Hotel Banjar

Japan , Tokyo
Tokorozawa, Sakanoshita 212
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45 reviews shown

10/10

Exceptional

26 Apr 2026

Raphael

Really convenient for a transit stay if you want to avoid the travel into town.
Airport restaurants have enough food to cover meals.

Self

8/10

Excellent

13 Dec 2024

Christopher

For the area it is the nicest hotel, staff are very friendly and happy to help. The pool is not desirable due to people that stay there, blowing their noses in the water.

Business

4/10

Poor

14 Jul 2024

Vincent Yuan Sun

Property and facilities are very dated (decking at swimming pool were uneven and an hazard to kids using the pool) are in dire need of maintenance and repairs. The paid buffet breakfast quality and taste were generally not up to standards expected of a Novotel hotel branding. Staff were generally friendly but in need training for better customer service experience.

Lastly, the towels provided in the rooms smells awful. Much improvement needed.

Business Partner

10/10

Exceptional

12 Jul 2024

Vincent Yuan Sun

Property and faciities were dated. Quality of food were below average. Only redeeming factor was staff friendliness and service attitude although they could do with more training.

Business Partner

10/10

Exceptional

12 Jul 2024

Vincent Yuan Sun

Property and facilities are dated. Selection and quality of food not befitting of Novotel brand standards. Staff friendliness and willingness was a plus, but could do with more training.

Business Partner

6/10

Pleasant

05 Mar 2024

Vincent Yuan Sun

Average service and facilities. Needs a refresh and more staff training.

Business Partner

8/10

Excellent

27 Mar 2022

Tia Claudia

location is not close to the airport gate, but need 15-20 minute taxi drive. big, clean but old room, comfort matrass, dirty sofa, broken bathroom door, old hairdryer that stopped every 2 minutes in use. big pool for children, not really for swimming.

Business

8/10

Excellent

25 Oct 2021

Verified traveler

Overall ok compare to the pricr

Business

8/10

Excellent

29 Jul 2019

CHUN HIANG

10/10

Exceptional

13 Feb 2019

Verified traveler

was very beautiful and rooms were well kept and quiet. breakfast was very good as well

Leisure Self

10/10

Exceptional

14 May 2018

Sheikh Madhat

Good stay

As always. My stay in novotel banjarmasin airport is always great. Front office personnel was great. Attentive and always accomodating.

8/10

Excellent

04 Feb 2018

Puji

It would be better if the room is more clean

2/10

Poor

31 Jan 2018

HENRY

Does not reflect the brand

The brand does not reflect the quality of this novotel. I stayed at lower level (room 110x) and it was humid and smelly.

The linen was dusty and the smely too.

Would not recommend anyone to stay at this hotel.

8/10

Excellent

20 Sep 2017

Sanjay

Wonderful property bang opposite the airport. have stayed here 3 times. have enjoyed my stay at this property.

8/10

Excellent

30 Oct 2016

Faizal

Not a good experience . The bed sheet seems not clean and me and my sister were bitten by \"fleas\" . We was wondering if the housekeeper did change the bed-sheet and clean the room . The water glass not clean (full of fingerprints) on it . The pillow has sticky smells on it.
Novotel Hotel is supposed a good reputable hotel and this unpleasent experience will makes us not to stay again on our next business trip.

10/10

Exceptional

30 Oct 2016

Sheikh Madhat

Good stay

It was a good stay.

10/10

Exceptional

29 Aug 2016

Sheikh Madhat

Good stay

It was a good stay. Breakfast was not that fantastic. Food were too salty or maybe it was just a day of saltiness. Service was fantastic. Hotel was peace and quiet.

6/10

Pleasant

15 Aug 2016

Verified traveler

Hotel near to airport

Location is near to airport and great location for early flights. Hotel cleanliness needs to improve.

8/10

Excellent

18 Apr 2016

Verified traveler

Nice hotel near to airport

I have always stayed at Novotel whenever i visit Banjarmasin. It is near to airport and amenities are very good.

