Name: The Tint At Phuket Town
Address: Dibuk Rd., Talad Yai, 2/11, Phuket, 83000, TH

8/10

Excellent

14 Jun 2026

Francis

Staff was great and very helpful. English ability varies but those who did speak were very engaged. Location was great to be close to but not exactly in the Old Town. One downside to location is that you might need to guide the less experienced ride share/taxi drivers since the Google / app maps can be a bit misleading in how to get there

Only real issue is poor flushing toilet but that is common in many non Western countries so it comes with the territory if you plan to travel a lot

Family_with_children

10/10

Exceptional

16 May 2026

Daisy

Everyone was friendly and accessible. The balcony was small and cute, but only had a view of trees and 2 other huge buildings. The room itself was really nice and they set up snacks for you and the towel setup was so cute! The shopping center next to here is great! Only complaint is that there was one night that people were shouting around 1 am, not sure if they were told to be quiet. Also, not sure if they clean at night because we would randomly hear the sound of something slamming to the floor like a broomstick at random times in the night. However, still a 5 star experience because everyone was great, the breakfast was good, the room was great and in a good area.

Partner

6/10

Pleasant

08 May 2026

William

The pool is small and breakfast just toast and cake, but staff friendly and hot clean. Location ideal for old town

Self

10/10

Exceptional

06 Apr 2026

Branavan

Amazing

Self

10/10

Exceptional

18 Mar 2026

Damon

Great spot

10/10

Exceptional

18 Mar 2026

Theodore

Very centrally located in the heart of Old Town. Just a few mins walk to Sunday night market. Staff was very helpful when needed.

10/10

Exceptional

10 Feb 2026

Yolanda

Great stay!!!! Staff wonderful and great location

10/10

Exceptional

04 Feb 2026

Nelson

The staff were amazing. Very helpful and knowledgeable.

Leisure Partner

8/10

Excellent

14 Jan 2026

Genevieve

Very good except the odour in the toilet on the first floor

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Genevieve

Continental breakfast was ok

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Sarah

Clean room, great location in the heart of Old Town, lovely staff, and complimentary coffee and breakfast in the mornings!

6/10

Pleasant

27 Dec 2025

oyungerel

A reasonably priced hotel with very friendly staff.

10/10

Exceptional

05 Dec 2025

Noradzlianayati

Stayed 11 nights and this was a nice base. I appreciate the washing machine (40 baht per wash) and a separate dryer. Booked the bigger room and can’t fault it other than shower heater doesn’t really give too hot of a water, sink cold water only and internet was painfully slow, some days couldn’t watch anything on tv but for some reason working on my laptop was fine. No connection issues Staff were friendly and loved sharing my over purchase of biscuits and fruits with them.

10/10

Exceptional

13 Nov 2025

Rodney

Beautiful little hotel. Amazing people, great location. Would recommend to anyone.

10/10

Exceptional

08 Nov 2025

Cecilia

Fue maravilloso , desde la recepción hasta el desayuno que ofrecen es increíble

Friends_and_family Friends

8/10

Excellent

28 Oct 2025

Ashok

Everything good except staff.

4/10

Poor

23 Sep 2025

Alejandra

This was by far the worst stay in our entire trip. The photos of the facility are not accurate, they are partially renovated so the lobby and pool were new but the room was horrible, bathroom was tiny, barely any space for 1 person, terrible lighting, not even the water heater worked si we showered with cold water, no conditioner, no USB charger. We checked out early and went to a better hotel, from the first day I spoke to staff yo confirm the early check out and they strai out refused to refund regardless of the huge disappointment. They were polite but unhelpful.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Abhishek

Hands down, one of the best out there. The staff were super friendly and accommodating as well. Pool opens till late which is pretty chill and great location

Leisure Friends

10/10

Exceptional

12 Jul 2025

LILIANA

Clean and the staff was absolutely amazing!

10/10

Exceptional

07 May 2025

MUSKAN

Lovely hotel and staff

Leisure Friends

8/10

Excellent

10 Apr 2025

rachel

It was nice

8/10

Excellent

28 Mar 2025

Cate

Bed was very comfortable. Great staff

10/10

Exceptional

24 Feb 2025

Maxwell

Very nice place and affordable. Stayed for a day to visit the Phuket night market and this was a great location so I could walk.

