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Sugar Palm Residence

Phuket · Thailand

5/3 Virat Hongyok RdView location

8.2/10Excellent199 Reviews
Cleanliness9.0/109.0
Service8.0/108.0
Comfort8.6/108.6
Condition8.6/108.6
Location6.6/106.6
Neighborhood6.8/106.8
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sugar Palm Residence

Enjoy a refreshing dip in the outdoor pool, stay active at the fitness center, or explore the area on rented bicycles at Sugar Palm Residence. Located in Phuket's Talat Nuea district, this hotel offers complimentary Wi-Fi, tour/ticket assistance, and convenient access to nearby attractions via an area shuttle (surcharge).

Each of the 111 air-conditioned rooms features an LCD TV, private balcony, and cable programming. Private bathrooms include rainfall showerheads and complimentary toiletries. A roundtrip airport shuttle is available (surcharge), and free self-parking is provided onsite.

You'll be just a short drive from Patong Go-Kart Speedway and Phuket Offroad Fun Park, as well as the Phuket Weekend Market. Patong Beach and Bangla Road are also within easy reach.

Read more about this hotelShow less

With a stay at Sugar Palm Residence in Phuket (Talat Nuea), you'll be within a 15-minute drive of Bangla Road and Central Phuket. This hotel is 7.9 mi (12.7 km) from Patong Beach and 8.8 mi (14.1 km) from Rawai Beach.

Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: THB 800.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Phuket Botanic Garden 0.7 km / 0.4 mi
Jui Tui Shrine 1.3 km / 0.8 mi
Chinpracha House 1.3 km / 0.8 mi
Patong Go-Kart Speedway and Phuket Offroad Fun Park 1.3 km / 0.8 mi
Naka Weekend Market 1.7 km / 1.1 mi
Thai Hua Museum 1.8 km / 1.1 mi
Shrine of the Serene Light 1.8 km / 1.1 mi
Phuket Old Town Sunday Night Market Walking Street 1.9 km / 1.2 mi
Talad Yai Market 2.1 km / 1.3 mi
Phuket Baba Museum 2.1 km / 1.3 mi
Central Phuket 2.5 km / 1.5 mi
Limelight Avenue Phuket 2.5 km / 1.5 mi
Boxing stadium Phuket 2.9 km / 1.8 mi
Saphan Hin Mining Monument 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 111
  • Twin rooms: 11
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parking
Show 23 more facilities & services
  • Airport ShuttleExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • 24-hour security
  • Smoke detector
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Dining area
  • Clothes dryer
  • Library
  • Electric kettle
  • Restaurant
  • Air conditioning in Restaurant
  • Outdoor freshwater pool
  • Children’s swimming area
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Sugar Palm Residence

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Sugar Palm Residence

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 38 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable3 photos

    Sugar Palm Residence

    JUNIOR SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Living room: 1
    • Internet access
    • Extra beds on demand
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Sugar Palm Residence

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Sugar Palm Residence

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 45 m²SUI.DX
    SUITE DELUXEPhoto unavailable2 photos

    Sugar Palm Residence

    SUITE DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Extra beds on demand
    • Bathrobes
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Cooker
    • Balcony
    • Cot on demand
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Sugar Palm Residence

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sugar Palm Residence

8.2
Excellent
199 Reviews
Cleanliness
9.0 /10
Service
8.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
6.6 /10
Neighborhood
6.8 /10
Amenities
5.4 /10
100 reviews shown
4/10
Poor
24 Feb 2025
Keauna

Ants everywhere in the apartment.

The place is okay but looks nothing like the pictures it’s very much run down and needs a lot done to it once you’re there but I guess you get what you pay for?..
we had a situation in our room with ants there must be some kind of infestation because we couldn’t get rid of them no matter how much we sprayed the room with the ant killer they were everywhere in our clothes and the bathroom the kitchen!!
We asked for a refund and was told to contact hotels.com as we booked through them when we did this they rang the property to request the refund and they declined it!!
The toilet set has mould on it and the place overall is tired.
It’s also very isolated no much around it and it’s hard for taxis to find it they never can.

The only good thing I would say about this place is the housekeeper, such a lovely woman and takes pride in her job she was the best thing about the place and honestly deserves a pay rise bless her she cleaned the room everyday to her best ability and just had a lovely aura.

