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Baan Suwantawe Phuket

Phuket · Thailand

1/9-10 Dibuk Road, Talad Yai, MuangView location

8.8/10Excellent389 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Baan Suwantawe Phuket

Baan Suwantawe Phuket offers a pleasant stay in the heart of Phuket Town. Enjoy convenient amenities such as complimentary Wi-Fi, non-smoking rooms, air conditioning, a desk, and a minibar. Recreational facilities include an outdoor pool and a tranquil garden.

Make Baan Suwantawe Phuket your base for exploring all that Phuket has to offer.

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With a stay at Baan Suwantawe in Phuket (Talat Yai), you'll be within a 15-minute drive of Bangla Road and Jungceylon Shopping Center. This hotel is 8.6 mi (13.8 km) from Patong Beach and 10 mi (16.1 km) from Kata Beach.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and minibars. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    The front desk is open daily until midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately THB 189 for adults and THB 189 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Limelight Avenue Phuket 0.1 km / 0.1 mi
Phuket Old Town Sunday Night Market Walking Street 0.4 km / 0.2 mi
Phuket Baba Museum 0.4 km / 0.3 mi
Talad Yai Market 0.4 km / 0.3 mi
Shrine of the Serene Light 0.8 km / 0.5 mi
Thai Hua Museum 1 km / 0.6 mi
Jui Tui Shrine 1.4 km / 0.9 mi
Vachira Phuket Hospital 1.9 km / 1.2 mi
Patong Go-Kart Speedway and Phuket Offroad Fun Park 2.1 km / 1.3 mi
Saphan Hin Mining Monument 2.3 km / 1.4 mi
Boxing stadium Phuket 2.3 km / 1.4 mi
Saphan Hin 2.4 km / 1.5 mi
Phuket Botanic Garden 2.8 km / 1.7 mi
Central Phuket 3.4 km / 2.1 mi
Phuket Rajabhat University 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
Show 15 more facilities & services
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Luggage room
  • Dining area
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH TERRACESTUDIO • WITH TERRACESTU.TR-1

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    STUDIO WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.TR-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH TERRACESTUDIO • WITH TERRACESTU.TR

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    STUDIO WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    Room DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Baan Suwantawe Phuket

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Baan Suwantawe Phuket

8.8
Excellent
389 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
01 Jun 2026
Todd
Good location for the night market and Old Town. Would have liked to have a stove top burner in the kitchen for cooking. The Limelight mall across the street is nothing to get too excited about.
Partner
8/10
Excellent
31 May 2026
Graham
Be aware advertised continental breakfast is basic...a croissant , coffee and hard boiled eggs are the the only options
Partner
8/10
Excellent
31 Mar 2026
Lonny
Decent location, ok hotel.
8/10
Excellent
25 Mar 2026
Sze Keong
Hotel is walking distance to the night markets and restaurants. It is also minutes from the airport bus station, which costs a mere 100 ThB one way. Room is huge and very clean. Breakfast is simple but delicious. Hotel also gives a 10% coupon for purchase at the cafe. Very friendly staff.

