Name: Woodspring Suites Round Rock Austin North
Address: 1201 Louis Henna Blvd, Austin, 78664, US

4/10

Poor

28 Jul 2026

Daniel

.

Self

8/10

Excellent

11 Jul 2026

Denise

I don't like the every other week cleaning of the rooms, not changing the sheets daily

Self

6/10

Pleasant

07 Jul 2026

jacqueline

The hotel is acceptable

Business Family

4/10

Poor

12 Jun 2026

Monica

This was my husband's and mine first stay with Wood Spring Suites. The staff was very helpful and answered all of our questions. The room was clean and very basic. There was a regular size fridge and a two range stove top, and a laundry basket. The towels were minimal with two bath towels and a wash cloth and floor mat, but no hand towels. We asked for extra towels, but were told we had to return our current ones, which did not help give us any extra towels. There was no hair dryer in the room and apparently none to be given out when requested. The washer and dryers worked with a few out for commission. The property allowed pets which brought forth all sorts of interesting smells going down the hallways. This is an extended stay facility, so do not expect the same service as a motel.

Partner

10/10

Exceptional

26 May 2026

Kamal

Stayed one night and really just used the room for sleeping after a long night of being out with family and friends.

Friends_and_family Family

6/10

Pleasant

23 May 2026

David

None

Self

4/10

Poor

19 May 2026

Earvin

Got there called after hours for check in, sounded like I woke her up. 12 minutes later they let me in.

After checking in I go to my room, it smelled like old food. Used the bathroom, toilet wouldn’t flush. Laid down, AC unit sounded like rocks in a blender.

Got up this morning used the bathroom, took the lid off the commode so I could manually flush.

Get in the shower, the floor is literally cracked and broken in the tub, almost busted my a..

6/10

Pleasant

15 May 2026

Carl

Under construction, have the work crews clean up wjen they are done for the day. Dont leave glue on the floors where guests have to walk.

Business

10/10

Exceptional

04 May 2026

Blake

Yes, and fresh

Family_with_children

2/10

Poor

02 May 2026

Jason

Advise not staying.

8/10

Excellent

01 May 2026

Michael W

Nice quiet place slept pretty well

Self

6/10

Pleasant

01 May 2026

Paul

This hotel is bare bones. Room was clean. However, no amenities. No breakfast. No ice onsite. Only allowed two towels in your room at a time. Bed was a metal frame that creaked every time you moved. No blackout curtains. A/C unit was extremely noisy. Pillows were super flat. It will do in a pinch, but I'll never stay here again.

Family

10/10

Exceptional

24 Apr 2026

Michael

Good 💪……………………………………..

Self

2/10

Poor

21 Apr 2026

Shazavion

This hotel is nasty. Stains on the ceiling, floor, towels, and wall. I immediately started calling other rooms but everyone was booked due to all the activities going on. I would never stay here again.

8/10

Excellent

20 Apr 2026

Owen

Pros:
- cheap
- Clean for the most part
- Adjustable A/C
- stores such as QT, Waffle House, and Dutch Bros within walking distance

Cons:
- Room service only happens once while staying there
- Our fridge didn’t work

Overall I would definitely stay again.

Friends

4/10

Poor

20 Apr 2026

Tiara

My stay was horrible. My room was canceled before arriving and I was not contacted about anything. I found out upon check in. The reason was they overbooked (not my problem) and I chose the pay at property option.
The front desk lady was amazing. She was so helpful even under the stressful situation. The manager on the other hand was horrible. He was sending messages through her, but never speaking with customers himself nor was he at the location and he was the one randomly canceling rooms. There were only 2 big and 2 small towels in room that sleeps 4. We had to buy our own towels. It stated they had the option for us to purchase pots and pans but that was not true. In order to use the stove, we had to buy from store as well. The room smelled stale, shower head had a crack in it and water sprayed everywhere.
Overall the worst experience I've EVER had with a hotel.

Business Family

2/10

Poor

19 Apr 2026

Marissa

No towels no ice no one at the front desk cancels room even if you request to pay at property no extra blankets

Friends_and_family Family

4/10

Poor

19 Apr 2026

Tennille

The pillows was small and not firm
At all.. the halls smelled of dogs

2/10

Poor

19 Apr 2026

Angelo

Kitchen with no dishes or pots and pans. No soap or shampoo. No breakfast. No pool

2/10

Poor

11 Apr 2026

Teresa

The room was in bad condition when we got there, they had left the window open so when we got there the windowsill and floor were wet. The entire building has a horrible smell. Abigail i think is her name, who works night shift front desk, is probably the rudest, most unprofessional, and vile person we met during our 4 days in TX. Southern hospitality does not exist at this location. Not to mention for some reason the toilet wasnt flushing, so we thought it was clogged, asked her for a plunger and she said \"someone must have it because it's not here\", so I asked if they only had 1 plunger in the whole building and she hung up on me (calling in from my cell because the room phone wasnt working). Never ever again.

