Extended Stay America Austin - Northwest - Researc

2/10

Poor

29 Jun 2026

Robert

FIlthy, rundown, people hanging out in parking lot all night, no security, dirty hallways, elevators and rooms.

Self

2/10

Poor

21 Apr 2026

Andres

Bad

2/10

Poor

20 Apr 2026

Kevin

Everything was bad room was bad we left a day before we suppose to didn’t have any clean towels so we checked out 11:00 Saturday night

Partner

2/10

Poor

30 Mar 2026

Muna

No breakfast, saw at most a single oatmeal packet and one packet of hot chocolate. The staff was great I will admit that. The gentlemen who assisted me was kind and tried to do what he could but he was limited. The room was dirty. I was shown a few rooms and they were all dirty. From open windows, cigarette stains on the couch, stains in the fridge, sink, butt marks on the chair from sitting naked on it. Literally nothing was clean just the bed made. Towels had stains, bedsheets had stains/burns etc.

6/10

Pleasant

30 Mar 2026

Tomas

The \"free breakfast\" is a joke and there is no pool!!!

Family

8/10

Excellent

19 Mar 2026

Tomas

The staff leave you alone. But it is advertised free breakfast and a pool. The free breakfast is coffee and oatmeal and there is no pool.

Pet

6/10

Pleasant

10 Mar 2026

Tomas

Staff and room are ok. However, there is no pool and the \"free breakfast\" is nothing more than coffee and nutribars...

Pet

4/10

Poor

05 Mar 2026

Amanda

Never have hot water to shower

2/10

Poor

03 Jan 2026

Dave

There was black mold in the bathroom.The whole place was pretty dirty.
And old

Self

2/10

Poor

23 Oct 2025

Gabriel

I almost slipped and fell on vomit exiting the elevator, 3 nights no service, hotel front desk was locked tight like a concession stand at 730 am. Lots of rif raf wondering in the parking lot. I've stayed at super 8s more accommodating.

Business

10/10

Exceptional

25 Jul 2025

Korniji

Great staff and management team Monica

Business_and_leisure

10/10

Exceptional

25 Jul 2025

Korniji

Hey the staff was great the manager Monica was wonderful she handled the situation that we had great communication

Business Partner

10/10

Exceptional

19 Jun 2025

Oscar

Great friendly customer service

Business Self

4/10

Poor

09 Jun 2025

Fritz

I mistakenly stumbled into this din of sin and regret thinking it was an \"Extend Stay America\" which I knew for being cheap and perhaps not in top shape, but at least neat and clean. Wrong. I asked at the front desk, and the clerk said \"This is a Select Property\". Generally, I have known \"Select\" to mean a bit better, not the lowest of the low. Better word choices would have been \"Economy\" or \"Budget\" to clearly let you know you've taken a downgrade. The couch was old, tattered, ripped, and very visibly gouged. The wood cabinet tops were heavily discolored by water stains and abuse, The countertops had cigarette burns. The bathroom sink was pitted and permanently stained multiple different colors. The shower was \"motion activated\" so you've got to bust a little dance move to keep it going. The bathroom door top hinge was a few days away from falling completely off, potentially injuring a guest. The key cards had been re-used so any times they only worked for about 6-8 hours before having to be re-programmed. And no, they weren't magnetically erased - I used the card to enter my room, set it on the counter, and went I went to leave, it would no longer open the door. I only tested it because my other key didn't work when entering previously. Oh, and the front desk is shuttered at 5pm. Call for help. Or better yet, stay somewhere else.

Leisure Family

10/10

Exceptional

06 Jun 2025

Oscar

Great place to stay, very friendly staff and comfort is awesome

Business Self

10/10

Exceptional

05 Jun 2025

Dylan

I love how friendly the staff jas been. Thay are all amazing. Thank you

10/10

Exceptional

31 May 2025

Oscar

Great friendly staff. management is awesome and very helpful

Business Self

8/10

Excellent

24 May 2025

Nona

Pretty good area

10/10

Exceptional

13 May 2025

Steven

It so quiet area so we love it it peaceful:)

Leisure Family_with_children

2/10

Poor

02 May 2025

Verified traveler

Worked all day and was book but turned away.

