DoubleTree by Hilton Hotel Denver

8/10

Excellent

20 Mar 2026

Morgan

The pool and hottub was under construction so that was sad. Staff was super nice and gave us ample water bottles when asked! Amazing view in our room which was definitely the best part

2/10

Poor

19 Mar 2026

Alina

I booked a two-room, two-night stay at this hotel, but upon arrival, I was informed that my reservation had been canceled and that there were no rooms available for my party. This was especially frustrating after coming off a delayed flight. Despite having prepaid in full, the hotel failed to honor the reservation or provide any reasonable solution. When I explained the situation and that the flight delay was completely out of my control, the staff was unhelpful and offered no assistance. To make matters worse, they have refused to issue a full refund for services they did not provide. Being left without accommodations after a long and exhausting travel day is completely unacceptable. I would not recommend this hotel.

4/10

Poor

19 Mar 2026

Georgia

Room had no AC. They switched me to another room which also had no AC. Waited well over an hour for it to be fixed.

Self

6/10

Pleasant

17 Mar 2026

Nelson

Facility was pretty clean but dated. At least the rooms are very dated. Staff was very friendly and helpful. Breakfast was too pricy for the quality being offered. We opted to go out for breakfast. Pool was under construction. Views were pretty cool facing the west if you dont mind the highway noise (we didnt).

Family_with_children

10/10

Exceptional

16 Mar 2026

Hector

Yes

10/10

Exceptional

14 Mar 2026

Ryan

All clean

8/10

Excellent

13 Mar 2026

andrew

Clean room

Partner

4/10

Poor

04 Mar 2026

Jana

First off the hotel room looked nothing like the picture. Did not stay in room often but it’s a nice stay if you’re going to be out a lot. Not so much for being in the hotel all day.

Partner

10/10

Exceptional

01 Mar 2026

Kim

Great room, wonderful friendly staff.

8/10

Excellent

01 Mar 2026

Kentrell

In room 705 the toilet was barely flushing but everything else was pretty good

Partner

6/10

Pleasant

22 Feb 2026

Rebecca

I love my view and the room, the traffic all night was terrible and the pool was under constriction so i didnt get much sleep and I didnt get to swim other than that my stay was ok

Partner

10/10

Exceptional

19 Feb 2026

Ahmad Fawad

Everything was perfect

10/10

Exceptional

16 Feb 2026

vickie

Staff, easy parking, restaurant on site, close to shopping ,

Business

10/10

Exceptional

16 Feb 2026

denesia

Clean room and very pleasant staff.

Partner

6/10

Pleasant

11 Feb 2026

Diane

Room needs updated. Mirror in bathroom needs to be replaced. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Camila

Room was spacious and comfortable.

10/10

Exceptional

02 Feb 2026

kenia

room was great and service was great as well

Leisure Partner

6/10

Pleasant

02 Feb 2026

Randal Scott

No pool or hottub

10/10

Exceptional

02 Feb 2026

mike

Your staff is amazing. From the front desk to the restaurant, never have I ever been trated so eell. Keep up the great work.

Self

6/10

Pleasant

28 Jan 2026

Christina

This was an average hotel

Partner

10/10

Exceptional

27 Jan 2026

John

We came down from Wy for two nights for the Bronco game. We feel we have discovered our go to hotel for any events that we come to Denver for. Staff was amazing and locale was great. Johnny C

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Cesar

The people at the reception are 100% friendly but the rooms are dirty the carpet you can smell it. Is dirty.

10/10

Exceptional

25 Jan 2026

Erica

Yes, our stay at the double tree was great. Clean room, sufficient service, top tier customer service and etc. I dont remember ghe front desk Clark's name but she was great friendly and exceptionally fantastic.

Leisure Partner

4/10

Poor

20 Jan 2026

Jessica

Pool was down, breakfast you have to pay at the restaurant, and the air conditioner did not work.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Vicente

Clean room,

Leisure Family

10/10

Exceptional

16 Jan 2026

Andrea

Everyone was very attentive, the rooms we’re great and very clean.