Leisure Self

8/10

Excellent

20 Feb 2025

Barrie

No clothes hanger on balcony

Partner

10/10

Exceptional

13 Jan 2025

amanda

Amazing place to stay inPhuket Old Town

Amazing place to stay near Phuket Old Town. Loving how warm the staff were and very helpful too.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2025

Subhamoy

My family stayed at the Tint for 4 days during the New Years holidays and we had an amazing time. The staff was very kind to accommodate us with an early check-in as it helped us get some rest in the afternoon.

We liked the property and the overall crowd in general and would recommend this place.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2024

Liam

Amazing establishment, staff is very accommodating and friendly. It’s a Perfect area if you are looking to explore old town Phuket so much to do in an easy 10 minute walk. Clean and spacious rooms. Definitely recommend staying here.

Leisure Partner

8/10

Excellent

04 Dec 2024

Kahlil

Convenient location. A lot of options for dining within walking distance. Decore was a bit cutsy for my taste but facilities were good

Leisure Friends

10/10

Exceptional

20 Nov 2024

Margarita

An excellent experience staying there.

Friends_and_family Friends

8/10

Excellent

19 Aug 2024

Lisa

Good however the shower did not have hot water

Friends_and_family Friends

8/10

Excellent

15 Mar 2024

Richard

Really nice hotel with small convenient pool to cool off. Room is nicely decorated and very clean. The staff were great. Only negative was the air conditioner compressor/fan unit was extremely loud all night. We highly recommend this hotel. And would return in the future.

Leisure Partner

10/10

Exceptional

27 Feb 2024

Mark

Great place especially if you are staying in Phuket Town. Modestly priced but very, very nice. Clean, quiet, pool, coffee and fruit in the morning, super location. Staff is very friendly and helpful. Originally I accidently booked this stay in the wrong month. The money was refunded happily and quickly. Fabulous place, don't hesitate.

Leisure Partner

10/10

Exceptional

16 Feb 2024

Alice

The staff was super welcoming and attentive to our asks. I loved the vibe of the hotel with its color block floors and rooms. Location was perfect for being able to explore Old Town. Plenty of restaurants and cafes near by as well.

I would stay here again.

Leisure Friends

10/10

Exceptional

21 Mar 2023

James

A nice clean basic hotel near the ferry with all the conveniences of being in Old Phuket Town. The staff were friendly and helpful. Lots of food choices and tourist shopping nearby and quiet at night. The Phuket beaches looked to be 30 minutes away. It was a perfect layover for sea kayaking and the Pi Pi ferry

Leisure Partner

10/10

Exceptional

27 Dec 2022

tamie

Great overall stay for great price

Everything was fine. Great location in town.. very clean.. only thing that was annoying is when anyone closes their door it slams. A suggestion would be to pad the door frames so this doesn’t happen all day and night. Refrigerator in the room was a plus.

Self

8/10

Excellent

21 Nov 2019

Verified traveler

I like that the hotel was neat and clean, had amazing breakfast complimentary with your stay, kept our luggage safe the day we had to check out, our flight was only at 10pm so they also let us stay over additional 2 hours for little additional money, didn’t like that there was only one staff covering at night, came back from beach/phi phi island and spilled little sand near the door when we were changing, called room service no answer so went down to find out the young lady was the only one working and couldn’t come to the room to help sweep/mop, so I kindly asked for the broom and dust pan and did it my self, other than that the place was an awesome place to stay, for me and my wife we chose the spot due to close distance to the marina where the boats leave to phi phi island, but If your going to party, maybe better to stay in Patong (far from Phuket town) not a good location because grab app and taxi could get expensive going back and forth from Phuket town to Patong(party location/night life)

Leisure Partner

10/10

Exceptional

27 Sep 2019

Kerri

Love this funky place!

We loved it all! The funky colours of the rooms, breakfast, staff, the location to everything! So cheap! No lifts but staff helped with our luggage. Will happily stay again.

Family

6/10

Pleasant

04 Sep 2019

Verified traveler

Just okay

The place is a 2-3 star place that I’m surprised by the amazing reviews. It wasn’t horrible and I felt safe but I wouldn’t want to stay again. Breakfast was also underwhelming. Staff was friendly but there was a very strong language barrier that made it difficult to communicate.

