Name: La Quinta Inn by Wyndham Denver Westminster
Address: 8701 Turnpike Drive, Westminster, 80030, US

2/10

Poor

01 Aug 2026

Veronica

The place needs to be updated. The breakfast was COLD had to heat up the sausage and the juices were watered down, all of them. The room was not clean. It was dusty. The television didn’t work. The only good thing were the pillows. They were comfortable. We will never stay there again. To have the Wyndham name it has certain expectations and they WERE NOT MET AT ALL. Very disappointed.

2/10

Poor

01 Aug 2026

Stephanie

bathroom had black mold in the bathroom in grout. only one tiny trash can in the whole room, there was no ice bucket to even get ice. After I left I got notifications that they tried to charge my card four different times. I previously loved the la quintas out of state, and coming here to travel and was hoping to trust them further, IT WAS DISAPPONTING.

10/10

Exceptional

31 Jul 2026

Sergio Andrés

Todo bien

2/10

Poor

31 Jul 2026

Hai B

Nothing was like in your website. Bathroom and bedroom were all rundown. Ran out of several breakfast items Unhelpful staff. I will not come back again.

4/10

Poor

30 Jul 2026

Erick

The property is in a state of disrepair, although if you call the front desk, an automated message says it’s recently renovated. The pictures are not representative of the actual state. Tub drained very slow so you stand in a pool of water for a shower. We were on the third floor but the elevator was out of order. Trash, litter and liquor bottles in the hallway and stairway. Inebriated people arguing in the hallway at 1am. Washing machine was missing the front cover exposing the internals so not safe for kids to be around in the laundry room with you. Not sure if there was a plumbing issue in another room but tracks of filth ran down the hallway near the stairs on the first floor. The family did not feel safe. La Quinta can do way better.

6/10

Pleasant

30 Jul 2026

Ricardo

Dude at the desk is just all out rude

2/10

Poor

29 Jul 2026

Jodi

Dirty rooms. No light bulbs, terrible smell. Front desk gave no refund for not staying. Checked out 10 minutes after checking in.

2/10

Poor

29 Jul 2026

Gerardo

Avoid This Hotel – Our Worst Hotel Experience

I would not recommend this hotel, especially for families with children.

The pictures online made it look like a nice hotel, but in my opinion, they did not reflect the actual condition of the property. It felt more like a budget motel than the hotel that was advertised.

Our room was in very poor condition. The TV was broken, the room and carpet were dirty, and even though we reserved a non-smoking room, it smelled like smoke. We also found what appeared to be bed bugs, which made us feel very uncomfortable.

The customer service was even worse. The woman who checked us in ended up yelling and screaming at us and tried to get into our room 240 at around 3:30 a.m. on Sunday, July 26, which was extremely upsetting. The front desk employee the following morning was also rude and unhelpful.

When we asked to cancel the remaining two nights of our reservation because of these issues, the hotel refused. We ended up checking out the next morning and losing the money for the remaining nights because we did not feel safe or comfortable staying there. I would rather pay more for a clean, reputable hotel than stay here again.

I was also uncomfortable with the breakfast because it appeared that some leftover food was being reused, so I chose not to eat it.

If you experience problems during your stay, I recommend contacting Wyndham Corporate directly to file a complaint.

Based on my experience, I cannot recommend this property.

4/10

Poor

29 Jul 2026

Konar

Not the best hotel experience. The pool is disgusting and not able to be swam in. Customer service wasn't great, the guy at the front desk was rude and not very helpful. The woman working there was very sweet. My room did not get cleaned once, and only two pillows per bed. The towel hanger was broken and the mattresses were stained. I would stay away from this hotel, not a great experience. On the bright side, no bed bugs and the tv, fridge, and microwave worked fined.

6/10

Pleasant

28 Jul 2026

Jerome

The office person didnt care we didn't have hot water and tv. We rent room for tv and hot shower while traveling. The maintenance man rocked he at least cared!!!

2/10

Poor

27 Jul 2026

Juan

We stayed here for 5 days and they were the worst! I asked for housekeeping and nope got to the room tired at 11pm just to see a messy room! We got a room with 2 queen beds and nope got a tiny beds! The elevator smelled like rat pee! I don’t recommend it here don’t waste your money!