Well it might of been good but they didnt let me in. So waiting on refund . Markisha said that she did the refund so waiting but if you are trying to get ahold of someone to check on it from Hotels.com for get it. Vitural assistance is a joke. So will wait a couple more days to see

Self

10/10

Exceptional

30 Apr 2025

Steven

It very peaceful in that area :) it good for us to be safe :)

Family_with_children

2/10

Poor

22 Apr 2025

Brandon

I didn't end up staying here and also talked to Nikki in the morning that I am checking out early. The room had a very bad smell and also cockroaches running on the ground.

Business Self

2/10

Poor

17 Apr 2025

Jeanette

Didn’t like the hotel at all

Business Family

10/10

Exceptional

28 Mar 2025

Oscar

I stay here often on a weekly basis and This is the best place i stay in

Business Self

10/10

Exceptional

10 Mar 2025

Toni-Ann

I wished they had a security at night

Leisure Self

10/10

Exceptional

02 Mar 2025

Oscar

Clean and comfortable

One of the cleanest and comfortable places I've stayed. Staff are great and very friendly

Business

10/10

Exceptional

01 Mar 2025

Phillip

Great

2/10

Poor

24 Nov 2024

Verified traveler

The worst, dirtiest place ever

The worst, dirtiest place ever

4/10

Poor

31 Oct 2024

Eric

Disappointing Stay

The sheets and towels were clean. The rest of room and facility was dirty and run down.

Business

2/10

Poor

20 Oct 2024

Oksana

Do not stay here. The place is dirty, smells terrible, no one available at the front desk and the rooms are terrible. The room had a aweful smell, the refrigirator door would not close, the door to the bathroom was broken and would not close as well. The CO2 alarm was beeping because it was out of order and we could not sleep all night. There were 2 dirty towels and nothing else in the room.

Leisure Family

2/10

Poor

22 Sep 2024

Valarie

Worst I ever experienced

Please remove this property from your selection. It was very dirty, and smelled really bad. There were fleas crawling on my legs in the lobby, the bedding, mattress were stained soiled, the pillowcases had blood stains as if someone got bit by bedbugs, there were dead roaches on the room floor. I did not stay there i asked for a refund and found a found a different hotel.

Business

2/10

Poor

13 Sep 2024

Sara

The rooms were disgusting. The TVs weren’t working due to holes in the TV. The bathrooms were a mess completely neglected. There were bugs crawling around the furniture was so worn down and ragged.

Leisure Self

2/10

Poor

06 Sep 2024

Verified traveler

The pictures and the hotel description you see in the Hotels.com profile aren't accurate! There is no pool. (it's been filled in with concrete).The \"breakfast included\" is offered sporadically. Their excuse was always ... \"Out of supplies and awaiting delivery\". Roaches galore! And the constant odor emminating through the halls. Used condoms and hypodermic syringes strewn about in the parking lot. People living in their cars. Staff is confrontational and very put out with any requests.

The pics of the rooms are totally misleading also. Bed had no mattress pad/cover. Just bed then fitted sheet. Curtains were stained, smelly and had holes in the lining. Refrigerator not working properly. Lost $100 in perishable groceries and they didn't even apologize. Only one small bag cart with deflated and thrashed wheels which was never accessible. Noisy and dusty highway/frontage road construction right outside the property. CapMetro bus terminal immediately adjacent to the property. Was hit up for money in the parking lot by an abundant number of homeless people almost every day there. Lil curly Pubic hairs embedded in the stained and course towels. Shame on Extended Stay America for failing to provide a safe, clean and hospitable property. And shame on Hotels.com for not doing a better job in vetting the properties they endorse on their site by ensuring the pics, details are current and accurate.