Some minor quibbles:
the AC seem fixed at 22 deg. I couldn’t adjust it.
Wifi was spotty in the room. It was fine in the lobby.
I wished they have Netflix or more English channels.
Self
10/10
Exceptional
24 Mar 2026
Caroline
Large clean room with balcony overlooking the swimming pool. Perfectly located for our two night stay in Phuket Old Town.
Staff very friendly and cafe served good coffee. Close to small supermarket and plenty of bars and restaurants.
Partner
8/10
Excellent
15 Feb 2026
Felipe
Great experience. The staff was great!
Friends_and_family Family
10/10
Exceptional
29 Jan 2026
Ricardo
A friendly and clean hotel across the street from the night market and walking distance to a great many things! A quiet and safe place to relax.
Leisure Self
6/10
Pleasant
21 Jan 2026
Natalie
The room was large and spacious and overlooked the pool with a large balcony. The hotel itself is looking a little tired. But the price, location and size of room compensated for that. We did only have one towel hook which was annoying. Breakfast was a coffee which was amazing, croissant and two boiled egg. Conveniently located to Old Town and several eateries nearby.
Leisure Partner
10/10
Exceptional
21 Jan 2026
andrew
Clean room, perfect location
Leisure Self
10/10
Exceptional
18 Dec 2025
Moira
Particularly liked early check in. Very welcome after a long flight. Pool is great. Good city centre location. Good balcony.Large room. Good bathroom with bath.
WiFi worked well. Some English news channels. A modest breakfast was provided.
Partner
10/10
Exceptional
28 Nov 2025
Autumn R.
Very friendly staff
Leisure Self
8/10
Excellent
27 Nov 2025
Susan
Nice staff. Basic but good breakfast. Central for shops restaurants
Partner
10/10
Exceptional
09 Nov 2025
Rachel
The cafe on arrival was amazing, I was so looking forward to getting to my room.
The theme does not extend to the rooms. 😟
Partner
6/10
Pleasant
10 Apr 2025
Shinya
Good
10/10
Exceptional
28 Mar 2025
Kimberley
Clean and big room. Helpful staff. Good central location and quiet
Leisure Self
10/10
Exceptional
11 Mar 2025
Kariez
Great! Room was big and spacious, clean and close to everything especially the old Phuket town markets, loved it!
Leisure Self
10/10
Exceptional
09 Mar 2025
Joseph
Clean, has everything u need, spacious and close to old town.
Leisure Partner
6/10
Pleasant
28 Feb 2025
Kassandra
Liked everything about the place the only downside was having no iron for clothes. Other than that very walkable distance and market mall across street
Leisure Partner
10/10
Exceptional
27 Feb 2025
Konnie
Excellent for price
8/10
Excellent
14 Feb 2025
SALEEMAH
Easily accessible to all the shops & Sunday night market. All in walking distance. Felt very safe walking around at night through all the streets. The hotel is cute and clean. Tucked inside a coffee shop. I had a nice balcony but wished for a softer bed. After an almost 24 hour day of flying the bed was too hard.
Leisure Friends
10/10
Exceptional
10 Feb 2025
Augustin
Real nice place
Leisure Friends
8/10
Excellent
19 Jan 2025
Haruna
The staff in here was nice
And the hotel is also clean !
Leisure Self
10/10
Exceptional
13 Jan 2025
Sally

Great location city centre

A small inner city hotel with its own pool and coffee shop.
Close to night market
But quiet and cosy
Clean and smart with lots of marble
Partner
10/10
Exceptional
18 Dec 2024
Kay Ann
Really great staff at the front desk. Love the room and the location, it’s right in the middle of downtown with tons of cafes and shops
Business_and_leisure Self
10/10
Exceptional
30 Oct 2024
Violet
Close to everything you’d want to go to, super kind staff and the rooms and pool are very nice. You walk through a coffee shop to get to the rooms which feels very homey.
Leisure Partner
8/10
Excellent
26 Oct 2024
LIZBET
La entrada está linda especial te recibe un olor a café, el cuarto está espacioso y limpió.
Leisure Partner
10/10
Exceptional
06 Aug 2024
Verified traveler
Lovely staff. Close to everything.
Leisure Friends
10/10
Exceptional
10 Jun 2024
John
What an awesome place .. perfect location , great staff ,very clean , plus pool. Absolutely really good , I would recommend this place without hesitation.
Leisure Partner
4/10
Poor
10 Jun 2024
Francisco
VERY noisy room, right by the street, and they were not willing to change our room at the same rate.
Leisure Partner
8/10
Excellent
14 Apr 2024
Deborah

Staff amazing

The apartment was great, the staff were amazing so friendly. Slight downside the room had a funny smell when we arrived like someone had cooked something stinky, but nothing a bit of spray fixed
Partner
10/10
Exceptional
10 Feb 2024
craig
It’s a great spot , close to many shops and grocery. The rooms are large and clean, the pool is perfect for laps in the morning.
Leisure Self
10/10
Exceptional
28 Jan 2024
Edward

Highly recommended

We stayed here for 3 nights . Highly recommend . Rooms are comfy. Staff friendly. Pool an added bonus. Walking distance to the old town . Thank you we will be back
Partner
8/10
Excellent
13 Dec 2023
Moira

