Name: Extended Stay America Denver Westminster
Address: 1291 W 120th Ave, Westminster, 80234, US

8/10

Excellent

10 Jul 2026

Thomas

Reasonable rate for a reasonable room.

Partner

6/10

Pleasant

06 Jul 2026

Kacie

Kayla was wonderful, she got us into a clean updated room. The inn is quite simple, there was a sink and fridge but no utensils or pots and pans, they were able to provie those to us upon request quite promptly. We did have trouble sleeping due to some small children in the room above us who ran back and forth at all hours of the day and night so this was off putting....maybe put families w/small children on bottom floor in the future.

Family

4/10

Poor

05 Jul 2026

Monique

Hotel Smells funky, loose pets off leashes, amenities suck, no lobby or extra bathrooms, staff seemed annoyed when asked questions, tv channel selection are minimal and loses signal often, gym is two treadmills, and I'm sure I'm Missing more. I Highly recommend staying somewhere else if you can afford it. (Attached is a pic of the “conference room” that can be easily turned into a lobby or work space). If there’s any positive, The cleaning crew was super nice & helpful.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Carrie

Nice place

Partner

2/10

Poor

20 Jun 2026

Zachary

Horrible experience! Booked for 4 adults 1 child. The receptionist was so rude! He said his rooms have a limit of 3 people and he could check us in but would kick us out in the morning.

Family_with_children

8/10

Excellent

14 Jun 2026

Michael

The breakfast should not be listed as a plus for this hotel. It was just coffee, packaged mini-muffins, and granola bars.

2/10

Poor

14 Jun 2026

Sara

Good hotel I loved it

4/10

Poor

07 Jun 2026

Leslie

Staff was not friendly nor helpful. Found a live bug in the bathroom. Breakfast was muffin and energy bar and nothing else on a table by the entrance. The only positive was the location.

Family

8/10

Excellent

05 Jun 2026

Iovanna

Annoying family in room next to us but staff was helpful with the situation, just a bit messy in the entrance

Partner

8/10

Excellent

04 Jun 2026

William

If you’re going to be a late check in call to make sure they know so you can check in after 1:00am

Partner

10/10

Exceptional

06 May 2026

Karla

Great customer service provided by the front desk Nancy

Friends_and_family Family

2/10

Poor

05 May 2026

Lilly

They put me next to a room with kids that were wild and loud. When I complained they said they were autistic. At 2 in the morning they were still screaming and banging the walls. I got absolutely no sleep that night. None. When I complained to the front desk I told her if it happened again that next night I was calling the cops. I meant it because the kids sounded like they need help. The older brother was watching them and he couldn’t handle them. He screamed at them at 2 in the morning. He shouldn’t have had to do the parents job. Where were they bar hopping. The second night after I made the threat and my brother also said we would call the cops they did much better. When I talked to one of the employees she rolled her eyes at me. I think she might have been the mother. Should I have had to put up with that. I don’t blame the kids but the parents need to parent. A little chihuahua swat is not going to hurt. Other than that the rooms were really clean.

Self

8/10

Excellent

27 Apr 2026

BRADLEY

I stayed at this hotel for 6 nights. Although the rooms are somewhat no frills, it was still very comfortable, clean, and quiet. I got a good night's sleep every night. Can't beat the price. One thing I especially liked were all the restaurants I could walk to.

10/10

Exceptional

07 Apr 2026

christopher

Love extended stay staff friendly

10/10

Exceptional

24 Mar 2026

Jessie

Nice safe place

10/10

Exceptional

24 Mar 2026

Joshua

Kitchen can be fully stocked by request, safe parking. Quaint motel with excellent staff. The room was clean and inviting. Laundry room on sight, full sized refrigerator and working kitchen. Nancy is a delight at the front desk, ever friendly and helpful. A must stay if you are in the area.

