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The Memory At On On Hotel

Phuket · Thailand

19 Phangnga Rd,Talat Yai,Mueang PhuketView location

9.4/10Excellent759 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.8/108.8
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.8/108.8
Value9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Memory At On On Hotel

The Memory at On On Hotel, formerly the On On Hotel, is ideally situated in Phuket Town, catering to both business and leisure travelers. From this convenient location, guests enjoy easy access to the city's vibrant attractions.

Impeccable service and essential amenities invigorate guests, including laundry and dry cleaning services, a coffee shop, bicycle rentals, and tour arrangements. The hotel's 43 rooms exude an atmosphere of peace and harmony, while recreational offerings ensure a fulfilling stay.

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With a stay at The Memory at On On Hotel in Phuket (Old Phuket Town), you'll be within a 15-minute drive of Bangla Road and Central Phuket. This hotel is 8 mi (12.9 km) from Patong Beach and 9.4 mi (15.2 km) from Rawai Beach.

Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 0835555002231
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: THB 900 per vehicle (one way)
    • Rollaway bed fee: THB 705 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Shrine of the Serene Light 0.1 km / 0.1 mi
Phuket Baba Museum 0.3 km / 0.2 mi
Phuket Old Town Sunday Night Market Walking Street 0.3 km / 0.2 mi
Talad Yai Market 0.5 km / 0.3 mi
Chinpracha House 0.5 km / 0.3 mi
Limelight Avenue Phuket 0.7 km / 0.4 mi
Thai Hua Museum 0.7 km / 0.4 mi
Jui Tui Shrine 0.7 km / 0.4 mi
Patong Go-Kart Speedway and Phuket Offroad Fun Park 1.4 km / 0.9 mi
Phuket Botanic Garden 1.7 km / 1.1 mi
Vachira Phuket Hospital 1.7 km / 1.1 mi
Boxing stadium Phuket 2.2 km / 1.3 mi
Saphan Hin Mining Monument 2.2 km / 1.4 mi
Khao Rang Park 2.7 km / 1.7 mi
Central Phuket 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
Show 23 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Terrace
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Meeting room
  • Photocopier
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Memory At On On Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    The Memory At On On Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    The Memory At On On Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Memory At On On Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    The Memory At On On Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    The Memory At On On Hotel

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 40 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable6 photos

    The Memory At On On Hotel

    JUNIOR SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Rollaways on demand, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Desk
    • Slippers
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Smoke detector
    • Cable TV
    • Welcome pack
    • Make-up mirror
    • Wi-fi

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-2

    Photos are not available for this room type.

    The Memory At On On Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    The Memory At On On Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The Memory At On On Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    The Memory At On On Hotel

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    The Memory At On On Hotel

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    The Memory At On On Hotel

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    The Memory At On On Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    The Memory At On On Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 21 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable8 photos

    The Memory At On On Hotel

    Double or Twin SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Welcome pack
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Cable TV
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Memory At On On Hotel

9.4
Excellent
759 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.8 /10
Value
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
06 Aug 2026
Asia
A lovely hotel I. The heart of Old town Phuket. Everything you could need is located around the hotel, food, shopping, transportation, etc. The hotel has a lovely vintage atmosphere, I felt like I stepped back in time in the most amazing way. The staff were very helpful and efficient.
10/10
Exceptional
24 Jul 2026
Calvin
The hotel is very charmingly historical. The staffs were very friendly and helpful. I would definitely stay here again.
10/10
Exceptional
08 Jul 2026
Melissa
Beautiful old world charm. Great service from the people.
Self
10/10
Exceptional
25 Jun 2026
Abby
On On hotel is perfectly located in the Old Phuket Town. We arrived on Sunday and the special Sunday market is right outside of the hotel. I love the vibe and decor of the mid century Thai. It’s very charming and photogenic.
Family
10/10
Exceptional
17 Jun 2026
Francois
Beautiful hotel with a lots charm well located in old town.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Rowena
Very Convenient
Friends
6/10
Pleasant
04 Jun 2026
eunsun
Small old building . Room is small. But location was good from market,bus station.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Cristina
We had a wonderful stay at The Memory at On On Hotel. We absolutely loved the beautiful antique interior, which gave the hotel so much charm and character. The facilities were clean and well-maintained, making our stay very comfortable.

A nice touch was the complimentary unlimited hot and cold drinks, along with biscuits and bread available throughout the day. The staff were incredibly friendly, accommodating, and always willing to help. We especially appreciated being allowed to check in early, which made our arrival much more convenient.

