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Avid Hotel Austin Nw - Lakeline By IHG

Austin - TX · United States

13830 North FM 620 RoadView location

9.2/10Excellent1,122 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Avid Hotel Austin Nw - Lakeline By IHG

Welcome to avid hotel Austin, NW Lakeline. Located near HWY 183 near Cedar Park, Texas we are just 30 minutes away from the University of Texas at Austin and close by to the Austin Arboretum and Domain area. The hotel is conveniently located whether traveling for business or leisure.

We are close to great local restaurants such as Jack Allen's, Longhorn Steakhouse, and BJ's. When you return to relax at this Austin NW Lakeline hotel, you will find we focus on getting the essentials right, every time.

You can always expect a sound sleep, with high-quality mattresses bedding, and blackout roller shades. We promise your room will be just right, spotlessly clean, and ready for your stay, with plenty of storage, a 55-inch HD TV, and free Wi-Fi.

In the morning, come down to the lobby for your free good all round breakfast and freshly brewed coffee. Enjoy a range of high-quality items onsite, or simply grab and go.

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With a stay at avid hotel Austin NW Lakeline by IHG in Austin (Avery Ranch - Lakeline), you'll be a 4-minute drive from Lakeline Mall and 9 minutes from H-E-B Center.

This hotel is 7.3 mi (11.7 km) from Lake Travis and 8.1 mi (13.1 km) from Round Rock Sports Center. Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment.

Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request. Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Round Rock Independent School District Athletic Complex 0.4 km / 0.2 mi
Lakeline Mall 3.8 km / 2.4 mi
Saint Mary Romanian Orthodox Church 4 km / 2.5 mi
Main Event Entertainment 5.8 km / 3.6 mi
McNeil Crossing 5.9 km / 3.7 mi
Brushy Creek Regional Trail 6 km / 3.7 mi
Halina European Day Spa 6.7 km / 4.2 mi
St. David's Round Rock Medical Center 8 km / 5 mi
Cinemark Cedar Park 10.1 km / 6.3 mi
Chisholm Trail Crossing Park 10.2 km / 6.4 mi
Austin Steam Train Association Museum 10.3 km / 6.4 mi
Round Rock West Park 10.4 km / 6.5 mi
Cedar Park Regional Medical Center 10.4 km / 6.5 mi
Memorial Park 10.4 km / 6.5 mi
Hesters Crossing Shopping Center 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2024
  • Total number of rooms: 80
  • hotel
  • American Express
  • EC
  • JCB
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 21 more facilities & services
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Safe
    • Smoke detector
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 30 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable7 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable12 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE Accessible

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Toiletries
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable7 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Toiletries
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable5 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    Room STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer
    • Housekeeping
    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable12 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE Accessible

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Mini fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wi-fi
    • Smoke detector
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Housekeeping
    • Microwave
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Avid Hotel Austin Nw - Lakeline By IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable12 photos

    Avid Hotel Austin Nw - Lakeline By IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Smoke detector
    • Housekeeping
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer
    • Wi-fi
    • Toiletries
    • Bathroom: 1
    • Wheelchair-accessible
    • Cable TV
    • Safe
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Avid Hotel Austin Nw - Lakeline By IHG

9.2
Excellent
1,122 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Carlos
Everything was great clean rounds. The staff was a nice, simple life.Breakfast was good parking.It's okay if it went for the p*** down rain.It would have been a great stay.I would come visit again
Self
8/10
Excellent
14 Jul 2026
Maria
It was a good place to stay. Everyone’s is nice breakfast was good the only thing missing is the waffles. Doesn’t have enough space for hanging close if you need to hang close. But otherwise it was a great place to stay at.
Partner
8/10
Excellent
13 Jul 2026
Kanisha
Decent breakfast. Staff was amazing
Partner
10/10
Exceptional
10 Jul 2026
Demetric
I was very pleased with the accommodations and all the amenities for a very reasonable price! The staff was friendly and helpful! I will definitely book this hotel again!
Self
10/10
Exceptional
10 Jul 2026
Kenneth
Room was clean and staff was friendly.
Family
8/10
Excellent
06 Jul 2026
Satadal
We stayed here for 4 nights. It's a bit far from downtown, but the drive is relatively easy, so I think it's a good location for the price.

The property and room were clean and nice. The cleaning staff was great---they changed the sheets and towels every day.

The parking was easy and non-fussy.