In conclusion..
don’t waste your money and stay somewhere else because the pictures are a lie.
Partner
2/10
Poor
04 Jan 2024
bonnie
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
Leisure Self
10/10
Exceptional
08 Jan 2022
Ahmadullah

Excellent

Very good place to stay. Not in the twin centre but very nice place
Partner
10/10
Exceptional
13 Dec 2021
Marcus

Loved it

I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable.

Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Partner
6/10
Pleasant
11 Oct 2021
Verified traveler
Nice pool .
Self
10/10
Exceptional
13 Jan 2020
Graham

Large, spacious, great facilities.

Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful.
I would definitively consider staying here again.
Self
4/10
Poor
16 Dec 2019
Verified traveler
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
Friends_and_family Friends
10/10
Exceptional
22 Nov 2019
Tyler

Nice and quiet

Enjoyable stay. Clean and quiet.
Partner
6/10
Pleasant
24 Jan 2019
Stephen

No WiFi a poor service.

Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak.

Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities.

Poor service and unnecessarily mean in my opinion.
Friends
8/10
Excellent
29 Apr 2018
micheal

Great place

This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.
Partner
6/10
Pleasant
18 Apr 2018
Verified traveler

It’s a condo!

This is really a condominium. They are renting out the unsold units like a hotel.
8/10
Excellent
02 Mar 2018
Amonrat
No wifi as mentioned
Family
4/10
Poor
28 Jan 2018
Jan

Not worth the stars given.

This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.
Partner
8/10
Excellent
26 Jan 2018
Marlyn

very nice clean and well maintained hotel.

Really good place to stay. Very clean and well run hotel. The swimming pool is lovely and staff members are willing to assist when needed. The condo is well maintained but lacks a mircowave and basic kitchen essentials if you not eating out. It would also help if you can place maps and welcome tourist packs in the rooms as the hotel is far from the cbd.
Family
10/10
Exceptional
08 Oct 2017
Daniel

Sugar palm residencd

Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.
2/10
Poor
24 May 2017
Danniele

False advertising

Organised a cot as we were travelling with a 9 month old.
Checked in and no portacot as arranged.

Apparently this hotel dont do portacots at all but advertise they do!!
Family
6/10
Pleasant
19 Apr 2017
lissa

Beautiful room and pool

Awesome place. Location is ok.
Breakfast was terrible.
Beds were so hard. Like sleeping on rock.
Service was very nice.
10/10
Exceptional
22 Mar 2017
Garry

nice hotel near Phuket town

Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road
8/10
Excellent
16 Feb 2017
nick

great place

would recommend a stay here!
6/10
Pleasant
04 Feb 2017
Verified traveler
No wifi, far from great breakfast. Not much around so need to rent a motorbike to do/see/eat anything.
The room was ok but only 1 channel in English and very uncomfortable sofa.
The pool is almost all day shaded
6/10
Pleasant
30 Dec 2016
Gote

not close e to the beach. surrounded by bushes.

Bed is hard. Too far away from any beach
Empty area. Bushy anf dark by night time. Run away from this hotel
10/10
Exceptional
17 Dec 2016
Timothy

good hotel; recommended

Located near old Phuket town, there's no lack of food to try nearby. Weekend market is also only a 20 min walk.

Most taxis will know where the place is as well.
10/10
Exceptional
18 Sep 2016
Bhuvanada

Nice choice

Nice n comfort, good for group or family stay but dont expect on the food
Family
10/10
Exceptional
12 Aug 2016
Nadvipa

Perfect hotel

nice and clean hotel. I booked this hotel for my mom and dad for 3 nights.
Family
8/10
Excellent
01 Aug 2016
Garry

extended fun

Went here for 2 days and stayed for 4
Family
8/10
Excellent
16 Jun 2016
Jittanon

second time there

Second time in there, and feel ok. Clean and quite, all wen need. Price good value.
10/10
Exceptional
15 Jun 2016
Michael
This is the 2nd time we stayed mainly for our golfing trip. Rooms are very clean with good shower facilities. Value for money and the receptions were very helpful.
Family
10/10
Exceptional
28 Apr 2016
Jarawee

Nice hotel

Everything good
Family
10/10
Exceptional
02 Apr 2016
Mahesh

New and very clean

Stay was good with cordial service, very clean room, new building
Partner
10/10
Exceptional
01 Apr 2016
Jarawee

Nice Holiday

Everything good!
Family
6/10
Pleasant
19 Mar 2016
Verified traveler

You get what you pay for.