Overall, it was an excellent experience, and we would gladly stay here again when visiting Phuket.
Partner
10/10
Exceptional
25 May 2026
Katie
Our stay was fantastic! Great location and staff!!
10/10
Exceptional
23 May 2026
Nigel
Amazing boutique hotel right in the heart of Phuket Old Town. Really friendly and helpful staff.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Lee
Quirky 50’s vibes but that’s the whole area Phuket town is a must million times better that patong and this hotel is right in the heart of it
Partner
10/10
Exceptional
11 May 2026
cecil
Room was very clean. Bed extremely comfortable. Shout out to front desk concierge Phillip did an outstanding job ensuring our stay was top notched.

Much appreciated ..
Mr Woods
Partner
10/10
Exceptional
04 May 2026
John
I can't fault it - location, staff and cleanliness - absolutely spot on
Friends_and_family Family
10/10
Exceptional
04 May 2026
John
A lovely hotel in a perfect location in the Old Town
Friends_and_family Family
8/10
Excellent
02 May 2026
Shing Hei
In the centre of Phuket old town, friendly staff were there to greet the moment I arrived
Partner
10/10
Exceptional
13 Apr 2026
Nathaniel
This hotel has the perfect location for doing most things in Old Phuket Town. We stayed here for 2 nights. A couple of perks about this location is the safety, location and rooms. The rooms are outside access from the main lobby but you must use a key card to access room area. There are small snacks and drinks throughout the day in the lobby if needed. While the room we stayed in was a bit small, the rooms maintain power throughout the day (some hotels in Phuket require card insert to turn room power on) so if you need to have the AC on while you step out for a bit you can. Warning, the road in front of the hotel does close off during the Sunday Night Market (which is just a street over). So you may have to walk a block to request rideshares. Staff was fantastic and incredibly kind. They stayed outside the hotel to see us off as we left for the airport. If you don't mind the walk, Monkey Hill is nearby. Sunday Night Market and Mad Hog Tavern are also nearby and great experiences. While there is no formal resturant in the hotel, there is a bakery attached that has discounts for hotel guests. Would stay here again if we ever visited.
Partner
10/10
Exceptional
29 Mar 2026
Slobodan
A very nice place full of character, located in the heart of Phuket. The room windows face an inner courtyard, which serves as a walkway and access to the rooms.
Partner
10/10
Exceptional
24 Mar 2026
SABRINA
Great hotel, good location and inside decor. Room was nice size and bed very comfortable. Would recommend!
Friends
8/10
Excellent
22 Mar 2026
Andrew
AC was excellent, staff were very helpful.
Room was small but adequate, only issue was bed is long, several times my wife and I hit the low wooden end on our shin or foot.
The Hotel is very authenticate 1920's beautifully furnished in the old style.
Free snacks during the day were very welcome as was the rose water.
Hotel is located in a safe walkable area, if a vist to old phuket is your plan you could not douch better than the On On Hotel
Partner
10/10
Exceptional
16 Mar 2026
Lance
We loved this hotel. The rooms were very nice and spacious and the staff was very friendly. Also very walkable to a lot of things in old Phuket. The area can be a bit louder at night if you’re trying to sleep but it didn’t dampen our experience here
Partner
10/10
Exceptional
07 Mar 2026
Arlene
This hotel is definitely a must! Gorgeous rooms and very classic. The staff was fantastic too! I will come back!
Friends
8/10
Excellent
04 Mar 2026
Andrew
Perfect location, beautiful hotel, staff really friendly!
Partner
10/10
Exceptional
02 Mar 2026
Sarah
Lovely staff. The building is unique and beautifully decorated. We enjoyed the location in the heart of old town.
Family
10/10
Exceptional
01 Mar 2026
Peggy
The staff was outstanding exclamation point the location is in the heart of the old town, so perfect place for exploring. We found so many interesting restaurants, including the Blue Elephant and a restaurant in the corner that makes homemade Roti.
10/10
Exceptional
01 Mar 2026
Jesse
Perfect location in the heart of Old Town. Very helpful staff and comfortable rooms.
10/10
Exceptional
17 Feb 2026
Peter
Ideal location in Old Town Phuket, very classy historic ambience.
10/10
Exceptional
07 Feb 2026
Daniel
Wonderful traditional hotel in the heart of the old town.
Partner
8/10
Excellent
04 Feb 2026
Maximilian Otto
Lovely hotel with beautiful rooms, very friendly staff, and a truly unique, stunning atmosphere.