2/10

Poor

27 Jul 2026

Maria

El baño estaba sucio la alberca estaba muy sucia pregunté si se podia usar me dijeron que si que esta lista el agua era verde en su pagina se miraba dos Albercas una afuera y otra adentro el cual no hay ninguna adentro y lo que muestran no es verdad estuve 3 Dias pedi que limpiar an el cuarto nunca lo hicieron muy sucio y mal caracter del personal

2/10

Poor

26 Jul 2026

Alonso

Be safe these people are scammers.
1.online it doesnt mention anything about a refundable deposit but once u pay for ur rooms they tell you u need to make a deposit.
2 they specifically say damage to the room. But apparently they wont return it if theres a small stain on the sheet. Keep in mind a stain is not damage when it can be washed.
3. They will make up any excuse to not return deposit. Literally any.
4. They will make up any excuse to not get ahold of manager or higher up. Claiming they can not get ahold of them when they didnt even try to.

2/10

Poor

26 Jul 2026

Jackie

Worst hotel experience in my life time for someone who travels often.

2/10

Poor

26 Jul 2026

Janielle

👎👎👎👎

4/10

Poor

22 Jul 2026

Ann

What can I say, it was cheap and accepted dogs. Place is really run down and not well maintained.

2/10

Poor

21 Jul 2026

MicheleElys

YOU WILL RECEIVE MY REVIEW ON YELP, AS I AM A YELP SUPER ELITE

Self

2/10

Poor

20 Jul 2026

Peter

This property is a dump. The outside is dirty. Stay a way from this property. My room was dirty and smelled. The cover for the thermostat was off, plate for the electrical outlet was off. The maintenance man came and fixed the issues. The continental breakfast was terrible.

Self

2/10

Poor

19 Jul 2026

Edward

We stayed for two days a day and a half we were without a TV because they didn’t come and fix it. It was dirty inside and out very disappointed. I stayed at luck with Us before this one was just terrible. I wish someway I could get my money back.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Medea

I had 2 recent stays; the 1st was fine, but the 2nd was ick. The bathroom was kinda gross, and the water flow was minimal. The refrigerator did not work and was melting all over the floor. One of the beds was pushed off the frame. And there was a gross stain on the floor. They offered to switch us to a different room, but we were too tired. Although it says no smoking within 250 yards, people wandered the property, smoking, and in the pet area, many people do not pick up after thier pets. I think part of the hotel is being renovated - which is badly needed.

Pet

2/10

Poor

17 Jul 2026

Gregory

The room was large, which is great, but it wasn't as clean as expected at acLa Quinta. The outside of the property was dirty and not maintained. The elevator floor was broken and the elevator was very dirty. The stairwell was even worse.

Staff at the check-in desk were unfriendly and unhelpful. For example, there was no one maintaining the breakfast area. When we reported the toaster didn't work to the front desk person, which is in the same area, first he just said, use the left side. When I went back and asked him to show me how it works because we tried, he just said it wasn't his job.

Several other interactions with the check-in staff were no better.

I thought all La Quintas were a step above. This one is terrible!

6/10

Pleasant

16 Jul 2026

OSCAR

Checked out a day earlier than planned but I believe I was still charged for a day that we were not there. NOT GOOD!

Family

2/10

Poor

15 Jul 2026

John

Our experience with this hotel has been absolutely terrible. We were in town to say our last goodbyes to a family member.

2/10

Poor

15 Jul 2026

Mohammad

Room was very unsanitary. Floor carpet has blood stain, I went twice and asked them to change the room but they kept saying come back tomorrow..
I could not leave because I had a Bebe with me .
The male receptionist was very rude.
They do not do service for rooms unless you ask them to send someone.
This hotel seems to not have shampoo!!! I asked for it twice and male receptionist says that he was out.
Breakfast is poor.
Some days they are out of eggs, other out of bagels…etc
Parking was okay .

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Edgar

Staff is supper helpful but the building is old and not up to date, our room only had a very limited number of outlets.

We coudnt run the frigde and the tv at the samw time. So it was either watch entertainment or let our food spoil. Also there was what looked like a bullet hole coverd in ducktape/painted over in our room. Bathrooms where kinda of a mess, body hear on the floor.

Partner

10/10

Exceptional

12 Jul 2026

Henry

Room was great but breakfast offerings were substandard.

