Name: Ottumwa
Address: 107 E 2nd St, Ottumwa, 52501, US

8/10

Excellent

18 May 2026

Brita

This hotel is closing at the end of the month. We’ve stayed here a few times now and it’s always been a solid spot. The only negative is the beds aren’t very comfortable. BUT the breakfast is made to order which is included in the price and the people have always been amazing! We wish everyone luck in their next chapter!!

Partner

10/10

Exceptional

17 May 2026

Steven

Breakfast was exceptional. Bartenders fantastic. Room large and clean

8/10

Excellent

12 May 2026

Stephanie

Was a nice quite place to stay. Staff were friendly and the food was great!

Partner

10/10

Exceptional

09 May 2026

Helen

Breakfast outstanding. Only down fall they are closing their doors after being in Ottomawa, iowa for 60 years. Closing date set for May 30 2026.

Family_with_children

10/10

Exceptional

28 Apr 2026

Meghan

I am from the SE Iowa area and when I come home for a visit I always stay at the Hotel Ottumwa! I've been going there for breakfast since I was a little girl. Best stay around and such a beautiful building. Staff is great and the food is amazing!

Friends

10/10

Exceptional

08 Apr 2026

Josh

Parking was pretty easy, but not immediately evident.
Rooms are dated but very clean and comfortable.
Good food on site.
Good value.
I'd stay again.

Self

2/10

Poor

04 Mar 2026

Michelle

The property definitely needs updating

10/10

Exceptional

17 Feb 2026

shawn

Good

2/10

Poor

24 Dec 2025

Katie

Blood on the wall and heat didnt work in first room. Requested new room, 2nd room had connecting doors with antique unsecure locks. Possible homeless people who muttered nonsense in the lobby. There are stairs at every entrance. Impossible to get luggage cart through the doors and hallways. It looked super cute and boutique online, just run down and dirty in person.

Business

8/10

Excellent

22 Dec 2025

mike

Its old

Family

6/10

Pleasant

19 Dec 2025

Johnnette

Room was clean staffvwas ok

Leisure Family

10/10

Exceptional

12 Dec 2025

Julie

Super friendly staff, free breakfast was a full breakfast, friendly bar with great atmosphere.

Business

10/10

Exceptional

12 Nov 2025

Steven

Staff was friendly. The room was clean. Close enough to walk to get food or just to look around.

10/10

Exceptional

09 Nov 2025

Lily

I love the older style of the building. The tile work in the lobby is wonderful. A very unique stay and I'll definitely keep it in mind on future trips! Pro tip: the biscuits and gravy on the breakfast menu is top shelf!

Leisure Partner

8/10

Excellent

09 Nov 2025

Matthew

While it is an older hotel, and it is expected that many features will be dated, I found it to be a charming experience. I have paid a lot more, for a lot less. The staff were very friendly.

Business Self

8/10

Excellent

02 Nov 2025

jeremy

Clean, I’ve reviewed this hotel before and it’s always my go to hotel in ottumwa it’s good value for money.

Self

8/10

Excellent

02 Nov 2025

jeremy

Clean room, nice staff, late night bar and friendly locals. The hotel is dated but this is reflected in the price, it’s always my go to place. The beds are comfy and clean only downside is the air conditioning units can be a little noisy.

Friends_and_family Family

2/10

Poor

30 Oct 2025

Howard

It was really dirty someone peed in the elevator and you could tell that the bed had been slept in

Leisure Partner

8/10

Excellent

25 Oct 2025

Marlene

My stay was only for 1 night and it was good. Did not need service from the staff other than checking in. That took longer than I thought it would.

Partner

10/10

Exceptional

21 Oct 2025

Kelly

Tom Tom's pub had a great old time atmosphere and great food options.

Partner

10/10

Exceptional

17 Oct 2025

jennifer

Amazing staff. Food right on property. Room very clean. You will not regret staying here!!

Business Partner

8/10

Excellent

17 Oct 2025

Pamela

Great old historic hotel!

Leisure Family

6/10

Pleasant

12 Oct 2025

peter

Bed Rocked Like a Boat

Mattress was terrible. Really lumpy with no support. Should be replaced. No maid service on weekends, apparently.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Steven

Complimentary breakfast was delicious. Hotel has an affordable price. Hotel with a lot of history and charm!

