Dustin
We were told that arrival time was 3 pm. I showed up at the 3 pm arrival time and was told that nothing was available and that it would be another 15 minutes. I gave them 20. Came back inside and was told that it would still be more time as they were still cleaning the rooms and that it would be another 15 minutes. Long story short we got into our room around 3:50. Room was very poorly maintained. There was mold on the top of the shower backsplash, what looked like blood splatter on the mattress cover, and a big brown stain on the pullout mattress. Also noticed several small roaches over the couple days we were there. Air conditioning on the room was very very loud and did not seem to keep the bedroom very cool at all as the living room grill was pointed directly at the thermostat. Housekeeping showed up at 6 pm the second day were there. We had just gotten back from an activity and were napping before going out for dinner. She knocked once and then attempted to awkwardly barge in over and over again. I opened the door for here and she began talking to me in Spanish and I just told her we needed to swap out towels. She handed me two trash bags and expected me to change the trash out for her. Overall our stay was ok. Cleanliness and maintaining of the building are the two main negatives that drove my review down a lot.