Convenient location in Phuket Town

Convenient location in Phuket Town. Excellent swimming pool and WiFi and Air conditioning. Comfortable room. Very clean. Our room had a street view and there was some noise from bars across the road between 7-12. Luckily this stopped at 12.
Useful for shops and restaurants. All in all a good place to stay
Partner
10/10
Exceptional
23 Nov 2023
Kathryn
Super affordable option near old town Phuket
8/10
Excellent
05 Sep 2023
YY
great location with private covered parking lot, room are big but dark, just part of the room is renovated
Leisure Partner
8/10
Excellent
17 Apr 2023
Antonio
It’s a lovely hotel with a coffee shop on the 1st floor (ground floor).

It’s near the old town. Just cross the park.

The room is good and there’s a balcony.
Leisure Self
10/10
Exceptional
11 Apr 2023
Jolanta
Beautiful butique hotel
Leisure Partner
8/10
Excellent
20 Aug 2022
choh tiak
very convenient to walk around town got everything cover in that area from restaurants to supermarkets night life etc . room is just bit old that's it.
Leisure Partner
10/10
Exceptional
23 Jul 2022
Lee

Fantastic location

Location was great. 5 mins walk away from One Chun Cafe, 3 mins walk away from Indy Night Market. There is a Tops Supermarket nearby within walking distance. Going to The Central Mall is a 250-300 baht taxi journey… about 15 mins away. Older hotel but air con was good - strong. Can walk to Super Dim Sun & Noodle, about 8 mins walk away. Old town is about 9 mins away.
Friends_and_family Family
10/10
Exceptional
14 May 2022
Sebastien

Great place to stay in Phuket

Great place. Very nice pool. The staff are polite. The hotel is very clean and the lobby is filled with beautiful plants and nice decorations. Plenty of restaurants at walking distance
Partner
2/10
Poor
02 May 2022
Amos Nepacina
Poor service - air conditioning not working appropriately and staff very unhelpful, expensive
Leisure Partner
8/10
Excellent
26 Feb 2022
Fernando
Large room but very dark as not enough light came in from the small window.
Self
10/10
Exceptional
28 Nov 2021
Charlotte
Super nice and friendly staff. I strained my foot just before arriving and they took really good care of me. Even gave me sticks.
Self
10/10
Exceptional
22 Apr 2021
Verified traveler
The people are wonderful, the rooms are spacious, the property is very nice, and the coffee shop in the entry is great!
Business_and_leisure Self
8/10
Excellent
28 Dec 2020
Julian
Very Good location close to the Old Town and the harbour.
Leisure Self
10/10
Exceptional
23 Feb 2020
Verified traveler
Great. Easy reservation, helpful with transportation when checking out
Leisure Partner
10/10
Exceptional
30 Jan 2020
Verified traveler
Brilliant - massive room, great swimming pool, perfect location. Friendly staff and the room was very clean.
Leisure Partner
10/10
Exceptional
28 Jan 2020
Moira

Great location in Phuket Town

Great pool. Comfortable room with pleasing balcony. Good WiFi and reasonable selection of English Tv channels. Simple breakfast of toast and coffee and tea. Good location opposite shopping centre and in centre of Phuket Old Town.
Partner
8/10
Excellent
26 Jan 2020
Claire

Pleasant, cosy, friendly

The stay was pleasant enough but we didn't stay long enough to enjoy the room or pool. I didn't think it was great value for money considering we booked with breakfast -which turned out to be toast and filter coffee. - we had to go to another hotel and pay for breakfast.
Partner
6/10
Pleasant
02 Nov 2019
Mor

Great location

Rooms defitnely need an update and a good clean. Room had a bad smell in it.
Pool was under maintenance so couldn't be used.
A bonus is definitely the size of the room and the balcony.
Partner
10/10
Exceptional
23 Oct 2019
Raul
Friendly staff. 10 minutes walk to old city. No food, only a small coffee and cake shop inside.
A small shopping mall across the street, with local-food court , supermarket, laundry, a good restaurant and a pub.
A small, clean outdoor pool open 24x7.
Not a fancy hotel but nice and clean. Recommended.
Leisure Partner
8/10
Excellent
13 Aug 2019
Jack
Good price good service, top location ..................
Leisure Friends
10/10
Exceptional
11 May 2019
thomas