Leisure Self

10/10

Exceptional

08 Oct 2025

Casimir

An historic property conveniently located in downtown Ottumwa. The food offered in the hotel’s cafe is excellent.

Leisure Self

10/10

Exceptional

01 Oct 2025

Anthony

Fun historic hotel. Great bar. Morning breakfast made to order. Easy walk over the river to the river center for concerts/events. Will go back.

10/10

Exceptional

30 Sep 2025

Mary

Wonderful breakfast

We enjoyed coming back to our home town and reminiscing. Hotel Ottumwa was the perfect location for us. The made to order breakfast was fantastic and all of the staff were so friendly and helpful.

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Denise

Breakfast was very good. Hotel was clean & quiet. Definitely dated but worth the stay. It was walkable distance to the venue we were attending.
Shower had wonderful pressure & plenty of hot water. One of the delights of the room.
Tom Tom's the bar at the hotel came in clitch with all night pizzas & nicely priced drinks.
We would definitely stay again if we were in the area.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Alan

Check in and out Easy Every staff person we encountered was friendly Room spacious Bed comfy Lots of parking options in well lit areas Free breakfast was amazing chose from a list of free made to order items very tasty Shops and restaurants within walking distance

Leisure Partner

10/10

Exceptional

25 Sep 2025

Jeanne

Very large rooms. Unique hotel stay, a step back in time with all amenities of 21st century. Enjoyed having a “cooked for you” rather than buffet breakfast. No need to drive for dinner or drinks, Tom Tom Tap had it all. Nice area for an evening walk.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Graham

Super great and awesome

10/10

Exceptional

21 Sep 2025

Janice

I like to stay in historic hotels. The charm and decor is always interesting to me. Hotel Ottumwa didn't disappoint. Comfortable, clean, modern features in an antique setting.

Leisure Partner

8/10

Excellent

15 Sep 2025

Carolyn

Historic Hotel

It’s a historic hotel that is very clean with modernish furnishings. The beds are updated and comfy. The other furniture is not new, but is clean and looks nice. Room heater/air updated and very quiet. Room size very spacious. Breakfast is small menu, but they cook to order and was very tasty. Fun experience and I would stay again.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Jerry

Possible last stay at a great historic hotel.

This was my 2nd time staying here, the previous time for a conference in 2018. Needless to say, the Hotel is up for sale, and the purchase is expected to close within this next year. Therefore, rooms are a bit worn out, and items are not really being replaced. The staff is fantastic, and were very easy to work with. The Hotel architecture is wonderful and historic. You can see reminders of what it once was, back in it's glory days. But, the end is near, and the future for this great building appears to be apartments, versus hotel rooms.

Self

6/10

Pleasant

06 Sep 2025

DiAnna

updates needed

The hotel needs major updates.

Partner

8/10

Excellent

04 Sep 2025

Peter

It is nice to see an historic hotel still in operation.

Leisure Self

10/10

Exceptional

02 Sep 2025

Manette

The breakfast that was included was great!

Leisure Family

8/10

Excellent

31 Aug 2025

Malena

.

Leisure Partner

8/10

Excellent

30 Aug 2025

Miles

Great breakfast included. The hotel in general is time-worn but clean and comfortable.

Leisure Partner

6/10

Pleasant

18 Aug 2025

Russel

My only complaint was I stayed 4 days and never had maid service in my room No clean towels, coffee supplies, trash emptied or bed straightened.
The breakfast staff was very good.

10/10

Exceptional

10 Aug 2025

john

Stepping back in time

Excellent stay. Great location, reasonable price, great breakfast, friendly staff. It was like stepping back in time 70 years. I highly recommend this hotel.

Self

10/10

Exceptional

10 Aug 2025

Robert

Breakfast every morning was wonderful and staff were so very nice and friendly. Would definitely stay there again

Leisure Self

10/10

Exceptional

28 Jul 2025

Bruce

Kay does it all.

Wonderful stay, no problems, Kay does it all. Love supporting her historic hotel.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Christopher

Cool hotel

Nice historic hotel in an interesting old town center

Self

8/10

Excellent

23 Jul 2025

Christopher

It was a port in a store, but what a port! The staff was wonderful and welcoming. The hotel is an older one, but it was quiet and comfortable. I was disheartened to learn that the hotel is being sold for conversion into housing. So sad that the great old hotels are being replaced by the chain franchises. My husband and I were on the road for eight days, and this hotel(and one other) was the best stay we had. Perhaps the modern hotels could learn somthing from this lovely gem!

