Name: Hometowne Studios Austin
Address: 12621 Hymeadow Dr, Austin (tx), 78729, US

4/10

Poor

02 Aug 2026

Dasha

We were put on the 3rd floor with no working elevator. Our key cards went out twice. The shower was leaking we had to tight it and when you use the hot water in the shower it sounds like a car motor running vibrating the walls. The stair way stinks and there is not enough lighting or any cameras. The air was not on when we arrived and it never really got cold in the room

6/10

Pleasant

12 Jul 2026

Mustapha

Okay

2/10

Poor

06 Jul 2026

Ammy

Horrible maintained

Friends

10/10

Exceptional

03 Jun 2026

Jim

Only area was laundry on site needed repair but a really nice one was close.The staff were great and helpful

Self

10/10

Exceptional

17 May 2026

Richard

Good for the money. No complaints

Partner

6/10

Pleasant

10 May 2026

manith

There was a weird smell when entering the room but it was good enough for one night

Self

4/10

Poor

08 May 2026

Sean

upgrade of all amenities required.

Self

4/10

Poor

30 Apr 2026

Dien

Room in poor conditions.

Self

2/10

Poor

22 Apr 2026

LaTanya

There were roaches on the floor, table, and crawling in the blinds. I requested a refund.

10/10

Exceptional

18 Apr 2026

jason

Super cool. Full kitchen for sho

Self

10/10

Exceptional

31 Mar 2026

Abraham

Desk staff is super nice. Hotel is decent. Great for the price. I have stayed here a few times.

4/10

Poor

30 Mar 2026

Carlos

Hasta cucarachas tenía la habitación, toda la propiedad muy sucia, igual la habitación, la televisión sin funcionar, el aire acondicionado, ruidoso, muy mala experiencia

Partner

6/10

Pleasant

30 Mar 2026

Brian

Not really

Self

2/10

Poor

20 Mar 2026

Brian

Bed bugs. Homeless people living on the street adjacent the property

Self

8/10

Excellent

17 Mar 2026

Dasha

The check in process was wonderful everyone was nice and friendly. The room needs some cosmetic work. Only disappointed part was the check out process the door was locked so I had to go to the window the never looked backed so I tapped on the glass they looked at me and kept talking so disrespectful. Other that that I loved having a full refrigerator and large microwave with a stove the room was just a little small but worth the price.

Partner

8/10

Excellent

01 Mar 2026

Laura

Clean rooms and friendly staff

8/10

Excellent

01 Mar 2026

Laura

Room clean. Staff great. Kitchenette with fridge and burners for cooking. Hot water lasts for long showers.

8/10

Excellent

27 Feb 2026

Kathy

yes

Self

4/10

Poor

26 Feb 2026

Quincy

Now this was just my experience and I don’t think I have it in me to ever stay again.

10/10

Exceptional

24 Feb 2026

Laura

Room clean. Kitchenette and laundry facilities very helpful and convenient. Location convenient to stores.

6/10

Pleasant

14 Feb 2026

Charles

Dated rooms but not bad need updated there was a little kitchen in the room i had but nothing to cook with.

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Josh

Staff were amazing

10/10

Exceptional

06 Jan 2026

hector

Yes

Friends_and_family Family

2/10

Poor

14 Dec 2025

Brandy

This was a very poorly kept property, property felt unsafe and room looked like who did repairs left in the middle of it.

Friends_and_family Family

2/10

Poor

22 Nov 2025

John

I asked for a plunger to fix a clogged toilet. They did not have one. I needed to use the restroom. The toilet over flowed and I had use my personal towels to clean up. I was also promised a clean room once per week, it was never done. It is obviously a management problem.

2/10

Poor

17 Nov 2025

EDWARD

the hotel was in terrible condition, rooms were atrocious. room bathrooms were disgusting.we were scheduled to stay 3 days, left to another hotel the next day, tried to get a refund and was told i could not because i used expedia. avoid this place at all costs.

Business Friends

8/10

Excellent

16 Nov 2025

Amanda

Good Stay over all Front Desk Attendant

2/10

Poor

15 Nov 2025

Chan

No didn’t even stay

Leisure Family

4/10

Poor

02 Nov 2025

Toby

Upon first night, the entire room was dirty. The floors covered in debris and dead cockroaches. The bed covered in debris and the bedding torn and raggish. The towels were mysteriously stained and the shower was grimy.
The climate control also only blew one temperature and speed no matter how you changed the settings.
I thought maybe the unit would would be cleaned over the course of my week long stay, but it never once did.