Friends_and_family Family

10/10

Exceptional

30 Aug 2019

Verified traveler

Well recommended for stay in phuket town

Take local bus orange from airport and drop at seng Ho bookstore. 100 baht. Hotel 2 minutes walk away. Hotel v good location. 5 minutes from old town area. Sunday night market in old town and another night market near limelight mall on wed to fri. Limelight mall next door compact with restaurants and supermarket etc. And u can easily walk for 15 minutes to local bus stop at town central market where u can take local blue buses to any of the beaches. Phulet town a good base to hub from.

Room is spacious and furniture clean with relatively new coat of paint. Basically a very decent and well located hotel. And friendly staff who keep the hotel functioning and clean. Thanks!

Partner

10/10

Exceptional

12 Aug 2019

Benjamin

Beautiful Hotel

Just beside a small mall and near to a local night market, very quiet and peaceful. Staff were helpful as well. Very well decorated hotel with adequate amenities. Would definitely recommend it to anyone who wants to stay in Phuket town.

8/10

Excellent

31 Mar 2019

Verified traveler

Large room. Didn’t like that there was no elevator.

Leisure Partner

8/10

Excellent

04 Mar 2019

Shelly

It was a clean hotel for a good price. Breakfast was very basic.

Leisure Partner

8/10

Excellent

08 Nov 2018

Verified traveler

What An Oddly Decorated Hotel

This hotel is so strange! It looks like it was designed by a 12 year old girl and the rooms let in a lot of light. Very nice workers though.

Friends

10/10

Exceptional

21 Oct 2018

Verified traveler

Lovely budget hotel, friendly staff! We have stayed 2 times and would come back again.

10/10

Exceptional

12 Oct 2018

Michael

Vegetarian

Were able to change dates at short notice and arrange 1st Floor room

Partner

8/10

Excellent

10 Jul 2018

Verified traveler

Location is pretty central, affordable for a one-night stay

10/10

Exceptional

09 Jul 2018

keat

Perfect location, walking distance to old town, shopping mall next to the hotel

8/10

Excellent

02 Jul 2018

Domingo

The Tint

Very helpful and attentive staff. Vibrant colors and unique design added to the overall ambiance of the hotel.

Friends

8/10

Excellent

15 Jun 2018

Verified traveler

Central location.

Well located near a mall. Room is clean. Very late in making up room. The hotel got no elevator and not suitable for elderly.

10/10

Exceptional

11 Apr 2018

J

Good value for money

Room was clean and spacious. Staff are nice, help us book a tour and answer all queries. Location is good, shopping mall and night market next door, 30min taxi to Patong if you want party life.

8/10

Excellent

02 Mar 2018

Verified traveler

Super hotel in a quiet convenient location

Staff were super helpful and location was convenient to the old town and port

Partner

10/10

Exceptional

25 Feb 2018

Verified traveler

Great staff!

Quiet area with plenty of things locally to see. Staff was great! Good job!

Family

8/10

Excellent

07 Dec 2017

Alan

everything ok.......value for money......

Family

10/10

Exceptional

28 Nov 2017

Pearl

Love it

Excellent

8/10

Excellent

27 Nov 2017

NOPPADON

Nice hotel in the city of PHUKET

Nice hotel with good location in town. Close to shopping mall.

10/10

Exceptional

23 Oct 2017

Verified traveler

Great little hotel

Great for a short stopover between getting off the ferry and catching a late night flight. Perfect location!

Family

8/10

Excellent

27 Aug 2017

Rezaul

Best hotel in your budget

Hotel location & cleanliness is gr8. They also help me other services such transportation to phi phi & i checked they didn’t charge nothing xtra.

Partner

6/10

Pleasant

07 Aug 2017

Peter

Wonderful stay...

Great value for the money spent. Nice to be in the heart of Phuket town.

4/10

Poor

19 Jul 2017

Verified traveler

Had a short stay here. Even though the rooms were clean, they were not as impressive as the reviews make you think. The air conditioning unit was positioned directly above the bed which made sleeping very uncomfortable. The breakfast was slightly underwhelming. Even though I wouldn't recommend this hotel to a friend, it is cheap and good value for money if you just need a bed for a night or two. Also the location is excellent.