Leisure Partner

10/10

Exceptional

22 Jul 2025

Jeff

Quaint and cool

Cool place. Breakfast made fresh to order, unlike the “buffet hotel chains”.

Partner

6/10

Pleasant

22 Jul 2025

Sarah

I would like to start out that the front desk staff and kitchen manager were very friendly and professional. From there, the stay was not so great.

My first room had some sort of roaches in it. I first saw one when the first night, but I can overlook one bug considering I had just come in off the road on a hot summer night. I saw another one later in my stay. I requested housekeeping to be safe, but housekeeping never came.

I had a huge work schedule, so I was not able to move hotels, and the room was otherwise clean, so I stayed but decided not to eat at the hotel, despite free breakfast as part of the amenities.

The third roach and I asked the housekeeper I saw in the hall if they could send maintenance to my room and told her of the bugs. She kind of stared at me and said maintenance was off that day. I went downstairs for a new room. Again, the staff at the desk was very nice, and said they would get my things moved to the new room, since I had to work a long day in the heat.

I returned at 10:30pm, and nope. I had to move all my things myself. I was on the top floor, so I had to wait for the very slow elevator, go get a key card, and move everything myself from a bug-infested room late at night.

My new room had a very off-putting smell, and there were stains on the furniture. The fixtures were clean, but the AC filter had not been changed in some time. Combuned with the filthy carpets in the halls and grimy tiles in the lobby, it is clear maintenance is a joke.

Business Self

10/10

Exceptional

22 Jul 2025

Verified traveler

Nicely done

Clean, spacious, quiet room. Comfortable bed. Plenty of hot water. Plenty of parking by the door. Great customer service/friendly staff. Outstanding made to order breakfast. Cool historic vibe. Great price/value. Will plan on staying here on all future trips to Ottumwa. Thanks again to the staff for an enjoyable stay !

Partner

10/10

Exceptional

16 Jul 2025

Larry

It was greT

8/10

Excellent

14 Jul 2025

Charla

The hotel is older, but quaint. Our room was a decent size and clean. However, the bathroom is tiny but usable. There is a fridge and microwave which is good. The hotel was quiet. The trash truck at 1am woke us up but that is not on the hotel. The breakfast is different. I am used to going up and getting whatever I want, but they have limited choices. However, it is cooked to order and was good. Just a bit weird. It is a restaurant as well as the breakfast for the hotel. They suggested leaving a tip because that is not covered in the free breakfast. Glad they told us. Overall it was a pleasant stay. Air conditioning was good and cold and constant fan is awesome for me to sleep better.

Leisure

8/10

Excellent

02 Jul 2025

Jeffrey

It's fun to stay in a big old 100-year-old hotel. This one is showing its age, but it's not bad. The staff were nice and efficient. For the price, it's a great deal.

Business_and_leisure Partner

10/10

Exceptional

01 Jul 2025

Joshua

Family reunion trip

It's a historic hotel, very friendly people, clean, and affordable.

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Robin

I like this hotel and have stayed here several times. It’s old, which I think gives it a certain charm. It also makes for thick plaster walls which keep things quiet. Only issue with the room was that the towel rack was just about to come off the wall. When we first walked in there was a pile of towels on the bathroom floor; we assumed they were left from the previous guest. Then we realized they had fallen off the leaning towel rack. The bed was very comfortable. I love the ceiling fan!

Leisure Partner

6/10

Pleasant

17 Jun 2025

julia

Very small rooms. We had a four day stay and when we asked for the room to be cleaned we had to go down to the lobby to pick up the towels. They don’t make beds That bothered me. Bathroom is 2 feet away from bathroom. So if one of us went to the bathroom, the light would wake you or the sound of piss hitting into the toilet. Won’t be returning there

Leisure Partner

6/10

Pleasant

06 Jun 2025

Pamela

TV remote didn’t work—needed new batteries. Hair dryer didn’t work. Hot water not hot.

8/10

Excellent

03 Jun 2025

Gregory

The hotel was very nostalgic and was like a trip back in time. Food was great and the staff was friendly. The elevator was very slow and there was no desk in the room, but that was part of the old time charm.