Stayed for 4 nights/5 days. The shower had a little mold in the corner, the couch was gross to me w/bumerous stains-I didn't even sit on it, but I was t there to watch tv. Not close to the beach, it was abt a 30 min ride to Patong beach (600 baht)-which I was fine w/bc I knew it was off the beaten track. It was a last minute booking for me due to travel delays & issues, so I researched quickly, but only paid $24 USD a night. Get a room poolside bc wifi is not in the rooms, only the common areas. My room on the 2nd floor got wifi everywhere due to the location.
10/10
Exceptional
15 Mar 2016
SRK

5-star quality, 3-star price

This is a clean, new, modern and well equipped hotel. I had the pleasure of spending two weeks in a deluxe suite with a small private terrace and lawn, opposite the large swimming pool. The staff are welcoming and helpful, and available 24/7. I believe breakfast is included and free of charge for all guests, but it is extremely basic. There is ample covered and secure parking. The gym contains only fitness training equipment - no weights. There is a very nice, clean and cheap restaurant within walking distance called Riceberry, which I highly recommend. There are also several fresh fruit stalls within the vicinity. The hotel is a long drive from Patong (the main tourist area), yet close to other attractions such as Central Festival mall and Phuket Town. My only complaint is that swimming pool was not heated in the evening, and was unusable as a result. Although, many other guests did not find this to be a problem. Overall, staying at this hotel was a great experience.
8/10
Excellent
04 Mar 2016
Pat

great value

Nice modern serviced apartment. Decent breakfast. Only downside is the wifi only works by the reception and pool area. Location is near down town phuket so you will most likely need to hire a scooter to get around, they help with that at the reception. The scooter I got was 250 baht a day, good condition. These apartments have kitchens but the cooktops are not connected and there's no pots and pans or dishes or cutlery so don't count on cooking your own meals. The fitness centre is just ok for some cardio, only one of the treadmills works. Stationary bikes and elliptical are ok.
8/10
Excellent
01 Mar 2016
Verified traveler
Pleasant stay Value for money
Family
10/10
Exceptional
28 Feb 2016
Kai

Nice hotel

Reasonable price, The room is spacious and comfortable.
6/10
Pleasant
22 Feb 2016
PAUL

A little remote

At breakfast cold fried eggs were served,I told the owner about this and I suggested a warmer and this is now in place.There is a lack of sun beds and this has been mentioned,but be aware the pool only gets the sun about 2pm onwards.Better wifi will come in time I am assured,the whole area has got to be updated.I stayed here for two weeks and that is too long for this location,it lacks places to eat even in Phuket town.The owner is having a restaurant built by the hotel so in future that will help.Not good walking into town I encountered stray dogs,rather disturbing.I would not stay in this area again,however I could not fault the staff just the location.
8/10
Excellent
15 Feb 2016
Verified traveler

Sugar Palm Hotel in Phuket Town

No internet in rooms lobby only Good breakfast Great hotel and pool and each room is a suite. the main problem is locatiion which is 30 minute drive from beach area. great value here but i would stay in Karan beach area next time
10/10
Exceptional
14 Feb 2016
georges
Good
Family
6/10
Pleasant
28 Jan 2016
Verified traveler

sugar palm review

We stayed 2 nights and 3 days at sugar palm. Checkin in will easily get you confused. The lobby was filled with random people and no personnel around. The information center on the corner is the place you need to go to check in. No signs of where to go to check in. Then we were guided to our room. The room was spacious yes, but it didnt have a pleasant smell right when you walk, the bed was rock hard when you lie on your back,and the worst theres no WIFI in the rooms only around common areas like the pool, fun and lobby (im guessing thats why everyone hangs out at the lobby). So if you dont have data as a visitor you would have to go down to any of the common areas to get connected. Breakfast was blah. If you want a quiet area this is great for you but if you want to party not the best based on location. Overall, we just sucked it up sleeping on a very uncomfortable bed and not having WIFI in the room. Receptionist at night was great though!
Family
10/10
Exceptional
25 Jan 2016
Verified traveler

Worth the price

Overall a good experience.
Quiet place. Comfortable environment. Love the pool.
Big room. But far from most attractions
4/10
Poor
24 Jan 2016
Ken

No power to stove top!