Self

10/10

Exceptional

23 Mar 2026

Jessie

There is a bunch of dog hair in the recliner chair which i was unaware of other than that I have no complaints

2/10

Poor

21 Mar 2026

Elie

Room smells, AC loud not working properly, king bed only 2 pillows on it and clean

10/10

Exceptional

20 Mar 2026

Isabel

Wonderful staff members!
Some sheets had a few what I assume coffee stains but room was clean. The air conditioning was wonderful since it was easy to use. Very convenient and close to almost everything.

Friends

10/10

Exceptional

20 Mar 2026

Meagan

A couple thing's that really stood out to me to help make ijgĥ

10/10

Exceptional

20 Mar 2026

Angel

Great service

Partner

10/10

Exceptional

20 Mar 2026

Jessie

Awesome thank you

Partner

10/10

Exceptional

20 Mar 2026

Jessie

Great

Partner

10/10

Exceptional

20 Mar 2026

Jessie

Everything was great

Partner

10/10

Exceptional

20 Mar 2026

Jessie

Wonderful stay friendly staff

Partner

8/10

Excellent

20 Mar 2026

Jennifer

The room was a great deal and the day staff was so kind and helpful. There were some serious delays with the nighttime person but hopefully they have taken care of it. I would stay here again.

Business

10/10

Exceptional

16 Mar 2026

Leslie

The recent renovation of this long-stay hotel really shows. It is extremely clean and modern and the staff is extremely friendly.

The only thing I would suggest is that hair dryers be provided in the rooms.

10/10

Exceptional

09 Mar 2026

adolfo

I stay here a lot one of my favorite get aways

Friends_and_family Friends

10/10

Exceptional

09 Mar 2026

christopher

Love this place it's clean and peaceful with updated rooms makes every stay a pleasant one

Partner

4/10

Poor

14 Feb 2026

Paul

Bed was clean, lady at front desk spoke with too much profanity. The room was loud, sounded like construction was going on in the room above us. Did not get a good night’s rest at all. Will not be staying there again.

Partner

10/10

Exceptional

27 Jan 2026

Lorie

The room was very clean. Staff is outstanding when it comes to customer service. Asking if you need anything for your room.

Leisure Self

10/10

Exceptional

20 Jan 2026

Lorie

The room was very ckean and staff is always helpful and very friendly great customer service

Leisure Self

10/10

Exceptional

20 Jan 2026

Ricardo

It's always a comfortable stay. Nancy and Angie are big help and listen carefully about your life situation and give you the best advice. Friendly environment and close to my new job. It's like my second home.

Leisure Self

10/10

Exceptional

15 Jan 2026

Christopher

Rooms were very clean staff makes you feel like your at home

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Nubia K

The front desk staff was the highlight of our stay. They were kind, courteous, and gave us several suggestions for things to do while we were there. Will definitely be returning!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Chris

Great spot

Great room cool non nosey staff

6/10

Pleasant

06 Oct 2025

Scott

The front desk staff were helpful. The mess on the carpet in the hallway a few doors down from our room went un vacuumed the two nights we were there. There was trash on the elevator floor. There was a lot of loitering going on late into the night, both inside the lobby and outside the hotel. There were people smoking right outside the lobby doors despite a sign stating that wasn’t allowed near the building.

Partner

2/10

Poor

27 Sep 2025

Kristy

Place was horrible, my wife would not stay there. There were dogs on property and smelled like smoke everywhere. Front desk person was nice though.

6/10

Pleasant

25 Sep 2025

Linda

Room was clean, no frills, and staff was responsive to requests for fresh towels. Parking was fine, but the number of people hanging out in the parking lot drinking and smoking gave it a shady feeling. Breakfasts were heavy on starch, no fruit, milk or protein.

10/10

Exceptional

31 Aug 2025

Penny

Angie was the absolute best!! She was so professional, sweet and helpful to us! Leaving her was the saddest part. Please give this woman a raise!!

Leisure Partner

8/10

Excellent

19 Aug 2025

James

Good staff

Business_and_leisure Family

10/10

Exceptional

10 Aug 2025

Miguel

Thank you

Leisure Partner

10/10

Exceptional

09 Aug 2025

Debra

The breakfast has a long ways to go. Oatmeal was old stuck to the package. Hot chocolate and coffee are only options. Need something cold as well!