2/10

Poor

10 Jul 2026

Lorena

your hotel doesn’t has a room
And they charged me for the room 😡😡😡😡😡

Family

2/10

Poor

09 Jul 2026

Nettie

The hotel was terribly run down and gross. There was one person at checkin desk at 3:00 on a Friday afternoon. She was doing her best with a clearly antiquated system. With two people in front of me, it took more than 20 minutes to check in. The bathroom was so dirty, I didn't even want to use it. If I hadn't been on a long road trip needing a quick night's rest, I would have eaten the cost and gone somewhere else. A very bad representation of la quinta.

Family

2/10

Poor

07 Jul 2026

Ana

Bn

Partner

8/10

Excellent

06 Jul 2026

Angela

This is the second year we have stayed at this motel. We love having an outdoor pool and a breakfast only wish that some of their stuff was fixed instead of broken down and some of the rooms did not have working TVs or air conditioners were not working, but other than that, we had a great experience.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Katie

Hotel was not what I was expecting when arriving. Pre-checked in but had to recheck in upon arrival (waste of time). Sheets on one bed were stained. Beds where small for doubles. Only had 2 bathroom towels. When asked for 1-2 more we were given pool towels. Damage to wall that was covered up, but exposed after fireworks shook the building. Not many plug ins to use. Mini fridge froze everything. Breakfast was stale looking cereal and dry hard bagels. Room was on 3rd floor but couldn't find elevator (gave up trying to even look). Will not stay there again.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Rhiannon

Avoid at all costs! Smells like urine, mold, walls are filthy doors don’t close properly toilet was broken. Everyone that was checking in was going back to complain about something and possibly some illegal activity. And if you have a problem front desk is rude and there’s no way to contact a manager. This place is individually owned and doesn’t follow La Quintas policies.

Family_with_children

2/10

Poor

04 Jul 2026

Luis

Just don’t do it. I promise you. Anything is better.

Friends_and_family Family

2/10

Poor

03 Jul 2026

Russell

Worst hotel I’ve ever stayed at. Tried getting a refund with them refusing. Room smelled, blood on the bathroom door. Dead rats in their drains in the parking lot. Will never stay at this hotel again and if anyone asked where to stay in Denver I will tell them to steer clear of this one.

Partner

2/10

Poor

03 Jul 2026

Linda

The only good thing I have to say was that parking was the only good part of this hotel. The staff were non emotional and all looked unhappy. Never once was there a smile on anyone’s face. If you asked a question, it was answered as short as possible. The room was terrible. The extra door lock was broken and barely hanging on. The bathroom door didn’t close. There was only 1 usable outlet, and it was dangling. The sink had a huge crack in it. I kept socks on because I didn’t want to put my feet on the floor/carpet. The breakfast was so simple and disappointing. We saw the waffle makers as we walked in and were happy. As we were looking for the batter, the lady came over and unplugged the waffle irons and just said, “no waffles.” No smile, no explanation, no eye contact. That left: mini bagel and toast, cereal, processed egg patties and processed sausage patties. Oh and some juice. As we were leaving, another customer was at the desk saying how he had never been in a worse place and was listing things. So disappointing how terrible it was.

Family

2/10

Poor

02 Jul 2026

Crystal

I was extremely disappointed when I checked in and got to my room, this was a motel not a hotel. The mattresses were stained, old, and caved in the middle, the carpet smelled like urine, the room was not fully clean, you could see daylight under the door to the outside when it was closed and locked, the window unit did not work so the room never got cold, and the TV was out of service. I asked for a new room, and to get my belongings out of the original room, and the room cards stopped working. The cleaning ladies tried opening the room, and even the master key did not work until the front desk lady had to \"get a manager\" that I never saw. The whole experience was unacceptable, so I filed a claim through expedia and asked for a refund the 3 nights I didn't stay there and had to pay out of my pocket for a new hotel for the rest of my stay and I never received my refund... The whole experience was completely unprofessional, and now I am out the money I paid for a room I didn't use. Would NOT recommend this place.

Family_with_children

8/10

Excellent

01 Jul 2026

Fedelena

We stayed here for an overnight and it was conveniently located to where we needed to be. The staff was great and informative upon check-in. This is a good budget option.

2/10

Poor

01 Jul 2026

Cynthia

The staff were not helpful at all. The place wasn't clean. Breakfast was subpar at best and some of the mornings there wasn't anything but cold cereal. This was by far the worst La Quinta I have ever stayed at. I normally love my experience. I would tell everyone to avoid staying here.