Very clean and spacious. Worst bed ever unless you like a bed like a board. Stove top not connected to power! They said I needed to stay for 6 months or more to have it connected to power. Pretty good free breakfast.
8/10
Excellent
12 Jan 2016
Verified traveler
Sugar Palm Residence was well-situated; out of the madness of Phuket Town but within easy walking distance. It was clean and well-kept. The staff were helpful and let us check in early. Overall this was a pleasant experience and recommend it to anyone thinking of traveling to Phuket.
4/10
Poor
12 Jan 2016
Shaw Meng
Not all staff are attentive towards your needs.
Partner
8/10
Excellent
10 Jan 2016
piyush

Nice hotel close to old town but far from beach

We stayed for 3 nights in Sugar Palm Residence. The hotel is bery nice. The only problem is that it is far away from the beach. Rest everything is just perfect for the price. Breakfast is not so good.
10/10
Exceptional
06 Jan 2016
md tafazzul

Quality is good.

One speek is good.
Partner
10/10
Exceptional
20 Dec 2015
Scott
Amazing hotel and cheap. Not much within walking distance for tourists though. Good place to stay if your passing through and need a nice, clean and quiet place.
8/10
Excellent
03 Nov 2015
Alan

Excellent Location!

Found the hotel is a bit old compared to the photos on the website but overall it was thoroughly an enjoyable stay as the location being very convenient to all the major shops.
8/10
Excellent
24 Sep 2015
Verified traveler
Positives - fantastic large pool. Staff were brilliant so helpful and kind. So glad I ordered taxi from the hotel which was reliable and comfortable. I was fortunate to bump into the owner who was so kind to give us a lift to phuket town and recc a delicious local restaurant. When he overheard that I had been overcharged for a double booking he ensured I would get a refund sorted out immediately unlike hotels.com who replied with generic emails but refunded me in the end after many emails. Decor was very new. Negatives - bed was hard, basic breakfast, no TV in room, the stove advertised was disconnected and we were told it was on show for short term bookings only, you need a car to get around. Besides the negatives which can easily be fixed I will definitely be back for the warm hospitality!
Partner
10/10
Exceptional
11 Sep 2015
Verified traveler

Nice Hotel

Palm hotel was not even a hotel. It was an apartment sitting in the center of Phuket. Not in the tourist area but easy access to the major attractions. The room had a small kitchen, one room, and a tv area with a couch. The other floors are for full time residents of the Palm. WIFI is only available in the lobby area. The pool is nice and clean. Staff is friendly. The free breakfast was okay.
8/10
Excellent
29 Jul 2015
Niphan
Value for money
Family
10/10
Exceptional
19 Jun 2015
Robinson

Lovely

Delightful, new rooms and very clean. The pool was nice too. The staff there are lovely and couldn't have helped us more.
Partner
8/10
Excellent
07 Jun 2015
siriporn

clean and simply to travel in city

good choice to stay for business in Phuket city.
8/10
Excellent
15 Mar 2015
valentina

Great place, poor location

Despite the location of this place and Phuket itself, this hotel is really great. Great little space, very comfy, cute kitchen area, very new and just cozy. The hotel has a nice pool area. If you're looking to be in a great location or near the beach, then this isn't the place... It's far from everything- everything as in the beach and anything touristic. It's great though if you're using a scooter to get around and don't mind driving around. I would definitely recommend!
Partner
10/10
Exceptional
12 Mar 2015
ZHICHENG