Partner

10/10

Exceptional

01 Apr 2026

Brennan

It really is an amazing stay! I did a staycation so it was good to just decompress

Self

10/10

Exceptional

31 Mar 2026

Anthony

The front desk staff, specifically Ms Dairy, was super helpful.

Self

10/10

Exceptional

24 Mar 2026

Jamie

Great ammentities and very clean.

Self

6/10

Pleasant

23 Mar 2026

Sophia

Air conditioner was set at 62 auto, warm in the room

Partner

10/10

Exceptional

21 Mar 2026

Stephanie

Amazing stay good customer service

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Michelle

Good night

10/10

Exceptional

01 Mar 2026

Marilena

room was very clean and had a lot of room

Family_with_children

10/10

Exceptional

22 Feb 2026

Tina

Front desk was great as well as our room. Will definitely stay again

Partner

10/10

Exceptional

16 Feb 2026

Alfredo Olaf

A great hotel, very clean !!!

8/10

Excellent

15 Feb 2026

Eleaca

Clean room, friendly staff, convenient location.

2/10

Poor

15 Feb 2026

Mohamad

Worst place I have ever experienced

2/10

Poor

07 Feb 2026

Cynthia

When we arrived the staff member was pleasant. The room was lacking everything NO IRON, NO HAIR DRYER!
We were in town from Houston visiting for my sisters surprise 60th birthday party
My husband went to the front office to ask for at least the hair dryer and they said they did not have any. Sadly and quite furious I had to leave for the surprise birthday party with wet hair in 34 degree weather and naturally freezing. When we returned back to the hotel there no one in the front desk it was completely closed and the floors were completely dirty with dry mud all in the front entry

2/10

Poor

02 Feb 2026

John

The room was absolutely filthy. Dry food in the sink, grime in the toilet, no shower curtain. There were no bed sheets, no pillow cases. Dirt all over the floor. Smelled like a 12 pack of cigarettes. Window was wide open when I walked in. Genuinely the grossest hotel I have ever seen.

Business Self

2/10

Poor

02 Feb 2026

Indra

Smelling bad some kind of a tree burning smell in lift don’t know what it is

6/10

Pleasant

18 Jan 2026

Donna

Front desk people were great!

Leisure Family

4/10

Poor

18 Jan 2026

Juana

It smelt like cat litter and I know because I have a cat

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Bella

Room was very nice and clean, and the staff were very understanding and kind. Been out second time staying at Woodspring suites and so far we are loving the hotel.

Leisure Partner

8/10

Excellent

04 Jan 2026

Emma

Everything was clean

2/10

Poor

29 Dec 2025

Darrin

Waited 15 mins in the Lobby to get checked in. Bed coverings had stains and the bathroom towels had brown spots and stain. The other guest were noisy throughout the night. I believe the young lady at the front seat was asleep or preoccupied and that’s why our wait to check in took the time it did.

Friends_and_family Family

6/10

Pleasant

01 Dec 2025

Urban

Everything was ok.

Leisure

6/10

Pleasant

27 Nov 2025

Juan

when i arive to the hotel the desk was unattended and somebody came like 10min after the room was ok it doesnt have shampoo i have to ask the recepcionist if i can have to take a shower !

Self

2/10

Poor

11 Nov 2025

Nick

Room was canceled and wasn’t notified.

10/10

Exceptional

09 Nov 2025

Jimmy

Everything was as it should be. Clean room, courteous staff and very helpful.

Friends_and_family Family

6/10

Pleasant

04 Nov 2025

Leon

Had to step out less than 2 hr after arriving for bug treatment. Was intimate with girl at time.

4/10

Poor

02 Nov 2025

Elodia

A lot noise, people drinking beers outside the hotel and the bathroom hadn't shampoo and conditioner and when asked for it was finished.

Family

6/10

Pleasant

27 Oct 2025

Diana

it's an extended stay hotel. people staying for momths at a time. workers from out of town.,etc.