Leisure Family_with_children

8/10

Excellent

13 Jan 2026

sue

The staff was very friendly very disappointing. The pool was under renovation. Wish that would’ve been posted before I booked. Breakfast was very subpar a little on the expensive side for just to buy a soda from their little convenience area a bit noisy on the freeway side, but all in all it was a good stay

Leisure Self

10/10

Exceptional

09 Jan 2026

Dustin

Stayed multiple times. Good place to stay every time

10/10

Exceptional

06 Jan 2026

Teresa

Clean room nice staff easy parking

Friends_and_family Family

2/10

Poor

05 Jan 2026

Daniel

There was no working hot tub. The swimming pool was out of order and the breakfast was not free. It was $50. The room needed a lot of maintenance.

Business_and_leisure Family

8/10

Excellent

04 Jan 2026

Mari

It was in a good location for us and the service was great

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Lilibet

Clean and nice

2/10

Poor

31 Dec 2025

Raymond

Room was perfect

Business

8/10

Excellent

29 Dec 2025

Jared

This hotel was very conveniently located for our Christmas visit with family in the area. Even though it is an older property, it seems to have been renovated within the last few years. Our room was clean, well maintained, and comfortable. The staff were all very friendly and helpful. Morgan at the front desk was extremely kind and very helpful. The best feature of this hotel is the view of the front range on the Mountain View side of the building. Lastly, the hotel is very pet friendly and our dog had a wonderful stay.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Steeveson

Cleaning room quiet place I love it is the best I will never forget

8/10

Excellent

14 Dec 2025

Gaynel

Room was clean and good staff was good
It met my expectations

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Chasity

Everything was great. The room was really hot and the fan only blew hot air, when asked if it could be fixed they said they would go up and work on it, but it was still hot after they worked on it (if they even worked on it)

10/10

Exceptional

10 Dec 2025

Shirley

All was good!

Business

10/10

Exceptional

08 Dec 2025

Ryan

Clean hotel, good rates and friendly staff. Have stayed here my last 3 trips to Denver and will continue to!

Business_and_leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Tamara

Staff was courteous.

Partner

10/10

Exceptional

03 Dec 2025

Zak

Room was ice cold the entire night.

Partner

10/10

Exceptional

02 Dec 2025

Michael

Clean room.

6/10

Pleasant

02 Dec 2025

Kristina

The hotel pool was closed and under construction without warning. The restaurant was only okay as far as food goes and not open for lunch. This was the first hotel we’ve been to that doesn’t just offer complimentary coffee at any given time downstairs by the lobby or eating area. If we wanted anything between the hours of 11-4 we were not able to use the restaurant or even get a hot chocolate there when I wanted one and I just had surgery so the concenience would’ve been nice but it just wasnt there.

Family

10/10

Exceptional

01 Dec 2025

Sergio Ivan

staff nice. room was beautiful and clean

Leisure Family

8/10

Excellent

30 Nov 2025

Nancy

Quiet, clean, the nightlight.

10/10

Exceptional

18 Nov 2025

Summer

Renovating hot tub and pool with no notice on their website. Wouldn’t have booked if that information was provided.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Verified traveler

Great place to stay overall

Leisure Partner

10/10

Exceptional

16 Nov 2025

Paul

The staff was incredibly friendly. The rooms are clean. It's fairly quiet, although some Highway noise does get through the external windows. The only issue I had was the thermostat on our room was stuck at a higher temperature, which made it pretty warm. Not bad enough to ask for a different room, though. Great place, will look for this one again in the future.

Friends_and_family Family

4/10

Poor

14 Nov 2025

Kali

Front desk staff were friendly and great. Our particular rooms issue is that anytime the air went off or on it made this loud noise and it was so hot no matter what I put the thermostat on. Also the pool/hot tub were out of order and that was one of the reasons I chose this hotel. Room 305

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Lynzie

Clean rooms and amazing breakfast!