Best hotel I've ever stayed in Phuket town

Spacious room, huge swimming pool
8/10
Excellent
05 Mar 2015
Verified traveler

WOW! Beautiful Building

Brand new apartment building so everything here is super modern and clean! The room was immaculate and set up beautifully. Balcony over looking a pond and a few villas. The pool is really nice, and though not deep, it's relaxing. Fitness center only has cardio, no weights. Wifi is best in the den upstairs from the gym, couches to sit are there and there's a library of books and magazines for reading. Huge drawback is there's no wifi in the rooms, only in the lobby, pool area, fitness center, and the aforementioned den. This was ok during the day as i sat i the den, but at night was a real pain because that area is closed at 9pm and the lobby has no air conditioning after 3pm in the afternoon, so the lobby is very hot in the evening and full of people using wifi. Furthermore, there are loads of bugs in Thailand so getting bit up while trying to send emails at 9 or 10pm is not great. The breakfast is really just carbs, toast and jam, assorted danishes and breads, tea, and coffee, but it was food enough for me. The place is also far off and not in the middle of the action at all, at least 25 min to Patong but about a 5 min drive to Phuket Town. Perfect for a business traveler who doesn't need wifi at night and has their own transport to get around. I would actually live here if I lived in Phuket.
10/10
Exceptional
04 Mar 2015
ken

Awesome!

First off, the owner Mr. Wah is amazing! The first day at the hotel we were about to catch a taxi when what was an employee offered us a ride. He drove us down to Kata Beach, all the way talking to us about what to see and little tips. On arrival we wanted to pay but he refused to accept any money. The next day,and the next,and the next whenever he saw us he would ask what we were doing and if we wanted a ride anywhere, it was only after we found out he is the owner of both The Sugar Palm, and The Sugar Palm Grand as well as other establishments. He truly went out of his way everyday for us, and we genuinely felt this is because he is so nice and really wanted to help us out. The rest of the staff is exceptionally nice as well. The hotel is close to downtown Phuket not the beaches, but they are easily reachable buy taxi. The hotel is very new and clean and we loved the infinity pool. At the price point it is at we were really happy and extended our stay from 2 days to 6 and are going back again soon. The area around the hotel has a lot of hidden treasures to explore(like the huge park and river across the street where hundreds of locals come at night to walk,run, and workout).
We really felt at home at this condo/hotel
Very impressed!
10/10
Exceptional
03 Mar 2015
Verified traveler

Decent and clean hotel

Clean and nice hotel. Included mini breakfast was adequate. The neighborhood isn't that nice, but the center is at walking distance and for the price I am very satisfied. Small number of staff, but the room cleaning was insamely fast and efficient.
Family
8/10
Excellent
25 Feb 2015
anand

Good one

Nice brand new hotel, nice staff.
Reasonable price But but too far from the beach town about 15 min drive.
10/10
Exceptional
15 Feb 2015
Moira

Excellent value for money

Excellent new development. Not close to the beach and a good 20 minute walk to the old Town of Phuket. Otherwise everything positive. Fantastic infinity pool, modern small appartment - two rooms and bathroom with \"rainwater\" shower. Bedroom and living room with a kitchenette with fridge and kettle. Quiet efficient air conditioners in both rooms. Balcony offer looking the pool. Free quick wifi in public areas. TV with loads of channels including English film and news channels. Small mini breakfast. Friendly staff.
Lovely place and very good value.
Partner
8/10
Excellent
13 Feb 2015
ian

New modern hotel

Top class hotel. As modern as it gets. Poor breakfast. Bad location. Good staff. Great pool. Mixed review
8/10
Excellent
19 Jan 2015
Pavel

Good room for very good money(cheap)

It's pretty new residence with outdoor pool. Rooms are equiped big fridge, sattelite tv and aircon. Small balcony. No view, but it's not problem. Good shower. Breakfast really poor.
Partner
8/10
Excellent
04 Jan 2015
micheal

New hotel

Brand new hotel but need a little bit of improvement.

A better wifi for the customer instead of availability only at the swimming pool and ground floor.

Room needs chairs and breakfast sittings better layout. On top of this a little bit of additional frying rice and noodles will add to the excellent existing simple menu. Thanks
10/10
Exceptional
03 Jan 2015
Verified traveler

New and good service...