Leisure Pet

10/10

Exceptional

27 Jul 2025

lorie

The staff there is wonderful and very helpful. They are very accommodating to my need. Wonderful costumer service. The hotel is always cean, and comfortable

Leisure Family

6/10

Pleasant

26 Jul 2025

eriyana

One thing I can say I didn’t like was it was not really options for breakfast only oatmeal and stale muffins I didn’t know it wasn’t like other hotel breakfasts

10/10

Exceptional

26 Jul 2025

Bianca

The renovations looks good! I enjoyed my stay. Will definitely be back.

Business Self

8/10

Excellent

21 Jul 2025

James

Angie was an incredible gem. Best manager ive ever seen in Extended Stay

Business_and_leisure

2/10

Poor

21 Jul 2025

megan

The make worker was so rude. I called to get clean sheets and i was told i cant have any clean sheets bcs they are only given out during the day so he yelled at me hung up on me and cussed at me. Very rude person he should not be working here with that bad customer service. Ive never heard that someone cant get a clean set of sheets like what. The bed sheets were literally flipped inside out it was dirty and i just want a new sheet. His customer service skills sucks and very rude person!!!! How does one person that works there say i can ask for them whenever but i go and ask another person and i get a different answer its ridiculous. This is forsure on the DNR list.

Leisure Family

10/10

Exceptional

15 Jul 2025

Stephen

Very nice

6/10

Pleasant

15 Jul 2025

Cordelia

Bed bugs

We had bed bugs

Self

10/10

Exceptional

29 Jun 2025

Miguel

Thank you Nancy for letting me know when a room became available. Appreciate you being able to help!

Leisure Self

6/10

Pleasant

18 Jun 2025

John

Half eaten moldy food in the microwave, made the room smell when discovered.
But aside from that it was ok

Business

10/10

Exceptional

23 May 2025

Jessica

.

Leisure

10/10

Exceptional

04 May 2025

Paula

Angie was very helpful

Business Partner

10/10

Exceptional

09 Apr 2025

Christopher

We went there to get away one night used to stay there 5 months ago to our surprise the hotel has been completely redone. Sure things were out dated before but with the wonder staff you wanted to come all the time they make you feel at home. Now all rooms redone big screen TV new lighting bath tub flooring wow great work! I recommend this place to anyone who wants to feel at home treated like your more than just a guest. Plus everything new even the bed. Only thing not new is the price. Price is still the same. I didn't want to leave

Partner

2/10

Poor

01 Feb 2025

Steven

Horrible

2/10

Poor

27 Dec 2024

Samantha

Never made reservation to check in so Cammy really rate. Staff won't answer phone number clearly online or phone number for expedia don't have right number for hotel.

10/10

Exceptional

11 Oct 2024

James

Comfortable home away from home

My room could have been cleaned better most definitely, but wasn't too bad. Front desk staff were all helpful and friendly. Nice place to stay when away from home.
Will return!

Partner

2/10

Poor

06 Oct 2024

Verified traveler

Traveling as a woman on my own, I didn’t feel comfortable as I pulled up to the hotel as many people were hanging out around the parking lot and staring at me. When I went to check in, I was told that I did not have a reservation at that hotel. I said that I did and showed the man at the front desk my hotels.com booking confirmation and he said he couldn’t use that information. I tried to find the reservation number for the hotel in an e-mail that hotels.com sent me but I didn’t have good service in the building and I asked if I could use the hotel’s wifi but the man at the front desk told me wifi was only in the rooms. He asked me if I was at the correct hotel and slowly said the name of the hotel to me and I said yes I was at the right hotel on the correct date. He eventually looked down at his desk and found that I had already been checked in my another member of the staff. As I was signing paperwork for check in, I noticed they didn’t have my correct last name on the paperwork. I let the front desk agent know and he said I must have made a mistake when entering in my name on the booking and I said I had not (which was also later confirmed by hotels.com that I had not). He told me I needed to contact Expedia or whoever I had made the booking through to correct it. As I went up to my room I could hear dogs barking and felt uneasy in the elevator and hallway. The room did not look like the pictures on this site, the room was very dated and there was liquid on the floor.