The breakfast was basic and only up to 9:30 am, but overall quite decent. The pantry/kitchen staff were attentive and helpful

The staff was helpful overall, but we had a few less-than-ideal experiences:

(1) We were given a room upon check-in. When we opened the door of the room, we realized someone else was already staying there. The front desk person was confused for a while about the mix-up, came personally to check that there was indeed someone staying there, and eventually allocated a different room to us.

(2) The cleaning staff kept putting 2 fresh towels in our bathroom every day, even though 3 of us were there.

(3) The live TV channels stopped working after the first night.

Overall, we enjoyed our stay here, but would have loved a bit more coordination across the staff.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
brittany
Great stay, clean and well kept room.
Self
8/10
Excellent
28 Jun 2026
Ron
Was a last minute decision. I was very satisfied with the pricing, cleanliness, hot water, comfy bed......but,,,, the breakfast was the worst ive ever experienced at an IHG property. No selection very minimal choices, crappy eggs no fruit and definitely not the IHG standards that I have become accustomed to. I threw away 90% of my plate. On a final positive thought, Coffee machine was excellent though.
Partner
4/10
Poor
28 Jun 2026
Brigitt Lisa
Terrible breakfast. Gluey oatmeal (it’s cooked like this said, front desk agent). No peanut butter spread, generic cream cheese, One choice of cereal, stale bagels and white eggs. ??
Avid in Fort Stockton was way better, fresher and the breakfast person in charge was very helpful.
Family
4/10
Poor
27 Jun 2026
Marco
The staff was not helpful at all and the walls were to thin
Self
6/10
Pleasant
26 Jun 2026
XIAOTONG
Parking
Family_with_children
10/10
Exceptional
23 Jun 2026
Jenaae
Clean and modern looking room and setting. Nice and quiet. Very helpful front desk staff. Will definitely recommend and I will most definitely be staying there again.
Friends_and_family Family
6/10
Pleasant
19 Jun 2026
Wesley
The bread and pastries were stale. This is supposed to be a modern hotel?
Okay think of it this way: Take all the tired old things you dislike about 3 star hotel stays.
Then add some fancy weird strange color plastic string art in the foyer and a slightly modern vibe on the walkup. Voila! You now have an Avid hotel. What is Avid supposed to define here? I'll never know.
10/10
Exceptional
17 Jun 2026
Melissa
Clean room with a comfortable bed.
Self
4/10
Poor
15 Jun 2026
thomas
Bed and pillows smell so bad and the breakfast was trouble out of knits for 3 days and the juice was watery also not thing to eat
Partner
4/10
Poor
14 Jun 2026
Hadassah
The property looked clean but my first room was infested with ants and the second room they gave me had a smell. The air conditioner leaked all night and barely worked.
Self
10/10
Exceptional
13 Jun 2026
Debra
The staff was very nice and the room was clean. The facility was maintain well and breakfast was great. I will stay here again overall an excellent experience, no complaints
Self
10/10
Exceptional
08 Jun 2026
Sabrina
Clean and convenient location with Friendly staff
Pet
10/10
Exceptional
05 Jun 2026
Rachel
It was perfect! We had no issues.
Family_with_children
10/10
Exceptional
28 May 2026
Victor
Clean room nice staff
10/10
Exceptional
24 May 2026
Phil
Great hotel!
Family
10/10
Exceptional
19 May 2026
Tarik
Clean room, friendly staff, and convenient access to highway!
Family_with_children
10/10
Exceptional
19 May 2026
Jamie
Staff was very helpful!
Self
4/10
Poor
18 May 2026
Mitchell
I got exactly what I paid for and was happy for the most part. Two blaring problems - Google Maps says the site offers self-serve laundry but they do not. This ruined a day of plans since I needed to figure out how to get clean clothes... and no one from the desk ever followed up on my request for more information/clarity. Second was the bath towel in the room had two very big stains... got in late during checkin and didn't realize it until after I got out of the shower.
Partner
10/10
Exceptional
17 May 2026
norberto
The staff was very attentive and the room was very clean. We loved the comfortable bed and delicious breakfast.
Partner
10/10
Exceptional
15 May 2026
conslar
.
10/10
Exceptional
14 May 2026
Nichole
Very clean and comfortable stay. Staff were very friendly and helpful with everything. 10/10 would stay here again.
4/10
Poor
13 May 2026
Lannatt
It was clean and the staff were friendly BUT you could hear everything. Up all night from noises. People flushing their toilet, etc.
8/10
Excellent
12 May 2026
Brianna
Okay place. Smaller room but that didn't really matter. Comfy bed, good breakfast. Odd location and harder to find. But other than that it was okay. Felt kind of cold but otherwise servicable.
Self
10/10
Exceptional
08 May 2026
Nicholas
Everything about Avid Hotel Austin NW was amazing! I recently traveled from Pennsylvania to Austin and of the hotels I stayed, Avid was by far the best of the best. I will recommend to anyone who asks!
10/10
Exceptional
06 May 2026
Victoria
The check in/out very easy. Location convenient to restaurants! Staff & breakfast excellent. The parking was great. Overall wonderful. Will stay again!!
Self
10/10
Exceptional
03 May 2026
Daanish
Free parking and easy check in
Partner
10/10
Exceptional
30 Apr 2026
Debra
We were a last minute check-in. The staff that greeted us was very kind and efficient. The room was small, but was adequate and very, very clean and trending. We did not eat. Breakfast. Parking was amazing. We came in late and were able to park upfront.
I would recommend this as a place to stay for more than a night. The breakfast room area was well lit with sunlight and pretty. We will definitely stay again.
Partner
8/10
Excellent
25 Apr 2026
Pearl
Great stay but internet was very unreliable. Hope that’s something yall can work on. i’ll be back tho
Family_with_children
10/10
Exceptional
20 Apr 2026
Julie
Exceptionally clean and quiet!
Partner
10/10
Exceptional
20 Apr 2026
LaTedra
Great location. Very clean. Great customer service !
10/10
Exceptional
19 Apr 2026
Angela
The staff provided me with excellent customer service. The hotel nice and new. It is in a great, convenient location!
Self
8/10
Excellent
16 Apr 2026
Laurie
The coffee was terrible but other than that everything was great!
8/10
Excellent
12 Apr 2026
Miguel
Only problem was that there are no microwaves in the rooms. You have to come down to the lobby to heat up any food. Other than that, great place to stay! Very comfortable.
Partner
10/10
Exceptional
10 Apr 2026
Kranthi Kumar
Clean room and ample parking space
10/10
Exceptional
08 Apr 2026
WaDerrious
Always a good stay
10/10
Exceptional
05 Apr 2026
Josephine
The staff was very friendly, and helpful. Very clean , and cozy rooms.
Self
10/10
Exceptional
03 Apr 2026
Byron
Clean and convenient location
10/10
Exceptional
01 Apr 2026
Shembra
Greta clean hotel close to shopping and restaurants
10/10
Exceptional
01 Apr 2026
Naveen Chandra
Breakfast is good
Family_with_children
10/10
Exceptional
31 Mar 2026
Alyssa
Our room was extremely clean and felt very safe. Staff were friendly and efficient, the bed was comfy and everything was nice! The breakfast was a little underwhelming, but still perfectly fine for a free hotel breakfast. We will for sure be back.
6/10
Pleasant
30 Mar 2026
Georgette
The property, staff everything was great, the only problem we had was the bed was to soft, very uncomfortable
Partner
10/10
Exceptional
24 Mar 2026
Kyia
I had a wonderful stay at this hotel and would definitely return. From the moment I checked in, the staff was warm, welcoming, and attentive, making the entire experience feel effortless and comfortable.