Top new residence hotel. Nice swimming pool and nice staff.
Partner
10/10
Exceptional
27 Feb 2026
Thainá
Hotel bem localizado pra quem esta fugindo da agitação de patong. Fica super proximos a old town.
Friends_and_family Family
6/10
Pleasant
30 Dec 2025
Caroline
God størrelse på værelset, men i dårlig stand, og vi havde en kakerlak på værelset
Partner
10/10
Exceptional
01 Oct 2025
Nick
Shop downstairs open late night.
Budget friendly.
Easy parking.
Self
2/10
Poor
30 Mar 2024
Daniella
Boendet ligger långt bort ifrån allt. Rekommenderar inte detta boende. Personalen kan inte engelska. Enda positiva är att rummet är rena och hotellet har en helt okej pool
Friends_and_family Family
10/10
Exceptional
06 Dec 2023
cengiz

İyi

Gayet iyi
Partner
8/10
Excellent
12 Feb 2023
Elli

Quite ok hotel

The place and room were fine, but although the room was properly cleaned, the living room wall was totally filthy and it made the whole room feel a quite filthy too. The pool area was nice, but there were only a few sunbeds - why? Also I missed some chairs on the balcony, there was nothing. But overall a nice stay.
Partner
10/10
Exceptional
08 Dec 2022
Princess
ที่พักสะอาด เดินทางสะดวก
Business Self
2/10
Poor
09 Nov 2022
ut
พนักงานไม่ค่อยให้ความชัดเจนในการประสานงานหรือสอบถามจึงยกเลิกที่พักไป
Business Friends
10/10
Exceptional
29 Jan 2020
Robert

Jederzeit wieder,günstig gut

Ein schönes Hotel, die Zimmer sind geräumig und sauber. Schönes Badezimmer. Langer Pool zum Bahnen schwimmen auch ein Kinderbecken ist vorhanden. Motorroller werden auch verliehen.
Friends_and_family Friends
10/10
Exceptional
02 Jan 2020
Anja

Pænt hotel lige midt i byen

Super Fint hotel og værelse, boede i den nye afdeling værelset er lidt mørkt indrettet, det er pænt og velholdt,det eneate der trængte til en udskiftningen var bruse hovedet i badeværelset. D
Kan kun anbefales hvis man er til at bo lige hvor det hele sker 👍lækker pool hvis lyster at blive kølet af men ingen liggestole liggestole
Friends_and_family Friends
10/10
Exceptional
21 Apr 2018
hanasai
ที่พักสะดวกสบาย บริการดี มีสระว่ายน้ำ และ ฟิตเนตให้ได้เล่น พร้อมทั้งมี Wi-Fi ฟรี
8/10
Excellent
14 Jul 2017
Verified traveler

新式公寓,视野宽阔(๑❛ꆚ❛๑)

服务员态度很好,房间舒适,开放式厨房,但不见煮吃工具,客厅Wifi不给力,要落大堂及泳池边用,泳池够大,周边有水果市场及饭店,早上有筒单自助早餐供应,洒店价格超值,我们本订了一晚,後来住了4晚,下次来也会入住的。
10/10
Exceptional
29 Jun 2017
Verified traveler
good staff good service and very helpful from staff easily to go anywhere in Phuket
6/10
Pleasant
27 Jun 2017
Verified traveler

อุปกรณ์และบนิการไม่ครบ ตามที่โฆษณาไว้

ห้อง Delux โฆษณาว่ามีครัวขนาดเล็ก แต่ถึงเวลาจริง ไม่ยอมให้ใช้งาน และไม่มีอุปกรณ์ทำครัวให้ เนื่องจาก สงวนไว้เฉพาะลูกค้า\"รายเดือน\" เท่านั้น หรือลูกค้ารายวันต้องจอง 1 เดือนขึ้นไป
รู้สึกเหมือนถูกหลอก ว่ามีครัว เลยเลือกพักที่นี่และจ่ายตังล่วงหน้า พอถึงวันเข้าพัก ก็ยกเลิกไม่ได้แล้ว ถึงแม้จะ ไม่ได้บริการตามที่ตกลงกันไว้ เสียใจมาก ไวไฟใช้แชร์ของสระว่ายน้ำ
8/10
Excellent
28 Mar 2017
Oliver