There’s no breakfast, which is a pity, but the café next door is a good alternative for coffee and croissants. Downsides for us were the air conditioning (quite loud and very cold) and the shower with very low water pressure.

Great for a short stay of 1–2 nights — wouldn’t recommend it for longer.
Leisure Family
8/10
Excellent
03 Feb 2026
Danielle
What a stunning hotel - it's decorated like a movie set, and one of the most beautiful places I've ever stayed. Very clean and good AC. It was nice they provide drinks and snacks from 7am - 7pm as there is no restaurant or breakfast provided. We had a room at the front of the hotel which was very noisy - take ear plugs. The room and bed were very comfortable.
Partner
10/10
Exceptional
22 Jan 2026
Leila
Amazing stuff, kind and beautiful people. Hotel it’s beautiful, clean and great location.
Leisure Friends
10/10
Exceptional
20 Jan 2026
Khurram
Clean room. Excellent staff. Hotel has a character that suits the old town. All the furniture is preserved from like a 100 years and the decor matches it
Leisure Self
10/10
Exceptional
19 Jan 2026
louise
Really quirky hotel . Amazing staff . Beautiful room which was so clean and a super comfy bed .
Partner
10/10
Exceptional
19 Jan 2026
Stephen
Everything was perfect. Friendly staff, great location, colonial charm.
10/10
Exceptional
17 Jan 2026
Sheunesu
Clean room. Great staff. Great location
Leisure Self
10/10
Exceptional
09 Jan 2026
Claire
Great hotel in perfect location
Leisure Partner
6/10
Pleasant
30 Dec 2025
Danita
Property was great. However there are too many fall hazards. I fell three times...two on uneven patio stones and one coming out of the bathroom (there is a very small step down into the bedroom which is invisible at night.) Authenticity is great but not at the expense of guest safety. I also found staff to be somewhat difficult. The receptionist was very challenging on my presence when i arrived at his desk. Attitude completely changed when he realized i had a reservation. All people deserve respect even if they arent checking in.
Leisure Self
8/10
Excellent
29 Dec 2025
Janine
The hotel has a modern antiquated feel to it, making it nostalgic. The room was very clean and properly maintained. The staff was friendly and very easy to communicate with and eager to assist. I enjoyed my solo travel. My only complaint was noise from construction on one of the days that I was attempting to sleep in. Overall, it was a dope vibe. Would definitely stay again
Leisure Self
10/10
Exceptional
26 Dec 2025
John
Beautiful, rustic, and tastefully decorated traditional B&B. The staff was friendly and helpful. They were kind enough to accommodate a slightly early check in as they happened to have a room available.
Partner
10/10
Exceptional
05 Dec 2025
Roland
Annie and Nathan were absolutely wonderful and helpful hosts. They helped make our stay very enjoyable. The hotel has a historical and interesting history and has a nostalgic and interesting decor. All in all a very pleasant experience.
Leisure Partner
10/10
Exceptional
20 Nov 2025
Gary
Wonderful staff. Location great
Leisure
10/10
Exceptional
14 Nov 2025
Jordyn
Such an adorable hotel!! Rooms were comfy and clean. The staff is incredible!! We can not stop talking about how amazing our experience was here. Alan and Nathan are funny, kind, made our stay beyond memorable!
Leisure Family
10/10
Exceptional
10 Nov 2025
Nathalie
Clean room, beautiful hotel in the old town. Nice coffee and tea and sweets in the lobby. The best part were the incredibly nice staff. Laundry service was also quick and affordable.
Leisure Family
10/10
Exceptional
06 Nov 2025
Tracy
The room was great and the bed was so comfy! Not to mention the shower!! Hot water with good water pressure!!
Leisure Friends
10/10
Exceptional
28 Oct 2025
Susan
Hotel was divine. Lovely and updated. Staff were very welcoming. Only negative was that there was noise in the hallways...
Not too much but rooms wete not soundproof
Leisure Partner
10/10
Exceptional
07 Oct 2025
Maninder
Best in town
Leisure Friends
10/10
Exceptional
17 Sep 2025
Brodie
Lovely decor, great staff. Very nice boutique property
Leisure Partner
10/10
Exceptional
08 Sep 2025
Joseph