4/10

Poor

10 Nov 2025

Anneliese

I had to fix the toilet myself, it wouldn't fill with water, It was gross, and no pool or hot tub which is why I booked this hotel, this is on my list of hotels not to stay at again.

10/10

Exceptional

08 Nov 2025

Kieran

Staff are always friendly and the place is in a great location. Rooms are clean and beds comfortable.

Business_and_leisure Partner

10/10

Exceptional

02 Nov 2025

Angel

Yes

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Honis

Greta place to stay breakfast was really good

Family_with_children

10/10

Exceptional

22 Oct 2025

Ryan

Free parking, clean room, friendly staff

2/10

Poor

20 Oct 2025

Myranda

the staff here is awful and charged my card multiple times and they couldn't give me an explanation.

8/10

Excellent

14 Oct 2025

Christopher W.

Undergoing a facelift so a fair bit of construction noise and no pool access. Restaurant was fine, typical markup on mini store items so stock up as this property doesn’t have much around it. Staff was great and room was clean.

Business

10/10

Exceptional

13 Oct 2025

Michael

Clean room and restaurant had good service and food.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Kayla

Room was large and check in was a breeze. The person at the front desk was very kind and even informed us that the bar was open until 10 and breakfast starts at 6. The cookies are always a nice touch. The only thing I would change would be the tv! Having a smart tv where you can connect to Netflix/streaming services would be a nice addition but it’s not a deal breaker. So far everything has been very nice and definitely worth the money spent!

Leisure Partner

8/10

Excellent

12 Oct 2025

Craig and Melanie

Everything was good, except the receptionist. Would be better if she's a little friendlier as a customer service representative should be.

Leisure

4/10

Poor

12 Oct 2025

Lara

Carpets were wet, entire floor was extremely humid, and the pool was closed and there was no notice of pool closure

Partner

10/10

Exceptional

08 Oct 2025

Angel

Best

Partner

10/10

Exceptional

08 Oct 2025

William

Food was great. Pool was closed.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Julie

nice clean room

Business Self

8/10

Excellent

03 Oct 2025

Jennifer

The hot tub was under construction when we were there.

2/10

Poor

03 Oct 2025

Joseph

I was charged for breaking and the pool and spa was closed why advertise that when it’s not available not happy about that at all didn’t not want to travel to another property to use facilities

Business Family

10/10

Exceptional

01 Oct 2025

Robert

Room was always clean and ready to go when I returned after the days activities. Staff was always helpful and ready with answers to my questions. Good stay.

10/10

Exceptional

28 Sep 2025

Riley

The room was lovely! Clean & quiet.

8/10

Excellent

25 Sep 2025

Donna

Did not use hot tub

Partner

8/10

Excellent

24 Sep 2025

Anne

Front desk staff helpful. Dining was good.
Nice to have a full service kitchen and bar.

Friends_and_family Family

6/10

Pleasant

23 Sep 2025

Debra

Bummer

First night air conditioner was not working that well so I thought I would give it a day or so because we were staying 3 days. I then called the next day. They offered to move us. We declined due to not having to pack up all of our suitcases to move just next door.
They did try to get the air conditioner working better, but it still did not. It was not muggy in the room. The real bummer was hot tub and pool was closed. And that is one thing that I always book and try to do on our vacations, this was our third place to stay, and this was the only one that did not have everything working and we paid the most for this hotel, which I was a little discouraged. This was our week's vacation and this was our third place to stay so overall. It did not meet our expectations. They did offer a complimentary breakfast for 1 Day Out of the 3 days. We were stan due to the pool and hot tub being closed.I felt that they could have done a little bit more than that for the price of this hotel.