Family

6/10

Pleasant

30 Jun 2026

Angelica

The hotel was close to highway and conveniently located near food and shops. First room I was given one bed was made the other was not. I asked for a new room it was okay for a night or two. Latch didn’t close all the way but I travel with my own door security lock. Lots of people living in this hotel and saw some police activity in parking lot.

Self

2/10

Poor

30 Jun 2026

Lobsang

I booked this hotel because I've generally had good experiences with La Quinta Inn, but unfortunately this stay was very disappointing. I had to look at three different rooms because each one smelled strongly of cigarette smoke. The fourth room was finally acceptable.

I had originally booked two nights, but after the first night I decided to leave and stayed at the Comfort Inn instead. The price difference was minimal, but the Comfort Inn was much cleaner and offered a much better overall experience.

The breakfast at this hotel was also very limited and disappointing. I do feel sorry for the young man at the front desk—he worked very hard and was polite and helpful, but he likely has to deal with these same complaints every day. Unfortunately, this experience has made me hesitant to book another La Quinta Inn in the future.

Partner

4/10

Poor

30 Jun 2026

William

Pluses: A/C and TV worked, soap and shampoo available. Staff was courteous and helpful.

Minuses: No wash cloths, one hand towel, water leaking from toilet base, hose for shower hand sprayer. Outside, walking surfaces need to be Hotsy'd to remove excessive gum. More attention needs to be paid to the breakfast area for cleanliness and organization, and to insure breakfast items are available.

It seems the staff has been stretched thin as most locations with this type of breakfast have one dedicated individual to prepare and lay out food items, plates, service, napkins, etc.

Self

2/10

Poor

28 Jun 2026

Jennifer

Our keys kept not working for both of our rooms. Drugs were being delt in the parking lot and through rooms. half of the lights worked in the room. The mattress was flipped upside down and had springs poking out while we slept. Breakfast was an absolute disappointment. Having one and not the other. (Jelly, no PB, syrup but no waffles, etc). Someone broke into our room and broke the swinging lock latch. Employees said they would call police and view camera footage. They lied, and never did! Employees lied about maintenance. Employees lied about renting our room out to someone else while we had the room. No one was helpful for refunds. We checked out a day early and \"ate the cost\". Never staying here, ever again. Very run down! It was so much nicer about 8+years ago. A customer infront of us in line at check out complained of the bathroom door falling right off the hinges!!! There was a huge youth group, of about 30 kids, that showed up and walked right back out, refusing to stay there and refused to give this motel their business, missing out on renting roughly 10-20 rooms (as a guestimate). My 9 year old found a pocket knife in our room, under the bed. Tell me our stay was nothing but safe and enjoyable!?!? Never again!!!!

Family_with_children

6/10

Pleasant

28 Jun 2026

Jamie

It was quieter then we thought

Friends

2/10

Poor

28 Jun 2026

Brian

This hotel was disgusting. The rooms were terrible. The sheets and bedding were stained. Staff were terrible. There were dead animals on the property. We doing fingernail all over the room. Very bad experience. This hotel is a health concern and should be shut down.

Family_with_children

2/10

Poor

28 Jun 2026

Amber

The outside of the building was extremely gross. Thought we were staying on skid row. Open bottles of alcohol laying around, sketchy people all over the place. Broken pieces of the ceiling were laying outside the rooms. Some of the doors had punch marks in them. Couldn’t find our room because the numbers were missing. Going in the room you were punched in the face by a pungent musky mold smell. Lifted the mattress and noticed bed bug stains. Heard dripping coming from the bathroom and above the shower there’s been a leak there for a while and black mold is everywhere. We didn’t stay there and I demanded my money back. No way I’ll ever stay in à la Quinta again.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Christopher

Rooms are in serious need of upgrading. I stayed in the \"suite,\" and other than the vaunted ceilings and front room space, it was one of the worst maintained rooms I'd ever been in. High chips in the painted walls. Doors that won't close all the way. Outside doors not functioning with key cards. Broken ice machine on floor.