The room was clean, spacious, and beautifully maintained, with thoughtful details that made it feel both cozy and upscale. The bed was especially comfortable, and I appreciated how quiet the environment was—it made it easy to fully relax and get a great night’s sleep.
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Lisa
New hotel with very nice staff. Clean. Easy access to highway and local eateries.
Partner
6/10
Pleasant
21 Mar 2026
Gregory
Dont believe all of the pictures. There is not a fabulous multi level lobby with greenery, and the \"King Suites\" are smaller than our master bathroom at home. There is also not a river view as advertised.
Family
10/10
Exceptional
19 Mar 2026
Daniel
Clean property very friendly and helpful staff
10/10
Exceptional
17 Mar 2026
Mariah
Great staff, clean & simple rooms. Perfect for a nights rest.
Self
6/10
Pleasant
16 Mar 2026
dennis j.
Place was decent and food was average! Staff was awesome!
8/10
Excellent
09 Mar 2026
Kimberly
Staff was extremely helpful and nice from the moment I arrived. The overall facility was clean and neat. Only thing I would note was the basin of my shower looked to be very worn like it needed to be power washed or replaced.
Family_with_children
10/10
Exceptional
08 Mar 2026
David
Everything was clean & seemed to be in good condition. The room was smaller than advertised & not having a desk or closet was a little inconvenient but it was a nice stay nonetheless.
Partner
10/10
Exceptional
28 Feb 2026
RIACHELL
Great place
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Lauryn
nice and sweet staff, everything clean and nice!! will be coming back next month
Partner
10/10
Exceptional
22 Feb 2026
terry
Clean quiet
Self
10/10
Exceptional
19 Feb 2026
Darnell
Amazing front desk staff!
10/10
Exceptional
13 Feb 2026
Henry
Room was amazing, great staff
Leisure Family
10/10
Exceptional
10 Feb 2026
Shubham
Great experience
2/10
Poor
06 Feb 2026
Estreya
Pésimo servicio
10/10
Exceptional
04 Feb 2026
Terry
Very clean and staff was very hospitable
Business
6/10
Pleasant
26 Jan 2026
MARK
PLACE WAS CLEAN AND INEXPENSIVE. STAFF POLITE.

