Staybridge Suites Austin

United States , Austin - TX
AUSTIN, 13087 Us Hwy 183 North
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100 reviews shown

8/10

Excellent

08 Apr 2026

Avelino

Didn’t have pets

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

James

Everything was great... we will definitely stay here again.

Friends

10/10

Exceptional

23 Mar 2026

Risaura

Room was clean and nice. Not enough towels though. The pool could use a little more cleaning. The elevator could use some love.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Jorge

Goood

8/10

Excellent

21 Mar 2026

Melissa

Very pet friendly! Nice big rooms with full kitchens ~ will definitely stay there again!

Pet

10/10

Exceptional

18 Mar 2026

Jorge

Good

6/10

Pleasant

16 Mar 2026

Sylvia

The room itself was decent but the common areas left much to be desired. I was on the 4th floor and it was so warm. It also smelled like weed. The room was a bit dated but the bed was comfortable.

The elevator needed to be cleaned as well. There was dirt all over the floor.

I’ll likely not stay here again

Self

8/10

Excellent

12 Mar 2026

Sandra

This is our 2nd stay at this hotel. The room was very spacious and clean. They had 2 elevators. Only 1 was working. The working elevator had a TERRIBLE chemical smell. We had to hold our breaths every time we were in it. I checked in around 930 pm. I waited about 10 mins before someone came to the desk. They did have a sign saying they would be back, that they were helping a guest. A lady on the phone finally came from outside and checked me in. The breakfast was not good at all. TheOverall our stay was good. If they would fix the elevator smell, we would definitely stay there again.

Family_with_children

10/10

Exceptional

10 Mar 2026

Jesse

I had a really pleasant stay at this hotel. Everything was exactly what I expected—in the best way possible. The room was clean, comfortable, and well maintained, and the overall atmosphere of the hotel was welcoming and relaxing.

The staff were friendly and helpful whenever I had a question, and check-in and check-out were smooth and easy. The amenities and services were all reliable and worked just as they should, which made the whole experience stress-free.

Sometimes the best thing about a hotel stay is when everything simply works the way it’s supposed to, and that was definitely the case here. It was a comfortable, dependable place to stay, and I would gladly book here again on a future trip.

Self

6/10

Pleasant

08 Mar 2026

Bridget

When I arrived I was told thr elevator was out and they didn’t know when it would be fixed. Then they told me (a sixty three year old woman). The room they had for me was in the 4th floor. I explained I could not carry my bags up 4 flights of stairs. They found one on the second floor and I laughed my bags up by myself.
Thr room was clean but the bathroom floor was sticky and the tiles were loose.
Thr bed was at least very comfortable.
The hotel is in the same parking lot as Buffalo Wild Wings and parking in the front is limited. The parking lot on the side had very poor lighting and as a woman traveling by myself I did not feel comfortable parking there

Self

6/10

Pleasant

08 Mar 2026

John

It was an o.k. place to stay. Cons: there was a smell of burnt plastic in the elevator. There was no room cleaning on the weekend. We had to exchange our towels at the front desk.

Partner

6/10

Pleasant

02 Mar 2026

Tami

I booked this hotel near the airport because I need to get to there to rent a car, on check in I was told the shuttle didn't run on the weekend! I had to pay for a Lyft. I also wanted a pool and though I did get to swim once it was very cold and dirty. My room was fine and the staff tried to be helpful.

Self

10/10

Exceptional

01 Mar 2026

William

very Polite staff, very clean grounds

Could use a bench or few chairs out front while waiting on ride shares

Family

8/10

Excellent

01 Mar 2026

Edison

Good room but shower faucet wouldn't close completely and it was loose from the tube.
Airport shuttle only operates from Mon-Fri 8:00-3:30 which wasn’t specified on Orbitz when they listed shuttle available

Partner

10/10

Exceptional

01 Mar 2026

monica

Beautiful hotel

Self

6/10

Pleasant

15 Feb 2026

Trenton

I booked this suite for my family and I while in town for a medical procedure. Lisa the manager was very rude and spoke to me as if I was beneath her.