Self

8/10

Excellent

28 Jun 2026

Wingo

Thanks again room was clean

2/10

Poor

27 Jun 2026

Perla

This was the worst experience me and my family have ever had. We had stayed at this same location years back and decided to book here again, but this time it was nothing like the last. It was absolutely awful! The second we entered the room there was an overwhelming smell of urine and a missing tv. I headed back down to the front office where there was a number of un happy guests as well. Some had not hot water others no bedding.(just from what I overheard) They moved me rooms to a room with a tv but tv was poorly functioning room had no hair dryer no clothing iron and also smelled like urine bathroom was dirty. Headed back to the front desk where I was told they couldn’t just keep switching us rooms, asked for a refund then if there wasn’t a full functioning room available and was told there was no management available. by this time it was very late and we needed somewhere to stay. Hardly slept because of smell. Went down for breakfast 45 minutes before it was supposed to be over and everything was out including coffee. You truly don’t even get the basics of what you pay for. Just awful awful awful!

Family_with_children

2/10

Poor

26 Jun 2026

Teresa

We were given a dirty room. Then we got another one that had a broken tv and broken faucet. We requested an early check out since we reserved for 4 nights and we were denied.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Corben

Homeless person smoking in the elevator when I went to use it, room smelled like weed, door lock was broken, had to pin a desk under door handle to feel “safe” for sleeping

6/10

Pleasant

25 Jun 2026

Salina

A very dirty. Room

Friends

2/10

Poor

23 Jun 2026

Ana

No me devolvieron mi depósito solo por una sábana manchada de comida

Partner

2/10

Poor

23 Jun 2026

Wade

Do not stay at this hotel!! It was a mess. I booked it because of the La Quinta name and did not look at other reviews. My bad. Cigarettes and beer cans laying all over outside on the side walks, gross stain on the walls in our room, dirty carpet. My family did not feel safe here so we left and did not even stay the night. We have tried multiple times to contact the manager and get a refund but they are never there.

Family_with_children

2/10

Poor

22 Jun 2026

Kendra

BEWARE! They photo copied our drivers License and credit card on arrival! Then was checked into a dirty room! They claimed it was cleaned but it was not! Then they said we could check out the next morning and they would refund the next to two nights! But the charges went through for the whole 3 nights! Stay at your own risk !

Partner

2/10

Poor

21 Jun 2026

Iris

\"Newly renovated\", the area, and posted pictures were the reasons we booked this hotel, but upon arrival to the property it was a completely different story. We had to change rooms immediately, and the second room still had cleanliness, maintenance, and saftey concerns. The property felt neglected rather than renovated, it was a totally scetchy atmosphere from the time we got there till we decided an hour later it was a safer choice to go somewhere else. Expedia had difficulty getting assistance from the front desk when trying to help resolve the situation, due to poor management obviously. Not an experience I would repeat. If traveling with family, children, or looking for a safe clean place to rest, I'd spend your money elsewhere.

4/10

Poor

21 Jun 2026

Colin

My room was clean put together but several lights in the room didn't work or outlets. I couldn't connect to the wifi. Also there was no remote for the TV.

4/10

Poor

20 Jun 2026

Dustin

The room definitely needs an update. The bathroom was clean but the shower wouldn’t drain properly and the toilet would run continuously. The TV remote didn’t work and when we went to the front desk to get another one, they gave us one without a power button. We’ve stayed at this location before and it was a better experience. I don’t know if we just got an old room or what.

2/10

Poor

19 Jun 2026

Corey

The photos on the website are very decieving, the property was not in good condition. Looks nothing like the pictures. Not clean at all. Terrible experience at check in. We had to use 3 forms of payment because they would charge a certain amount on one card and said it was declined for the rest which was not true. Very rude. Would not recommend at all. Terrible experience.

Family_with_children

10/10

Exceptional

18 Jun 2026

John

Clean toom

Partner

2/10

Poor

18 Jun 2026

Rachal

Towels, shower curtain, door and base of toilet were dirty. This hotel was run down and old. Beds are full, not Queen. When asked for a refund, he said we had went past 15 minutes and at 35 minutes it was now considered a dirty room. Half the lightbulbs were out in the lobby making it feel dark and dirty. Had 2 tv remotes, but tv would not stay operational, so the kids couldnt watch cartoons. Breakfast was minimal. And it was a motel, not a hotel. I would not stay here again.

Family_with_children

2/10

Poor

18 Jun 2026

Amie

If I could give 0 stars I would. My daughter was traveling from Kentucky to Wyoming. I found a room for her and her kids and upon arrival was told she had to also give a 200 dollar cash deposit. She didn’t have that on her at midnight!! She left and was able to get another room at another hotel but the staff here were rude and nasty. I was not refunded my money for this room and no response from anyone at this establishment. I have no idea what a room here even looked like as my daughter and grandchildren who are little were basically denied what I had paid for by this hotel. I have always had a great experience with this hotel brand and was glad I had found one in Colorado. Never again and again if possible I’d leave negative stars for this place period. Repeated attempts by orbitz to resolve this issue has gone unanswered and I will never use this facility anywhere I travel ever again.