Excellent stay

Excellent value perfect location. Friendly helpful staff. Clean rooms hot watter.
Partner
10/10
Exceptional
07 May 2019
thomas

I love this hotel

excellent Hotel centrally located tuk tuks and taxi's close food drink and party close by
Partner
10/10
Exceptional
04 May 2019
thomas

Wonderful Hotel

Absolutely perfect location friendly staff, nice pool and very well managed, we have hot hot water with clean bathrooms updated everything,, more band for your buck here than 5 star hotels,,,, just cant say enough about how pleased i am,, will be staying here from now on out when visiting Phuket
Partner
10/10
Exceptional
18 Apr 2019
Bobdog
Love the decor and facilities! Got microwave, fridge & sink outside for washing cutleries! Didn’t use the bathtub as it was more economy to use shower instead. Shower tap was easy to use and shioks. However the shower curtain would be good to be longer else the water would splash out to the common toilet floor and make it slippery. Love the comfortable and big balcony as well! Suitable for our snorkeling and beach clothes to dry! Highly recommended for independent travellers as it’s near the airport bus (100baht) & 1km walk to the beach song theows (30-40baht one way) but take note of the last transport back to Phuket old town since grab Is expensive there!
Leisure Partner
10/10
Exceptional
04 Feb 2019
Michael

5star with economy

Very good would use again
Partner
6/10
Pleasant
13 Nov 2018
Verified traveler

Moldy room, friendly staff

+ Friendly staff.
+ Cool style/atmosphere.
- Mold in bathroom.
- Smelly ventilation (moldy).
- Hard uncomfortable bed (might just be taste)
- WiFi didn't work in the room at first (was told that I could sit in the lobby, but friendly staff set up a local access point in the room, thanks!).
Partner
8/10
Excellent
24 Jun 2018
Verified traveler
very central and close to old town. very big room, bath and shower. friendly staff with good english - family run
8/10
Excellent
11 Jun 2018
Jonathan

Great Room

Big spacious clean room. Features a little dated and AC was a little slow at cooling the room. Pool was a good size.
Partner
8/10
Excellent
12 Mar 2018
angela

Perfect for overnight.

Large, comfortable room with a balcony overlooking the pool.
8/10
Excellent
21 Jan 2018
Verified traveler

Old town

In very good area, in old Town. Room was very clean and good service. Very quiet. Close to night market.
Partner
10/10
Exceptional
14 Jan 2018
janice

Lovely hotel

Very good only complaint no internet
Partner
4/10
Poor
31 Dec 2017
Yi Ling

Not very clean

The rooms was far from clean with mold on the shower curtains and many other areas. The list would be just too long to mention.
It was for one night and we are very happy we didn't book longer
Family
4/10
Poor
23 Dec 2017
S.

Hotel in middle of extensive renovation

Picked this hotel kind of randomly for a 1 night stay in Old Phuket town. The positives: the hotel allowed a very early check in which was great after an early transfer from Bangkok. The support staff, room cleaners, etc. We're all very nice and accommodating. Everything in the room \"worked\", i.e. a/c, lights, shower, etc. all functional. The negatives: the hotel is in the middle of a major renovation! The construction starts very early in the morning and continues until very late afternoon. This means very loud saws and power tools and lots of construction people about. The hotel is very close to the old town district but there are other hotels closer.

The hotel is basic accommodation and ok for 1 or 2 nights but due to and until the construction is completed I highly recommend booking an alternative location for your stay in Old Phuket town. After the construction is completed it may well be worth a couple staying a couple nights.
2/10
Poor
13 Dec 2017
Mimi

Do not stay here before assurance from MGMT.