8/10

Excellent

17 Jul 2017

Arthur

Perfectly good hotel for the area. The staff was friendly and the room clean and comfortable.

Partner

10/10

Exceptional

12 Jun 2017

Ninnete

Love the place

Amazing hotel. Clean and friendly staff who always smile. The location is in old city where you can find some local Thai restaurants where the food were great with affordable price. It is also next to the new shopping + eating area where you can find different food and drinks. If you travel with kids, I recommend you to visit the shopping mall next door. On second floor there is a small shop called \"Pick N Play\" where you pay 40/hour/person to play board games. We enjoyed so much even my son who is interested in nothing else except his games, asked us to go back there again and again.

Family

8/10

Excellent

25 May 2017

Vacationers

Nice hotel in the centre of town

Extremely friendly staff that made all possible to make your stay comfortable. For example the run after us with umbrellas when we went out and started raining, packed breakfast for an early departure, answered every question and were friendy overall. There was plenty towels, toiletries, TV with good selection of channels, coffee maker, hair drier and all in perfect condition. A small safe if you need a laptop. There was no tub but a good shower. A/C worked very well. Bed and pillows comfortable.
Basic breakfast but adequate.

8/10

Excellent

17 May 2017

Roland

Best value for money!!

We can recommend this lovely hotel with its friendly staff and the very good location on the old city of Phuket to everyone!! The room was spacious and very clean! The value for money is absolutely correct! Whenever we return to Phuket, we will for sure stay at this cozy hotel!

Partner

6/10

Pleasant

11 Apr 2017

Verified traveler

Ok in town

Near top supermaket
Ok to stay one night before to pp
Breakfast ok

4/10

Poor

13 Mar 2017

Verified traveler

Worst hotel of my trip

We stayed here for a night to explore Old Phuket before getting on the ferry to Railay the next day. When we got our room, water was dripping down the walls. Luckily, they moved us to a new room, however the new room smelled awful and had so many mosquitoes (dead and alive).
After we got settled in our room we asked the front desk to set up our ferry ticket for the next day. She not only reserved us the wrong ticket, but we were also overcharged for the ticket. Thankfully the people at the ferry dock the next day let us swap our tickets for the correct ones, but we still overpaid.

I wouldn't recommend this hotel to anyone. It isn't walking distance to any beaches, and it looked like there were plenty of better boutique hotels in Old Phuket if you want to stay there.

10/10

Exceptional

08 Mar 2017

Danusha

Affordable and clean

Its far from night life but a nice hotel if you want a break from your daily busy life. Discount available by presenting key tag to nearby restaurant and Raintree spa.

Staff very helpful and you can feel the warm welcome right from the first meeting.

Family

10/10

Exceptional

04 Mar 2017

andy

well clean room with simple and cute design, only thing bad was the tv channels were limited and signal wasnt that clear. however staff were very friendly and never hesitated to help out in any queries.

Partner

8/10

Excellent

28 Feb 2017

steven

Good location.

Clean tidy hotel, big rooms had extra bed. Reception staff were helpful.Breakfast was pretty ordinary, not much of a selection. Location is good close to the old Portugese quarter and other local sites. Close to sunday market in th Thalang.

Partner

10/10

Exceptional

21 Feb 2017

Verified traveler

Cute hotel, friendly helpful staff

Family

10/10

Exceptional

20 Feb 2017

michaela

Greatest place

Suuuch a nice place! We had a very good time! Everything was perfect, cleanliness, facilities, location. And especially the staff, lovable and friendly, they became a family to us

8/10

Excellent

15 Feb 2017

Thareath

Value for stay here

Cheap price for a room. Near Phuket old town. Just walk for 10 minutes.

Family

6/10

Pleasant

15 Feb 2017

Matt

Very friendly staff, rooms a bit old

The staff was very friendly and did their best to make us happy. One exception: When we booked the trip with the hotel, we later found out that other people paid quite a bit less for the same trip, so we were overcharged...

Rooms are a bit old, things break, we even needed to change room after the shower broke. Cabinet in new room was also damaged already, but still usable.