Only real negative was the ice machine was noisy and my room was right next to it.

I will stay there again.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Quint

They did a nice job with breakfast. Personalized...

Partner

8/10

Excellent

25 May 2025

Christine

Quaint and historic hotel. The staff was excellent and so friendly. Would stay there again without hesitation!

Friends_and_family Friends

10/10

Exceptional

23 May 2025

Greta

Complimentary breakfast at a local restaurant connected to hotel.

Leisure Family

8/10

Excellent

23 May 2025

Verified traveler

It was a very nice hotel with old school charm.

Business

6/10

Pleasant

22 May 2025

Verified traveler

Wonderful staff at front desk. Lobby Cafe food was delicious. Room was okay for just an overnight stay and not expensive.

Self

10/10

Exceptional

20 May 2025

Brita

Budget travelers dream

Bed was comfortable, water was hot, plenty of space, and the free breakfast was cooked to order! We were competely satisfied! Can’t beat the price with BF included. There’s a bar next door with great pizza too! I’d recommend for the budget traveler.

Partner

10/10

Exceptional

19 May 2025

Sartaj

Xyz

8/10

Excellent

18 May 2025

Ashley

Nice but old.

Leisure Family

10/10

Exceptional

05 May 2025

Kristine

Love it!

10/10

Exceptional

03 May 2025

Kristine

Love it, been coming here for 40 years & hope to keep coming back

Leisure Family

4/10

Poor

28 Apr 2025

Jaime

Stayed here before, will likely stay here again, but was disappointed in the smell of the elevator, the tiles in our hotel room bathroom were lifting up, and the couch had a huge stain on it. It's a beautiful hotel with lots of history, so I hope for a grant, or Gordon Ramsey, because it could be just as beautiful again.

Leisure Friends

6/10

Pleasant

26 Apr 2025

dennis

Breakfast was almost nothing! they put us in the annex.

Leisure Family

8/10

Excellent

11 Apr 2025

John

Front desk and food service staff were great! Decided to extend my stay and the manager adjusted my nightly rate accordingly, which saved money, and was much appreciated.

Leisure Self

8/10

Excellent

09 Apr 2025

Nanette

Nice hotel, stayed just one night to rest midway on our way to Missouri - arrived late and check in was smooth. Room was clean, beds super comfy. Breakfast was included in the morning which was good. Would definitely stay here again!

Leisure Partner

10/10

Exceptional

27 Mar 2025

Verified traveler

N/a

Business_and_leisure Self

10/10

Exceptional

24 Mar 2025

Andrew

I was pleased that, after accidentally leaving my watch in my room after checking out, it was mailed to me at my home address. A pleasant stay in Ottumwa!

6/10

Pleasant

09 Mar 2025

Miquella

Hotel Ottumwa has so much potential but unfortunately was not a place I would recommend. The staff are very friendly but many times the reception is totally empty and a person has to wait 5-10 minutes before someone assists you. This becomes quite a hassle since the keycards for the rooms never work and one is constantly having to ask for them to be fixed so that you can get into the room. Once you walk towards your room the hallways reek of cigarettes. And unfortunately the rooms are not too much better. The beds are clearly old and not comfortable to sleep on and if you are sensitive to smells you will walk out with a headache. I didn’t once have warm water when wanting to shower and the water pressure was terrible. Unfortunately I would not recommend this property if asked.

Leisure Self

8/10

Excellent

06 Mar 2025

Fred

Close to where we wanted to go

10/10

Exceptional

22 Feb 2025

Verified traveler

Friendly staff, good stay

The staff was very friendly and helpful. The little cafe was super convenient! I like that the room came with free breakfast.

Self

10/10

Exceptional

14 Feb 2025

Jaime

Unique and beautiful, also great breakfast. Nice to hear the locals talk in the morning. Wish the cafe space was still open, but hope it comes back someday. The place itself just needs updated carpet and maybe fresh wallpaper. I did enjoy my stay and will continue to come back Good prices and great time.

Business Self

8/10

Excellent

25 Jan 2025

Brenda

It was a good stay. This is where we always stay when in Ottumwa.

Partner

10/10

Exceptional

19 Jan 2025

Tom

Good place.

Leisure Partner

10/10

Exceptional

28 Dec 2024

Pamela

They offer an included breakfast made to order that is very good!

