Motel Amr

2/10

Poor

27 Mar 2026

Spencer

Avoid place at all cost

Partner

2/10

Poor

08 Mar 2026

Nevine

While checking in the lady was so rude and paid me extra 60$ for a toilet
It is so expensive for a motel or a room which was taken
The reservation was not honest
It was a very bad experience

Self

2/10

Poor

01 Mar 2026

Ayupoon

Check-in was very slow. The room smelled like cigarettes. The following morning they lost the power and no staff was there to help their customers at all. I had to find the fire escape to get out of the building myself, and had to leave voicemail to tell them where I left the key since no one was there at all.

Self

2/10

Poor

13 Jan 2026

Souhear

Staff support was lake, I met them only on the check in, the agent wasn't nice. Other thing, they kept a copy of my ID, this is the first time i book a hotel her in Canada and I'm asked to provide an ID, I'm not comfortable letting my personal info anywhere, especially in an open laptop in a grocery store! Is this Expedia rules or this hotel's rules I need to know cause this is my first time booking by Expedia hopimg it will not be the last one. The room wasn’t comfortable, very smal and the toilet almost without door

Leisure Family

4/10

Poor

20 Sep 2025

Francois Jr

No soundproofing. Didn’t feel safe.
Wasn’t worth the money saved.

8/10

Excellent

30 Aug 2025

Steven

Very nice

2/10

Poor

17 Aug 2025

Dayna

This place was so dodgy... its above a grocery store, the staff really only spoke Spanish, there was shared bathroom with no toilet paper, the single doorknob on the room was barely on the door with one key and while the room itself seemed fine, albeit small, it smelt badly of smoke. There were a bunch of people doing laundry in the common area and the common kitchen was a large closet. We left immediately, ate the $100 and went to the Best Western. I couldnt recommend this place less...

4/10

Poor

12 Aug 2025

Verified traveler

Not what was advertised

I would never recommend this hotel to anyone, the toilet didn’t work and someone with a daycare under the room said she was being flooded and not to run any more water. Had to brush our teeth without water. The shower in the room was next to the bed. The mattress was smaller than the bed. A lounge outside the room with someone watching television most of the night. A bar next door with people shouting all hours. The smoke detector beeping all night. You have to check in at the store next door. It was just horrible and couldn’t wait to leave!

Friends_and_family Family

4/10

Poor

16 Jun 2025

Fransa

The light in our room was connected to hallway lights, if the hallway light goes on at 2am, a bright fluorescent light comes on in our room. The other room had no light in toilet when hallway light was off. I booked for 5 people, the camp bed they provided has a 10cm matress with no fitting sheet

8/10

Excellent

14 Jun 2025

Nikolos

Good

Friends

10/10

Exceptional

08 Jun 2025

Samuel

Ce sont les meilleurs hôtel de Saint Jérôme

Partner

6/10

Pleasant

23 May 2025

Verified traveler

Decent Stay, but Hygiene Issues Made It Uncomforta

For the price, it was a great option. Check-in was super simple, and all the amenities were nice and modern. I had everything I needed in my room, which helped me stay focused on the reason for my trip.
Unfortunately, the sheets were dirty, and I found several bugs throughout the room — including a couple in the bed. I’m chalking it up to bad luck, but it made me very uncomfortable, especially since it was my first night in a new country. Overall, an okay stay, but not the best first impression.

Self

2/10

Poor

25 Dec 2024

pierre

A ne pas recomander...aucune organisation

2/10

Poor

16 Nov 2024

Peter

I booked the room and received the confirmation and I didn't get a room. I ended up Just walking into a Comfort Inn and got a room there.

4/10

Poor

05 Oct 2024

Flaurent

Water leaking in the toilet. No hot water in the shower. No one to talk to in the morning

Business

4/10

Poor

20 Aug 2024

Luchel

Staffs barely know how to talk English. One bathroom for everyone who stays in there. The staff was talking on the phone on a loudspeaker in late night.

Leisure Friends

4/10

Poor

12 Aug 2024

Loran

Reception was argumentative and upset that I had not answered his phone call to confirm booking that was already payed for saying that he wanted to give our room to someone else since we arrived late (6 pm). Our room was good apart from the fridge that let out a horrible fishy smell that lasted about twenty minutes even after it was closed with the window open and being able to hear everything that was going on outside our room including the receptionist arguing with other guests at 1 am. The bathrooms were beautiful but there was a wait to use them as there are three shared bathrooms for the floor

8/10

Excellent

20 Jul 2024

Sinthujah

Everything is good

Leisure Family_with_children

2/10

Poor

18 Jul 2024

Jhonny

No bathroom in the rooms and the VIP rooms are terrible too!! Problem with the lighting!! Keep me up all night long!! The smell of the curry from the kitchen was everywhere and every night!!! Not recommended

Business Self

8/10

Excellent

22 Jun 2024

karen

Sometimes its loud in the lobby at late evenings

8/10

Excellent

09 Jun 2024

Jeff

New facility. Clean and quieteith shared bathrooms but they were just like you would find in a house. Staff very friendly. Think “university dormitory” instead of hotel. If you just want a place to sleep thats safe, clean and quiet its perfect. Has big kitchen available if you want to cook in but I didn’t use it

Leisure

4/10

Poor

12 Mar 2024

Steven

Was given a room clearly not ready for occupancy. List of fixes was left for proprietor. Once renovations completed in a year or so, maybe this is a good option for a short stay. The shower was the only positive.