Leisure Self

2/10

Poor

02 Nov 2025

Jordan

The hotel is old. Thats forgiveable. What isnt forgiveable are the roaches and feces in the bathroom and under kitchen sink. The place is disgusting. LUCKILY we didnt spen a whole lot of time in the room itself, but will be reporting this hotel to corporate and the health board.

Friends_and_family Friends

6/10

Pleasant

28 Oct 2025

gonen

Not good smell

Self

2/10

Poor

24 Oct 2025

Yolanta

This motel shouldn’t be in business. The second you step in it smells of mold and mildew. They had all sorts of leaks happening. You step on the floor and you can see water start to seep up from the floorboards. We couldn’t even walk around without shoes because of how wet the floors got. Besides that there were roaches, everything was rusting and the bedding wasn’t clean (so much so we didn’t even want to get under the covers). The cherry on top being the doors not being sealed properly so you can see everything in the room through the side crack of the door.
This place really needs to shut down and do all sorts of renovations and repairs before allowing people and guest to stay here.

Leisure Friends

2/10

Poor

21 Oct 2025

Allie

Even though we selected a nonsmoking room, our room smelled of cigarette smoke terribly. We checked in so late that we just stayed. The second night, we asked the front desk if there was any way we could change rooms and they were not very polite. They said they had no rooms for us to move to. Then we asked if we could check out and get a refund since the room was not what we paid for. We were told no.

Partner

2/10

Poor

20 Oct 2025

Amanda

Do. Not. Stay. Here.

Stayed here for F1 weekend with my partner. This is the most disgusting \"hotels\" that either of us have ever stayed in. Tried to check in early so we could drop our bags off in the room but were told we can't do that because they have to make sure the room is clean. OK sure, reasonable. But then we finally get into the room and the bed sheets were stained, towels stained and used looking, the sink had hairs and markings all over it, same with the toilet. We saw multiple bugs dead and alive including ROACHES. Our feet turned black from walking on the floor for five seconds, there was no shower curtain when we arrived so wondering...what was the reason for the wait if it was not even going to be clean? Considering the state of the rest of the room and property in general we didn't dare use any of the kitchenette. My partner was propositioned by a prostitute while waiting outside for an uber and i was hollered at by other creepy guests. There's so much more to say but hopefully this helps anyone from making the same mistake we did.

Leisure Partner

2/10

Poor

20 Oct 2025

Jason

We got there 1.5 hours after allowed check in. Staff seemed confused about what room to put us in.. I think they gave us a room that is normally intended for monthly renters or someone just moved out. It smelled of bleach, toxic cleaning chems, and floor was sticky when we arrived. The paint was stained and peeling, only one of 2 stove tops worked, the electrical outlets were worn out, the beds had no blankets or comforters.. and the front door was hard to open and close okay, no big deal right? One or two roaches came out the first night.. okay, not great.. second night dozens of roaches came out. Couldn’t find another hotel as it was F1 weekend. They moved us to another room far away from roach room 201. New room only had 1 cockroach so that was a huge improvement. Now reading many Google reviews this has been going on for some time -for some reason the person at the front desk acted surprised. The staff was nice.. not sure if I acutely rated them with 3 stars. But I think they were aware they putting us in a roach infested room, hence the confusion. Lastly, with the neighboring transients and weekly/ monthly renters my daughter did not feel safe being outside the room.

Leisure Family

2/10

Poor

18 Oct 2025

Gustavo

Terrible, dirty, mold in the shower, towel dirty, no towels Available for 2 guests

Business_and_leisure

4/10

Poor

29 Sep 2025

Christian E

The bathroom floor was sunken in, likely from water damage. There were roaches (live and dead). The ceiling had water damage. The AC unit burned out easily and wouldn’t consistently stay on.

Sheets were thin with no blankets provided in the room.

Leisure Self

2/10

Poor

27 Sep 2025

Kimberly

Roaches, Garbage Piked High & Transients

Walked in the too and there were live roaches crawling on the floor! I took photos! I cried! It was a long trip to attend my son’s wedding! I went back to the front desk and told her, retuned the key. The garbage was piled very high in every stairwell! A drugged up male was dancing around, “singing”, etc. He “lives” there. I took an uber to a Hyatt! I had to change clothes in there. o by ladie’s room, due to being almost late to my own son’s waiting!!
I needed clean, safe & affordable accommodations, this hotel failed!!!I want a refund! I am on SS Disability and need every penny! What a disappointment!!! My son had to pay for my new room since I had no $$$! Now I have to pay him back! This place should be labeled, “ a drug transient population occupied, roach infested, definitely bedbugs, garbage piled to the ceiling, with a young nice helpless to help employee”!