I am in hospitality, I live in Phuket but travel extensively. I do not like to ride home after wine with dinner, ususally at Suay or Salvatore’s. We usually stay at Casa Blanca or Memory at OnOn because I love to get away from 5/6*. This hotel is nothing like photo, under noisy extensive renovation. I cxl 2nd night immediately. Staff were ungracious. Housekeeping staff very good but clearly under stress. In evening when I asked for walking directions to restaurant the girl told me to sit and wait she was playing on computer and eating. It was all a surprise for my husband, I was running late so I had to move her, sit at computer, get restaurant number, make her call it. She said she could t get me a taxi. Salvatore staff not happy with her attitude. In end I walked across street and a coffee house owner took pity and rode me to restaurant. He had heard many complaints. Salvatore had too and said I had made a “big big mistake.”
Please try the other 2 hotels. Oh and though I requested in my booking, I was told they don’t have ice ... go to supermarket...and I won’t even tell you about their idea of a double bed.
Lastly, I have never written a review as scathing as this, ever. Because of my understanding of the industry I’m more forgiving than most but WOW, even my driver (business friend) said he was treated poorly.
Partner
8/10
Excellent
12 Dec 2017
Amanda
Stayed here for one night and I have absolutely no complaints. Granted I missed any construction going on... the neighborhood had plenty to do and see and the service was good.
I had a very early flight-4am and since only security is working past midnight the woman who worked the front desk actually woke up and helped me order a cab.
Also, I booked my stay on the wrong night and they were very accommodating. The room was very large, it was clean and the pool looked nice!
Family
8/10
Excellent
11 Nov 2017
Verified traveler

Close to Rassada Pier

We landed at night and stayed overnight as we needed an early and close ride to Rassada Pier. Room was clean. Room was pretty run down. Mattress was extremely hard. Perfect for a cheap night sleep.
Partner
2/10
Poor
30 Oct 2017
Verified traveler

Very disappointed!!!

We chose this hotel because of the nice reviews. We were extremely disappointed due to the following reasons:
1. They are currently undergoing some major renovations. Work starts at 8:30am - the noise, from knocking down the walls or something, is extremely loud that you won't be able to sleep or stay inside the room. The ceiling & the floor of the room are shaking (I am not exaggerating!). There is no way that one can enjoy the stay with this kind of unbearable loud noise!
2. Due to the renovations, the major way of getting into the hotel is blocked and there is no sign to tell people how to access to the lobby. We found the sidewalk which is filled with wild grasses and the stone path is not even stable for older people to walk onto it.
3. The staff - only one staff is helpful and speaks enough English to communicate! Others look at their mobile all the times. They don't even look when people walk pass. They couldn't even help to arrange a car to go to the Phuket Weekend Night Market at 5pm. The staff said the driver is off and then I asked for a taxi. She said taxi is also on holiday. I've never experienced this in Thailand. Have been to Thailand more than 20 times and hotel can always help to arrange a car/ taxi.
If you are thinking of night life, this is definitely not a hotel for you. Patong area is 30 mins away. If the hotel cannot arrange transportation, it's not easy to get there. Will definitely won't stay at this hotel again!
Family
8/10
Excellent
17 Oct 2017
Geoffrey

Great staff but Phuket dull

So friendly and helpful staff but Phuket, while becoming more interesting is only useful as a starting base for more interesting places. Cheaper than those places though.
Partner
10/10
Exceptional
22 Sep 2017
Kirsty

Perect location. Great reviews.

Chose this hotel for it's location. Read the reviews and were pleased to know that they were all honest. Staff were lovely, room was large and clean, check in and out was straight forward. Shops were close by and were open when we arrived at 11pm which was ideal. A great small hotel.
10/10
Exceptional
22 Sep 2017
Verified traveler

Good location and clean room.

Nice, clean and big room. Good location for local restaurants, supermarket and small night market. There is a shopping mall in front of the hotel. Highly recommended.
Family
10/10
Exceptional
22 Aug 2017
Verified traveler
Happy, helpfull staff. Great location. Easy walk to everything in town. Small mall across the street had shops & food. Walking street 5 mins walk. Both bus terminals under 10 min walk. Nice pool with sunbeds. Large room with balcony on 4th fl.
Partner
10/10
Exceptional
28 Jul 2017
Anthony

Extremely good value.