Business_and_leisure

4/10

Poor

02 Oct 2023

Verified traveler

Hello, seems there is some misunderstanding. I came elles this réservation last week. I did not stay at AMR. Hoping I will not be billed for this. Thanks, John

10/10

Exceptional

06 Sep 2023

Johane

Was a little bit noisy in evening but settle early. Very clean property nicely situated

Leisure Self

2/10

Poor

24 Aug 2023

lucie

What I didn't like is that a lot of noise, dog barking late at night when no dogs allowed. It was the owner's dog. Handles broken for closing and opening windows. One window had no screen. Didn't feel safe. Expedia charged me an amount for two nights stay, when I got to the place, they charged me $30 more for tax which I had paid to Expedia.

Leisure Self

2/10

Poor

16 Aug 2023

Amy

We were supposed to have a queen non smoking room but we got a double room that smelled like smoke

Leisure Partner

6/10

Pleasant

15 Aug 2023

Antonio

Too many kids in the common room. Thin walls and ceilings. Parents were not monitoring the kids and using the room as a babysitter. Not considerate of other guests.

Other than that. The rooms were clean and comfortable. Easy to access and bathrooms were a short step away from the room. The parking lot was tidy and a grocery shop was attached to the property which is highly convenient.

Leisure Partner

4/10

Poor

13 Aug 2023

Dwane

They put me in a 'prison cell' Rm 202 (had to store my clothes on the floor - so small). White guys next to me get spacious rooms for 1-night's stay. They promised they'd give me a bigger room for night 2, but I smelled cigar smoke and couldn't stay. Expedia said \"their arm was tied\" didn't help much (2hrs on phone). After 11PM 2nd night they woke me up and moved me to better room. Was it because I threatened to file a discrimination complaint?

Leisure Self

2/10

Poor

09 Jul 2023

Ron

Worst hotel experience ever. They cancelled my stay 3 days after I paid and got a confirmation of booking first saying they cannot check in after 10 even though it says 24 hrs on the site - I said I will check in around 11 pm they said ok, only to send me a text message, to say they are cancelling because of bad weather!?? Very unprofessional and inconvenient, leaving me with no options in thw middle of the night. This never happened in any of the hotels before
What is worse. It has now been 10 days and I still have not resolved the situation with the refund either. It takes days to reply to any of my messages. The worst customer service/hotel experience ever, unheard of.
Don't book here because your booking confirmation doesn't mean anything and may not even get your money back!

Business_and_leisure Family

6/10

Pleasant

14 Mar 2026

Claudine

Bruyant

Family

2/10

Poor

15 Feb 2026

Véronic

Tout était insalubre… la chambre, les planchers en tuiles sales, des trous dans les murs, tête de lit salle et crasseuse, pas de salle de bain et/ou douche, pas de toilette, pas de lavabo, pas de téléphone, ni miroir dans la chambre. Personnel douteux, pas d’ordinateur pour contrôler les chambres louées ou non…. Ça avait l’air « clandestin » une fois à l’intérieur. Très loin de ressembler à leur photo sur la publicité de leur « hôtel », si on peut appeler ça môme ça.

Leisure Family

10/10

Exceptional

07 Feb 2026

jean-francois

Chambre avec bidet maison

4/10

Poor

03 Nov 2025

Sony

Chambre standard avec salle de bains communes pas très propre, le personnel dors sur les divans dans les aires communes, Chambre propreté ok

Self

4/10

Poor

01 Nov 2025

Christine

Le frigo n'était pas branché notre arrivée. Aucune eau chaude, donc incapable de se laver. Je me suis assise sur le lit pour regarder la tv et une vis est tombé par terre, mon conjoint c'est assis de l'autre coté et 2 lattes de soutien du matelas sont tombés sur le plancher.

Leisure Partner

2/10

Poor

30 Oct 2025

Geneviève

Nous avions réservé pour le Marathon du P'tit train du Nord et lorsque nous sommes arrivés, l'hôtel n'avait pas notre réservation. Nous avons dû chercher dans plusieurs autres hôtels, tout était réservé et avons dû trouver un hébergement dans une autre ville. Expedia n'a pas voulu répondre à notre demande de dédommagement. Une expérience stressante et décevante.

Leisure Family

10/10

Exceptional

03 Oct 2025

Edwin

La limpieza es buena, el personal amable, la habitacion que alquile por una noche, no tenia baño en la habitacion y el baño comun es muy limpio. En resumen me siento contento de haberme alojado ahi.