Family_with_children

2/10

Poor

17 Jun 2026

Easton

Absolutely disgusting, dirty sheets, blankets. Bathroom door was off hinges. Floor was stained, pool was nasty with all different kinds of trash. Staff was rude and not helpful. Worst stay I’ve ever had.

Family_with_children

4/10

Poor

15 Jun 2026

Briauna

There were no outlets in the rooms by the bed to charge phones. Toile had dried blood running down the front of it. Bathtub was dirty. We didn’t feel comfortable enough to shower in it.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Ciara

You get what you pay for, or maybe a little less. Broken fridge, torn curtains, broken lights. 1 night stay is all you need.

Partner

8/10

Excellent

14 Jun 2026

Zach

Things are a little old and should be updated the lights switches are a little hard to use they are worn out on the twist switches. The tv didn't work in the bedroom. It's still a nice place and i will stay there again for sure. Would like to see it updated and cleaner. Hotel is just on

4/10

Poor

14 Jun 2026

Francis

no soap or shampoo in the room. Hair dryer did not work. The place looked run down.

Partner

6/10

Pleasant

13 Jun 2026

thomas

Check in took a while. Two of us. Maybe the clerk didn't know how to do Expedia? The fridge was not working but was replaced by a man who spoke No english. It was a bit noisy being right next to the turnpike. We went to get more than just bath towels from the main desk after check in. Room was quite clean but the grounds were trashy. Breakfast ran out of eggs at 8:30 and waffle spout fell off. Overall just not first class.

Partner

6/10

Pleasant

12 Jun 2026

Elaine

Tv didn’t work, people smoking outside their room, close to ours,

Partner

4/10

Poor

09 Jun 2026

Janice

I booked this based on the pictures on Hotels.com - Please update because if you had updated pictures I probably would never have booked it. The property is old and outdated. It looks like they are currently working on it but.... The room I had the door did not shut correctly - you have to slam it to shut it, It smelled like smoke, the Sun light in the bathroom was literally burnt with no covering (I assume that's what it was as they was a timer switch on the wall that did not work anything), The bathtub was either stained or just worn out and the shower needs a new diverter as most of the water came out the tub faucet. They was sheetrock broken from something hitting the wall and to top it off the key cards kept resetting everyday at noon and you had to go back to the front desk and have them remade (staff said I had the cards to close to my phone it deactivated it - everyday - never had them near my phone). For the price they are charging (over $100 per night) this was no where near worth it. There are signs that say after hours must use key card to enter and they are totally unlocked with no where to use your key card. Hotels.com needs to do better to update the hotels listed. I say all this just to warn other people that are looking at the pictures online - Buyer beware they are not even close to reality.

Self

10/10

Exceptional

09 Jun 2026

LMG

Friendly and helpful.

Self

2/10

Poor

07 Jun 2026

Britney

The rooms were not clean, air-condition didnt work. There was also a lot of traffic of other people in and out of rooms that were not suppose to be there. Did not feel safe staying here!

Self

4/10

Poor

07 Jun 2026

kelven

Suite was not cleaned properly along with having a funky smell and our room key not working on the door locks from the outside

Partner

6/10

Pleasant

07 Jun 2026

Lyla

Room was big but not well maintained. Breakfast was terrible. Staff not helpful. Area around grounds had homeless people sleeping around and was dirty.

Self

2/10

Poor

05 Jun 2026

Stephanie

We couldn't get into our room, the door was broken, wouldn't shut, smelled like urine and the staff was not friendly. Horrible experience. We left. I did not stay there. I went to another hotel.

2/10

Poor

05 Jun 2026

Ryan

Dint stay here

2/10

Poor

04 Jun 2026

Peggy Jo

Do not go to this hotel. They are rude and greedy. The place was run down and filthy!