Self

8/10

Excellent

23 Sep 2024

Valerie

Yhe property was dated the beds old and the counters pealing. It was mostly clean but just felt ran down

Business Family

4/10

Poor

21 Sep 2024

Jeff

No extended stay amenities, no housekeeping even the lobby and hallways, dog fights in the hall. Comfy bed but should only warrant 1/2 price.

2/10

Poor

04 Sep 2024

Amanda

Dirty room upon arrival, and fhe staff was very rude amd unfriendly right from the start. Which caused problems through my stay and it made the experience almost uncomfortable in a sense

Leisure Partner

6/10

Pleasant

22 Aug 2024

Juana Azucena

The room had a bad odor (urine)

2/10

Poor

22 Aug 2024

Rebecca

The room was filfthy, sheets were unclean/ stained, there was dried spilled liquid on the floors, paint was chipped and the desk was scratched up. My son took pictures and we made a formal complaint. We have stayed at this hotel chain before but never had any issues prior to this experience.

8/10

Excellent

21 Aug 2024

Diya

Good hotel

Self

10/10

Exceptional

18 Aug 2024

Loria

Excellent stay !

Business_and_leisure Partner

10/10

Exceptional

18 Aug 2024

Loria

Always make you feel like your at home 😊

Business_and_leisure Partner

2/10

Poor

14 Aug 2024

Matthew

The bed was the worst mattress I've ever had the displeasure of having to subject my back to. Everything else was good if you like dogs. Not a place for the doggo unfriendly.

Business Self

6/10

Pleasant

01 Aug 2024

Cassandra

Are checking staff Stewart was great. The checkout person seemed like they were in a hurry I wouldn't say that she was rude. She was very monotoned. Our TV was broken when we checked in. They were not able to change his rooms because the hotel was fully booked and they had no replacement TV to bring us either. We were neither offered a discount or anything other than an \"I'm sorry\"

Family

8/10

Excellent

31 Jul 2024

Johnny

Everything is good

6/10

Pleasant

23 Jul 2024

Joe

People outside the area just sitting with backpacks

Leisure Family

8/10

Excellent

21 Jul 2024

Emily

I liked the area it’s located in.

Leisure Pet

10/10

Exceptional

21 Jul 2024

Loria

Smooth Check Ins & Staff Make You Feel At Home !

Business_and_leisure Partner

4/10

Poor

18 Jul 2024

David

There is a secret exit door on the opposite side of the elevator that lets people exit to the \"maintenance room\" that is right behind it. They'll take your wife, daughter, or girlfriend to the other side of the rainbow, have her there for days then return her to the same place they took her from and only minutes have gone by. Unless you want your females turned out and sent back to you broke stay away

Business_and_leisure Self

4/10

Poor

17 Jul 2024

Scott

I travel nearly every week for work. This is the lowest ranking hotels I’ve stayed in. It’s dirty. It stinks. I won’t be staying there again.

4/10

Poor

10 Jul 2024

Jesus

Won’t go back

Front desk guy was not friendly kept his head down , and I asked a simple question that he either didn’t want to answer or knew he couldn’t provide me the proper answer
My room had a door handle sized hole in the wall near bathroom and kitchen area
Room smelled like smoke ! Hallway on our floor smelled like fish fry ! And room had no either plastic or any cups of any kind