Self

4/10

Poor

27 Aug 2024

Jennifer

Brittney the manager is completely unprofessional and rude. Rooms didn’t have clean linens and pull out sofas were horrible shape with nasty stains.

8/10

Excellent

15 Aug 2024

Tracy

Price and convenience

2/10

Poor

12 Aug 2024

Joseph

Disgusting room, door locks did not work properly, entire room and towels smelled of smoke. Roaches in bathroom. By far the worst hotel I have ever stayed in.

Business Self

2/10

Poor

01 Aug 2024

Rohit

I was on a business visit and booked this place. Toilet was dirty with no regular house keeping. Even on request they didnt cleaned the toilet. Rooms did not had enough lights and even after asking for a lamp it was not provided. Kitchen didint had even a single spoon or a cup. I found that the fridge was not clean either as someone's food (stale food) was lying in the fridge when I checked in. No soap in bathrooms. Switches in room either didnt worked or were broken. Corridors were filled with smell of smoke and I felt very unsafe. Horrific stay!!!

Business Self

2/10

Poor

13 Jul 2024

Verified traveler

Disgusted

Cockroaches everywhere. Never stay here.

Partner

2/10

Poor

25 Jun 2024

Bhavneet

The staff did not let me check in until 3am, since the system was getting an upgrade.

Business_and_leisure

2/10

Poor

19 Jun 2024

Threabee

Bugs everywhere

10/10

Exceptional

19 May 2024

Sascha

Quiet

2/10

Poor

12 May 2024

Olivia

Unsafe Hotel

I checked in a little after 2 p.m.
The foyer was empty & lacked a\"Welcome\" vibe to it. I sure as heck hope they are having renovations but there was signs of an upkeep.
I had to use the main phone to call for assistance as no one at front desk
The young man came out of office area within 2 minutes.
I left after checking in as no time to go deposit my bag
I came back with my Daughter after 9 p.m.
We parked in the back parking lot.
As we were retrieving my bag, my Daughter & I noticed trash outside the back door spread out.
We went in and walking thru hallway of 140 rooms. I immediately smelled smoke that was not the legal kind.
We kept walking thru till we found my hallway that lead to my room.
My Daughter told me \"This is not safe for you. You are not staying here \".
We went up to front desk & cancelled my room.
The young man said we could call his Manager but only card available was the Assistant General Manager.

2/10

Poor

09 May 2024

Sarbeswar

Broken furniture
Bad facility
Cockroaches
Smelly rooms

Leisure Family

2/10

Poor

08 May 2024

Deedra

Very nasty! No staff was avaiable to check in. Animals without leashes...not good at all. Felt very unsafe!

Business_and_leisure Family

2/10

Poor

01 May 2024

joey

disgusting

roach infested, ants all over the furniture, bug parts stuck in towels and blankets, stunk like and old burnt out building, everything was dirty like they didn't have housekeeping.

Business

2/10

Poor

28 Apr 2024

Cleber

Totally careless hotel. Dirty carpet on the halls. It smells smoke and cigarette. There were leaks in the shower faucets. No curtains in the shower box, the bathroom floor gets flooded. There are bad bugs in the rooms. Little cockroaches gets from the back of the cabinets.
Guests throw trash in the corridors and make loud noise during the night. No security on duty.
The guests sweep all muffins and fruit bars early in the breakfast time and the management don’t refill them.
Extremely poorly managed!!
Terrible experience

Business Partner

2/10

Poor

28 Apr 2024

Yvonne

Once we arrived we were told that they didn’t have any rooms due a plumbing issue but I was still charged for the room

Friends_and_family Family

2/10

Poor

19 Apr 2024

Julie

NASTY!!!!

I booked two rooms for our employees to stay in. They sent me a picture of a huge pile of urine and said that had found dog poop in their room. Our techs travel a lot for us and this is the first time they have called and asked to please not ever book this hotel!!! NASTY!!!!