8/10

Excellent

20 Oct 2025

Michael

Full size kitchen is awsome, safe surroundings and peaceful.

Leisure Pet

8/10

Excellent

20 Oct 2025

Becky

Very efficient room. The full sized fridge was nice. The pillows were not good and the towels were few in number. But this is a good no-frills option.

4/10

Poor

20 Oct 2025

ricardo

Couldn’t sleep. Noise everywhere. Walls are like paper walls.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Jose

Staff were very helpful

Business Self

10/10

Exceptional

25 Sep 2025

Justin

Nice rooms

8/10

Excellent

19 Aug 2025

George

Service staff was exceeding helpful and accommodating

Business

2/10

Poor

06 Aug 2025

Anali

Arrived and room was not clean. They moved us rooms but the new room was oily and had no soaps. The towels in the room were stained and the phones did not work. Tried to get with management and they denied it. People were partying in the parking lot with alcohol and cigarettes at 11 at night. Hotel smelled of marijuana and chemicals. No amenities

Business Family

4/10

Poor

13 Jul 2025

Harold

Better Service in a Jailhouse

This place was unclean, no accommodation , terrible sleeping conditions and noisy. There people playing music in the parking lot all night.

Self

10/10

Exceptional

02 Jul 2025

Stefi

It was a nice place.

Leisure Self

10/10

Exceptional

02 Jul 2025

Stefi

It was a nice place.

Leisure Pet

2/10

Poor

29 Jun 2025

Corinne

Part of my disappointment is my own fault because I did not research the hotel before I booked the room. However, this hotel provides little to nothing as far as amenities or basic things you’d expext. I found one bar of soap but nothing else. I could have at least used a blow dryer. There was downstairs in the lobby, but nobody told me so I went without!

Leisure Self

8/10

Excellent

17 Jun 2025

Carlos

Good overall stay

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Verified traveler

I like the staff. She was very nice. Liked the parking lot. Very clean

Self

2/10

Poor

26 May 2025

Craig

This is not a motel, it is a long term stay property. The room comes with nothing: No shampoo or soap, hair dryer, iron (when asked, I was told people bring those thinks with them). Bathroom electrical didn't work but they did fix that. The TV did not work and they didn't fix this. You could hear EVERYTHING that was happening in adjoining rooms and there were nightly parties in the parking lot. The front desk has no attendants past 10PM. Do yourself a favor and stay elsewhere

Leisure Partner

10/10

Exceptional

25 May 2025

Juan

Great Hotel

Loved it

Friends_and_family Friends

6/10

Pleasant

30 Apr 2025

Verified traveler

Not ideal

I had to ask for clean sheets twice on my first night because the set on the bed was dirty and then the first requested set was dirty too.

There appeared to be little to no one working here.

Business

8/10

Excellent

23 Apr 2025

Kadijah

Good and comfortable

Leisure Family_with_children

10/10

Exceptional

17 Apr 2025

Jean

Good and safe

10/10

Exceptional

16 Apr 2025

Mariama

My stay was good. The only thing i will say is the walls are thin.

Business_and_leisure Family_with_children

8/10

Excellent

12 Apr 2025

Verified traveler

Suited our needs.

The hotel was conveniently located near the location of our sports tournament. There were a few food options nearby.

The room was clean and spacious for the price.

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

Shelton

Room was clean and service was great

Leisure Self

10/10

Exceptional

11 Apr 2025

Darrell

Great

Leisure Family

2/10

Poor

11 Apr 2025

Destany

The facility said that it was smoke free our whole floors smelt like a cigarette bomb lit off. Causing my husband to wake up in profusely puke for about three hours. Had to re-book for a new hotel that morning.

Leisure Family

10/10

Exceptional

02 Apr 2025

Deborah

Excellent customer service!

Leisure Self

10/10

Exceptional

16 Mar 2025

Heather

I loved the girls at the front desk they were amazing 😍

2/10

Poor

09 Mar 2025

Verified traveler

Room was canceled by manager without notice. He was not in office and out of town when i arrived. Had a elder in wheelchair and needed the arrangements I requested when I made reservation weeks prior to arrival. Not happy at all. Will not stay at this location.

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Nelly

Clean

Leisure Family

2/10

Poor

02 Mar 2025

Becky

We did not feel safe and left early. The property is terrible.

6/10

Pleasant

27 Feb 2025

Verified traveler

If you Dare!!!!