Friends_and_family Family

2/10

Poor

24 Sep 2025

Eliu

I had a reservation and the employee closed early and set to close the blinds on me at 10:45 when it clearly says they close at 11:00 pm mind you I drove all the way from Houston .

2/10

Poor

16 Sep 2025

Alexander

HORRIBLE

This place was horrible. Dogs and cats everywhere. Dog in room 214 every night and I mean every night would whine and cry for at least an hour at same time. Roaches, dirty floors, dirty towels (every one), no wash clothes, stove top rusty, rude desk clerks, old soap and hairs left in rest room, rooms torn up (room 142 had visible mold) had too move to room 214 next to crying dog. People living in their car in the parking lot. Trash full and not emptied my whole stay.

Friends_and_family Friends

10/10

Exceptional

11 Sep 2025

Scott

Rooms where clean. Liked the walk-in shower w/seat. Large refrigerator plus microwave. Staff were friendly. Quiet neighborhood

Leisure Self

4/10

Poor

05 Sep 2025

Mathew

Roaches in room, old shower supplies in shower

Leisure

4/10

Poor

22 Jul 2025

Natalia

Mold

8/10

Excellent

22 Jul 2025

Natalia

Nice

2/10

Poor

12 Jul 2025

Sylvia

I couldn’t enter my room because a man was hanging around my door. When I asked him to give me some space, he got upset. A woman should never attempt to enter her room when a strangers refuses to give her space. The front desk at the motel, did not agree with me and told me to contact Expedia. I contacted Expedia and Expedia said I have to contact the front desk at the motel. I explained the front desk told me to contact you. I contacted the dispute department for Red Roof. The dispute department contacted the front desk at the motel. While I was on the phone with the dispute department, the front desk employee approached me and was very upset about all the calls she is receiving from Expedia and the dispute department. They heard her get verbally aggressive with me and threaten me. She told me I needed to leave the property in 30 minutes and she was calling the police. I told her, I think calling the police is a good idea. She never called the police and I ended up calling the police because I was afraid of what she was going to do to me. If I’m carrying my luggage, I’m very vulnerable of being attacked. She called me on my phone and was furious I called the police. The police typically don’t escort people, but they agreed to dispatch the call. I had to pack up and leave immediately. In addition, I couldn’t use the stairs because there was a homeless person sleeping on them.

Business_and_leisure Self

2/10

Poor

01 Jul 2025

Verified traveler

Give it a pass

The toilet overflowed into the room and the front desk refused to provide a plunger. Once the maintenance man came we had heated words. Dealing with sewage all over the floor didn't help things. They refused to give me a refund and said I had to leave. No help or recourse from them, so yes I was angry. Hotels.com covered it and I am grateful for having them on my side. If you stay here, make sure you use a 3rd party.

10/10

Exceptional

29 Jun 2025

Natalia

Nice

6/10

Pleasant

17 Jun 2025

Andrea

I liked they had a full kitchen

Business_and_leisure Partner

10/10

Exceptional

08 Jun 2025

matias

Walking to places is easy

Leisure Self

2/10

Poor

08 Jun 2025

Michael

Room had roaches and there was black mold in the shower

Business

2/10

Poor

27 May 2025

Susan

The front staff were very nice and let me cancel my stay. The rooms were not clean. There was unknown stains on the bedding. The rooms reeked of cigarette smoke. It was not a safe neighborhood for a woman alone. All in all I would not suggest the place. However the staff was very nice when I asked for a refund. Perhaps if you are on a budget and are not a woman traveling alone, then one could stay here. Again, the staff were very nice.

Friends_and_family Family

4/10

Poor

25 May 2025

Latretia

The electricity went out for a night/ day and I didn’t get a refund for it.
The refrigerator was leaking.

2/10

Poor

24 May 2025

Basilio

Cobijas susias

Self

2/10

Poor

12 May 2025

Karthik

Not well maintained, not clean, no drinking water etc.,

Leisure Family

10/10

Exceptional

26 Apr 2025

Aaron

Security nice staff

Business_and_leisure

2/10

Poor

25 Apr 2025

Andrew

I told the front desk that i was having issues with my tv. The security gaurd came and tried to help me, but wasnt able to figure it out. I then showered went back to th front desk to see if they could switch me rooms and they said since i already have been there for over an hour they couldnt do anything. So i had to go and by a tv from walmart so i could relax. It was ridiculous and i will not be staying there again.