4/10

Poor

11 Feb 2026

Sonja

It seemed ok, my daughter had gotten there first to check in, until I arrived. We were on the second floor and the elevator was out. When asked, the clerk said they had a call in to get it fixed ASAP. The next day, I had surgery and returned to the hotel after 4pm; elevator not repaired. I did ask that they give me two first floor rooms (I had book a two bedroom suite)as close to each other; they did. That was okay, but my family had to tote all of our gear up and down two flights of stairs. On Friday morning, when we went down to have a much awaited for breakfast, there were no eggs or bacon. The clerk said the truck didn’t show up. I used to work in the hospitality industry. I know there’s a petty cash fund. An employee could have gone to a reputable grocery and purchased eggs and bacon. I am hoping this helps with your training.

Business Family

10/10

Exceptional

09 Feb 2026

victoria

Outstanding service, AMAZING breakfast!! And clean spacious rooms with all the amenties of a 4-5star hotel 😏 Book it.

Business_and_leisure

2/10

Poor

01 Feb 2026

Ernesto

They charge for parking lot

10/10

Exceptional

29 Jan 2026

Dennis

Everything was great!

Leisure

10/10

Exceptional

28 Jan 2026

Anna and Paul

We had a great assist checking in by a very polite hostess. Our room wasn't quite ready so she found us an upgrade and put us there. The additional space was great; not necessary but still appreciated and the suite was immaculate. Nice people and a nice room. Was a good evening :)

Leisure Partner

8/10

Excellent

25 Jan 2026

neelima

Size of the suite was good. Breakfast better than other hotels.

Leisure Partner

4/10

Poor

19 Jan 2026

Linda

The rooms were okay but the customer service from the front desk was terrible. The check in lady was very rude and terse.. there was no hello how are you today, no thank you, no your welcomes just blank states and straight to the pint answers. Checking out today was even worse. A gentlemen at the front desk said hello with a mail and the same women from check in just said you can drop keys there in box. I said is that it? As i usually give the keys to the person at the desk and get asked questions like how the day was.. all this lady said was yup.. and i walked away and she said no thank you, no you're welcome, didn't ask about the stay. The customer service is terrible. Have someone at the front desk that is excited to be at work and can at least make the customers feel welcome and noticed. Especially working at the front desk you are the fave of the hotel. Horrible experience

6/10

Pleasant

17 Jan 2026

Eric

Breakfast was great! The pet fee of $75 was excessive, the highest I’ve ever paid. If we had known prior to arrival, we would’ve made different arrangements. Room was clean, staff were helpful, location was well lit and quiet.

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Matthew

Staff was very nice and room was clean. The Social at the evening was fun me and my wife enjoyed it.

Partner

10/10

Exceptional

07 Jan 2026

Mercedes

Oh my God, the ladies at the front desk were really phenomenal. They were accommodating really really nice. They answered my calls. They were so friendly and the gentleman. I believe he’s the maintenance guy/shuttle driver, sweet as pie very pleasant. I’m just great the breakfast that they offer is so so good I think honestly those are the best biscuits I’ve had in my life so I traveled from Pennsylvania to Austin Taxes. I’ve never been to Texas before but I had a great time. Thank you. Highly recommend this Place.

8/10

Excellent

29 Dec 2025

Sarah

The front desk and housekeeping staff were friendly and efficient. The room was clean. I have stayed in this location about once a year for several years. I have reduced my rating to 4 stars because the hotel is becoming a little run down. Tattered furniture and well-worn paint. I hope the building will be getting a well-deserved refresh soon.

Friends_and_family Family

2/10

Poor

27 Dec 2025

Adrian

Restroom in hotel room was dirty! Carpet had balls of hair. I have been staying at this hotel for years and this was the WORSE I HAVE SEEN IT IN!!! this hotel cleaning staff needs to REALLY IMPROVE!!!

Leisure Partner

10/10

Exceptional

27 Dec 2025

Victoria

People on the floor above us very loud.

Leisure Family

4/10

Poor

21 Dec 2025

Omar

Friendly staff

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Kelly

Great beds! Love this place, we stay here every time we come to Austin.

Leisure Family

10/10

Exceptional

05 Dec 2025

Diana

Staff was welcoming

10/10

Exceptional

10 Nov 2025

Diana

Clean and comfortable

Partner

10/10

Exceptional

26 Oct 2025

Debra

Excellent stay. Devine was professional al and fantastic

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

ramiro

Awesome experience

Room was very comfortable, breakfas was great and fresh. The staff was great. My family took the shuttle twice and the driver, Raymond, was just awesome and extremely friendly. Loved this stay.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Terreze

Nice hotel. Friendly staff and the shuttle to and from the airport and local areas are a plus.