10/10

Exceptional

08 Feb 2017

Verified traveler

Nice hotel in the heart of Phuket Town

The best thing about this hotel is the staff. They are the very helpful and friendly. There is a small shopping mall next to the hotel with restaurants, coffee shop and convenience store. There are more restaurants and bars within a short walk.

I would recommend renting a motorcycle from the hotel as the cost is less one tuk tuk ride to almost anywhere in the city. There is a nice park (Saphan Hin) about a 10 mlnute ride to exercise, walk and run. Also it is a short distance to the monkey mountain.

Breakfast was included and is pretty good although the American breakfast comes with only one egg. But you can purchase a 2nd egg for a reasonable price.

The Tint is a nice hotel at a reasonable price.

8/10

Excellent

07 Feb 2017

Peter A

Good hotel within walking distance of restaurants

Was not feeling well due to food poisoning. Hotel was very helpful in my recovery.

10/10

Exceptional

19 Jan 2017

Verified traveler

Simple and good!

You definitely get more for what you paid! It is right next to a small community mall and in there is a really big convenient store. You can get practically anything you might need. Food, drinks, snacks etc. Also there is a night market every Thursday and Friday at the mall where you can get souvenirs, clothes and best of all street food!

The place has no fuss to it, clean, simple and comfortable. The receptionist were very nice and attended to all our request. Highly recommend this place in Phuket town. Everything is walking distance only.

6/10

Pleasant

15 Jan 2017

Adam

Nice enough without being spectacular

The Tint was an ok place to stay with a small mall very close buy including a family mart where you could purchase any additional items you needed.

Unfortunately the main things that let the hotel down were the wifi which, while available was quite poor and possibly the hardest mattress I have ever had the misfortune on sleeping on in my life.

The hotel staff don't speak great English but were certainly helpful enough when it come to booking any tours and providing directions when they could.

Personally I'd skip the breakfast and head next door to the mall for you early morning meal.

Partner

10/10

Exceptional

14 Jan 2017

Verified traveler

Lovely hotel

Excellent staff, great location, worth to stay for young travellers

Partner

10/10

Exceptional

15 Dec 2016

Verified traveler

Friendly and clean

Very friendly staff and easy location close to pier and good booking servicev

10/10

Exceptional

10 Dec 2016

Wong

What a wonderful experience staying in this hotel! The staff made us all felt at home. The rooms were large and comfortable. The place was also very lively decorated. Location was within walking distance to Phuket old town. There's a lifestyle mall just beside the hotel. The staff took time to inform us of any nearby attractions and to advise us on any part of our planned trip. Things like these just makes our whole experience there all the better. We'll definitely choose this hotel the next time we are in Phuket!

8/10

Excellent

03 Dec 2016

Gordon

2 thumbs up

Room was clean n comfy girls behind the desk very helpful pretty laid back totally recommend this hotel

10/10

Exceptional

20 Oct 2016

Marianne Sørli

Very cute hotel.

It was a pleasant surprise to stay with you. Thank you for a good visit.

Family

6/10

Pleasant

11 Oct 2016

Howard J.

Would not stay again,noisy at night..

My room was on the ground floor,so at night was woken by noisy guests.Bathroom has Windows and a glass panel,so light shines in from outside,not blackout so disrupts sleep.Design was fine,safes were old fashioned and situated in such a way that one could not read the instructions,no BBC or CNN,so channel selection not great.

Partner

8/10

Excellent

19 Sep 2016

Gary

Nice hotel, super friendly staff. They booked me a cab to the airport but offered me a choice of the cheaper bus. Only downside is the noise - walls are very thin, and the aircon units are just outside each window so even if you turn yours off, the noise from your neighbours aircon sounds like a lorry revving it's engine outside all night. If you don't mind the noise, or like your aircon on all night then this is a great value hotel.

10/10

Exceptional

12 Sep 2016

angela

Great stay!

Only stayed for a night. The rooms are adorable, AC worked perfectly, and breakfast was yummy. Front desk helped us get tickets for the ferry to Phi Phi. Can't complain!

8/10

Excellent

17 Jul 2016

almond

Convenient chic and clean hotel

Very good location. So close to Limelight and Lardploykhong walking street. Clean and pretty, very service mind staff. But the water tap at the first 10 seconds opening was dirty.

10/10

Exceptional

12 Jul 2016

Cassandra

Modern Hideaway in Phuket Town!

