Seabed Grand Hotel Phuket

Thailand , Phuket
Phuket, 63/63 Moo 2 Chao Fa Suan Luang Road, Wichit
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20 reviews shown

10/10

Exceptional

24 Feb 2026

Dean

Staff were very friendly. Room was clean and spacious with a lovely balcony overlooking the pool. The food and drink was excellent. A fantastic pool and facilities. I would highly recommend this hotel when staying in Phuket

Partner

10/10

Exceptional

04 Feb 2026

Richard

The room was terrific, one of the best showers. The pool was refreshing. Friendly staff.

Self

10/10

Exceptional

13 Jan 2026

Krish

Breakfast was great

Family_with_children

10/10

Exceptional

05 Dec 2025

Erich

Clean rooms, friendly staff, quiet atmosphere, great amenities.

Leisure Family_with_children

2/10

Poor

21 Nov 2025

Simonette

The customer service is poor and certainly not at the level of a 5 star property. I was at the Courtyard Marriott Phuket and it far more esthetically pleasing and the polish and professionalism are on par with what one should expect from a luxury property. The staff here at the Seabed Grand lack the refined polish and professionalism of well trained high end hospitality employees. This is obvious by the way they present and interact with customers.
I had numerous issues during my brief stay. One of the things, I noted was that they had no washcloths? At the very least, they should be available upon request. They wasn't lotion or iron in the room either.
I went to go workout in the gym, only to find that it was closed as of 10 pm. All high end facilities that I have visited provide access to these facilities 24 hours a day. I called front desk for water and was told that I would have to come down to the lobby as there was no staff to deliver it. Additionally, there was no extra toilet paper. This is unacceptable. The wifi is unreliable and constantly offline.
An alarm went off the entire night. I informed the front desk. However, the alarm continued on throughout the night. I barely got any sleep and had a miserable night.
The worst issue ocurred when electrical issues caused a small fire that burned out my adapter and shut down the power in my room. I was burned by a spark, thankfully it was minor. The hotel handled this poorly and took no accountability.

Self

10/10

Exceptional

06 Oct 2025

Louise

Seabed Grand was a a lovely hotel to relax for a few days. The buffet breakfast every morning was great! The staff were all incredibly friendly and helpful. Our pool access room was fantastic!

Leisure Partner

10/10

Exceptional

28 May 2025

Ruben

This hotel was one of our better stays in Phuket. The staff was very friendly and attentive.The food and drinks were really good too. Would definitely recommend it.

Leisure Partner

10/10

Exceptional

23 Apr 2025

Sapatra

Very clean and comfortable. Food and drinks were very good. Amazing staff

Leisure Friends

10/10

Exceptional

18 Apr 2025

Michael Hallam

Fantastic stay, the staff were great, they have free shuttle bus to and from various parts of interest in Phuket which was handy as there is nothing in the immediate vicinity of hotel, nowhere to walk to. But we downloaded a taxi app which was fantastic as more than half price of normal taxis, very convenient, we could get to most places whenever we wanted for $200 Thai Bhat, as opposed to 6-700 bhat. But would definitely stay at this hotel again if come to Phuket, 10 stars from us 🙏👍❤️

Leisure Family

10/10

Exceptional

12 Mar 2025

Joshua

The staff is so pleasant and accommodating to all your needs. Very beautiful people to spend time with. I felt so loved, appreciated and safe. I would definitely stay here again. The breakfast was also amazing and they switched it up a bit every morning, so there was some variety.

Leisure Self

10/10

Exceptional

08 Mar 2025

Salim Tsaka

Great stay great hotel

Leisure Self

10/10

Exceptional

19 Feb 2025

Zhiyi

Such a great place to stay if you have a car, just like us. But the hotel is not in big size, neither a 5 star standard like it was branded in Expedia

Leisure Family

10/10

Exceptional

08 Feb 2025

Dawn

Far from beach, but always easy to get a ride

Leisure Family

8/10

Excellent

13 Jan 2025

Graciela

Expedia you disappointed us totally. We booked in this hotel over 2 months ago and our balcony was looking the backyards of the next door places. When we asked why? They said that because we booked through you that’s what you reserve for us. Never ever again I’ll reserve with you. Dissatisfied with the hotel in Singapore and now this. As an Expedia costumer I give you -1

8/10

Excellent

07 Jan 2025

THOMAS

Will stay here again

The hotel was nice and everything except the breakfast was really not up to par. Big saltwater pool was great for a few lengths and room was spacious and comfortable. Housekeeping ladies were fantastic. We came by car so location was not a problem for us. Delicious yum cha across the road is open daily till 2pm.

Partner

10/10

Exceptional

23 Jul 2024

Bernardo

The staff was very helpful with any question you had.

Leisure Partner

6/10

Pleasant

11 Apr 2024

Graham

Not worth the money unfortunately.

Run down hotel, lots of things not working well in the room.
Pool area was nice.
Breakfast not as advertised at all - cold egga, stale bread and minimal other choices. The only western options were deep fried calamari and spaghetti pomodoro. Staff watched us struggle to turn on the toaster without helping and also refused to cook fresh eggs.
Not as expected.
However, was a fairly convenient location for the port.

Partner

8/10

Excellent

20 Dec 2023

Eng Chu

I like everything about this hotel and it is not crowded. Peaceful cosy feeling. But it feels understaff. The breakfast spread is good but the quality can be better. The restaurant only opens for breakfast during my 5-day stay. The room is spacious and bathroom drainage is good. Aircon is good. Only that they don't provide toothbrush set unless you request. Cannot see their rationale. Location is good with basic amenities within walking distance. Hope there can be more in future. Overall, my family thoroughly enjoy the stay.

Leisure Family

6/10

Pleasant

24 Nov 2023

Cristina

10/10

Exceptional

15 Mar 2026

Matteo

Piscine au top personnel très serviable et accueillant hôtel 10/10

Friends