

23 Nov 2025

Katya

No TVs in the room made it easy to spend all day in the ocean which is conveniently located very close to the property. The staff were very chill and incredibly friendly. The beds were so comfy and the a/cs worked like a dream for relaxing after a long day of exploring and swimming. Definitely a return customer for life.

Leisure Family_with_children

8/10

Excellent

23 Nov 2025

ALAN

Courteous staff

10/10

Exceptional

19 Nov 2025

Jessica

An amazing time here...staff is really nice clean place extremely recommend.

Leisure Family_with_children

8/10

Excellent

14 Nov 2025

Richard

Room was ok, clean with micro wave, small refrigerator. Room opens up into a community kitchen, sofa, chairs in the sitting room.
Staff was nice, checkin was easy.

Business Self

8/10

Excellent

08 Nov 2025

Scot

Helpful staff, room was a bit tired

Leisure Family

2/10

Poor

28 Oct 2025

Carlos

.

Business Self

8/10

Excellent

19 Oct 2025

Paul

This is a property well suited for campers and backpackers, who seem to be their target clientele. It offers yard space for pitching a tent, plus outdoor showers and toilets for them. I had a one bedroom suite with living room, kitchen, separate bedroom and bathroom. Very clean but dated furnishings and decor. Not even a single TV in the place. Never encountered that before. And very limited amenities in the bathroom. No facial tissues, one tiny bar of soap that disintegrated the first shower, left me using liquid hand soap to shower with the second day, and I ran out of toilet paper. At check-in, I was told the trash would be removed from my room daily. That didn’t happen for me.

My biggest issue is location. There is nothing to walk to from the property except a seaside park. Shopping and dining are a ride away. Unless you’re fine walking a couple miles to go eat.

Leisure Self

10/10

Exceptional

14 Oct 2025

Vicki

Mike was a great host and gave us easy ideas about entertaining kids. Also directions to find food and other services nearby. The place is like a dormitory, no frills, but everything you need for preparing you own food and getting a good nights rest. It’s an older lodge but everything was sparkling clean and well-maintained. I’d recommend it to friends.

Leisure Family_with_children

8/10

Excellent

18 Sep 2025

amy

Amazing! But you may want to include that your rooms do not have TVs. No in room television, only a common \"tv room\" that is open 24hrs.

Business_and_leisure Partner

10/10

Exceptional

13 Sep 2025

brian

Great Stay

Had a great visit. Everyone is particularly helpful. Met with Mr. Arnott and he was very accommodating and friendly. The staff are really good if you need any extra soap or supplies. It used to be a hostel but has now turned into a hotel and it’s very amenable to all of the local events and facilities.

Friends_and_family Family

10/10

Exceptional

10 Sep 2025

Jamieann

The property is very relaxing and quiet. The stuffing is always helpful and friendly . I love this property NO TV in rooms just relax or spend time with love ones.

Leisure Partner

8/10

Excellent

27 Aug 2025

Daniel

Arnott's Lodge was a good place to spend the night. We were not at the hotel long as we had a start gazing tour and returned late and woke early in the morning for sunrise and then drive back to Kona.

Leisure Partner

4/10

Poor

21 Aug 2025

David

Tired, Mildewy Place with Some Good Qualities

Arnott's Lodge is old and in desperate need of updating. I would say that it is comfortable enough. The beds and pillows were comfortable, the A/C worked in the bedrooms (but none in the community areas), the bath and shower were okay, but didn't like the shower head. The check-in guy was super nice.
However, there were some negatives that I would say overshadow the positives. First, it smelled of mildew all throughout. Second, we ran across several roaches, including in the beds. Third, there was one bed in the living room, but no A/C for the living room, so the person who slept in the living room was the only one without air conditioning. Fourth, our room was located in the corner, right next to the neighbors who had some kind of bird sanctuary, and the birds never shut up, even at night. This affected the person sleeping in the living room and the people sleeping in the back bedroom.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Beatriz

Great service friendly and understanding.
Check in was easy.

Leisure Self

10/10

Exceptional

10 Aug 2025

Kellie

Thank you!

Business_and_leisure Friends

10/10

Exceptional

31 Jul 2025

Andrew

We were there during a tsunami threat and the amount of support was amazing.

Leisure Partner

10/10

Exceptional

30 Jul 2025

J

This property was perfect for our family of 5 to go snorkeling at many nearby beaches.

Leisure Family

10/10

Exceptional

27 Jul 2025

Elizabeth

Great for families.

Business_and_leisure Family

10/10

Exceptional

15 Jul 2025

Robert

Was perfect for our day in Hilo

Leisure Family

10/10

Exceptional

02 Jul 2025

David

Perfect for families.