Best staff ever

It’s not about me, but I will tell you that you have the best staff there. So send them a thank you from me please. There the reason why I keep coming back.
Friends_and_family Family
10/10
Exceptional
04 Sep 2025
Cassandra
Loved this stunning property! Perfect location in the middle of old Phuket. They've done a beautiful job of restoring the historic hotel, I felt like I was transported back in time. The staff was so welcoming and kind.
Leisure Friends
10/10
Exceptional
02 Sep 2025
Stephen
The classic old boutique hotel in central Phuket town. Always good
Leisure Partner
10/10
Exceptional
17 Aug 2025
Faith
Such a cute boutique hotel! Honestly much cuter in person than even in the photos. We were so pleasantly surprised by all aspects of our stay. The staff was very friendly and helpful. No laundry or amenities such as pool or gym, but we had such a memorable experience and this is likely my most favorite hotel I’ve ever stayed at. So centrally located in old town as well, we were able to walk to do almost everything. Highly recommend!
Leisure Partner
10/10
Exceptional
22 Jul 2025
Emily
This was an absolutely gorgeous boutique hotel with lovely, friendly staff. It’s connected to a cafe, they offer free snacks and tea/coffee, and it’s right on the main strip in Phuket town. Definitely stay on a Sunday to experience the night market!
8/10
Excellent
18 Jul 2025
Johanna
An architecturally stunning hotel. Gorgeous quaint rooms. Very thin walls however and was very noisey late into the night and early in the morning. Apparently they had a large family staying and thus it was noisey. Well worth a stay however.
Leisure Family
10/10
Exceptional
10 Jul 2025
Norma
Love the location and love the decor of this hotel. Staff was great and rooms were clean
Leisure Friends
6/10
Pleasant
10 Jul 2025
Evan
The hotel is quite charming and decorated in a way to evoke a sort of colonial nostalgia with an eye towards Instagram. The staff is all very friendly though not particularly slickly trained. The room and bathroom were decorated to charm but furnished, lit and designed in quite an impractical way Location is very central and you can walk anywhere in the Old Town. Perfectly fine for a night or two.
Leisure Partner
10/10
Exceptional
08 Jul 2025
Namthip
The staff were very friendly. We were impressed with the cleanliness of the hotel except that the shower did not drain well.
Leisure Family
10/10
Exceptional
04 Jul 2025
Phillip
Outstanding Hotel. Loved everything. Beautiful inside and on the outside. Gigi is an excellent receptionist. You will not be disappointed. Location is perfect. Everything in walking distance. Restaurants, bars, and shops!!! 10 stars!!!!
Leisure Self
10/10
Exceptional
01 Jul 2025
Marcel
Great place to stay . Wonderful staff and beautiful rooms . Love it !!
10/10
Exceptional
22 Jun 2025
Leonie
Historic hotel in the heart of Phuket Old Town
Leisure Self
10/10
Exceptional
05 Jun 2025
Stephen
Stylish old town hotel.
Leisure Partner
10/10
Exceptional
24 May 2025
Rob

Historic Gem

Very clean, quite, historic boutique hotel.
Close to everything in old town. Very friendly staff. Highly recommend staying here.
Self
10/10
Exceptional
20 May 2025
Shauntel
great and comfortable stay. convenient area
Leisure Family
10/10
Exceptional
05 May 2025
Yuqing Apriliana
Clean and comfortable room. There are many dining options near the hotel. I had a great stay.
Leisure Self
10/10
Exceptional
27 Apr 2025
Amber

Best stay in Phuket old town

All I can say is WAOW!!! This was our last stop during a 20 day south east Asia trip and I truly wish we stayed here for longer. The charm and beauty of this hotel are above and beyond. The staff were so friendly and helpful and made us feel right at home. From the location to the aesthetic - we fell in love. So many thoughtful details and amenities for their guests. Thank you Memory at on on, we will definitely be back.
Partner
10/10
Exceptional
23 Apr 2025
Mark
Stunning. Tranquil. So courteous and helpful. Beautiful ambiance.
Leisure Family
8/10
Excellent
21 Apr 2025
Simran
This hotel was truly special and felt like we were living in history. Location is fantastic, very walkable and close to all the action, yet serene inside. Loved the complimentary tea, coffee, and local snacks. Enjoyed sitting in the common areas for some downtime.