Upon entering it appears to be a pleasant place to stay. The scent is inviting until you get past the front desk through the door leading to guest rooms. The halls are filled with every scent imaginable( marijuana, pets, body odor, various food odors etc.) Even after housekeeping has done what they call cleaning it’s still never quite a pleasant scent left behind. Not sure what cleaning products they use. But it definitely misses the mark. If planning to stay for an extended period I would bring your own sheets, pillows, towels etc. The towels & sheets provided are dingy. Rats have been spotted outside property on the ground & crawling down the blg. on several occasions. I just did everything I could do to make it my own… provided my own niceties ( towel, sheets, pillows, fragrance plug ins, shower gel, etc.) to make it feel like as much like home as I could as it was the most reasonably priced for the long length of time I needed. On the upside, room was spacious, loved the kitchenette ( provided my own pots & pans) & laundry room is a nice size with newer washers & dryers. I washed mainly in the morning when the washers had just been cleaned by housekeeping as a lot of the guests are construction workers with extremely dirty laundry. Price is the most reasonable in the area if you can get past the other obstacles.

Friends_and_family Family

8/10

Excellent

23 Feb 2025

Roberto

Our stay was good. Shower/Tub drain maybe clogged. We only stayed one night. Breakfast or even a continental breakfast would be nice. Apart from that we had a good experience.

Partner

2/10

Poor

23 Feb 2025

Erica

Not happy at all!

This is by far my worst stay at any hotel. The occupants in the room above me were stomping around making so much noise from the time we arrived at about 9pm to 3am. I could not sleep. I called front desk to make a noise complaint and all the lady said was i will see what i can do...excuse me..\"I will see what i can do!\" Well obviously nothin was done because i made the call at 1:45 am and the noise did not stop until after 3am. I have a long day at work today so i was nkt well rested. This hotel was the worst of all my stays at any hotel so far!

Friends_and_family Family

6/10

Pleasant

15 Feb 2025

Ranniah

We saw two baby roaches in the bathroom.

Leisure Partner

2/10

Poor

10 Jan 2025

Perfecto

Horrible service by “Barry” .. I was up priced what Expedia had priced me before . Gave me a hard time getting my room , very unpleasant , my room was closed from the top lock lever thing and when I asked to get help to get into room front desk guy gave me an ugly look As well as verifying again if it was my room or not when I had just gotten the room 10 minutes before from him..

Business Self

10/10

Exceptional

05 Jan 2025

Himan

There is some bed smell out side room in lobby area but overall excellent

Business_and_leisure

8/10

Excellent

21 Dec 2024

John

There was no shampoo, conditioner or soap

Leisure Self

6/10

Pleasant

04 Dec 2024

Cherelle

since the first night, both me & my husband & I got bitten very bad by something. we checked the bed and saw nothing but continued to be bitten. we went to by bug spray which did not help. we suffered severe bug biting the entire stay. we couldnt really report anything because there was rarely anyone there. also, getting in & out the building was a pain. you had to use your key to get in even during business hours. there are HORRIBLE smells throughout the entire building to where you had to hold your breath and walk super fast.

Leisure

10/10

Exceptional

01 Nov 2024

Cassandra

I was met by a friendly professional gentleman and check in was seamless. He informed me of the facility and expectations. Would stay here again!

Business Self

10/10

Exceptional

15 Sep 2024

Strahd

Staff are very friendly and helpful for the visually impaired.

Business Friends

10/10

Exceptional

07 Sep 2024

pamela

Nice little one night stay.

Great stay. Check in was fast and friendly. Our room was really nice and large. Walls were a bit thin, but hallway was quiet.

Friends_and_family Friends

8/10

Excellent

19 Aug 2024

Sonia

It was not to far from comiccon activites

Leisure Friends

8/10

Excellent

07 Aug 2024

Verified traveler

Poor customer service

The check-in clerk was using his phone when I arrived. He knew I was there, but he continued doing whatever on his phone while I waited. Finally, I said, \"I have my ID right here!\" and at last he put the phone away.

Really, really bad customer service if you can't even put your phone down to help someone!

Other than that, the room was nice, bed was comfortable, and the check-out clerk was also very nice.

Self

2/10

Poor

02 Aug 2024

Erika

The person working the front desk was incredibly rude and should be fired for his total disrespect!! I will never, ever go back. 👎👎👎👎👎

Business

4/10

Poor

02 Aug 2024

Michelle

Moldy Bathroom

We planned to stay 2 nights but checked out after the first night. If we had not arrived so late, we would not have stayed at all. Immediately upon exiting the elevator we smelled a musty, mildew smelled. When we entered our room, it smelled of fresh paint. Later we realized they had apparently tried to paint over mold in the bathroom. It still seeped through though and was visible. The woman at the front desk was very nice about the situation but she could only do so much. We are still waiting on the refund from the 2nd night of our stay.