Business Self

6/10

Pleasant

18 Apr 2025

Haley

Sucks.

well first of all, it was a very sketchy environment, graffiti everywhere.
the room i was given. WHAT?!
Bugs everywhere.
i did not ONCE sleep under the covers. i brought my own blankets. there were bugs in the fridge, toilet, sink, just everywhere. like it hasn’t been cleaned in months, and the DOOR, Thenfront door wasn’t even stable! that was half opened!

this place was just overall terrible.

Self

6/10

Pleasant

13 Apr 2025

Eiza

It was ok

Business Family_with_children

4/10

Poor

11 Apr 2025

Linda

This property is a disaster. Room is dirty with bugs. Service is good only with the assistant manager.

Leisure Self

2/10

Poor

10 Apr 2025

Barry L

There for 14 nights, booked 2 rooms and no functional satellite tv in either room, however adjacent rooms had service

Business Friends

2/10

Poor

08 Apr 2025

Abelardo

This place is pretty gross. Smells like cigarettes, cockroaches running around, toilet didn’t work, dirty sheets, and a broken floor.

Leisure Partner

2/10

Poor

07 Apr 2025

Tammy

They ran my card BEFORE I arrived. That was not supposed to happen. That card had been lost and was replaced. I would be bringing it at check in. They cancelled my reservation. Huge town wide festival. No rooms available. I had to get a hotel one hour from the festival. I had booked this reservation months in advance. Very very very poor business practices. Also, was told that if I wanted coffee, I would have to bring my own coffee maker and coffee. This place is crap!

Leisure Family

2/10

Poor

06 Apr 2025

Alex

Room smell like urine, bed has yellow stain on pillows and blanket, I could not stay there.

Leisure Self

2/10

Poor

06 Apr 2025

PETER

Tried to check in and was told “we oversold our rooms and you’re out of luck”. Horrible customer service.

Leisure Family

4/10

Poor

04 Apr 2025

NUBBIN

Cheap

Business Self

2/10

Poor

04 Apr 2025

Kimberly

Horrible. Nothing like the pics. Bullet holes in doors, paper thin walls, damage to walls.

Leisure Friends

4/10

Poor

02 Apr 2025

maribel

Not clean.. hair in shower

2/10

Poor

30 Mar 2025

Gabriella

Nastiest, dirtiest place ever.

Leisure Family_with_children

2/10

Poor

22 Mar 2025

Rajat

This property was extremely dirty. The bed sheets and bed covers had spots. There was dirt all around the room. It needed deep dusting. When we walked in the room it smelled bad. There was no curtain in the shower. When I asked for shower curtain, it was handed to me and asked me to put on my own. They had 1 iron for the entire hotel. It seems people stole all the irons. The stairs, hallway, everything was dingy. The whole building needed a deep clean and thorough wash inside out. I do not recommend anyone ever to use this hotel

Leisure Partner

2/10

Poor

19 Mar 2025

Ruben

From the outside it looks ok
Staff was not really available. They also gave someone my room access in which they tried to enter
The room was filthy with roaches I had to sleep with tights on
Anytime the unit upstairs shower the water came down through the exhaust fan making a mess in the bathroom all electrical switch either were loose from wall or didn’t work including the gfci next to kitchen sink

Business Self

2/10

Poor

08 Mar 2025

Verified traveler

The room was absolutely filthy and looked like it was falling apart.

Friends_and_family Family

2/10

Poor

04 Mar 2025

Mark

Bad business no wonder it caught on fire

Due to a work emergency they wouldnt cancel the room reservation.... And still charging me even though I purchased the protection package

Partner

10/10

Exceptional

21 Feb 2025

Oscar

Pleaser stay

Mánager and office staff are great. By far the best service I’ve experienced in hotels stay. Highly recommend this place

Business Self

2/10

Poor

06 Feb 2025

KATIE

Hard Pass

No one available to check us in at 7 p.m. People living there full time. Alot of small children, several barking dogs.

Business

2/10

Poor

28 Dec 2024

Debra

Roaches crawling everywhere

Leisure Partner

6/10

Pleasant

22 Dec 2024

Laura

Did not feel particularly safe with homeless people in the stairwell. Sign said no pets but there was dogs and feces cockroaches in the room not happy I charged my card for three nights may discuss a refund with my bank once I get home. No daily room service with fresh towels or Linens even if requested.