The rooms on the ground floor do not have any natural light so next time, I would request a room on a higher floor. But for one night, it was perfect.
Leisure Family
10/10
Exceptional
14 Apr 2025
Craig
The hotel was very close to shopping and restaurants. My room was beautifully appointed in a Chinese style and would be perfect for a romantic trip. Gigi and Jenny on reception were very friendly and professional. I would highly recommend this hotel.
Business_and_leisure Self
10/10
Exceptional
12 Apr 2025
Richard

Loved It!

Check-in was both smooth & pleasant.

Room was clean & comfortable. Room & washroom amenties were adequate.

Staff were very friendly.

Location is excellent.

Walking in & around the Old Town neighbourhood was very convenient from the hotel.

Lots of f&b outlets around as well. Spoilt for choice.

Thank you to Amanda, Jenny, Gigi and rest of the staff for their hospitality. Will definitely be my go to hotel the next time we're in Phuket Old Town.

Highly recommended!
Friends_and_family Friends
10/10
Exceptional
05 Apr 2025
sandra
Penny, was amazing.
Leisure Friends
10/10
Exceptional
03 Apr 2025
Horiuchi
good
10/10
Exceptional
30 Mar 2025
Sven
The On On hotel has the friendliest staff. Rooms are great. It is a perfect place to discover Phuket Old Town. Absolutely loved the hotel and would come back anytime.
Leisure Family
10/10
Exceptional
24 Mar 2025
Sara
Beautiful, historical hotel and the staff was lovely. Nathan in particular was very friendly and helpful. The Sunday night market is right outside the door. We will return.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Heather

Stay Here

Wonderful. Nathan took great care of us. They have great local recommendations. Very walkable. Out of the places we saw in the city this was the best location and best place to stay.
Friends_and_family Family
10/10
Exceptional
07 Mar 2025
Marcus

Hotel review

The hotel was excellent, it looked and was different from the normal hotels I’ve stayed in which made it even better. Staff were very kind, welcoming and friendly and helpful. A big thank you to Nathan, NeNe, Philip, Alan, Nan, Mai, Penny, Pia, Tony and Fiw for their friendliness, professionalism and making this experience something to remember for future memories. Wishing them all the best in the future.
Self
10/10
Exceptional
06 Mar 2025
Chadd
Very unique hotel with amazing service. I felt like I was staying at a hotel from the 1940s in the best possible way. Very cool area with amazing food all around.
10/10
Exceptional
01 Mar 2025
kerri
We absolutely loved this property, our problem was with the area surrounding.- we geel the area was overrun w/foreign tourists, and we were not able to emerse ourselves in the local culture enough because of this.
Leisure Family
8/10
Excellent
28 Feb 2025
Sau Lai Salam
Location is good and the service is also good.
Living place is clean and safety, also with traditional Thai plus Chinese styles environment, that is IG able 😜.
If you want me to be picky, I would say there was a bit of noise between 22:22 and 00:00
Leisure Self
10/10
Exceptional
27 Feb 2025
georgina

Beautiful, friendly, comfortable, the best!!

Beautiful hotel, the photos do not even do it justice. It is so pretty that tourists stop by to take photos of the entrance, so pleased we were staying here as otherwise would of jealous of those that were! The staff were beyond helpful, nothing is too much trouble. Really cute little coffee and snack station, complimentary and lovingly presented, just like every detail in the on on. The bed was super comfy and the shower fabulous. The location is amazing for exploring the pretty streets of old Phuket.Thank you On On, wish we could have stayed longer xx
Partner
10/10
Exceptional
26 Feb 2025
Sarah
Highly recommend as a place to stay. Beautiful hotel with loads of character and charm. Staff went above and beyond to make our stay memorable.
Beds and furnishings high quality and comfortable.
Leisure Friends
10/10
Exceptional
26 Feb 2025
gerhart
Elegant and historical.
Leisure Partner
8/10
Excellent
21 Feb 2025
Josette Y
The hotel was great. Front desk was helpful and nice. Interesting complimentary desserts and tea in the lobby for guests. There hotel restaurant bar makes excellent Negroni cocktails. However, recommendations for trips and ferry that the hotel is contracted with are scams and not worth the frustration.
Leisure Partner
10/10
Exceptional
18 Feb 2025
Dean

You'll want to stay on and on

One if the best hotels I've ever stayed at. The decor, the gramophone music, the super helpful staff....what a gem
Partner
10/10
Exceptional
15 Feb 2025
Darren

Beautiful

Wonderful colonial hotel in the heart of Phuket Old Town
Partner
10/10
Exceptional
09 Feb 2025
Lorraine
Lovely property! All the history is amazing! Loved the swing music played throughout the day! Had people tapping their feet.
10/10
Exceptional
07 Feb 2025
Chantelle