Pet

2/10

Poor

01 Jun 2026

Martha

This place is FALSE ADVERTISING!!! It’s not newly renovated. The staff is rude. They don’t have a breakfast buffet. My shower had mold on the shower tiles and the ceiling. The drain was rusted and looked like they tried to paint it and it was clipping… I had booked 3 nights and stayed 1 because is was so bad… can’t ever get a hold of the manager shes never there every time you call you get a different time or when she will be there. I just want my refund for the 2 nights I didn’t stay!!! They are refusing to give me my refund like it’s my fault their facility isn’t up to code… I booked 2 queens and got 2 twin/full size bed. Chicken wing on the window that someone had ate..

Family

2/10

Poor

01 Jun 2026

Joseph

The towels and sheets were clean and beyond that the place was horrible. The tiolet was not sucure to the ground to it had a leaky sewer smell. Outlets did nto work. The TV did not work. Thephone did not work. My feet got dirty walking barefoot on the carpet. When I asked for something as simple as an ice bucket that was not in my room I was told it would be deleivered and then when it was not I followed up and was told they did not have any and was given a plastic bag.

Partner

2/10

Poor

01 Jun 2026

Tracy

The room we were originally booked in smelled horrible like someone had been in there smoking non stop. The window was boarded up. I went to the front desk and told them that my room had horrible smell and the window was boarded up she said she would move me rooms that they don’t use those rooms and they don’t have a way to know which rooms are the ones boarded up. The second room we got smelled horrible as well. The bathroom was disgusting there was poop on the floor. There was stains on the furniture. Not to mention we woke up to a cop outside the rooms. The key card to the room quit working the laundry lady had to let us into the room to get the other key. When we went to entertain the idea of breakfast there was toast and cereal. No other options. When I got back to my room I packed our things and checked out at 925. The lady at the front desk said she couldn’t print me a receipt since I booked through a third party when I told her I needed the receipt she said I could wait for her manager who would be there at 1pm and she was extremely rude. There was 2 other people in the front office complaining about their rooms as well. Ones faucet was broke and never fixed the other guy was asking if they knew about the damages to his room so he wouldn’t be charged. The pictures provided on the website are not correct. This place is not showing their real Rooms and barely maintaining the premises.

Family_with_children

2/10

Poor

01 Jun 2026

Angel

The property was deplorable, filthy with stains on carpet, walls and lamp shades. Elevator had gang writings. Windows were boarded with plywood along with torn screens. Poor elevator access requiring a walk up 3 flights of stairs. Property was unsafe with room door with faulty lock. I felt so unsafe I left within one of being on property. Additionally, walking up stairwell a strong urine odor was noted. Hotel.com attempted to reach property manager for refund with no correspondence. By far and away the worst property I have ever stayed. PROPERY IS AWEFUL AND MANAGEMENT IS EVEN WORSE. DO NOT WASTE YOUR MONEY

Self

2/10

Poor

31 May 2026

Jonathan

Une grande fissure au plafond et de l'eau coulait sur le tapis. Très grande surface du tapis imbibé d`eau. Donc odeur très nauséabonde. Ma conjointe s'est réveillé avec une congestion nasale dans la nuit. Chambre très non salubre. Nous avons demander remboursement pour la 2e nuit et non accepté ?

Partner

6/10

Pleasant

31 May 2026

Richard

It was okay, pool wasn't filled.

2/10

Poor

31 May 2026

Emilse

Terrible place! It’s falling apart. The sheets in the bed and pillowcases had suspicious stains. Room
Smelled like cigarettes! The toilet seat had mold and stains. The walls have holes. It seems like somebody punched the wall and they didn’t fix it. Recepción people were not friendly. They look pissed doing their job. Would never go to that place! Didn’t eat breakfast because I didn’t trust this place.

Friends_and_family Friends

2/10

Poor

31 May 2026

Tyler

I should have paid closer attention to the reviews before booking. Based on the photos, I thought this would be an acceptable place to stay for two nights while in the area. Unfortunately, the room had a strong cigarette smoke odor, and there was a significant amount of mold above the shower. The property did not match my expectations, and cleanliness was a major concern during my stay.

Friends_and_family Family

2/10

Poor

31 May 2026

Gonzalo

Definitivamente prefieroanejar unas cuantas millas más que quedarme en este hotel otra vez

Partner

2/10

Poor

31 May 2026

Jessica

Awful!! Urine on the toilet. Window was boarded up with plywood and so loud. When I approached the manager for a new room she said her cleaning person could come in 15 min (from home) and while there were other rooms, they were all worse! I then asked to check out, 15 min after arrival and wanted a refund. She said no, because I booked with Expedia she had no control over the manner. She got so upset. Demanded I leave. I said first I need some documentation showing I was here for 15 min. I asked to speak to the manager. She said the manager was not there. I asked for manager contact info then she said she was the manager?!? Amazingly awful experience. Upset with La Quinta and hoping for a full refund from Expedia. Do NOT stay here.