10/10

Exceptional

16 Jun 2025

Jamieann

Friendly staff and helpful. The area is nice and quiet, very peaceful. You can walk to the beaches from this property.

Leisure Partner

10/10

Exceptional

23 May 2025

Kerry

The best check in I’ve ever experienced. So kind and helpful!

Business Self

10/10

Exceptional

02 May 2025

Arno

I like this property because the worker very helpful. Nice and guiet place. Easy parking area.close to store and restaurant also not far from the hilo international airport.

8/10

Excellent

22 Apr 2025

Sallie

This was the perfect place to settle in and explore. Great staff. Manicured property. Incredibly welcoming. Quiet. Loved it.

Leisure Self

10/10

Exceptional

20 Apr 2025

Christopher

Couldn’t be any cozier.

Clean and spacious rooms. Staff was helpful and courteous. Will recommend lodge to others. My family loved the beautiful birds singing outside our window. From our porch, we could see geese and goslings in a small pond. Super cute. Kona is nice but Hilo rocks!!! Great common area. Really clean.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Brea

Charming, spacious, comfortable beds, fluffy towels, and really nice people

Leisure Family

10/10

Exceptional

02 Apr 2025

Ashton

Enjoyed our quiet stay. Staff was kind

Partner

8/10

Excellent

24 Mar 2025

Jamieann

It was very peaceful

Leisure Family

10/10

Exceptional

15 Mar 2025

Brooke

Arnott's Lodge is a quiet, cozy home away from home. The staff were so friendly. We stayed in a studio. Parking was right outside your private entrance so very easy to unload luggage. The studio had air conditioning, a large kitchen island, a 2 burner stovetop, mini fridge, toaster, microwave and utensils. It was so nice to be able to cook our own meals. The private bathroom had a large shower. The bed was our favorite part. Firm but oh so comfortable after a long day of exploring. The beach is a 3 minute walk down to the end of the road. It's a tiny beach entrance and was never crowded. This lodge is extremely close to the Hilo airport and it can be very loud when planes are landing so be aware if you are a light sleeper. We will definitely be staying here again when in Hilo.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Doug

Great stay in Hilo

We were staying on the west side of the island most of the time, but stayed here one night to catch an early tour from Hilo the next morning. I saw in some reviews/descriptions that surfers like to stay here, so I was a little skeptical. There were 5 of us(all adults) so they put us in a family suite, and i was VERY pleasantly surprised how nice this is and very affordable. Its not fancy, and you can tell its an old building, but everything is very well maintained, clean, and a great front desk manager who took time to show us to the room. My only criticism of the room is not very many electrical sockets and some of those were worn so that the plugs would fall out. But, if we stay in Hilo again, this will definitely be a the top of our list.

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Owen

This lodge is a little outdated. Room is small. Shared kitchen is convenient. Close to Hilo airport. Very loud when plane pass by. Close to the beaches which are really good for snorkeling. Can see lots of turtles.

Leisure Partner

10/10

Exceptional

18 Feb 2025

Jennifer

Quirky dorm style place with shared kitchen. Perfect for our needs

Partner

6/10

Pleasant

14 Feb 2025

Corey

The property is lovely, and the staff are hospitable. But the nearby airport noise was to much to take, only got an hour of sleep.

Leisure Partner

10/10

Exceptional

09 Feb 2025

Tatyana

Very nice place. Too bad i didn't know about it before. I am local, and i like to stay in hotel when we get to late on the beach

10/10

Exceptional

01 Feb 2025

Wanda

Very nice staff. Nice to have kitchen. Convenient location to beaches, downtown. Good price and just as nice as most of the hotels around town

Leisure

10/10

Exceptional

29 Jan 2025

Mary

comfortable property with nice shared spaces for being able to lounge around. Walkable to the beach, but you need a car to get downtown to other attractions. Staff was very friendly and responsive.

Leisure Friends

10/10

Exceptional

28 Jan 2025

David

We stayed in room 1. Perfect for us. Very clean and parking right outside. AC worked amazing. Super quiet with private kitchen. Beach 4 min walk

Leisure Family

10/10

Exceptional

24 Jan 2025

Carol

I was here for a work conference and needed a clean, safe place while spending the day at my meetings. My room was one of six in a cottage. Immaculate, everything worked fine, bed was comfortable. The room had a fridge and coffee maker, but the cottage also had a full kitchen. Other folks shared the common space and kitchen, but quiet at night.

Business Self

10/10

Exceptional

18 Jan 2025

Amanda

The entire experience was wonderful except for the fact that you could hear every single conversation and footstep of the other Lodgers

8/10

Excellent

31 Dec 2024

JILL

Quaint, clean, affordable, convenient friendly staff. This is ideal if you need a place to sleep with the basics and not a resort experience.

Leisure Family