8/10

Excellent

24 Jan 2016

Verified traveler

Nice hotel near the airport

Definitely nice looking hotel with great room... But, unfortunately i just spend the night for business purpose. Will be great if i spend it with family cause the room is spacious :)

8/10

Excellent

01 Dec 2015

Wayne

close to airport and economical room rate

I enjoyed it and it was quiet and comfortable and close to the airport which was important :). I will happily stay there again.

8/10

Excellent

12 Oct 2015

Verified traveler

Close to airport

None smoking rooms smell of smoke, breakfast items cold when they should be hot, hotel maintance required with detail on the little things.
Overall good hotel that needs some attention to detail.

6/10

Pleasant

29 May 2015

Sau Kam

Happy Hotel

Over Rating 75% ..
Front desk are friendly ..
Food are pretty good,.. But. 1 st day including breakfast .. But second day i have to paid for the breakfast .. Hotel .com did not advise to me ???

10/10

Exceptional

22 Mar 2015

Olivia

A night of luxury for a reasonable price.

Everything was wonderful. From the welcome drink I was served in reception, to the room and friendly room service. I had just been in the rainforest seeing orangutans for 4 days when I arrived and I had packed very light so I had no smart clothes with me, so I felt like a total scruffbag. Everyone was very kind and made me feel very welcome nonetheless. I ordered room service as I felt too scruffy to go to the restaurant and it was fast and served with a smile. The pool facility was beautiful. The room was very clean and luxurious and the TV worked perfectly. All in all a perfect retreat after 4 sticky days in the jungle. Thank you..

6/10

Pleasant

27 Dec 2014

Verified traveler

Difficult access to room

Difficult access to room

Family

8/10

Excellent

29 Oct 2025

GYEONGJIN

객실이 오래된 것 빼고는 괜찮았습니다.

4/10

Poor

02 Feb 2025

juan

El hotel está descuidado no encienden los aires acondicionado en el restaurante y en el lobby con lo que si quieres estar fresco no puedes salir de la habitación hay pocas opciones para comer en el restaurante no prestan atención a la hora de preparar las cosas por ejemplo pedí un smoothie de fresa y durazno y me trajeron un vaso de leche con sirope de fresa en general he quedado muy decepcionado de mi estadia

Business Self

8/10

Excellent

22 May 2022

Sando

Mein Problem ist bekommen ich ganz hinten in der hintersten Ecke des Zimmer, ansonsten alles wunderbar 😉

Leisure Friends

8/10

Excellent

06 Nov 2021

Verified traveler

편안하게 잘 쉴수 있었어요

Business

10/10

Exceptional

01 Nov 2019

Won

There has no razor in wash room. But the staffs was cery kindness and the room was very cleaned. I want to eat various tropical fruits such as mangga, avocado..etc, but its a rare. However, i was very satisfied in this hotel. I will reuse this hotel when i visit to banjarumasin. Thank you very much.

Business_and_leisure Self

10/10

Exceptional

14 Mar 2019

Jaemin

good to me to stay here

it is really close to airport. maybe less than 10 minute?
also, room was clean.

thank you

6/10

Pleasant

13 Mar 2019

HYUNCHUL

good hotel but getting old.

good hotel, but room condition is not good. getting old.

8/10

Excellent

13 Aug 2018

KOREMASA

清潔感のあるリゾート風ホテル

プールの配置はリゾート風で、使い勝手がいい。部屋の機能も問題ない。難点は施設内の動線が悪いこと。部屋によっては、かなりの距離があり、昇降エレベーターの配置と動線が一体となっていない等。

10/10

Exceptional

12 Aug 2018

DONGHEE

공항인근호텔

시간이 많았으면 주변을 둘러봤을텐데 출장이라 바빴네요
전체적으로는 부족함이 없어 숙박 추천합니다

6/10

Pleasant

23 May 2018

Verified traveler

蛇口、冷蔵庫が壊れており、またエアコンの調子もいまいち。

8/10

Excellent

26 Apr 2018

Mamoru

バンジャルマシンでの快適ホテル

ノボテルのホテルなので、安心して予約し滞在することができました。
朝食の種類が多かったのですが、
ちょっと他のノボテルと比べると惜しい感じでした。
パンジャルマシンでは、比較的価格高のホテルですが、
くつろげました。