Family_with_children

2/10

Poor

30 May 2026

Luis

Everything was dirty and old . Broken windows . Red paint on carpet . Smelled like cigarettes. Save your money . Don't stay here.

Family_with_children

2/10

Poor

30 May 2026

Brandon

The place felt like a meth house. Nothing was clean. Toilet seat and bath tub had stains all over. People smoking outside my room. I couldn’t believe this was. Place was nasty!

Self

6/10

Pleasant

30 May 2026

Zachery

I’d stay again

Friends

4/10

Poor

29 May 2026

Dereck

Manger was rude. Stayed there for 2 weeks never cleaned my room once had to keep asking for clean towels

Self

2/10

Poor

28 May 2026

william k

No house keeping service unless requested. Enough towels for 1 day - additional days towels had to be requested at the office. Stayed at this hotel 5- 7 years ago much better then. New owners or managers definitely not as good as prior owner/manager. Overall maintenance and upkeep severally lacking. Go elsewhere!

Family

4/10

Poor

27 May 2026

Kelly

My partner and I were traveling across states to move, we stayed at La Quinta because of the pet friendliness.

We realized we were going to be in later than midnight so we called ahead at 4pm. They took forever to make that change for us, but not only that, they said they might not be able to. We already paid for the room and put a card on file and paid the pet fee…

We ended up getting in at 1am thanks to snow in Wyoming, we were already grumpy and tired, get our key and go to our room, get up to the second floor with all of our things only for the room to not be made. It’s like a house cleaning staff just forgot to finish the job, no sheets on the bed, bare pillows were on the floor. Ect.

Had to go back down to the lobby, they were confused on what I was saying first and was like it says it was cleaned… I have photos it’s not. We got moved to a new room. But at that point we were done and so exhausted from driving a full 9 hour day plus working that morning.

The fact that it felt so difficult to be accommodated for things that were the bare minimum was annoying.

We had another bad experience at a different La Quinta on the same trip. I don’t think La Quintas are our hotel.

Partner

2/10

Poor

24 May 2026

Shelley

Front deal staff was extremely rude and disrespectful to myself and other guests

Friends_and_family Family

2/10

Poor

18 May 2026

Dustin

It was a terrible decision to book a room here. The lady at the front desk is very confrontational she had a problem with all three people in line before myself and frankly was rude. The room was not very clean at all especially the bathroom. If I didn’t have to shower there i wouldn’t have. I’d stay across the street at the Hilton.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Margaret

Very clean room very great staff
Property is run down needs updated
Elevators need locked with key
Need updated charging stations in rooms

Friends_and_family Family

2/10

Poor

17 May 2026

Chelsea

Mold covering the bathroom ceiling. The tv didn’t work. No light bulbs. Staff was friendly and helpful tried to get a new room key wouldn’t work decided to just check right back out!

Friends_and_family Family

2/10

Poor

17 May 2026

Jennifer

Drove through the parking lot and it was so sketchy that I just took the loss and we went to a different hotel. I can only assume the inside wouldn't be any better based on the outside conditions.

Friends_and_family Family

2/10

Poor

17 May 2026

Amber

Bed bugs!!!! Staff was also horrible and wouldn’t refund my money

Friends_and_family Family

2/10

Poor

17 May 2026

Lupe

The pictures on the side are not exactly what the hotel looks like the food was not good we end up going to eat other places because there breakfast was not good. The place smelled like it was clean but definitely it was not. The room had no smoking signs but everyone didn't rest that our room was dirty and the carpet was coming apart. The bathroom smells like weed and smoke all the time the pictures online was nit the same from the real room. To ask multiple times to get a different room but they couldn't get us a different room.
I was about the smells on the room they said they will send some to clean it but they never did. The people next door were smoking weed because the smell was so bad. I ask the front desk person if they can change room theu said they were gonna talk to them. But they never did.

Friends_and_family Family

4/10

Poor

15 May 2026

Stephanie

I don’t have any complaints about the staff I stayed for half a night after a long trip the blanket was so dirty I couldn’t cover the microwave was missing the glass top so I end up trowing my food away because I couldn’t warm it up

Self