Extremely good value. Highly recommended. Excellent location. Very well maintained. Friendly staff.
Partner
8/10
Excellent
24 Jul 2017
Verified traveler

Nice hotel but staff was speaking loudly at 7am

Nice hotel in Phuket.
The room is nice and large and has a kitchenette.

The mall/supermarket across the street is a PLUS.

Negative things:
NOISE:
There were constructions across the street that woke us up very early but that is not the hotel's fault.
However, there is no carpet so you can hear people's bags rolling on the floor as they check out early in the morning.
The staff itself was speaking loudly in the hallway at 7am. Very not happy about that.

The swimming pool is nice too but is in the shade very early in the afternoon, so you won't get any sun.

SMOKE: the smoke from other rooms would get inside our room through the balcony and AC. Disgusting.

WIFI: it absolutely sucks! Wasn't able to navigate the internet at all while connected to their wifi. We stayed in room 201

Did I like the hotel? Yes, definitely for the price.
I would consider staying there again but hopefully it wouldn't be as noisy and we won't be surrounded by disgusting smokers.
Partner
10/10
Exceptional
07 Jul 2017
Verified traveler
Phuket town center is quiet comparing to Pa Tong Beach but it has a lot of character.
10/10
Exceptional
28 Jun 2017
Zhulieta
It was great! The location was really good too. Just please change the shower curtains :)
Partner
10/10
Exceptional
22 Jun 2017
Chris

Great Hotel!

Great hotel close to everything you need. Friendly and helpful staff. The little deck seeing out to the pool is a big plus. Definitely recommend it.
8/10
Excellent
29 May 2017
Michele

Old Phuket Town

We only stayed one night next time we would upgrade to a penthouse. The room was good minibar was cheap. Good to have a room with a bath. A little musty smelling could do with a good airing. Other than that an enjoyable stay in a great location.
Partner
10/10
Exceptional
24 May 2017
Wesley

Recommended

Great stay. Pool a massive bonus. Clean contemporary hotel.
Partner
8/10
Excellent
04 Apr 2017
Verified traveler
It was a nice stay. But the advertisement is it trustable.
Family
8/10
Excellent
14 Mar 2017
Kelly

You won't be disappointed!

We stayed here for 2 nights as it was near Rassada Pier, and we wanted to go to the elephant sanctuary before catching the ferry to Krabi. The location of this hotel is great; you can walk to everything you would need (food, bars, shops etc). There is a mini-mall right across the street! The hotel staff are friendly, and will go above and beyond to try and help you with whatever you need. We needed a taxi and they didn't understand where were going or how to get there, so the receptionist looked it up and provided directions to our taxi driver. She also got him to lower the price for us. The room was great- clean and spacious. We had a soaker tub and a shower in the bathroom. We had a pool view, and the hotel is just like the picture. The a/c was great too; we needed a blanket at night because we were freezing. The hotel is quiet so you can get a good nights sleep, but if you want a party you can walk 5 minutes down the street. We saw couples and only one family at this hotel.

One thing I will say - the minibar isn't entirely free. If you take the chips or the juice boxes they will charge you. The rest you can take with no issues (beer, pop, oreos). They don't tell you this upfront, but you'll find out when you go to leave!

Ps. We had room 306
8/10
Excellent
13 Mar 2017
Verified traveler

Good choice

Central location with bonus if a swimming pool and a mini kitchen in room. There is noise from Limelight and the traffic . Would use again with no hesitation
8/10
Excellent
12 Mar 2017
JORCELINO

Cigarette odor in the room

Customer service was poor, non English speakers and my room was with a cigarette odor , I asked them to change the room and they did not change.
10/10
Exceptional
08 Mar 2017
Matthew

Phi Phi Island

They were so great here even gave us a discount on our trip to phi phi island
8/10
Excellent
27 Feb 2017
Verified traveler

Nice boutique hotel, large rooms with bathtub

Nice stay, Phuket town is quite quiet in evening, also hot and humid
10/10
Exceptional
15 Feb 2017
Will

great hotel in the heart of the town

lovely stay during the festival weekend..amazing to see.
8/10
Excellent
09 Feb 2017
Gord and Debbie