Business

2/10

Poor

02 Jul 2024

Andrea

Horrible staff! There was absolutely no professionalism or integrity. I booked and paid on Expedia but when I arrived the hotels computer was down. Even with my reservation, recipient and bank account withdrawal I was refused a room after waiting around over an hour. All the nearby hotels were booked and the front desk couldn’t even pretend to care that I was exhausted, with a child and have a morning flight. Sitting in my car in the middle of the night now, in a foreign city because after I questioned why she let a man get his room by “taking his word that he’d pay in the morning” and she wrote his cc # down (her words) but wouldn’t get me my room with proof I had paid, she freaked out and told me I needed to leave and she didn’t care I paid that she wouldn’t let me have a room. She then told me that she is only laundry personnel and walked away. Not even from the start did she seem to care 5 people were waiting around for rooms, most likely frustrated and tired. Such a rude woman. Thank you Expedia for issuing a refund, I will continue to book with Expedia but never this hotel.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2024

Debbie

I’d especially like to mention that Nancy and Tom at the front desk were very customer service oriented and super friendly/helpful.

Leisure Pet

2/10

Poor

27 Jun 2024

Michael

Hotel clerk called police on my 11 year old son for climbing on rocks after confronting and berating him, would not issue refund to leave hotel.

They don’t clean under the bed, old beer bottles, carpets dirty and disgusting, a/c barely functions so the room was hot, homeless people lingering outside.

Staff very unprofessional.

Business Family

10/10

Exceptional

27 Jun 2024

Debbie

This property has gotten it right! I’m impressed and will definitely stay again. Tom at the front desk was very helpful and personable.

Business_and_leisure Self

4/10

Poor

16 Jun 2024

Josh

I was put in a room on the second floor. As soon as I exited the elevator I noticed the entire 2nd floor had an odor of grease & stale air from everyone cooking. When I opened the door to my room, it smelled like someone had just (within an hour) cooked themselves breakfast. As I looked around I noticed the bed was made very nicley with an envelope predominantly displayed asking for tips! Unfortunately the refrigerator had red sauce or something on it down the handle of the white door, a slight layer of grease everywhere, & the odor took the whole two days we spent there to kind of go away. When I arrived home I realized the odor made my personal blankets and clothing smell! So if they are still looking for T.I.P.S. (To Ensure Proper Service) do your only job & clean the room! Long story short I had to go to W-Mart to buy cleaning supplies to clean. The best part is they charged me $104 for my two dogs to stay for extra cleaning! My sugestion is to just pay a little more and be clean & comfortable! #FILTHANDSQUALOR

Leisure Pet

10/10

Exceptional

13 Jun 2024

Otto

Great

Great experience

Business

2/10

Poor

25 May 2024

Stephanie

The general area of the hotel is suburban and nice. This motel and the one next door house people long term evidently. There is dog poop everywhere outside. Liquor bottles all over the grassy area. I had a moving truck and a guy in the parking lot warned me his pickup truck has been broken into several times. Makes sense with all the people I saw just “hanging out”. The man that checked me in was nice but when I returned my key within an hour and told him I didn’t feel like my truck was safe he did NOT seem surprised. Hmmm. I should have taken the other bad reviews more seriously !!!

Leisure Family

2/10

Poor

24 May 2024

R

Accepted Reservation, Wouldn't Allow Check In

I booked a room at 0030 to get a few hours sleep before driving home. I showed up a little after 0100. It took almost 20 minutes to get someone to let me in and then I was told that their computer system was doing it's nightly backup and they couldn't let me check in until 0700.

Business

2/10

Poor

19 May 2024

Daneen

I didn't like the property at all. This is the kind of place that comps people for review. This property is nothing like the pictures. At the main entrance and parking lot people are just hanging out smoking weed and cigarettes. There were cigarettes buds all over the ground. The place smells horrible inside. The signature pad hasn't been cleaned in awhile. I could feel the crud as I signed with my finger. The elevator was filthy. I got to my room and it was disgusting. The floors, tub, sink, table and chair were all dirty. The furniture looks like it was picked up in an alley. The recliner was worn and dirty. I did not stay. I asked for a refund but front desk staff said they didn't know how to do that. He was kind enough to hand write me a note and sign it. I'm requesting a refund. This place is nothing like advertised.