Leisure

10/10

Exceptional

24 Oct 2025

Christine

I had a wonderful stay here. The staff was friendly and helpful. The room was clean. It felt safe. The breakfast had a good variety of choices daily. Lots of space to get all my walking in. Several restaurants within walking distance and movie theatre. It is a haul from downtown and the Lift, Uber etc. directions to their drivers always bypassed the hotel so when I called for a car I had to make sure to stand outside by the Staybridge sign. I used their airport shuttle which was very convenient.

Leisure Family

2/10

Poor

16 Oct 2025

Myrna

We got a suite and were greeted by cockroaches upon arriving back to the hotel one night. It was very inconvenient to change rooms at 2 am. Our group ended up being split into different rooms and after showering a HUGE spider surprised my friend that she had to dry herself with a washcloth and ended up leaving to a different hotel that evening. Because we booked through a hotels.com the hotel refused to give us any kind of refund. The staff was nice and understanding but there is just no excuse specially when we paid a little under $1000 for our stay! Will not stay here again!

Friends_and_family Friends

2/10

Poor

09 Oct 2025

Imad

Very bad smell in the rooms and in the elevator, ac running none stop and super noisy. Ants everywhere in the kitchen

Business Family_with_children

8/10

Excellent

01 Oct 2025

Jose

Clean room, good breakfast

8/10

Excellent

15 Sep 2025

Carol

Great room. Everything was great except the elevator which stank of something and the stairwells were hot and stuffy. No pleasant way of getting to the 4th floor, and we came in and out several times.

4/10

Poor

13 Sep 2025

Mindy

Broken shower door

When we got there went to room it was late went to take shower the glass door would come open when in the shower tried to push down and glass fell off thing and was smashing my hand was trying to hold to up so it didn’t fall and break on me husband came in bathroom and got door from falling in me hurt my hand

Friends_and_family Family

8/10

Excellent

05 Sep 2025

robert

Smoke alarm went off every night during our stat

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Andrew

The staff was very kind and helpful. Everything was clean, the breakfast was great, the price was excellent, and the shuttle to the airport was really the icing on the cake!

Leisure Family

10/10

Exceptional

25 Aug 2025

Brett

Location and price

Leisure Partner

6/10

Pleasant

24 Aug 2025

Virginia

We heard a lot of noise, at first we thought it was when we flushed the toilet, then we heard a lot of noise again and again and we didn't know if it was because of the water or the refrigerator.

Friends_and_family Family

4/10

Poor

18 Aug 2025

Velva

The air condition did not work properly. We complained every night we were there three nights they ended up giving us box fans.

4/10

Poor

18 Aug 2025

Ángel

Dirty carpets, bad-smelling room

Business Family

10/10

Exceptional

04 Aug 2025

Stephan

Our Stay at Staybridge Suites was Sweet

Our stay was amazing from check in to check out. The hotel was very clean. All of the staff was very polite and professional.

Will be my first choice on our next stay in Austin

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Luz

Our stay was amazing and we were able to get quality rest!

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

LaVonn

The receptionist recommended an amazing food spot!!! She was warm and welcoming absolutely will.stay again

10/10

Exceptional

17 Jul 2025

Felix

It was nice and clean and big in the middle of Austin. I was only there for the night but it makes me want to book there again when I have more time.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Leslie

Enjoyed the size of the room for a reasonable price. Staff was always very helpful when we needed something.

Leisure Family

2/10

Poor

01 Jul 2025

Konway

The front desk lady was so rude and disrespectful we ended up not staying there

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Susan

Status Quo post Cov

Most of the staff were fine. Seems short staffed. One very rude. Raymond awesome. The room has some disrepair. Need foam option for pillows. Amazing water pressure. Overall, a satisfactory stay. THE AREA BEHIND THE BACK PARKING LOT LOOKS LIKE A DUMPSTER WAS EMPTIED THERE. LOTS OF LITTER.

Partner

6/10

Pleasant

29 Jun 2025

Upton

We stayed here before and like the rooms. We have a family and so the kitchen is very convenient. This time around I’d say the staff need better training on customer service skills. Otherwise the day was good.