Friends_and_family Family

2/10

Poor

22 Sep 2025

Jill

Terrible experience. We checked in and immediately noticed an issue with bathroom. Toilet would not flush at all. My husband could manually get it to fill tank and flush by taking off back lid and maneuvering float/filler. We had a busy weekend in and out of room. Notified front desk. Never received a call after that. No maintenance. We stayed 4 days. Toilet would flush 1 out of 10 times. Ridiculous to not get service to fix this. They sent engineer the second to last day, apparently ‘fixed’ it, but it didn’t. We ended up having to manually get toilet working nearly every time we used restroom.
Additionally, we called front desk on the first evening to get the bedding for sofa bed (which I have no clue why it wouldn’t be there already?) and they said they would bring it right up. Never came, so two hours later called again to ask if I needed to come get it myself as my kid was ready to go to sleep an hour and a half prior?!? They finally brought it up.
Another day we asked for an extra towel. Nothing. The next day we had to go to the front desk to go get it because they never brought it. Very disappointed and I hope (and told front desk) not to assign another family in that room until they fix the toilet issue. Also, terrible mold issue that I’ve never seen in the tank of a toilet- completely black and disgusting!

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

Gabrial

Everything was great and I plan to stay there again in the future!!!

Leisure Partner

4/10

Poor

22 Sep 2025

Eileen

It was dirty, the food lasted at night was terrible, the toilet was broken, the window to the outside doors not seal. We're not going back

Leisure Partner

10/10

Exceptional

22 Sep 2025

Susan

Fantastic Stay

Stay was fantastic. Friendly, helpful staff. Room is very clean and beds are vey comfortable. No complaints at all.

This was my 2nd stay here and will definitely staying here on my next visit to Colorado.

Friends_and_family Friends

8/10

Excellent

22 Sep 2025

Masako

The Heating/cooling system needs to be updated. it's very loud and difficult to sleep when it is on

8/10

Excellent

20 Sep 2025

Jonathan

Very nice including customer service but some areas need a face-lift

10/10

Exceptional

16 Sep 2025

Ernestine

The welcome was excellent and the hotel was nice and clean..The only disappointment was,the pool and hot tub was under construction..

Leisure Partner

8/10

Excellent

16 Sep 2025

Kevin

I love that the property is pet friendly. The staff is pretty good. The room was clean. The carpet was worn out and needed to be replaced. The landscaping while maintained wasn’t in great shape.

Overall, my stay was great.

Leisure Pet

8/10

Excellent

14 Sep 2025

Jennifer

The hotel room was clean, like the sheets and bathroom but the carpet in the room needed shampooed. The night front desk lady was nice. We didnt eat at the restaurant.

Business_and_leisure Partner

4/10

Poor

14 Sep 2025

Moises

Make sure you call! So it doesn’t happen to you 2

I booked a deluxe king room but was given two queen beds instead. Unfortunately, this was not what I reserved, and the experience did not meet my expectations. Since the reservation was made through a third-party site (Hotels.com), I was told the hotel didn’t have any king rooms available at check-in, even though my booking confirmed it.

If you’re booking through a third party, I strongly recommend calling the hotel directly to confirm your room type in advance. Otherwise, you may end up with a different room than expected, which can be disappointing—especially for couples.

Partner

10/10

Exceptional

10 Sep 2025

Nqoba

.

8/10

Excellent

08 Sep 2025

Felicia

I liked this hotel except for 2 things. Their cooling system is a swamp cooler so my room never got cold, only cool and humid. And the room didn't have a microwave. I won't be staying again because I need a true air conditioner, not a swamp cooler.

Leisure Self

4/10

Poor

03 Sep 2025

Francisco

The room we stayed wasn’t up to par for a Doubletree Hilton or any hotel. The AC did not work and at 3am we could not sleep or beer it any longer. We had to switch rooms in the middle of the night 3 floors down to a smaller room that had a working AC, but the mini fridge did not work. No refund or reparation were offered.

Business_and_leisure Partner

10/10

Exceptional

03 Sep 2025

Vanessa

Great experience!