2/10

Poor

17 Apr 2024

Stephanie

The Shining

My room had no pillows no shower curtain and there was tile missing in the bathroom. I had to switch rooms and the door would not unlock on the second room. Then I had to move again and everything was old outdated and in very poor condition.

Self

2/10

Poor

15 Apr 2024

Karla Cristal

Horrible looked like a crack head building people living in the parking lot

Business_and_leisure Partner

6/10

Pleasant

12 Apr 2024

Timothy

lots of homeless people hang around at night, outside the building and inside.

Partner

2/10

Poor

20 Mar 2024

Jeff

Nothing

Business_and_leisure Self

2/10

Poor

19 Mar 2024

jonathan

Would not stay again

2/10

Poor

17 Mar 2024

Miled

Staff and price covers where not as clean as would like washed myself washer dryer would not take my card and said no quarters but on wall next to laundry mat the sign said quaters at front office and the last time I ask for new pillow cases ssid they didn't have any and i bet the other customers paid alot less then me for two nights

Business_and_leisure Self

4/10

Poor

07 Mar 2024

Miranda

Staff is very inattentive, they will walk right by you multiple times before asking if you need help, and they will stay locked in their office until someone yells.

Business_and_leisure

2/10

Poor

03 Mar 2024

Oscar

I really thought this was a hotel with breakfast included, but coffee and a muffin is not breakfast. I looked out the window the first night, and their was a drug deal going on right by my husband's truck, plus some homeless people hanging around. My room had no toilet paper in it, and bed was the worst one I have ever been on.

Business

6/10

Pleasant

28 Feb 2024

Stephen

Cockroach’s.
Staff was friendly though.

Leisure Partner

2/10

Poor

25 Feb 2024

Carlos

Dirty linen and towels. Overall did not look clean

Leisure

4/10

Poor

24 Feb 2024

Maria

Was not allowed to check in with applied renewal license temporary ID. Reservation was cancelled and not notified.

Business_and_leisure Partner

2/10

Poor

18 Feb 2024

Adam

Very rude, filthy, No coffee or breakfast. Worst place ever to stay!!! Never again

Business

10/10

Exceptional

30 Jan 2024

Amber

Nice place

Leisure Partner

4/10

Poor

29 Jan 2024

Nenad

I know that there's some renovation, but the rooms were in bad condition.

Business Self

2/10

Poor

15 Dec 2023

Christen

Very disappointed and furious!!

I would like to request a refund I booked this hotel paying 80$ a night for a pool breakfast a gym a comfort!!!!!!!!!! Instead there is no breakfast they are renovating and had lots of places in the hotel that were not completed an had paper sheets over the walls!! we asked about a extended stay we were told we couldn’t we would have to rebook and they’re price is over 100$ a night we tried to go the pool that was showed on their website!! There is no pool it has been filled in with cement for over 2 years but their website advertised a pool!! I tried to go to the gym the key card would not allow us access because the door scanner was dead an they couldn’t do anything about it I tried to go outside to smoke the door was also dead so we couldn’t get outside and they wouldn’t charge them! I came in my room and it was not clean at all there was trash in my room all cabinets were dirty the sink had food in it from the previous tenants also there were spiders and ROACHES in the room!! The clean Lenin had odors on all the towels and smelled like they were molded this experience was terrible and me and my family will never book here again it is pathetic!! When we tried to go to the front desk to express our concerns the front desk was closed all doors were shut an the lights were off not one person was here to help us with our issues

Business Family

2/10

Poor

06 Dec 2023

Kristin

Hard lesson learned here

Business

2/10

Poor

30 Nov 2023

Carlos

Quite possibly the worst experience I’ve ever had in my life. I chose the hotel due to its low cost and proximity to family I was visiting in town, but never in a million years did I think it would be this bad. Used needles in our room, dirty rooms, rude and mostly absent staff. Literally go anywhere else. This place should be shut down.

Leisure Family

6/10

Pleasant

22 Nov 2023

JOE

Quick stop in Austin...