Leisure Self

10/10

Exceptional

08 Dec 2024

Bruce

Chrissy was great

Krissy was great.

Friends_and_family Family

6/10

Pleasant

24 Nov 2024

Donna

Neat old building.
Unfortunately cable was limited.

Leisure Self

8/10

Excellent

24 Nov 2024

judy

Room was clean. Staff were all very nice. Food was very good.

Leisure Self

4/10

Poor

16 Nov 2024

Verified traveler

Smell of feces

I always check reviews before booking hotels and they were all good for Hotel Ottuma. I knew it was an older hotel which did not bother me because all the reviews were so positive. The bed slept comfortably and the breakfast was good. The water took some time to get hot. But, the big complaint I have is this...My sister and I were sitting at the little table eating a meal and I smelled something atrocious. It was the chair I was sitting on! It smelled like feces!!! I went down to the front desk and told the girl and asked that it be removed and replaced. She was surprised/shocked. I told her it was undeniable. It was taken care of but no offer of compensation for the room. I should have insisted. Ecoli is no joke.

Friends_and_family Friends

8/10

Excellent

01 Nov 2024

Hans

Great old hotel with lots of characters and charm. Situated in downtown made it convenient to walk around. Great breakfast choices include with our stay was a great bonus. Would recommend if you were staying in Ottumwa.

Partner

8/10

Excellent

30 Oct 2024

Terry

Loved the ambiance of this old hotel!! Staff was very friendly. Would definitely stay again!!

Leisure Partner

10/10

Exceptional

28 Oct 2024

Clement

Great place

It s amazing

Business Family

8/10

Excellent

27 Oct 2024

Greta

I like the way they did the breakfast. It seemed more like a restaurant.

Leisure Self

10/10

Exceptional

24 Oct 2024

Kristine

Nice staff & convenient

8/10

Excellent

20 Oct 2024

Kristine

Clean, ez access, polite staff

Leisure Family

8/10

Excellent

18 Oct 2024

Donald

Nice old hotel.

Old hotel. Clean. Big room. Superb cooked to order breakfast.

Self

10/10

Exceptional

11 Oct 2024

Verified traveler

10 out of 10

Check in was fast and easy, got an upper floor with a nice view, room was much bigger than I had expected. The lobby cafe was a really cute touch to the hotel and definitely created a vibe going through there. The staff members were all very pleasant and went above and beyond during my stay and made me feel very safe and comfortable. Might be an older hotel in Ottumwa but definitely worth staying at.

Self

8/10

Excellent

24 Sep 2024

Charles

Great old hotel.

8/10

Excellent

21 Sep 2024

Sherri

Convenient

2/10

Poor

18 Sep 2024

Lisa G

Carpets are stained big time. Very old building. Stunk like cigarettes in the entrance

Partner

10/10

Exceptional

11 Sep 2024

Carol

N

Leisure Family

6/10

Pleasant

05 Sep 2024

Ashley

The front desk gal was very nice. The property is really neat! Breakfast was SO GOOD! Homecooked, not fake eggs and bacon. The room cooled down well, we visited during warm weather.
However,
I sat down to use the bathroom when we first entered our room and a roach ran across the floor. My sons comforter had strings of hair all over it as if that had not been changed but the sheets and pillows were clean.
I think it may depend on the staff because in the morning I know the cleaning lady cleaned the room across the hall from us very well, I watched her bring out all the sheets and comforters, she spent a good 40 minutes in that room.
Overall, it was an ok experience but the place really is neat.

8/10

Excellent

25 Jul 2024

Karen

needs updating

this is a very old hotel that is in desperate need of updating. the room was as clean as it could be but needs new carpeting & new everything

Business

10/10

Exceptional

25 Jul 2024

Pamela

Great.

Leisure Partner

10/10

Exceptional

21 Jul 2024

Charles

Clean, Quiet and comfortable

Friends_and_family Family

4/10

Poor

11 Jul 2024

Philip

Not a pleasant stay!

Initially we were favorably impressed. After 3 nights our opinion changed. This was a great hotel in its prime but has since fallen on hard times! Understaffed with maid services only every other day. Employees are not trained properly making things chaotic. Bathroom drains did not drain. No decaffeinated coffee! Procedures for free breakfast convoluted! Would love to see the hotel survive but don’t see how that can happen!🥲☹️

Partner