Great hideaway that was clean and modern!

8/10

Excellent

05 Mar 2016

Luis&Poly

Big and bright rooms

Big rooms, very bright and comfortables. Hotel has really good services such as bike rentals, taxi etc.

10/10

Exceptional

21 Feb 2016

Nani

perfect location

This hotel was tucked away off of busy street so it was quiet. It was close to mall, convenient store, food places, old Phuket town...all walking distance:) The hotel was nice & clean, cute decor & friendly staff & super affordable! I would definitely recommend to other travelers & I would definitely stay again! Thank you for a great experience:)

8/10

Excellent

18 Feb 2016

Nicholas

1 night in Phuket

overnight in Phuket.
We stayed in The Tint for 1 night before going to Khao Lak. The hotel is very nice and clean and the hotel staff is super helpful and speaks english.
breakfast is ok its a set menu.
there is nothing in the area so you need to take a taxi to go to a good restaurent or a good bar.

Family

8/10

Excellent

16 Feb 2016

Verified traveler

Stayed here overnight. Right next to a mall and walking distance to old town Phuket. Not far from the pier for ferry transfer

Partner

8/10

Excellent

16 Feb 2016

Sam

Great experience.

Fantastic hotel and very reasonably priced. You get more than you pay for. Staff very friendly and helpful with arrange tours and any queries about the area. Great location next to a mall with a food park, coffee shop and a number of Japanese eateries. Also near a park. If you don't mind being directly on the beach the location is very central and everywhere over the island is accessible.

10/10

Exceptional

04 Feb 2016

Verified traveler

Perfect stay!

Booked the hotel teh day before as we needed a place to stay before our flights. I wished I booked it way before, it is in the middle of the nice Phuket area, there is a gem shopping center next to it. The massage place was the best we have been in Phuket (and we have been to many for the same price) and there is a nail bar excellent too! The restaurant is great!

Family

8/10

Excellent

27 Jan 2016

Laura

Clean and convenient

Once you get past the fact that the place looks like a Care Bear vomited over the walls, it's surprisingly good! We had a nice size room with a decent shower, no view from the window but we were only there for one night so not an issue.

Odd thing, when you check out they radio (yes, radio!) one of the cleaning staff to immediately check your room, and you have to wait until they have done so before you can leave. So allow a bit of time for check out!

If you happen to be there at a weekend check out the nearby market. But try the food and drink with caution, we regretted our choices the next day....!

Partner

10/10

Exceptional

21 Dec 2015

Trond Vegar

Good hotel

A really nice hotel. Clean, fresh and a very helpful staff. I would defently come back another time

8/10

Excellent

16 Dec 2015

Franc

Colourful and clean

Great location set back from the street near \"Old\" Phuket which is interesting to check out with lots of shop houses and places to eat
The hotel also has a cafe and wifi . The designer has had a lot of fun with this hotel and the happy vibe is certainly there
The receptionist was very helpful with organizing taxi and ferry services
The only negative was no replies to emails before checking in
I would definitely stay again

10/10

Exceptional

16 Dec 2015

Steve

My stay at Tint Hotel

My stay at the Tint Hotel was really enjoyable. The staff were really friendly and very helpful. If the opportunity arises again I will not hesitate to book a room at Tint Hotel again ....first class ....many thanks for making my stay so welcoming.

10/10

Exceptional

22 Oct 2015

Surpin

A very good hotel

Very good hotel.
Location is close to everywhere in old town.
Excellent breakfast.
Room very clean.
Staff is very wellcoming and servuce oriented.
Manager Ms. Wimvipa, Starfish was very helpfull on any issue.
Will recommened this hotel for sure

10/10

Exceptional

08 Oct 2015

Guillermo

Great Place and Location

Good experience, friendly and helpful staff including hotel's private taxi driver. Great location at old Phuket. I have a personal emergency and the hotel staff help me. Quiet location. I had a positive experience.

10/10

Exceptional

13 Aug 2015

Joshua

Super clean hotel!

Great hotel for the price! It was really clean and good value.

Partner

8/10

Excellent

13 Jun 2015

Verified traveler

Surprising convent stopover

Nice clean very new - perfect stopover even organised our tickets to Phi Phi island for us and arranged transport in the morning. Very good at email responses