Schöner Pool

Zimmer wie ein gutes Apartment. Recht neu und komfortabel. Das Frühstück ist keines, das ist ein Witz! Für den Toast gibt es nur die Möglichkeit von 2 chemischen Marmeladen.
Partner
8/10
Excellent
26 Feb 2017
นิรนาม
ห้องพักขนาดประมาณ 50 ตร.ม.แบ่งเป็น 2 ส่วน พักผ่อน และนอน ซึ่งดีมาก
แต่โซฟาค่อนข้างแย่ นั่งแล้วไหลตลอดเวลา
น้ำร้อนมีปัญหา ไม่ไหล
ก็อกอ่างล้างจานกระจาย
ทีวีสัญญานไม่ดี
รีเซพชั่นแจ้งเรื่องอาหารเช้าว่าเป็นแบบอเมริกัน แต่ความจริงเป็นคอนติเนนทัล ที่เราทราบอยู่แล้ว แต่แม้ว่าเป็นคอนติเนนทัล แต่ควรเพิ่มไข่ต้ม และมาม่าจะดีมากเนื่องจากอยู่ลึกจากถนนพอสมควร
10/10
Exceptional
18 Feb 2017
Verified traveler

Great Hotel

โรงแรมดีสะอาด ห้องพักสวย ใกล้ตัวเมืองความปลอดภัยสูง ถ้ามีรถจะสะดวกมาก
8/10
Excellent
15 Feb 2017
Pine

โรงแรมติดสวนหลวง(สวนสาธารณะ)

โรงแรมไม่ไกลจากเมือง ~1.5 กม. สามารถเดินไปได้แต่ไม่แนะนำให้เดินหลัง 10 โมง เพราะแดดแรงมากค่ะ ที่พักเป็นคอนโดมิเนียมดัดแปลงเป็น service apartment รายวันรายเดือน มีที่จอดรถสำหรับคนที่เช่ารถ/ขับรถมา สระว่ายน้ำกว้าง มีฟิตเนสด้วย ห้องสะอาดดี เตียงกว้าง(สำหรับคนสูงไม่เกิน 170) อาจจะห่างไกลที่กิน แต่หน้าทางเข้ามีร้านอาหาร (เจ้าของเดียวกับโรงแรม) ขอติอย่างเดียว อาหารเช้าน่าจะมีไข่ดาว ไส้กรอก หรือข้าวต้มสักหน่อยน่าจะดี
6/10
Pleasant
11 Feb 2017
Verified traveler

Kohtalainen hotelli

Hotelliin oli hankala löytää google mapsin avulla. Siistihkö huoneistohotelli, mutta hiukan epämääräisellä alueella ja aika kaukana kaikesta. Hotelli oli melko moderni, mutta sänky todella kova, ja wifi toimi ainoastaan aulassa ja ensimmäisessä kerroksessa. Muutaman kympin hintaisena hintansa väärti. Kaksi suurta ostoskeskusta noin 3km päässä.
Partner
8/10
Excellent
09 Jan 2017
Povilas

Clean apartment, poor breakfast, average location

Great apartment with daily cleaning and bedding change. Very poor breakfast and average location away from the beach. Nice infinity pool and park nearby. Overall it's a good value for money.
Partner
10/10
Exceptional
08 Jan 2017
Jiahui
Great place, poor location.
The pool was nice.
The staff there are nice and couldn't have helped us more.
10/10
Exceptional
08 Jan 2017
Jiahui

Nice Hotel

I like this hotel.
Swimming pool is good!
10/10
Exceptional
08 Jan 2017
상원

편하고 깨끗하며 공원이 붙어있는 산책로가 최고임

가격대비 최고의 숙소
Family
10/10
Exceptional
06 Jan 2017
Jiahui

the hotel is clean.

There is a park next to the hotel, i can see the garden view, is beautiful! The swimming pool is good! Staff is nice.
If you want to stay this hotel, the kitchen cannot be used.
10/10
Exceptional
05 Jan 2017
Jiahui

The hotel is clean

Only the lobby has wifi.The swimming pool is good!A garden next to the hotel, i can saw the garden view in my room, it's very beautiful!! The staff is very nice, patience to answer any of my questions.
The only problem is that kitchen cannot be used!
BTW, the refrigerator can work.
8/10
Excellent
02 Jan 2017
Tuan