Safe clean and comfortable.\n

We spent 5 days at the hotel. The rooms were cleaned well daily. Great location .close to a supermarket ,retaurants,TomTom for coffee. Always lots of taxis and tuk tuks close by.. friendly staff. Nice pool. Rooms have a little fridge. Microwave. Not a fancy hotel but safe.comfortable and very affordable..The only suggestion is for the hotel to leave a few dishes, cutlery , and dish soap for guests to use as there is a lot of take away food.
8/10
Excellent
23 Jan 2017
Nicholas c
All good - great value
Partner
10/10
Exceptional
12 Jan 2017
Moira

Pleasant Hotel, Great Pool, in Phuket Town

Have stayed here several times. A pleasant hotel, with a great pool and large rooms with free wifi and good Tv selections, good bathroom with bathtub. Conveniently located in Phuket Town, close to bars, restaurants and cafes and shops.
Partner
10/10
Exceptional
03 Jan 2017
Barry

Great little spot in town, but not on the beach

This hotel delivered everything promised. It is small and quiet, right in the middle of town, with lots of small restaurants and cafes nearby (with local clients, not just tourists). The Sunday evening market was especially lovely. It isn't on or near the beach, but offers something different - a more authentic Thai experience. If you're looking for a true beach vacation, this isn't the spot. However, if you are in Phuket and want to experience a bit of \"Thailand\" rather than simply being on the beach with thousands of Russian and Chinese tourists, I would recommend it. In my opinion, Phuket Town would be a great base if you were in Phuket for 2 weeks or more, and wanted to go out to different beaches (or attractions) for day trips by bus or rental car. (I felt like I was being conned every time we used a taxi or tuktuk). For example, the bus system is a 'hub and spoke' system from Phuket Town, so getting in and out is easy (unlike being in one of the beaches where you can't get to another beach directly - the taxi mafia seems to have eliminated the competition).
Family
10/10
Exceptional
30 Dec 2016
Francis

Great choice for Old Phuket Town

One night, wanted to listen to music, hotel is very clean, and you can walk to all the places for good food and music.
8/10
Excellent
12 Dec 2016
PASCHALIS
Great stay
10/10
Exceptional
08 Dec 2016
travis

Lovely hotel

My stay here was excellent I really didn't want to leave. The pool was awesome and the staff was kind and helpful.
10/10
Exceptional
09 Nov 2016
Ros

A great place to stay in Phuket Town

It is the place to stay in Phuket Town. . It is a pleasant experience to stay in the hotel.as we were greeted by friendly staffs and clean / spacious room
10/10
Exceptional
29 Oct 2016
Anthony

Great value for money

Great hotel with amazing pool .close to old Town and all restaurants
10/10
Exceptional
10 Oct 2016
Mai

Nice Room with Pool View

We stayed for 3D2N. Really satisfied with the room, spacious for 3 of us. It's a Pool View and very nice with balcony which they provided the tea table and chair. The bed room is clean as well as the bath room with basic toiletries. They provided microwave that made our life so easy to heat any instant food. Fridge, Kettle and free drink water.
8/10
Excellent
28 Aug 2016
Kathy
pleasant stay. staff happy and helpful
Family
8/10
Excellent
15 Jul 2016
Silki

Nice hotel next to park

Stayed for 1 night in June. We arrived very early in the morning but the reception was pleased to check us in. The hotel might not be big and lacks full amenities, but it makes up with its cosiness and warm and pleasant staff. The room we stayed in was big and comfortable and the sheets and towels were clean and white. The hotel itself is next to a park with a number of restaurants and a small shopping centre across the road. The town centre is easily accessible on foot. All in all a pleasant stay. Would definitely recommend this hotel.
8/10
Excellent
03 Jun 2016
Verified traveler

Nice hotel close to Sunday night walking market.

We enjoyed this hotel for its cleanliness, location to street market and value. The staff were very accommodating and friendly!

Location & surroundings

Baan Suwantawe Phuket
1/9-10 Dibuk Road, Talad Yai, Muang, Phuket, Thailand

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Baan Suwantawe Phuket

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