Business Self

6/10

Pleasant

26 Jul 2025

Aby Franck

Honnêtement, je ne sais pas où il y a une cuisine mais c’était vraiment pas la cas. Par exemple nous avions un frigidaire et un four micro-ondes. La chambre que nous avions étais pas top. Le plancher étais comme un plancher de béton dans les écoles et n’avais pas l’air très propre. Il y avait également des poils sur la couverture, je ne crois pas qu’il les changes. Le draps contour oui mais pas la couverture. Sinon le reste étais correct. De plus, on sentais comme une vieille odeur écœurante de cigarette… Je n’y retournerais pas mais sa a dépanner. Le plus malaisant étais d’aller faire un Check in dans une fruiterie pendant que les gens attendais pour payer leur article…

4/10

Poor

21 Jul 2025

Renald

Senteur de cigarettes dans la chambre ,

2/10

Poor

28 May 2025

Huguette

Affreux. Pas de toilette dans chambre. Doit demander code au magasin de fruit a chaque fois pour accéder au motel Le motel est accessible que jusqu’à 21 heures le soir sinon il faut appeler pour attendre que quelqu’un mette le code

Business Partner

8/10

Excellent

15 Feb 2025

Roheed

Endroit très propre personnel gentil

2/10

Poor

27 Dec 2024

Gordan junior

Horrible séjour, ils m’ont chargé un montant dont j’ignorai. J’ai pris une chambre précise, j’arrive on me dit que la chambre n’est pas disponible j’ai dû payer des frais additionnels pour une autre chambre

8/10

Excellent

23 Oct 2024

Sylvie

C’est un bon hôtel mais il y a place à amélioration. Matelas bruyant. Et il y avait une lumière bleue au plafond dont on a pas réussi à éteindre

Leisure Family

6/10

Pleasant

07 Oct 2024

Rodolfo

The light of the mirror was anoying all the night and also the light under the door . Was missing soap for the hands.

Business Partner

4/10

Poor

24 Aug 2024

Sylvie

Chambre petite mais propre toilettes partagés ou directe dans la chambre. Bâtiment peu invitant,on se demandais où était l’hôtel, doit passer par un épicerie pour faire le Check ✅ Personnel qui ne parlais pas français et courtoisie disons très limité! Le moins beau coin de saint-Jérôme à mon avis, je n’y serait pas sortie prendre une marche car ne semblait pas sécuritaire! Je ne referai pas l’expérience à cet endroit! Surtout prix quand même élevé comparé à d’autres endroit qui offrait plus pour le même prix, café dans la chambre, petit déjeuner inclus, ce genre de choses!

8/10

Excellent

11 Aug 2024

Natercia

Pas mal

Business_and_leisure Friends

8/10

Excellent

28 Jul 2024

Danielle

Nous avons trouve que c'etait bien en general

Leisure

2/10

Poor

21 Jul 2024

Karine

Insonorisation épouvantable......

Leisure Partner

10/10

Exceptional

18 Jul 2024

Rita

Raad en details na verschillende dagen aanwezighei

Alle mensen die ik hier tegen kwam waren erg behulpzaam als je iets nodig had. Het gaat niet altijd heel snel maar iedereen is van goede Ingesteldheid. Blijkbaar op de sites van verschillende boekingagentschappen Staan verkeerde uren voor Aankomst. Best niet voor 16u30 toekomen. Altijd best telefonisch verwittigen net voor je aankomst om te vermijden dat je er langs staat wachten. De telefoonnummers staan duidelijk binnen. Ik ben eens namiddag toegekomen en er was iemand Aanwezig die onze kamer heeft Toegekend. Er is niet steeds iemand aanwezig 24 uur op 24 maar wel telefoon is altijd. Wij zijn hier verschillende keren een paar nachten geweest en Wij vonden het hier telkens heel aangenaam. Ik vind dat er veel moeite is gedaan om het goed te onderhouden. Maar Iedereen is niet even netjes en denk niet aan het even proper achter te laten als wanneer je binnenkwam.
Wij hadden iets voor gehad en de uitbater zal heeft haar uiterste best gedaan om ons te helpen met ons probleem. De mensen die ik hier tegenkwam hebben een groot hart. Ze maakten allemaal ons onverwacht verblijf aangenaam. Het was hier rustig op de gevraagde uren. De televisie in de kamer was top. De frigo in de kamer en de microgolven werkten perfect. Er was een aangename verlichting en een grote venster met een bureau raam genoeg met kleine opbergruimte in de muur met voldoende om ruim twee koffers in om te bergen En alle kleren ophangen. Is hier ook een grote en goed ingerichte keuken dat iedereen mag gebruiken.

Friends_and_family Family

2/10

Poor

18 May 2024

Bounnit

Ma réservation n’est pas tenu en compte alors je n’ai pas de chambre sans remboursement ni rien j’aimerais avoir mon remboursement

8/10

Excellent

18 Apr 2024

Francine

Tres pratique pour séjour de convalescence avec commodité comme cuisine et chambre privée et distance de 5 minutes près de l’hôpital
Hôtesse très empathique et accommodante

Self