Propre et très bon rapport qualité prix

+
Très belle piscine
Chambre propre
Le Restaurant à l'entrée de l'hôtel est très bon
Bouteille d'eau fraîche
-
Piscine un peu froide
Accueil moyen
Emplacement un peu loin des commerces début proximité
Partner
8/10
Excellent
26 Dec 2016
Fernery

โรงแรมเงียบสงบเป็นส่วนตัว

สถานที่สะอาด เงียบสงบเป็นส่วนตัว พนักงานให้ความช่วยเหลือดี อาหารเช้าน้อยไปหน่อย มีชา กาแฟ ขนมปัง ผลไม้ น่าจะเพิ่มข้าวต้มหรือ ไข่ดาว
ห้องนอนกว้างขวาง เป็นสัดส่วน วิวสวยค่ะ
8/10
Excellent
30 Oct 2016
Calvin
Very comfortable and deluxe hotel but low cost. It is no doubt I would recommend to my friends.
8/10
Excellent
18 Oct 2016
Suppachai

โรงแรมสไตล์คอนโด สะดวก สบาย

มาพักรอบที่สอง ยังคงประทับใจ แต่เสียดายที่ในห้องพักไม่มี wifi
Partner
10/10
Exceptional
31 Aug 2016
Reimund

Ruhiges Hotel im Stadtzentrum

Zum dritten Mal in diesem Jahr im gleichen Hotel übernachtet und bis auf das Frühstück, das dieses mal etwas dürftig ausfiel, mir persönlich aber nicht viel ausgemacht hat, da ich sowieso im Urlaub selten frühstücke, war alles wie die beiden Male zuvor auch in Ordnung.
10/10
Exceptional
29 Jul 2016
Satite

คุ้มค่าคุ้มราคาค่ะ

ดีทุกครั้งที่มาพักค่ะ
Family
10/10
Exceptional
15 May 2016
Verified traveler

chatree

ข้อดี : ห้องพักสะอาด แบ่งเป็นส่วนๆ ระหว่างห้องนั่งเล่น และห้องนอน แอร์เย็นดี ระบบรักษาความปลอดภัยเยี่ยม
ข้อเสีย : อาหารเช้า, ระบบเตือนไฟไหม้ (มีสัญญาณดังตอนเข้าพัก เจ้าหน้าที่บอกไม่มีอะไร แต่ดังหลายครั้ง ควรปรับปรุง)
เจ้าหน้าที่เช็คอิน มีคนเดียว และสถานที่เช็คอิน แยกออกจากตัวโรงแรม (ตอนเช็คอินไม่มีเจ้าหน้าที่อยู่ ต้องนั่งรอ)
8/10
Excellent
06 May 2016
Verified traveler

โรงแรมราคาประหยัด เดินทางสะดวก

ห้องพักสะอาด บรรยากาศ รอบโรงแรมดี มองเห็นเขารัง มีสระว่ายน้ำขนาดใหญ่บริการ
8/10
Excellent
28 Apr 2016
franck

bon hotel

bon hotel
8/10
Excellent
20 Apr 2016
Verified traveler

ล้ตัวเมือง หาที่กินสะดวก ที่จอดรถดี

ทั่ว ๆ ไปดีมาก ห้องพักสะอาด แบ่งเป็นสัดส่วน อุปกรณ์ของใช้จำเป็นมีให้ครบ ที่จอดรถดี สระว่ายน้ำสะอาด ความยาวเหมาะแก่การออกกำลังกาย
8/10
Excellent
13 Apr 2016
Verified traveler

二人蜜月旅行

入住三晚, 其實只有一天正式在酒店活動, 游泳池很大又乾淨, 也有圖書館及室內運動場, 設施很多。還有, 房間很大而且包含客廳, 這價格能入住優質酒店, 非常棒。
Partner
8/10
Excellent
06 Apr 2016
Jeanet

Rigtigt modernet Hotel

Lækker Pool, flotte værelser med aircondition. Langt fra Strand ca 45 min med bus. Hvis man kan lide at være der hvor de lokale bor, så er det perfekt sted med billige spisesteder med rigtig god mad. Der er flere attraktioner i nærheden. Såsom weekendmarked, templer, havn og en smuk Park ved hotellet.
Partner

Location & surroundings

Sugar Palm Residence
5/3 Virat Hongyok Rd, Phuket Town, Thailand

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Sugar Palm Residence

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