A gem of a hotel

This hotel is just stunning. So much detail in decor, clean and staff super friendly and helpful
Friends_and_family Family
10/10
Exceptional
27 Jan 2025
Ryan

Fantastic experience

Exceptional
Self
10/10
Exceptional
27 Jan 2025
kristan
Beautiful hotel! Great location and staff so helpful.
10/10
Exceptional
24 Jan 2025
Phillip
Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Leisure Partner
10/10
Exceptional
22 Jan 2025
Matilda
We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Leisure Partner
6/10
Pleasant
19 Jan 2025
Sophie

Not the best experience.

Hotel itself is lovely very aesthetic and nicely decorated until you get to the room you realise why it’s a 3 star hotel. We hardly slept the first night as you can hear every single footstep from the room next door and their conversations. The bed shook when they were walking around until midnight. If you are a light sleeper do not stay here. Room was okay, but a bit dated needs redecorating. I wouldn’t stay here again.
Partner
10/10
Exceptional
16 Jan 2025
Tony
Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Leisure Family
10/10
Exceptional
04 Jan 2025
Sean
What a fantastic beautifully kept hotel. 100/10
Self
10/10
Exceptional
02 Jan 2025
Xuan-Trang
We loved this hotel. It is in Old Town, so it is centered around many restaurants and shops, which makes it pretty lively at night. The hotel was quiet despite that.

The staff was wonderful. We took up the hotel desk on their recommendation for a Thai restaurant which we loved and they were concerned when our daughter got sick and offered to help us find a private doctor. I can't say how wonderfully helpful their staff were.

This was a wonderful place for family stay.
Leisure Family
10/10
Exceptional
30 Dec 2024
Joe

Great place to stay

This Hotel was the best during our long trip to Thailand. We stayed at many different Hotels. Sunday Market night is right outside the hotel, not nosey just great food.
To many great things...
Friends_and_family Family
10/10
Exceptional
17 Dec 2024
Jared

Loved this hotel would stay again

Loved the historical decoration and the history behind the building. Super clean and would stay again. We were told room 204 in which we stayed was the “Leo” room FYI
Partner
10/10
Exceptional
04 Dec 2024
Kahlil
Right in the middle of Phuket town. Plenty to do within walking distance. Very comfortable room and quiet at night
Leisure Friends
10/10
Exceptional
26 Nov 2024
Carina
It's gorgeous and our stay was wonderful.
Leisure Partner
10/10
Exceptional
25 Nov 2024
James
Leonardo screwed a 20 year-old in room 204
Leisure Partner
10/10
Exceptional
12 Nov 2024
Helen
The boutique hotel is well kept and is aesthetically pleasing but what made it one of the best places to stay for me and my husband was the staff. They were welcoming, helpful and attentive during our stay. We had a late flight out of Phuket and they made it easy for us to enjoy our final night while arranging a taxi ride on one of the busiest nights, Sunday, because there is night market right on the street. The staff was exceptional!!!
Leisure Partner
10/10
Exceptional
12 Nov 2024
Norman
When we first walked into the property we were greeted my Jenny’s warm smile! We were a little early, but she got us started with the paper work and sat us down in the waiting area drinking tea while we wait for our room. Th rest of the staff who are Alan, Papa, Penny, Amanda, and Nathan were the best people we have met. They were patient. Assured us things would be taken cared of. Recommended places to check out. And we all became friend during our stay at the On On. The hotel is at the center of everything in the city. You can easily walk to where ever. If you’re here on a Sunday you will not have to go far for the night market because it’s literally in front of the building! No worries if you don’t want to be mixed in the crowds inside your room you’ll won’t hear a thing. We stayed in room 202 where there was a small patio where my wife and I read poetry and enjoyed the weather. Next is the hotels cafe, which I highly recommend. They were so nice and welcoming. They offer laundry services and they went above and beyond what we expected them to do! Everything was folded and ready for us to put away. I love the aesthetic of the hotel as well! There’s so much more to say about this place, but just know you won’t be disappointed. Can’t wait to come back to see our friends at On On hotel.
Leisure Partner
10/10
Exceptional
09 Nov 2024
Liliana
The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Leisure Family

Location & surroundings

The Memory At On On Hotel
19 Phangnga Rd,Talat Yai,Mueang Phuket, Phuket, Thailand

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The Memory At On On Hotel

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