BUT THE BED IS AWEFUL. TOO DARN SOFT TO BE COMFORTABLE. ***NOT FIRM ENOUGH*** FOR ROMANTIC ACTIVITY.

I WILL NOT RETURN.
Leisure Partner
10/10
Exceptional
24 Jan 2026
James
Clean hotel - the coffee bar was always stocked and friendly staff
Leisure Family
10/10
Exceptional
21 Jan 2026
Alejandro
Excellent
10/10
Exceptional
19 Jan 2026
Joseph
Nice clean rooms
6/10
Pleasant
19 Jan 2026
Drew
Property in good condition. Got notified of a reservation I never made and later a mystery charge of $200+ (which is supposedly being taken off of my card, but have to wait a week to see if it really goes through). Their system upgrade is not going smoothly.
Leisure Self
10/10
Exceptional
18 Jan 2026
Adriana
Breakfast good, all facilitie is clean
Family
4/10
Poor
17 Jan 2026
Teresa
We booked a 4-night stay at this hotel. The staff at the front desk were all very nice and the hotel was clean. It is a minimalistic hotel. Ladies, bring your own shower caps because this hotel doesn’t provide them.
The hotel does provide breakfast, which was a plus. Maybe not the healthiest choices, but I certainly wasn’t expecting that.
I gave this hotel 2 stars because they did not clean our room 2 days in a row. I did go to the front desk to tell Keyla, who was wonderful, and said she would let her manager know the next morning that our room had not been cleaned. On our way out the next morning, Keyla was still working and I reminded her to tell her manager to make sure our room was cleaned and that the sheets were changed. To our surprise that evening when we got back to our room, our room was not cleaned at all…AGAIN!! That was two days in a row of our room not being cleaned. I was somewhat okay with the one day being missed but the second day was totally inexcusable. I was told that the hotel only had one person doing housekeeping that day.
Again, it’s not a bad hotel for one night. As for us, we will not be back there. We personally did not have the best experience.
Leisure Family
8/10
Excellent
14 Jan 2026
Joe
Good staff
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
Uma
Laryssa at the front desk was especially friendly and helpful
Leisure Family
10/10
Exceptional
08 Jan 2026
Isabelle
Clean and wonderful!!!!
10/10
Exceptional
04 Jan 2026
Mesook
The breakfast was very nice and staffs were very friendly.
Leisure Family
10/10
Exceptional
04 Jan 2026
Andy
Clean rooms and well taken care of
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Charlie
Everything felt very modern and clean. I think they listened to feedback about the breakfast because ours was very good. They offered normal hot food choices: scrambled eggs, potatoes, sausage, oatmeal (basically breakfast was the same as a Hampton Inn minus a waffle/pancake maker). The coffee bar is great and available 24/7.
Partner
10/10
Exceptional
31 Dec 2025
Abhik
clean room
Leisure Partner
10/10
Exceptional
27 Dec 2025
Peggy
Clean room and bathroom. Clean facilities and staff were phenomenal! Enjoyed the free breakfasts choices, coffee and juices.
10/10
Exceptional
18 Dec 2025
Maida
Comfy bed, clean room, friendly and helpful staff.
Partner
6/10
Pleasant
17 Dec 2025
Maedeh
If you are super sensitive this place might not be the best option to stay, my pillow case and the towels had stains on them! Breakfast is also super simple i don’t know why people said it was awesome for just potatos and scrambled eggs!
6/10
Pleasant
17 Dec 2025
Antonia
Room was clean comfy did not have a good night rest the people up stairs slamed doors and i could her all there conversations from 2 am till 7 the rooms echo
Leisure Family
10/10
Exceptional
15 Dec 2025
Maria
Very clean, friendly staff, inexpensive
Leisure Friends
10/10
Exceptional
14 Dec 2025
Erika
Everything was awesome.. I usually stay Hilton but never again.
Self
10/10
Exceptional
09 Dec 2025
Katrina
Everything
10/10
Exceptional
08 Dec 2025
Mildred
The accommodations suited my needs which were for a hot shower, a bed for sleeping, and HV/AC. The majority of my Austin are visit was spent elsewhere.