Leisure Family_with_children

6/10

Pleasant

28 Jun 2025

George

Property was nice unfortunately the room we got air conditioner was dumping water onto rug. Hotel fully booked no other rooms available. Maintenance tried fixing and used a shop vac on rug. Hotel management wouldn’t give discount on room. Even though they acknowledged there was a problem. Feel sorry for whoever gets room in future because it will be a moldy mess.

Leisure Family

10/10

Exceptional

25 Jun 2025

AMY

Our stay was good. Breakfast was okay, not the greatest. My only concern and complaint would be the lighting in the parking lot. It was too dark, no lights at all. We had to park in front of hotel in the restaurants parking lot because it was lit up well.

Business

2/10

Poor

22 Jun 2025

george

Was really bad. To start with, I made a call to an agent to ask for early check out, but was denied as they mentioned the room will be thouroughly cleaned and ready for us. Hence, we checked in late as we changed our plan. The AC units on our room was leaking with water running to the carper, one of the room had no air conditioning since someone had closed the vents. Trrible experienc,e the hallways smelled really bad as if there we some drugs . The break fast was promosed to be good, but rhe sausages were the driest I've ever seen. You could technically throw it at someone and get them hurt . Real bad.

Leisure Family

2/10

Poor

20 Jun 2025

David

I had to walk down a hall that was swap everyday. The carpet was so wet it splashed when I walked. They only has little box fan blowing on the carpet 40 feet long. God only knows what was behind the wall I could not see. I am worried about mold. I will not be going back.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Tiffany

Everything was great. Everything was clean. Everybody was helpful.

Friends_and_family Friends

8/10

Excellent

18 Jun 2025

colm

good

Self

10/10

Exceptional

15 Jun 2025

Heather

2nd time booking here. We enjoy the room size and pet friendly bookings. Our family has enjoyed the complementary hot breakfast. Especially the waffle design. We also love the pool area. The hours are wonderful and the staff always have fresh pool towels. The rooms are comfortable I do wish the rooms had a DVD player or more channels but that’s nothing serious. The pillows are extra soft i definitely had to use more then one and the bed are soft. The staff are friendly and helpful.

Heads up door dash/ other delivery services do seem to have a hard time with deliveries. There is a neighboring hotel and there have a few wrong:missing deliveries dropped at the neighboring hotel.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

ALMA PICKHLER

Very good overall

10/10

Exceptional

09 Jun 2025

Michelle

The bed and pillows were absolutely a dream...the breakfast was wonderfully filling with a wide variety of staples and surprisingly delicious extras, and the staff were friendly & responsive when we reported our room phone had no dial tone. I would highly recommend this hotel!

Friends_and_family Friends

8/10

Excellent

05 Jun 2025

Oscar

Clean and quiet. Breakfast

10/10

Exceptional

04 Jun 2025

Patrick

Excellent hotel. Violent thunderstorm from our 4th floor room was beautiful

Leisure Family

10/10

Exceptional

03 Jun 2025

Sally

Best place to stay when visiting Austin!

We loved staying here! Michael, the manager at the front desk, went above and beyond to make sure we had everything we needed. He was sincerely sweet and hospitable. The breakfast buffet was crazy good! The food was freshly cooked and plentiful. Our room was very quiet with a comfortable bed, well-equipped mini kitchen and nice big TV. We will be staying again!

Partner

10/10

Exceptional

01 Jun 2025

Godson

Friends_and_family Family

6/10

Pleasant

30 May 2025

Nancy

Bathroom shower head needed tightening. Toilet kept running after flush. Shower curtain wasn’t long enough resulting in a lot of water on bathroom floor. Got locked in bathroom as latch was broken. Booked 2 queens and received a call as I was entering parking lot to tell me they didn’t have any available. Stated issue was with Expedia. Fortunately had king accessible room available, but it was musty smelling.

Leisure Partner

10/10

Exceptional

27 May 2025

Maida

Staff was very friendly despite our issue with the name on our booking. The room fit all 6 family members and still left room to walk around so we didn’t feel cramped. Cleanliness was great in all areas! Restaurants and movie theater were so close too!

Leisure Family

10/10

Exceptional

27 May 2025

Dorethea

I have atayed at this hotel on 2 occasions die to work related... Always a warm smile, quick and easy check in, and great breakfast. Very quit rooms.

10/10

Exceptional

27 May 2025

Debra

Very friendly staff

Very friendly and very helpful with the information we needed for the storm heading our way .I was grateful for the help to take all the precautions.