10/10

Exceptional

16 Sep 2016

Otto

Tolles Hotel in Flughafennähe mit großem Pool

Tolles Hotel mit bester Ausstattung, Restaurant, Bar und Pool

6/10

Pleasant

15 Mar 2016

Agus

saya hanya beri nilai cukup

biasa saja,pepohonan disekitar kolam renang,sangat sedikit,jd agak gerah berenang.pasilitas tv kurang banyak

Family

6/10

Pleasant

08 Nov 2015

Verified traveler

good~

good~

6/10

Pleasant

24 Nov 2014

Verified traveler

Good hotel near airport

良いホテルだと思う。部屋のドライヤーが壊れて使えなかったこと以外は特に悪い点は無い。
朝食も標準以上でおいしかった。

8/10

Excellent

28 Aug 2014

Guillermo

Exelente, buen servicio muy cerca al aeropuerto muy aseado y muy comodo..perfecto para un buen descanso,,

8/10

Excellent

29 Jun 2014

sheilla

novotel

Lokasi bagus dekat dengan bandara. Rekomend terutama bagi yang akkan balik pagi pagi dengan pesawat.

6/10

Pleasant

02 Apr 2014

hery mulyadi

novotel banjarmasin

Great looking hotel n architectural design, But service and food area mediocre at Best for 4 star hotel

8/10

Excellent

19 Mar 2014

Albert

環境鋪排理想

只欠前臺接待質量：１.英語能力不足，　２.請他們幫助查資料，他竟會說你自己到那邊的電腦可以查

2/10

Poor

24 Nov 2013

Verified traveler

スタイリッシュな感じと空港に近いのは良いが、お湯が出ないしWIFIもできない

出張のため空港に近いホテルとして泊まった。最近オープンし当地の大統領も宿泊したとの触れ込みだったが、実態は最悪だった。ノボテルブランドで運営するのでさすがにスタイリッシュな感じとプールをはじめとする施設の見栄えは素晴らしいが、シャワーのお湯が出なかったのは唖然とした。同行した私以外の女性もお湯が出なかったと文句を言っていた。排水も悪く、水が溜まってなかなか排水されなかった。また、部屋でパソコンによるインターネット接続もできなかった。今回出張日程の関係で、２度に分けて宿泊したが、最初の宿泊では部屋がフロントからそれほど遠くなかったので、WIFIはかろうじて受信できていたが、電波が弱く、電子メールのやりとりがせいぜいだった。２回目の宿泊では、部屋がフロントから遠い部屋だったので、まったく接続できず、LANケーブルを持ってこさせた。しかも、同行するインドネシア人通訳がフロントにLANケーブルをもってくるように依頼してから１時間以上経っても、部屋にLANケーブルを持ってこず、部屋から電話してようやく持ってきた。そもそも、部屋には歯ブラシと歯磨き粉がおいておらず、最初の宿泊でも２回目の宿泊でも、電話してもってくるように依頼しても、１時間以上経っても持ってこないので、２、３回電話する羽目になった。従業員も男性は英語がほとんどわからず、大事なことは現地人通訳を介する羽目になった。ノボテルなので英語教育を軽視しているのだろうか。ともかく、見た目の雰囲気を除いて、時間のないビジネス関係者が宿泊すると、ストレスが溜まり、私の場合、２度目の宿泊時は、就寝が深夜になり、翌朝寝坊してしまった。時間に余裕があり、華やかな雰囲気の中でのんびり過ごす旅行客はよいが、日本人のビジネス客であれば疲労困憊するのでお勧めしない。要は、見た目の施設だけで、従業員教育・サービスなどのソフト面が全くできていないホテルであるというのが率直な感想である。ノボテルのブランドに対する見直しの必要性を痛感した。