Leisure Family

2/10

Poor

19 Dec 2024

Nicole

Room smell like weed

8/10

Excellent

15 Dec 2024

Patrick

Good stuff

I like it

4/10

Poor

11 Dec 2024

Davie

The attendant who checked me out was properly friendly and professional

Business Self

6/10

Pleasant

09 Dec 2024

daniel

No towels in the room. Shower needed to be cleaned. Floor needed to be cleaned. Staff member in the morning could not speak English

Business Self

6/10

Pleasant

07 Dec 2024

Maddison

decent for one night

It was decent, was staying to attend graduation, so only one night. However, the hotel room was missing a tv remote & i went to ask front desk, and they said they would get me one in about an hour, and then they never gave us one before the night was over.

Friends_and_family Family

4/10

Poor

07 Dec 2024

Jesse

Clean bed, filthy looking room

The bed was nice and clean. The rest of the room was not. Floor, bathroom, and walls were all dirty. Looks like ketchup was splattered on the floor and side of the fridge. Candy and trash on the floor by the door. Was not comfortable taking my shoes off. Ended up staying in the room for like 30 minutes before finding somewhere else to stay.

Self

6/10

Pleasant

24 Nov 2024

Yuris

I liked that it was convenient because it’s kind of close to downtown. There’s also a washer and dryer which is what I was looking when I found this hotel online and I liked that there was enough parking.

Leisure Self

8/10

Excellent

16 Nov 2024

Alphonse

It was queit

Business Family

2/10

Poor

16 Nov 2024

Samuel

My room had clearly not been cleaned. There were wads of hair all over the beds, no TV remote, and a few hours after trying to get to bed I felt a cockroach crawling on me and flung it off. Safe to say I did not finish my night here- I ubered to the airport and spent the rest of the night there. Save your money this place is disgusting

10/10

Exceptional

14 Nov 2024

Juan

I love it

Business Family

10/10

Exceptional

08 Nov 2024

Domonick

I love the staff. I never have an issue here.

Leisure Self

10/10

Exceptional

08 Nov 2024

Domonick

I never have any issues Here

Leisure Self

10/10

Exceptional

06 Nov 2024

Domonick

I have been staying here for a while. I've never had an issue with staff or any of the residents here. If there ever was an issue with my room I was immediately apologized to and the front desk put me into another room right away.

People have to be realistic, this is extended living hotel. So you can't expect certain things to be new right away just because you are going to be in the room. It's people that move out after being here for a while and all the staff can do at the time is clean the room in order to have it ready for you to stay .

To sum it up I appreciate having somewhere to live and I also appreciate the staff . And their are some nice people that live on this property.

Leisure Self

6/10

Pleasant

03 Nov 2024

David

The water was hot with good pressure

2/10

Poor

27 Oct 2024

Kelly

Do not use hotels.com

Canceled reservation with no notice, had to walk around Austin all night because hotels.com refused to help, putting myself and my friend in a very unsafe situation. Hotels.com was no help, customer service refused to do anything to remedy the situation.

2/10

Poor

26 Oct 2024

joseph

Rude staff, dirty property

6/10

Pleasant

25 Oct 2024

Reagan

Its was fine

6/10

Pleasant

25 Oct 2024

Kenneth

It was fine.

2/10

Poor

25 Oct 2024

Laurence

Price is great but property is a dump

I stayed in this hotel because I had an obligation to attend to on Sunday. Even though I booked this in June for a Saturday in October it was practically the last thing available under $500. per night for a weekend when Austin was having the Georgia UT Football game; the Formula One race; A professional Soccer game; and The Livestrong Challenge Bicycle ride. The price was great but the property is a dump.

Partner

6/10

Pleasant

23 Oct 2024

Bharani

Not a good experience

Leisure Partner

10/10

Exceptional

23 Oct 2024

Isadora

Pleasant staff

2/10

Poor

22 Oct 2024

Lionel

Worst Place ever

If There was an option for Negative rating I probably would have given a minus 25 points

Self

2/10

Poor

22 Oct 2024

Gerardo

Poor service and overbooked

I made 2 reservations and one party checked in at 8 PM we tried checking in at 10:30 PM and were told that there were no rooms available, after I made the reservation more than 3 weeks ago. The receptionist was unprofessional and said that I did not make the reservation with them; they were full and did not have a room to assign to me. She did not offer any other solution to the problem other than we had no rooms available and that they had been overbooked all day. Other customers were turned away with the same excuse of no rooms available. I had to drive another 20-plus minutes to get to another hotel with a room available. I am disappointed with the reservation process. The other party that checked in told me that the place was not clean, it was old and dated with poor lighting.

Friends_and_family Family

2/10

Poor

21 Oct 2024

Edbert

Terrible business. My reservation was cancelled before I arrived with no notice, offered no assistance to find a new place.

Leisure