Partner

10/10

Exceptional

25 May 2025

Vivian

Next to a lot of food places, movie theater can be walked too

Leisure Partner

8/10

Excellent

19 May 2025

Misty

Always my go to place

Always stay here when I come to Austin and this is the 3rd or 4th time I’ve been here since December and it’s great .
Only constructive criticism I would have would be 1) get better lounger chairs and maybe some canopies or something for a little shade at the pool. 2) elevators are blazing hott and smell no matter when you get in them.

Self

2/10

Poor

18 May 2025

Jessica

On arrival the elevators smelled like weed. The room had a box fan to either dry the carpet or to keep the room cool due to the AC not working properly. After check out we was charged $50 for “alleged clogged sink” when the garbage disposal never work properly & i knew that by mistaking it for a light switch. Wouldnt recommend staying at this particular location

Leisure Family

10/10

Exceptional

18 May 2025

William W

Will be back

Business_and_leisure Self

6/10

Pleasant

18 May 2025

Paul

Poor shuttle hours

Shuttle could really start early for morning flights!

10/10

Exceptional

15 May 2025

Amanda

Love the kitchen!!!

Leisure Family

10/10

Exceptional

05 May 2025

griselda

Loved our suite. We were 4 adults and 1 child and had plenty of room with kings bed and sofa bed,not to mention the staff was super friendly and attentive

Leisure Family_with_children

10/10

Exceptional

04 May 2025

Ronsha

Perfect

I was there for a track meet. It meet all standards and expectations!

Business

10/10

Exceptional

04 May 2025

Tasha

Excellent

Leisure Family_with_children

8/10

Excellent

01 May 2025

Cuong

First day we got there they upgraded our room. And we got to attend social hour from 5 to 7. Room was in decent condition but the master bath sliding glass door never worked properly. Ended up just leaving the door open when we showered. Quiet off the beaten path location.

Friends_and_family Family

10/10

Exceptional

29 Apr 2025

Stacie

The beds are so comfortable. The bathroom could’ve used an extra cleaning overall it was a good stay.

Friends_and_family Family

4/10

Poor

29 Apr 2025

Chad

Wouldn’t stay here again. Much better options in the area.

10/10

Exceptional

28 Apr 2025

Maher

I made a reservation through Expedia my credit card was charged by Expedia of course. I drove to the hotel a minute before I get to the parking lot. Strawbridge Hotel called me cancelling the reservation.

Business Friends

10/10

Exceptional

25 Apr 2025

Alex

All of the staff is amazing from the shuttle driver to the front desk everyone was welcoming great experience if i am ever in Austin this is my go to hotel

Business Partner

8/10

Excellent

20 Apr 2025

Francis

Nice location and very clean hotel suite.

Great place, breakfast, nice restaurants near by (walking distance), i was surprised they charged $7 for parking.

Self

10/10

Exceptional

08 Apr 2025

SANDRINE LM

Great customer service and clean rooms

Leisure Self

10/10

Exceptional

07 Apr 2025

Claudio

Great customer service

Leisure Family

8/10

Excellent

31 Mar 2025

Michael

Friendly staff. close to Dining

Leisure Family

10/10

Exceptional

27 Mar 2025

David

Liked that a staff person was always available and personable at the front desk, GF and non-dairy items offered, light foods w wine and beer in early evening.

Leisure Family

6/10

Pleasant

26 Mar 2025

James

There were roaches in the room.

Business Partner

10/10

Exceptional

25 Mar 2025

Amy

Clean room. Comfy bed. Friendly staff. Great breakfast. Amazing coffee. 10/10!

10/10

Exceptional

24 Mar 2025

Richardson

Good

Leisure Family

10/10

Exceptional

24 Mar 2025

Sharon

Wonderful stay! Very quiet, clean and great breakfast selection!! Fantastic staff

10/10

Exceptional

22 Mar 2025

John

Need to keep stay on-top of maintenance

10/10

Exceptional

22 Mar 2025

tung

Excellent property to stay

Leisure Family_with_children

10/10

Exceptional

19 Mar 2025

Katherine

Great place to stay with kids

We love this place! Staff is very accommodating and professional. Rooms were clean and huge. Our kids loved the socials and breakfast buffet! We plan on coming back again and recommending this place.

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Brenda

It was clean, very friendly and the continental breakfast had a variety of options.

Leisure Partner