Leisure Family

10/10

Exceptional

17 May 2024

Jon

The front desk staff were a great help and very patient

Business Partner

10/10

Exceptional

11 May 2024

kenneth

Great place to stay. Everything was clean and comfortable in our room. Staff was great. Better pillows would be the only thing I would change but that is always a personal preference.

10/10

Exceptional

27 Apr 2024

Christina

5 star review

Upon arrival to the hotel all the staff was exceptionally good they made sure that everything I needed was taken care of they have been very very good about making sure to ask me if my stay is good if there's anything they can do to make it better. The room did smell a little when I walked in the room but I just sprayed my perfume and it's been fine ever since. Nancy at the front desk is exceptionally great!!!

Friends_and_family Family

10/10

Exceptional

24 Apr 2024

Amber

Great friendly people and very clean for a pet friendly hotel also they allow cats in the rooms.

Leisure Pet

10/10

Exceptional

22 Apr 2024

Amber

Great and clean pet hotel.

Business_and_leisure Pet

10/10

Exceptional

22 Apr 2024

Amber

Very nice and understanding and clean rooms and linens while being a pet friendly hotel.

Business_and_leisure Pet

2/10

Poor

30 Mar 2024

Sylvia

Pet Hotel - People Stay Free

We arrived and clerk couldn't find our reservations. Two people in front of us had trouble checking in as well. I contacted Hotels.com, they phoned front desk, clerk didn't answer. I kept Hotels.com on the phone & got back in line. Finally resolved issue. Room had bad smoke odor. Because of bad weather we stayed there, but slept with the window open. Earlier I went to front desk to request coffee pot (out of) dishes & silverware. Only received 2 coffee mugs & 2 spoons. Clerk looked at spoons & started wiping them with his fingers & just about to breathe on the spoons when I told him to give me washing liquid. The elevator alarm was on, the door was open & stuck. Clerk pulled the door out of the jam. In the lobby people were walking their dogs in & out. One person had 3 dogs & said he had a dog-walking business. During the night dogs could be heard barking. Overall our overnight stay was the horrible. Clerk was incompetent & not very friendly. We will never stay at this hotel again & we recommend others to look elsewhere. If it weren't for the snowstorm we would have looked for another hotel.

Partner

10/10

Exceptional

20 Mar 2024

sean

great service

the only thing was there was no tp

Self

6/10

Pleasant

09 Mar 2024

Renee

Comfort without Wi-Fi

Great for longer-term stays, but the Wi-Fi is horrible and apparently nobody knows how to reset it on the weekends

Business

2/10

Poor

06 Mar 2024

Lalena

Front desk was rude, Room was so dirty. Had to purchase a air mattress because we were afraid to sleep on the disgusting bed, There was old food behind the chair. Old food under the air conditioning unit. Bathtub was dirty and the entire hotel smelt like steel cigarette and piss.

Business Family

10/10

Exceptional

16 Feb 2024

Steven

One day Denver

Good stay... spacious rooms

Business

4/10

Poor

12 Feb 2024

Tanya

Check in was horrible! Took guy at front desk forever to check in I prebooked online. Then no tv or on and off service all wkend. Comforter was stained. Loud and noisy all wkend. Hall smelled of marajuana…homeless people hanging around outside window and someone or several people living in camper parked outside in and out of that all wkend. Nosey people hanging around by door listening and ease dropping by my door. Cops driving through parking lot. If I knew this place was a target for bad people? Or drugs? Idk… would not have stayed. Horrible stinky halls of dog poop or pee/ garbages always full and smelled horrible in halls!!!

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Joseph

The staff is always great I’ve never met any member of the staff that was not helpful even down to the maintenance guy! This is definitely a hidden gem if you want a peace of mind this is definitely the place to be just being genuinely honest.

2/10

Poor

17 Dec 2023

Angelika

Customer service is very rude

Leisure

10/10

Exceptional

23 Oct 2023

Miranda

Although I didn’t utilize it this trip, the kitchen in the room was very nice. Having a full refrigerator is really nice.

Leisure