Friends_and_family Family

6/10

Pleasant

01 Aug 2024

Verified traveler

Hotel was nice. Clean, comfy. However you have to pay to get new towels given and the people at the front desk were rude, especially the bald dude.

Business

2/10

Poor

19 Jul 2024

Gloriana

Loud noise all night people hanging out smelling rugs in hall ways . This place need to be shut down. The walls are too thin no sense of privacy

Business_and_leisure Self

2/10

Poor

13 Jul 2024

Tommy

Noisy and out of control customers. Will NEVER stay there again

Leisure Self

2/10

Poor

11 Jul 2024

nicole

Thanks but no thanks

The hotel smelled when we walked in. Front desk was somewhat helpful I guess she was ok. But got to room and someone was in my room laying up! Had to go back down and she had to put us in another room. Smelled like marijuana in halls. Very sketchy but we had to sleep somewhere! Had 2 towels luckily we had one for my son. Won't stay again!

Friends_and_family Family

6/10

Pleasant

09 Jul 2024

Eric

The property is short staffed but that’s what happens when you book cheap to affordable housing. Overall it’s an average place to stay.

Business Self

6/10

Pleasant

01 Jul 2024

Toni

Our room didn’t get cleaned and our dirty towels were not replaced, we had to take our dirty towels to the service desk to get clean ones, the smell is not pleasant

Friends_and_family Family

8/10

Excellent

31 May 2024

Angelica

Easy access to surrounding areas and an HEB down the street for groceries. It’s pet friendly and was my main reason for the stay. Maybe I missed the pet fee during reservation but I didn’t see it listed and I was charged extra upon check in that I wasn’t expecting. The hotel had a pet smell but that’s to be expected. There is a dedicated pet area outside with poop bags and a trash can. Rooms are on the smaller side (I had a one queen bed room) but include a kitchenette with a full size fridge and microwave. No kitchenware at all to cook with though. Not even a fork or spoon or dish towel. AC worked great! Wardrobe/closet area was fairly small and in the open but is functional. Walls are kinda thin. I could hear alarms and tv’s on and the people above us walking around. If you’re not a hard sleeper you may want an end room or upstairs room. Towels are thin and I had to request a new set since they didn’t come around and clean the room the next day. Hard to reuse if they’re still wet from the day before. It was a two night stay so I’m not sure if they only clean every couple of days. Coffee was available in the lobby but not in the rooms. Also, no toiletries except one small bar to wash hands with. The front desk people that helped me on two different occasions were nice.

Leisure Pet

8/10

Excellent

28 May 2024

Robin

Overall it was a good stay for what we needed.
Things to know: Located off a freeway, one-way frontage road; very congested during rush hours. No quick access to HEB near by so muddy plan to stop before heading to hotel, but there's a QT gas station next door open 24-7 for quick essentials. There's no desk service from 10pm-9am; just an emergency phone line. There's a lot of day workers that hang around outside drinking beer on tailgates, but they didn't bother anyone. This hotel offers a kitchenette but you must buy cookware or provide your own. The guy at check in was a little short with responses, but overall friendly. The room was clean, however the bathroom had mold on the ceiling above shower. The walls are thin so you can hear neighbors. All in all a comfortable place and would recommend.

Partner

4/10

Poor

12 May 2024

William

Every time I left the room or used the elevator there was a different smell present. It was very disconcerting. Furthermore the late night check in process was asinine, and could be streamlined.

Friends_and_family Friends

2/10

Poor

06 May 2024

Verified traveler

Manager is terrible

I had to check out 5 days early because my mother had passed away. I called a few days later to talk to the manger to give me a refund and he told me to call Expedia. He was incredibly short with me and was clearly not wanting to help me but I understood because I booked through a third party. Expedia called him and asked for the refund and he refused. He clearly was never going to give me my money back for the 5 days I DID NOT stay there. The only saving grace was that the front counter girl was professional and nice. This is and extended stay but if it’s a non-refundable stay they should tell people that before they book!

Self

6/10

Pleasant

02 May 2024

Robert

Very noisy and no soap or shampoo in rooms. Not as clean as expected. Was disappointed after a long drive.