Room was clean and VERY quiet.

Lack of closet for hanging clothes (there were wall hooks instead - very odd) and no luggage rack for additional guest's bags was slightly inconvenient and a surprise!

But overall, price was right for a clean, quiet sleeping space.

Check-in employee could use some training and coaching in creating a good first impression for herself and the property. Interaction was perfunctory and cold, even when told her this was my first experience at this type of property and tried to engage her in more informative interaction. That was her one opportunity to sell me on my first experience with this property specifically and this style of IHG brand abbreviated accommodations.









Leisure Family
10/10
Exceptional
05 Dec 2025
David
Great newish budget hotel
6/10
Pleasant
05 Dec 2025
Nancy
The walls are VERY thing. We were trying to sleep and could hear the people next door talking (and not very loud either) and their TV. There was mold in the shower. There are no toiletries like you regularly find in most hotels. No shower cap, nothing. It was just okay to stay for a night but we did not sleep well. I’m still waiting for my deposit refund… I had asked for a receipt but they said they don’t have any. That was very strange…
Leisure Family
10/10
Exceptional
04 Dec 2025
Ashley
Amazing staff , super comfortable beds and clean room
Leisure
8/10
Excellent
02 Dec 2025
Jorge
Was ok but just for a few nights. We stayed 5 nights, asked for turn down service a few time just got it once.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Andrea
Clean, great room, staff helpful, breakfast awesome.
Leisure Family_with_children
8/10
Excellent
01 Dec 2025
EFREN
Room was clean.
Leisure Family
10/10
Exceptional
01 Dec 2025
Sarah
I had a really nice 4-night stay here! The price was unbeatable for the quality. My room, bathroom, towels, and bedding were very clean, and the bed and pillows were super comfortable. The shower had great water pressure and hot water. Staff were kind, professional, and helpful, and the 24-hour coffee/tea bar was a nice perk. I didn’t try breakfast, but it smelled good and guests seemed to enjoy the eggs, potatoes, bacon, cereals, pastries, breads, and oatmeal. The lobby also has water and snacks for purchase.
The hotel felt very well cared for—staff were always tidying and clearly take cleanliness seriously. The location was convenient: not downtown, but close to shopping, restaurants, and things to do. It’s just off the highway, but I barely heard any traffic from my room. The AC/heater worked quietly and efficiently, the TV had all major streaming services and live TV. The parking lot was well-lit in a safe area - didn't worry about my car at all.
One thing to note: they charge an incidentals fee at check-in that’s refunded at checkout (timing depends on your bank). I wasn’t expecting it, so don’t be surprised like I was.
Only downside: I stayed on the second floor and could hear footsteps and shower noise from the room above one night, as well as housekeeping cleaning the floors the next day. Otherwise, I didn’t hear any disturbing noise from other guests.
Leisure Self
8/10
Excellent
30 Nov 2025
Desiree
Nice having breakfast provided.
Leisure Partner
10/10
Exceptional
26 Nov 2025
Faisal
Very good hotel. Neat and clean. Spacious room and parking. Very friendly and helpful staff.
Leisure Family
10/10
Exceptional
23 Nov 2025
Eduardo
Very clean and awesome staff
Leisure Partner
10/10
Exceptional
23 Nov 2025
Deshawn
The Gm of the location was great and super supportive and mafe the stay super warm
10/10
Exceptional
19 Nov 2025
Andrea
Yes
10/10
Exceptional
19 Nov 2025
Adrian
i love it, can express it enough wonderful hotel would 100% stay again
Leisure Partner
10/10
Exceptional
18 Nov 2025
jeon
Good everything
Friends_and_family Family
8/10
Excellent
18 Nov 2025
Peter
Overall the property was good. Clean, updated rooms, large smart TV, mini fridge, nice bathroom. The only downside I experienced was that the hot items for the daily breakfast (eggs, potatoes, sausage, etc.) took an extremely long time to be restocked every morning. So while breakfast was included with my room fee, I was not able to take full advantage of it.
Business_and_leisure Self

Location & surroundings

Avid Hotel Austin Nw - Lakeline By IHG
13830 North FM 620 Road, Austin, United States

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Avid Hotel Austin Nw - Lakeline By IHG

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