When I first opened the door - the first thing I saw was two bugs, scurrying across the kitchen area. I squashed them quick, so that my wife wouldn't say anything....the beds were not very comfortable & the shower didn't look very clean. The check-in was nice. The young man was pleasant but the swipe machine for the card had issues. I had to swipe several times. I was charged extra for my dog to stay. We were on the 3rd floor & it smelled like cigarette smoke. I had asked for a floor closer to the ground - but I guess they either didn't have the availability or that's where pets go...?? Either way - not much for the lobby. There was some coffee, a soda machine & snack machine. It's no frills place.

Friends_and_family Family

2/10

Poor

11 Nov 2023

Breonna

DONT WASTE YOUR MONEY
Easily the grossest hotel I’ve been to. A motel would have been better and that says something. When we first got there, nobody was even up front he was tucked away in a back room for 5 minutes before coming to help us and was very monotone the whole time. Walking down the hall just smelled musty. The elevator was so dingy I was terrified it was going to break. There was mold covering the ceiling in the bathroom. The entire room smelled like cigarette smoke. I didn’t even want my bare feet touching the floor. The shower itself was nasty. The windows were broken. Everything is worn and outdated. Then outside there was a bunch of sketch people hanging around, making me more uncomfortable. NEEDLESS TO SAY, My boyfriend and I didn't end up staying, luckily we were able to crash with some friends in an Air B&B. If you made it this far, ALWAYS check reviews people because I will not be making that mistake again. Spend the extra money for somewhere clean and safe.

Leisure Partner

4/10

Poor

05 Nov 2023

Maria

One of the worst hotel in Research Blvd.

Very disappointing. Especially the room looks outdated and not clean. For the price, it is the worst. Not at all good customer service. They offer utensils and when you ask for them they say that they do not have them. Also, you have to request towels and toilet paper. The TV control did not work. Really was a disaster. I deserve credit for that room.

Friends_and_family Family

2/10

Poor

05 Nov 2023

Mary

The staff member who checked me in was very nice. Outside of that I have nothing good to say about this property. It was dirty, old, run down and didn’t feel like a safe place to stay. On top of that they did not offer any kind of breakfast this morning (Sunday) and yesterday the grab n go breakfast consisted of only a granola bar. I took a ton of pics, there were hair wads behind the bathroom door, furniture that didn’t function and or was missing drawers, the sheets had stains.. it was just bad

Business_and_leisure Self

4/10

Poor

05 Nov 2023

Verified traveler

Do not stay here.

Let me begin by stating at check-in the front desk clerk did everything he could to fix the issues I encountered. Otherwise, this was an extremely disappointing stay. The first two hours there were no lightbulbs in the room. The clerk alerted me that their shipment had not come in and he would check out of service rooms for bulbs. Next, the room key would not work and no it was not next to a cellphone. I had to keep walking to the desk to reprogram the key, sometimes three or four trips. The vent in the bathroom had a very loud rattle, the tub had some kind of residue near the drain and the sink dripped continuously. Every piece of furniture looked like they scavaged it from the side of the road. There was dried condiments stuck to the table and the only chair was disgusting and filthy. The bed was a cot frame not attached to the headboard so the bed lifted every time i got in it. There was hair everywhere and old food under the couch. I will not be staying there again.

Business Self

2/10

Poor

03 Nov 2023

Edmund

This place checks every block on the “places I’d never stay again” list. The room we were assigned already had someone in it. It smelled bad. It seemed unsafe. I was worried my car would get broken into. The people in the lobby and outside smoking made it look like a rehab facility. As we cancelled and we’re leaving, a nice woman staying there congratulated us for “escaping”. I’m only rating this a 1 because there is is no 0.

Business_and_leisure Family

6/10

Pleasant

25 Oct 2023

Salah

somewhat dilapidated; rooms not very clean and old, need remodeling. they seem to get abused by folks who stay in them for long period of time!