Leisure

10/10

Exceptional

02 Sep 2025

liberato

Like the pool

Business_and_leisure Family

2/10

Poor

01 Sep 2025

Aimee

We never ended up staying here because the room was disgusting! It was stained and smelled and there were several broken items. After a lengthy process, we were refunded. After several days we have been charged again by Hilton! Trying to get a manager on the line is impossible. Will never stay at one of these hotels again!

Leisure Partner

8/10

Excellent

01 Sep 2025

Lori

The property itself is nice and the rooms are very spacious. I would say overall the staff is very pleasant. The only complaint I had that I addressed while I was there for the manager to know was that I left around 11 AM one day and returned around 9:30 PM and my door was left open from the maids. I’m just thankful that nothing was taken as I had Some valuables there that did not fit in the safe. I’ve stayed there twice now and I’ll probably stay again.

Leisure Self

8/10

Excellent

26 Aug 2025

Caroline

Overall fine, but needs updating

Our stay was comfortable and the room was much larger than expected. Comfortable bed and pillows. A bit bare bones on decor and ambiance of the room, plus the bathroom was kind of outdated. Tub looked worn, as did countertop and the tiles on the base. Wish the lighting had been better and a full length mirror had been hung in the main area, not just in the bathroom!

10/10

Exceptional

25 Aug 2025

Robert

Like the location in relation to Denver Metro & Boulder Pearl Street Mall areas.

The Bath Tube In RM 431 need replacement or Refinish? Don't believe me ?? Take a look see.

Leisure Family

2/10

Poor

25 Aug 2025

Jennifer

I checked in at 5pm for my king suite room I paid for when I was told they did not have that room I was put in a regular king room with a view of the parking lot and I was supposed to have a view of the beautiful mountains when I got to my room and realized that I didn’t get anything I had paid for I called the front seat and was told again they didn’t have the room I paid for so the clerk offered to comp a dinner I agreed and ordered dinner! When I woke up the front seat called to say I had a balance from the night before dinner I explained what happened and was told that was not what the clerk told them! I ended up paying the amount due because it’s not worth arguing about! I feel like because I went through a third party I was given a basic room with a basic explanation that they didn’t have any other rooms available but on top of that I was lied to about making it right and ending up paying more money to eat at their restaurant! The room itself isn’t terrible the toilet was running all night, like I ran to get far away from this place! Very unhappy and beware of the risk of third party reservations!

Leisure Self

10/10

Exceptional

24 Aug 2025

asa lee bailey

Everyone was so nice and helpful. I recommend the prime rib on Friday Nite

Leisure Family

10/10

Exceptional

23 Aug 2025

Justin

Thanks

10/10

Exceptional

23 Aug 2025

Ruth

Convenient location.

Leisure

10/10

Exceptional

22 Aug 2025

JENNA

awesome place

Leisure Family_with_children

8/10

Excellent

21 Aug 2025

Carylee

Clean

10/10

Exceptional

21 Aug 2025

Linda

Would definitely come back.

2/10

Poor

20 Aug 2025

Shaun

So, the first room we check in smelled like smoke and the refrigerator was broken. Changed rooms and the AC ran all the time and the room was still hot. The toilet wouldnt stay up There wasnt a phone in the room. Last, service in the restaurant was poor. Worsted place i ever stayed.

Business Pet

6/10

Pleasant

19 Aug 2025

Jason

Everything about this hotel is five stars…except one crucial detail…the A/C in the rooms are garbage. Our initial room was miserable, after two hours with the stat on 60, I was still sweating. Moved to a second room, which was much better, but still not comfortable. The rooms have individual units that I’m guessing to be some type of water-cooled system. If you like to sleep with a room temp 65-70, don’t stay here. Especially in August.

Leisure Family

10/10

Exceptional

18 Aug 2025

Tamera

Extremely comfortable beds, self parking, on site restaurant, indoor pool

Leisure Partner