Leisure Family

4/10

Poor

23 Oct 2023

Carlos

Dirty

4/10

Poor

21 Oct 2023

Jake

Hotel was in poor condition. Only one vending machine in the hotel and it was broken but with no sign saying it was so. So the only place to get water was from the sink in your room or leave the hotel. The hotel appeared to be understaffed, and while the one gentleman who was working was kind, he seemed to have a lot on his plate and was forgetful. We initially had to go back down after we got to our room and there was no sleeper couch even though we had booked a room with a sleeper couch. We asked him for the next available comforter for the pullout couch and he forgot to save us one. We got back after a concert and the only available comforter we had to wait for, and it was covered in hair. It was difficult to get the room cool to sleep in as the window unit was not doing very much. Upsides were the hotel was fairly inexpensive and I did not feel unsafe where we were.

Leisure Friends

4/10

Poor

15 Oct 2023

Embrya

I was walking to the front desk for some necessities and over heard a couple fighting. You could hear someone chamber a gun and a man saying \"oh so you're going to kill me b**ch\" then sounded like he tossed her across the room. Crazy. Also, there are pitbulls being walked around with NO LEASH. Cops are in and out of this area. The breakfast is grab and go. Only consist of muffins, bars, and oatmeal. The rooms are half cleaned. Roaches crawl from out of the drains. Hallways smell like marijuana and cigarette smoke. Paint is chipping from the tubs. Furniture isn't up to par. Not worth the money for what they offer.

Business Partner

10/10

Exceptional

09 Oct 2023

Preven

Amazing place , great staff

Self

4/10

Poor

27 Sep 2023

Ryan

Convenient location to the Domain. The room left a lot to be desired, bugs in the shower, clogged toilet, vinyl flooring coming up, water pipes when someone showers in next room sound like a freight train. I would gladly pay the extra $25 for a better room elsewhere.

8/10

Excellent

25 Sep 2023

Esperanza

29th Birthday get away

It was a good stay. The front desk was very helpful and the hotel was so close to all the attraction areas. We have so much fun. I do not have one bad thing to say. My 29th birthday was amazing

Partner

4/10

Poor

24 Sep 2023

Sara

No water pressure in the shower.

Leisure Partner

10/10

Exceptional

12 Sep 2023

CARLOS

nice property meets my expectations.

Leisure Self

2/10

Poor

30 Aug 2023

Verified traveler

Avoid this place!

Very sketchy place. You would have to call on the phone to get someone to show up at the front desk. Homeless people wandered in and out of the place. Worn out/stained carpet, leaky toilet, screens missing on windows, natty looking blanket, mediocre bed. Breakfast was prepackaged muffins and cereal bars.

Friends_and_family Family

6/10

Pleasant

13 Aug 2023

John

Descent for the price, beds were comfy, but only sheets given and limited supplies without having to go to the desk to ask for pillows or sheets. Also, elevator smells of pee.

Leisure Family

2/10

Poor

09 Aug 2023

Ty

The room was filthy smelled of urin and the electrical wires were exposed. The bed was broken and on the floor

Business Self

10/10

Exceptional

22 Jul 2023

Joshua

Amazing quiet and amazing service

4/10

Poor

21 Jul 2023

JEROME

Nobody at the check in counter.
Breakfast was almost non-existent.
The transgender staff person grossed me out.
Homeless people lingered on the grounds around the hotel.
Lamps on either side of bed didn't work.
Wear and tear and disrepair of facilities was obvious throughout.

6/10

Pleasant

17 Jul 2023

Casandra

They didn’t have pillows, sheets or blankets for pull out couch and I had to buy towels because the second night I was there I went and ask but was told they was all dirty and haven’t been washed yet..

Friends_and_family Family

2/10

Poor

12 Jul 2023

Ritha

I check in and the key not working I went to her she’s so disrespect and yelling said I’m busy now I said this how you guys treat customers by yelling I’ll make sure to review your hotel

Business Friends

4/10

Poor

10 Jul 2023

Verified traveler

Very Dirty.

Partner

4/10

Poor

30 Jun 2023

William

Not a good place

No parking for a large truck, no ice machine, the pool was closed.
Not a very appealing area, trash, road constuction, and generally run down.

Business

10/10

Exceptional

23 Jun 2023

Serafin

As always the staff is professional courteous and very helpful and property is clean and close to all the restaurants and shops

Business

6/10

Pleasant

21 Jun 2023

Michelle

Says they have a pool but they Do Not.

Leisure Family_with_children

4/10

Poor

19 Jun 2023

Sasha

Sucio, Ofrece alberca y no tiene, hay personas viviendo ahí q se creen dueñas la cocina se moja cuando llueve. Solo un personal de los 3 q habían era una persona amable los demás súper repugnantes . No lo recomiendo mala administración

Leisure Partner

2/10

Poor

19 Jun 2023

Matthew

Stay Away

The place was dirty and wreaked of smoke, DOES NOT have a pool. Sheets and blankets were thin. Fixtures were in disrepair. Probably OK if you're transient or desperately poor. If you have any self-respect or standards, don't stay here you'll be sadly disappointed.

Partner

6/10

Pleasant

15 Jun 2023

Brittany

I booked this hotel for the purpose of the pool since my kids are out for the summer but it was recently covered up with cement. The rooms/furniture are very outdated but the staff is extremely nice.

4/10

Poor

11 Jun 2023

Verified traveler

DO NOT STAY HERE

Do NOT EVER stay here. I stayed from 5/6/2023-5/26/2023. Every day I found caterpillars/centipedes crawling through my room. I thought it was me or my dog bringing them in for a while, so I never mentioned anything, which is on me. however, the biggest problem I have is the fact that when I left, I accidentally left a pair of $300 Ariat boots under the table and didn't realize it until the next day. When I called the front desk about it, they acted clueless but said they'd do an investigation to see what happened. There was a camera right outside my door so I know they know what happened. It has been almost 3 weeks and nobody has called me back or answered the phone since then. I'm currently on hold for a total of 20 minutes trying get an answer but nobody is answering the phone. Do NOT stay here if you have ANYTHING of personal or monetary value.

8/10

Excellent

04 Jun 2023

Virginia

Nice enough

The hotel was nice but the hallways could use some vacuuming. You could see some guests were long term because they would visit each other in their rooms. The clerk seemed over whelmed upon check in and the morning clerk seemed to be engaged in long conversation with long term guests. Shampoo would be a welcome feature.

Friends_and_family Family

2/10

Poor

04 Jun 2023

Roger

The man at the desk checked us in efficiently and was great. However, this is the worst hotel in the area, according to two police officers and an ems that showed up that evening. We were told police show up almost nightly at that location. The bathroom had some kind of splatter matter everywhere, and a dead roach stuck in the air vent. The kitchen area seemed clean, but there were crusty subsistences stuck to the walls. Also, let's not forget the name Lexi etched into the ceiling above the bed. We did not stay, we checked out after we saw the condition of the room. The pictures online are incredibly misleading. Pool is also out indefinitely \"at this time\". They were breaking apart concrete or something?

Leisure Partner

2/10

Poor

31 May 2023

Matt

Awful.

Leisure Family

2/10

Poor

28 May 2023

Verified traveler

Hotel had a foul order we came hours away to check in early and the receptionist refused for us to check in. We went to a hotel down the street and had no problems but this hotel I wouldn't ever stay out didn't seem clean and very bad odor. Didn't stay there due to the receptionist being so rude.

Friends_and_family Family

4/10

Poor

27 May 2023

Antonio

The property had trash all around the building. It was suppsed to be a non smoking room and all night all we could smell was cigarette smoke. With my 2 year old son being allergic to cigarette smoke and has asthma...it was not a good fit for us. Thank goodness we brought his extra inhaler. The pictures on the website are very misleading. The property is very old and in the pictures it looks new and updated.

Leisure Family_with_children